Expanding your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Detroit company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Detroit, Michigan organizations to with any aspect of creating a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a teleworker workforce, which might be the result of a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services make it possible for businesses to outsource or supplement their Call Desk with Progent's remote Technical Response Center services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter environment for your Detroit, Michigan company, call