For organizations of all sizes in Downers Grove Illinois, Progent offers convenient, fast, and economical communication with CCIE-Certified engineers. Cisco CCIEs are world-class networking engineers who achieve this prestigious certification only after strenuous examinations overseen by Cisco. CCIEs can handle the most complicated problems surrounding network integration, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing problems with Cisco IOS or NX-OS utilities and developing workarounds or receiving software patches to fix problems. A Cisco certified CCIE can isolate the cause of computer network difficulties stemming from hardware or applications.

Progent offers fast remote access to a CCIE specialist so that your company can receive timely assistance for complex network problems that are impacting your business but are beyond the scope of your local IT maintenance organization. Progent's CCIE-Premier support professionals can access your network via advanced remote support tools in order to perform fast and affordable diagnosis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or national ISPs, and consequently their services are not readily available to the general public. Progent is among the few consulting organizations to make CCIEs accessible to help small and medium sized companies. In addition, Progent offers fast access to a CCIE by phone so you can get immediate support for complex network issues that are reducing worker efficiency. To learn how to talk to a Progent CCIE for timely help with your network, go to remote network support.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

Cisco's large selection of both current and legacy connectivity appliances supported by Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed access points and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network solutions. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent support firm, Progent has priority access to Cisco's internal experts and Cisco's latest learning programs to keep at the vanguard of network technology.

Software Update Management for Cisco Network Devices
Software update management is crucial and complicated task. Prompt and correctly managed patching maximizes security, compliance, availability, and capability. Haphazard software update management can result in security gaps, compatibility issues, slow or erratic responsiveness, excessive offline stretches, or unavailability of key features. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent offers software update management expertise for infrastructure appliances from Cisco and other major suppliers

Progent has provided top-level assistance for Cisco networking products for more than two decades and Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information network. To learn about Progent's service programs for software update management, go to Progent's patch management solutions.

In order to find out more details about Progent's world-class support services for Cisco network infrastructure, choose a topic:

Other Support Expertise Available from Progent
Progent can also provide a wide range of IT expertise in vital practice areas to assist companies to turn Cisco infrastructure technology into a cohesive information system that delivers strategic value. Some of the consulting services available from Progent's experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and management, Windows Server 2022 planning and migration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning, Windows Server 2012 R2 support, penetration testing with NodeZero from, network security vulnerability assessment, DBA and application expertise, and part-time Chief Information Officer services.

Progent can also assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By offering an efficient one-stop source for IT generalists and application experts, Progent is able to deliver fast, affordable, and comprehensive IT solutions that fit the specific needs of companies in Downers Grove Illinois.

An index of content::

  • .NET Raspberry Pi Design Firms ASP.NET Core Expert Development

  • Remote Employees Network Infrastructure Integration Support
    Teleworker Network Infrastructure Computer Consultant

    Progent can help small and mid-size businesses to design, implement and troubleshoot the network infrastructure required for teleworkers.

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  • 24-Hour Cisco Router Small Business Networking Server Support Cisco CCIE Remote

  • Amazon Glacier integration Contract Development
    Amazon SQS Development Firms

    Progent can provide cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

  • 24x7 Cisco Small Business IT Outsourcing Firm
  • 24-Hour Microsoft Certified Expert ISA Server 2006 Computer Engineer 24x7x365 Forefront Threat Management Gateway Information Technology Consulting
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  • ASA 5500 Firewall Onsite Technical Support Cisco ASA 5500 Firewall Remote Technical Support
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  • Aironet 3800 Access Point Computer Engineer Aironet 2700 Access Point Remote Technical Support

  • Engineer MongoLock ransomware hot line
    ransomware cryptoworm recovery Consulting

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800

  • Amazon S3 integration Reports Amazon EC2 VPN Designer
  • Amazon hybrid cloud integration Programming Companies Integration Firm Amazon cloud AMI
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  • Biggest Meraki WiFi 6E Access Point Upgrade Consulting Services Meraki MR42 Access Point Troubleshooting
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  • CISM Security Security Hybrid cloud solutions Specialists Microsoft Azure hybrid cloud integration Professional
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  • Cisco Help
  • Catalyst 802.11ax AP Upgrade Computer Engineer Catalyst Wi-Fi 6 AP Management Consultant

  • Consulting Services Citrix XenDesktop VDI
    Consulting Services XenDesktop

    For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to design a XenDesktop solution that improves the business impact of your IT system; configure XenDesktop software with your servers, end-user devices, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your network managers to follow best practices to maintain XenDesktop efficiently.

  • Catalyst 9162 Access Point IT Services Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Technology Consulting Services
  • Catalyst AP Management Online Support Technology Consulting Services Cisco Catalyst Wi-Fi 6 AP Management
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  • Certified Microsoft Partner Contractor Certified Microsoft Partner Design Consultant
  • Cisco Management Administration Top Rated Cisco Firewall Networking Consultancy Services

  • Windows Server 2012 R2 Clustering Support Services
    Windows Server 2012 R2 Active Directory Consulting

    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.

