Additional Topics of Interest

Microsoft and Cisco Certified Expert On-site Support Branch Offices
Branch Offices Technology Consulting

Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need IT service with the responsiveness common to with small firms but which offers effective communications, thorough documentation, and adherence to enterprise IT standards. If your corporation has a sales office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of onsite and remote network consulting services and system architecture assistance.

Cisco and Microsoft Co-managed Call Center Technology Consulting
Shared Help Desk Network Consultants

Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large organizations develop an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various top level Help Desk software packages available and determine what products might be too expensive, lack critical functions, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who want to augment their internal Help Desk staff for special tasks or to fill in for vacationing or incapacitated workers.

Office 2016 Network Support Service
Office Web App Outsourcing Technology

Progent's certified Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business results. Progent can help you to interface Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with various versions of Office desktop and can provide live online training to individuals and groups.

Microsoft Certified Windows Server 2019 Deduplication Online Consulting
Microsoft Experts Windows Server 2019 and SCOM Computer Engineer

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

Small Office IT Support Cisco
Cisco Certified CCIE Small Business IT Support Firm

Progent's Cisco CCIE network consultants can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

SQL Server 2016 Data Warehousing Online Help
SQL Server 2016 Standard Technology Consulting Services

Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, uptime, BOYD support, and built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to assist businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Unified Contact Center Express (Unified CCX) Remote Technical Support
24-7 Unified CM SIP trunk Help and Support

Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises support to help organizations of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.

Engineer Microsoft SQL
Design Firm SQL Server Capacity Planning

Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online expertise to help businesses of any size to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

Small Business IT Support Firms Desktop VPN
Networking Help Notebook VPN

Progent's remote access and smartphone synchronization specialists can assist your business to plan and configure secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, enabling your business to improve the productivity of your off-site workers.

Exchange 2007 Edge Server Professionals
Specialist Microsoft Exchange 2007

Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business goals.