Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Chicago Onsite IT Consulting
Progent locations in the Chicago Metro Area

City Street Address Contact Information
Chicago, IL 500 North Michigan Avenue
Chicago, Illinois 60611		 Sales Phone: 312-800-0223

Link: Chicago Network Support Services
Downers Grove, IL 650 Warrenville Rd
Lisle, Illinois 60532		 Sales Phone: 331-251-1422

Link: Downers Grove, IL Network Support Services
Schaumburg, IL 1900 E Golf Rd
Suite 950
Schaumburg, Illinois 60173		 Sales Phone: 847-944-8599

Link: Schaumburg, IL Network Support Services
Skokie, IL 1363 Shermer Road
Northbrook, Illinois 60062		 Sales Phone: 224-534-2088

Link: Skokie, IL Network Support Services

Immediate Remote Technical Support for Downers Grove Computer Networks
Fast Phone Help for Downers Grove SystemsFor businesses located in Downers Grove or anywhere in the state of Illinois, Progent provides online support for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft certified consulting experts have delivered remote support to companies in every state in the U.S. (Check out recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging networking issues, as well as the assistance of CISA and CISSP-qualified security experts to help with high-level security architecture and troubleshooting jobs.

Progent's remote technical support experts provide excellent value because they have the real-world background and are equipped with the advanced technology necessary to resolve most information system problems rapidly. This reduces immediate costs since solutions accumulate minimal chargeable minutes. Online help also avoids the cost of dispatching an engineer to your site. Your organization saves additionally with incidental expenses by reducing or avoiding network outages and related costs resulting from business disruption, upset clients, idle workers, and distracted executives. Progent's extensive online technical support expertise is particularly important in environments that are dependent on public clouds for critical network infrastructure or software such as Azure, Amazon AWA, or Office 365 Exchange Online, where onsite support may not be useful.

Progent's pricing model for online help is designed to stretch your network support investment. Progent charges per minute for phone assistance, so you owe just for the services that you actually get. In contrast to typical online service organizations, Progent requires no startup fee or minimum job duration. Progent's per-minute granularity and clean model for pricing prevent situations where fast fixes somehow turn into large tabs. Progent's skill at disposing of problems efficiently means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered an array of customized tools and field-tested processes which promote the maximum level of effectiveness for remote help and troubleshooting for computer systems of any size. Progent provides protected VPN support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the staff of Progent's online support team to access your environment without breaching corporate security.

Progent's sophisticated customer support reporting system stores comprehensive documentation describing the service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the specifics of assistance delivered to each customer by any consultant. This database of issues and solutions is organized as a quickly retrievable internal knowledge base that enables Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's support improves over time. Progent's high-level accreditations and close associations with key technology companies including Cisco and Microsoft open up additional massive technical support databases and permit priority response from vendors' internal product engineers with the result that Progent's remote consulting experts are able to come up with the best solutions in the least time.

Remote technical support services offered by Progent to businesses in Downers Grove and throughout the state of Illinois include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by some of the world's top corporations. Progent's ProSight line of network management outsourcing services addresses all critical aspects of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services deliver affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to provide web-based management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so all looming problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to assess your organization's ability either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery environment that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the services of world-class remote consulting professionals for special information technology programs. Billing rates for longer-term development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's experience with these important fields of information technology enables clients to execute major initiatives economically and on time. Progent's special remote engineering solutions include:

  • Call Center Services
    Progent's Help Desk service options for businesses with networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center outsourcing, virtual Help Desk services, and Call Center operations consulting. Progent's Help Desk outsourcing services are intended for businesses who lack the money or time to create an internal Help Desk Call Center but who require quick access to an efficient Help Desk with professional telephone assistance plus the expertise to escalate the most challenging tasks to high-level consultants.

    Progent's Help Desk consulting services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or customizing Help Desk Call Center application software to handle the particular demands of your corporation, or providing temporary phone support personnel to supplement your in-house Help Desk Call Center group during unusually busy events like software transitions, mass updates, or rolling out brand new applications.

    Progent's Help Desk team of experienced network consultants gives your workers in Downers Grove or anywhere in the state of Illinois rapid access to an effective support resource with extensive background providing phone help and online diagnostics for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk Call Center recognition as a significant enabler of business success, and Progent's target is to fix rather than just annotate technical issues.

  • Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Experts staff provides online advanced consulting expertise and education in key business application areas including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information on Progent's consulting, custom development, and training offerings, visit Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Downers Grove, or anywhere in the state of Illinois, online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM to fit your business so that your IT maintenance is proactive and automated. By anticipating possible problems before they grow into crashes, remote monitoring can minimize inconvenient and costly information system failures. Progent can also provide help with network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or environments based on multiple operating systems.
How Your Downers Grove Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent phone-based support with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For companies and startups in Downers Grove or throughout the state of Illinois, Progent's online network support specialists are ready to deliver professional and cost-effective system support the instant your business requires it. More than a decade of providing remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to repair computer problems quickly while avoiding the expense and lost time associated with on-site service calls.

