NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent can provide online access to NetDocuments consultants to help legal departments and law firms to design, configure, administer, tune, or debug a document management system (DMS) solution based on NetDocuments.
Cisco's Small Business series of APs are Linux-powered units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to help your organization to plan, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, originally known as CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned architecture. These enhancements favorably impact key areas like ease of administration, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management services for Exchange Server 2013.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's pricing policy is to charge for online service and on-premises visits by the minute. As a result, you are charged only for received support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and asks no retainer for support services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
If your company is developing UNIX-based applications on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of strategic expertise while avoiding the continual distraction of managing your company information system. Through the use of smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical solution for supporting an information system that features excellent dependability, security, and efficiency. Progent's developer support services feature full-service it outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Contact Center support.
Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by detecting threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Progent believes that a well designed and executed information system can be a pivotal factor for accelerating any company's growth, and Progent applies this philosophy in our own network infrastructure. Progent has built a non-stop virtual office infrastructure that allows Progent's staff consultants and certified contractors to deliver fast and effective support, cooperate closely on challenging jobs, and experience career and private maturity from being a member of a dynamic business ethos of personal drive and freedom.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
If your business network combines Sun Solaris platforms with Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for easy management, transparent information exchange, high dependability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence support offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center services.
Progent's Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without sufficient internal resources to configure effective test systems, the lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Progent practices information transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Progent can focus on offering high-value services where Progent has little competition. Mid-size businesses who utilize trusted independent consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more robust, secure, and efficient.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
For custom application creation, Progent can provide programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Even if your company has a small network support group and a limited technology budget, your information network can still have the same high availability and performance that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the latest network management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital network applications and servers up and running.
Progent's Linux support experts provide small businesses and developers support for managing and supporting Linux computers that operate with Microsoft-powered technology. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience provides you with a convenient single consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Citrix-authorized engineers can help your company to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.
Progent is convinced that a well designed and implemented information system can be a crucial factor for enabling a firm's success, and we follow this belief in our own network environment. We have created a fault-tolerant virtual office network that enables Progent's in-house engineers and certified contractors to offer fast and effective service, cooperate easily on sophisticated projects, and gain from professional and personal maturity from being a member of a dynamic business ethos of self motivation and freedom.
Progent's Windows 11 consulting experts can provide a range of services for Windows 11 including Microsoft 365 integration, mobile device management, teleworker access, security and compliance, centralized deployment, and Help Desk Call Center support.
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to license just the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to corporate information, the capability to integrate information from virtually any database or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it easy to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Progent's Citrix experts can assist your organization to evaluate the potential strategic value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and operations and streamlining administrative processes.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting services for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance services include network planning, installation, project management, on-premises and remote technical support and repair, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining administration, and integrating your vital communications technologies.
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of any size to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
Progent can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can help you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
If you are an information technology engineer with technical support experience, joining Progent and assisting our customers will enhance your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's focus on providing IT consulting and technical support to small and midsize businesses will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the success of dynamic organizations. Also, Our virtual office environment provides the most advanced technology for remote service and wireless access to allow you to deliver fast solutions when you troubleshoot mission-critical problems.
Progent's team of application experts can provide in-depth support, software development, deployment help, and webinar classes for popular business applications that address key areas including ERP, financials, management analytics, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support remotely, Progent can help small businesses anywhere in the United States to save the lost productivity and fees related to travel and on-site visits without sacrificing the high quality of consulting services.
Progent's Cisco-Premier network management engineers can help you to run Cisco's management tools along with a selection of powerful third-party applications to create a comprehensive network management solution in order to keep your network operating smoothly, conserve expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and enable you to expand or reassign network resources sensibly and affordably as your company grows.
Progent's Check Point Software firewall consultants can help you plan, integrate, and administer firewall solutions built around Check Point Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Progent's Power BI experts can help you to design, install, manage, update or troubleshoot your Power BI solution. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and administer an on-premises, cloud, or hybrid environment for Power BI.
Immediate Help and Support CRISC Risk Identification
Progent's Windows 11 consultants can provide a range of services to support Windows 11 including Microsoft 365 solutions, mobile management and synchronization, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Progent can help your organization to plan an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent offers nationwide remote phone support and troubleshooting services for companies who run networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help provides maximum leverage for your information technology dollar by preserving client productivity and shortening the time billed for computer repair services. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM certified security specialists to assist you with the most challenging system issues.