For immediate remote assistance with network security issues, companies in Downers Grove Illinois can find world-class expertise by contacting Progent's certified security engineers. Progent's online service staff is ready to offer efficient and economical assistance with security emergencies that threaten the productivity of your network. Progent's accredited consultants are certified to support environments powered by Microsoft, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad array of services addresses firewall technology, email security, protected network design, and disaster recovery planning. Progent's technical support team has earned the industry's top security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional.

Progent provides remote security support services on a by-the-minute basis with no minimum call duration and no extra fees for sign-up or after hours support. By billing per minute and by providing top-level expertise, Progent's billing structure keeps expenses under control and eliminates scenarios where simple fixes entail major bills.

Our System Has Been Hacked: What Are We Supposed to Do?
Cybersecurity ConsultantsIn case you are currently experiencing a security crisis, refer to Progent's Emergency Online Computer Support to learn how to receive fast aid. Progent maintains a pool of seasoned network security specialists who offer online and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future exploits.

For companies who have planned in advance for being hacked, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a major security attack.

Overview of Security Support Services
Managing data protection as well as preparation for recovering critical data and systems following an attack requires a continual effort that entails an array of tools and processes. Progent's security consultants can help your business at whatever level in your attempt to protect your information network, ranging from security audits to designing a comprehensive security strategy. Key technologies covered by Progent's security consultants include Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Based Threats.

Designing and Implementing Secure Networks
Every organization should have a carefully thought out security plan that includes both preventive and reactive steps. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The reactive plan specifies procedures to help security staff to inventory the damage caused by a breach, remediate the damage, document the event, and revive network activity as soon as possible. Progent can show you how to design security into your company processes. Progent can configure scanning software, create and execute a safe computer architecture, and propose procedures and policies that will optimize the protection of your network. Progent's security experts are available to help you to set up a firewall, deploy safe remote connectivity to email and information, and configure an efficient virtual private network.

If your company is looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Monitoring Services feature continual remote system tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that comply with government and industry security standards. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

Data Recovery and Security Forensics
Progent offers skill in recovering networks and servers that have been hacked, are suspect, or have ceased to function following a security penetration. Progent can help evaluate the losses resulting from the assault, return your company to normal functions, and retrieve information lost as a result of the attack. Progent's security specialists can also manage a comprehensive failure evaluation by going over event logs and using other advanced forensics tools. Progent's background with security issues minimizes your downtime and allows Progent to suggest effective ways to prevent or contain future attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To learn more, visit ransomware removal and restoration expertise.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware is able to achieve within a victim's network, the longer it takes to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help you to identify and isolate breached devices and guard undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Security Expertise
Work-from-Home staff members commonly use their own computing devices and usually work in a poorly secured physical space. This increases their susceptibility to cyber attacks and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, thorough user training, and the development of policies based on best practices. Progent's veteran team of telecommuter support consultants can help your business to design, implement and manage a compliant cybersecurity solution that guards vital IT resources in networks that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving IT network. In addition to optimizing the protection and reliability of your IT network, Progent's patch management services permit your IT team to focus on line-of-business initiatives and tasks that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management platform that features AI software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to protect popular endpoints against increasingly sophisticated cyberthreats such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software activated by Progent to gain control and visibility of a client's system at the outset of a ransomware emergency. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup product vendors to produce ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS services manage and track your data backup operations and allow non-disruptive backup and fast restoration of critical files, applications, system images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or software glitches. Managed services available in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and give your password you are asked to verify who you are via a unit that only you possess and that uses a different network channel. A wide range of devices can be utilized for this second form of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To find out more about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can save as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified engineers can provide unique specialized help in key areas of computer protection including:

Information Risk Audits and Security Compliance Assessment
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to identify potential security holes. Progent has broad experience with testing tools and can assist you to analyze assessment results and respond efficiently. Progent's security engineers also offer web software validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with major global security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless security including in-place wireless equipment plus portable devices. Find out additional details about Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical support for Cisco's entire range of security and Virtual Private Network products such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get additional details about Cisco Protection, Virtual Private Network and Wireless Expertise.

Other Firewall and VPN Solutions
As well as being expert in a wide array of security solutions from Microsoft and Cisco, Progent can provide businesses of any size expert support for products from other popular firewall and VPN vendors. Progent's engineers offer:

Unannounced Penetration Testing Services
Stealth intrusion checking is a vital technique for helping companies to understand how exposed their networks are to real-world attacks by revealing how thoroughly network security procedures and mechanisms hold up to planned but unpublicized intrusion attempts instigated by veteran security specialists using the latest intrusion techniques. Learn additional information concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) Engineers for Downers Grove IllinoisCISM defines the basic competencies and international benchmarks of service that IT security professionals are required to master. CISM provides executive management the assurance that those who have earned their CISM have the background and knowledge to offer efficient security administration and engineering support. Progent can offer a CISM-certified expert to assist your organization in vital security areas including data protection governance, vulnerability assessment, data protection process management, and crisis response support.

Learn more information about Progent's CISM Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Certified System Security Professionals for Downers Grove IllinoisProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification as a result of verified professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration practices, security architecture and models, access control methodology, software development security, business processes security, physical security, encryption, communications, network security, and disaster recovery planning.

Get additional information about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Downers Grove IllinoisProgent's ISSAP Certified security experts have been awarded ISSAP status following thorough testing and significant hands-on work with network security architecture. ISSAP consultants have acquired in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.

Learn additional details concerning Progent's ISSAP Accredited Protected Network Infrastructure Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all key system functions, define effective configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Professional Expertise
CISA Cybersecurity Auditor Engineers for Downers Grove IllinoisThe CISA accreditation is a globally recognized achievement that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security audit consultant trained to assist businesses in the fields of information systems audit services, information technology governance, network assets and infrastructure lifecycle, IT support, safeguarding information resources, and disaster recovery planning.

Get more details concerning Progent's CISA Support Expertise.

CRISC Network Risk Management Experts
CRISC Risk Consultants for Downers Grove IllinoisThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and execute a business continuity strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk management services are a good fit the support provided by Progent's CISA-Premier consultants for impartially auditing your IS management mechanisms and also with the services of Progent's CISM support professionals for designing company-wide security policies and procedures.

Read more information about Progent's CRISC-certified Network Risk Management Consulting.

GIAC Professional Expertise
Network Security Engineers with GIAC (Global Information Assurance Certification) for Downers Grove IllinoisGlobal Information Assurance Certification was established in 1999 to validate the skill of IT security engineers. GIAC's goal is to make sure that a certified security consultant possesses the skills necessary to provide services in vital categories of network, information, and software security. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the expertise of certified consultants for all of the network security capabilities addressed under GIAC certification topics such as auditing IT infrastructure, security incident response, intrusion detection, web-based application security, and SIEM solutions.

Read more details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Expertise
If your business is situated in Downers Grove Illinois and you need computer security support services, phone Progent at 800-993-9400 or visit Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

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