Microsoft Dynamics GP ExpertsDynamics GP, previously branded Great Plains, has a longer heritage than virtually any other ERP platform made for the Windows OS. Microsoft Dynamics GP is a proven, feature-rich product and is one of the most widely used ERP platforms for small and mid-size businesses, with around 50,000 active customers globally. A number of organizations who have depended on Dynamics GP for years or decades have managed to postpone upgrades long enough that they now find themselves using seriously out-of-date software and rickety network infrastructure. This is dangerous. At the same time, a recurring complaint we hear from new customers is that they have a hard time finding experienced Dynamics GP experts who can provide in-depth knowledge about how to update their Dynamics GP system affordably and get the maximum business value from the software.

The more a business tries to limp along with legacy versions of Dynamics GP, the more complex the upgrade process tends to be. If physical host servers or storage systems break down, there could be no suitable hardware available to use as substitutes. When versions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, vital security patches are no longer released. Current releases of Microsoft SQL Server might not work with your special GP customizations. Next-generation products such as Power BI may not run. Businesses investigating an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the number of pieces involved in the puzzle. And the price tag suggested for an upgrade may be astronomical.

Microsoft Dynamics GP Upgrade and Customization Expertise Offered by Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have provided high-level and economical remote consulting for Windows-powered environments to organizations in every state throughout the U.S. By offering deep experience with all releases of Dynamics GP along with top-tier network integration talent, Progent is ideally qualified to help your Downers Grove, Illinois business optimize the benefit of GP.

We become partners with our clients and start by listening to their needs. Once we have an understanding of the IT situation and the areas needing improvement we make our suggestions. Recommendations can involve a migration to a newer and supported version of Dynamics GP, simple user training, full system and individual module configuration including 3rd-party products from a wide range of vendors that have written add-ons to Dynamics GP, integration with other key business applications used by organization, custom report writing, and system evaluations to assess whether GP is being utilized to its fullest. Our goal with every Microsoft Dynamics GP engagement of whatever size is to maximize business value and manage expense.

Progent's consultants can assist your Downers Grove, Illinois business in every facet of your Dynamics GP migration or customization project including:

  • System Review
    Review at what modules and features of Dynamics GP you are currently using and propose other capabilities available on the product that might be helpful to your organization.

  • Upgrade Design and Timing
    Create a comprehensive migration plan and schedule that minimizes business disruption. Schedule pilot testing, production upgrade, and education. Specify customizations and add-on products. Predict and manage integration issues.

  • Pilot Testing
    Design and implement a pilot environment for proving the migration project.

  • System Updates
    Back up databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current version to assure continuing support services from Microsoft and to make all current features available to your business. Update SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library (pstl). Prep data and execute scripts to address documented issues.

  • Custom Reporting
    Create reports and or custom dashboards for private and public use. Configure SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Power BI for on-demand reporting and for combining data from diverse on-premises and remote sources.

  • Training
    Deliver individual or group training for current and first-time users of Microsoft Dynamics GP.

  • Support Services
    Act as a single contact for expertise to deliver effective and affordable resolution of issues thanks to familiarity with your specific situation.
Additional Microsoft Dynamics GP Consulting Services Available from Progent
Progent offers the help of seasoned experts who have been developing working Dynamics GP and Great Plains environments since version 1. Progent can do the work you need directly instead of supervising less knowledgeable consultants or internal staff. Important areas where Progent's consultants can provide Microsoft Dynamics GP expertise include:
  • Recommendations
    Suggest the use of software modules that come with the basic GP system but are not currently being used. Also, recommend third-party add-ons written exclusively for Dynamics GP to deliver capabilities that GP skips.

  • Integrations
    Create custom connections between Dynamics GP and other business applications to reduce duplicate entry and improve consistency.

  • Customizations
    Create big and small customizations that work with Microsoft Dynamics GP to handle various functions that are not handled by out-of-the-box GP modules or external modules.
Infrastructure Expertise
Progent can assist your business to upgrade your infrastructure to support Dynamics GP for any architecture including local, private or public cloud, or a hybrid network model. Infrastructure expertise available from Progent include:
  • Needs assessment and site inventory
  • Network architecture design and implementation (on-premises, cloud-based, or hybrid)
  • Configuring firewalls and VPN connections and creating security policies
  • Managing iOS, Android, and Windows mobile devices
  • Creating high-availability solutions
  • Integration with PaaS and IaaS services including Microsoft 365
  • business continuity preparedness
  • Performance tuning
Why Progent?
A modern Microsoft Dynamics GP environment incorporates multiple software platforms, on-premises network infrastructure resources, and cloud services integrated into a cohesive ERP solution. For more than two decades, Progent's consultants have delivered online and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange Server integration experts, Microsoft Office consultants, and SharePoint integration consultants. Progent's consultants have worked with these products from their initial releases to their current editions, and Progent supports cloud-based SaaS options by offering Office and Microsoft 365 consulting, Exchange Online support, and SharePoint Online migration and development expertise.

Progent also has a long history of delivering support from seasoned Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V planning and integration experts, and VMware virtualization consultants. This background with core technologies saves time and expense when guiding businesses through every phase of upgrading their legacy Dynamics GP deployment. Progent also offers the skills of advanced cybersecurity and information assurance engineers, disaster recovery preparedness consultants, application programmers, hybrid cloud architecture consultants, and SQL Server DBAs who can assist you to plan, implement, and maintain a well-tuned Dynamics GP environment.

Progent's Support Services for Dynamics GP/Great Plains ERP Deployments
For more information about Progent's remote and on-premises support services in Downers Grove, Illinois for Dynamics GP/Great Plains ERP product family, visit:

Download Progent's Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet about the consulting expertise available from Progent for Dynamics GP/Great Plains software, select Download Datasheet: Expertise for Microsoft Dynamics GP/Great Plains ERP Software (PDF file).

Contact Progent for Dynamics GP/Great Plains Migration Support
If your Downers Grove, IL business needs a Microsoft Dynamics GP/Great Plains integration consultant or software developer, phone 1-800-993-9400 or see Contact Progent.