Expanding your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Downers Grove company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Downers Grove, Illinois companies to with any aspect of building a high-functioning telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the corporate phone system to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to plan or tune a remote VoIP environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Downers Grove, Illinois company, phone 1-800-993-9400 or visit Contact Progent.