UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support Services for
Downers Grove Enterprise Computer Networks
For small and midsize businesses in Downers Grove Illinois, Progent offers help for computer systems powered by UNIX or Linux or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has delivered remote troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the services of CISA and CISSP-certified security engineers to help with high-level security design and business continuity preparedness.
Progent's online support services represent excellent leverage due to the fact that they are equipped with the practical experience and the sophisticated technology to resolve the majority of information system problems quickly. This reduces immediate expenses since service calls require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your site. Your organization saves additionally in indirect expenses by reducing or avoiding system downtime and associated costs resulting from business discontinuity, disgruntled clients, idle employees, and de-focused executives.
Progent's billing policy for remote support is structured to stretch your network support dollar. Progent charges by the minute for phone assistance, so you pay exclusively for the services that you receive. Unlike many remote support organizations, Progent asks for no service activation charge or minimum fees. Progent's one-minute granularity and simple model for billing save you from situations where quick repairs somehow turn into major tabs. Progent's skill at handling technical issues quickly translates into your business conserving money.
Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies which allow the maximum level of effectiveness for online help and troubleshooting for small and midsize business computer networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN access permits the engineers of Progent's Technical Response Center to link to your environment without compromising network security.
Progent's proprietary customer support database system includes comprehensive records describing all service that Progent's customers have received. Progent's staff engineers have access to the details of all help delivered to each client by every Progent consultant. This archive of issues and responses is organized as a readily accessible proprietary knowledge base that enables Progent's online technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's high-level accreditations and close relationships with major vendors including Cisco and Microsoft make available other massive support databases and permit priority access to vendors' internal engineering staff so Progent's remote consulting specialists can arrive at the best solutions promptly.
Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Downers Grove Illinois or to find out additional information about Progent's phone support programs, call Progent at
Remote Network Support Services Offered Progent
Progent's remote support experts have certified skills in an extensive array of technologies. This wide range of capability permits Progent's engineers to address almost any crisis that may take place in a small or midsize business information system. Credentials awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To support clients with mixed-platform environments, Progent also offers access to engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based support services available from Progent to clients in Downers Grove include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a wide spectrum of information technology including network infrastructure, email systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and easy administration, and transitioning from older applications to the latest Microsoft Windows or Linux-powered solutions. Progent's team-oriented methodology for solving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to handle complex scenarios. This expedites solutions of urgent problems, minimizes network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can provide urgent remote assistance for troubleshooting problems within UNIX, Linux, or Solaris systems based on popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the top accreditation for network engineers, and validates an individual's networking knowledge at the master level. Cisco qualified CCIEs know how to handle the most complex problems occurring in network infrastructure planning, installation, management, protection, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house support staff in isolating anomalies with Cisco IOS network management utilities and developing alternate approaches or locating software updates. Cisco qualified CCIEs provide exceptional cost-effectiveness because their deep experience allows them to fix the most complex problems rapidly. In common instances, less qualified service providers can wrestle for many hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in a few minutes.
Few support organizations make Cisco-qualified CCIEs accessible to support small and mid-size companies. Progent can provide quick phone contact with a Cisco-qualified CCIE so your company can get urgent help for serious network issues that are lowering worker efficiency but are not within the comfort zone of your regular network service group or consultant. Progent's Cisco CCIE engineers can tie into your computer system via the latest on-line troubleshooting technology in order to perform fast, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs offer assistance with the entire range of Cisco's popular selection of infrastructure appliances such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-expert remote service professionals can provide computer system troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist you with a broad range of technology support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2016 migration support,
SharePoint 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a broad array of remote desktop consulting and support services including Windows 7 migration help, moving to 64-bit desktop applications, configuring Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Certified Network Security Experts
Progent's accredited CISSP, ISSAP, and CISM network security consultants can provide a variety of security solutions that can improve the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against attacks or help your company to recover quickly after a serious breach. Security services offered by Progent include: thorough security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from virus and worm attacks; integrating firewalls; designing secure architectures for off-site and mobile communication; protecting your messaging system from spam and DHA attacks; and establishing round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote support services to help organizations of any size integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises resources along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has over two decades of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent can provide the services of world-class online consulting experts for special IT projects that small companies frequently need. Billing charges for longer-term consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these special fields of information technology allows clients to complete critical initiatives within budget and on time. Progent's special online engineering services include:
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Help Desk Call Center Support
Progent's Help Desk Call Center support alternatives for small businesses with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are ideal for small companies who don't have the resources to create an in-house Call Center but who need quick response from an effective Call Center with professional telephone assistance plus the in-depth expertise to escalate complex tasks to advanced consultants.Progent's Help Desk sharing services make it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced support solution built around the top professional services automation tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Help Desk or revamping your current organization, identifying or customizing Help Desk Call Center software products to meet the special demands of your business, or adding temporary online staff to work with your internal Help Desk Call Center resources to deal with high-demand events like software transitions, major upgrades, or rolling out brand new business software.
