Detroit Telecommuters Solutions Consultants
Help Desk Solutions Consultants
Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Detroit company to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Detroit, Michigan businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, data protection solutions, and streamlined management.
Help Desk Support for At-Home Workers
A rapid, organization-wide transition to a from-home workforce, which could be driven by a pandemic or as an element of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk services utilize Progent's nationwide team of remote IT support experts along with enterprise-class trouble ticketing and tracking technology to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 PC technical support from help requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to monitor or revise the status of their active trouble tickets, enter details, and upload screenshots or relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support experts to deal with complex issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service enables you to augment your existing Help Desk Call Center organization by sharing responsibilities for Call Center support services transparently between your in-house IT support organization and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's shared Help Desk service is based on a co-sourcing support solution based on the leading PSA tool for managing help requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To learn how Progent's Call Center Supplementation Services can help your company to provide world-class technical support to your from-home workers, visit Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Detroit, Michigan company, phone
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Urgent Juniper SRX650 Router Security Team
Juniper SRX Series Firewall Security Firms
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Network Architect Network Consulting Companies
Online Technical Support Project Planning
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a variety of network consulting services such as project management, SOX compliance, site moves, corporate security, network architecture, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent network architect can show you how to design a multi-site network that makes efficient use of co-location facilities and Internet data centers. Progent's Microsoft Certified engineers can help large enterprises design, integrate and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Microsoft Exchange Online Support Services
Microsoft Exchange 2003 Upgrade Integration
Progent's Microsoft Certified professionals can provide world-class support for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server 2007 installations or updates and can provide local personnel to help enterprises with deployments of Exchange Server in the or any area covered by Progent's engineers.
Windows Server 2022 Hybrid Configuration Consultant
Consulting Services Microsoft Windows Server 2022
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Ubiquiti UniFi WiFi AP Services
Urgent Ubiquiti UniFi access point Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple venues with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquiti's UniFi technology for your business and assist you to design, deploy, administer, and maintain your UniFi solution.
Small Business Server 2003 Support Services
Microsoft Small Business Server Professional
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer consultant with hands-on experience designing and integrating seamless, comprehensive business technology solutions. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating computer systems powered by Microsoft products. This background ensures you success in deploying, managing, and repairing network environments that include the Microsoft SBS Server suite of servers and applications.
Cisco Consultant Full-Time Job
Freelancing Job Network Engineers
Progent wants to hire full-time, solutions-driven Microsoft certified engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and high-end network design experts with a background in mobile solutions, wireless connectivity, fault tolerance, business continuity, information protection, and VMware. Progent also is looking for professionals who can join our team of help desk service specialists and off-site support experts. In addition, We are hiring experienced managers able to operate productively in Progent's fast-paced, virtual office culture.
Windows 11 Migration Information Technology Outsourcing Companies
Windows 11 Wigets Support and Help
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services for Windows 11 including cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated provisioning, and Call Center services.
Urgent Integration Network Load Balance
Cisco Content Services Switch - Cisco CSS Onsite Technical Support
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Top Ranked Microsoft and Cisco Authorized Expert Computer Consultants Supplemental Call Center
Call Center Sharing Professional
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Dynamics GP Great Plains Accounting Remote Support
Remote Microsoft Dynamics GP On-site Support
Progent can help you plan and execute a smooth move to Dynamics GP so that you preserve your information, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Akron Ohio Dynamics GP Migration Consulting Services
Consult Dynamics GP System Update Planning Akron
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, customization, training, and troubleshooting services since the product's debut. Progent can provide in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and carry out a cost-effective migration from a a legacy version to the newest release of Microsoft Dynamics GP.
24/7 ProSight DPS Backup and Recovery Services Consultants
ProSight Hybrid Cloud Data Backup Services Remote Technical Support
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data.
Juniper Junos Management Security Audit Services
Juniper Junos CLI Network Security Auditor
Progent's Juniper-authorized network consultants can help your company to design and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers can offer support for Juniper's premier network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a combination of Juniper's software platforms.
Stabilizing Phase: Design Tuning Information Technology Outsourcing Companies
Urgent Computer Consultants Deploying Phase: Implementation
In performing IT projects for enterprise clients, Progent follows a structured methodology based on defined milestones in order to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are recorded to make available a detailed summary of IT services delivered and to help in ongoing system maintenance.
SMS Migration Online Support Services
Systems Management Server 2003 Computer Engineer
Progent's Microsoft experts offer small and mid-size companies enterprise-level consulting services for SMS Server and Configuration Manager, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is the new name for the change management solution formerly called SMS Server. System Center Configuration Manager provides a range of new features to Systems Management Server 2003 such as full automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for automated OS and application installation, security patch administration, software metering, and software license reconciliation. Progent's consultants can also assist you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Consultant Services Dynamics GP eConnect
Dynamics GP Modifier Professionals
Progent's seasoned solution designers and software developers can assist your business to build customizations to Microsoft GP that address the unique requirement of your business without losing the benefits of Windows integration. Progent can also offer expertise with a range of development tools that can be utilized to create integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
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