Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Downers Grove, Illinois businesses the expertise of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like calendars, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled applications via Microsoft Live Communications Server and Lync Server integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can show you how to design, configure, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide expert technical help to companies in the Downers Grove area or throughout Illinois. Progent's experienced remote technical support team has helped businesses resolve computer problems and cut IT service expenses in every state in the country and built a substantial following of loyal clients. (See Progent's customer testimonials.)

Progent offers online help for a broad array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote help for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs low and, by resolving problems quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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    E-Mail Guard is Progent's economical spam filtering and anti-virus service that offers small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other forms of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed spam filtering and antivirus services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware type, or geographic location.

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  • Microsoft Office SharePoint Server 2013 Support and Help Office SharePoint Server 2010 Remote Consulting
  • Microsoft SBS 2008 Consult Windows Essential Business Server Network Consulting
  • Microsoft SCCM 2007 Device Management Online Technical Support SCCM 2007 Application Deployment Network Consultant
  • Microsoft Specialists Lync Server 2013 Back End Server IT Consultants Microsoft Lync Server Instant Messaging
  • Microsoft Windows 7 Migration Remote Troubleshooting Windows 7 Backup and Restore Technical Consultant
  • Microsoft Windows Server 2008 R2 Engineers Windows Server 2008 Security Onsite Technical Support
  • Downers Grove IL BlackBerry Software Small Business Outsourcing IT
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  • Tech Support For Small Business Deploying Phase: Implementation
    Planning Phase: Design and Architecture Proposals Computer Consulting

    When performing IT tasks for corporate customers, Progent follows a phased methodology driven by specified milestones in order to achieve budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All phases are documented to make available a comprehensive summary of IT services delivered and to help in ongoing network maintenance.

  • Offsite Employees Security On-site Support Remote Employees Security Help and Support
  • On-site Technical Support Cisco VoIP Phones and IM Outsourcing 8800-EX Wireless IP Phone
  • On-site Technical Support Live Communications Server Live Communications Server Help and Support

  • Cisco ASA Firewall AVC Configuration Support and Help
    Cisco ASA and VMware Network Engineer

    The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Online Support Microsoft System Center 2016 Top System Center 2016 Disaster Recovery Online Technical Support
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  • Skype for Business and Cisco Unified Communications Consultants
    Skype for Business Persistent Chat Consultant

    Progent's consultants offer online and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory requirements.

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  • Private Cloud Hosting for Virtual Data Centers Consult ProSight Private Cloud Hosting Services Consultant Services
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  • ProSight Email Denial of Service Protection Consultant Cloud Protection for Email Professionals
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  • ProSight Reporting Network Infrastructure Management Support and Setup ProSight Reporting Remote Network Infrastructure Management Remote Support
  • ProSight Server and Desktop RMM Onsite Technical Support Best Server Monitoring Engineer
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  • SCCM 2012 Asset Inventory Support SCCM 2012 Application Deployment Computer Consulting
  • SMS Server 2003 Upgrade Specialists Microsoft SMS Remote Troubleshooting
  • SQL Server 2019 Security Consulting Group Network Consulting Experts Microsoft SQL 2008 Downers Grove-Elmhurst, Illinois, United States
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  • Microsoft Comprehensive Event Management Technical Consultant
    24-7 Monitoring and Reporting Professional

    Remote continuous monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent can provide a variety RMM options available as economical service packages created to help you to detect and fix a an array of IT network issues before they can disrupt your business.

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  • Small Business 100 Access Point Specialist Cisco Certified Experts Engineer Small Business WAP321
  • Small Business Network Consultants Cisco Certified CCIE Top Cisco Switch Security Consulting Company
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  • VoIP phones patch management Services
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    Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as switches and wireless APs, and IoT devices such as alarms and robotics.

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  • Support Services Remote Endpoint Monitoring for Ransomware
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    ProSight Active Security Monitoring incorporates next generation behavior machine learning technology by SentinelOne to defend endpoints and servers and VMs against recognized and novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

  • System Center 2016 Security Computer Consultant Online Support System Center 2016 Hybrid Cloud Integration
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  • Services CISSP Certified Information Security Officer
    CISSP Certified Cybersecurity Specialists

    Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can create cost-effective security solutions that protect a small business against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile clients accessing IT resources spread over a mix of physical datacenters and public and private clouds.

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  • Top Quality MS CRM Integration Microsoft CRM Professional
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  • Antivirus Technical Support
    Consultants Antispam

    Email Guard by Postini offers constantly updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and antivirus service offering. Progent's certified email protection consultants can help you create an email security strategy that includes spam filtering and anti-virus technologies and policies.

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  • Wi-Fi IP phone integration Technology Consulting Services wireless VoIP phone integration Support Outsourcing
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  • Windows Server 2016 Load Balancing Remote Troubleshooting Windows Server 2016 Multi-domain clusters Online Technical Support

  • Information Transfer Professional
    Expert Training Technology Consulting

    Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Small businesses who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.

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  • Hybrid Microsoft 365 integration Integration
    Exchange Online Archiving Integration Support

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.

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  • desktop and application virtualization Consultant Services virtual desktop delivery Consultant
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  • System Center Operations Manager Support and Integration
    24-7 Operations Manager Help and Support

    Progent offers a selection of network service packages for small companies. These IT outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and IT management product that monitors the reliability, throughput, and security of your network and isolates incipient problems before they can disrupt your system. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

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