Downers Grove Work at Home Employees Configuration Consulting
Call Desk Augmentation and Outsourcing Consulting
Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Downers Grove company to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services that go from on demand expertise for getting you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can help Downers Grove, Illinois organizations to with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A rapid, company-wide switchover to a teleworker workforce, which could be the result of an epidemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a high-performing internal Support Desk. Progent's Help Desk services allow organizations to outsource or supplement their Help Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Center services utilize Progent's nationwide network of remote technical support specialists along with enterprise-class ticketing and tracking software to provide an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 desktop technical support from help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to track or update the status of their active trouble tickets, enter information, and upload screenshots or attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with complex problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables your company to augment your current Help Desk organization by sharing responsibilities for Help Desk Call Center support services transparently between your regular support personnel and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Help Desk service uses a co-sourcing support model utilizing the number one professional services automation tool for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. To find out how Progent's Call Center Supplementation Services can help your business to deliver world-class technical support to your teleworkers, see Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Downers Grove, Illinois business, call
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Emergency Best Practices Computer Network Providers
24-7 Access to External Support Databases Consultant Services
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the forefront of network support, performing a broad range of IT tasks for an extensive array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support personnel. This means that you get not only world-class IT skills, but also a consultant with proven approaches for using computer knowledge to resolve actual IT problems efficiently.
24/7 Integration Fault Tolerant Interoffice Connectivity
Windows 2008 Failover Cluster Server IT Consultants
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist you to plan and test a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery specialists can assist you to design, deploy, and manage resilient technologies including non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Microsoft Configuration Manager Information Technology Support
24x7 System Center Configuration Manager Tech Support Outsource
Progent's Microsoft-certified engineers can assist you to streamline desktop software update management by delivering expertise with management tools that include Configuration Manager, SMS 2003, and WSUS.
Microsoft Expert Consulting Exchange Server 2010 Migration
Professional Exchange 2010 Migration
Progent can provide expert support for each step of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software and hardware needed, suggested sourcing, pilot testing at customer location or at Progent's test lab, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's support group and end users.
Ryuk ransomware recovery Specialists
Best Consultant NotPetya ransomware recovery
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft 365 Teams Integration Configuration
24-Hour Microsoft 365 PowerPoint Integration Troubleshooting
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Outsourcing SMS Upgrade
Consultant SMS Upgrade
Progent's Microsoft certified consultants provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software quickly and automatically to specified workers, lower product expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.
Android patch management Professionals
Cisco switch patch management Services
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and health monitors.
Cisco CCNP Subcontractor
Network Consultants Freelance Jobs
Progent wants to hire full-time, solutions-driven Microsoft certified consultants with MCSE credentials; Cisco accredited network engineers who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and high-end network architecture experts with experience in mobile access, wireless connectivity, high availability, disaster recovery, data preservation, and server virtualization. Progent also is hiring professionals to join Progent's staff of help desk service specialists and off-site support experts. Also, Progent is seeking talented administrators able to perform effectively in our high-growth, virtual office culture.
Microsoft Exchange 2010 Server Integrators
Microsoft Exchange 2007 Design Firm
Progent's Microsoft-certified professionals average over a decade of experience providing messaging solutions for companies that range from small offices to global corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate off-site and wireless email connectivity. Progent's Exchange consulting services can help you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides support for Windows 10 and Windows 11 desktops using Outlook and can show you how to configure Outlook Web App for all major browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Computer Consulting SCCM Policy Settings
SCCM Security IT Consultant
Configuration Manager automates application and device deployment at scale, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Forefront Threat Management Gateway 2010 Online Help
Award Winning Forefront Network Inspection System Integration Support
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and offers a centrally administered web gateway that acts as a one-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reports generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from any version of ISA Server.
Top Quality Training Professional Microsoft Project Server Workflow
Microsoft Project Server My Sites Professional
Progent's Microsoft consultants can provide advanced expertise in implementing, managing and debugging any edition of Microsoft Project Server and can provide a wide variety of cost-effective online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized online training classes.
