Downers Grove Remote Workers Solutions Support Services
System Infrastructure Configuration Consulting Experts
Expanding your remote workforce can have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Downers Grove organization to pick the right tools and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Downers Grove, Illinois organizations to with any facet of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home workforce can be particularly challenging if you must manage a combination of personal hardware such as desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware releases. Progent's experience providing remote help for both outdated as well as modern IT products in virtual office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to assist your company to create a high-functioning work-at-home ecosystem include:
- VPN connectivity allows you to create a safe tunnel for authorized remote workers to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect software to provide safe VPN tunneling for a broad selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a remote PC's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for setting up routers from all major vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently used by at-home employees to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to mitigate these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point setup help.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company network. Line-of-business processes may require redundant Internet access in case the normal connection fails. Progent offers guidance for picking service providers, picking sensible service bundles, and configuring high-availability Internet access. See Internet connectivity integration services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Downers Grove, Illinois business, phone
An index of content::
Enterprise hybrid cloud integration Services
Google Cloud hybrid solutions Professional
Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine physical resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Cloud Network Management Tech Support Outsource
Cisco DNA Center Management IT Consulting
Progent's Cisco-Premier network management engineers can help you to use Cisco's network management tools alongside a selection of powerful third-party applications to create a comprehensive network management solution in order to keep your network operating reliably, fully utilize expensive resources, protect your data, revive quickly from device failure or deliberate assaults, and allow you to add or reassign network resources sensibly and economically as your business evolves.
Mac and Windows Active Directory IT Consultant
Mac and Windows Remote Troubleshooting
Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer expert support to companies that rely on these platforms to keep their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Microsoft MCSA Contractor
Cisco Engineers Positions
If you are a network engineer with technical support experience, teaming with Progent and assisting our clients will enhance your skills through collaboration with our staff of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and technical help to small businesses will give you the chance to work closely with business leaders and add significantly to the success of exciting companies. Also, Progent's virtual office environment offers the most advanced tools for remote service and wireless access to help you to deliver fast fixes when you take on business-critical problems.
Supplemental Service Desk Network Consulting
24-7 IT Services Supplemental Helpdesk
Progent's Network Help Desk Outsourcing Support Services for desktop technical support are designed especially for small organizations who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Online Support Services 64-bit Server
64-bit Migration Technology Professional
Progent's Microsoft-premier engineers can help you to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of migrating to 64-bit desktop processing, plan an efficient upgrade process that minimizes operational disruptions, and deliver inexpensive, professional remote support to aid your company to configure 64-bit PC desktop software and application software on your current computers.
24x7 Offsite Employees Cybersecurity Remote Troubleshooting
Remote Employees Cybersecurity Professionals
Progent can help small and medium-size organizations to install endpoint device security protection solutions and deliver mitigation expertise needed to support work-from-home employees.
3900 Router Support
ASR 1000 Router IT Consulting
Cisco offers an extensive product line of routers that includes appliances built to provide the protection, bandwidth, and availability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
After Hours ProSight Email Content Filtering Service Consultant
ProSight Email Guard Outbound Email Encryption Consultant
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Linux RedHat Phone-based Consultancy
Linux Remote Engineers
Progent provides national online help and consulting services for businesses that operate networks powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum return for your IT dollar by extending client productivity and shortening the time billed for computer repair services. Advanced online access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to help with the most challenging network issues.
Linux Remote Consult
Solaris Online Consultancy Services Company
Progent offers nationwide urgent help and troubleshooting services for companies that run Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides optimum return for your information technology budget by protecting user productivity and limiting the hours billed for computer repair services. Sophisticated online support technology and experienced technicians and consultants allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult network problems.
Exchange 2013 Migration Computer Engineer
On-site Support Exchange 2013 Performance Tuning
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features plus a revamped structure. These enhancements affect key areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange Server 2013.
