Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. Progent can provide Downers Grove, Illinois companies the expertise of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or transition efficiently to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an affordable alternative for integrating BlackBerry products productively into their IT system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling key tasks like smartphone deployment, upgrades, and deactivation and providing a solid infrastructure for data protection and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry Enterprise Server offers a wealth of data protection options starting with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to meet the specific requirements of your company's network. Progent's BlackBerry certified engineers can help you to choose advanced security features and activate them remotely. Examples of these over-the-air configurable security settings are:
- Disable a BlackBerry device
- Wipe information from a lost or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry BES Server also offers versatility in selecting how to prevent BlackBerry users from loading or executing unsafe or prohibited applications. Progent can assist you to choose blocking processes like:
- List exactly which programs are permitted on the device
- Prevent external programs from using non-volatile storage on the smartphone
- Select what resources external programs can use on the BlackBerry smartphone
- Limit the kinds of access third-party applications running on the BlackBerry smartphone can initialize
- Block all third-party software from being installed or executed on the BlackBerry smartphone
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Downers Grove, Illinois who need quick and economical help from an authorized RIM BlackBerry support professional, Progent provides effective online help from a seasoned support staff who have delivered IT solutions to companies in every state in the country. (See Progent's customer testimonials.)
Remote consulting services avoids travel expense and allows consultants to fix technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote help for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses low and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements analysis, system design, installation strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.