Greater Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Chicago Metro Area.
Progent locations in the Greater Chicago Metro Area
||500 North Michigan Avenue
Chicago, Illinois 60611
|Sales Phone: 312-800-0223
Link: Chicago Network Support Services
|Downers Grove, IL
||650 Warrenville Rd
Lisle, Illinois 60532
|Sales Phone: 331-251-1422
Link: Downers Grove, IL Network Support Services
||1900 E Golf Rd
Schaumburg, Illinois 60173
|Sales Phone: 847-944-8599
Link: Schaumburg, IL Network Support Services
||1363 Shermer Road
Northbrook, Illinois 60062
|Sales Phone: 224-534-2088
Link: Skokie, IL Network Support Services
Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular solutions for achieving mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent can provide Downers Grove, Illinois companies the expertise of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the complexity of small company networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their information network.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.
Integration Help for BlackBerry BES Server
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that are encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of critical management jobs that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone software remotely
- Control user configurations with BES Server's vast library of IT policies
Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Configure and support BES Server's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and report on the health of your BlackBerry solution
Expert RIM BlackBerry Consulting Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert assistance to businesses in the Downers Grove area or throughout the state of Illinois. Progent's seasoned online technical support team has helped IT organizations resolve computer problems and cut IT service costs in each state in the country and established a large base of loyal clients. (See Progent's customer testimonials.)
Progent can provide online help for a wide array of technologies associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, editing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad range of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.