For immediate online assistance with computer security problems, companies in Downers Grove Illinois have access to world-class expertise by contacting Progent's certified security engineers. Progent's remote support staff is available to provide efficient and low-cost assistance with security emergencies that threaten the productivity of your network. Progent's accredited engineers are premier to support environments based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad selection of services encompasses firewall configuration, email security, secure network architecture, and business continuity planning. Progent's support staff has earned the industry's top security accreditations including GIAC and Information System Security Architecture Professional.

Progent offers remote security assistance on a per-minute basis with no minimum minutes and no additional charges for sign-up or after hours support. By charging per minute and by delivering world-class expertise, Progent's billing policy keeps expenses low and avoids scenarios where quick fixes turn into big bills.

Our Network Has Been Hacked: What Can We Do Now?
Network Security ConsultingIn case you are currently fighting a security crisis, visit Progent's Emergency Remote Network Help to find out how to get fast assistance. Progent has a pool of veteran network security specialists who offer online and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future exploits.

For businesses who have prepared in advance for a security breech, the formal incident handling procedure promoted by GIAC is Progent's preferred method of handling a serious security incident.

Introduction to Security Support Services
Managing computer protection and staying ready for restoring vital information and systems following a security breach demands an on-going program involving an array of technologies and processes. Progent's certified security experts can help your organization at any level in your efforts to guard your information system, from security evaluation to creating a comprehensive security plan. Important areas supported by Progent's experts include Security Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Filtering of Email-Based Spam and Viruses.

Designing and Building Protected Environments
Any company should have a thoroughly thought out security plan that incorporates both proactive and reactive activity. The pre-attack strategy is a set of precautions that helps to minimize security gaps. The reactive strategy defines procedures to help security staff to inventory the losses caused by an attack, remediate the damage, record the event, and revive network activity as quickly as feasible. Progent can show you how to incorporate protection into your business operations. Progent can install scanning software, create and implement a safe computer infrastructure, and propose processes and policies that will optimize the safety of your network. Progent's security experts are available to assist you to set up a firewall, deploy safe online and mobile connectivity to email and data, and install an effective virtual private network.

If your company is looking for an economical way for outsourcing your security management, Progent's Round-the-clock Monitoring Services include automated remote server tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Security Forensics
Progent offers expertise in restoring systems and servers that have been compromised, are in question, or have failed because of a security breach. Progent can help evaluate the damage caused by the attack, restore ordinary business operations, and recover information lost owing to the assault. Progent's certified specialists can also manage a thorough forensic evaluation by going over activity logs and using a variety of proven assessment techniques. Progent's background with security consulting reduces your business disruption and permits Progent to suggest efficient ways to avoid or contain future assaults.

Ransomware Removal and Recovery Consulting
Progent can provide the services of proven ransomware recovery experts with the skills to rebuild an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware removal and restoration consulting.

Work-from-Home (WFH) Security Consulting
At-home staff members commonly use their own computing devices and often work in a poorly secured physical space. This increases their susceptibility to cyber threats and requires careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the development of security policies built on leading practices. Progent's veteran team of at-home workforce solutions consultants can help your business to design, implement and manage an effective security solution that protects vital IT resources in environments that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information network. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore product vendors to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and enable transparent backup and fast recovery of vital files, apps, system images, and VMs. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and enter your password you are requested to verify your identity on a unit that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used for this added means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple validation devices. For more information about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified security engineers offer unique consulting support in vital facets of network security including:

Security Vulnerability Audits and Compliance Assessment
Progent offers expertise with information risk auditing software like Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive system scans to identify possible security gaps. Progent has broad skills with these tools and can help you to analyze audit reports and respond efficiently. Progent's certified security engineers also provide web application validation and can perform expert assessments of enterprise-wide security to assess your organization's compliance with major industry security specifications such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment plus portable devices. Get more details concerning Progent's Information Risk Audits and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class technical services for Cisco's complete range of security and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Get more details about Cisco Protection, VPN and Wireless Expertise.

