Progent can assist you to design and implement an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to centralize identity and access services across onsite and cloud resources.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by providing constantly updated spam and virus blocking, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outgoing email filtering to help you repair your e-mail system and specify and regulate company email policy.
Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and consolidating your vital communications technologies.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft-certified consultants offer advanced support in deploying, using and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad variety of affordable online consulting services following proven best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Support services available from Progent include solution design, installation and migration, setting up safe file and status sharing among local and remote or mobile users, network optimization, and specialized online training.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory, operations control, capacity planning, procurement, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can help company to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, local, or hybrid deployment.
Expert Microsoft Certified System Center Operations Manager Computer Engineer MOM 2007 Support
Medium-size businesses can enjoy all the advantages of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced IT support programs, medium-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and online service. For companies with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size company information systems enterprise-class reliability, protection and performance.
For smaller businesses, computer security and regulatory compliance can be too complex to master yet too dangerous to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to hide. Progent has made it affordable for smaller businesses to carry out vital security projects effectively by providing the benefit of billable time to the nearest minute with no minimum billing for online help. This means you can have the help of a seasoned information consultant to provide precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security plan.
For large organizations, Progent can leverage internal IT groups by providing world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless nearby supplement of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a campus move or office move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
If your company is producing UNIX-based applications on a network that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by providing remote and in-person assistance when your business needs it, Progent represents an economical solution for supporting an IT network that provides excellent availability, security, and performance. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Help Desk outsourcing.
Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed specifically for small organizations who need immediate access to a Help Desk Service Center with expert phone support and effective escalation capability but who have to work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's UNIX platform support services provide small and mid-size businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise provides you with a convenient single source to show you how to build and manage a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you get the highest possible return on investment.
Progent can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
If your office computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX and MS Windows integration assistance services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, on-site technical support, and Helpdesk outsourcing.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT costs and enhance productivity.
Progent can assist your organization in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Stealth intrusion checking is a key component of any overall network security strategy. Progent's security experts can run extensive penetration checks without the awareness of your organization's in-house network support resources. Unannounced penetration checking shows whether current security defense tools such as intrusion incident warnings and event history analysis are correctly configured and actively observed. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to the latest variants of ransomware.
Progent can help you to design and implement a smooth migration from a UNIX-powered information system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and reduce business disruption by developing an efficient transition strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing environment, migration strategy and testing, MS Exchange migration support, data and application software migration, and server and storage system migration and economization.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Progent is a leader in cost-effectively providing enterprise-class IT support to small businesses. Progent's success in addressing the IT support needs of the historically underserved small business sector is the cumulative outcome of key technical and process innovations that have removed much of the traditional costs out of administering network service, added unprecedented technical skill into the IT service mechanism, and dramatically streamlined the repair process.
Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can provide a wide variety of cost-effective remote consulting services based on proven best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Services offered by Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Medium-size companies who utilize trusted freelance service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
ProSight Reporting is a growing family of real-time reporting utilities designed to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent has been providing SharePoint support since the initial product was published over 20 years ago, and Progent has the scope of technical knowledge to help organizations of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's certified database consultants offer businesses of any size online DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and integration, application architecture and coding, management support, replication strategies, storage management, performance tuning, migration, security and compliance, backup and recovery options, problem solving, and training.
Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for intelligently connecting people, groups and data. SharePoint offers a central location for your workers or customers to access, manage, share and interact with relevant information, files, and software and to interact with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the data they've created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the current version of SharePoint.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution aligns with your business requirements. Support services available from Progent's engineers include evaluation of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Office Word and Microsoft 365 Word consultants offer a broad selection of economical online consulting services to assist you to maintain your legacy Microsoft Word solution or assist you to move to a current release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Office Word, integrating Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training sessions tailored for your special requirements.
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or updates and can provide local personnel to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Cisco offers a full array of routers that includes routers built to provide the protection, performance, and reliability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, deployment, administration, troubleshooting, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by external and internal sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent offers national remote help and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Online technical support offers maximum return for your information technology budget by extending user productivity and limiting the time billed for computer repair services. Advanced online support tools and experienced technicians and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most challenging system problems.
Progent's Microsoft-certified consultants offer affordable online and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent's consultants can assist you with every phase of Microsoft Azure migration such as needs definition, prerequisites evaluation, solution design, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to configure and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your network.
Progent's Cisco-certified wireless networking consulting experts can assist organizations of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, coverage, density, expandability, security and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
If your business does not need emergency remote help but expects to require assistance with your network soon, you can save time and expenses and ensure that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email firstname.lastname@example.org.
Progent's certified Windows Server 2022 experts can help your company to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment model or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices.
Progent offers the services of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the entire threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent can help companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
Progent can help you in any and all phases of your upgrade to Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft-certified professionals average more than a decade of background providing messaging solutions for customers that range from small businesses to large enterprises. Progent offers affordable consulting for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting services can assist you in designing and executing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 clients using Office Outlook and can show you how to configure Outlook Web App for all major browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Even if your company has a minimal computer support staff and a limited IT budget, your information system can still feature the same high availability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the most recent network management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware up and running.
Progent's Microsoft certified experts offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important applications rapidly and automatically to specified users, reduce software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by increasing your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and hardware inventory.
Progent offers customized online training for popular desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of traditional in-person seminars, including instant communication between clients and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of many students. Available to individuals or classes of all sizes, Progent's live online instruction permits the instructor to run the seminar from an online office while the students can be dispersed throughout a campus or all over the the U.S. Live online instruction supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specialized topics or longer in duration and broader in coverage.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a team of IT consultants located in the Tampa area, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC planning experts. Progent can also assist you to design and carry out a migration to the Flexential data center by providing services such as designing solution configuration, recommending hardware, system configuration and testing, debugging, streamling remote management, and educating your IT support team.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
System Center Configuration Manager automates software provisioning at scale, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
Microsoft Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact key areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent's Microsoft-certified professionals average over a decade of background providing unified communications solutions for customers that range from small offices to large enterprises. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 desktops running Outlook and can help you integrate Microsoft Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist your organization to assess the value of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Even if your business has a small computer support group and a limited IT budget, your information network can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your vital network applications and hardware operating.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to help you to design, install, manage, optimize, and repair wireless deployments that utilize Cisco's Meraki access points. Progent can also assist you to plan and deploy hybrid environments that integrate on-premises and cloud-hosted services and that provide seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop devices.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent can help you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal in-house network administration and support staffs with affordable help from enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include fixed IT maintenance costs, smart automation of common management tasks, ongoing adoption of the latest information technology, graceful transition from legacy systems to modern solutions, improved alignment of computer technology with business goals, access to seasoned network experts, and freeing up management to focus on business issues rather than ever-changing information technology.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes policies, procedures and technologies to keep your IT computer system safe.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cisco Cisco Unified Communications Manager, originally branded CallManager, operates as the center of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises support to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that add optimum productivity. Progent can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
SQL Server 2014 includes major improvements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, deployment, management, troubleshooting, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.