Downers Grove At Home Workforce Configuration Support Partner
IP Voice Technology Consulting Experts
Expanding your at-home workforce can have a significant impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Downers Grove organization to select the right technologies and follow leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services that go from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Downers Grove, Illinois organizations to succeed with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.
VoIP Integration for At-Home Workers
Expanding the business PBX system to include remote users is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or older platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses tune their existing Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and deliver as-needed integration and troubleshooting services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Downers Grove, Illinois organization, phone
An index of content::
Urgent Microsoft Operations Manager Information Technology Consulting
Monitoring and Reporting Outsourcing
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Amazon MWS integration Outsourced Programming
Amazon MWS development Reports
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Microsoft Office System Consolidate
Microsoft Windows Migration
Progent's pricing model is to bill for phone support and on-premises visits by the minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for support services provided during normal working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
Microsoft Exchange 2007 Install
Small Office Network Consulting Microsoft Exchange 2016
Progent's Microsoft-certified professionals have over 10 years of background providing messaging support for customers that range from small businesses to large enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can assist you in designing and executing a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops using Outlook and can show you how to integrate Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Private Clouds for Small Businesses Consultants
Hosting for Virtual Servers Engineers
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud to avoid major investments in the purchase, upkeep, and management of computer hardware and facilities while achieving the highest levels of network reliability and physical security.
Microsoft SharePoint Server 2013 Integration Services
SharePoint 2013 Workflow Manager Information Technology Consulting
Progent has been providing SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.
Sun Solaris Consultant Services
UNIX Consultant
Progent's Sun Solaris family support services provide small companies and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Online Help ProSight Remote Server Monitoring
Support and Help Automated Desktop Inventory
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they can disrupt your business.
Data Center Colocation Computer Consultants
Collocation Migration Technology Consulting Services
Colocation data centers make it possible for businesses to share world-class data centers for hosting network hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation program such as selecting and migrating to a colocation facility, designing system architecture, defining required equipment, on-site and remote maintenance, establishing remote network administration, and training your support personnel.
24 Hour macOS and Cisco Security IT Consulting
macOS and Cisco Security On-site Support
Progent's certified security consultants can show you how to secure your Mac environment through professional support offerings including running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular goals of your corporate information system.
Office 365 integration with on-premises environments Onsite Technical Support
Office 365 and on-premises Exchange Onsite Technical Support
Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce capital costs and management hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Exchange Online, design a solution that makes sense for your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and troubleshooting.
Remote Support Exchange 2016 Migration
Exchange Server 2016 Upgrade Outsourcing
Progent can assist your business in all facets of your migration to Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Helpdesk Outsourcing Services Support
Microsoft Certified Partner Online Help Service Desk Outsourcing Support
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex problems.
CCDP Certified wireless controller Online Help
Urgent Wave 2 Wi-Fi controller IT Consultant
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
24-7 Linux Network Monitoring Professionals
Top Nagios Remote Support
Nagios and MRTG are powerful, free monitoring utilities that run on Linux and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-platform situations where the Linux OS and MS Windows run side by side. Nagios allows network managers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG lets you track the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's system integration experts can show you how to use both these tools to tune and troubleshoot your computer network.
Meraki Traffic Shaping Network Consultant
CCDP Expert Certified Consultants Meraki MR32 Access Point
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and support services to help you to plan, configure, manage, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and deploy hybrid networks that integrate on-premises and cloud-based services and that provide easy access, advanced security, streamlined management, and dependable performance for all your wired and wireless endpoints.
Juniper SA6500 SSL VPN Cybersecurity Organization
Juniper SA4500 SSL VPN Protecting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Desktop Help Desk Outsourcing Services Technical Support
Specialists Call Center Management Services
Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations create a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the numerous top level Help Desk application programs on the market and decide what packages may be too costly, miss critical functions, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to fill in for vacationing or incapacitated workers.
Aironet Wave 2 AP Technology Consulting
Aironet 1800 Access Point Integration
Progent's Cisco certified Wi-Fi consultants offer economical online and onsite help for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to design and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.
24x7 HP Lights-Out 100c Remote Management Card Consulting Services
Remote Server Management Cards Consulting
Remote management cards offer network administrators full control of a server without the need for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and support a high-availability business network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical assistance. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Online Help Teleworker Services
Urgent Helpdesk for Remote Workers Remote Troubleshooting
Progent has two decades of background assisting small and medium-size organizations to plan, implement, tune, manage, and debug IT networks that incorporate an at-home workforce.
Microsoft Exchange On-site Support
Microsoft Exchange Upgrade Support and Setup
Progent's certified professionals provide computer support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Open Now Technical Consultant ASA 5500
Support and Integration ASA 5540 Firewall
Progent's CCIE-certified network infrastructure experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Auditing Juniper SSL VPN Router
Juniper SA4500 SSL VPN Security Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
MetroCluster Management Consult
Consultant NetApp MetroCluster Synchronous Replication
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart from each other. Progent's team of veteran network consultants can assist you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR system to show adherence with industry standards and government mandates.
24/7/365 SQL Server Capacity Planning Programmer
Microsoft Expert MS SQL Server Programming Firms
Progent's Microsoft-certified SQL Server developers and database administrators offer remote expertise to assist organizations of all sizes to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any facet of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Computer Consultant iPad 3
MobileMe Integration
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or moving to iCloud. For computer environments based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your organization's business goals.
Solaris with Windows Consultancy
Computer Consultants Windows and Solaris
If your business operates a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISA and CISM-certified security specialists can assist your entire organization in a wide array of security areas such as security management practices, security design and models, access control products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISA and CISSP define the core skills and international standards of performance that network security professionals are expected to master. These certification give IT management the confidence that consultants who have earned their CISM or CISSP certification have demonstrated the background and knowledge to offer world-class security management and consulting services.
CCIE Expert Certified Router Skills Transfer
Knowledge Transfer Router
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces few competitors. Medium-size businesses who work with trusted freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more reliable, secure, and productive.
Forefront TMG Firewall On-site Support
Technology Consulting Forefront TMG
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server 2006 and provides a centrally administered web gateway that delivers a one-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can help you to plan and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Oklahoma Computer Network Specialists
Microsoft Experts New Mexico Online Support Services
Progent’s National Support Center offers national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts provide phone support and online secure computer connection to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed.
Aironet Wi-Fi AP Management Support Outsourcing
After Hours Aironet 802.11ac AP Online Support Services
Progent's Cisco certified wireless networking experts offer affordable remote and on-premises help for end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can assist your business to design and manage wireless solutions that incorporate indoor and outside/industrial Aironet APs.
NetApp Disaster Recovery Consultant
NetApp Disaster Recovery Specialist
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN environments quickly and affordably following best practices.
Cisco VPN Technical Support
VPN Computer Consultants
Cisco's security and offsite access products for small organizations offer a full range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your company goals.
Network Consultant Jabber and Skype for Business
24-Hour Jabber Setup and Support
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the technologies that go into creating a cohesive Jabber solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
Consultancy ProSight Email Guard Spam and Virus Filtering Service
Email Policy Management Consulting Services
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
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