Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management staff and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent is among the most qualified network consulting companies for integrating email systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to help organizations of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their location or device.
Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi LAN adapted to your facilities, providing you a WLAN that has the reception, speed, density, security, and hand-off ability your business requires.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless information management solution.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with real-world expertise and broad knowledge in designing and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions powered by the SBS suite of servers and programs.
Microsoft Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates data and processes across your company, interfaces easily with other applications, and connects employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, reducing the complexity of creating, deploying, managing, and using company data and database programs on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of any size to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help set up testing environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices.
Cisco's security and offsite access products for small businesses represent a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your company goals.
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. You can take advantage of Progent's private cloud to eliminate large capital costs for the acquisition, upkeep, and management of network equipment and facilities while achieving the highest levels of system availability and security.
Progent's Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Les Kent has a 35-year history of successful network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a network architect, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and global corporations.
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, after users complained about them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network problems before they grow to be critical enough to impact network uptime. Because of MOM, Progent can deal with incipient problems before clients are aware that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, safety and performance.
Progent's Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent provides nationwide remote help and consulting services for businesses who run Apple Mac networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide Mac users a range of IT services including desktop support, migration to the most recent version of OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud services. Online technical support offers maximum return for your information technology dollar by preserving client productivity and shortening the time billed for computer analysis and repair. Advanced remote support tools and experienced technicians and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and online access. Progent can make available Cisco CCIE network experts and CISM premier security specialists to assist you with the most difficult system problems.
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours phone support and remote direct computer connection to troubleshoot and resolve network problems quickly and affordably.
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management solution built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP line, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the functions you currently require, with the ability to expand clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software support experts can help you install, customize and manage Dynamics GP 2010 and also earlier versions of Dynamics GP.
Progent offers network services for mid-size businesses who have 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and service access practices of major third-party support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT system whose complexity and capability are frequently similar to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and 24x7 server monitoring, significantly lowers the IT maintenance expenses of an SMB while providing the mid-size company with big-company support from certified, IT consultants with background in a wide range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support needed for a mid-size office without budgeting enterprise prices, call Progent.
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are correctly configured and effective.
Progent's Sun Solaris platform consulting experts offer small companies and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent offers your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a team of network experts based in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also assist your business to design and execute a move to the Flexential data center with services like planning solution architecture, specifying hardware components, system configuration and validation, troubleshooting, setting up remote management, and training your network staff.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your specific business needs. Progent's Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting services for safe, company-wide resource sharing as well as integration with Customer Relationship Management products.
DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize companies a range of cost-effective solutions for backing up and recovering vital applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of availability and disaster recovery readiness at an affordable price.
Progent's high availability network consultants offer non-stop computing consulting, disaster recovery services, network load balancing, high-availability interoffice connectivity, 24x7 Internet connection design, fault-tolerant data center services, and other 24x7 networking consulting to help your organization configure a non-stop environment for line-of-business applications. Progent has the knowledge and experience to design economical, 24x7 systems by utilizing the expanding suite of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
SQL Server 2016 offers significant improvements in performance, scale, data security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and administer a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training classes tailored to meet your specific requirements. Progent's experts also can help you build and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Progent provides several essential kinds of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your customers convenient access to a dependable support group with extensive experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to company productivity. Progent's goal is to fix rather than simply report problems.
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration plans, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to use new management utilities, and deliver ongoing consulting and support via budget-friendly alternatives such as Help Desk Call Center service and remote technical assistance.
Hyper-V 2016 incorporates key technologies first designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.
Windows Server 2008 represents a major step forward in making IT systems more protected and available, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering services.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain small in-house IT administration and support teams with low-cost access to world-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include predictable network maintenance costs, automation of routine management processes, continual absorption of the latest technology, smooth migration from older systems to current solutions, close alignment of computer technology with business objectives, access to seasoned IT consultants, and freeing up management to focus on business instead of fast-evolving computer technology.
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent practices information transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces little competition. Small businesses who work with familiar independent consultants or who employ internal support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, secure, and efficient.
Progent's support services for software/firmware update management offer organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like switches and wireless APs, and IoT devices like alarms and health monitors.
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and standards to manage PDAs and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
Integration Support DoubleTake Carbonite Replication Manager
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to help you to plan, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services such as planning, deployment, administration, remediation, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent can provide affordable remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based management and world-class protection for all your email traffic. The powerful structure of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
For more than 20 years, Progent's consultants have provided affordable IT design, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by offering constantly updated spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and analysis tools plus outbound email testing to help you fix your email environment and define and enforce company security policy.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.