UNIX and Linux Online Consulting for
Detroit Enterprise and Small Business Information Network Infrastructure
For small and midsize companies located in Detroit Michigan, Progent offers support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the United States. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for complex infrastructure problems, as well as the assistance of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery preparedness.
Progent's online support engineers represent excellent leverage because they are equipped with the practical experience and the advanced technology to resolve most network issues rapidly. This lowers immediate expenses since solutions accumulate fewer billable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your site. Your organization benefits additionally with indirect costs by minimizing or eliminating system downtime and related losses due to business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted executives.
Progent's billing model for online support is structured to get the most out of your IT service dollar. Progent bills by the minute for telephone-based consulting, so you owe just for the support that you actually get. In contrast to many online service organizations, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute granularity and simple model for billing save you from situations where quick repairs manage to end up as large invoices. Progent's penchant for dealing with technical issues efficiently translates into your company saving cash.
Progent's Online Support Tools
Over time, Progent has refined a set of customized tools and proven processes which permit the highest level of effectiveness for online help and repair for small and midsize business computer systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access allows the experts of Progent's remote service group to link to your company's computer system without violating corporate security.
Progent's advanced technical support database system keeps extensive documentation describing all support that Progent's customers have been provided. Progent's staff consultants have the benefit of the records of all help rendered to each client by any consultant. This database of trouble tickets and solutions is structured as an easily retrievable proprietary knowledge base that allows Progent's remote technical engineers to communicate their experiences with the whole team to make sure that the efficiency of Progent's technical support improves over time. Progent's high-level accreditations and working associations with key vendors including Cisco and Microsoft make available additional massive support databases and allow fast access to vendors' internal product engineers so Progent's online consulting specialists can find optimal solutions in the least time.
Get Online UNIX, Linux, Solaris, or macOS and OS X Technical Help from Progent
To access Progent's phone services in Detroit Michigan or to find out additional information about Progent's phone support options, contact Progent at
Online Support Services Offered Progent
Progent's phone-based technical service professionals have credentials in an extensive set of technologies. This wide range of IT skills permits Progent's consultants to tackle almost any crisis likely to occur in a small or midsize company network. Credentials awarded to Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To provide assistance to businesses with mixed-platform networks, Progent also provides access to consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support services provided by Progent to companies in Detroit include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a wide array of information technology including system architecture, email systems, network and operational security, UNIX/Linux and Windows coexistence, VMware products for server economization and easy administration, and migration from older applications to the latest Windows or Linux solutions. Progent's group-oriented approach to resolving technical problems enables fast escalation, when required, to consultants with appropriate experience to tackle challenging situations. This accelerates solutions of urgent problems, minimizes network downtime, and lowers support costs.Progent's UNIX and Linux support engineers can provide emergency remote help for analyzing problems affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco CCIE certification is the premier recognition for network professionals, and indicates a person's networking knowledge at the master level. CCIEs can resolve the most complex problems associated with network infrastructure planning, deployment, maintenance, security, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's internal engineers in isolating problems with Cisco IOS network management tools and developing workarounds or identifying software patches. Cisco CCIEs are an excellent cost-effectiveness since their broad expertise enables them to fix the most intractable problems quickly. In common cases, less seasoned consultants can struggle for many hours or even days with the same problems that a CCIE can dispose of in minutes.
Few service organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent offers fast phone contact with a Cisco authorized CCIE so your company can get urgent help for severe network issues that are lowering business efficiency but are not within the experience of your regular IT service group or consultant. Progent's Cisco-qualified CCIE consultants can connect to your environment via advanced remote support tools to perform fast, secure, and economical diagnosis and remediation.
Progent's CCIEs offer expertise in all of Cisco's market leading family of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.
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Certified MS Windows Experts
Progent's Microsoft-certified online support experts can deliver network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of consulting engineers who can help you with a wide variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 integration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 planning and configuration,
Microsoft Skype for Business Server planning and deployment support, Lync Server integration and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent in addition offers a wide range of remote desktop support services including Microsoft Windows 7 migration support, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and automating desktop configuration.
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CISSP and ISSAP Certified System Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a variety of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows network against internal or external threats or assist your company to recover quickly after a serious penetration. Security consulting services available from Progent cover thorough security evaluation utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from malicious attacks; configuring firewalls; designing safe mechanisms for off-site and mobile communication; protecting your messaging system from spam and DHA attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support to help businesses of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration services that include Office 365 integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration expertise. Progent has more than 20 years of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent can provide the services of seasoned remote consulting professionals for contract projects that small companies often need. Billing charges for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important fields of information technology enables customers to complete critical initiatives within budget and on time. Progent's project-based remote consulting services include:
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Help Desk Call Center Support
Progent's Help Desk support alternatives for small and midsize organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Call Center services are well suited for smaller companies who lack the resources to support an internal Call Center but who want quick access to an efficient Help Desk Call Center with proficient phone support as well as the available expertise to escalate complex problems to high-level consultants.Progent’s Help Desk sharing services allow your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top professional services automation platform for handling service requests, ticketing, accountability, status tracking, and metrics.
Progent's Call Center consulting support can guide you in creating an efficient new Call Center or improving your existing organization, identifying or modifying Help Desk Call Center application software to meet the particular needs of your business, or adding occasional phone support personnel to work with your internal Call Center group to handle demanding scenarios like software transitions, major upgrades, or rolling out brand new business software.
