Cisco Technology On-site and Remote Network Consulting Services
Downers Grove Enterprise IT Networks
For offices of all sizes in Downers Grove Illinois, Progent can provide convenient, quick, and affordable contact with Cisco CCIE-Certified network experts. CCIEs are top-level networking engineers who achieve this elite certification by completing strenuous testing by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal engineers in analyzing problems with IOS or NX-OS software and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco CCIE has the experience to pinpoint the cause of network problems stemming from network appliances or applications.
Progent offers fast remote access to a CCIE specialist so you can obtain timely assistance for complex network issues that are impacting productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Premier consultants can examine your system via state-of-the-art remote support utilities in order to provide fast and economical diagnosis and repair of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national Internet providers, and so their services are not easily available to the general public. Progent is among the rare support providers that makes CCIEs accessible to help small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by telephone so you can receive timely support for complex network issues that are reducing worker efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your network, go to online network assistance.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
Cisco's large selection of both current and vintage connectivity devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) solutions. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and the advanced training resources to stay at the vanguard of network technology.
Patch Management for Cisco Network Infrastructure Devices
Software update management is crucial and complicated task. Prompt and properly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic software update management can result in security gaps, compatibility issues, slow or inconsistent performance, unnecessary offline stretches, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.
Progent has delivered top=level support for Cisco infrastructure appliances for more than twenty years and Progent's managed services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your dynamic IT system. To find out about Progent's service programs for patch management, go to Progent's software update management solutions.
In order to learn more concerning Progent's world-class support services for Cisco technology, select a topic:
- Introduction to Progent's Cisco Engineering Services
- Timely Online Assistance from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Support
- ASA 5500-X Firewall with Firepower: Setup and Management Expertise
- ASA 5500 Firewalls Management Support
- Cisco PIX 500 Series Firewall Upgrade. Migration Services
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Consulting Help
- Cisco Aironet Wireless APs Engineering Services
- Cisco Small Business 100, 300 and 500 WiFi APs Engineering Expertise
- Catalyst 802.11ax Wireless Access Points Planning, Configuration and Debugging Support
- Cisco WiFi Controllers Support Services
- Cisco Meraki Wireless APs Engineering Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Solutions
- Cisco Jabber and Management Services
- Cisco Catalyst Switches Engineering Expertise
- Nexus Switches Deployment Expertise
- Meraki Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Consulting Services
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Expertise
- Infrastructure Design for Cisco-powered Datacenters
- Network Design Services for ISPs
- Remote Network Management Strategies for Cisco-based Infrastructure
- NetApp and Cisco Private Cloud Architecture Consulting
Progent can also provide a broad selection of IT services in key areas to assist companies to turn Cisco networking products into an integrated IT system that provides strategic value. Some of the consulting services offered by Progent's subject matter experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and database development services, and temporary CIO services.
Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
By providing an efficient centralized resource for network generalists and application experts, Progent is able to deliver fast, inexpensive, and thorough information technology solutions that fit the unique needs of businesses in Downers Grove Illinois.
An index of content::
Office Wireless IT Consultant
24/7/365 Wireless Network Support Outsourcing
Progent's wireless engineers can help small businesses plan, choose, pilot, install and support protected building-to-building wireless bridges that integrate transparently into your existing network while providing a level of security that matches or excels wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and install the wireless connectivity technology that fit best with your business requirements.
ProSight Managed IT Services Professionals
Managed IT Services Consulting
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include predictable network maintenance expenses, smart automation of routine administrative tasks, ongoing absorption of new technology, graceful migration from older systems to up-to-date solutions, improved fit between information technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business instead of fast-evolving information technology.
Small Office Integration Consulting
Top Small Business Network Support Service
Progent is a leading innovator in cost-effectively providing enterprise-class IT support to small companies. Progent's success in handling the IT support needs of the historically underserved small company market is the cumulative outcome of key technical and operational breakthroughs that have removed much of the traditional costs out of managing IT service, added unmatched professional expertise into the support mechanism, and significantly accelerated the solution cycle.
Cisco Experts Professionals Catalyst Switch IPv6
Catalyst Switch LISP IT Consultant
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern models.
Microsoft GP/Great Plains Remote Technical Support
Microsoft Certified Expert Dynamics GP Power BI Consulting
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the option to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains consulting engineers can help you install, configure and administer the current release of Dynamics GP or upgrade smoothly from an older version.
Windows Server 2019 Hyper-V Integration Services
Top Rated Windows Server 2019 LEDBAT Support and Integration
Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Mac OS X Training
Mac OS X Training
Progent can provide one-on-one training customized for people who want to broaden their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X application software.
