Fast Remote Troubleshooting for Downers Grove Illinois Information Networks
Immediate Phone Technical Support for Downers Grove SystemsFor businesses located in Downers Grove Illinois, Progent provides online technical support for computer systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided remote support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE engineers to handle challenging networking issues, as well as the assistance of CISA and CISSP-accredited cybersecurity experts to handle high-level security architecture and diagnostic issues.

Progent's online support experts provide excellent leverage because they have the practical background and have access to the sophisticated tools needed to solve the majority of information system problems quickly. Efficient support lowers immediate costs because solutions accumulate minimal billable minutes. Online help also avoids the cost of dispatching a consultant to your location. Your organization benefits even more with incidental expenses by reducing or eliminating network outages and related losses stemming from business discontinuity, upset clients, idle employees, and distracted management. Progent's advanced online consulting expertise is particularly valuable for organizations that depend on public clouds for vital infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges per minute for phone consulting, so you are billed exclusively for the services that you actually get. In contrast to many remote support organizations, Progent requires no service activation fee or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with scenarios where fast fixes manage to end up as major bills. Progent's penchant for dealing with problems efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined an array of optimized tools and field-proven methodologies which permit the maximum level of efficiency for remote help and troubleshooting for information systems of any size. Progent's remote service group can interface to your computer system without violating system security.

Progent's sophisticated technical support database system stores extensive records for all support that Progent's customers have been provided. Progent's authorized engineers have the benefit of the specifics of assistance delivered to each client by any Progent engineer. This history of problems and responses is stored as a conveniently searchable proprietary knowledge base that allows Progent's online technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's support services grows over time. Progent's high-level accreditations and close relationships with important vendors such as Cisco and Microsoft open up other vast technical databases and permit fast access to vendors' in-house engineering staff with the result that Progent's online consulting specialists can arrive at optimal solutions in the least time.

Remote support services available from Progent to businesses in Downers Grove Illinois include:

ProSight Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, subscription-based services intended to enable small and mid-size organizations to benefit from the same advanced technology deployed by some of the world's leading enterprises. Progent's ProSight suite of network monitoring and management services covers all key areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so that all potential issues can be addressed before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of real-time and in-depth management reporting plug-ins designed to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup technology vendors to produce ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. ProSight DPS services manage and track your data backup processes and allow transparent backup and fast restoration of vital files/folders, applications, images, plus VMs. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or application glitches. Managed services available in the ProSight Data Protection Services selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight MFA with Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm your identity via a unit that only you have and that is accessed using a different network channel. A broad range of devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate multiple validation devices. To find out more about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Shared Call Desk: Outsourced and Co-managed Help Center Services
    Progent's Co-managed Service Desk provides a seamless supplement to your core support organization. User access to the Help Desk, delivery of technical assistance, issue escalation, trouble ticket creation and tracking, performance measurement, and management of the support database are consistent whether issues are resolved by your in-house network support organization, by Progent's team, or by a combination. You have unrestricted versatility to expand or reduce your part of support activity as circumstances demand. Progent takes care of startup installation and onboarding of the professional services automation (PSA) software plus workflow documentation, testing and training. For details about ProSight Shared Support, see ProSight Shared Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT network. Besides maximizing the security and functionality of your IT network, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic initiatives and tasks that deliver the highest business value from your network. Learn more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup environment that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the services of seasoned online consulting professionals for contract information technology programs. Progent's charges for ongoing consulting projects are set according to the level of expertise of the consultants involved. Progent's background in these important areas of information technology enables clients to complete major initiatives within budget and on time. Progent's special remote engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center programs for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to handle complex problems.

    Progent's Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Call Center team of seasoned network experts gives your customers in Downers Grove Illinois fast communication with a dependable support resource with years of experience offering telephone-based consulting and online repair service for IT systems that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Help Desk perception as a crucial enabler of business efficiency, and Progent's aim is to solve and not simply annotate technical issues.

  • Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts Team offers phone-based advanced engineering expertise and education in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, programming, and training for familiar Microsoft applications such as CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information about Progent's expertise, custom programming, and training services, see Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of System Center2, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver organizations in Downers Grove Illinois remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can adapt SCOM to suit your business so that your computer support is proactive and automated. By spotting possible problems before they grow into downtime, remote monitoring can avoid inconvenient and costly service breakdowns. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or networks based on a variety of operating systems.
How Your Downers Grove Business Can Contact Progent's Remote Service Experts
To contact Progent about urgent remote expertise with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For offices and startups in Downers Grove Illinois, Progent's phone-based computer support engineers can provide expert and affordable IT support the moment your business requires it. Over 20 years of offering remote tech support has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune remote connectivity tools to repair computer problems rapidly while avoiding the cost and lost productivity associated with on-premises service calls.