Progent's Help Desk staff of experienced information technology experts gives your workers in Detroit Michigan immediate assistance from a large support resource with extensive background providing phone help and online diagnostics for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk perception as a significant contributor to company efficiency, and Progent's target is to solve rather than merely track technical problems.
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Business Applications Services: Training, Programming, and Troubleshooting
Progent's Applications Experts Team provides remote advanced consulting expertise and education in special business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and education for popular Microsoft business applications such as CRM, Project, MS Office Word, and Microsoft Office Excel. To learn more on Progent's consulting, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.Progent's Apple Mac experts can nurture the creative aspect of Mac systems by delivering phone-based help services and education in imaging, sound, and video. Progent's support professionals offer assistance in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs such as capturing or digitizing audio/video or putting together an audio/video post production facility.
Online Network and Server Monitoring Services
Progent can provide companies in Detroit Michigan online computer system monitoring support centered around MS System Center Operations Manager network monitoring, adapted by Progent to suit your business so that your IT maintenance is proactive and automated. By detecting looming problems before they evolve into downtime, remote monitoring can minimize stressful and costly service crises. Progent can also use network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows systems, or environments based on multiple platforms.
To get in touch with Progent about emergency remote help with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Phone-Based Support, telephone
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
| City | Address | Phone | Link |
| Detroit | 535 Griswold St Detroit, MI 48226 |
248-233-9443 | Detroit Network Support Services |
| Grand Rapids | 38 Fulton Street Grand Rapids, MI 49503 |
616-330-1110 | Grand Rapids Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 |
248-233-9443 | Southfield Network Support Services |
An index of content::
Aironet 802.11ac AP Upgrade Support and Setup
Cisco Aironet Access Point Management Remote Troubleshooting
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or on-premises integration and troubleshooting services to assist you to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, building structure, and expected network traffic.
VMware vCloud Director vCD Specialists
Consultants VMware Site Recovery Manager Compliance
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Freelance Jobs Benefits for Home Based Network Engineer
Compensation for Cisco Engineering Part-Time Job
Our compensation structure is built on contribution, so similar to being an independent consultant, your earnings are entirely tied to your work effort. Some of our consultants stress quality of life and elect to consult at an easy pace, utilizing our flexible calendar to follow individual pursuits like hiking, car racing, snow boarding, fishing, vacations, or spending private time with relatives and acquaintances. Others take advantage of the chance to make big bucks through hard effort and long days. Progent completely supports both sides of the spectrum plus everything in the middle.
Independent Cisco CCNA Contractor Job Openings
Openings Contract CRM Consultants
Our Experts Group offers support in important areas such as Macintosh integration and applications; Expertise for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program support; CIO, business analyst, and project management services; Special applications development and integration; Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration; SQL support and performance help; Management intelligence expertise; and Telecom systems consulting.
Data Protection Manager 2016 Cloud Backup Support
Data Protection Manager 2016 Disaster Recovery Consulting
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional expertise to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your SCDPM 2016 initiative on schedule and on budget.
Top Information Technology Consulting Firms Small Offices
Top Computer Support Company Small Offices
Progent delivers the services of Microsoft and Cisco-Certified network support experts to offer customers affordable ways to help businesses optimize the benefits of Microsoft and Cisco products. For environments that span from small offices to nationwide enterprises, Progent's expert consultants can show you how to improve your network's e-mail infrastructure, security, availability, performance, and network administration.
Problem Escalation Through Teamwork Repairing
Small Business Network Consulting Companies Access to External Support Databases
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry background, in the trenches of network service, performing a broad variety of IT projects for an extensive mix of customers. Each Progent support professional shares a proven set of individual best practices which are incorporated into shared best practices training that Progent instills in its support team. This guarantees that you get not only expert IT help, but also a support engineer with proven methods for using technical knowledge to resolve actual network problems quickly.
Lync Server 2013 security Professionals
Lync Server 2013 dial plans Consult
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a manageable and secure communications environment that permits a BYOD computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Microsoft Windows Technical Support Companies
Technical Consulting Microsoft Windows
To provide economical IT services for small businesses, Progent offers comprehensive computer outsourcing plans that give small businesses fast access to network help without requiring you to hire, train, and maintain an expensive full-time IT team. Progent’s IT outsourcing services offer you an economical way for creating a protected and robust system for your favorite Microsoft Windows business productivity products including Office XP and Microsoft Office 2003.
Small Office Network Consulting Experts
Small Business Network Consulting Firms Small Business
Progent is a leader in economically providing world-class network help to small businesses. Progent's success in addressing the IT support needs of the historically underserviced small company sector is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of managing IT support, injected unmatched professional expertise into the support system, and dramatically accelerated the repair cycle.
IT Consulting Dynamics GP/Great Plains Features
Microsoft Financial Software Support and Help
Key characteristics of Microsoft Dynamics GP software include a modular design that allows you to buy just the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, advanced reporting capabilities that allow you to monitor all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any database or desktop application into Microsoft GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
SharePoint Server farm Design Remote Consulting
Specialist SharePoint 2016 Power Pivot
Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Check Point 16000 Firewalls Network Security Evaluation
Firewall Network Install Check Point SandBlast
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewall models or upgrade smoothly to Check Point's next-generation firewalls.
Palo Alto Networks PA-3000 Series Firewalls Technical Support Services
Palo Alto Networks DNS Security Cybersecurity Contractor
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity environment that spans your data center and cloud resources and protects all users anywhere with any device.
Remote ProSight Private Cloud Services Consultant Services
ProSight Small Business Private Clouds Services
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive information technology outsourcing solution that enhances network dependability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual machine configured and maintained by Progent's computer support professionals.
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