Cisco Certified Remote and On-site Network Help
Downers Grove Enterprise and Small Business Computer Network Systems
For offices of any size in Downers Grove or throughout the state of Illinois, Progent offers convenient, quick, and economical access to CCIE-Premier engineers. CCIEs are world-class networking experts who earn this prestigious certification only after rigorous testing administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network integration, troubleshooting, and configuration. Progent’s CCIEs work closely with Cisco's in-house staff in analyzing anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or receiving software updates to fix problems. A Cisco certified CCIE can pinpoint the source of network problems whether from hardware or software.
Progent offers fast online access to a CCIE specialist so you has the opportunity to get high-level help for complex network problems that are impacting business productivity but are beyond the experience of your local network maintenance resources. Progent's Cisco CCIE-Certified consultants can examine your system using state-of-the-art remote support utilities in order to provide rapid and cost-effective diagnosis and repair of serious network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and consequently their help is not readily available to the general public. Progent is one of the few service providers that makes CCIEs available to assist small and mid-size companies. Also, Progent can provide fast contact with a CCIE by telephone so that you can get timely help for complex network issues that are reducing worker efficiency. To learn how to contact a Progent CCIE for immediate assistance with your network, go to remote network help.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 |
312-800-0223 | Chicago Network Support Services |
| Downers Grove | 650 Warrenville Rd Lisle, IL 60532 |
331-251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schumburg, IL 60173 |
847-944-8599 | Schaumburg Network Support Services |
| Skokie | 1363 Shermer Road Northbrook, IL 60062 |
224-534-2088 | Skokie Network Support Services |
Cisco's extensive family of new and legacy connectivity products familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and switches, VoIP phones and systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network products. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting company, Progent has privileged access to Cisco's engineering experts and Cisco's latest training resources to keep at the vanguard of network technology.
To find out more about Progent's consulting support for Cisco network technology, select a subject:
Besides Cisco technology, Progent's consultants offer advanced support for other important facets of IT systems, making it possible for Progent to provide comprehensive business solutions for organizations of any size. A sampling vital fields where Progent can deliver high-level expertise are:
- Windows Server 2019 migration consulting
- Microsoft Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Infrastructure Management Consulting
- Exchange Server 2010 Migration and Support
- Data Security Compliance Assessment and Issue Remediation
- Business Continuity Planning and Testing
- Microsoft SQL 2019 Integration, Microsoft SQL 2017 Migration and Microsoft SQL Server 2016 Development and Maintenance
- SharePoint Server Application Development
- Oracle Software Development and MySQL Application Design and Development
- Hyper-V Consulting
- Hyper-V Consulting
- VMware vSphere and vCloud Deployment
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Network Virtualization Design and Management
- Citrix XenApp and XenDesktop Virtualization
- Project Management Consulting
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud integration expertise
An index of content::
Small Office Solution Providers
Urgent Small Office Computer Network Support Companies
For small businesses considering Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
SharePoint Server 2010 Configuration
Award Winning SharePoint Excel Services Remote Technical Support
Progent's Microsoft-certified engineers can provide cost-effective online support and development services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Windows 7 Migration Remote Technical Support
Windows 7 Training Network Consulting
Progent's certified engineers can provide offsite and onsite support expertise to help your company to administer, support, and repair computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.
Macola Integration Firm
24-7 MRP Contract Development
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to suit your unique company requirements. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide information sharing plus integration with Customer Relationship Management applications.
Open Now Technology Consulting Services SonicWall PRO
SonicWall TZ500 Firewall Network Security Auditing
Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate processes.
24-Hour Solaris Remote Consultant
Sun Solaris Remote Consultant
Progent offers national urgent phone support and troubleshooting services for companies who run Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote technical support offers optimum leverage for your information technology budget by preserving user efficiency and shortening the time charged for network repair services. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In most of situations your network problems can be dealt with over the phone or via a mix of phone help and remote access. Progent can make available Cisco CCIE network experts and CISSP certified security professionals to assist with the most challenging system problems.
64-bit Upgrade Computer Consultant
64-bit Server Integration
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you intend to retain as well as the new 64-bit editions of software you plan to install.
SonicWall NSA 9450 Firewall Intrusion Detection
SonicWall TZ600 Firewall Network Consultants
Progent's certified SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate operations.
24/7 Microsoft ISA Server 2006 Consultants
Internet Security and Acceleration Server 2006 Support
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these applications accessible to legitimate remote or mobile users. ISA Server 2006 helps protect business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to plan, install, set up, and support ISA Server on your network so your company benefits from a highly functional and affordable combination of security, convenience, and speed.
