Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are offered at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's Cisco-Certified technology consultants provide professional PIX Firewall consulting services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Windows 8.1 is designed to power computers from smartphones and tablets to power-user desktops. A wealth of innovative features, such as its touchscreen interface and iconic tile user interface, offer a wide range of benefits for organizations who know how to exploit them. Progent's Windows experts can help get your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant business value from the product's various new and enhanced technologies.
Progent can assist companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
System Center Configuration Manager automates software provisioning at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
If you are a network consultant with technical support experience, teaming with Progent and assisting Progent's customers will expand your abilities via collaboration with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing IT consulting and technical help to small businesses will give you the opportunity to consult in depth with decision makers and add tangibly to the growth of dynamic organizations. Also, Our virtual office environment provides the most advanced tools for off-site support and wireless access to help you to come up with fast solutions when you troubleshoot business-critical issues.
Progent's certified Office Word and Microsoft 365 Word experts can provide a broad range of affordable online support services to assist your organization to maintain your existing Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and resolving compatibility problems between different versions of Word, interfacing Office Word with different Office applications like Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and remote training customized for individuals or groups.
For enterprises with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system specialists can provide a range of network support services including project management, Sarbanes Oxley compliance, site moves, corporate security, system design, on-site or remote emergency support, and technical support for colocation hosting environments. A Progent IT consultant can help you plan a multi-site information system that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help large enterprises plan, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test systems and migration plans, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to run new management tools, and provide continuing consulting and troubleshooting via affordable options including Help Desk Call Center support and remote technical assistance.
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your information system.
Progent's consultants can assist your company to assess the benefits of Lync Server 2010 for your business and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the collaborative capabilities of MS Office programs, and provide online seminars and continuing support for Microsoft Lync and other Microsoft products.
Cisco's security and remote connectivity solutions for small to medium sized companies offer a full range of manageable security hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution following best practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Progent is convinced that a carefully designed and implemented information system is a crucial factor for enabling a firm's success, and we apply this belief in our corporate network infrastructure. Progent has built a zero-downtime virtual office infrastructure that enables our in-house consultants and certified contractors to deliver rapid and efficient service, cooperate easily on challenging projects, and gain from professional and private growth by being part of an exciting company culture of personal drive and independence.
Progent's National Support Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and remote direct network access to troubleshoot and repair network problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest problems to qualified specialists as required.
Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's Meraki wireless AP consultants provide remote and onsite support services to help organizations of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their location or device.
Progent has 20 years of background helping small and mid-size organizations to plan, deploy, optimize, administer, and troubleshoot information networks that support a remote workforce.
Progent provides customized remote training for popular desktop apps and operating systems including Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the advantages of traditional physical classroom instruction, such as instant communication between students and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the schedules of many trainees. Offered to individuals or classes of all sizes, Progent's live online instruction permits the instructor to run the seminar from an online facility while the students can be spread throughout a campus or all over the the U.S. Virtual training utilizes proven learning mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific subjects or longer in duration and wider in scope.
Progent's compensation model is built on revenue sharing, so just like working as a freelance consultant, your earnings are entirely driven by your generated revenue. Some of our support staff focus on quality of life and elect to work at an easy pace, using our self-determined calendar to pursue personal pursuits like hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with family and acquaintances. Other consultants take advantage of the chance to earn big bucks through lots of work and long hours. Progent fully encourages either side of the spectrum plus any point in between.
Progent's Microsoft-certified Intune consultants can help your organization to assess the business value of adopting Microsoft Intune for managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to configure policies, set up pilot systems to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune deployment.
Progent is one of the most expert information technology consulting companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent can provide cost-effective remote and on-premises support to assist businesses to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security.
If your business computer system combines Linux technology platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your operating systems to coexist for easy administration, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's Linux and Microsoft Windows coexistence assistance offerings include network infrastructure integration and service, support for Windows services for UNIX, online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent can supply small businesses with an information management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible technology to improve business operations so they align better with your corporate objectives. Your company can develop and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also assist you to plan and execute a move to the Flexential data center by providing services like planning solution architecture, recommending hardware, system setup and validation, debugging, setting up remote management, and educating your network staff.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, allows secure end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist you with any facet of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Microsoft Windows SUS allows information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can fully and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Information Technology Consulting CISSP Pennsylvania - Philadelphia, PA, Pittsburgh, PA, Allentown, PA, Erie, PA Security Auditing
Cisco has developed a full product line of routers including appliances designed to provide the security, performance, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
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Progent offers cost-effective remote access to an Oracle MySQL administrator or software developer and can assist businesses of all sizes to configure and support MySQL within a robust network environment that offers advanced speed, scalability, and protection. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to assist small companies to plan, configure, administer, and repair SQL 2008 systems so that they get the optimum business benefit from Microsoft's state-of-the-art database management platform. Also, Progent offers expertise for system infrastructure, enterprise-wide protection, and software programming to increase the business advantage of your information network.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent can assist your organization to utilize Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage consolidation, security and compliance, manageability, uptime, and recoverability.