Even if your Downers Grove business has a local freelance support technician or employs an in-house organization that can handle common network problems, Progent’s Microsoft certified consultants can offer an easy and transparent virtual extension of your on-site resources in cases when your usual IT support personnel either lack the availability or the knowledge to deal with sudden system crises or particularly complicated integration problems.

Benefits of Progent's Network Help for Companies in Downers Grove
Progent's remote technical help services allow your Downers Grove organization to enjoy the benefits of immediate, enterprise-level IT support without the expense of managing an in-house IT organization. Your information system will derive added business worth by being increasingly available, productive, and protected. Advantages to your company include:

  • Seamless remote expansion of your on-site IT resources
    For most offices in Downers Grove and throughout Illinois, local network service providers, whether made up of independent consultants or a full-time IT staff, can resolve typical network problems. However, major troubles might occur when your regular support personnel are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your onsite support personnel. In these situations, Progent's on-call service experts offer an easy, quick, and budget-friendly solution to supplement your local resources and to convey valuable knowledge to increase your ability to handle future issues in-house.

  • Less Dependence on Individual Consultants
    For IT maintenance, smaller organizations commonly depend on individual freelance consultants. While independent service people carry smaller overhead than big support firms and can often charge lower rates, they are sometimes overextended, making it difficult to respond quickly to crisis situations. If an independent consultant is busy with another customer, ill, on vacation, or in class, the lack of fallback help may require your company to go without assistance during an emergency. As your business expands, network unavailability and problems with vital applications become more costly. The budget you thought you were conserving on a freelancer can be consumed quickly by lost productivity. Progent provides a ready source of backup service expertise to insure your IT system is always up and running.

  • Build a Scalable Foundation for Seamless Growth
    Companies typically start with an information system implemented on a modest budget. Lacking a robust framework, band-aid repairs often get piled on top of a shaky foundation. As a company grows, stability and expandability problems can impede the success of the business. Such badly designed environments require careful assessment, intelligent long-term planning, and broad-based IT knowledge to evolve to a system architecture able to deliver the stable foundation to handle current business demands and facilitate future growth.

  • Interact with Solution Providers Rather Than Technology Resellers
    Smaller organizations need guidance and technical training to navigate through an ever more complex array of product options capable of accelerating business growth and improving efficiency. These companies hardly need a network consultant who is motivated to earn a commission on a specific vendor's products. Network consulting and product selling can lead to a situation where the proposed solution is built around a predetermined product rather than the true requirements of a business. Progent eliminates these conflicts of interest by selling only services instead of products. This enables Progent to match IT expertise with the real needs of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's staff size, range of IT expertise, fine tuned support tools, and familiarity with enterprise networking allow businesses to escape the limitations of excessive dependence on smaller service firms, individual freelance consultants, or over-stretched in-house IT help.

Progent stands out by providing:

  • In-depth Expertise in Microsoft's Entire Line of Servers
    Progent can provide in-depth support for Microsoft’s popular server platforms with services that include Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server planning and deployment consulting, Microsoft Windows Server 2008 upgrades, Windows 2003 upgrades, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange 2010 Server support, Exchange 2007 Server and Exchange 2003 Server migration, plus MS SQL Server 2017 planing and migration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, and Microsoft SQL Server management and troubleshooting.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and on-site visits by the minute. Consequently, you pay exclusively for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services delivered during normal business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.

  • Full Records of IT Services
    Progent has created a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every customer. The discipline of detailing and organizing service activity allows more effective service and eliminates a variety of typical problems such as when a support client is virtually held captive to a consultant who refuses to release vital service information.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service companies to provide 24x7 remote tracking services based on MS Operations Manager. MS System Center Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By revealing possible issues before they cause lost productivity, system monitoring can save your IT network from painful and expensive service disruptions.
How Does My Business Begin Receiving Remote Technical Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.













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If you need help writing, enhancing, or repairing applications for Microsoft Windows, Linux, or for the Web, Progent’s team of programmers, database designers, and project managers can help ensure you get the job done on time and within budget. Progent's seasoned application developers can provide cost-effective and efficient remote consulting for jobs as small as creating VBA macros for Excel or as large as developing mission-critical database applications based on SQL Server ,Oracle, or MySQL.

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Symantec VelociRaptor Security Group
Symantec VelociRaptor Auditor in Newark, NJ

Progent's Symantec experts can help you support legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also help you design and implement a comprehensive security plan that can include firewall/VPN devices and software, managed security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single source for on-going technical support, administration, training, and security consulting.

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Protect for Computer Security
Data Backup Cybersecurity Tech Services Mesa, AZ

For smaller organizations, computer security and regulatory compliance is excessively complicated to stay ahead of but too dangerous to overlook. The world's largest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks as though there's no place to hide. Progent has made it affordable for smaller companies to implement critical security tasks effectively by providing the advantage of billable time to the closest minute with no minimum billing for remote help. This means you can have access to a world-class computer consultant to provide precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP qualified security experts can assist your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.

Downers Grove, Illinois Onsite Support Computer Support for Exchange Server 2013 in New York, New York
Systems Management Server 2003 Professional
Consultant Brisbane, CA

Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications rapidly and reliably to appropriate workers, reduce product expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently exploiting the management capabilities built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.

