Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Downers Grove company to pick the right tools and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Downers Grove, Illinois businesses to with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Expanding the corporate PBX system to include teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older products for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their existing Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, see CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Downers Grove, Illinois company, phone 1-800-993-9400 or refer to Contact Progent.