Progent's consultants can assist you to assess the value of Microsoft Lync Server for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and smartphone users. Progent can in addition help you to carry out a smooth migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing functions of MS Office programs, and provide webinar training and continuing support for Microsoft Lync and other Microsoft platforms.
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Progentís Microsoft certified consultants offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications rapidly and reliably to specified workers, lower product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the strategic value of your IT network; configure XenDesktop technology with your servers, user devices, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution effectively.
Cisco's security and remote connectivity technology for small to medium sized businesses represent a complete array of easy-to-administer security hardware and software to help you protect your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your business goals.
Progentís Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented design you can purchase only the functions you currently require, with the option to expand users and increase functionality in the future. Progentís Microsoft Dynamics GP consulting engineers can help you deploy, customize and manage the current version of Dynamics GP or upgrade efficiently from an older edition.
For medium-size companies who need network support, Progent can deliver an array of options including on-site service, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers professional on-premises support for solving technical issues rapidly and affordably.
For small and midsize organizations, network security and information assurance and compliance is too complicated to stay ahead of but too dangerous to ignore. The largest largest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It looks like there's no place to hide. Progent makes it affordable for smaller companies to implement critical security projects effectively by providing the benefit of billed time to the nearest minute without any minimum charge for online support. This means you have access to a world-class computer expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including security assessments, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
For mid-size companies looking for IT consulting services, Progent offers an array of alternatives including local service, remote support, off-site Call Center, 24x7 support with automatic network monitoring, temporary staffing, business relocation services, application programming, and professional consultation. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers professional on-premises support for solving network issues quickly and affordably.
Remote server management cards give IT managers complete control over a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient remote technical help. Progent has experience with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Medium-size businesses can enjoy all the benefits of System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's affordably priced IT support programs, mid-size businesses can select a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and remote service. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business networks world-class availability, protection and productivity.
Progentís team of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the front lines of IT service, performing a broad range of IT projects for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices that are incorporated into shared leading practices standards that Progent instills in its support staff. This guarantees that you get not just expert IT help, but also a consultant with proven methods for applying computer knowledge to resolve real-world IT problems rapidly.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit programs that you want to keep plus the latest 64-bit versions of software you plan to install.
Progentís experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security gaps.
For mid-size businesses looking for network support, Progent offers a variety of alternatives such as on-site help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staffing, site relocation services, application programming, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides professional in-person help for fixing technical issues quickly and affordably.
Progent's remote connectivity and wireless synchronization specialists can help you to plan and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your information network, allowing your business to improve the efficiency of your off-site workers.
Progent can provide comprehensive online support for all major technical areas common to small company IT systems and allows you to outsource a variety of strategic, on-demand services including a part-time CIO to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical initiatives such as office moves orOS migrations, connectivity consultants for building and maintaining fast and robust infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or repair business application programs.
Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking model that combines both local and cloud-hosted resources. Progent's consultants offer budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent offers comprehensive project management support so you can design and carry out an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and customized training.
Progent's Symantec experts can help you support legacy Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also help you design and implement a comprehensive security plan that can include firewall and VPN appliances and utilities, outsourced security and virus protection services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for on-going network support, administration, training, and security expertise.
MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring advanced protection, seamless compatibility with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated operational efficiencies, increased individual productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Successful deployments of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the benefits of Office Communications Server throughout your whole organization.
Altaro VM Backup offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems.
Progent can help you plan, deploy, manage, monitor, and repair a viable Wi-Fi network infrastructure, recommend sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security strategy that is well integrated with the security plan for your entire business network.
Progent's Linux support services offer small and mid-size companies and software developers assistance with managing and supporting Linux systems that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise provides you with a convenient single source to help you create and manage a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Progentís IT outsourcing packages provide affordable computer support for small organizations. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing network service expenses to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and standards to manage handheld computers and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates standards, procedures and IT products to keep your IT computer system protected.
Progentís Microsoft-certified consultants offer small and midsize companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant information, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the data theyíve created in a way that makes data easy to find, download and re-use.
Progent offers economical remote support for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored online classes for Access application programming and database administration.
Progent is among the most qualified information technology consulting firms for creating email and messaging solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet resources while supporting increased efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so your company achieves a smart and economical combination of protection, productivity, and speed.
Progent's Microsoft-certified Windows 2003 Server consultants offer network support and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance offerings include system design, deployment, project management, in-person and remote network support and repair, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, monitoring, and security engineering expertise.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite integration and troubleshooting support to assist your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.
Progent offers cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services such as system design, configuration, management, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Secure Application Publishing with ISA Server 2006 provides greater control over intranet resources while supporting increased efficiency by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and support ISA Server on your network so that your business benefits from a smart and affordable balance of security, convenience, and speed.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent is now able to fix network problems before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and performance.
If your business network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Office and Office 365 experts can assist companies to integrate Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that provides fast return on investment and promotes better business outcomes. Progent can assist you to interface Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between various releases of Office and can provide customized online instruction to individual users or groups.
Progent's Microsoft Premier professionals can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange rollouts or updates and can supply onsite technicians to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's consultants.
Progent offers affordable remote support for all releases of Office Access including desktop and browser-based versions and offers advanced help for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar classes for Office Access application development and database management.
Progent provides a variety of network service bundles for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager, a state-of-the-art server and system management product that tracks the reliability, performance, and security of your network and isolates potential troubles before they can disrupt your network. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, provide high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises configuration and troubleshooting support to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless APs to work with your specific workplace design, construction, and expected network traffic.