Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Detroit company to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Detroit, Michigan businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, data protection solutions, and streamlined management.
Help Desk Support for At-Home Workers
A rapid, organization-wide transition to a from-home workforce, which could be driven by a pandemic or as an element of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Detroit, Michigan company, phone