Fast Online Help for Downers Grove Illinois Networks
Fast Remote Help for Downers Grove NetworksFor businesses located in Downers Grove Illinois, Progent provides remote technical support for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have provided online support to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure issues, as well as the services of CISA and CISSP-qualified security experts to handle advanced security architecture and troubleshooting issues.

Progent's online support experts offer exceptional leverage because they have the real-world experience and are equipped with the advanced technology necessary to solve the majority of network problems rapidly. Efficient support reduces immediate expenses since solutions require fewer billable consulting minutes. Remote help also eliminates the expense of sending an engineer to your site. Your organization saves even more with indirect costs by minimizing or eliminating system outages and related losses resulting from business discontinuity, disgruntled clients, unproductive workers, and de-focused management. Progent's advanced remote consulting expertise is especially helpful for businesses that are dependent on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's billing policy for online help is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based assistance, so you are invoiced exclusively for the support that you actually get. Unlike typical online service firms, Progent requires no service activation fee or minimum fees. Progent's per-minute billing unit and clean model for pricing prevent scenarios where fast fixes somehow turn into substantial invoices. Progent's penchant for solving technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined a collection of customized technologies and proven methodologies which allow the maximum level of effectiveness for remote consulting and troubleshooting for computer networks of all sizes. Progent offers safe VPN support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the experts of Progent's Technical Response Center to interface to your company's network without compromising network security.

Progent's advanced service reporting system stores comprehensive histories for the support that Progent's clients have received. Progent's authorized engineers have access to the records of services provided to every customer by any Progent consultant. This database of problems and resolutions is structured as an easily retrievable proprietary database that enables Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's technical support grows daily. Progent's extensive list of accreditations and close associations with key industry leaders including Cisco and Microsoft make available additional massive technical databases and permit priority access to manufacturers' in-house engineering staff so Progent's remote service experts can find the most efficient resolutions in the least time.

Online technical services offered by Progent to clients in Downers Grove Illinois include:

Progent's ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same cutting-edge technology used by many of the world's leading corporations. Progent's ProSight series of outsourced network management services addresses all critical aspects of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with legal and industry data security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating tedious network management processes, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your Progent consultant so that all looming issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an objective evaluation of the health of their IT system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's ability to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup/recovery environment that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract IT projects. Billing charges for ongoing consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology allows clients to complete major projects within budget and on time. Progent's project-based online consulting services include:

  • Call Center Expertise
    Progent's Help Desk Call Center support programs for companies with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve challenging issues.

    Progent’s Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution based on the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk team of seasoned information technology experts offers your customers in Downers Grove Illinois quick contact with an efficient support resource with extensive experience delivering phone help and remote repair service for networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Call Center perception as a key driver of business success, and Progent's goal is to fix instead of simply report technical problems.

  • Business Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Group offers phone-based professional engineering expertise and training in key business application areas including ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information on Progent's expertise, programming, and training services, refer to Progent's Applications Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Downers Grove Illinois online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager for your environment so that your network maintenance is proactive rather than reactive. By exposing possible issues before they result in downtime, automated monitoring can ward off disruptive and costly service crises. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or systems that support multiple OS platforms.
How Your Downers Grove Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Nationwide Online Help, phone 1-800-993-9400, or see Contact Progent. For organizations and startups in Downers Grove Illinois, Progent's online network support specialists are ready to deliver expert and economical IT support the moment your organization needs it. More than a decade of providing remote tech support has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to develop world-class troubleshooting capability and to refine remote access tools to repair IT problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Downers Grove business deals with a regular freelance consultant or employs an in-house organization that know how to handle ordinary network issues, Progent’s Microsoft and Cisco certified engineers can still offer a convenient and seamless remote expansion of your on-site resources in cases when your regular service personnel either don't have the bandwidth or the experience to resolve unexpected system emergencies or particularly tough integration problems.

