Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other vital business data. Progent offers Downers Grove, Illinois companies the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.
As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of any size, successful deployment and maintenance of BlackBerry solutions has grown more difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
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Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
BlackBerry BES Server Technical Services
The BlackBerry BES Server gives businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange email as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to design, implement, and maintain BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For companies in Downers Grove, Illinois who require fast and affordable access to an authorized BlackBerry support professional, Progent provides efficient remote assistance from a veteran network support staff who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Online support avoids travel costs and allows consultants to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide expert help in areas including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also assist you to resolve a broad array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist you to select and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.