Additional Topics of Interest

Monitoring and Reporting IT Services
Microsoft System Center Operations Manager Professional

Even if your business has a small network services staff and a modest IT budget, your information system can still have the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware up and running.

Online Consulting At Home Employees Cloud Integration
Teleworkers Cloud Integration Specialist

Progent can help small and mid-size organizations to provide their remote workers with transparent access to public cloud resources.

Online Technical Support Nagios
24-Hour MRTG for Linux Professionals

Nagios and MRTG are useful, Open Source monitoring utilities that run with Linux and can be deployed to monitor UNIX/Linux environments, MS Windows networks, or multi-OS environments where the Linux OS and Windows run side by side. The Nagios monitor allows network managers to track system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network monitoring engineers can assist you to use both these utilities to streamline and repair your system.

Access Programming Firm
FRx Design Firms

Progent can provide remote and on premises expertise to assist you with any aspect of business intelligence reporting from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence solution. Progent's BI consultants can assist your company to maintain your current BI system, help you to upgrade reports from an outdated reporting platform to a modern solution, and deliver custom online training to meet your individual requirements. Progent's management reporting consultants offer expertise in all popular BI reporting and visualization tools including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Remote Monitoring and Reporting Remote Troubleshooting
Comprehensive Event Management On-site Support

Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's economically priced IT service programs, mid-size organizations can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company networks world-class availability, protection and performance.

Consultancy Cisco VTC
Radvision Video Conferencing Services

Progent can provide the services of a certified engineer with an extensive background integrating products from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a communications network that provides the performance, reliability, protection, and expandability you need to accommodate your telepresence solution.

24 Hour Consultants Google Cloud Access Management
Google Cloud App Migration Services

Progent offers cost-effective online and onsite consulting to assist businesses of any size to migrate all or part of their core network resources to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

24x7x365 Customer Relationship Management Consultant
Microsoft CRM IT Consultants

Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote sales success and deliver steady, efficient customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer support data.

Remote SQL Server 2012 Security Consultants
PowerPivot for SharePoint Professional

Progent can provide the expertise of certified engineers and experienced database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

Microsoft Experts On-site Technical Support SCDPM 2012 and Exchange DAGs
SCDPM 2012 and Windows Server 2012 Troubleshooting

Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing especially stubborn problems, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.