Immediate Online Support for Downers Grove Illinois Computer Systems
Fast Remote Help for Downers Grove NetworksFor companies located in Downers Grove Illinois, Progent provides remote technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have delivered online support to businesses in all 50 states in the United States. (See recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the assistance of CISA and CISSP-qualified security consultants to handle advanced security architecture and diagnostic jobs.

Progent's online support experts offer exceptional leverage because they have the real-world experience and have access to the advanced tools required to solve most information system issues quickly. Efficient support lowers immediate costs since service calls use up minimal billable minutes. Online support also avoids the expense of dispatching an engineer to your location. Your company saves even more with indirect expenses by minimizing or eliminating system downtime and associated losses stemming from business disruption, upset customers and vendors, idle employees, and de-focused executives. Progent's advanced online technical support expertise is particularly valuable for organizations that depend on public clouds for critical network infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's billing model for online help is structured to leverage your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are charged only for the services that you receive. In contrast to typical online service organizations, Progent asks for no service activation fee or minimum payments. Progent's one-minute granularity and clean model for pricing do away with scenarios where speedy. minor repairs somehow end up as substantial tabs. Progent's skill at solving problems quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a collection of optimized technologies and proven processes which allow the maximum level of effectiveness for online help and repair for IT networks of all sizes. Progent provides protected Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity enables the engineers of Progent's Technical Response Center to link to your company's network remotely without breaching system security.

Progent's powerful customer support reporting system maintains thorough records of the service that Progent's clients have been provided. Progent's authorized consultants have access to the specifics of services rendered to every customer by any Progent engineer. This history of trouble tickets and responses is structured as a readily retrievable support database that permits Progent's remote technical experts to share their experiences company-wide to ensure that the effectiveness of Progent's technical support grows over time. Progent's high-level accreditations and working relationships with major vendors such as Cisco and Microsoft open up other massive support knowledge bases and allow fast access to manufacturers' in-house support staff so Progent's remote service experts can arrive at the best solutions promptly.

Online support offered by Progent to customers in Downers Grove Illinois include:

Progent's ProSight Subscription-based Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to utilize the same advanced technology deployed by many of the industry's leading enterprises. The ProSight suite of IT management outsourcing services covers all critical facets of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to manage the complete threat progression including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that deliver backup-as-a-service. ProSight DPS products manage and track your data backup processes and allow non-disruptive backup and rapid restoration of important files, applications, images, plus virtual machines. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed services in the ProSight Data Protection Services selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information system. In addition to maximizing the security and functionality of your computer network, Progent's patch management services free up time for your IT staff to focus on line-of-business initiatives and activities that derive maximum business value from your network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and give your password you are asked to verify your identity via a unit that only you have and that is accessed using a different network channel. A wide selection of devices can be utilized for this second form of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. To learn more about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time management reporting utilities created to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues such as spotty support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding appliances that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your Progent consultant so that all potential issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save up to half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory system. Both also come with a year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with information security requirements, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup environment that aligns with your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT programs. Billing rates for ongoing development or consulting tasks are set according to the level of expertise of the engineers required. Progent's background in these important fields of information technology enables clients to execute critical projects economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center service offerings for organizations with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, shared Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle the most issues.

    Progent's Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Help Desk sharing service is an advanced service desk solution built around the leading PSA tool for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned network experts provides your customers in Downers Grove Illinois quick assistance from a reliable support group with extensive experience providing telephone-based help and online repair service for IT systems based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Help Desk perception as a crucial driver of business success, and Progent's goal is to fix rather than merely document IT problems.

  • Business Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group can supply online professional consulting support and education in special application fields that include ERP, MRP, accounting system customization, and CRM. Progent also offers consulting, programming, and training for popular Microsoft business applications including Microsoft CRM, Project, Office Word, and Office Excel. To read more about Progent's expertise, customization, and training offerings, go to Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide advanced online and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center2, expand or tune an existing one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Downers Grove Illinois remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise. Progent can tune Operations Manager for your environment so your IT maintenance is proactive rather than reactive. By anticipating looming trouble spots before they result in crashes, proactive monitoring can avoid inconvenient and costly service crises. Progent can also assist with system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or networks that support a combination of platforms.
How Your Downers Grove Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency phone-based assistance with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Downers Grove Illinois, Progent's phone-based network support engineers are ready to deliver effective and affordable IT support the moment your organization needs it. Over two decades of delivering online technical assistance has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to repair computer problems rapidly while eliminating the expense and lost productivity that comes with in-person support visits.

Even if your Downers Grove office relies on a local freelance consultant or employs a full time organization that know how to handle typical computer issues, Progent's Microsoft and Cisco certified engineers can still provide a convenient and transparent virtual extension of your on-site resources in cases when your usual service personnel either lack the bandwidth or the expertise to resolve unexpected network emergencies or especially challenging integration problems.

