Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Downers Grove company to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can help Downers Grove, Illinois companies to with any facet of creating a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Extending the business PBX environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to design or maintain a telecommuter VoIP service that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. Unified Communications Manager manages other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP products, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these solutions and provide on-demand integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Downers Grove, Illinois company, call 1-800-993-9400 or visit Contact Progent.