To get fast remote help with data security issues, businesses in Downers Grove Illinois can find world-class expertise from Progent's security professionals. Progent's online service consultants are available to provide fast and low-cost help with security issues that threaten the productivity of your network. Progent's security engineers are certified to support systems powered by Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can provide expert help for key security and recovery solutions such as AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-premises backup. Progent's broad range of consulting services addresses firewall technology, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's support team has been awarded the world's top security accreditations including GIAC and CISSP.
Progent provides remote security help on a by-the-minute model without minimum times and without extra charges for sign-up or off-hour support. By billing per minute and by delivering top-level expertise, Progent's billing policy keeps expenses under control and eliminates scenarios where quick fixes entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to be slower to become aware of a penetration and are least able to mount a quick and coordinated response. The more lateral progress ransomware is able to achieve within a victim's system, the more time it will require to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist businesses to identify and isolate infected servers and endpoints and protect clean assets from being compromised. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
In case you are now faced with a network security crisis other than ransomware, visit Progent's Emergency Remote Network Help to find out how to get fast assistance. Progent has a pool of certified network security specialists who offer online and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.
For businesses that have prepared beforehand for a security breech, the formal incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security incident.
Overview of Security Services
Managing network protection as well as staying ready for recovering vital information and functions following a security breach demands an on-going program involving an array of tools and processes. Progent's certified engineers can assist your organization at any level in your attempt to safeguard your IT system, from security evaluation to designing a complete security strategy. Important technologies supported by Progent's security engineers include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Spam and Viruses.
Planning and Implementing Secure Environments
Every organization should have a carefully thought out security plan that incorporates both preventive and reactive activity. The proactive plan is a collection of precautions that works to reduce security gaps. The post-attack plan defines activities to help security personnel to inventory the losses caused by an attack, remediate the damage, document the event, and revive network functions as soon as feasible. Progent can advise you how to incorporate security into your company processes. Progent can install auditing software, define and build a secure IT architecture, and propose procedures and policies to maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy safe remote access to email and data, and configure an effective VPN.
If you are looking for an economical option for jobbing out your network security administration, Progent's 24x7 Network Support Packages feature automated online system monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted resources and that comply with government and industry security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
Data Restoration and Failure Analysis
Progent offers expertise in restoring systems and computers that have been compromised, are suspect, or have ceased to function because of a security breakdown. Progent can help evaluate the damage caused by the assault, restore ordinary business operations, and recover information lost as a result of the assault. Progent's certified specialists can also manage a comprehensive failure evaluation by examining activity logs and utilizing other proven assessment tools. Progent's background with security consulting minimizes your business disruption and permits Progent to recommend effective measures to avoid or mitigate future assaults.
Ransomware Removal and Restoration Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct a network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. To learn more, see ransomware cleanup and recovery services.
Work-from-Home Cybersecurity Consulting
At-home employees commonly utilize their own computing devices and often operate in a unsecured physical area. This situation multiplies their susceptibility to cyber threats and calls for careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the creation of policies built on best practices. Progent's seasoned roster of at-home workforce support experts can assist you to plan, implement and maintain an effective security solution that guards vital IT resources in networks that incorporate an at-home workforce.
Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your IT environment, Progent's patch management services permit your IT team to focus on more strategic initiatives and activities that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management stack that features computer learning algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to guard endpoints against increasingly sophisticated threats including ransomware, familiar and zero-day malware, trojans, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response software activated by Progent to gain control and visibility of a customer's network in the first stages of a ransomware emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated assessment of your internal and perimeter network to help you uncover, rank, fix, and verify cybersecurity weaknesses before threat actors can exploit them. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also help you to harden your network security and can help you to design and implement a unified cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To find out additional details about Progent's threat assessment solutions based on on NodeZero's PEN test products, refer to Consulting Services for NodeZero's Pentest Platform.
Stealth Penetration Security Evaluation Services
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security experts can run thorough penetration tests without the awareness of your company's internal IT staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly configured and actively monitored. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks typical of modern strains of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup operations and enable non-disruptive backup and fast restoration of critical files/folders, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from equipment failures, natural calamities, fire, cyber attacks such as ransomware, user error, malicious employees, or application glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and enter your password you are requested to confirm who you are via a device that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be used as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. To find out more about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains and warranties. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified engineers offer world-class expertise in key areas of IT security including:
Information Risk Evaluation and Compliance Assessment
Progent offers expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive system tests to reveal potential security holes. Progent has broad experience with scanning utilities and can help your company to analyze assessment results and react efficiently. Progent's certified security engineers also offer web software testing and can conduct thorough assessments of corporate-wide security to assess your company's compliance with major worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as portable devices. Read more details about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) technologies such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more information about Cisco Protection, Virtual Private Network (VPN) and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide array of network security solutions available from Microsoft and Cisco, Progent can provide companies of any size advanced engineering services for products from other major firewall and VPN vendors. Progent's consultants can provide:
Learn more information concerning Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity administration procedures, security design and models, connection permission methodology, software development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Learn more details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity experts have earned ISSAP accreditation following thorough examination and extensive hands-on work with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.
Find out additional information about Progent's ISSAP Certified Secure System Architecture Consulting Support.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies expertise in network security audit and control. Certified by ANSI, the CISA credential has consultants pass a comprehensive examination overseen by the ISACA international professional group. Progent offers the services of a CISA-Premier security audit professional trained to assist companies in the fields of information systems audit process, information technology administration, systems and architecture lifecycle, IT support, safeguarding information resources, and business continuity preparedness.
Learn more information about Progent's Certified Information Systems Auditor Consulting Services.
CRISC Network Risk Mitigation Specialists
The CRISC certification program was initiated by ISACA to verify a consultant's ability to design, implement, and maintain IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and carry out a workplace continuity strategy that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the support provided by Progent's CISA-Certified consultants for impartially evaluating your IT control design and also with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Learn more details about Progent's CRISC-certified Risk Mitigation Consulting.
GIAC Consulting Expertise
GIAC was founded in 1999 to validate the skill of computer security engineers. GIAC's goal is to verify that a certified professional possesses the skills necessary to provide support in key areas of system, information, and software security. GIAC accreditations are recognized by companies and government organizations all over the world including U.S. NSA. Progent can provide the help of GIAC certified security engineers for any of the security disciplines covered within GIAC certification programs including auditing perimeters, incident handling, traffic analysis, web-based application security, and SIEM solutions.
Find out more details about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Help
If your business is located in Downers Grove Illinois and you're looking for computer security help, call Progent at
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
City | Address | Phone | Link |
Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |