For fast online help with data security problems, companies in Downers Grove Illinois have access to expert expertise by contacting Progent's security professionals. Progent's online service consultants are ready to offer effective and affordable help with security problems that threaten the viability of your network. Progent's accredited consultants are certified to support systems powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver advanced support for vital cybersecurity and restoration technologies such as AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of consulting services covers firewall expertise, email security, protected network design, and business continuity preparedness. Progent's support staff has been awarded the industry's top security certifications including GIAC and Certified Information Systems Security Professional (CISSP).

Progent provides online security help on a per-minute basis with no minimum minutes and without extra charges for sign-up or after hours support. By billing per minute and by providing world-class expertise, Progent's billing policy keeps expenses under control and avoids scenarios where simple solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel may be slower to recognize a break-in and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to manage within a victim's system, the more time it will require to restore basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses to identify and isolate infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Do We Do Now?
Cybersecurity Consulting FirmIn case your business is currently fighting a network security emergency other than ransomware, visit Progent's Emergency Online Computer Support to find out how to get fast aid. Progent maintains a team of seasoned network security specialists who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future attacks.

For companies that have prepared beforehand for being hacked, the formal post-attack handling procedure promoted by Global Information Assurance Certification is Progent's recommended method of handling a serious security incident.

Overview of Progent's Security Expertise
Coordinating data security and staying ready for restoring critical information and functions after an attack requires a continual program that entails an array of tools and processes. Progent's security consultants can assist your organization at any level in your efforts to guard your information system, from security evaluation to designing a complete security strategy. Important areas covered by Progent's experts include Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.

Planning and Building Secure Networks
Every organization should have a thoroughly thought out security strategy that incorporates both preventive and responsive steps. The proactive plan is a collection of precautions that helps to minimize security gaps. The reactive plan defines activities to assist security staff to evaluate the losses caused by a breach, repair the damage, document the experience, and restore business functions as soon as feasible. Progent can advise you how to design protection into your business operations. Progent can install scanning software, create and build a secure computer architecture, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are available to assist you to configure a firewall, design secure remote connectivity to email and data, and install an efficient VPN.

If you are looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Packages feature automated online network monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with regulatory data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Restoration and Failure Analysis
Progent offers skill in recovering networks and servers that have been hacked, are quarantined, or have stopped working as a result of a security penetration. Progent can show you how to evaluate the damage caused by the attack, restore normal functions, and recover data compromised as a result of the attack. Progent's security specialists can also manage a thorough forensic evaluation by examining activity logs and using a variety of advanced forensics tools. Progent's background with security issues minimizes your downtime and permits Progent to propose effective strategies to avoid or contain future attacks.

Ransomware Cleanup and Recovery Services
Progent can provide the services of proven ransomware recovery consultants with the knowledge to rebuild a network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware removal and restoration expertise.

Work-from-Home Cybersecurity Consulting
At-home staff members typically use their personal computing devices and often operate in a unsecured physical environment. This increases their susceptibility to cyber attacks and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can help you to plan, configure and manage an effective security solution that protects vital IT resources in networks that incorporate remote workers.

Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic IT system. Besides optimizing the security and functionality of your IT network, Progent's patch management services permit your in-house IT team to focus on line-of-business projects and tasks that derive the highest business value from your information network. Read more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that features AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in a few minutes to guard popular endpoints against increasingly sophisticated assaults including ransomware, familiar and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial EDR response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware breach. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response consulting.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is a key component of any overall network security plan. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether existing security defense tools such as intrusion detection alerts and event history analysis are correctly set up and consistently observed. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with leading backup/restore product vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS services manage and monitor your backup processes and allow non-disruptive backup and fast recovery of vital files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, user mistakes, malicious employees, or software glitches. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected application and enter your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be utilized for this second form of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register several validation devices. For more information about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and managing your network documentation, you can save as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security engineers can provide unique expertise in vital areas of IT security such as:

Security Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive system scans to identify possible security gaps. Progent has extensive experience with these tools and can help you to analyze audit reports and react appropriately. Progent's security consultants also provide web software validation and can conduct expert assessments of corporate-wide security to assess your organization's compliance with major worldwide security standards such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection including in-place wireless appliances plus portable handsets. Read the details about Progent's Vulnerability Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide in-depth technical expertise for Cisco's complete range of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Get more details about Cisco Security, Virtual Private Network and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes advanced consulting for technologies from other important firewall and Virtual Private Network vendors. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Support Services
CISM Consultants for Downers Grove IllinoisCertified Information Security Manager (CISM) defines the basic skills and international standards of service that information security managers are expected to master. It provides executive management the confidence that consultants who have earned their CISM have the background and knowledge to provide effective security administration and consulting support. Progent can provide a CISM-certified support professional to assist your enterprise in vital security disciplines such as data protection governance, risk management, information security program management, and crisis handling management.

Read additional information concerning Progent's CISM Security Consulting Assistance.

CISSP Security Support Services
CISSP Certified System Security Professionals for Downers Grove IllinoisProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through verified professional work, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management procedures, security design and test systems, access control methodology, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Downers Grove IllinoisProgent's ISSAP Certified security consultants have been awarded ISSAP status after thorough testing and significant hands-on work with information security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of architecture security.

Learn additional details concerning Progent's ISSAP Certified Secure Network Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize modern system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor (CISA) Experts for Downers Grove IllinoisThe Certified Information Systems Auditor accreditation is an important qualification that signifies mastery in network security auditing. Certified by ANSI, the CISA credential has candidates pass an exhaustive test overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security audit engineer trained to assist businesses in the areas of IS audit process, IT administration, systems and architecture lifecycle, information technology support, protecting data assets, and disaster recovery planning.

Get more information concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified IT Risk Mitigation Specialists
CRISC IT Risk Experts for Downers Grove IllinoisThe CRISC program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a business continuity plan that follows leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier consultants for objectively auditing your IS control design and also with the services of Progent's CISM support professionals for designing security policies and procedures.

Read additional details about Progent's CRISC-certified Network Risk Management Support.

Global Information Assurance Certification Professional Expertise
Network Security Engineers with GIAC Certification for Downers Grove IllinoisGIAC was founded in 1999 to validate the skill of computer security engineers. GIAC's goal is to verify that an accredited professional has the knowledge appropriate to provide support in vital categories of system, information, and program security. GIAC certifications are acknowledged by companies and institutions all over the world including U.S. NSA. Progent offers the expertise of certified security engineers for any of the security services covered under GIAC certification programs including assessing security systems, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Read additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Expertise
If your company is located in Downers Grove Illinois and you're trying to find network security consulting expertise, call Progent at 800-993-9400 or see Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services




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    Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization utilize zero-downtime clustered servers that can provide 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan fault-tolerant server clustering solutions powered by Windows Server Cluster 2003, Progent's Certified Windows engineers ensure that your fault-tolerant server clusters are set up to optimize the competitive value of your information network.

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    Progent's Technical Response Center (TRC) provides national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone help and remote secure network connection to isolate and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required. For critical problems, the TRC tries to answer your request for service within one hour.

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  • Microsoft Certified Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Troubleshooting
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    Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.


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