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Fault Tolerant Colo Engineers
High Availability Data Centers Specialist

Progent's Data Center professionals can help you find fault-tolerant data centers that meet the specific needs of your business. Fault tolerant colocation sites are particularly appealing to small companies because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of consulting and support services.

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Linux Remote Consultant
Sun Solaris Remote Consultant in Tulsa

Progent provides nationwide online phone support and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft products. Remote network consulting provides optimum return for your information technology budget by protecting client productivity and limiting the hours charged for computer analysis and repair. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the most difficult system issues.

ISSAP Certified Security Architecture Specialists ISSAP Certified Security Architecture Engineers
Microsoft Exchange Upgrade Support and Setup
Remote Consulting Detroit, MI

Progent is one of the most qualified information technology support companies in Northern California for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full benefits of Microsoft Exchange 2000 for common scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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Mandrake Linux, Sun Solaris, UNIX Consultant Services Scottsdale, AZ Award Winning Redhat Linux, Solaris, UNIX Support Services
Microsoft Certified IT Consultant for SBS 2011 Small Business Server 2008 Remote Troubleshooting
Microsoft Exchange 2016 Small Business Network Consultant Microsoft Exchange Information Technology Management in Durham Research Triangle
Microsoft Lync Server Instant Messaging Outsourcing Microsoft Lync Server IM Online Help
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F5 Networks 3-DNS IT Consulting
High Availability Load Balancing Network Consulting

Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

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Development Firm for Amazon MWS integration training
Redwood Shores, CA Developer Firms for Amazon Marketplace Web Service programming

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

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SCVMM 2012 Reporting Configuration
SCVMM 2012 Reporting Computer Consulting in Irving

Progent can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.

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Networking Consultancy Setup and Support for Fedora Linux, Sun Solaris, UNIX
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Technology Professional for Citrix XenDesktop desktop virtualization
virtual Windows desktops Technology Consulting Services

For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the business value of your information network; configure XenDesktop software with your servers, end-user devices, and peripherals; migrate your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.

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Philadelphia, Pennsylvania Information Technology Outsource Network Specialist for Philadelphia, PA, Pittsburgh, PA, Allentown, PA, Erie, PA
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SBS 2008 Online Help Online Consulting for Small Business Server 2003
SQL 2012 Support Organizations West Covina SQL Server 2012 Recovery Services
Small Business Information Technology Consulting Firms
Microsoft and Cisco Certified IT Consultants in San Diego

Progent is a pioneer in economically delivering enterprise-class network support to small businesses. Progent's achievement in handling the network support needs of the historically underserved small company market is the combined result of major technical and operational innovations that have removed much of the conventional costs out of managing network support, injected unprecedented professional skill into the support mechanism, and dramatically streamlined the repair cycle.

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Entourage and Exchange Technical Support
Microsoft Outlook for Mac Professionals in Toledo

Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, examine the GAL, import addresses, synchronize appointments, and alert fellow workers to meetings via your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage training.

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Exchange 2016 Integration Online Consulting
Exchange 2016 Mailbox migration IT Consultants Richmond

Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Service Provider for Downers Grove Cisco Certified Experts Network Consulting for Millbrae in Northern California
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Services Computer Security for Firewall San Diego - La Mesa
SCCM 2016 Peer Cache On-site Technical Support
Tulsa, OK Technology Consulting

System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

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Visual Basic Contract Development
Developer Firm for Application Alameda, CA

If you need assistance writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can help make sure you get the project done on time and within your budget. Progent's experienced software programmers can provide cost-effective and expert remote consulting for projects as simple as writing Vidual Basic macros for Office Excel or as large as developing mission-critical RDBMS applications based on SQL Server or Oracle.

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BlackBerry BPS Professional
Urgent Remote Support Services for BlackBerry BES Server

Progent can provide the support of BlackBerry-qualified professionals who can assist small organizations to design, administer, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an internal BlackBerry expert and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small and mid-size companies an efficient option for integrating BlackBerry technology productively into their IT system.

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Support Consultant for Downers Grove Award Winning California Computer Outsourcing Consultants
Services for Linux
Engineer for Sun Solaris in Mobile, Alabama

Progent's UNIX family consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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Tech Services Consulting for Microsoft SharePoint Server 2010 El Paso, TX
Technical Support Firm Seattle, WA Integration Consulting
Technical Support Group Los Angeles, California Network Consulting Organization
Proxim Consulting
Wireless Link Support Services New York, NY

Progent’s wireless consultants can help small businesses plan, select, pilot, deploy and support secure building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of security that matches or excels wireline interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity technology that fit best with your company needs.

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Windows Security Computer System Consultant Remote Microsoft and Apple Computer Network Companies Irvine Newport Beach California
Windows Security Small Business IT Consultant Microsoft Exchange Tech Services High Point Asheboro Kernersville
Microsoft Denali Technology Consulting Services
Microsoft Certified Integration Vacaville, CA

Progent can provide the support of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

Windows Server 2003 Specialist Windows Server 2003 Specialist
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