Progent's Help Desk Call Center staff of experienced information technology experts gives your workers in Downers Grove Illinois rapid access to a large technical support group with years of background offering telephone-based consulting and remote troubleshooting for networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center recognition as a significant contributor to business productivity, and Progent's goal is to resolve rather than merely document network problems.
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Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts Team offers phone-based professional engineering support and training in special application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Word, and Microsoft Excel. To learn more information about Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.Progent's Mac experts can promote the creative elements of Mac environments by offering remote help services and education in graphics, audio, and video. Progent's consultants can provide assistance in a large selection of Macintosh creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with common jobs like capturing or digitizing audio/video or putting together an audio/video post production facility.
Online Network Monitoring Services
Progent can provide businesses in Downers Grove Illinois online network monitoring services powered by MS System Center Operations Manager network monitoring and reporting, customized by Progent to suit your business so that your network support is proactive rather than reactive. By anticipating potential trouble spots before they evolve into full-scale emergencies, proactive monitoring can head off stressful and costly network breakdowns. Progent can also assist with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or networks based on a combination of operating systems.
To contact Progent about urgent phone-based support with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Phone-Based Help, phone
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
An index of content::
Operating System One-On-One Training
Training Server
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent has little competition. Mid-size companies who utilize familiar independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Immediate Exchange admin center Onsite Technical Support
Hybrid Microsoft 365 Exchange integration Online Consulting
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to lower capital expense and management hassle. You can use Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and end users, and provide as-needed consulting and technical support.
UNIX with Windows Remote Support
UNIX with Windows IT Consulting
If your company operates a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a wide range of security topics such as security management practices, security design and models, access management products and techniques, software development security, operations security, physical security, communications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP define the basic competencies and worldwide standards of performance that information security professionals are expected to master. These certification offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to offer world-class security support and consulting services.
Computer Consulting Companies Small Business
24 Hour Small Office Network Outsource
Progent's Microsoft and Cisco certified network consultants offer expert support for a wide range of products and technologies and can deliver that expertise remotely anywhere in the U.S. or onsite in select cities throughout the country and anywhere in . Progent offers online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network issues, plus the assistance of CISSP-qualified security consultants to handle high-level security design and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the United States.
SCOPIA Video Conferencing Specialists
LifeSize Video Conferencing Engineers
Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your IT system. Progent can also provide the expertise of infrastructure engineers able to assist companies of all sizes to create and troubleshoot a communications network that provides the speed, dependability, security, and expandability you need to accommodate your telepresence solution.
Microsoft Exchange 2000 Upgrade Outsourcing
Microsoft Exchange 2000 Network Consultant
Progent is among the most expert network support companies for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Oracle RDBMS Design
Oracle 11g Migration Consulting
Progent offers affordable online access to an authorized Oracle DBA expert or an Oracle software programmer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, create, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and Oracle Database Resource Manage.
Exchange Server 2003 Upgrade Technology Consulting Services
Technical Consultant Exchange 2003 Upgrade
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
ISA 2004 Firewall Network Engineer
ISA Server Consulting Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
Citrix XenApp Datacenter On-site Technical Support
MetaFrame Remote Support Services
Progent's Citrix consultants can assist you to design, deploy, manage, and support a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and maintain a remote datacenter that offers high availability, advanced security, and fast recovery.
Remote Consulting Call Desk for Remote Workers
Call Desk for at Home Workforce Consultant Services
Progent has 20 years of background helping small and mid-size businesses to design, implement, optimize, manage, and troubleshoot computer networks that support a remote workforce.
Microsoft Dynamics Business Central Technical Support Services
Microsoft Dynamics 365 Business Central Integration Services
Progent offers online and on-premises deployment, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Microsoft Firewall On-site Technical Support
Urgent ISA Server Computer Consultants
Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
System Center 2016 and Windows Server 2016 Configuration
System Center 2016 and Skype for Business Integration Network Engineer
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's economically priced network support programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and performance.
