Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Downers Grove organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Downers Grove, Illinois businesses to succeed with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and centralized management.

VoIP Solutions for Remote Workers
Expanding the business phone system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Downers Grove, Illinois company, call 1-800-993-9400 or visit Contact Progent.



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    Progent's management team consists of industry veterans with decades of background providing network consulting, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great service calls for great people, and Progent has assembled a management team that can provide businesses with the top service value available anywhere.

  • Windows Server 2019 Kubernetes Containers Computer Engineer Windows Server 2019 Hybrid Solutions Technology Consulting Services
  • Windows and Solaris Support and Setup UNIX, Windows Consulting Services
  • Wireless Access Point Professionals 24-Hour wireless IP phones and Meraki APs Troubleshooting

  • Call Desk for Telecommuters IT Consulting
    Helpdesk for Remote Workforce Technical Support

    Progent has 20 years of background assisting small and medium-size organizations to plan, deploy, tune, administer, and debug IT networks that incorporate telecommuters.

  • Telecommuters Consulting Experts in Downers Grove - IP Voice Systems Assistance Downers Grove-Oak Brook
  • Wireless Security Scan Consultancy Network Security Scan Consultant

  • SQL Server 2014 In-memory OLTP Online Troubleshooting
    MCSE Expert Certified SQL Server 2014 Performance Tuning Network Consultant

    SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services such as system design, configuration, administration, troubleshooting, and software development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

  • Word Configuration Engineer ERP, MRP, Accounting System
  • Work at Home Employees Downers Grove Consulting Services - Help Desk Call Center Augmentation Consultants Downers Grove Work from Home Employees Consulting and Support Services near Downers Grove - Call Desk Solutions Guidance Downers Grove-Naperville, Illinois

  • ProSight Email Guard Spam Filtering Services Consultant Services
    Email Black Lists Technology Professional

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

  • prime infrastructure Integration Network Consultants Flex Series Wireless Controller

  • Wi-Fi Network Engineer
    Online Support Services Wi-Fi

    Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to configure, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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  • wireless controller Technical Consultant CCIE Certified Online Consulting 5520 wireless controller
  • At Home Workers Expertise nearby Downers Grove - VoIP Technology Expertise Downers Grove

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