For businesses of any size in Downers Grove Illinois, Progent offers easy, quick, and affordable access to CCIE-Premier network experts. CCIEs are top-level networking professionals who earn this prestigious certification by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network deployment, troubleshooting, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining program patches to correct problems. A Cisco certified CCIE can pinpoint the source of network difficulties stemming from network appliances or applications.

Progent can provide fast online access to a CCIE expert so your company has the opportunity to receive timely help for complicated network issues that are affecting productivity but are beyond the scope of your local network support organization. Progent's Cisco CCIE-Premier consultants can connect to your system using advanced remote connectivity utilities in order to perform rapid and economical diagnosis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and consequently their services are not easily accessible to smaller organizations. Progent is among the rare consulting firms that makes CCIEs accessible to assist small and medium sized companies. Also, Progent can provide quick access to a CCIE by phone so that you can receive immediate help for complex network issues that are hurting worker efficiency. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network support.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Progent maintains one of the biggest teams of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. As a result, Progent offers unbeatable expertise in delivering networking solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application help for a wide range of popular applications, Progent can integrate end-to-end IT solutions that optimize the competitive value of your information system.

CCIEs are an exceptional value since their depth of expertise enables them to solve the most complex problems quickly. In common scenarios, less qualified engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can resolve in just minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of advanced technical certifications including Microsoft MCSE, and a major network protection credential such as CISA or CISM. This permits Progent to offer end-to-end services that address a wide array of IT products without incurring needless expenses and delays orchestrating multiple specialists.

Patch Management for Cisco Infrastructure Appliances
Patch management is a critical and complex task. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic patch management can cause security gaps, compatibility problems, slow or inconsistent performance, unnecessary downtime, or unavailability of key features. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Patch Management Support for Infrastructure Devices

Progent can provide patch management support for infrastructure appliances from Cisco and other major suppliers

Progent has provided high-end support for Cisco infrastructure appliances for over twenty years and Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable option for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information system. To find out about Progent's service programs for software update management, see Progent's patch management solutions.

In order to find out more about Progent's world-class support services for Cisco network infrastructure, select a topic:

Additional Support Services Available from Progent
In addition to Cisco networking, Progent's consultants offer expertise for a variety of important facets of information systems, making it possible for Progent's experts to deliver comprehensive business solutions for companies of any size. A few vital fields where Progent can deliver world-class expertise are: By providing an efficient full-service source for IT generalists and specialists, Progent can tailor fast, affordable, and comprehensive IT solutions that align with the specific requirements of businesses in Downers Grove Illinois.



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  • SQL Server 2012 xVelocity Remote Troubleshooting SQL Server 2012 Online Technical Support

  • IT Consulting ISA 2004 Enterprise Edition Server
    ISA 2004 Standard Edition Server Technical Support

    Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security installations for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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  • Cisco Outsourcing Technology Downers Grove-Oak Brook, Illinois
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  • Immediate Catalyst Wi-Fi 6 AP Security Integration Services
    Catalyst 9130AX Access Point Computer Consultant

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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  • SharePoint 2007 Online Help SharePoint Server 2007 Remote Consulting
  • SharePoint 2016 Online Support Services After Hours Engineer SharePoint 2016 DLP

  • Professional Exchange Online Archiving
    Office 365 integration with on-premises environments On-site Support

    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.

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  • SharePoint Server 2007 Consultant Setup and Support SharePoint
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  • Shared Service Desk Network Consulting Call Center Sharing On-site Support
  • Small Business Subscription Antispam Setup and Support Antispam
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  • Small Office Small Business IT Consulting Technical Support Firms Small Office
  • Specialist Catalyst Switch VSS Network Engineer Catalyst Switch IPv6
  • Specialist Microsoft SQL SQL Server Replication Specialist
  • Specialist SCOM 2012 Fabric Monitoring Microsoft Expert System Center Management Packs Specialist
  • Specialists Google Cloud GKE Consultancy Google Cloud VM
  • Supplemental IT Staffing Services Technical Support Services CISSP Certified Security Immediate IT Staff Augmentation Services Troubleshooting
  • Downers Grove Cisco Onsite and Remote Support
  • Support and Setup Microsoft SharePoint Downers Grove-Oak Brook Microsoft SharePoint Server 2013 Support Outsourcing Downers Grove-Elmhurst, IL, United States

  • QoS Test Lab Services
    network piloting Lab Consulting Services

    Progent's Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network projects on schedule.

