Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating devices that need important software patches, or identifying the cause of performance issues.
If your office network combines Sun Solaris platforms with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high reliability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows integration support offerings include network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk services.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of VMM, develop processes for building and deploying VMs and hosts, design high-availability scale-out clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack sufficient internal resources to assemble effective test environments, the lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.
ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
If your business network mixes Linux technology technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Linux and MS Windows integration assistance offerings feature network architecture integration and service, support for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
If you are a network consultant with system support experience, teaming with Progent and helping our clients will enhance your abilities through collaboration with Progent's team of mutually supportive, high-output consultants. Progent's commitment to offering IT expertise and computer support to small businesses will give you the chance to consult in depth with decision makers and add tangibly to the success of dynamic organizations. In addition, Progent's virtual office network offers state-of-the-art tools for remote service and wireless connectivity to allow you to come up with fast solutions when you take on business-critical problems.
Progent offers cost-effective online consulting services for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Office Access development and DBA services.
Progent offers access to a senior consultant with extensive experience configuring, maintaining, and upgrading immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT support group, your Internet Service Provider, and your video conferencing platform vendor to assist your company increase the strategic value of your video conferencing ecosystem.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This allows you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support services to assist your company to maintain and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and certified Cisco system consultants can provide a variety of network consulting services such as project planning, SOX compliance, site relocations, corporate security, system design, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-site information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help large corporations design, integrate and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete solutions for your IT network.
Progent's consultants offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or moving to iCloud. For business environments built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your company's business goals.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the health of critical devices.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your business.
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and DBA services.
Progent's consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and cloud resources.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you intend to retain as well as the new 64-bit versions of applications you wish to run.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can implement efficient security systems that guard a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.
For smaller companies, network security and compliance is excessively complex to master but too dangerous to ignore. The largest largest enterprises have been breached, and the top cloud services have occasionally been knocked out. It seems like there's no place to hide. Progent makes it affordable for small and midsize organizations to carry out critical security projects effectively by providing the advantage of billed time to the nearest minute without any minimum billing for online support. You can have the help of a seasoned computer expert to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security plan.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small and midsize company networks world-class reliability, security and performance.
Progent can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and Azure resources.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent's certified Office Word and Microsoft 365 Word experts offer a broad range of affordable remote consulting services to help your organization to manage and troubleshoot your current Microsoft Office Word solution or assist you to move to a current version of Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different versions of Word, interfacing Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and online training classes tailored for individuals or groups.
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent offers affordable remote consulting to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.
Progent's proven ransomware recovery experts can assist you to restore an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites that are as far as 185 miles away from one another. Progent's roster of seasoned IT experts can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your MetroCluster disaster recovery system to show adherence with information assurance standards and government mandates.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ProSight Reporting is a growing line of in-depth reporting utilities designed to work with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft certified experts offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and automatically to specified workers, reduce product expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by improving your awareness of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including program and appliance inventory.