For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop environment that improves the strategic impact of your information system; configure XenDesktop software with your servers, user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to follow best practices to manage your XenDesktop solution effectively.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Progent offers cost-effective remote and on-premises support to help companies of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security.
Progent's Wi-Fi site survey services make it easy to plan, implement and debug a Wi-Fi network adapted to your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless LAN and onsite survey services for confirming, tuning, and debugging a functioning wireless LAN.
Progent can assist your IT team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize on-premises resources along with one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix serious problems uncovered by SCOM 2012.
Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Nexus switches are engineered to deliver the performance, scale, resilience, cloud readiness, capacity, security and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support expertise to assist your IT staff to design an efficient network topology, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, set up advanced monitoring, consolidate resources through virtualization, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant features incorporated into Cisco's Nexus switches. Progent can also help you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to create a modern security ecosystem that extends across your data center and cloud-based resources and protects any user at any location with any device.
Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security holes.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Progent's CISM-certified security staff can show you how to safeguard your Apple Mac network through professional services including performing security tests, clean up after virus and denial of service penetrations, configuring firewalls, integrating safe remote and mobile access, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific objectives of your corporate network.
Progent can help small and medium-size companies to configure and debug video conferencing solutions to enable their at-home employees to interact productively with fellow workers and customers.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing Call Center support services.
Progent is seeking to hire staff-level, results-oriented Microsoft accredited engineers with MCSE certification; Cisco accredited network consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and advanced system architecture experts with experience in mobile access, wireless connectivity, fault tolerance, business continuity, data preservation, and virtual servers. Progent also seeks employees who can join Progent's team of desktop service technicians and off-site troubleshooting experts. In addition, We are hiring experienced managers able to operate effectively in Progent's fast-paced, virtual office environment.
Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
If your business network mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's UNIX and Microsoft Windows integration support services include network infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and administration, online technical support and repair, on-site technical support, and Help Desk services.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Progent's high availability system consultants offer reliability support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, non-stop data center services, and other non-stop operations consulting to help your small business integrate a 24x7 environment for mission-critical applications. Progent possesses the background to design economical, non-stop networks by utilizing the expanding suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.
Progent offers three essential kinds of Helpdesk support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients convenient access to a dependable technical resource with extensive experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to company productivity. Progent's goal is to fix and not merely record problems.
If your company is producing UNIX or Linux software on a network that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and on-site assistance when your company needs it, Progent offers an economical way for supporting an IT network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring, and Contact Center outsourcing.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to design, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent's productive atmosphere will make you a better professional by improving your technical skills and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the top professional experts for you to operate with, providing a state-of-the-art network and communications infrastructure, running specialized software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and maintaining customers.
Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Experts Group offers consulting in key areas including Apple OS networking and programs; Support for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical program support; Chief Information Officer, business analyst, and project management outsourcing; Custom program development and integration; Web, electronic business, EDI, and customer information portal design and integration; DBM support and efficiency consulting; Business information expertise; and Telecom systems consulting.
The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical experience and broad knowledge in planning and building cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT services can help you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's certified security experts can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are properly configured and effective.
Network monitoring typically consists of tracking a network's resource usage to help uncover data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be used to observe mixed-platform networks where Linux and Windows operate together. Progent's network support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and developers assistance with managing and supporting UNIX and Linux networks that work with Windows-based products.
System Center Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
For corporations with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Certified network consulting experts and certified Cisco system consultants offer a range of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, enterprise security, network design, on-site or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations design, integrate and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of affordable online consulting services to assist you to manage your legacy Microsoft Word environment or assist you to migrate to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various releases of Office Word, integrating Office Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions customized for individuals or groups.
Progent has 20 years of background helping small and medium-size organizations to plan, install, optimize, manage, and troubleshoot IT networks that incorporate an at-home workforce.
Progent's Microsoft certified Consultants offer three ways to help mid-size and large companies create an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations sift through the various high-quality Help Desk application programs available and determine what packages might be excessively costly, miss key functions, or align badly with your organization's business goals. Progent also provides temporary staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated personnel.
Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a transparent arm of your IT consulting staff.
Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and support services include system design, deployment, project management, local and off-site support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better solutions for your IT network.
Progent can assist your organization in any phase of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's proven ransomware recovery consultants can assist your business to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified data security consultants can assist you create and validate a security strategy for your Skype for Business solution that is compliant with regulatory standards.
MCSE Expert Certified .NET macOS Development Company
Progent's Test and Training Lab at the QTS Colocation Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate in-house resources to assemble effective test systems, the lab cuts capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet security appliances to protect your digital assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Progent has created special security packages designed to provide larger corporations an objective and comprehensive security audit from a team of certified security consultants. All Progent's security assessment packages incorporate a collection of services like network scans from within and from outside the corporate firewall, expert interpretation of scan results by certified security engineers, creation of a paper documenting the findings, plus an interactive concise executive outbrief and an extensive live outbrief for in-house network managers.
Progent's Microsoft-certified failover clustering experts can assist you to assess the benefits of adopting Microsoft Windows Server 2012 clustering to build an advanced high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and help you to automate the management of failover clusters.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote services to help you to design, develop, test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to upgrade your current Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn problem related to Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business applications based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individual users or groups.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor independence.
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's Technical Response Center (TRC) offers nationwide extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The scope of IT experience available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For critical problems, the Technical Response Center endeavors to answer your call for support within one hour.
Nagios and MRTG are useful, free monitoring tools that run with the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or mixed-OS systems in which Linux and MS Windows run side by side. Nagios allows system support engineers to track network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's network monitoring consultants can show you how to use both these tools to tune and troubleshoot your computer network.
For enterprise project management assistance, Progent can provide the services of senior information technology experts with decades of experience in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients adhere to best practices to ensure that major projects are successfully completed on schedule and on budget.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that require IT help with the responsiveness associated with with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a branch office situated anywhere in or any area served by Progent's engineers, Progent can provide a wide array of onsite and off-site IT consulting services and system architecture expertise.
Key features of Dynamics GP/Great Plains software include a modular design that allows you to buy just the functionality you need, a standardized architecture built on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to process information from almost any database or workstation application into Microsoft Dynamics GP, plus an open architecture that makes it possible to develop custom applications. Progent can help you set up and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.