Small Business 300 AP Technical Consultant
Cisco Expert On-site Support Small Business APs
Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and debug Cisco Small Business Wi-Fi Access Points.
Setup and Support Cisco Firewall and IPS
Configuration Cisco ASA 5500
Progent's Cisco certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Emergency network piloting Lab Consultancy
Services NLB Test Lab
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital network projects on schedule.
Small Business Computer Networking
Small Business Services
For small organizations interested in Progent's IT outsourcing, consulting, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Microsoft Dynamics GP Configuration
Microsoft Dynamics GP Support
Dynamics GP 2010 accounting is a comprehensive business management solution that unifies data and operations across your business, interfaces seamlessly with other solutions, and connects employees, clients and vendors regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, protected computer and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Windows Server 2016 Hybrid Solutions IT Services
Remote Troubleshooting Windows 2016 Disaster Recovery
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
After Hours Expert Microsoft Certified Intune Mobile Device Management Tech Services
Endpoint Management Small Office Network Consultant
Progent's network engineers can assist you to streamline desktop PC update and patch management by providing support for management platforms that include Configuration Manager 2007, SMS 2003, and WSUS.
Juniper Junos Configuration Cybersecurity Firms
Juniper Junos Network Consulting
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Cisco Firepower Configuration Online Troubleshooting
Support Services Cisco Firepower 1000 Series Firewalls
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Postini Technology Consulting
Antispam Support
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the security and management of company email by offering continually updated spam and virus filtering, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, management and reporting tools plus outgoing email testing to let you troubleshoot your email environment and define and regulate company email policy.
Cisco Switch Consolidation
Cisco Router Management
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your network using powerful remote support utilities to provide fast and economical troubleshooting and repair of urgent network infrastructure problems.
24/7 Cisco RADIUS Security Online Troubleshooting
Cisco Virtual Private Network Help and Support
Cisco's security and remote access solutions for small to medium sized companies offer a complete array of easy-to-administer protection hardware and software to help you protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your business objectives.
Software Support Progent Management
Progent's Management Team Computer Support Consultants
Progent's management team includes industry professionals with decades of background delivering network consulting services, technical support, and long-term information system planning to organizations ranging from small offices to global enterprises. Great service requires great personnel, and Progent is proud to have put together a management staff able to provide customers with the best service value available anywhere.
IT Consulting WLAN Site Survey
Wireless LAN Site Survey Technology Consulting Services
Progent’s Wireless Site Survey helps you to plan and implement a WiFi network adapted to your environment, offering your business a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Consultant Services VMware vCloud Suite
VMware vCenter Orchestrator Specialists
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, updates and fixes and can generate reports to verify full service restoration, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Firesight Online Technical Support
ASA Firewall with Firepower Network Consultants
Progent’s certified Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
Consultancy Computer Security Vulnerability Assessment
Consulting Services Computer Security Vulnerability Assessment
Progent has created several network security service bundles intended to provide larger corporations a professional and thorough security audit from a group of certified security engineers. All Progent's security evaluation bundles feature a collection of procedures including automated scans from inside and from outside the network security perimeter, professional interpretation of scan results by accredited security consultants, production of a paper documenting the results, plus a live high-level executive outbrief and an extensive interactive outbrief for in-house network engineers.
Online Help Windows Server 2016 and System Center
Windows Server 2016 Storage Spaces Direct Professional
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
WiMax Consult
Specialists Internet Service Provider Selection
Progent offers access to the affordable support of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Solaris with Windows Consultant Services
Help and Support Windows, UNIX, Solaris
Progent can assist your business to design and implement a smooth migration from a UNIX-based IT system to a network powered by MS Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to guard your information and reduce business discontinuity by developing an effective transition strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, transition planning and validation, MS Exchange migration expertise, data and application migration, and processor and storage system migration and economization.
Support and Help Office 365 PST migration
Office 365 Gmail migration Computer Engineer
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Virtual Server Engineers
Support Server Management
With virtual servers, companies can run many virtual machines on a single actual server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the expense that goes with purchasing additional server equipment. Virtualization is the enabling technology for private clouds, which provide major advantages such as reducing the costs of capital equipment, facilities, and management while enhancing data security, system reliability, and disaster recovery. Other useful server management options are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can help you with all aspects of server consolidation and administration to enable your company to contain costs and save time.
Exchange 2013 Active Directory IT Consulting
On-site Support Exchange 2013 Unified communications
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect vital IT areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Exchange 2013.
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