Expanding your at-home workforce may have a significant impact on network infrastructure, security, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Downers Grove organization to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Downers Grove, Illinois businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Telecommuters
Configuring the network infrastructure needed to support an at-home workforce can be particularly complicated if you must accommodate a combination of personal equipment like PCs and notebooks, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering online support for both outdated as well as modern technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to expertise for implement essential upgrades. Support services offered by Progent to assist your company to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to create a safe connection for authenticated remote employees to access IT resources located at your company data center or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to set up Cisco's AnyConnect software for secure VPN connections for a wide selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a data center PC's desktop. This technology provides network managers more control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for setting up home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput and security problems. Progent can assist you to resolve these issues by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business processes might require redundant Internet access in case the normal connection breaks. Progent can provide guidance for identifying service providers, selecting appropriate service packages, and integrating redundant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Downers Grove, Illinois company, call 1-800-993-9400 or visit Contact Progent.



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    The server cluster technology incorporated into the high-end editions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and management of server clusters that offer greater levels of network availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster verification, revamped configuration and installation, unified cluster management, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you evaluate the business benefits of Windows clustering, design and execute a deployment, train your network support staff to administer your failover clusters, provide continuing consulting and support services, and create and validate a workplace recovery plan.

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    Progent offers remote and onsite consulting to help your organization with any aspect of business intelligence (BI) reporting from debugging or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your current reporting system, assist you to upgrade reports from an outdated reporting product to a current solution, and deliver custom remote training tailored to your specific requirements. Progentís business reporting consultants offer experience in all popular business intelligence reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

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    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines local and cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support to help you plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting, technical support, and training.

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    If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services free your company from over-reliance on single freelance service provider while giving you cost-effective and reliable access to high-quality network support. By providing IT consulting service when you need it, providing specialized knowledge for key technologies, delivering unique support such as automated network monitoring, and charging only for support you receive, Progent gives you an affordable way for optimizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to build and support a robust and secure IT network and to have fast access to the experienced support typically available only to enterprises who can afford a sizeable internal IT organization.

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    Progent's Microsoft-certified consultants have over a decade of experience delivering unified communications support for customers that range from small businesses to global enterprises. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, design high availability email environments, and implement off-site and mobile email access. Progentís Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent provides support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.

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    Microsoft CRM helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and deliver consistent, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.

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    Progent can help your organization to deploy Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, uptime, and disaster recovery.

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    Progentís Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

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    Progent can help small and medium-size organizations to set up and troubleshoot teleconferencing applications to allow their teleworkers to interact productively with fellow workers and clients.

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    Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.

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    Progent can provide comprehensive online consulting for all major technical areas common to todayís small company IT networks and allows you to outsource an array of vital, as-needed support services such as a temporary Chief Information Officer to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management help for major projects like office moves oroperating system migrations, connectivity consultants for building and maintaining high-performance and robust network infrastructure, certified security specialists to verify data protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or repair mission-critical applications.

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    Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact vital facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and deploy a configuration of ISA Server 2004 that supports your IT security requirements without limiting your productivity.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.

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    Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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  • Virtual Server Professionals
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    Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower TCO of hardware and quicker ROI, more leveraged utilization of physical computers, streamlined operations, enhanced network availability, and easier manageability. Common uses for virtual servers are resource consolidation, economical platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.

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    Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security strategy, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.

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