Enlarging your remote workforce can have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Downers Grove organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Downers Grove, Illinois businesses to with any aspect of creating a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the corporate phone system to include telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter VoIP service that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide on-demand deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Downers Grove, Illinois organization, call 1-800-993-9400 or refer to Contact Progent.