Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other vital business data. Progent offers Downers Grove, Illinois companies the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of any size, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
312-800-0223 Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, IL 60532
331-251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schumburg, IL 60173
847-944-8599 Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, IL 60062
224-534-2088 Skokie Network Support Services


BlackBerry BES Server Technical Services
The BlackBerry BES Server gives businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange email as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can show you how to design, implement, and maintain BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For companies in Downers Grove, Illinois who require fast and affordable access to an authorized BlackBerry support professional, Progent provides efficient remote assistance from a veteran network support staff who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online support avoids travel costs and allows consultants to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert help in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also assist you to resolve a broad array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent's Microsoft authorized Consultants provide several ways to help mid-size and large companies create an efficient and successful in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous high-quality Help Desk software packages available and determine what packages may be too expensive, miss critical features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated personnel.

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    Great Plains Migration Integration Services

    Progentís Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft financial tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP line, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular approach you are able to purchase only the functions you currently need, with the option to expand users and enlarge capabilities in the future. Progentís Dynamics GP Software consulting experts can show you how to install, customize and manage Dynamics GP 2010 and also earlier editions of Dynamics GP.

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    Urgent Cisco Architecture Computer Consultant

    Progent can help you to deploy Cisco's infrastructure products to create a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.

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  • Specialist System Center 2016 Data Protection Manager
    Help and Support System Center 2016 and Office 365 Integration

    Progent has over a decade of experience integrating, and supporting the key platforms included with System Center and can assist your organization to design, configure, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help your organization to migrate to the current version of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.

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  • UNIX Professional UNIX Technology Professional

  • Cisco SIP Integration Network Consultant
    Support Cisco SIP Architecture

    Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or on-premises expertise to help companies to migrate efficiently to an advanced unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

  • Urgent SMS Server Upgrade Consulting Microsoft Certified Partner Online Technical Support SMS Server Upgrade

  • Microsoft Certified Partner Lync Server 2013 IM Specialists
    Lync Server 2013 security Engineer

    Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide remote and onsite support to help your company to maintain and repair your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.

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    Emergency Cisco Firewall integration Online Consulting

    Progentís certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

  • Windows 2003 Cluster Help and Support 24/7 Technical Support High Availability Server Clustering
  • Windows 8.1 Upgrade Consultancy Microsoft Experts Windows 8 Specialists
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  • Microsoft Azure Stack integration Technology Professional
    Microsoft Azure integration Specialists

    Progent can assist businesses of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.

  • Windows Server 2008 Security Integration Support Windows Server 2008 R2 Consultants
  • Windows Server 2012R2 Live Migration Professional Windows Server 2012 R2 Security Online Troubleshooting
  • Windows Server 2016 upgrade Online Help Expert Microsoft Certified Windows Server 2016 Health Service Integration Support
  • Windows and Solaris Information Technology Consulting 24 Hour Microsoft Certified Partner Solaris with Windows Consult
  • Windows and Solaris Remote Troubleshooting Consulting UNIX, Windows

  • Herakles/QTS Test Lab Consult
    Herakles Data Center Test Lab Professionals

    Progent's Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers without adequate internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT projects on schedule.

  • Wireless Access Point IT Consultant 24-Hour Wi-Fi Online Troubleshooting
  • domain management Engineers ProSight SSL management Consultancy

  • Office Word debugging Professional
    Technology Professional Office Word desktop

    Progent's Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to help your organization to maintain your current Microsoft Word environment or assist you to migrate to a current version of Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Word, integrating Word with other Microsoft Office applications like Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training sessions tailored for individuals or groups.

  • macOS Infrastructure Services iPad and MobileMe Technical Support Services

  • Small Business IT Consultant Small Offices
    Small Office Computer Network Firms

    Progent provides the services of Microsoft and Cisco-Certified network consulting experts to offer customers affordable ways to help companies optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to large enterprises, Progent's expert engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and network management.

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