Even if your Downers Grove office has a regular freelance support technician or maintains a full time IT staff that can handle typical computer issues, Progent's Microsoft certified consultants can still offer a convenient and transparent remote extension of your local resources in cases when your regular service personnel either don't have the time or the experience to resolve sudden system crises or particularly complicated integration projects.

Details of Progent's Online Computer Support for Downers Grove Illinois
Progent's online help, remote troubleshooting, system security consulting, and system administration services offer businesses in Downers Grove Illinois the greatest leverage for your support budget. Whether you need occasional phone support and remote troubleshooting or full-time Help Desk call center services and network management, Progent's experts can deliver your company enterprise-level IT support while allowing you to avoid the cost and administration overhead of maintaining a full-service in-house IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, depth of technical background, fine tuned remote support software, and familiarity with enterprise networking allow businesses to avoid the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or limited internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, at the forefront of network service, performing a broad variety of technical projects for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support staff. This ensures that you get not just expert technical skills, but also a consultant with proven approaches for applying technical knowledge to resolve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-site visits per minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum fee and requires no retainer for support services delivered during normal business hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be tempted to permit simple problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or small support firms who provide scant documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by every consultant to each client. The practice of detailing and archiving service records results in more efficient support and eliminates a variety of common misfortunes such as when a service client is effectively held captive to a consultant who won't release vital service information.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock remote monitoring services powered by MS System Center Operations Manager. Microsoft Operations Manager causes your network maintenance to be anticipatory instead of reactive. By uncovering possible issues before they result in downtime, system monitoring can save your information network from painful and costly availability disruptions.
How Does My Business Start Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    Progent's IT outsourcing services for small companies include designing 2003 Server, .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving chronic integration issues, and producing a comprehensive security strategy. Progent can help you maximize system availability and throughput via zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can assist with needs assessment, product identification, BOM development, vendor selection, purchasing logistics, and complete documentation. Progent's computer outsourcing help also features education for office productivity products such as Microsoft Office XP.

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    • QuickBooks Pro Consulting
    Navision Consulting

    In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group online training customized to meet your specific requirements. Progent's consultants also can help you build and maintain a secure, robust network infrastructure to run your ERP, MRP and accounting applications.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.

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  • Dynamics GP Consultant Services On-site Technical Support Dynamics GP Accounting
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    Progent has created several network security service bundles intended to deliver larger enterprises an objective and comprehensive network security evaluation from a group of certified security consultants. All Progent's security assessment bundles incorporate a suite of services including network scans from within and from outside your corporate firewall, expert interpretation of scan results by certified security consultants, creation of a paper documenting the results, plus an interactive high-level executive outbrief and a detailed live outbrief for internal IT administrators.

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    Progent's data protection experts can help you to design, implement and troubleshoot a backup plan based on MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical machines, works with all popular public clouds, and permits you to build a backup solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, system glitches, ill-intentioned users, and malware assaults such as ransomware.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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  • Fault Tolerant Internet Data Center Online Support CISM Security Security Internet Data Center Engineers
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  • Google Cloud Security Consulting Services Consultancy Google Cloud Windows
  • Google Cloud hybrid integration Programming Firm Professionals Enterprise hybrid cloud
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    • Amazon Marketplace Web Service integration Engineer
    Integration Companies Amazon Marketplace Web Service programming

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

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  • ISA 2006 Information Technology Consulting ISA 2006 Firewall Professional
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    • VMware Server Virtualization Consultant Services
    24x7 VMware vRealize Orchestrator vRO Engineer

    Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and disaster recovery.

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    Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent offers full-service project management so you can plan and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.

  • Immediate RIM BlackBerry Design Consultants Downers Grove IL Expert BlackBerry BPS Downers Grove-DuPage County, IL
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  • Integration .NET Software .NET Blazor Outsourced Programming
  • Integration BlackBerry Enterprise Server BlackBerry BPS Professional
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  • Lync Server 2013 security Consultancy Lync Server 2013 Mobility Services Consultancy

