Downers Grove Remote Workers Configuration Advisor
Help Desk Solutions Consultants
Enlarging your telecommuter workforce can have a major impact on network architecture, security, and company processes. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Downers Grove company to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Downers Grove, Illinois businesses to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A rapid, company-wide changeover to a telecommuter business model, which could be activated by an epidemic or as a component of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or augment their Help Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of online technical support experts along with enterprise-class ticketing and tracking technology to provide an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests to trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to check or update the status of their current tickets, add information, and upload screenshots or attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. For details, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your company to supplement your existing Help Desk Call Center staff by sharing delivery of Call Center support seamlessly between your regular support organization and Progent's extensive team of PC support engineers and subject matter experts. Progent's co-managed Support Desk service uses a co-sourcing support model based on the number one professional services automation (PSA) tool for managing help requests and ticketing, establishing ownership, tracking progress, and generating management reports. To learn how Progent's Help Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your teleworkers, go to Progent's Help Desk Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Downers Grove, Illinois company, call
An index of content::
Altaro VM Backup Boot from Backup Consultant
Altaro VM Backup Integration Network Consultants
Altaro VM Backup software offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
24x7 Consulting Firms Progent's Management
Progent's Management Team Outsource
Progent's management team includes seasoned veterans with decades of experience providing computer consulting services, technical support, and long-term information system planning to businesses ranging from startups to Fortune 500 companies. Great support calls for great people, and Progent is proud to have assembled a management staff able to provide customers with the best service value available anywhere.
Live Communications Server 2007 Consultancy
24-Hour Microsoft Live Communications Server Consultancy
Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, world-class package offering enhanced security, transparent integration with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated business efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Microsoft, Cisco and Security Certified Experts Integration Firm Amazon Marketplace Web Service integration
Amazon Marketplace Web Service programming Design Firm
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
QTS/Herakles Data Center Consultants
QTS Sacramento Colocation Center Consulting Services
The QTS Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of budget-friendly consulting services including data center migration, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite monitoring, automated network administration, software programming, disaster recovery/business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.
Work at Home Cybersecurity Online Help
Remote Workforce Cybersecurity Remote Troubleshooting
Progent can assist small and medium-size organizations to implement endpoint security protection solutions and provide cleanup services to support work-from-home employees.
SQL Server 2012 Performance Tuning Support and Integration
Online Consulting SQL Server 2012 AlwaysOn Failover Cluster
Progent offers the expertise of Microsoft-certified engineers and seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
24/7/365 Windows Server Essentials Upgrade Consultant
Immediate Windows Server Essentials Live Migration Consulting
Windows Server Essentials is an affordable, entry-level platform that allows small organizations to transition from the traditional physical in-house datacenter to the contemporary hybrid computing paradigm that combines on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential business advantages of migrating to Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management support to help you design and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Support
IT Consultants Wi-Fi RF Coverage Maps
Progent’s Wireless Site Survey makes it easy to design and install a Wi-Fi WLAN customized for your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Azure migration Developer
Azure hybrid cloud solutions Professionals
Progent can assist small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
ProSight Email Data Loss Protection Specialist
24-7 Email Allow Lists Technology Professional
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class protection for all your email traffic. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
24x7x365 Online Technical Support SCCM 2016 Troubleshooting
SCCM 2016 Endpoint Protection Specialists
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, performs health reporting, enables safe self service, and delivers a common point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
ProSight Private Cloud Services Consultants
Private Cloud Virtual Datacenter Hosting Specialist
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built on proven virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
24/7 Remote Support wireless controller
3504 wireless controller Troubleshooting
Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Top Quality Private Cloud Solutions Consultant Services
Virtual Server Private Cloud Hosting Technology Professional
Progent’s private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent’s private cloud to eliminate large investments in the purchase, maintenance, and management of network equipment and facilities while achieving world-class levels of system availability and security.
Small Office Outsourcing IT
Small Business Networking Consultancy
For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Helpdesk Sharing Network Engineer
Supplemental Call Center Troubleshooting
Progent's Microsoft authorized experts offer several service programs to help medium-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous top level Help Desk software packages available and determine what products may be too costly, lack key capabilities, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to augment their in-house Help Desk staff for special tasks or to substitute for absent or indisposed personnel.
Cisco Experts Remote Support Online Technical Support
Open Now On-site Support Integration Services
For medium-size companies who need network support, Progent offers a variety of options such as on-site help, on-line assistance, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staff augmentation, site relocation support, application programming, and expert consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person support for fixing network problems rapidly and economically.