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Windows systems with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.
Progent's team of Microsoft and Cisco Premier experts average more than a decade of hands-on industry experience, at the forefront of IT service, performing a broad range of IT tasks for an extensive mix of clients. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This means that you get not just world-class technical help, but also a support engineer with proven methods for applying computer knowledge to resolve real-world network problems rapidly.
Progent's certified wireless experts can help businesses of any size to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, range, capacity, scale, security compliance and manageability required for transparent access between wireless and wired networks. Progent can provide affordable online and onsite consulting services for both legacy and current 802.11ac Aironet access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor Aironet APs.
Progent believes that a carefully designed and executed network is a vital factor for enabling a firm's growth, and Progent follows this credo in our own network environment. Progent has created a non-stop virtual office network that allows our in-house consultants and authorized contractors to offer fast and effective support, cooperate easily on challenging jobs, and gain from professional and private growth from acting as part of an exciting business ethos of self motivation and freedom.
Progent can help businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progent provides nationwide remote technical support and consulting services for businesses that operate networks powered by variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Online IT help provides optimum return for your IT budget by protecting user productivity and shortening the hours charged for computer repair services. Sophisticated remote access tools and skilled technicians and engineers allow Progent to handle most IT problems without wasting time and expense by going to your site. In most of situations your network issues can be remediated over the phone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the most difficult network problems.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or small service organizations who provide minimal documentation or details of services done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by every staff member to each client. The practice of detailing and archiving service activity results in more effective support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who won't let go of vital service information.
Progent can provide the expertise of RIM BlackBerry-premier experts who can assist small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry technology productively into their information system.
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management support to help you design and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that IT security managers are expected to master. It gives business management the confidence that consultants who have earned their CISM certification have the background and knowledge to deliver effective security management and consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's expanding family of client productivity applications and cloud services available on a subscription basis. Microsoft 365 applications and cloud services are offered in a variety of subscription plans intended for customers from individuals and households to global enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive intranet solution.
Nexus series switches are intended to deliver the throughput, scale, resilience, virtualization support, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting expertise to help you to design an efficient network topology, set up pilot environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, run security vulnerability assessments, set up proactive monitoring and alert systems, consolidate resources through virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities available for Nexus switches. Progent can also assist your business to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
If you are an information technology consultant with system support expertise, teaming with Progent and helping Progent's customers will expand your abilities through interaction with our staff of mutually supportive, world-class consultants. Progent's commitment to offering IT expertise and technical help to small businesses will give you the chance to consult closely with decision makers and contribute tangibly to the growth of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art tools for remote support and wireless access to help you to deliver speedy fixes when you take on mission-critical problems.
Even if your company has a minimal computer support staff and a modest IT budget, your information system can still feature the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware operating.
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are mobile within office, warehouse, health-care or other venues where management wants user endpoints that offer more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless IP phones usually demands that you set up and fine tune many components of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified experts offer online and onsite support to help your organization create and manage a Cisco wireless IP phone deployment by providing services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
If your organization does not need immediate remote help but expects to require technical services with your information system in the near future, you can save time and money and ensure that the appropriate expertise will be available when you require it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
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Progent can help you to evaluate the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid solutions that seamlessly combine on-premises and cloud-based products and services.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
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Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and affordably.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Progent provided a wireless integration solution that allowed a school to improve efficiency and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's certified professionals can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for smooth operation with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize system uptime, and deliver continuing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your workers or customers to connect to, organize, distribute and interact with useful data, documents, and software and to communicate with other people. It allows faster and better decisions, more efficient access across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible within and without an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've developed in a manner that makes data easy to locate, retrieve and re-use.
Progent offers access to the cost-effective services of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution aligns with your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Progent's Microsoft-certified database application consultants offer businesses of any size online DBA and programming services for popular database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, application design and coding, administration support, replication strategies, capacity planning, performance optimization, migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Progent provides Windows 2003 Cluster Server expertise to help your company implement zero-downtime server clusters designed to deliver 100% operation. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too plan non-stop clustered server solutions based on Windows Clustered Server 2003, Progent's Certified Windows engineers make sure that your non-stop server clusters are set up to optimize the business value of your computer system.
Progent's support services for software/firmware update management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.