Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Downers Grove organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers services ranging from as-needed guidance for helping you past challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Downers Grove, Illinois organizations to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for an at-home work environment can be especially complicated if you have to accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering online help for both outdated as well as modern technologies in virtual office venues enables you to make cost-effective use of your available infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Support services offered by Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated remote workers to access IT assets located at your company data center or in a public cloud. Progent's consultants can help your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a broad selection of endpoint devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a data center PC's desktop. This technology gives IT managers more control over the digital environment of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier online consulting for deploying routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often supporting the whole family and guests, are frequently utilized by telecommuters to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can help you to resolve these problems by providing expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions impact the performance and reliability of connections between telecommuters and the corporate network. Line-of-business applications might demand redundant Internet connections in the event the normal connection fails. Progent offers guidance for identifying Internet service providers, selecting appropriate service packages, and configuring redundant Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Downers Grove, Illinois organization, call 1-800-993-9400 or refer to Contact Progent.