Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Downers Grove organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Downers Grove, Illinois businesses to succeed with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and centralized management.
VoIP Solutions for Remote Workers
Expanding the business phone system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall
such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Downers Grove, Illinois company, call 1-800-993-9400 or visit Contact Progent.