Downers Grove Work from Home Employees Solutions Consulting Partner
Call Desk Augmentation and Outsourcing Consultants
Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Downers Grove organization to select the right tools and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Downers Grove, Illinois organizations to with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Services for Remote Workers
A sudden, organization-wide transition to a from-home workforce, which might be activated by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Call Center support services leverage Progent's nationwide network of remote IT support specialists combined with world-class trouble ticketing and follow-up software to provide an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop technical support from help requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to track or revise their active trouble tickets, add information, and upload screenshots or relevant files. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service allows you to supplement your current Support Desk organization by splitting responsibilities for Help Desk services seamlessly between your in-house support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collaborative support solution utilizing the leading professional services automation platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. For details about how Progent's Call Center Supplementation Services can enable your company to provide world-class desktop support to your at-home employees, see Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Downers Grove, Illinois organization, call
An index of content::
Active Directory Cleanup Consultant
Network Asset Report Consultant
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and more secure AD implementation. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and higher availability.
Microsoft Azure Storage Reporting
Microsoft Azure Backup Contract Programmer
Progent's consultants can help you with every aspect of Microsoft Azure migration such as requirements definition, prerequisites evaluation, system design, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently integrates physical datacenters with Azure services.
Microsoft Teams AAD Connect Consultant
Engineer Microsoft Teams compliance
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Remote Workers Network Infrastructure Configuration
Offsite Workforce Network Infrastructure Technical Support
Progent can help small and medium-size businesses to design, configure and troubleshoot the network infrastructure required for remote workers.
24 Hour Online Support Services Failover Clustering Windows 2012
Open Now Windows 2012 Cluster Server Remote Support
Progent's Microsoft-certified failover clustering consultants can help you to assess the benefits of deploying Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to automate the administration of failover clusters.
Microsoft Experts SharePoint 2016 Taxonomy Consulting
Top Microsoft SharePoint 2016 Management On-site Technical Support
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, application development, and debugging support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Remote Workers Infrastructure Technical Support
On-site Support At Home Employees Network Infrastructure
Progent can assist small and medium-size businesses to design, implement and debug the network infrastructure for offsite workers.
Exchange 2019 Data Loss Prevention Support and Help
Exchange 2019 Office 365 Integration IT Consulting
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Nexus Switch Fabric Extender Remote Support Services
Nexus 9000 Switch Help and Support
Cisco Nexus switches are intended to provide the speed, expandability, dependability, virtualization support, capacity, security and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises support expertise to assist your business to plan an efficient switch topology, build test systems to confirm your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability evaluations, set up proactive monitoring, consolidate resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and set up the powerful zero-downtime features incorporated into Nexus products. Progent's consultants can also help you to migrate efficiently from legacy Nexus models or Catalyst switches to current Nexus switches.
Top Microsoft Windows 2008 Cluster Server Remote Support
Windows 2008 Cluster Server Troubleshooting
The server cluster feature set incorporated into the high-end versions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and administration of server clusters that provide improved levels of network dependability, protection, efficiency, and flexibility. New or enhanced features include automated cluster Validation, easier configuration and deployment, improved cluster management, redesigned cluster architecture for increased availability, better protection and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist you evaluate the business benefits of failover clusters, design and execute an installation, train your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and create and validate a disaster recovery procedure.
Microsoft Certified Partner Outsourced Programming Amazon MWS development
Programming Companies Amazon MWS integration training
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Microsoft SBS 2011 Network Engineer
Support and Integration Microsoft Small Business Server 2008
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Small Business Server calls for a computer consultant with hands-on background planning and integrating seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background integrating computer systems built on Microsoft technology. This expertise assures you results in deploying, administering, and repairing IT solutions that include the Microsoft Small Business Server package of servers and applications.
Urgent Dynamics GP Update Consultants
Dynamics GP Upgrade Consultancy
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, software development, education, and troubleshooting since the product's original release. Progent can provide advanced expertise for upgrading legacy Dynamics GP ERP systems. Progent can assist you to design, test, and carry out an efficient migration from a a legacy version of GP to the current edition of Microsoft Dynamics GP.
CIO Outsourcing Consult
IT Outsourcing Consulting
Progent can deliver comprehensive remote consulting for all technical areas associated with today’s small business information systems and offers a variety of strategic, as-needed services such as a temporary CIO to offer advanced planning and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects such as office relocations orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or repair mission-critical application programs.
SCVMM Planning Engineer
Top Ranked SCVMM 2012 and Windows Server 2012 Online Support
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM environment so you realize the highest possible business value.
