Fast and Affordable Online Support for Downers Grove Illinois Computer Networks
Immediate Online Support for Downers Grove NetworksFor businesses located in Downers Grove Illinois, Progent provides online help for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle challenging networking problems, plus the assistance of CISSP-accredited cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's online technical support engineers offer excellent value because they have the practical experience and are equipped with the sophisticated technology necessary to solve the majority of network problems rapidly. This reduces immediate expenses since solutions use up fewer billable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your site. Your company benefits additionally in incidental expenses by minimizing or avoiding network downtime and related losses stemming from business disruption, upset customers and vendors, idle employees, and distracted management. Progent's advanced online consulting expertise is especially helpful for businesses that are dependent on public clouds for vital infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an option.

Progent's pricing policy for online support is designed to leverage your IT service dollar. Progent charges per minute for telephone-based assistance, so you are billed just for the support that you actually get. In contrast to many remote support companies, Progent asks for no startup charge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing avoid situations where quick repairs somehow turn into major tabs. Progent's penchant for handling technical issues quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an array of optimized tools and field-tested methodologies that allow the highest degree of effectiveness for online engineering help and troubleshooting for information networks of all sizes. Progent offers secure Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the engineers of Progent's online support team to link to your environment remotely without compromising system security.

Progent's sophisticated service reporting system includes extensive records of the service that Progent's customers have been provided. Progent's authorized service personnel have access to the specifics of services provided to each Progent customer by any Progent consultant. This history of problems and resolutions is organized as an easily exploitable proprietary database that allows Progent's online support professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's high-level certifications and close associations with important vendors including Cisco and Microsoft open up additional massive technical support databases and allow quick access to vendors' in-house engineering staff so Progent's remote service experts are able to come up with the most efficient solutions quickly.

Remote services available from Progent to businesses in Downers Grove Illinois include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, flat-rate services intended to enable small and mid-size organizations to benefit from the same best-of-breed technology used by some of the world's leading corporations. The ProSight suite of outsourced network management services covers all critical areas of modern networking such as email content filtering, security and compliance, cloud-based backup/recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to address the entire threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so any potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup environment that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting experts for contract IT programs. Progent's rates for ongoing consulting projects are determined based on the qualifications of the consultants involved. Progent's background in these important areas of computer technology enables customers to execute critical initiatives economically and on time. Progent's special remote engineering services include:

  • Help Desk Services
    Progent's Help Desk Call Center support alternatives for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that handles all aspects of remote desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Call Center consulting support can assist you in establishing an efficient new Help Desk or revamping your current organization, identifying or modifying Help Desk Call Center software to meet the special needs of your corporation, or providing occasional phone support personnel to supplement your internal Help Desk group to deal with unusually busy situations such as software transitions, mass upgrades, or installing new applications.

    Progent's Call Center staff of experienced information technology experts gives your clients in Downers Grove Illinois instant assistance from a large support resource with years of experience providing phone consulting and remote troubleshooting for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Help Desk Call Center recognition as a major driver of company efficiency, and Progent's policy is to solve instead of merely document IT issues.

  • Business Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting staff can supply online and in-depth engineering support and training in special application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for Microsoft business applications including CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information about Progent's expertise, programming, and training services, go to Progent's Applications Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; cohesive management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver organizations in Downers Grove Illinois online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM for your environment so your network maintenance is proactive rather than reactive. By spotting possible problems before they grow into downtime, automated monitoring can avoid inconvenient and expensive network crises. Progent can also provide help with system monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft environments, or networks based on a mix of platforms.
How Your Downers Grove Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency online help with Microsoft, macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and startups in Downers Grove Illinois, Progent's phone-based computer support specialists are ready to provide expert and economical system support the instant your business has to have it. More than 15 years of delivering online repair services has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to repair network problems quickly while eliminating the expense and lost time associated with in-person support visits.

Even if your Downers Grove company has a local freelance consultant or employs a full time IT staff that can deal with the majority of network issues, Progentís Microsoft and Cisco certified consultants can provide a convenient and transparent virtual extension of your on-site resources in cases when your regular service personnel either don't have the availability or the experience to resolve unexpected network emergencies or particularly challenging integration projects.

