Disaster Recovery and Business Continuity Consulting Support
For Businesses of All Sizes:
Disaster Recovery/Business Continuity Planning Solutions
Additional Topics of Interest
Microsoft and Cisco Certified Expert On-site Support Branch Offices
Branch Offices Technology Consulting
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need IT service with the responsiveness common to with small firms but which offers effective communications, thorough documentation, and adherence to enterprise IT standards. If your corporation has a sales office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of onsite and remote network consulting services and system architecture assistance.
Cisco and Microsoft Co-managed Call Center Technology Consulting
Shared Help Desk Network Consultants
Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large organizations develop an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various top level Help Desk software packages available and determine what products might be too expensive, lack critical functions, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who want to augment their internal Help Desk staff for special tasks or to fill in for vacationing or incapacitated workers.
Office 2016 Network Support Service
Office Web App Outsourcing Technology
Progent's certified Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business results. Progent can help you to interface Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with various versions of Office desktop and can provide live online training to individuals and groups.
Microsoft Certified Windows Server 2019 Deduplication Online Consulting
Microsoft Experts Windows Server 2019 and SCOM Computer Engineer
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Small Office IT Support Cisco
Cisco Certified CCIE Small Business IT Support Firm
Progent's Cisco CCIE network consultants can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
SQL Server 2016 Data Warehousing Online Help
SQL Server 2016 Standard Technology Consulting Services
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, uptime, BOYD support, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to assist businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Unified Contact Center Express (Unified CCX) Remote Technical Support
24-7 Unified CM SIP trunk Help and Support
Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises support to help organizations of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Engineer Microsoft SQL
Design Firm SQL Server Capacity Planning
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online expertise to help businesses of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Small Business IT Support Firms Desktop VPN
Networking Help Notebook VPN
Progent's remote access and smartphone synchronization specialists can assist your business to plan and configure secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, enabling your business to improve the productivity of your off-site workers.
Exchange 2007 Edge Server Professionals
Specialist Microsoft Exchange 2007
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business goals.
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Aironet Remote Support Services
Cisco Prime Infrastructure Integration Services
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and debugging support to help you to plan, configure, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific workplace layout, building structure, and expected workloads.
Comprehensive Event Management Remote Support Services
Operations Manager Technology Consulting
Even if your company has a small computer services staff and a limited IT budget, your information system can still have the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the latest network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers up and running.
After Hours Information Technology Consulting Windows Server 2019 System Insights
Windows Server 2019 integration IT Consulting
Progent's certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Microsoft Exchange Migration Computer Services
Microsoft Exchange 2019 Server Technical Support Organizations
Progent's Microsoft-certified professionals have over a decade of background delivering messaging support for customers ranging from small businesses to large enterprises. Progent provides economical support for all editions of Exchange Server to strengthen email and virus protection, design high availability email environments, and implement off-site and wireless email access. Progent’s Exchange consulting services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
wi-fi controller Technical Support Services
Troubleshooting prime infrastructure
Progent's Cisco-certified wireless consultants can assist your organization to evaluate the benefits of using Cisco wireless controllers to manage wireless networks of any scale. Progent can help you to maintain and troubleshoot your current Wi-Fi network or help you design and carry out a smooth transition from earlier generation Wi-Fi controllers to current models.
Windows 10 Edge Support and Setup
MCSE Expert Certified Professional Windows 10 Microsoft Deployment Toolkit
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
Windows Server 2019 Windows Time Service IT Consulting
Computer Consultant Windows Server 2019 upgrade
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
64-bit Computing Professional
64-bit Computing Technology Professional
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to retain as well as the new 64-bit versions of software you wish to run.
Microsoft Project Server 2013 Design and Installation
Microsoft Project Server Reporting Consultants
Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of affordable online consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this leading project management solution. Consulting support available from Progent include system planning, installation and upgrades, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Cisco RADIUS Security Network Consultants
VPN Network Consulting
Cisco's security and remote access technology for small to mid-size businesses represent a complete range of manageable protection hardware and software to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your corporate objectives.
