Enlarging your remote workforce can have a significant impact on IT architecture, security, and company culture. Progent has 20 years of background assisting SMBs to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Downers Grove organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Downers Grove, Illinois businesses to with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be particularly complicated if you have to manage a mix of worker-owned hardware such as desktop computers and notebooks, routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online support for both outdated and current technologies in remote office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making necessary updates. Services available from Progent to assist you to create a productive telecommuting infrastructure include:

  • VPN connectivity allows you to create a safe tunnel for authorized at-home employees to access IT resources situated at your corporate data center or in the cloud. Progent can assist your company to deploy and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's AnyConnect software to provide secure VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to see and interact with a data center computer's desktop. This provides IT managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote support for configuring home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi access point setup help.
  • Internet access solutions affect the performance and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may demand redundant Internet connections in the event the normal connection breaks. Progent offers expertise for selecting Internet service providers, selecting sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Downers Grove, Illinois company, phone 1-800-993-9400 or go to Contact Progent.