GIAC Information Assurance Compliance Auditor
GIAC Certified Audit
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the security disciplines covered within GIAC accreditation such as evaluating network vulnerability, security incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
Open Now Comprehensive Event Management Setup and Support
System Center MOM Consult
Progent provides a variety of network service bundles for small companies. These IT outsourcing and server monitoring services are built around the proactive problem handling abilities of Operations Manager, a next-generation network and system management software platform that tracks the availability, performance, and security of your information system and isolates potential troubles before they can disrupt your system. With Progent's affordably priced network service packages, small companies can choose a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Remote Troubleshooting Data Center
Co-Location Network Consultant
Progent’s data center IT services are designed for companies with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-premises help at the collocation site plus off-site help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete range of Internet Data Centers and data center and collocation support services such as network topology analysis, Windows and UNIX server integration and support, tech support for server and telecommunications networking, design and deployment of high availability systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server cluster configurations.
Private Cloud Virtual Datacenter Hosting Professional
Technology Professional Virtual Server Private Cloud Hosting
Progent’s private cloud hosting allows small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progent’s private cloud to eliminate major capital costs for the acquisition, maintenance, and operation of network equipment and data center facilities while achieving world-class levels of network availability and security.
Small Business Small Business Computer Consulting Services
Cisco and Microsoft Small Business Small Business Network Consultant
Progent delivers the help of Microsoft and Cisco-Certified network support professionals to offer customers economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that range from small offices to nationwide corporations, Progent's network engineers can assist you to improve your information system's e-mail architecture, protection, availability, throughput, and network management.
Urgent Excel 3D Map Development Firms
Remote Office 365 Excel Consulting Services
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to assist your organization to plan, develop, test, deploy, administer, and troubleshoot applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations looking for a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical application software based on Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individual users or groups.
Contract Cisco Consultant Telecommuter Job
24-7 Career Opportunities Contract MRP Consultants
Our Experts Group offers support in important areas that include Apple OS networking and applications; Expertise for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program design and integration; Web, eCommerce, EDI, and client portal development and deployment; DBM management and efficiency help; Management information consulting; and Telecom systems support.
Microsoft Project Server Reporting Consultant Services
MS Project Server Development Group
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of affordable remote consulting services based on industry best practices to assist organizations of any size to get all the advantages of this powerful platform. Services offered by Progent include solution design, installation and migration, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Microsoft Exchange 2013 Support
Specialist Exchange 2013 DLP
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.
Urgent Database Development Consultant
Professionals Database DBA
Progent's certified database developers offer small and midsize businesses online support for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include installation and integration, application design and coding, management services, replication and synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore systems, problem solving, and training.
Consulting ransomware defense review
Specialist ransomware preparedness
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information about your existing antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and aligns with your company's requirements.
BSD Integration Firm
After Hours Cisco Technical Consultant FreeBSD
Progent's UNIX platform support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
24-7 Meraki Cloud Management Online Help
Meraki Wave 2 AP Remote Consulting
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and troubleshooting services to assist you to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and deploy hybrid networks that integrate local and cloud-based resources and that deliver easy access, advanced security, unified management, and dependable operation for all your mobile and desktop endpoints.
Online Support BlackBerry Synchronization
BlackBerry BES Server Computer Engineer
Progent can provide the services of RIM BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient online service delivery model, offers small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software productively into their IT system.
Aironet 3700 Access Point Support and Integration
Aironet AP Management Consultant
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or onsite configuration and debugging support to assist you to design, implement, update, optimize, manage and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific office layout, building structure, and anticipated workloads.
Google Cloud Access Management Consultant
Google Cloud Docker Consult
Progent offers affordable online and onsite consulting to assist businesses to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Enterprise Windows IT Consulting Services
Support Outsourcing Project Management
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants offer a variety of IT support services such as project management, SOX compliance, site moves, enterprise security, system design, on-site or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent network consultant can show you how to plan a multi-site network that makes smart use of colocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large corporations design, deploy and support massive rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Offsite Employees VoIP Remote Support
Remote Workers IP Voice Remote Consulting
Progent can assist small and medium-size companies to deploy IP voice technology to give their remote workforce the advantage of virtual access to the corporate phone network.
WatchGuard Firebox T70 Firewall information Systems Audit
24-7 WatchGuard Firebox M4600 Firewall Protect
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
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