Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite integration and troubleshooting support to help you to plan, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and expected workloads.
Progent can provide the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now fix system issues before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, safety and performance.
For corporations with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and authorized Cisco system specialists offer a range of network consulting services including project management, SOX compliance, site relocations, corporate security, system architecture, on-site or phone-based emergency support, and troubleshooting for data center hosting environments. A Progent IT architect can show you how to plan a multi-office information system that makes smart use of co-location services and Internet hosting sites. Progent's Microsoft Premier consultants can help large corporations design, integrate and support massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP experts can assist you to configure Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability network architecture that addresses reliability issues involving a broad range of infrastructure technologies and procedures.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on leading practices.
Progent offers cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent's IT outsourcing packages provide affordable computer support for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more moderate and manageable manner than is feasible by building up a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available network foundation for your vital applications powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent imposes no service activation fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity eliminates big invoices for quick solutions so you will not be forced to permit simple problems to fester.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management solution that unifies information and operations throughout your company, communicates seamlessly with other solutions, and connects employees, clients and vendors unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive networks with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to provide expert assistance to businesses that depend on these technologies to maintain their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows network.
For medium-size businesses looking for network consulting services, Progent can deliver a variety of alternatives such as on-site help, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, site relocation services, software programming, and professional consulting. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent provides professional onsite support for fixing technical issues rapidly and economically.
Progent's Microsoft Premier engineers offer world-class consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange rollouts or upgrades and can supply local technicians to help large companies with installations of Exchange Server in the or any area covered by Progent's consultants.
Progent offers small and medium size companies professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors including Check Point Software, Juniper, and Symantec. Progent can help you create a comprehensive security plan and select the right products from multiple suppliers to achieve your security objectives while sticking within your spending limits.
Progent's remote access and smartphone synchronization experts can assist you to design and configure connectivity solutions for off-site desktops, laptops, and smartphones so they integrate tightly with your information network, allowing your business to optimize the efficiency of your remote workforce.
The clustering feature set built into the high-end editions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and maintenance of server clusters that provide improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster Validation, easier setup and installation, unified cluster administration, redesigned cluster infrastructure for increased uptime, better protection and quorum models, minimization of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help you assess the business benefits of failover clusters, design and implement an installation, train your IT staff to administer your cluster environment, deliver ongoing consulting and support services, and produce and test a workplace recovery plan.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service packages, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security, and performance.
Progent offers nationwide urgent technical support and consulting services for companies that operate networks based on versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support provides maximum leverage for your IT budget by extending client productivity and limiting the hours billed for network analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to solve most IT issues without wasting time and money by traveling to your site. In most of situations your network issues can be remediated over the phone or through a combination of phone help and online access. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist with the toughest system issues.
Even if your company has a small computer support staff and a modest technology budget, your information system can still have the same high availability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers operating.
Progent offers affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's experts can provide macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from a legacy release of SCVMM or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has little competition. Small businesses who utilize trusted freelance consultants or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and productive.
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus blocking, policy management, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outgoing email filtering to let you repair your e-mail environment and define and enforce corporate security policy.
Progent offers nationwide online phone support and troubleshooting services for businesses that run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a range of services such as desktop support, migration to the most recent version of Mac OS X from other earlier versions of Mac, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online IT help provides maximum leverage for your IT dollar by protecting user efficiency and shortening the time billed for computer analysis and repair. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be remediated over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security professionals to help with the toughest network issues.
Progent's Power BI experts can help you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud based, or hybrid network model for Power BI.
Progent's webinars offer small companies the affordability, convenience, and flexibility of online learning plus the effective training methods of experienced teachers who utilize advanced collaboration software to emulate live, interactive classrooms. Progent can provide remote education for key desktop software including elements of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: MS Dynamics business accounting and management reporting solutions including MS Dynamics GP (Great Plains); plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's IT outsourcing support offerings for small companies include planning Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site troubleshooting, resolving chronic IT issues, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance via non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for major migrations and can assist with needs definition, resource inventory, bill of materials development, sourcing selection, procurement coordination, and full documentation. Progent's IT outsourcing service also features education for office productivity products such as Office XP.
ProSight Reporting is a growing family of real-time reporting plug-ins created to integrate with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint provides a common spot for your employees or clients to access, organize, share and manipulate useful information, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Progent offers the support of certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity specialists, and security consultants to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Cisco's security and remote connectivity solutions for small to medium sized businesses represent a complete array of manageable security hardware and software to help you protect your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your business goals.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems detected by SCOM 2012.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better solutions for your IT network.
Progent's expert application designers and software developers can help your business to build customizations to Microsoft Dynamics GP that support the unique needs of your organization while retaining the advantages of Windows integration and connectivity. Progent can also offer help with a variety of software development tools that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
For custom program creation, Progent can provide programming consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Microsoft Communications Server provides IM and Real Presence in a scalable, world-class solution featuring enhanced security, transparent compatibility with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the benefits of Office Communications Server throughout your entire organization.
Progent's computer outsourcing support offerings for small companies feature designing 2003 Server, .NET, and BackOffice systems, managing migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT problems, and creating a company-wide security plan. Progent can show you how to maximize network reliability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides project management help for major migrations and can assist with needs definition, product identification, BOM production, sourcing selection, procurement logistics, and full documentation. Progent's IT outsourcing help also includes training for office productivity programs such as Microsoft Office XP.
Progent provides network support for medium size companies with 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked part of the market for IT support services. The cost structures and support delivery practices of large outside service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT network whose complexity and capability are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly lowers the network support expenses of an SMB while offering the small organization with enterprise-level service from certified, world-class experts with background in a wide array of small business technologies. If your medium size company or small business is searching for the quality of network support appropriate for a mid-size office without budgeting big-company prices, call Progent.