Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for maintaining mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Downers Grove, Illinois companies the services of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
Consulting and Technical Expertise for BlackBerry BES Server
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to provide maximum security. BES Server also simplifies a broad selection of crucial administrative jobs that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device firmware remotely
- Control user configurations with BES Server's vast selection of policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant infrastructure based on VMware
- Install BlackBerry devices remotely
- Set specialized management roles
- Monitor and report on the overall health of your system
Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For companies in Downers Grove, Illinois who need fast and affordable access to a qualified BlackBerry consultant, Progent offers effective online assistance from a veteran support team who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)
Remote support avoids travel costs and lets engineers fix problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert support in fields such as resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and physical components meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry expert can help you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
To contact Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.