Enlarging your remote workforce may have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Downers Grove company to pick the right tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services that go from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Downers Grove, Illinois companies to succeed with any aspect of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
An emergency, enterprise-wide transition to a from-home business model, which could be the result of an epidemic or as part of a business continuity process, can overwhelm even a well-staffed in-house Support Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Downers Grove, Illinois business, call