Features of Progent's Online Network Support for Downers Grove Illinois
Progent's online support, Internet-based repair, system security consulting, and network management services give companies in Downers Grove Illinois unparalleled leverage for your support investment. Whether you need occasional telephone support and Internet-based network repair or full-time Help Desk call center services and network management, Progent's professionals can provide your company enterprise-level network support while allowing you to eliminate the cost and hassle of maintaining a large in-house IT organization. Key features of Progent's online help program include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, depth of IT background, fine tuned remote support software, and understanding of corporate IT enable businesses to escape the limitations associated with exclusive reliance on smaller service organizations, independent freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

How Does My Business Start Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's certified relational database consultants offer businesses of any size remote support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, application architecture and programming, administration services, replication solutions, capacity planning, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better solutions for your IT system.

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    • Microsoft Certified Expert Amazon enterprise hybrid cloud solutions Programming Firms
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    Progent offers affordable remote consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers occasional consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and within budget.

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    Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides economical Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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  • Lync Server 2013 video conferencing Technology Professional Lync Server 2013 and Cisco Unified Communications Specialists
  • MRP Engineer ERP Design
  • MacOS and Windows Remote Support Services Mac and Windows Network Engineer
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    Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are mobile within office, hospitality, health-care or other venues where management requires user endpoints that provide more control, security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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  • Microsoft Expert Offsite DPM Managed Backup Service Engineers 24x7 Offsite Data Backup Service Support
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    Progent offers a wide array of cost-effective support services to assist your business to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or work with your business to plan and carry out a company-wide rollout of new or revised OS platforms and applications. Progent can also supply engineers and technical workers to help your company to plan for and complete a site relocation or consolidation designed to produce minimal interruption to your productivity.

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    Progent can assist your organization to utilize Cisco's networking technology to create a robust basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, manageability, availability, and disaster recovery.

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    DoubleTake/Carbonite Software offers a selection of tools intended to provide small businesses a range of affordable solutions for replicating and restoring vital applications including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small company IT networks to achieve a high level of availability and disaster recovery readiness at an affordable cost.

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    Progent can assist you to deploy Cisco's infrastructure technology to build a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware consolidation, security and compliance, manageability, uptime, and disaster recovery.

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    ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so all potential issues can be addressed before they can impact your business.

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    Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own service brand as a transparent extension of your IT consulting staff.

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    • Network Consultant wireless IP phone integration
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    Progent's Cisco wireless IP phone configuration consultants can provide remote and on-premises assistance to help you build and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Progent's Cisco-premier CCIE network engineers can assist you to maintain your current PIX 500 or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's certified consultants can help you to test Windows 7 to verify application and driver compatibility and to determine its performance and reliability working with your applications. Progent's consultants can also help you to evaluate the likely strategic value of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist you to plan and carry out a smooth migration to Windows 7 from a your current version of Microsoft Windows.

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    Progent can help your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.

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  • Support Microsoft ISA Server 2006 ISA Server 2006 Network Consultant
  • Support and Help Active Directory Multi-factor Authentication Microsoft Experts Azure AD MFA Support
  • Support and Help Microsoft Exchange 2019 After Hours Onsite Technical Support Exchange 2019 Configuration
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  • Support and Integration Meraki and Nexus Switch 24-7 Meraki Switch Redundancy Online Consulting

    • 24x7x365 Expert Microsoft Certified SCCM 2016 Cloud Integration Professionals
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    Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

  • Support services Microsoft Exchange 2010 Downers Grove-Elmhurst Microsoft Exchange Server 2013 Consultancy
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    Altaro VM Backup Boot from Backup Consulting

    Altaro VM Backup offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by providing centralized, cross-platform monitoring of IT resources deployed across on-premises datacenters and cloud environments. Progent's consulting team can provide advanced remote and onsite support to assist organizations of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    • Top Rated Windows 2019 Server Configuration
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    The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with practical expertise and in-depth familiarity with designing and integrating seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s IT services can help you with designing, deploying, managing, and troubleshooting Windows Server systems that increase the productivity of your IT network. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    • Technical Consultant Microsoft Exchange 2016 Upgrade
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    Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
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