Additional Topics of Interest

Comprehensive Event Management Online Help
IT Consultant Network Monitoring

Even if your company has a minimal network services staff and a limited IT budget, your information system can still feature the same high availability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical business applications and servers up and running.

ransomware business recovery Consultant
MongoLock ransomware recovery Specialists

Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

Technology Consulting Services Server Management
Server Consolidation Support and Setup

Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, simplified operations, increased network availability, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and affordable quarantine of software development or evaluation environments from production systems.

24x7x365 Systems Management Server 2003 IT Consultants
SMS Server Upgrade Remote Consulting

Progent's Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications rapidly and automatically to appropriate users, lower software expense and stay compliant by understanding patterns of usage, improve Windows protection by improving your awareness of weak points and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.

Dynamics GP/Great Plains Consultants
Microsoft GP/Great Plains Remote Troubleshooting

Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that unifies data and operations across your company, communicates seamlessly with other solutions, and brings together employees, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.

Microsoft Certified Partner Computer Network Support Companies
Microsoft Partner Computer Specialist

Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your information network.

24/7 Lync Server 2013 PSTN Gateway Specialist
Consultancy Lync Server 2013 and SQL Server

Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system integrators can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Office and Microsoft 365 apps including Outlook clients and PowerPoint.

Setup and Support Extended Helpdesk Costs
Co-managed Help Desk Costs Online Consulting

Progent's Help Desk outsourcing and co-sourcing service programs help companies to save money and improve productivity.

Consulting Services Microsoft 365 OneNote Integration
24-Hour MCSE Expert Certified Office 365 Excel Integration Remote Support Services

Progent can help you to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently combine local and cloud products and services.

Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Online Support Services
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Technology Consulting

Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).

Integration Data Protection Manager 2016 Business Continuity
Data Protection Manager 2016 Planning Online Support Services

System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for key platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, administer, and troubleshoot a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.

64-bit Upgrade Technical Support Services
Consultant 64-bit Processing

Progent's Microsoft-certified consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit desktop computing, plan an affordable upgrade strategy that reduces operational interruptions, and offer inexpensive, professional remote help to aid your company to configure 64-bit PC desktop software and application software on your current hardware.

Emergency UNIX, Windows Engineers
Services Solaris with Windows

If your company is producing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your area of strategic know-how while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an affordable alternative for supporting an information network that features excellent availability, protection, and efficiency. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises support and repair, 24x7 monitoring services, and Contact Center outsourcing.