Detroit At Home Workforce Integration Support
Call Desk Augmentation and Outsourcing Consultants
Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Detroit organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Detroit, Michigan companies to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A rapid, company-wide changeover to a from-home workforce, which might be the result of an epidemic or as a component of a disaster recovery/business continuity process, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or supplement their Support Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of online IT support experts combined with enterprise-class trouble ticketing and tracking technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from help requests through trouble ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to monitor or update their current trouble tickets, enter information, and append screen captures and attachments. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Supplemental Service allows your business to expand your current Support Desk team by splitting delivery of Support Desk services transparently between your regular IT support personnel and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's co-managed Call Center service uses a collective support model based on the number one professional services automation (PSA) tool for handling help requests and ticketing, assigning ownership, tracking progress, and generating reports. For information about how Progent's Help Desk Supplementation Services can help your company to provide world-class desktop support to your at-home employees, go to Progent's Help Desk Call Center augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Detroit, Michigan company, phone
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Office Word forms Consulting
Microsoft Certified Partner Office Word for Mac Design Firms
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable online consulting services to assist you to manage and troubleshoot your current Microsoft Word solution or help you to migrate to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various releases of Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training sessions tailored for individuals or groups.
24 Hour Consultancy Services Small Business
Small Office Security Consulting Companies
Progent delivers the services of Microsoft and Cisco-Certified network support professionals to offer clients economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that range from remote offices to large enterprises, Progent's expert engineers can show you how to enhance your information system's e-mail architecture, protection, reliability, performance, and IT administration.
Remote Workers Helpdesk Integration
Work at Home Helpdesk Support Services
Progent offers small and mid-size companies overflow or fully outsourced Help Desk call center support for teleworkers.
Windows Server 2012R2 Private Cloud Technology Consulting Services
24/7 Consulting Services Windows Server 2012 R2 Server Manager
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Top Internal Security Scan Technology Professional
Internal Security Inventory Consulting
Progent provides small businesses a pair of low-cost security evaluation packages that provide, at a set price, remotely managed inventory scans of your security profile which are analyzed by certified security specialists who assess the results of the remote scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-class assessments of your network's vulnerability to attack.
Immediate Microsoft Word for Mac Education
Trainer Office Excel for Mac
Progent can provide one-on-one training customized for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac applications.
Microsoft Azure AD Connect Services
24-7 Azure AD Connect Network Consultants
Progent can help you to plan and carry out a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity management across on-premises and cloud resources.
ProSight Email Guard AES Encryption Consulting
Consultant Services ProSight Email Security
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.
Fortinet Firewall Management Remote Technical Support
Computer Consulting Fortinet FortiOps
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate security appliances to protect your digital resources at the network edge, within the data center core, at branches, and in the cloud.
IT Consultants SCVMM 2016
SCVMM 2016 Load Balancing Technology Consulting Services
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop workflows for building and installing VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.
Amazon S3 disaster recovery Coding
Amazon EC2 firewall integration Reporting
Progent can provide cost-effective remote support to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Fault Tolerant Collocation Specialists
Consult Internet Data Center
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular requirements of your business. High availability off-site data centers are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an on-site data center with even a basic degree of fault tolerance is too costly for most small companies. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a complete range of consulting and support services.
Computer Consultant Job Opportunity
Network Consulting From Home Job
Progent wants to find fulltime, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified system consultants with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security certification; and high-end network architecture experts with a background in mobile solutions, wireless connectivity, service continuity, workplace recovery, data protection, and VMware. Progent also is looking for employees who can join our team of helpdesk service specialists and remote support experts. In addition, We are hiring talented administrators who can operate productively in our high-growth, virtual office environment.
Check Point 16000 Firewalls Cybersecurity Firms
Check Point Security Gateways Cybersecurity Firms
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall/VPN utilities and appliances based on Check Point's security platform to provide an economical and efficient security solution for your information network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central stop for continuing network support, administration, training, and design services.
Small Business Outsourcing
Urgent Computer Network Service Company Small Business
Progent offers organizations of any size enterprise-class IT online or in-person consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security expertise for companies varying in size from the small office to the global enterprise.
UNIX, Windows Consulting Services
UNIX, Windows Professional
If your business network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for simple administration, transparent dataflow, high availability, enhanced throughput, and strong protection. Progent's UNIX and Windows coexistence support offerings include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, on-site technical support, and Helpdesk support.
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