Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a group of network consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness experts. Progent can also help you to plan and implement a migration to the Flexential facility by providing services like planning solution architecture, recommending hardware, system setup and testing, troubleshooting, streamling online network management, and educating your IT staff.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
SQL Server 2014 incorporates significant improvements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including planning, configuration, administration, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server 2006 and provides a centrally managed web gateway that delivers a one-server platform for an array of security functions including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that extends across your on-premises and cloud-based resources and guards all users anywhere with any endpoint device.
Progent offers fast remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can link to your network using advanced remote support tools to provide fast and affordable analysis and remediation of urgent network problems.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the foundation of Cisco's collaboration solution. CUCM and Unified Communications Manager Express provide a borderless IP-PBX by integrating with applications that include Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable online and onsite support to assist organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent's consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Even if your company has a minimal computer services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from an older release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.
If you want to revamp your production web site, create internal websites for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's consultants can also show you how to build and manage a secure, robust server and communications network, including off-site and wireless connectivity, to run your web tools.
For smaller companies, network security and regulatory compliance is excessively complex to stay ahead of yet too dangerous to overlook. The world's biggest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent makes it economical for smaller companies to implement critical IT security projects successfully by offering the advantage of billable time to the nearest minute with no minimum billing for online support. You have access to a world-class information consultant to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of any size to design, deploy, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn problems, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Microsoft-certified Windows 11 experts offer an array of services for Windows 11 including cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning, and Help Desk services.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management, team, develop an enterprise-wide security strategy, automate network administration, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's veteran group of network consultants and application specialists have extensive experience providing online and on-premises support for organizations of any size who need to incorporate Android phones and tablets into their IT networks so that mobile clients can work together from anywhere. Progent has the breadth of know-how to solve technical issues that span multiple vendors and that represent a combination of legacy and up-to-date technology. Progent offers budget-friendly remote expertise to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major IT projects on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones to maximize their business value.
Double-Take Software Availability Technical Support Services
For large businesses, Progent can leverage in-house network support groups by providing extensive experience in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent nearby extension of corporate IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multi-site network environments based on Enterprise Windows. Progent can provide field engineers and specialists to assist with a site relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like alarms and robotics.
Progent applies no initialization fee and requires no monthly commitment for services provided during normal business hours. Progent's one-minute granularity avoids large bills for fast fixes so you will not be tempted to allow minor problems to fester.
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting utilities as well as outgoing email filtering to help you fix your email system and specify and enforce corporate email policy.
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer equipment that runs critical applications. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation program such as selecting and moving to a colocation facility, designing network architecture, defining required equipment, on-site and remote maintenance, setting up remote system management, and training your IT personnel.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent's Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from occasional guidance to solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's Citrix-certified experts can assist you to evaluate the strategic value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and operations and streamlining administrative processes.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server that are best aligned to your business needs.
Progent's Technical Response Center (TRC) offers national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and online direct computer access to isolate and repair technical problems quickly and affordably. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to qualified specialists as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
Progent can assist you to design and implement an efficient transition from a Solaris-powered IT environment to a network based on Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your data and minimize productivity disruption by developing an efficient transition strategy that preserves your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, migration planning and validation, MS Exchange migration expertise, information and application porting, and server and storage system transition and consolidation.
Cisco's security and remote access solutions for small to medium sized companies offer a full array of manageable protection products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your business objectives.
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact vital areas such as manageability, availability, security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network administration, help with creating applications, and generate and test a DR/BC plan.
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains family, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you are able to license only the capability you currently require, with the ability to expand clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can help you install, customize and administer Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that require critical updates, or isolating performance issues.
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help your business with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and supporting a network environment that is available, safe, fast and able to achieve your organization's objectives.
Progent can assist you to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network management while achieving world-class reliability and an unprecedented degree of vendor flexibility.
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
If you are a network engineer with system support expertise, joining Progent and assisting our clients will expand your skills through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and computer help to small companies will give you the opportunity to consult closely with business leaders and add tangibly to the growth of exciting organizations. In addition, Our virtual office network provides state-of-the-art technology for remote support and wireless access to allow you to come up with speedy fixes when you take on business-critical problems.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide online or onsite support and can provide occasional guidance to help you through challenging issues or deliver comprehensive project management services to help you complete your SCDPM 2016 deployment on time and on budget.
Progent can provide affordable remote support from IT engineers skilled in a broad array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to install, upgrade, or maintain backup solutions for a variety of topologies including local, remote, cloud, or hybrid.
DoubleTake Carbonite Backup and Restore Network Engineer
For assistance writing, improving, or troubleshooting applications for Windows, Linux, or for the Web, Progent's team of program developers, database designers, and project managers can help make sure you get the project completed on time and within budget. Progent's seasoned software developers can provide affordable and expert online help for jobs as simple as creating Vidual Basic macros for Office Excel or as large as developing mission-critical RDBMS applications built on SQL Server or Oracle.
If you want to update your corporate web site, build internal webs for applications such as HR or worker training, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web solutions.
Progent can help your IT team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that combine on-premises resources as well as one or more public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.