    • Cisco VoIP Phones and Unified CM Troubleshooting
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    Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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  • MSP360 Server Backup Technical Consultant Computer Consulting MSP360 Desktop Backup
  • Macintosh Applications Learning Quark Instruction
  • Downers Grove-Naperville Technical Support Outsource
  • Meraki MR52 Access Point Computer Consulting 24/7 Meraki MR52 Access Point Network Consulting
  • MetroCluster Management Engineers Consulting Services NetApp Disaster Recovery
  • Microsoft Access software programming Consultant Services Microsoft Access performance tuning Integration Companies
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  • Microsoft Certified Expert Lync Server 2013 conference bridges Services Lync Server 2013 VoIP Technology Professional
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  • Microsoft Dynamics NAV Design and Installation Applications Consulting MS Dynamics NAV
  • Microsoft Exchange 2000 Upgrade Technology Consulting Microsoft Exchange 2000 Upgrade Support Services
  • Microsoft ISA 2004 Server Online Technical Support 24 Hour Computer Consulting ISA 2004 Server
  • Microsoft Mac and Linux Desktop Network Repair Service 24x7x365 Microsoft Desktop Maintenance
  • Microsoft Office 2003 Computer Consulting Group Microsoft Windows Information Technology Consulting Firm
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  • Microsoft Project Server 2010 Applications Consultant Microsoft Project Server Development Company
  • Microsoft SharePoint Server 2010 Troubleshooting Downers Grove-DuPage County, IL, United States Network Consultant Microsoft SharePoint Server 2007 Downers Grove-Bolingbrook, IL
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  • Microsoft Windows 11 Snap Groups Specialist Windows 11 Autopilot Computer Consulting
  • Microsoft Windows SBS 2008 Consulting Microsoft Small Business Server Onsite Technical Support
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  • NetApp SAN Fabric Engineer NetApp MetroCluster Switchover Professionals

    • Immediate SentinelOne Phishing Protection Professionals
    SentinelOne Endpoint Security Professionals

    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).

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    • 24-7 SMS 2003 Upgrade Network Consultant
    SMS 2003 Upgrade Support and Integration

    Progent's Microsoft experts provide small and medium size companies enterprise-class consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment management. Configuration Manager is Microsoft's new title for the update management platform previously called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for streamlined OS and application deployment, security patch control, software metering, and software license compliance. Progent's consultants can also assist you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager.

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  • Offsite Workforce Downers Grove Consulting Services - Cybersecurity Solutions Guidance Downers Grove-Elmhurst, IL Downers Grove Remote Workers Security Solutions Consulting Services Downers Grove-Elmhurst
  • Offsite Workforce Downers Grove Consulting and Support Services - Video Conferencing Systems Expertise Downers Grove, Illinois Downers Grove At Home Workforce Video Conferencing Technology Assistance Downers Grove-Naperville, Illinois
  • Online Support Fortinet 6500 Series Firewalls Fortinet Firewalls Online Consulting
  • Open Now Microsoft Teams mobility Engineers Microsoft Teams PBX integration Engineer
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  • Part Time Jobs Microsoft MCDBA Engineer Orinda CA Top Microsoft Consulting Careers Pittsburgh California
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  • Private Cloud Solutions Engineer ProSight Virtual Server Private Cloud Hosting Consultant Services
  • ProSight DPS ECHO Hybrid Cloud Backup Services Online Support ProSight DPS ECHO Backup and Recovery Services Consultant

    • Microsoft Certified Project Server Time Reporting Application Support
    Microsoft Project Server 2013 Application Consultant

    Progent's Microsoft-certified consultants offer in-depth support in implementing, operating and troubleshooting any edition of Project Server and can provide a wide range of cost-effective remote support services based on proven best practices to assist businesses of all sizes to get all the advantages of this leading platform. Support services available from Progent include solution planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.

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  • ProSight Reporting ConnectWise Automate IT Consultant ProSight Reporting Network Infrastructure Monitoring Support and Help
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    • Cisco Virtual Private Network Information Technology Consulting
    Remote Access Support and Integration

    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products aimed at preventing data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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  • Professionals macOS and OS X Apple iPad Professionals
  • Downers Grove, Illinois Software Consulting
  • Progent Management Team Network Manager Outsourcing IT Support Progent's Management
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  • Progent Small Business Migrations Progent Small Enterprise Computer Consultancy Firms
  • Project Methodology Server Consultant 24 Hour Developing Phase: Pilots Computer Tech

    • Security Services Symantec VPN
    Security Consultancies Symantec VPN

    Progent's Symantec experts can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also help you design and implement a comprehensive security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and network defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical support, administration, education, and security expertise.

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  • Red Hat Linux, Solaris, UNIX Computer Consulting Downers Grove-Naperville, IL, United States On-site Support Fedora Linux, Solaris, UNIX Downers Grove IL
  • Remote Consulting SQL Server Management Studio SQL Server 2016 Application Migration Support Outsourcing
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    • iPad Network Professional
    Mac Network Professional

    Progent's Mac support engineers can assist you with a wide range of system infrastructure issues including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the challenge of designing, integrating, and maintaining a network infrastructure that is robust, secure, productive and aligned with your business objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also provide skilled professionals to support Cisco routers and switches.

