Downers Grove Remote Workforce Connectivity Support
Help Desk Call Center Augmentation and Outsourcing Consulting Services
Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Downers Grove organization to select the right technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Downers Grove, Illinois businesses to with any facet of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
A rapid, organization-wide changeover to a from-home workforce, which could be driven by an epidemic or as a component of a disaster recovery process, can overstretch even the most efficient internal Call Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's nationwide network of online IT support experts combined with enterprise-class ticketing and follow-up software to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or update the status of their active trouble tickets, enter information, and upload screenshots or relevant files. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop support charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Augmentation Service enables your business to expand your current Call Center organization by splitting responsibilities for Support Desk support services seamlessly between your in-house IT support staff and Progent's nationwide team of PC support technicians and subject matter experts. Progent's shared Help Desk Call Center service uses a collaborative support solution based on the number one professional services automation platform for managing service requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. For details about how Progent's Call Center Supplementation Services can enable your company to deliver world-class technical support to your from-home workers, see Progent's Help Desk Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Downers Grove, Illinois organization, phone
An index of content::
802.11ac IT Consultant
Wi-Fi On-site Support
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SCVMM 2012 Virtual Switch IT Services
Urgent SCVMM 2012 VHDX Resizing Computer Consultants
Progent can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you get the highest possible business value.
Linux RedHat Online Manage
Computer Support Companies Linux Phone-based
Progent provides national online help and consulting services for businesses that operate environments powered by versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum leverage for your IT dollar by extending user efficiency and shortening the time billed for computer repair services. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In most of situations your network issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most challenging system issues.
System Center 2012 Virtual Machine Manager Specialist
VMM Management Server Support
Progent can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to move from a legacy version of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you get the highest possible business value.
Computer Consultants Microsoft Exchange Upgrade
Exchange 2000 Server Upgrade Remote Support
Progent is one of the most qualified network consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the advantages of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
ISA Server Specialist
ISA 2004 Firewall IT Consultants
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business needs.
Private Cloud Hosting Professionals
Consultancy Private Cloud Solutions
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
24x7 Dynamics GP Great Plains Accounting Setup and Support
Biggest Microsoft Dynamics GP ERP Integration Support
Key features of Dynamics GP software include a modular structure that allows you to license just the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting services that permit you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the ability to process information from virtually any db software or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it easy to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
XenApp Application Virtualization Technology Professional
Presentation Server Specialist
Progent's Citrix-certified consultants can assist your business to design, deploy, administer, and troubleshoot a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to administer and maintain an off-site datacenter that features high availability, advanced protection, and fast recovery.
Georgia Networking Consultancy
Microsoft Experts Missouri Network Architect
Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone help and online secure computer connection to troubleshoot and repair technical problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to competent experts as needed.
Cisco CCIE Online Online Technical Support
Cisco Architecture Consulting Firm
Progent can provide rapid remote access to Cisco CCIE networking consultants. Progent's CCIE experts can connect to your network using advanced remote support utilities to provide fast and affordable troubleshooting and remediation of urgent network problems.
Engineer Amazon MWS integration training
Programming Company Amazon MWS integration
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
FAQ about Contract Microsoft Consultant Contract Jobs
Q and A about Recruiter Cisco Consultant Contract Job
To see replies to common enquiries concerning becoming employed by Progent, go to Employment at Progent Frequently Asked Questions.
Automatic Topology Mapping Setup and Support
IT Consultant Automatic Network Infrastructure Mapping
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require critical software patches, or isolating performance problems.
CISA Certified Security Expert Consulting Google GCP hybrid cloud integration
Microsoft and Cisco Google Cloud Security Technology Professional
Progent can provide affordable remote and on-premises consulting to help organizations of any size to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
24/7 Call Center Sharing Information Technology Consulting
Microsoft Experts Virtual Service Desk IT Services
Progent offers several basic types of Helpdesk services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers easy access to a dependable technical group with extensive experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to resolve rather than merely record problems.
Email White Lists Consultant Services
ProSight Email Guard Spam Filtering Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Microsoft SMS Specialists
SMS Server Migration Technology Consulting
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important applications rapidly and automatically to specified workers, reduce software expense and stay compliant by determining patterns of usage, improve Windows security by improving your awareness of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
MSP360 Exchange Mailbox Backup IT Consultant
MSP360 B2 Backup Storage Consultant Services
Progent's data protection experts can help you to create, implement and debug a backup plan based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical machines, works with all leading public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, computer glitches, malicious users, and malware assaults such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.
Microsoft Office 2000 Small Business Computer Consulting Firm
Microsoft Office IT Outsourcing Company
Progent’s IT outsourcing services provide economical network consulting for small companies. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building a web-based business application, outsourcing your network engineering services can contain costs and eliminate risks, permitting network service budgets to grow in a more moderate and controlled manner than is possible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust network foundation for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Biggest At Home Workers Consulting Services
Remote Teleworker Solutions Online Troubleshooting
Progent has two decades of background helping small and medium-size businesses to design, implement, optimize, manage, and debug IT networks that incorporate an at-home workforce.
Technical Support Services Altaro VM Backup Disaster Recovery
Altaro VM Backup and vCenter Consulting
Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Microsoft Financial Software Consultant Services
24/7 Dynamics GP/Great Plains Features Support and Integration
Dynamics GP 2010 accounting software is a comprehensive business management and analytics solution that integrates data and processes throughout your business, communicates easily with other solutions, and connects workers, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Colocation Remote Consulting
Award Winning Enterprise Windows 2000 Networking Support
For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and certified Cisco network specialists can provide a variety of IT support services including project planning, Sarbanes Oxley compliance, site moves, corporate security, system architecture, on-site or phone-based branch office support, and technical support for collocation hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes efficient use of co-location facilities and Internet data centers. Progent’s Microsoft Premier consultants can help large enterprises plan, integrate and support major rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
24-Hour Consultant Microsoft Proxy Server
ISA 2000 Server Remote Support Services
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Cisco ASA Firewall with Firepower Technical Support
Firepower Management Center Online Help
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Cisco Certified Small Medium Business Support Companies
Mid-sized Business Networking Firm
Progent provides technical services for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an overlooked segment of the market for IT consulting services. The cost structures and service delivery practices of major third-party support firms make them excessively expensive for the typical small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information system whose complexity and capability are often similar to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while offering the mid-size company with big-company service from professional, IT consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support needed by a medium size organization without paying enterprise costs, call Progent.
Microsoft Firewall Professional
Microsoft Firewall Specialists
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Endpoint Management Help
Immediate Workspace ONE Endpoint Management Consolidate
Progent's network consultants can assist you to automate desktop PC software update management by providing expertise with management solutions like System Center Configuration Manager, Systems Management Server, and WSUS.
Multi-site Security Consulting Firm
Branch Office Branch Office IT Support
For large organizations, Progent can supplement internal IT staffs by offering world-class experience in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless nearby extension of corporate network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class support for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to assist with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
On-site Technical Support Dynamics GP Power BI
Dynamics GP/Great Plains Online Technical Support
Progent’s Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP/Great Plains family, offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the functions you currently need, with the ability to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP.
Engineer Citrix Lab Manager
Citrix Hyper-V Management Professional
Progent's Citrix experts can assist you to evaluate the strategic benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Hyper-V network, and show you how to deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining administrative processes.
Windows 10 Upgrade Consult
Windows 10 Training Online Help
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and post-migration consulting support.
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