Home Based Network Engineers Subcontractor
Employment Work from Cisco Engineering
Progent believes that a well designed and implemented information system is a crucial piece for enabling any firm's growth, and Progent follows this credo in our corporate network infrastructure. We have built a zero-downtime virtual office infrastructure that allows our in-house consultants and certified contractors to deliver fast and efficient service, collaborate easily on challenging jobs, and experience professional and private maturity by being part of a dynamic company culture of self motivation and freedom.
Skype for Business and Quality Dashboard Specialist
Skype for Business and Cisco UC Specialist
Progent's consultants offer remote and onsite expertise for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Microsoft Exchange Upgrade Specialist
Microsoft Exchange Support and Setup
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
Exchange 2013 Upgrade Consultant
Consulting Exchange 2013 Outlook Web App
Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect vital facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Windows 2000 Support
Windows 2000 Server Computer Consultant
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can simplify network administration, provide tech support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Service Reporting Support and Setup
Service Reporting Technical Support
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer scant documentation or specifics of services performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by every consultant to every customer. The practice of detailing and organizing support records results in more effective service and avoids a slew of typical problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Online Support System Center Operations Manager
Microsoft Operations Manager IT Consultants
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to assist you to identify and resolve a an array of IT network issues before they can impact your business.
Symantec VelociRaptor Secure
Evaluation Symantec VPN
Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall/VPN solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and network protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network help, maintenance, education, and security expertise.
24 Hour Egregor ransomware protection and recovery Engineers
Professionals ransomware preparedness review
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your business requirements.
Microsoft Certified Expert Technology Consulting Exchange 2019 Compliance
Exchange 2019 and Skype for Business Support Outsourcing
Progent can help your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Hosting for Virtual Servers Consultants
Specialist Private Cloud Services
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small company's production servers in an environment that gives the highest degree of availability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Support and Setup OS X and Exchange
Professional Entourage and Exchange
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send messages, search the GAL, copy addresses, sync up calendars, and invite people to conferences via your Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also offers customized one-on-one Entourage education.
ISA 2004 Technical Support
ISA 2004 Remote Technical Support
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your business requires.
Exchange 2000 Server Integration
Microsoft Exchange Upgrade Support and Integration
Progent is one of the most experienced network support firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the benefits of Exchange 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Remote Consulting Windows Server 2022
After Hours Windows Server 2022 upgrade Online Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
System Center 2016 and SSRS Reporting Engineer
SCOM 2016 Technical Consultant
Progent has over 20 years of experience configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can assist your organization to plan, install, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can assist your organization to migrate to the latest edition of Microsoft System Center from a previous one or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.
Remote Support Services 802.11ac Access Point
Remote CCIE Certified Aironet 2700 Access Point Information Technology Consulting
Progent's Cisco-certified wireless technology consultants can help you to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Open Now Part-Time CIO Integration
CIO Setup and Support
Progent offers the part-time services of a seasoned Chief Information Officer who can provide a broad perspective to help your company select and support network solutions to meet your present situation and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer consulting services offer financial advantages to organizations who want to optimize the impact of their IT expenditures but who are without the budget or hesitant to take on one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in an ideal situation to provide objective recommendations as well as expert technical help for building and maintaining IT systems that match the special requirements of your business.
Offsite Workforce Video Conferencing Information Technology Consulting
Remote Workers Video Conferencing Integration Services
Progent can help small and mid-size businesses to implement and troubleshoot conferencing solutions to allow their telecommuters to collaborate productively with fellow workers and clients.
Meraki 802.11ac AP Migration Specialist
Technical Support Services Meraki MR18 Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for centralized management.
Small Government Cisco Services
City Government Exchange Consultant
Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and resolves problems more quickly than onsite service calls.
Microsoft Dynamics GP IT Services
Dynamics GP/Great Plains Online Troubleshooting
Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that unifies data and operations throughout your company, communicates seamlessly with other applications, and connects employees, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Dynamics GP/Great Plains 2010.
Microsoft Certified Partner Azure AD SSO Online Troubleshooting
Active Directory Multi-factor Authentication Consulting
Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity services across on-premises and cloud resources.
Network Consultant Best Practices
Company-wide Standards for Best Practices System Repair
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, at the front lines of IT support, executing a wide range of technical tasks for a large array of clients. Every Progent consultant shares a refined set of individual best practices that are combined into company-wide leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for using technical knowledge to solve actual IT problems efficiently.
IoT sensors patch management Consultants
Smartphone patch management Specialist
Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like switches and wireless access points, and IoT devices like alarms and robotics.
Microsoft Exchange 2007 Consultancy
Exchange 2007 Remote Support
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Antivirus Support and Setup
Anti-Virus Technology Consulting Services
E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that gives small businesses world-class protection from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based antispam and anti-virus services that defuse email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server vendor, hardware technology, or data center location.
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