Details of Progent's Online Network Support for Downers Grove Illinois
Progent's phone help, remote troubleshooting, network security expertise, and network management services give offices in Downers Grove Illinois unparalleled leverage for your IT investment. Whether you require occasional telephone help and remote network repair or ongoing Help Desk call center services and system administration, Progent's professionals can deliver your organization world class IT support while allowing you to eliminate the cost and hassle of running a full-service internal IT staff. Key features of Progent's online help program include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of IT knowledge, refined support software, and understanding of enterprise networking enable companies to escape the limitations of excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

How Does My Business Begin Receiving Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



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    Progent can provide the expertise of certified consultants as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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    E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small businesses world-class protection from spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and antivirus services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email application, regardless of server vendor, hardware technology, or geographic location.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall and VPN devices and software, outsourced security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going technical support, maintenance, training, and security expertise.

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    For corporations with branches in or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network specialists can provide a variety of IT consulting services such as project planning, SOX compliance, site relocations, corporate security, network design, local or remote emergency support, and troubleshooting for data center hosting environments. A Progent IT architect can help you design a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progentís Microsoft Certified consultants can help major corporations plan, deploy and support major rollouts of the latest releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

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    Progent offers small and medium-size companies supplemental or comprehensive Help Desk support for offsite workers.

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    Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, at the forefront of IT service, performing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting personnel. This guarantees that you get not just expert IT capability, but also a support engineer with field-tested approaches for using computer knowledge to resolve actual IT problems efficiently.

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    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces little competition. Small businesses who work with familiar independent service providers or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and productive.

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    Progentís IT outsourcing services for small businesses feature planning Server 2003, .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, resolving chronic integration issues, and creating a company-wide security plan. Progent can help you maximize network availability and performance with non-stop technologies, resilient network topology, and proactive network monitoring. Progent also provides project management help for major upgrades and can assist with requirements assessment, product inventory, bill of materials production, sourcing qualification, procurement coordination, and complete documentation. Progentís IT outsourcing help also includes training for office productivity products such as Microsoft Office XP.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.

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    Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent's Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and enables better business results. Progent can help your company to interface Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between different versions of Microsoft Office desktop and can provide customized online instruction to individual users and groups.

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    Progent wants to hire full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and advanced system design experts with experience in mobile access, wireless connectivity, high availability, business continuity, information protection, and VMware. Progent also seeks employees who can work on our team of help desk service specialists and remote support professionals. In addition, We are looking for experienced administrators who can perform effectively in our fast-paced, virtual office culture.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small internal IT administration and support staffs with low-cost help from world-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include predictable network maintenance expenses, smart automation of common management tasks, continual absorption of the latest information technology, graceful transition from legacy systems to up-to-date solutions, close alignment of computer technology with business goals, guidance from veteran IT experts, and freeing up management to concentrate on business rather than fast-evolving computer technology.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a single platform to address the complete threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

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    Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable and safer Active Directory environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime.

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    Progentís IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing an on-line business application, outsourcing your network technical services can contain costs and minimize uncertainties, allowing network support expenses to grow in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your critical business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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    Progent can provide onsite education customized for individuals who want to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for macOS and Mac OS X applications.

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    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent's Cisco certified Wi-Fi consultants can provide affordable remote and on-premises support for both end-of-life and current Wave 2 Aironet Wi-Fi access points and Progent can help your business to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.

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    Progent can deliver a wide array of economical remote and on-premises support services to help you to deploy, manage, and debug workstations and mobile devices based on Windows, macOS/OS X, iOS, Android, or Linux.

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    Progent provides customers access to consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that clients deserve to be sure that their computer service consultants have accredited training as well as extensive practical field experience so that Progent's clients can engage Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor help than is available to uncertified service providers, allowing Progent to offer customers a better class of IT support. In other cases, recognized credentials such as CISA or ISSAP for network security can help corporate clients to demonstrate compliance with regulatory demands by engaging the services of recognized industry experts.

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    If your company does not need emergency remote support but expects to need technical services with your network in the near future, you can save time and expenses and ensure that the right expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better solutions for your information network.

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    Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless availability with fast failover, and strengthening security by identifying threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.


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