Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Downers Grove company to select the right technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent offers support services ranging from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Downers Grove, Illinois businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, endpoint security, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure required for an at-home work environment can be especially challenging if you must accommodate a combination of personal equipment like desktop computers and laptops, routers, and wireless appliances from various vendors and with a mix of operating systems and firmware releases. Progent's experience providing online support for both outdated as well as modern technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making essential updates. Support services offered by Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • VPN technology makes it possible to establish a safe tunnel for authenticated remote employees to use IT assets located at your company data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote PC's desktop. This gives IT managers more control over the computing environment of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent offers top-tier remote consulting for configuring home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting the whole family and guests, are frequently used by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the corporate data center. Vital processes might demand redundant Internet access in case the normal connection breaks. Progent can provide guidance for selecting ISPs, selecting appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Downers Grove, Illinois organization, phone 1-800-993-9400 or refer to Contact Progent.