Expanding your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Downers Grove organization to pick the appropriate technologies and follow leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Downers Grove, Illinois companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the corporate PBX system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-centric VoIP platforms are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of any size to design or maintain a telecommuter IP voice service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist businesses tune their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and deliver as-needed deployment and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Downers Grove, Illinois business, call 1-800-993-9400 or visit Contact Progent.