Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful solutions for achieving mobile connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Downers Grove, Illinois businesses the services of BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently turn to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's proven remote support model, gives small companies an economical alternative for integrating BlackBerry products productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Chicago Onsite IT Consulting
Progent locations in the Chicago Metro Area

City Street Address Contact Information
Chicago 500 North Michigan Avenue
Chicago, Illinois 60611
Sales Phone: 312-800-0223

Link: Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, Illinois 60532
Sales Phone: 331-251-1422

Link: Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd
Suite 950
Schaumburg, Illinois 60173
Sales Phone: 847-944-8599

Link: Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, Illinois 60062
Sales Phone: 224-534-2088

Link: Skokie Network Support Services

Consulting Help for BlackBerry BES Server
Research in Motion's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial management tasks that span from BlackBerry configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier engineers can also help you to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Monitor and report on the integrity of your solution

Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide expert assistance to companies in the Downers Grove area or anywhere in the state of Illinois. Progent's experienced online consulting experts have helped businesses solve computer problems and reduce IT service expenses in every state in the United States and built a large base of satisfied clients. (See Progent's client testimonials.)

Progent offers online help for a wide selection of issues associated with BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can in addition assist you to troubleshoot a wide range of issues concerning synchronization, device detection, email consistency, web access, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in delivering nationwide online support for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs low and, by handling problems quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software editions, server hardware and storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.