For immediate online help with computer security problems, businesses in Downers Grove Illinois can find world-class expertise from Progent's security engineers. Progent's online support staff is ready to provide effective and economical help with security problems that threaten the productivity of your network. Progent's accredited security engineers are premier to support environments powered by Microsoft, Linux, macOS and OS X, Sun, and popular derivatives of UNIX. Progent's broad array of services addresses firewall expertise, email security, protected network infrastructure, and business continuity preparedness. Progent's technical support staff has been awarded the industry's most advanced security accreditations including CISA and Certified Information Systems Security Professional.

Progent provides online security support services on a per-minute model with no minimum times and without additional charges for sign-up or off-hour support. By billing per minute and by providing world-class support, Progent's pricing policy keeps expenses low and avoids situations where simple fixes entail major expenses.

We've Been Hacked: What Can We Do Now?
Cybersecurity Consulting FirmIn case you are currently fighting a network security crisis, refer to Progent's Emergency Online Technical Help to find out how to receive fast help. Progent maintains a pool of certified network security specialists who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security posture to protect against future attacks.

For organizations that have planned carefully for being hacked, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of responding to a serious security incident.

Introduction to Progent's Security Support Services
Managing network security and planning for recovering critical data and functions following a security breach requires a continual process that entails an array of tools and procedures. Progent's certified professionals can assist your business at all levels in your attempt to secure your information network, from security audits to designing a complete security program. Some areas supported by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Threats.

Designing and Building Secure Networks
Every business ought to have a thoroughly considered security plan that incorporates both preventive and responsive activity. The proactive plan is a set of precautions that works to minimize vulnerabilities. The reactive strategy defines procedures to help security staff to assess the damage caused by a breach, repair the damage, document the experience, and revive network functions as quickly as feasible. Progent can show you how to incorporate security into your company operations. Progent can configure scanning utilities, create and execute a safe network architecture, and propose processes and policies to optimize the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, design safe offsite connectivity to e-mail and data, and configure an efficient virtual private network.

If you are looking for an economical way for jobbing out your network security management, Progent's 24x7 Network Support Options feature automated online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud infrastructure and that comply with regulatory data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

Data Recovery and Failure Analysis
Progent provides skill in restoring networks and devices that have been compromised, are in question, or have ceased to function because of a security breach. Progent can show you how to evaluate the losses resulting from the attack, return your company to ordinary business operations, and recover data compromised owing to the event. Progent's certified specialists can also manage a comprehensive forensic analysis by going over event logs and utilizing a variety of proven forensics techniques. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend effective strategies to avoid or mitigate new attacks.

Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to reconstruct an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, visit ransomware cleanup and restoration expertise.

Work-from-Home Cybersecurity Solutions
Work-from-Home employees typically use their personal computing devices and usually work in a poorly secured physical environment. This situation increases their susceptibility to malware threats and requires judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the development of security policies built on best practices. Progent's seasoned team of telecommuter support consultants can help you to plan, configure and maintain a compliant security solution that protects critical IT resources in environments that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. In addition to maximizing the security and functionality of your computer environment, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and activities that derive maximum business value from your information network. Learn more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup/restore product companies to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products automate and monitor your backup operations and allow transparent backup and rapid restoration of vital files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or application glitches. Managed services available in the ProSight ProSight Data Protection family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are asked to confirm your identity via a device that only you possess and that uses a separate network channel. A broad selection of devices can be utilized for this added means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate multiple verification devices. For details about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains and warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you�re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified consultants offer world-class consulting support in key facets of IT protection such as:

Information Risk Audits and Compliance Testing
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system tests to uncover potential security holes. Progent has broad skills with testing utilities and can assist you to understand assessment results and respond appropriately. Progent's security engineers also provide web software validation and can perform expert evaluation of corporate-wide security to assess your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless appliances plus mobile handsets. Learn additional information concerning Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Read the details about Cisco Security, VPN and Aironet Wireless Help.

Additional Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide array of security technologies from Microsoft and Cisco, Progent offers businesses of all sizes top-level support for technologies from other important firewall and Virtual Private Network vendors. Progent's engineers can provide:

Stealth Intrusion Checking Services
Stealth intrusion testing is a key technique for allowing organizations to determine how exposed their IT systems are to serious attacks by showing how well corporate security processes and technologies stand up to planned but unpublicized intrusion attempts launched by seasoned security specialists utilizing the latest hacking techniques. Learn more details about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
Certified Information Security Manager (CISM) Consultants for Downers Grove IllinoisCISM defines the core skills and international standards of service that information technology security professionals are expected to master. It provides business management the assurance that those who have been awarded their certification have the background and skill to offer efficient security administration and consulting support. Progent can offer a CISM expert to assist your organization in key security areas including information protection governance, vulnerability management, information security program management, and incident response support.

Get additional details about Progent's CISM Security Support Services.

CISSP Security Consulting Services
CISSP Premier Network Security Consultants for Downers Grove IllinoisProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP certification through demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity administration procedures, security design and models, connection control methodology, software development security, business processes security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Find out more details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Downers Grove IllinoisProgent's ISSAP Certified cybersecurity consultants have been awarded ISSAP accreditation after thorough examination and substantial experience. field experience with information security architecture. ISSAP consultants possess in-depth understanding of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.

Get more details concerning Progent's ISSAP Certified Protected Network Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering principles and techniques in system development, review and evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity features for all key system functions, develop efficient design strategies to provide operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
CISA Cybersecurity Auditor Consultants for Downers Grove IllinoisThe Certified Information Systems Auditor credential is a globally recognized qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security professional trained to assist businesses in the fields of information systems audit services, IT administration, network assets and infrastructure lifecycle, information technology support, protecting information resources, and business continuity preparedness.

Get more details concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC IT Risk Management Consultants
CRISC Network Risk Experts for Downers Grove IllinoisThe CRISC program was initiated by ISACA to verify a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a workplace continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget. Progent's network risk management services are complementary to the support provided by Progent's CISA-Certified consultants for objectively auditing your IT control design and with the services of Progent's CISM consultants for implementing security policies and procedures.

Learn additional information concerning Progent's CRISC-certified Risk Mitigation Expertise.

Global Information Assurance Certification Professional Services
Security Engineers with GIAC Certification for Downers Grove IllinoisGIAC was established in 1999 to validate the knowledge of computer security experts. GIAC's goal is to assure that an accredited security consultant possesses the skills appropriate to provide support in critical categories of network, information, and software security. GIAC certifications are recognized by businesses and institutions throughout the world including United States NSA. Progent can provide the assistance of GIAC certified security engineers for all of the security disciplines covered under GIAC accreditation programs such as auditing security systems, incident handling, intrusion detection, web services security, and SIEM solutions.

Learn additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Help
If your company is located in Downers Grove Illinois and you're trying to find network security support services, telephone Progent at 800-993-9400 or see Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services




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