Exchange 2007 Edge Server Integration Services
Microsoft Exchange 2007 Professionals
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange 2007 help, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Microsoft Partner Computer Outsourcing Consultants
Microsoft Partner Information Technology Consultant
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete support for your IT system.
Forefront Network Inspection System Support and Help
Microsoft Forefront TMG Configuration
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, permits customized reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Office 365 IDFix Engineer
Microsoft Office 365 Exchange migration Professional
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Offsite BDR Services Support and Setup
Technical Support Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
Microsoft Certified Azure and SharePoint integration Consultants
Programming Microsoft Azure VPN configuration
Progent can help you with every phase of Azure cloud migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, implementation, automated management, performance optimization, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.
Top Exchange 2016 Migration Network Consultant
Exchange 2016 Migration Planning Support and Integration
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Aironet 3600 Access Point Computer Consulting
Aironet Wave 2 Wi-Fi Access Point IT Consultant
Progent's certified wireless consulting experts can help businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, capacity, expandability, security compliance and ease of management needed for transparent connectivity between wireless and wired networks. Progent can provide affordable online and onsite consulting services for end-of-life and current 802.11ac Aironet APs and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet access points.
SCDPM 2012 Upgrade IT Consultant
Professional SCDPM 2012 and Exchange
Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of any size to plan, implement, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Amazon SQS Programming Firm
CISSP Certified Security Amazon hybrid cloud integration Development Group
Progent offers affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.
SharePoint Server 2007 Integration Services
Top Quality SharePoint Server 2007 Support and Setup
Progent's Microsoft-certified consultants can help you rationalize the economic justification for implementing Microsoft SharePoint 2007, advise you on the most appropriate version of SharePoint Portal Server for your application, offer configuration and deployment services, assist you to install MS SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Portal Server 2007, design a company-wide security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
MS SQL Security Audit Services
MS SQL Server Expert Development
Progent's Microsoft-certified SQL Server application developers and database administrators offer online consulting to assist businesses of all sizes to create, manage, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any facet of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Microsoft Computer Companies
Microsoft Technology Support
To deliver economical network services for small businesses, Progent has developed full-service IT outsourcing packages that give small businesses quick access to technical help without requiring you to hire, educate, and maintain a large in-house computer support team. Progent’s IT outsourcing packages give you an economical alternative for creating a secure and reliable system for your favorite Microsoft Windows office productivity applications including Office XP and Office 2003.
SQL Server 2016 Database Migration Onsite Technical Support
SQL Server 2016 AlwaysOn IT Consulting
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security, uptime, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
SQL Server 2017 Adaptive Query Processing Support Services
SQL Server 2017 Professional
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
IT documentation management Consultant
ProSight SSL management Engineers
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Support SharePoint Server 2010
Online Troubleshooting SharePoint InfoPath Forms Services
Progent's Microsoft-certified consultants can provide cost-effective online technical support and programming services to help your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Consulting Remote Computer Support
24x7 CCIE Expert Certified On-site Support Onsite Technical Support
For medium-size businesses who need IT support, Progent can deliver an array of options including local service, on-line support, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staff augmentation, business relocation support, software programming, and expert consulting. For midsize businesses in California or other areas covered by Progent's field engineers, Progent provides professional on-premises help for fixing network problems quickly and economically.
Consultant CRISC Certified
Emergency CRISC Certified Risk Monitoring Computer Engineer
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, high-availability network solution that takes into account availability issues covering a broad range of network technologies and procedures.
Microsoft Exchange 2003 Online Support Services
Biggest Integration Services Microsoft Exchange Upgrade
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
High Availability Consultants
SCVMM 2012 NVGRE Gateway Computer Engineer
Progent can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum return on investment.
Cisco and Microsoft Certified Service Reporting Online Support
24-Hour Tracking Service Costs Outsourcing
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every customer. The practice of documenting and archiving support activity allows more efficient support and eliminates a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Phone Support Online Technical Support
Remote Computer Support Consulting Services
For mid-size companies who need network consulting services, Progent offers an array of alternatives such as on-site service, on-line assistance, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, business relocation support, application development, and expert consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers professional onsite help for solving technical problems quickly and affordably.