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  • SCCM 2016 Application Management On-site Technical Support 24 Hour SCCM 2016 Intune Integration IT Consulting
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  • SCVMM 2016 and SQL Server Online Support Services SCVMM 2016 Shielded VM Support and Help
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  • SQL Server 2014 Cardinality Estimation Online Consulting SQL Server 2014 Cardinality Estimation Setup and Support
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  • SQL Server Reporting Services Help and Support Microsoft SQL Server 2016 IT Consultant
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    • Microsoft Office XP Online Troubleshooting
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    Progent's computer outsourcing support offerings for small businesses feature planning Server 2003, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing chronic IT problems, and creating a comprehensive security plan. Progent can show you how to enhance system reliability and performance with non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for major upgrades and can help with needs definition, product identification, BOM production, vendor qualification, procurement coordination, and full documentation. Progent's computer outsourcing service also includes training for office productivity packages such as Microsoft Office XP.

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  • SharePoint 2019 On Prem Online Support SharePoint 2019 Troubleshooting
  • Skype for Business Web Apps Server Consult Technology Professional Skype for Business and SQL Server
  • Small Business APs Consultants Cisco Certified Experts Small Business WAP300 AP Engineer
  • Small Business IT Outsourcing Firm Texas Wisconsin Networking Group
  • Small Business Technology Consulting Services Small Business Computer Engineer
  • Small Business WAP581 Online Help Computer Engineer Small Business 100 Access Point
  • Specialist Exchange Server 2003 Exchange Server 2013 Help and Support
  • Specialist Windows and UNIX UNIX, Windows Engineer
  • Specialists Cisco 520 Secure Router Cisco Spam Blocker Cybersecurity Consultancy
  • Support Desk Outsourcing Services Online Support 24/7 Help Desk Services On-site Support
  • Symantec Raptor Cybersecurity Tech Services Symantec Firewall information Systems Audit
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    Antivirus Support Services

    E-Mail Guard is Progent's economical anti-spam and virus defense managed service that gives small companies world-class protection against spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and anti-virus services that stop email assaults before they are able to breach the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server platform, hardware technology, or data center location.

  • Technical Consultant Comprehensive Event Management System Center MOM Technology Professional
  • Technical Consultant Duo MFA and Single Sign-on Largest Multi-factor Authentication On-site Technical Support
  • Technical Consultant SQL Server 2019 Always On SQL Server 2019 and VMWare Onsite Technical Support
  • Technical Services Microsoft Consulting Companies Microsoft Office XP
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  • Technical Support Services Altaro VM Backup Encryption Hornetsecurity Altaro VM Backup Integration Technical Support

    • Intrusion Protection Systems Cybersecurity Group
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    Progent offers organizations of any size professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select appropriate products from multiple vendors to achieve your security goals while staying within your spending limits.

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  • Technology Consulting Services Microsoft Small Business Server 2011 Open Now Microsoft SBS 2008 Integration Support
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    • 24-Hour System Center 2016 and Intune Integration
    Microsoft Certified System Center 2016 Service Manager Integration Services

    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT support programs, small and midsize businesses can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company networks world-class availability, protection, and productivity.

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    • Best Consultant Services Business Continuity Testing
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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

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  • Virtual Server Private Cloud Hosting Technology Professional Hosting for Virtual Servers Specialists
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  • WatchGuard Firebox Security Services Award Winning WatchGuard Firebox M4800 Firewall Cybersecurity Company
  • Windows 2003 Server Support and Integration Windows 2003 Remote Consulting
  • Windows Server 2012 R2 Multitenancy Specialists 24 Hour Microsoft Certified Windows Server 2012 R2 Clustering Information Technology Consulting
  • Windows Server 2019 Server Consultant Management Windows Server 2016 Downers Grove-Elmhurst
  • Windows Server 2022 Storage Spaces Direct Consulting Windows Server 2022 Hyper-V Remote Troubleshooting
  • Windows and UNIX Professional Specialists Solaris with Windows
  • Work from Home Employees Downers Grove Assistance - Backup/Restore Technology Consulting Largest Work from Home Employees Consulting and Support Services in Downers Grove - Backup/Restore Technology Expertise Downers Grove-Oak Brook, IL, United States
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  • iPhone and Exchange integration Specialist iPhone LDAP Technology Consulting
  • macOS Small Business IT Support Firms macOS Online Specialists
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