Progent's ProSight portfolio of managed services are designed to offer organizations who have small in-house IT administration and support staffs with low-cost access to world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful transition from older technology to current solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent has put together two low-cost service bundles designed to allow small businesses to receive an impartial security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from beyond your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your company firewall to uncover your exposure to inside threats. The two security inventory packages are set up and executed from a secured external site.
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and carry out a cost-effective upgrade from your current SQL Server deployment to SQL Server 2017.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical sites and various clouds.
Progent offers the temporary services of a veteran Chief Information Officer to provide a broad perspective to assist you select and support IT solutions to match your present needs and that can be a firm foundation for your growth. Progent's temporary CIO services provide economic leverage to organizations who want to optimize the impact of their IT investment but who are unable or unwilling to add another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to support all leading OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased recommendations along with expert technical support for developing information systems that match the particular needs of your organization.
Remote management cards give IT managers complete control over a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee training, design a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of remote support services to help your organization to plan, program, test, install, manage, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand support to organizations looking for a quick solution to a specific problem associated with Office Excel and Progent also offers full project management services for upgrading or creating line-of-business application software built on Excel. Progent's affordable online training for Excel can be customized to address the needs of individual users or groups.
The clustering technology incorporated into the high-end versions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and management of clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or enhanced features include automated cluster verification, revamped setup and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, design and implement a deployment, educate your IT staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a business continuity plan.
Dynamics GP/Great Plains software offers analysis and reporting features that let you track all operations, revenues and spending, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.
Progent can provide small companies with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to improve business processes so they match more closely with your business objectives. Your business can develop and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
ProSight Reporting is a growing suite of real-time reporting tools created to integrate with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Cisco-Certified network management engineers can assist you to use Cisco's management utilities along with a selection of powerful third-party products to build a complete network management solution in order to keep your environment running smoothly, fully utilize limited resources, protect your data, revive rapidly from hardware breakdown or deliberate assaults, and enable you to add or reassign network resources sensibly and economically as your business grows.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to determine the benefits of UniFi products for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem.
Progent can deliver a wide array of affordable online and onsite support services to assist you to install, manage, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent's UNIX platform consulting services offer small businesses and software developers help with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's management team consists of seasoned veterans with years of experience delivering computer consulting services, technical support, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great support calls for great people, and Progent is proud to have assembled a management staff able to provide customers with the top service value in the industry.
Progent's CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent can assist your business in all phases of your migration to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent can help you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
If you are producing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the continual hassle of managing your business network. By using automated network monitoring and by providing online and on-site assistance as your company needs it, Progent represents an economical alternative for managing an information network that features high reliability, security, and efficiency. Progent's developer assistance services feature full-service it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center services.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to meet your particular company requirements. Progent's Microsoft-certified consultants offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide information sharing as well as integration with CRM applications.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Juniper-certified network engineer can assist your company to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate smoothly from outdated devices to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to help you to simplify the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a mix of Juniper's software platforms.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these resources available to authorized remote or mobile users. ISA Server can guard corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and maintain ISA Server 2006 on your network so that your company achieves a highly functional and affordable balance of protection, productivity, and performance.
ProSight Reporting is an expanding suite of in-depth reporting tools created to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's remote access and smartphone synchronization experts can help you to plan and deploy connectivity solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to improve the productivity of your remote workers.
Progent's webinars offer small companies the affordability, simplicity, and versatility of web-based learning plus the proven pedagogic techniques of experienced teachers who utilize advanced technology to emulate real-time, interactive classrooms. Progent offers online training for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: MS Dynamics accounting and management reporting software including MS Dynamics GP (Great Plains); plus additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable and safer AD implementation. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit professional able to assist businesses in the fields of information systems audit process, IT governance, systems and infrastructure lifecycle, IT service delivery, protection of data resources, and business continuity planning.
Progent provides national remote technical support and troubleshooting services for businesses that run UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX and Microsoft technology. Online technical support offers optimum return for your information technology dollar by preserving user productivity and shortening the hours billed for network repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In most of situations your IT problems can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM certified security professionals to assist with the toughest network problems.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.
Microsoft 365, previously branded Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of product bundles intended for customers from students and households to enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid solutions that seamlessly integrate local and cloud products and services.
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small businesses a range of affordable alternatives for backing up and restoring vital applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security, and increase productivity by ensuring that operating systems and applications are always current, managing licensing, and reporting resource usage patterns to help you make informed buying decisions. Once your organization is set to update your SCCM 2007 device management solution, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single source to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can help small and mid-size companies to set up IP voice platforms to provide their at-home employees the advantage of virtual extensions of the company phone infrastructure.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT consulting professionals. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize business information systems world-class availability, protection and productivity.
Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that utilize physical resources along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services that include Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
MCSE Expert Certified .NET VBA Development Companies
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by detecting cyber threats and filtering network traffic according to user type and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Even if your business has a minimal computer support group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital network applications and servers operating.
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you buy only the components you require, a standardized architecture built on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting services that allow you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to integrate information from virtually any database or desktop software into Microsoft Dynamics GP, and an open design that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
Progent's consultants can help you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity and access management for both on-premises and Azure resources.