Progent's Microsoft-certified consultants offer online or in-person expertise to help companies of all sizes to design, deploy, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for fixing particularly challenging problems, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent has two decades of background helping small and mid-size businesses to design, implement, optimize, administer, and troubleshoot computer networks that incorporate teleworkers.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked data into valuable understanding of your company and customers.
The cluster technology incorporated into the high-end versions of Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and maintenance of server clusters that offer greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped setup and installation, improved cluster management, new cluster architecture for maximum availability, better security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the advantages of failover clusters, plan and execute a deployment, train your IT staff to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a business continuity procedure.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to plan, integrate, operate and repair a backup and disaster recovery system built on Barracuda technology.
Barracuda's affordable CloudGen Firewall devices combine web filtering, safe remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent has the skill to be your go-to resource for network help, maintenance, education, and cybersecurity consulting.
Windows 8.1 is engineered to power devices from smartphones and slates to engineering workstations. A wealth of new and improved capabilities, including touch screen support and signature live tiles GUI, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Windows experts can help bring your organization up to speed with Windows 8.1 and show you how to derive significant business value from the operating system's many new and enhanced technologies.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed services. Unlike some independent consultants or small service firms who offer scant documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by each staff member to each client. The discipline of detailing and organizing support records results in more effective support and eliminates a slew of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Cisco's Small Business family of APs are Linux-powered devices designed as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises configuration and troubleshooting services to help you to design, implement, upgrade, tune, manage and debug Cisco Small Business wireless AP environments of any scale or topology.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing alternative that improves network availability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers supported within a safe and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's computer support professionals.
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your specific workplace layout, building structure, and expected network traffic.
Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Microsoft Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key facets of IT like ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.
important characteristics of Microsoft Dynamics GP software include a modular design that lets you buy just the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to process information from virtually any database or desktop application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to create specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that protect a small business against advanced threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources distributed over multiple physical sites and public and private clouds.
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, install, enhance, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent's Citrix consultants can assist you to design, implement, manage, and support a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain a remote datacenter that features high availability, enhanced security, and fast disaster recovery.
Microsoft Communications Server provides IM and presence in an extensible, world-class solution featuring advanced protection, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and improved operational efficiencies, enhanced worker output, and better intellectual property protection. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system
Progent can help you in all phases of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a repeatable workflow for recovering applications and services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM.
Progent's IT outsourcing packages provide economical computer consulting for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting IT support budgets to grow in a more moderate and controlled manner than is feasible by building up a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your vital business software powered by Microsoft Windows.
Progent's Microsoft-certified professionals provide computer support and IT consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting expertise for Exchange Server include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices.
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and data. SharePoint Server offers a common spot for your workers or customers to connect to, manage, distribute and interact with useful data, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can assist you to manage your current SharePoint environment or upgrade to the current release of SharePoint.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent's Microsoft engineers can provide cost-effective remote support and development services to help you to plan, deploy, administer, and maintain SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, workflows, and other tools to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier versions of SharePoint or move a mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Remote management cards offer IT managers full control over a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent is one of the most expert network consulting companies for integrating e-mail systems based on Exchange 2000. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent's consultants can provide remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified data security consultants can assist you design and verify a security strategy for your Skype for Business deployment that meets regulatory standards.
Progent is organized provide in-depth remote consulting for all technical areas associated with today's small company information networks and allows you to outsource an array of vital, as-needed services such as a temporary CIO to offer advanced planning and negotiating skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects like site moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, security specialists to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or repair business applications.
For large organizations, Progent can leverage internal IT groups by providing extensive experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a seamless local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class service for multiple location office environments powered by Enterprise Windows. Progent can provide field consultants and technicians to assist with a campus relocation or branch move, or a network designer to help with building or utilizing an Internet Data Center or co-location site.
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, streamline network administration, help with application development, and generate and validate a DR/BC plan.