Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere access to messaging, calendars, web applications, and other vital business information. Progent can provide Downers Grove, Illinois businesses the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition efficiently to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, provides small businesses an economical alternative for incorporating BlackBerry products productively into their business information network.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


BlackBerry BES Server Consulting and Technical Help
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for applications such a schedules, address books, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Exchange, users carrying BlackBerry handsets can have push-based access to Exchange messages as well as to IM-enabled applications via Microsoft Office Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can help you design, implement, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Professional BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt assistance to companies in the Downers Grove area or anywhere in Illinois. Progent's experienced online technical support team has helped IT organizations solve network problems and reduce IT service expenses in each state in the U.S. and established a large following of loyal customers. (See Progent's customer testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry products such as wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and equipment meet your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software versions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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