For offices of all sizes in Downers Grove Illinois, Progent can provide convenient, quick, and affordable contact with Cisco CCIE-Certified network experts. CCIEs are top-level networking engineers who achieve this elite certification by completing strenuous testing by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal engineers in analyzing problems with IOS or NX-OS software and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco CCIE has the experience to pinpoint the cause of network problems stemming from network appliances or applications.

Progent offers fast remote access to a CCIE specialist so you can obtain timely assistance for complex network issues that are impacting productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Premier consultants can examine your system via state-of-the-art remote support utilities in order to provide fast and economical diagnosis and repair of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national Internet providers, and so their services are not easily available to the general public. Progent is among the rare support providers that makes CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by telephone so you can receive timely support for complex network issues that are reducing worker efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your network, go to online network assistance.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Cisco's large selection of both current and vintage connectivity devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) solutions. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and the advanced training resources to stay at the vanguard of network technology.

Patch Management for Cisco Network Infrastructure Devices
Software update management is crucial and complicated task. Prompt and properly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic software update management can result in security gaps, compatibility issues, slow or inconsistent performance, unnecessary offline stretches, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Support for Network Devices

Progent offers patch management expertise for network appliances from Cisco and other leading vendors

Progent has delivered top=level support for Cisco infrastructure appliances for more than twenty years and Progent's managed services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your dynamic IT system. To find out about Progent's service programs for patch management, go to Progent's software update management solutions.

In order to learn more concerning Progent's world-class support services for Cisco technology, select a topic:

Other Consulting Services Available from Progent
Progent can also provide a broad selection of IT services in key areas to assist companies to turn Cisco networking products into an integrated IT system that provides strategic value. Some of the consulting services offered by Progent's subject matter experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and database development services, and temporary CIO services.

Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By providing an efficient centralized resource for network generalists and application experts, Progent is able to deliver fast, inexpensive, and thorough information technology solutions that fit the unique needs of businesses in Downers Grove Illinois.



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    Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and resolves problems more quickly than onsite service calls.

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    Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that unifies data and operations throughout your company, communicates seamlessly with other applications, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Dynamics GP/Great Plains 2010.

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    Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity services across on-premises and cloud resources.

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    Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, at the front lines of IT support, executing a wide range of technical tasks for a large array of clients. Every Progent consultant shares a refined set of individual best practices that are combined into company-wide leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for using technical knowledge to solve actual IT problems efficiently.

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    Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like switches and wireless access points, and IoT devices like alarms and robotics.

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    Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.

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    E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that gives small businesses world-class protection from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based antispam and anti-virus services that defuse email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server vendor, hardware technology, or data center location.

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