Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. Progent can provide Downers Grove, Illinois companies the expertise of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an affordable alternative for integrating BlackBerry products productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling key tasks like smartphone deployment, upgrades, and deactivation and providing a solid infrastructure for data protection and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and supports wireless synchronization.

BlackBerry Enterprise Server Configuration Assistance

BlackBerry Enterprise Server offers a wealth of data protection options starting with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to meet the specific requirements of your company's network. Progent's BlackBerry certified engineers can help you to choose advanced security features and activate them remotely. Examples of these over-the-air configurable security settings are:

  • Disable a BlackBerry device
  • Wipe information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable built-in defenses against malware

BlackBerry BES Server also offers versatility in selecting how to prevent BlackBerry users from loading or executing unsafe or prohibited applications. Progent can assist you to choose blocking processes like:

  • List exactly which programs are permitted on the device
  • Prevent external programs from using non-volatile storage on the smartphone
  • Select what resources external programs can use on the BlackBerry smartphone
  • Limit the kinds of access third-party applications running on the BlackBerry smartphone can initialize
  • Block all third-party software from being installed or executed on the BlackBerry smartphone

Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Downers Grove, Illinois who need quick and economical help from an authorized RIM BlackBerry support professional, Progent provides effective online help from a seasoned support staff who have delivered IT solutions to companies in every state in the country. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to fix technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote help for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses low and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements analysis, system design, installation strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



An index of content::



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    Progent's UNIX platform support experts provide small and mid-size companies and developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you an easy single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Microsoft Teams with OneDrive Engineers

    Progent can assist your business to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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    Predictive Wi-Fi Site Modeling Computer Engineer

    Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and onsite site survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.

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    24x7x365 Colo Specialists

    Progentís data center IT services are intended for companies with equipment housed at Internet Data Centers or data center co-location hosting sites and requiring timely in-person assistance at the co-location facility plus off-site help from Microsoft and Cisco Certified professionals. Progent offers a complete range of data center and data center and collocation consulting services such as system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, design and deployment of fault tolerant configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server cluster configurations.

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    System Center 2016 and Exchange Integration Specialists

    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing SCOM solutions and offer companies of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.

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    Top Cisco ASA 5500 Firewall Upgrade Setup and Support

    Progent's Cisco CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    CISSP Certified Cybersecurity Manager Engineer

    Progent's CISSP-certified network security experts can help businesses of any size with any aspect of IT security. Progent can help create efficient cybersecurity solutions that guard a small office against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile users sharing network resources distributed over multiple physical datacenters and public and private clouds.

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    Postini Technology Consulting

    Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postiniís Perimeter Management services through Progentís E-Mail Guard spam filtering and antivirus aggregation offering. Progentís certified e-mail protection professionals can show you how to devise an email security plan that features spam filtering and virus defense products and policies.

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    SQL Server 2017 Migration On-site Technical Support

    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and carry out a smooth migration of your current SQL Server environment to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

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    iPad patch management Professionals

    Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers, network appliances like routers and wireless APs, and Internet-of-Things devices like alarms and robotics.

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    Consultancy CISSP Certified Cybersecurity Architect

    Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity solutions that guard a small office against modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, online, and mobile clients accessing network resources distributed over a mix of physical datacenters and public and private clouds.

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    System Consulting Services Linux RedHat Online

    Progent offers national remote help and consulting services for businesses who operate networks based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum return for your information technology dollar by protecting user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and skilled technicians and consultants combine to enable Progent to solve most network problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be remediated by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the most difficult network issues.

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  • Ubuntu Linux Professional PCLinuxOS Linux Technology Professional
  • Urgent Windows and Linux Network Consulting Windows and Linux Remote Support
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  • Virtual Machine Hosting Consulting ProSight Hosting for Virtual Servers Consultancy

  • Altaro VM Backup and VMware ESXi On-site Support
    After Hours Altaro VM Backup Testing Technology Consulting

    Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows CSV and VMware vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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  • Windows Server 2012 R2 Cloud Specialists Troubleshooting Windows Server 2012R2 Hyper-V

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    Outsourcing Firm Florida

    Progentís Technical Response Center offers low-cost national after-hours remote help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide 24x7 telephone support and remote secure network connection to troubleshoot and repair network problems quickly and affordably.

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  • Windows Server 2016 Workgroup clusters Network Consulting
    Windows Server 2016 Disaster Recovery Planning Support

    Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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