Network Consultant Work at Home Cybersecurity
Offsite Employees Endpoint Security Computer Engineer
Progent can assist small and medium-size businesses to install cybersecurity protection solutions and deliver cleanup services to support offsite workers.
Nexus 6000 Switch Online Consulting
Nexus 6000 Switch Technology Consulting Services
Nexus series switches are designed to deliver the speed, scale, resilience, cloud readiness, density, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting services to assist your IT staff to design an optimal switch architecture, set up pilot environments to validate your network design, deploy Nexus switches, define and implement effective policies, run security and compliance evaluations, configure advanced monitoring, consolidate network resources through virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Nexus products. Progent can also assist you to migrate efficiently from outdated Nexus switches or Catalyst switches to current Nexus platforms.
Computer Engineer SharePoint
SharePoint Server 2007 Consultants
Progent's Microsoft-certified consultants can show you how to evaluate the economic case for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint Server for your application, offer configuration and integration services, help you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, develop a comprehensive security plan that includes portal technology, and provide maintenance and Help Desk support.
Largest Remote Employees Video Conferencing Remote Support
Technical Support Services Work from Home Teleconferencing
Progent can assist small and mid-size organizations to configure and debug conferencing technology to allow their remote workforce to communicate effectively with fellow workers and clients.
Fortinet Firewall IPS Technical Consultant
Fortinet Firewall Sandboxing Onsite Technical Support
Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to safeguard your IT resources at the enterprise edge, within the data center, at branches, and at the cloud edge.
Sun Solaris Information Technology Consulting
Consultants Sun Solaris
Progent's Sun Solaris platform consulting services offer small and mid-size companies and developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Dynamics GP Refreshable Excel Reports Integration
Dynamics GP FRx Specialist
Dynamics GP software includes analytics and reporting features that let you track all business processes, sales and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support expertise can help you design reports that allow you to understand your business more thoroughly, turning raw data into useful business information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce solutions that integrate transparently with Dynamics GP.
SharePoint 2007 Online Technical Support
Office SharePoint Server 2007 On-site Support
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a central location for your employees or clients to connect to, manage, distribute and interact with useful information, documents, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Exchange Server 2003 Information Technology Consulting
Microsoft Exchange 2003 IT Consultants
Progent's Microsoft Certified professionals offer expert support for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can provide onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
Power BI Security Integration
Power BI Pro Coding
Progent's Power BI consultants can assist you to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI.
ASA 5500 Firewalls Network Engineer
CCIE Certified ASA 5520 Firewall Professionals
Progent's CCIE-certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Monitoring and Reporting Remote Troubleshooting
Expert Microsoft Certified Monitoring and Reporting Technical Support
Mid-sized businesses can enjoy all the advantages of Microsoft System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier Certified network support professionals. With Progent's economically priced network service packages, medium-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer medium-size business information systems enterprise-class reliability, protection and productivity.
Urgent SQL Server 2008 Upgrade Consulting
IT Service Microsoft SQL Server
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Immediate Computer Network Service Company Microsoft and Mac Desktop
Microsoft Desktop Consulting Team
Progent offers a wide array of affordable consulting and support services to help your business to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for single computers or notebooks or work with your business to plan and implement a company-wide migration to new or updated operating system platforms and business applications. Progent can also supply consultants and technicians to help you to plan for and complete an office move or consolidation organized to produce the least possible disruption of your business.
At Home Workforce Cloud Integration IT Consultants
Support and Setup Work at Home Cloud Integration
Progent can help small and mid-size companies to provide their offsite workers with seamless integration with cloud resources.
CUBE Online Troubleshooting
Unified Single Number Reach Technical Support
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the core of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable remote and on-premises expertise to help organizations of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent can assist with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.
CISSP Certified Expert Small Business Network Consulting Companies Small Business
Consulting Services Firm Small Office
Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to show clients affordable alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's network engineers can help you improve your network's e-mail infrastructure, protection, availability, throughput, and IT management.
After Hours Troubleshooting Meraki 802.11ac AP
Consulting Meraki MR30H Access Point
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to assist businesses of any size to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or device.
Solaris Upgrade Help
Upgrade UNIX
Progent can help your company to plan and implement an efficient migration from a Solaris-powered IT environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize business discontinuity by developing an effective transition strategy that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, transition strategy and testing, Exchange migration support, information and application software porting, and server and storage migration and economization.
Microsoft T-SQL Development Firm
SQL 2008 Reporting Services Development Firm
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of a new generation of high-end applications that can give your business a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
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