Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Downers Grove organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Downers Grove, Illinois companies to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the corporate phone system to accommodate telecommuters is critical to supporting a productive at-home workforce. A broad range of cloud-centric IP voice products are popular with SMBs to server remote users. Many enterprises rely on Cisco's current or legacy products for VoIP management. Progent can help organizations of any size to design or tune a remote IP voice service that provides the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. CUCM supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and deliver on-demand integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Downers Grove, Illinois organization, call 1-800-993-9400 or visit Contact Progent.