Consulting Hourly Rate Experts
Security Consulting Companies Consultant Rates
Progent's pricing policy is to bill for remote service and on-site help per minute. As a result, you are invoiced just for delivered services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for support services delivered during regular business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
24-7 Onsite Technical Support System Center 2016 and Hyper-V Integration
Emergency System Center 2016 and Office 365 Integration Consultant
Small to middle size companies can now get all the benefits of Operations Manager and also have fast access to Progent's Microsoft Premier IT support professionals. With Progent's affordably priced network support programs, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Windows Server 2022 upgrade Computer Consulting
Windows Server 2022 Windows Defender ATP Support and Integration
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Support Services SQL Server 2014 Delayed Durability
SQL Server Analysis Services Technology Consulting
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including planning, deployment, management, remediation, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.
At Home Employees Helpdesk Technical Support
Offsite Employees Helpdesk Services Specialists
Progent offers small and medium-size organizations overflow or comprehensive Help Desk call center services for offsite workers.
Emergency Microsoft Certified Partner Development Companies SSAS
Power Map Reporting
Progent offers online and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and deploying an advanced BI environment. Progent's management reporting consultants can help you to maintain your current reporting system, help you to upgrade databases and applications from an outdated reporting product to a modern solution, and provide custom online training to meet your specific needs. Progent's management reporting consultants can provide experience in all popular BI reporting tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.
Remote Online Support SQL Server 2012 Migration
Microsoft SQL Server 2012 Setup and Support
Progent can provide the support of certified engineers and seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Microsoft Small Business Server 2003 Troubleshooting
Microsoft SBS 2011 Support and Setup
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive experience in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT environments based on the Microsoft SBS suite of servers and applications.
ProSight Reporting Remote Infrastructure Monitoring Support and Help
ProSight Reporting Ticketing IT Consulting
ProSight Reporting is an expanding line of real-time reporting tools created to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
At Home Workforce Endpoint Security Consultant Services
At Home Workforce Cybersecurity Specialist
Progent can help small and mid-size businesses to implement security defense systems and provide response expertise for teleworkers.
Juniper Junos Network and Security Manager Security Company
Juniper Junos Management Security Audit Services
Progent's Juniper Networks-certified network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to enable you to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a combination of Juniper's software platforms.
24-Hour Google Cloud Windows Consultants
Google Cloud AI Building Blocks Specialists
Progent offers cost-effective remote and onsite support to assist businesses of any size to move any portion of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Radvision XT5000 Consultant Services
Radvision Telepresence Specialist
Progent can provide access to a senior consultant with years of hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network management group, your Internet Service Provider, and your telepresence technology vendor to assist your organization maximize the business value of your telepresence solution.
Windows, UNIX, Solaris Configuration
Windows and UNIX Consulting
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Database Professional
Database DBA Remote Support
Progent's Microsoft-certified database developers offer businesses of any size online DBA and programming services for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and integration, application architecture and coding, management services, replication and synchronization strategies, storage management, tuning, data migration, information security, backup/restore options, problem solving, and training.
Support Meraki MX router
Meraki MX router Integration Services
Cisco has designed a full product line of routers that includes routers designed to provide the protection, performance, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
On-site Support Cisco Firepower 9300 Series Firewalls
Cisco Firepower NGIPS Consultants
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Windows 10 Security Onsite Technical Support
Windows 10 Professional
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker access, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.
Remote Server Management Cards Consultancy
Dell DRAC Specialist
Remote server management cards offer IT administrators full control over a server without the requirement for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Forefront Threat Management Gateway Support Services
24-Hour Specialist Forefront TMG 2010
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
ProSight Behavior-based Virus Detection Consult
Modern Network Security Computer Consultant
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Windows 7 Wireless Remote Support Services
Windows 7 Upgrade Consultant
Progent's certified consultants can assist you to evaluate
Exchange Server 2016 Upgrade Planning On-site Technical Support
Microsoft Exchange 2016 Upgrade Online Support Services
Progent can assist you in all phases of your migration to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Email Reputation Analysis Consultant Services
ProSight Email Guard Spam Filtering Services Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Extended Call Desk IT Consultant
24x7 Shared Service Desk On-site Support
Progent's Computer Call Center Outsourcing Services for PC desktop support are designed specifically for small businesses who require fast access to a Help Desk Service Center with expert telephone support and full escalation options but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
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