Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Downers Grove, Illinois businesses the expertise of BlackBerry-certified consultants who can help businesses to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
BlackBerry BES Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs like calendars, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled applications via Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to design, configure, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide expert technical help to companies in the Downers Grove area or throughout Illinois. Progent's experienced remote technical support team has helped businesses resolve computer problems and cut IT service expenses in every state in the country and built a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a broad array of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote help for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs low and, by resolving problems quickly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.
Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.