Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and cameras. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to determine the benefits of Ubiquiti's UniFi products for your business and help you to design, deploy, manage, and maintain your UniFi ecosystem.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-Certified network management consultants can assist you to run Cisco's network management tools alongside a variety of powerful third-party applications to build a complete network management strategy to keep your environment running smoothly, conserve expensive resources, guard your data, revive quickly from device breakdown or deliberate assaults, and enable you to expand or reassign valuable resources intelligently and economically as your company evolves.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to focus on providing hard-to-find services where Progent faces little competition. Mid-size companies who utilize trusted independent consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology from SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
Progent provides network services for mid-size businesses who have 100 to 250 network users. The medium size company or work group has typically been an underserved part of the market for network support services. The overhead and support delivery models of large third-party service organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT network whose complexity and capability are often comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, significantly reduces the network support costs of an SMB while offering the mid-size company with enterprise-level service from professional, IT experts with background in a wide array of small business technologies. If your medium size organization or small business is looking for levels of IT support appropriate by a mid-size office without paying enterprise prices, call Progent.
Progent's ProSight family of managed services are geared to provide organizations who have minimal internal IT support teams with low-cost access to enterprise-class management tools and consulting experts. Advantages of the ProSight catalog of managed services include predictable IT management costs, smart automation of routine administrative processes, continual adoption of new information technology, smooth transition from older technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to focus on business rather than ever-changing computer technology.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to plan, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and manage virtual servers to cut network costs and enhance productivity.
Progent's certified Office Word and Microsoft 365 Word experts can provide a wide range of economical remote support services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or assist you to move to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various releases of Word, integrating Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training sessions tailored for your special requirements.
If your company computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings feature IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, in-person technical support, and Help Desk support.
Progent's Mac networking consultants can assist you with a broad array of network infrastructure issues such as network architecture, remote and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of designing, configuring, and supporting a network infrastructure that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to certified experts to support Cisco routers and switches.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet solution.
Progent has 20 years of background helping small and medium-size companies to design, deploy, optimize, administer, and troubleshoot information networks that incorporate telecommuters.
Progent's work environment will make you a more capable professional by enhancing your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this promise by recruiting the best consulting talent for you to operate with, providing an advanced system architecture, using specialized application tools to deliver the highest level of support, and by streamlining our business models for finding and keeping clients.
Progent offers cost-effective remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent has been delivering SharePoint support since the first SharePoint product was released more than 20 years ago, and Progent has the scope of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual tasks associated with your SharePoint 2013 deployment.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, supports the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to design, implement, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving particularly challenging issues, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to design, install, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
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Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better technical solutions for your information system.
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals and network users, reducing the complexity of designing, deploying, managing, and using company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
ProSight Reporting is an expanding line of in-depth reporting tools created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Configuration Manager automates application and device provisioning and updating, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, enables safe self service, and offers a common control mechanism for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of planning, installing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the front lines of IT service, executing a broad variety of IT projects for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting staff. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested approaches for using computer knowledge to repair real-world network problems efficiently.
Progent's Cisco CCIE wireless network consultants can provide remote or onsite integration and troubleshooting services to assist you to design, configure, upgrade, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique office design, building structure, and anticipated network traffic.
Progent's remote connectivity and wireless synchronization experts can assist your business to design and deploy secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, allowing you to improve the productivity of your remote workers.
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support services to help you to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent offers fast remote access to Cisco-certified CCIE networking consultants. Progent's CCIE consultants can link to your environment via powerful remote support utilities to deliver quick and economical troubleshooting and repair of urgent network infrastructure problems.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's CISM-certified security consultants can show you how to secure your Mac environment through expert support offerings including performing security audits, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure off-site and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific goals of your business information system.
Windows Hyper-V 2016 utilizes core features initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade strategy, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Progent's professionals offer experience in multiple disciplines relevant to mobile connectivity including network infrastructure, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified experts can save your organization time and expense by applying their wireless background to help you select and configure mobile access technologies that fit the needs of your company. Progent can also optimize your IT architecture so that wireless appliances perform more reliably.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
In performing consulting tasks for corporate clients, Progent follows a phased methodology based on specified milestones in order to achieve financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are documented to provide a comprehensive description of IT services delivered and to assist in downstream system maintenance.
Progent offers fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can connect to your network using powerful remote diagnostic tools to deliver quick and affordable analysis and remediation of critical network infrastructure problems.
Progent offers affordable remote and onsite consulting to assist organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Apple Mac support consultants can help you with a wide range of system foundation areas such as network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies such as VoIP and fast wireless networking. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to deal with the challenge of planning, integrating, and supporting a system architecture that is robust, secure, efficient and supportive of your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also provide certified professionals to support Cisco routers and switches.
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus blocking, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outbound email testing to help you troubleshoot your e-mail environment and specify and enforce company email policy.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800