Java Design Firm
Microsoft Certified Microsoft Dynamics Programmer
If you need assistance creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's team of program developers, relational database designers, and software project managers can ensure you get the job completed on time and within budget. Progent's experienced application programmers offer cost-effective and expert remote help for projects as small as writing VBA macros for Excel or as large as rolling out line-of-business RDBMS applications built on SQL Server or MySQL.
Top Quality Nexus Switch OTV Computer Consulting
Cisco Certified Expert Computer Consultant Nexus Switch Fabric Extender
Nexus series switches are designed to deliver the throughput, scale, dependability, cloud readiness, density, data protection and manageability needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting services to help your IT staff to plan an optimal switch architecture, set up pilot systems to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, run security and compliance evaluations, configure proactive monitoring, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help you to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus switches.
Windows 2003 Server Computer Consultants
Microsoft Certified Partner IT Services Windows 2003 Server
Progent's certified Windows Server 2003 engineers offer network help and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support offerings include network planning, deployment, project management, in-person and off-site network support and repair, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Small Business System Repair
Biggest Small Business IT Consulting Small Business
Progent is a pioneer in cost-effectively providing enterprise-class network support to small businesses. Progent's success in handling the network support needs of the chronically underserviced small company market is the combined outcome of major technical and process breakthroughs that have eliminated much of the traditional costs out of managing network service, injected unprecedented professional expertise into the IT service system, and significantly accelerated the solution cycle.
Windows 2000 Server Technical Consultant
Windows 2000 Server Specialists
Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can streamline system management, provide tech support and repair, and enhance security. Progent can also help you create, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles involved with moving to Windows Server 2003 by identifying potential hardware and application compatibility problems.
On-site Support Remote Monitoring and Reporting
Engineer Microsoft System Center Operations Manager
Progent provides a selection of IT support bundles for small companies. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT management product that tracks the availability, performance, and security of your network and identifies potential problems before they can disrupt your network. With Progent's economically priced network support programs, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Citrix Presentation Server Support and Integration
Virtual Windows Application Delivery Consultancy
Progent's Citrix-certified experts can assist you to design, deploy, administer, and support a virtual application delivery system based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and rapid recovery.
SentinelOne Endpoint Protection and Response Services
SentinelOne Endpoint Detection and Response Consultant
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Supplemental IT Staffing Technical Support
Short Term IT Staffing Consulting
Progent's short-term IT staffing services enable organizations to meet the need for network support personnel without incurring the expense and hassle associated with identifying and hiring reliable technical workers and without adding to your permanent head count.
IoT device patch management Consultant
Wi-Fi controllers patch management Professionals
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Desktop and Mobile Device Management Providers
Desktop and Mobile Device Management Networking Group
Progent's Microsoft-certified engineers can assist your company to streamline desktop software update management by providing support for administration solutions that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
VMware Workspace ONE Endpoint Management Small Business Computer Consulting Companies
Configuration Manager Small Business Computer Consulting Firms
Progent's Microsoft-certified consultants can assist you to streamline desktop update and patch deployment by delivering expertise with management platforms that include System Center Configuration Manager, SMS 2003, and WSUS.
Support for IT Service Providers Computer Consultants
Support for IT Service Firms Professional
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent extension of your network consulting team.
SharePoint 2019 Microsoft Flow Support and Help
SharePoint 2019 PowerApps Technology Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a seamless information management solution.
Remote Consulting IT Training
Cisco and Microsoft Certified Expert Knowledge Transfer Consultant
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent has few competitors. Small companies who utilize familiar independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, protected, and productive.
After Hours macOS Connectivity Technology Consulting Services
Computer Engineer Mac Architecture
Progent's Mac networking consultants can help you with a wide array of network infrastructure areas including network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the complexity of planning, integrating, and maintaining a network infrastructure that is robust, safe, productive and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan storage area network solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Exchange Server 2003 Online Support Services
Exchange Server 2003 Upgrade Remote Support Services
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
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