Expanding your remote workforce may have a significant effect on network infrastructure, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Downers Grove company to pick the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services that go from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Downers Grove, Illinois businesses to succeed with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the company phone system to include telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their existing Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and deliver as-needed integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Downers Grove, Illinois company, phone 1-800-993-9400 or visit Contact Progent.