For companies of all sizes in Downers Grove Illinois, Progent can provide easy, fast, and affordable access to CCIE-Premier engineers. CCIEs are top-level networking experts who achieve this elite recognition only after rigorous examinations overseen by Cisco. CCIE-certified consultants can tackle the most complex issues associated with network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's in-house staff in analyzing anomalies with IOS or NX-OS software and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE can isolate the cause of network problems stemming from network appliances or applications.

Progent offers fast and affordable remote access to a CCIE expert so your company can obtain high-level assistance for complicated network problems that are affecting productivity but are outside the scope of your ordinary network support organization. Progent's CCIE-Premier consultants can access your system using state-of-the-art remote support utilities in order to perform rapid and cost-effective analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their help is not readily available to smaller businesses. Progent is one of the few support firms to make CCIEs available to support small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE by phone so you can receive timely help for complex network problems that are reducing business productivity. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network assistance.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

Cisco's large family of new and legacy infrastructure devices familiar to Progent includes ASA 5500 Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP systems, Catalyst and Nexus family switches, plus security and VPN technology. With the resources of one of the largest groups of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced training resources to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Network Devices
Software update management is crucial and complicated process. Timely and correctly managed patching maximizes security, compliance, availability, and capability. Haphazard patch management can result in security gaps, compatibility issues, sluggish or inconsistent responsiveness, excessive downtime, or unavailability of key functions. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network infrastructure appliances like routers, firewalls, and wireless access points.

Patch Management Services for Network Devices

Progent offers software update management support for network infrastructure appliances from Cisco and other leading vendors

Progent has provided advanced assistance for Cisco networking appliances for more than two decades and Progent's support services for patch management provide organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic IT network. To learn about Progent's service options for patch management, visit Progent's patch management service plans.

In order to learn more details about Progent's world-class support services for Cisco network technology, select a topic:

Additional Consulting Expertise Available from Progent
Besides Cisco networking, Progent's consulting professionals can provide expertise for other important facets of computer technology, enabling Progent to deliver comprehensive IT solutions for companies of all sizes. A few vital disciplines where Progent can deliver world-class expertise include: By offering an efficient centralized source for IT generalists and application experts, Progent is able to deliver fast, affordable, and thorough IT solutions that align with the specific requirements of businesses in Downers Grove Illinois.

An index of content::

  • 24-7 Windows Server 2008 DirectAccess Network Consulting Windows Server 2008 DirectAccess Support
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    Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.

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    Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective online or on-premises support to assist you to migrate smoothly to a productive unified communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

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    Progent offers small businesses a pair of ultra-affordable network security inventory scanning packages that provide, at a preset price, remotely administered scans of your security profile which are analyzed by expert information security engineers who assess the results of the scan, deliver objective summaries of your existing security vulnerability, and make recommendations for remediation. Progent has developed two non-overlapping network security evaluation packages for external and internal security scanning that are priced to meet the budgets of small companies while offering enterprise-class evaluations of your network's vulnerability to assault.

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    The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite support to implement your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, train your network support team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.

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    Microsoft Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering easy availability of strategic data and a fast ROI. Microsoft Dynamics GP confers important productivity benefits such as its ability to extend the presence of your company, manage your accounting, automate financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.

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    Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can provide rapid online or onsite contact with experts in system design and deployment, application programming, database administration, and cybersecurity.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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  • Microsoft Virtual Machine Manager 2016 IT Consultants Virtual Machine Manager 2016 Integration Support
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    Progent's Cisco-Premier network consultants can assist you to use Cisco's management tools along with a variety of powerful third-party products to create a complete network management strategy to keep your network running smoothly, fully utilize limited resources, protect your data, revive quickly from hardware breakdown or malicious assaults, and enable you to expand or repurpose valuable resources intelligently and economically as your business grows.

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    Progent has two decades of background assisting small and medium-size businesses to design, deploy, optimize, manage, and debug computer networks that support teleworkers.

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    Hyper-V 2016 utilizes key technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT management and technical support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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    Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and business analysis platform based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the capability you currently require, with the ability to expand clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP support engineers can show you how to deploy, customize and administer the current version of Dynamics GP or migrate efficiently from an older release.

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  • Tech Consulting Consulting Hourly Rate
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    Progent's pricing model is to charge for phone service and on-premises visits per minute. As a result, you are billed exclusively for received support. Progent does not demand a higher rate for off-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for services delivered during normal working hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to permit minor problems to stay unaddressed.

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    Progent's Cisco-authorized IT professionals can help you build an economical, fault tolerant Internet connection architecture that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the most current technology for high availability Internet connectivity to build an economical, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.

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  • Microsoft Experts SCSM 2016 Network Consultant
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    Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network service programs, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business information systems world-class availability, security, and productivity.

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    Progent can assist you to create, deploy and debug a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical machines, supports all popular public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from user miscues, computer errors, malicious users, and malware attacks such as ransomware. For details, go to ProSight DPS 360 Backup solutions.

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