  • Cisco NSS2000 Network Storage Systems Technical Support Cisco Small Business series NSS2000 Consultant Services
  • Cisco Planning Migration Firm Cisco Certified CCIE Server Install
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  • Computer Service Progent's Management Progent Management Small Business Computer Consulting
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  • Configuration Meraki Switch Deployment Meraki MS Switch Onsite Technical Support

  • Linux Online Computer Consulting
    Consultancy Linux RedHat Phone-based

    Progent provides national remote help and consulting services for companies who run networks based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your information technology budget by protecting client efficiency and limiting the hours billed for network analysis and repair. Advanced online support utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or via a combination of telephone help and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to assist with the toughest network problems.

  • Configuration SCDPM 2012 Backup and Restore SCDPM 2012 Security and Compliance Consultant Services
  • Consult Azure Disaster Recovery Microsoft Azure IPsec configuration Programming Firm

  • Urgent Microsoft Certified Partner Hyper-V 2016 Hybrid Cloud IT Consulting
    Windows Server Hyper-V 2016 Migration Computer Consultant

    Hyper-V 2016 utilizes core features initially designed for and refined on Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business value.

  • Consultancy Google Cloud Machine Learning Google Cloud hybrid cloud solutions Specialists

  • SRST Network Consultant
    Network Consulting Jabber

    Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

  • Consultancy Microsoft Instant Messaging Cisco Experts MS Office Communications Server 2007 Professionals
  • Consultancy NetDocs Security NetDocuments DMS Consulting
  • Consultant Services Email Virus Signature Email Reputation Analysis Services
  • Consultant Services SQL 2008 Analysis Services Specialist SQL 2008 Reporting Services
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  • Consultants Linux Network Monitoring Computer Consultants Linux Network Monitoring
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  • Microsoft Certified Partner Dynamics GP/Great Plains Features Online Technical Support
    Dynamics GP/Great Plains Professional

    Progent's Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you can purchase only the functions you currently require, with the ability to expand users and enlarge capabilities when necessary. Progent's Dynamics GP Software consulting engineers can help you deploy, customize and manage Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP/Great Plains.

  • Consulting Company Consultant Cost Consulting Rates Expert
  • Cisco Network Security Consultant Downers Grove-DuPage County
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  • Remote Technical Support Exchange Server 2007
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    Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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  • Lync Server 2013 certificate management Specialists
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    Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.

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  • Support Services IP Address Management
    ProSight Infrastructure Monitoring Configuration

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or isolating performance bottlenecks.

  • Exchange 2019 and Outlook Support Outsourcing 24x7 Exchange 2019 MCDB Cache Integration

  • Office SharePoint Server 2003 Online Troubleshooting
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    Progent's Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common spot for your workers or customers to connect to, manage, share and interact with relevant data, documents, and software and to communicate with other people. It enables faster and more intelligent decisions, more effective access across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they've developed in a way that makes data easy to find, retrieve and apply.

  • Expert Microsoft Certified Integration Services Windows Server 2016 and System Center Top Windows Server 2016 Health Service Online Troubleshooting
  • F5 Networks 3DNS Online Support High Availability Load Balancing Integration Services
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    Progent's Cisco-certified wireless technology experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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  • 24-7 Amazon AWS integration Expert Development
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    Progent offers cost-effective remote support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.

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    Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET apps rapidly and affordably.

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  • 24-7 Windows Server Hyper-V 2016 Shielded VMs Support
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    Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers maximum business value.

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  • Symantec Security Security Consulting
    Symantec Raptor Security Contractors

    Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall and VPN devices and utilities, outsourced security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical support, administration, training, and security consulting.

  • Microsoft Forefront TMG Online Technical Support Threat Management Gateway Specialists
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  • Microsoft Project Server My Sites Engineer 24-Hour Microsoft Project Server Workflow Trainer
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  • MongoLock ransomware recovery Engineer
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    Progent's ransomware experts can help you to assess your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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  • Microsoft Small Business Server Consultants Microsoft Small Business Server Consultancy
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    Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.

  • Online Support Services Hosting Largest Engineer Data Center Colo
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  • Open Now Microsoft Certified Expert Online Office PowerPoint Training
    Online Microsoft 365 Word Training Networking Firm

    Progent's virtual classroom webinars provide small companies the affordability, convenience, and versatility of virtual seminars plus the effective pedagogic techniques of experienced instructors who use the latest technology to reproduce real-time, participatory learning environments. Progent can provide webinar training for key desktop software including components of Microsoft Office suite such as Excel, Word, Access, and Project: Dynamics business accounting and management information solutions including Microsoft Dynamics GP (Great Plains); plus other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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