Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Downers Grove, Illinois companies the services of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

Consulting and Technical Expertise for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to provide maximum security. BES Server also simplifies a broad selection of crucial administrative jobs that span from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user configurations with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's fault-tolerant infrastructure based on VMware
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your system

Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For companies in Downers Grove, Illinois who need fast and affordable access to a qualified BlackBerry consultant, Progent offers effective online assistance from a veteran support team who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel costs and lets engineers fix problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert support in fields such as resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and physical components meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
To contact Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • Microsoft Denali Network Consultants SQL Server 2012 Remote Technical Support
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  • Microsoft Exchange Network Companies Downers Grove-Elmhurst, Illinois Exchange 2010 Server Small Business IT Outsourcing Downers Grove
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  • Aironet Wireless Access Point Remote Support
    IT Consulting Aironet 3700 Access Point

    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises integration and debugging services to help you to plan, configure, update, optimize, administer and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific office design, construction, and expected network traffic.

  • Microsoft ISA Server Specialists ISA 2004 Enterprise Edition Server Professional
  • Microsoft Instant Messaging Consultants Office Communications Server Release 2 Configuration
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  • Microsoft Teams and Azure Active Directory Consultancy 24-7 Microsoft Teams with Office 365 Consulting

  • Colbolt Linux Network Consultant
    Redhat Linux Network Consultants

    If your company is developing Linux-based software in an environment that has Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of strategic know-how without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by providing remote and in-person support when your business needs it, Progent offers an economical solution for maintaining an information network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include full-service it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.

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  • Mac Online Professional
    macOS Configuration Services

    Progent offers national online help and consulting services for companies that run Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts can provide macOS and Mac OS X users a variety of IT services including desktop support, migration to the current version of OS X from other earlier editions of Apple macOS and OS X, plus help with Apple macOS and OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Online technical support provides optimum return for your IT dollar by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated online access tools and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most challenging network problems.

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  • Network Consultant Microsoft SMS Server 24-Hour SMS Server 2003 Migration Specialists
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  • 24/7/365 Comprehensive Event Management Technology Consulting
    24-7 Operations Manager Remote Support

    Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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    Network Consultants Android backup

    Progent's veteran team of IT consultants and subject matter specialists have years of experience delivering online and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent offers the breadth of skills to resolve network issues that span numerous manufacturers and that entail a combination of legacy and current technology. Progent provides cost-effective online consulting to help you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

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    Smartphone patch management Specialist

    Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, such as scanners, network appliances like routers and Wi-Fi access points, and IoT devices like alarms and robotics.

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  • Oracle Database Resource Manage Consultant FRx Technical Support Services
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    Top Quality ransomware virus recovery Engineers

    Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.

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  • Professional Microsoft Exchange 2010 Upgrade Microsoft Exchange Server 2010 Migration Professionals

  • Computer Consultants SMS Server 2003 Upgrade
    SMS Server Upgrade Network Consultants

    Progentís Microsoft-certified consultants offer small and medium size businesses world-class consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and deployment management. Configuration Manager is Microsoft's new name for the update management platform formerly known as Systems Management Server. Configuration Manager provides a range of enhancements to Systems Management Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified engineers can show you how to use SMS or System Center Configuration Manager economically for automated operating system and application deployment, security patch administration, software tracking, and software license compliance. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager.

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  • Remote Consulting Microsoft Exchange Support Services Exchange 2007 Edge Server

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    Progent offers fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide support for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

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  • Colocation Help and Support
    Cisco and Microsoft Certified Network Architecture Solution Provider

    For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco system specialists can provide a range of network support services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises plan, integrate and support major rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you configure Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.

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  • SMS 2003 Upgrade Remote Troubleshooting SMS 2003 Upgrade Professional
  • SQL Server 2014 Migration Online Consulting Computer Consultants SQL Server 2014 Security

  • Systems Management Server Technical Consultant
    Microsoft Certified Partner Troubleshooting SMS 2003 Upgrade

    Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, processes and technologies to keep your IT computer system protected.

  • SQL Server 2016 and Power BI Computer Consulting SQL Server 2016 Development Integration Support
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    Power BI Report Server Outsourced Programming

    Progent's Power BI experts can assist your business to plan, deploy, manage, update or troubleshoot your Power BI solution. Progent's database experts can help you to organize your source data for Power BI reports and dashboards. Progent can show you how to implement and manage a local, cloud, or hybrid architecture to run Power BI.

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    Checkpoint Consulting Services

    Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security vendors such as Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security plan and choose appropriate products from multiple suppliers to support your security objectives while staying within your spending restraints.

  • SonicWall TZ300 Firewall Cybersecurity Contractors Remote SonicWall NSA 5650 Firewall Network Security Evaluation
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  • Support and Integration Cisco Content Services Switch - Cisco CSS Online Help Non-stop Load Balancing
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  • Top Quality SharePoint Portal Server 2007 Specialists Support Outsourcing SharePoint Server 2007
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  • Microsoft T-SQL Developer Firms
    Microsoft Expert MS SQL Server Programmer

    SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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  • Windows Server 2012R2 Cloud Professionals
    Windows Server 2012 R2 Clustering Specialist

    Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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  • Windows 2003 Server Outsourcing Windows 2003 Server Onsite Technical Support
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  • Linux Remote Technology Professional
    Solaris Online Troubleshoot

    Progent provides nationwide urgent technical support and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX/Linux and Microsoft technology. Remote technical support offers optimum leverage for your IT dollar by preserving user efficiency and limiting the time billed for network analysis and repair. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In most of situations your IT issues can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to assist with the most difficult system issues.

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  • Project Methodology Computer Network Consultant
    Manager Developing Phase: Pilots

    When performing IT projects for corporate clients, Progent follows a phased methodology based on defined milestones in order to achieve budgetary, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are recorded to provide a detailed description of technical services delivered and to assist in downstream network maintenance.

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