Progent's Microsoft Exchange Server design and maintenance experts can assist you to prepare for and implement non-disruptive upgrades from out-of-date email systems to the latest Microsoft platform. Progent's 64-bit upgrade consultants can help your company to assess the business benefits and costs of moving to a 64-bit edition of Exchange Server and can assist you to create and execute an economical migration plan to a 64-bit edition of Exchange Server. Progent's Power BI integration experts can help you utilize information from Exchange spreadsheets to create visualizations to incorporate into interactive Power BI business analytics reports and dashboards. Progent can also help you to integrate your Microsoft Exchange-based email environment with the new generation of smartphones by providing BYOD integration services such as iPhone integration and management and Android phone integration.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget. To find out more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.
MS Exchange 2019 Integration Services
Progent can help you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, see Progent's Microsoft Exchange 2019 deployment services.
MS Exchange 2016 Server Integration
Exchange Server 2016's new design allows simplified deployment and scale, higher utilization of hardware resources, and reduced administration expense. Microsoft Exchange 2016 also offers closer connectivity with Office 365 apps, operation with Windows Server 2016, faster throughput, enhanced data loss protection, and better recovery, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based management, and a more complete Outlook web client. Read more details concerning Progent's MS Exchange 2016 support.
Exchange 2013 Integration
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect key areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013. Read more details about Progent's Microsoft Exchange 2013 help.
Microsoft Exchange Server 2010 introduced breakthrough technology for high-availability, protected, integrated messaging. Relative to Exchange Server 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 Server is more affordable to deploy and support, simpler to administer and scale, more comprehensive in features, higher performance, less prone to system breakdown, more extensive in its services for mobile users, and better able to guard business data and defend against hacker attacks. Learn more details concerning Progent's MS Exchange Server 2010 help.
Microsoft Exchange 2007 Server Consultants
Exchange Server 2007 is designed to meet the demands for security, ubiquitous connectivity, high performance, and reliability. Exchange Server 2007 offers built-in resilience that delivers world-class availability to keep your messaging system up and running, defend against spam and malicious email, and enable your business to comply with government and industry standards. Learn more concerning Progent's Microsoft Exchange 2007 Server consulting services.
MS Exchange Server 2003 Help
Microsoft Exchange Server 2003 delivers a dependable, scalable, and easy-to-manage platform with round-the-clock messaging and group support plus reasonable cost of ownership. Exchange Server 2003 remains in wide use due to the fact that it enables a wide selection of collaborative functions, including group scheduling capabilities, discussion groups, and group folders, and also allows sharing of data across geographic, logical, and technology boundaries with functions such as IM, low latency data, and video conferencing. Though Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is still one of the most popular editions of the Exchange product line. Progent's engineers can help you to maintain your current Microsoft Exchange Server 2003 solution or upgrade to a more advanced edition of Exchange Server. Find out more information about Progent's MS Exchange Server 2003 consulting services.
MS Exchange 2000 Server Support
In contrast to MS Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Active Directory, offering a simplified management and security architecture. Exchange 2000 still has a large user base even though Microsoft has ceased to support for this venerable platform. Progent's veteran messaging experts have extensive background supporting Exchange Server 2K and can assist your company to maintain your current Microsoft Exchange 2K environment or show you the economic advantages of more recent versions of Exchange and help you to upgrade affordably to a newer incarnation of the industry's most successful email technology. Read more information about Progent's MS Exchange 2000 consulting.
Hosting Support for MS Exchange Server
Progent's Hosting and Management Support Services for Exchange give small and midsize organizations with modest IT budgets and overstretched executive bandwidth a low risk, affordable, and hassle-free alternative for deploying Microsoft Exchange by delivering the reliability of a state-of-the-art colocation facility and the skill of Progent's Microsoft-certified team of support professionals. Find out more details about how Progent's Hosting Services for Microsoft Exchange can cut IT expenses and management hassle and enhance email reliability, security, and disaster recovery.
MS Exchange 2016 Server Migration Consulting Services
Progent can assist your business with any and all stages of your MS Exchange 2016 upgrade such as coexistence, testing, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can assist you to assess the strategic advantages of deploying MS Exchange Server 2016, plan and carry out a smooth migration, and provide on-going troubleshooting. Progent can assist you to create a Microsoft Exchange 2016 Server ecosystem that utilizes local and/or cloud datacenters. Find out more details about ways that Progent's MS Exchange Server 2016 migration support services can assist your organization to upgrade affordably from your legacy Exchange environment to MS Exchange 2016.
Microsoft Exchange Server 2013 Upgrade Consulting Services
Microsoft Exchange 2013 Server includes significant enhancements its predecessor Exchange 2010 and offers new functions plus a simpler design. Progent can help you to upgrade to Microsoft Exchange 2013 while retaining as much as possible of your current infrastructure. Progent's experts can also help you to configure Exchange 2013 with Lync, SharePoint, and Office desktop or Office 365 for enhanced collaboration and eSearch features. Learn how Progent's Exchange Server 2013 upgrade support can ensure that you upgrade smoothly to Microsoft Exchange 2013 Server for local, cloud-based, or hybrid environments.
