Downers Grove At Home Workers Integration Consulting Experts
Help Desk Augmentation and Outsourcing Consulting
Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and company workflows. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Downers Grove organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Downers Grove, Illinois businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, data security, backup/restore solutions, and centralized management.
Help Desk Support for Teleworkers
An emergency, enterprise-wide switchover to a from-home business model, which might be driven by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of remote technical support specialists along with enterprise-class trouble ticketing and tracking software to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 desktop support from service requests to ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows at-home employees to track or update their current trouble tickets, add details, and append screenshots or attachments. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 support experts to deal with complex problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your business to augment your current Call Desk staff by splitting responsibilities for Call Center services transparently between your regular IT support organization and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a co-sourcing support solution utilizing the number one professional services automation platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. For information about how Progent's Support Desk Augmentation Services can enable your business to provide best-in-class IT support to your teleworkers, go to Progent's Call Desk augmentation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Downers Grove, Illinois company, phone
An index of content::
Immediate School Wireless Example Application
Wireless Integration Case Study
Progent provided a wireless integration solution that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution provided better bandwidth and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided protection against outside interference.
Development Power BI
Programmer Power Map
Progent offers online and on premises expertise to assist your organization with any facet of BI reporting from troubleshooting or modernizing reports to planning and implementing an advanced BI solution. Progent's management reporting consultants can help your company to maintain your existing reporting environment, help you to upgrade databases and applications from a legacy reporting platform to a modern solution, and provide as-needed online training to meet your specific needs. Progent's business reporting professionals can provide expertise in the leading business intelligence reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
24x7x365 Lync Server 2013 Mirrored Back End Servers Professional
Lync Server 2013 Integration
Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 experts and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Network Consultant Virtual Helpdesk Economics
Call Center Sharing Economics Computer Engineer
Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to reduce costs and enhance productivity.
IT Consultant Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration
Catalyst 9130AX Access Point Online Help
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Professionals domain expiration management
ProSight password management system Consultant
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
24-7 Altaro 365 Total Backup Network Consultants
Urgent Hornetsecurity Altaro M365 SharePoint Backup Technology Consulting Services
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
System Center 2016 and SQL Server Specialists
24 Hour Support Services SCOM 2016
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent's Microsoft Certified network consulting professionals. With Progent's affordably priced network service programs, small and midsize organizations can select a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks enterprise-class availability, security, and performance.
Consulting Services macOS Technical Support
Engineers macOS Phone-based
Progent provides nationwide remote phone support and troubleshooting services for companies who operate Apple Mac networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's consultants offer Mac users a range of services such as desktop support, migration to the latest version of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help you with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote network consulting offers maximum return for your information technology budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISA and CISM certified security professionals to help with the toughest system issues.
SCCM Cloud Integration IT Services
SCCM Device Management Consultant Services
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, enables secure self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any aspect of planning, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
24 Hour CISM Security Management Professionals
CISM Certified Cybersecurity Security Consulting
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of performance that IT security managers are required to master. CISM gives business management the assurance that consultants who have qualified for their CISM credential possess the background and knowledge to deliver effective security management and support consulting.
Office SharePoint Server 2010 Specialist
Microsoft Office SharePoint Server 2019 Configuration
Progent's Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, share and manipulate relevant information, documents, and software and to communicate with one another. It enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a way that makes data easy to locate, retrieve and apply.
Consulting CRISC Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Systems Engineer Engineer
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Jabber Conferencing Remote Technical Support
Jabber and Exchange Online IT Services
Progent's Cisco Jabber consultants offer online or onsite support to help organizations of all sizes to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into building an end-to-end Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.
MSP360 Managed Backup Integration Services
Computer Consultants MSP360 B2 Backup Storage
Progent can assist you to design, implement and manage a backup plan built around MSP360 Backup technology to protect your assets hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human mistakes, software flaws, malicious insiders, and malware attacks such as ransomware.
Professionals Exchange 2007 to Exchange 2010 Upgrade
Top Consultants Microsoft Exchange Server 2010 Migration
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your upgrade to Exchange 2010, produce comprehensive documentation of your new email system, train your IT team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing management consulting and technical support. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Phobos ransomware recovery Technology Professional
Locky ransomware recovery Consultancy
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Lync Server 2013 Specialists
Lync Server 2013 and Cisco Unified Communications Engineers
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN telephony across a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed model suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT team and users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Microsoft Exchange 2003 Upgrade Online Support Services
Exchange Server 2003 Network Consulting
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Shared Service Desk Configuration
Open Now Co-managed Support Desk Consulting
Progent's Microsoft and Cisco certified experts provide three ways to help mid-size and large businesses create an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies sift through the various top level Help Desk application programs on the market and decide which products may be excessively costly, miss key features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed workers.
Consultancy Hybrid cloud integration
Microsoft Azure hybrid cloud integration Consultants
Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize physical IT assets as well as one or more public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
System Center 2016 Azure Integration Computer Consultants
Urgent System Center 2016 Cloud Integration Online Technical Support
Progent has more than two decades of background deploying, and supporting the key components that make up Microsoft System Center and can help you to plan, configure, manage, and repair your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can help your organization to upgrade to the latest edition of System Center from a previous one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
Comprehensive Event Management Computer Consultant
Outsourcing Operations Manager
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and repairing SCOM environments and can provide organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to remediate critical problems detected by SCOM 2012.
Enterprise hybrid cloud integration Professional
Enterprise hybrid cloud solutions Consulting
Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine physical IT assets as well as one or more public clouds. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
After Hours Cisco Firepower URL Filtering Professionals
Cisco Firepower Consultant
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT ecosystems that span branch offices, data centers, and cloud resources.
Recruit Home Based Cisco Consultant Telecommute Jobs
Remote Support Network Engineer From Home Job
Progent's business climate will allow you to become a more capable consultant by enhancing your technical skills and boosting the loyalty of your clients. Progent makes good on this promise by attracting the top professional talent for you to work with, offering a state-of-the-art system architecture, using custom software utilities to deliver the highest quality of support, and by optimizing proven business models for finding and retaining clients.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Remote Troubleshooting
WAP Consultants
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Aten IP9001 Consulting Services
24/7 American Megatrends MegaRAC Technology Professional
Remote management cards offer IT administrators complete control of a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Award Winning Microsoft Certified Partner Online Consulting Zero Downtime Clustered Servers
Windows 2003 Cluster Server Consulting Services
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your business deploy high availability clustered servers designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant networks include Windows Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too build zero-downtime server clustering solutions powered by Windows Server 2003 Cluster, Progent's Premier Windows professionals make sure that your fault-tolerant clustered servers are configured to maximize the business value of your IT system.
Comprehensive Event Management Outsourcing
24-7 MOM 2007 Computer Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Office Word compatibility Specialist
Office Word 2019 Services
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable online consulting services to help you to manage your legacy Microsoft Word environment or help you to migrate to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, interfacing Office Word with different Microsoft Office apps such as Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training sessions customized for your special requirements.
Windows and UNIX Consultants
UNIX with Windows Remote Support Services
If your company computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and repair, on-site technical support, and Help Desk services.
Immediate Exchange 2013 Integration Integration
Top Exchange 2013 Disaster Recovery IT Services
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact vital areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Firewall patch management Engineer
Consultant Services Android patch management
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SCVMM 2016 Disaster Recovery Engineer
Top Quality SCVMM 2016 and SQL Server Information Technology Consulting
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy versions of VMM, design workflows for building and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
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