Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Downers Grove company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can help Downers Grove, Illinois companies to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

VoIP Solutions for Remote Workers
Extending the corporate phone system to include telecommuters is critical to supporting a productive work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice service that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver online integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Downers Grove, Illinois business, phone 1-800-993-9400 or refer to Contact Progent.