Other Firewall and VPN Solutions
As well as supporting a wide range of protection solutions available from Microsoft and Cisco, Progent offers companies of any size advanced support for solutions from other major firewall and VPN vendors. Progent's consultants can provide:

Unannounced Penetration Testing Consulting
Unannounced intrusion testing is a key technique for allowing organizations to determine how vulnerable their IT systems are to serious threats by revealing how thoroughly corporate protection policies and technologies hold up to planned but unannounced penetration efforts launched by seasoned security engineers utilizing the latest intrusion methods. Get the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
Certified Information Security Manager (CISM) Engineers for Downers Grove IllinoisCertified Information Security Manager (CISM) identifies the fundamental competencies and international benchmarks of performance that information technology security professionals are expected to master. It offers business management the confidence that those who have earned their CISM possess the experience and skill to offer efficient security management and consulting support. Progent can offer a CISM expert to help your organization in critical security disciplines including data security governance, vulnerability assessment, information security program control, and incident response management.

Read additional information concerning Progent's CISM Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Certified Network Security Specialists for Downers Grove IllinoisProgent's CISSP experts are security engineers who have earned CISSP certification through demonstrated professional work, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration practices, security architecture and models, access permission methodology, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Find out more information concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Downers Grove IllinoisProgent's ISSAP Certified security consultants have earned ISSAP status after thorough testing and extensive experience. field experience with network security design. ISSAP security experts have acquired comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.

Get additional details concerning Progent's ISSAP Certified Secure Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all key system functions, develop effective design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational goals with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Services
Certified Information Systems Auditor Experts for Downers Grove IllinoisThe Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass an exhaustive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security audit engineer able to help businesses in the areas of IS audit process, information technology administration, systems and infrastructure planned useful life, IT service delivery, protecting data resources, and business continuity planning.

Find out more details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Downers Grove IllinoisThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for impartially auditing your IT control design and also with the expertise of Progent's CISM experts for designing security policies and procedures.

Learn additional information concerning Progent's CRISC Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Professional Services
Security Engineers with Global Information Assurance Certification for Downers Grove IllinoisGlobal Information Assurance Certification was established in 1999 to validate the skill of IT security experts. GIAC's goal is to assure that a certified professional possesses the skills necessary to deliver services in key areas of network, data, and software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including United States NSA. Progent can provide the assistance of GIAC certified professionals for any of the security disciplines covered under GIAC accreditation topics including assessing networks, security incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Read additional information about Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Expertise
If your business is located in Downers Grove Illinois and you're trying to find cybersecurity support services, call Progent at 800-993-9400 or visit Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

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    If your company does not need immediate online support but you think you will need technical services with your network soon, you can save time and money and guarantee that the right expertise will be available when you need it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email

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    Progent can provide affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.

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    Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets from students and home offices to global enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

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    Progent offers expert help for every step of your Exchange 2010 migration including outsourced or co-sourced project management, site prep, project planning, specification of new software and equipment needed, suggested vendor sourcing, pilot verification at customer location or at Progent's test facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for customer's support staff and end users.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to restore your critical data.

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    Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a group of IT experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness consultants. Progent can also assist you to design and carry out a move to the Flexential facility by providing services such as designing system architecture, specifying hardware components, system setup and testing, troubleshooting, setting up online management, and educating your IT support team.

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    Progent's Cisco-certified IT professionals can show you how to create an affordable, 24x7 Internet connection solution that can deliver non-stop Internet access through a broad range of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the most current techniques for fault tolerant Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access.

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    Microsoft Forefront TMG 2010 is based on the powerful security technologies of ISA Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Cisco's network security and remote access products for small businesses represent a full line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit best with your company objectives.

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    Progent offers national urgent technical support and troubleshooting services for businesses that run UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online network consulting provides maximum return for your information technology dollar by extending user efficiency and limiting the time charged for network analysis and repair. Advanced online support utilities and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of situations your network problems can be remediated by telephone or through a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist you with the toughest network problems.

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    Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.

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    Progent offers a selection of network support packages for small organizations. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of Operations Manager 2007, a state-of-the-art network and system support product that monitors the reliability, throughput, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's economically priced network support programs, small organizations can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

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