Exchange Server 2010 Migration Support Services
Progent offers expert help for every phase of your Exchange 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of all new software and hardware needed, suggested vendor sourcing, pilot testing at customer site or at Progent's test lab, setting up transitional coexistence of MS Exchange 2010 and Exchange 2003 or 2007, implementation the production system, decommissioning the old system, and training for customer's support staff and users. Learn more details about ways that Progent's Exchange Server 2010 Migration Support Services can help your business to upgrade economically and efficiently from your legacy Exchange system to Exchange Server 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption platform that uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Protection.
Upgrade Consulting for Skype for Business
Progent's Microsoft Skype for Business integrators can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Get in Touch with Progent for Exchange Server Support
If your Illinois IT organization is looking for Microsoft Exchange Server support expert, contact Progent at 800-993-9400 or visit Contact Progent.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, streamline IT administration, help with application development, and build and validate a DR/BC plan.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the strategic impact of your IT system; configure XenDesktop technology with your servers, end-user devices, and printers; upgrade your older virtual desktop software to current versions of XenDesktop; and provide comprehensive remote technical support. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Stealth penetration checking is an important component of any overall IT system security plan. Progentís security professionals can perform thorough intrusion checks without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event history monitoring are properly configured and consistently monitored.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver fast, zero data loss disaster recovery (DR) between sites that are as far as 300km away from one another. Progent's roster of seasoned network experts can assist your business to design, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network, and testing your DR solution to verify compliance with information assurance standards and regulatory requirements.
Progent has a long background providing a broad range of online IT consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert online network consulting and has delivered network solutions to clients in every state. Remote support saves travel expenses and resolves problems faster than onsite service calls.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix serious issues detected by SCOM 2012.
Progentís Wireless Site Survey assists you to design and install a wireless LAN optimized for your facilities, providing you a wireless solution that has the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a disaster recovery solution based on VMware SRM.
Progent provides three basic kinds of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your customers convenient access to a dependable technical group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a positive reputation as a solid contributor to company productivity. Progent's target is to fix rather than merely record problems.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management solution following best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing System Center Operations Manager environments and offer companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your organization to assess or update your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent's engineers include evaluation of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network service programs, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone support and iPad management, or moving to iCloud. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and supporting a network environment that is available, safe, efficient and aligned with your company's objectives.
Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry background, at the forefront of network service, executing a wide range of IT projects for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This ensures that you get not only world-class technical skills, but also a consultant with field-tested approaches for using technical knowledge to repair actual IT problems quickly.
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Progent offers a selection of IT service bundles for small organizations. These IT outsourcing and network monitoring services are based on the proactive problem solving abilities of Operations Manager, a state-of-the-art network and system management software platform that tracks the availability, throughput, and safety of your network and isolates potential troubles before they can bring down your system. With Progent's affordably priced network support packages, small companies can select a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
Office 365 is Microsoft's extensive family of productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud-based services are offered in an array of product bundles targeted at customers ranging from individuals and home offices to global enterprises. Progent offers quick and easy remote access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud products and services.
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or multi-platform systems in which Linux and Microsoft Windows coexist. The Nagios monitor allows network managers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's network integration experts can assist you to utilize both these programs to tune and repair your computer network.
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help promote sales success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft CRM with your sales or customer support databases.
System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent can help your company to plan and execute a smooth migration from a UNIX-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your information and minimize productivity disruption by developing an effective transition strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing infrastructure, migration planning and testing, MS Exchange migration expertise, data and application software transition, and server and storage system transition and economization.
Progentís experienced Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and manageability that your company needs.
Progent's management team includes industry professionals with years of background delivering network consulting services, troubleshooting, and strategic IT planning to organizations ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have put together a management team able to provide customers with the top service value available anywhere.
Progentís IT outsourcing services provide economical computer support for medium-size businesses. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network support expenses to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available network foundation for your critical Windows-based business software such as Windows 2008, Exchange Server, and Microsoft SQL Server.
Progent's Jabber consultants offer remote or on-premises support to help businesses of any size to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that go into creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Progent's pricing model is to bill for online service and on-premises visits by the minute. Consequently, you owe exclusively for delivered services. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services delivered during regular business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you won't be forced to allow minor problems to fester.
If you are developing Linux-based applications on a network that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your field of high-value know-how without the constant distraction of managing your company information system. Through the use of smart network monitoring and by providing online and in-person support as your business needs it, Progent offers an affordable alternative for managing an IT network that features high reliability, protection, and performance. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring services, and Help Desk Call Center services.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.