Enlarging your at-home workforce can have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Downers Grove organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Downers Grove, Illinois companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, data security, data protection solutions, and unified management.
VoIP Integration for At-Home Workers
Expanding the company phone system to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of any size to design or maintain a remote IP voice environment that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications deployed across the network. Unified Communications Manager supports additional combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these solutions and deliver as-needed configuration and debugging expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Downers Grove, Illinois company, phone 1-800-993-9400 or visit Contact Progent.