  • Suse Linux, Sun Solaris, UNIX Online Help Downers Grove-Elmhurst, Illinois Ubuntu Linux, Sun Solaris, UNIX Network Engineer Downers Grove-Bolingbrook, Illinois
  • System Center 2016 Service Manager Online Consulting Immediate IT Consultant SCOM 2016
  • Systems Management Server 2003 Support Outsourcing Microsoft SMS Server Technical Support
  • Technology Professional IT asset management Remote Specialists ProSight SSL management
  • Telecommuting Server Support Networking Consultancy Desktop VPN
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  • Migration Support Cisco Downers Grove-Bolingbrook, IL
  • Top Rated Altaro VM Backup Verification Remote Consulting Altaro VM Backup Planning Professionals

  • 24 Hour Online Consulting Cisco ASA and VMware
    ASA and PIX Firewall Consulting

    Progentís Cisco-Premier technology consultants offer professional PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Top Rated Network Support Help Desk Computer Engineer Cisco Help Desk Professionals
  • Top Sales Office Technology Consulting Technical Consultant Branch Office
  • Top Specialist Network Security Scan Technology Professional Wireless Security Inventory
  • Two-factor Authentication (2FA) Computer Consultant Identity Verification Integration Services
  • Unified Mobility Configuration Unified CM PSTN gateway Setup and Support
  • VMware vRealize Orchestrator vRO Professionals Consulting Services VMware Hy7brid Cloud
  • Virtual Support Desk Integration Services Technical Support Services Help Desk Sharing
  • Wi-Fi 6 wireless controller Network Engineer 9800-40 wireless controller IT Consultants
  • Wi-Fi RF Coverage Maps On-site Technical Support Top Rated Configuration Remote Wireless Site Survey
  • Windows 2000 Server Remote Troubleshooting Windows 2000 Network Engineer
  • Windows Server 2012R2 Online Technical Support Technical Support Windows Server 2012 R2
  • Windows Server 2012R2 Virtual Fibre Channel Information Technology Consulting Windows Server 2012R2 Private Cloud Remote Support
  • Windows Server 2016 IT Consulting Downers Grove Microsoft Windows Server 2016 Computer Consulting Firm Downers Grove IL
  • Windows and Solaris On-site Support UNIX, Windows Consultant Services
  • Wireless Site Survey Technical Support Remote Wireless Site Survey Computer Consulting
  • Work at Home Employees Downers Grove Consulting Experts - Backup Technology Consulting Services Downers Grove-Bolingbrook, IL, United States Remote Workers Consulting Experts near Downers Grove - Backup Systems Consulting and Support Services Downers Grove-DuPage County, Illinois
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  • Zero Downtime Branch office Connections Consulting Services 24/7 Non-stop Interoffice Connectivity Technical Support Services
  • iCloud Support and Integration iCloud IT Consultants

  • Top Ranked Small Office Engineers
    Cisco Certified Small Business Software Consulting Services

    Progent is a leading innovator in affordably delivering world-class IT support to small companies. Progent's success in addressing the network service requirements of the chronically underserved small business market is the combined result of major technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of administering network support, added unmatched professional skill into the support mechanism, and dramatically accelerated the repair process.

  • iPad patch management Services Security patch management Technology Professional
  • macOS Online Troubleshooting Specialist macOS Phone-based Consultants

  • Professional Microsoft Exchange 2007
    Computer Consultants Exchange 2007 Edge Server

    Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

  • prime infrastructure On-site Support 5500 Wireless Controller Help and Support
  • ransomware cleanup and recovery Technology Professional Professional DopplePaymer ransomware recovery
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