Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Downers Grove, Illinois companies the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently turn to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered quickly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
City | Address | Phone | Link |
Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a single platform for handling critical jobs such as device deployment, upgrades, and retirement and also offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports remote synchronization.
BES Server offers a variety of data protection capabilities starting with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also allows great versatility in adjusting degrees of security to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can help you to select advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security settings include:
BlackBerry BES Server also offers versatility in selecting mechanisms to prevent users from loading or executing unsecure or prohibited software. Progent can help you to choose protective techniques such as:
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online help for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support expenses low and, by solving problems promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs analysis, solution architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software editions, processors and storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about professional expertise for BlackBerry mobile wireless integration, call