Onsite Technical Support Windows Server 2012R2 Server Manager
Windows Server 2012 R2 Cloud Technology Professional
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
24/7 Avaddon ransomware hot line Specialists
Sodinokibi ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Setup and Support Remote Server Monitoring
24/7 ProSight Remote Server Management Support
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming issues can be addressed before they can disrupt your business.
Network Engineer Microsoft Exchange 2000 Upgrade
Migration Exchange 2000
Progent is among the most qualified network consulting companies for creating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Professionals Citrix Server Management
Citrix XenServer Consult
Progent's Citrix-authorized consultants can help you to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to enhance resource utilization, performance, security and compliance, availability, and recoverability.
Microsoft Windows 7 Evaluation On-site Technical Support
Microsoft Windows 7 Consult
Progent's certified engineers can provide remote and onsite support expertise to help your company to administer, maintain, and repair computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and remote network monitoring and alerts.
Technology Professional NetApp MetroCluster Design
Consultant NetApp MetroCluster Disaster Recovery
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently following best practices.
After Hours Online Help Exchange 2019 Compliance
Configuration Exchange 2019 O365 Integration
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Migration Consulting Exchange 2003 Server
Microsoft Exchange Upgrade Computer Engineer
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Biggest Windows 10 Cortana Information Technology Consulting
Windows 10 Cortana Computer Engineer
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Dynamics GP 2015 Management Reporter Design Firm
Dynamics GP 2015 Management Reporter Programming Firms
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, supports popular handheld devices, permits one-time login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.
Microsoft Windows 2019 Computer Consulting
Microsoft Windows 2019 IT Consultants
The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and in-depth knowledge in planning and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent's IT support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Specialist Firepower Management Center
24/7 CCNP Expert Certified Firepower Management Center Outsourcing
Progent's experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.
Threat Management Gateway Technical Support Services
Forefront Threat Management Gateway 2010 Outsourcing
Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server 2006 and provides a centrally managed web gateway that delivers a single-server solution for an array of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production deployments; integrate Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Largest ProSight Reporting Infrastructure Monitoring On-site Technical Support
ProSight Reporting SentinelOne Remote Network Monitoring Professionals
ProSight Reporting is an expanding suite of in-depth reporting tools designed to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SCCM 2016 Troubleshooting Online Support Services
IT Consultants SCCM 2016 Application Management
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, enables safe self service, and offers a common point of control for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Top Ranked Services WannaCry ransomware recovery
MongoLock ransomware recovery Specialist
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Catalyst Ethernet Switch IT Consultants
Top Rated Catalyst Ethernet Switch Technical Consultant
Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from outdated appliances to current models.
Consultants Ryuk ransomware recovery
ransomware cleanup and file restore Services
Progent's seasoned ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
24x7 Help and Support Consulting Support for Network Service Providers
Technical Support Services IT Services for Network Service Firms
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a transparent extension of your network consulting staff.
SCVMM 2016 Storage Spaces Direct Support and Setup
SCVMM 2016 and SCOM Online Technical Support
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is designed to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of VMM, develop processes for creating and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization experts can provide world-class Hyper-V consulting and VMware ESXi expertise.
Microsoft Windows Network Specialists
Computer Network Support Microsoft
Progent's IT outsourcing packages offer economical computer consulting for small businesses. Whether it includes planning network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, permitting IT service expenses to grow in a more moderate and controlled fashion than is possible by building up a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Tandberg Video Conferencing Consulting
Polycom RTX Telepresence Consult
Progent offers the support of a veteran specialist with years of experience configuring, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network management group, your ISP, and your telepresence technology vendor to help your organization increase the business value of your telepresence ecosystem.
24-7 Troubleshooting wireless IP phones and CUCM
Biggest CCIE Certified wireless VoIP phones and Meraki APs Online Support Services
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within office, hospitality, retail or other environments where IT management wants portable phones that provide more administrative control, security and durability than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous components of your wireless environment such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer remote and on-premises support to help your organization create and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Windows Server 2016 Hyper-V Network Engineer
Windows Server 2016 Health Service Consulting
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
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