Microsoft and Cisco Certified Specialist Google Cloud solutions
Microsoft Certified Expert Google Cloud integration Engineer
Progent offers affordable remote and on-premises support to assist organizations to move any part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Immediate Computer Consulting Android and Barracuda integration
Android and Cisco Jabber Consulting
Progent's seasoned team of network consultants and application specialists have extensive experience delivering online and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of know-how to resolve technical problems that involve numerous vendors and that represent a combination of older and current information technology. Progent offers affordable online consulting to assist you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you finish major IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones efficiently.
Biggest Amazon AWS Machine Image Integration
Amazon EC2 migration Development Companies
Progent offers cost-effective remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Remote Technical Support Remote Workers IP Voice
Offsite Workers IP Voice Integration
Progent can help small and medium-size organizations to implement VoIP platforms to provide their at-home employees the advantage of transparent extensions of the company phone infrastructure.
Urgent Ubiquiti UniFi Controller software Consultants
24-Hour Ubiquiti UniFi WiFi network Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple venues with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can help your organization to determine the benefits of Ubiquiti’s UniFi products for your environment and assist you to plan, install, manage, and maintain your UniFi solution.
Microsoft Experts SMS Server Upgrade On-site Technical Support
Expert Microsoft Certified Systems Management Server 2003 Online Technical Support
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software rapidly and reliably to specified workers, lower product expense and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your knowledge of vulnerability and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently exploiting the administrative functions incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
Engineers MySQL development
Oracle database administration Consultancy
Progent offers affordable online access to an Oracle MySQL administrator or application programmer and can assist businesses of any size to integrate and support MySQL in a robust network environment that offers advanced speed, scalability, and security. Progent also has experience helping companies migrate applications from Oracle to MySQL.
Enterprise hybrid cloud Consultant Services
CISM Security Security Amazon AWS hybrid cloud solutions Consulting Services
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a range of public cloud migration support services such as Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Jabber Multiline Troubleshooting
Jabber and Expressway for Mobile and Remote Access Network Consultants
Progent's Jabber consultants offer online or onsite expertise to help organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that make up building a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.
Windows Server Essentials Backup Consultant
Windows Server Essentials Backup Consultant
Windows Server Essentials is an affordable, versatile platform that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your computing ecosystem. Progent can provide full-service project management to help you plan and execute an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
Cloud Backup Security and Compliance IT Services
ProSight Data Protection Services Specialists
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.
Project Server Development
Microsoft Project Server 2013 Application Consultants
Progent's Microsoft-certified consultants offer advanced support in deploying, using and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable remote support services based on industry best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
64-bit Migration Consulting Services
Configuration 64-bit Server
Progent’s Microsoft-certified consultants can assist your organization to update your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit PC desktop computing, design an affordable upgrade strategy that reduces operational interruptions, and deliver economical, expert online support to aid you to install 64-bit desktop software and application software on your existing hardware.
Microsoft SQL Server 2019 Technology Consulting
Microsoft SQL Server 2019 Server Setup
Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Exchange Server Migration Consulting Services
Specialist Exchange Server Upgrade
Progent's Microsoft-certified network experts can assist your organization to assess the benefits of Exchange 2010 for your business and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and integrating your vital communications platforms.
Small Business Private Clouds Specialists
Private Cloud Virtual Datacenter Hosting Technology Professional
Progent’s private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and management of network hardware and data center facilities while benefiting world-class levels of system availability and physical security.
Windows 2003 Cluster Server On-site Support
Microsoft Certified Expert Windows 2003 Cluster Server On-site Technical Support
Progent offers Microsoft Windows Cluster Server support to help your company implement high availability server clusters designed to deliver 24x7 operation. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too build high availability server clustering environments around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows consultants make sure that your non-stop clustered servers are configured to optimize the strategic advantage of your information network.
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