Benefits of Progent's IT Support for Companies in Downers Grove Illinois
Progent's remote technical help services enable your Downers Grove company to realize the benefits of timely, enterprise-grade IT support without the expense of maintaining a full-time IT staff. Your information system will derive greater strategic worth by being more available, productive, and protected. Advantages to your company include:

  • Convenient virtual expansion of your on-site IT resources
    With most organizations in Downers Grove Illinois, nearby computer support resources, whether represented by independent consultants or a full-time maintenance staff, can handle the majority of technical problems. However, serious problems sometimes occur when your regular resources are overstretched or unavailable, and some problems may be associated with IT products that is unfamiliar to your usual support technicians. In these cases, Progent's on-call service professionals provide a convenient, quick, and budget-friendly way to augment your local resources and to pass on valuable knowledge to improve your ability to deal with downstream issues locally.

  • Reduced Dependence on Freelance Consultants
    For network support, smaller offices commonly depend on individual freelance service providers. Although freelance consultants have less internal costs than larger consulting firms and can afford to charge marginally less, they are occasionally overextended, making it impossible to respond quickly to crisis situations. If a freelance consultant is occupied with another customer, sick, on a trip, or in training, the lack of backup help may require your company to go without assistance during an emergency. As your company grows, system downtime and trouble with critical applications are more costly. The budget you thought you were saving on an independent can be consumed quickly by lost productivity. Progent provides a dependable source of backup service experts to make sure your IT system stays up and running.

  • Build a Scalable Foundation for Smooth Growth
    Companies typically begin with an IT system created on a shoestring budget. Lacking a robust framework, band-aid fixes often get piled onto an unstable foundation. As a network grows, stability and expandability problems can impede the success of the business. Such badly built systems need proper analysis, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure that can provide the stable foundation to meet current business demands and ease future growth.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller businesses require guidance and technical education to navigate through an ever more complex maze of technology options capable of promoting business growth and enhancing productivity. Businesses hardly need a computer engineer who is motivated to sell a specific vendor's technology. IT support and product selling can result in a scenario where the recommended solution is designed around a predetermined technology rather than the genuine requirements of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This allows Progent to match IT expertise with the real needs of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of IT knowledge, fine tuned support tools, and understanding of corporate IT allow companies to avoid the limitations of excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

How Does Our Company Begin Getting Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.

An index of content::

  • 24 Hour Virtual Service Desk Network Consulting Virtual Support Desk Remote Support Services
  • 24-7 Remote Consulting Fault-tolerant Load Balancing High-Availability Load Balancing Online Troubleshooting
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  • Firesight Integration Services
    Cisco firewall IPS Integration

    Progent's Cisco-Certified network consultants provide professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Activesync Engineers 24-Hour Smartphone Technology Consulting

  • Consulting for IT Service Firms Support and Setup
    Consulting Support for IT Service Providers Support and Help

    Progent's Support for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a seamless arm of your network consulting team.

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  • Apple Mac and Windows Network Consultant MacOS and Windows Support and Integration
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  • UNIX Consultant
    24/7/365 UNIX Consulting Services

    Progent's Solaris family support experts offer small companies and software developers support for administering and supporting Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

  • Downers Grove-Oak Brook Server Support
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  • Citrix XenCenter Technology Professional Xen Hypervisor Network Engineer
  • Citrix XenMotion Consultancy Professional XenServer

  • 64-bit Computing Consultant
    64-bit Migration Consulting Services

    Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit applications that you want to retain as well as the latest 64-bit versions of software you plan to run.

  • Computer Support Company PC Desktop 24-Hour Desktop Information Technology Support
  • Connectix Virtual Server Support and Help Microsoft Server Consolidation IT Consultants
  • Consult External Network Security Scan Professional Internal Network Security Inventory
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  • Consultant Microsoft IM Infrastructure MS Office Communications Server Consulting
  • Consultants Microsoft Dynamics RMS Remote Support Microsoft Dynamics 365 Finance and Supply Chain
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  • Consulting Services MS Virtual Server Administration Website Virtual Server 2005 Engineers

  • Online Technical Support Microsoft Windows 2000
    Windows Server 2000 Upgrade Help

    Progent's certified Windows 2000 consultants can help you enhance the functionality of your current Windows 2K Servers and can simplify network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot installations to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.

  • Consulting Services ProSight Network Infrastructure Management Automatic Network Diagrams Consulting

  • Technical Support Services Windows, UNIX, Solaris
    Network Consultant UNIX with Windows

    Progent's UNIX family consulting services provide small and mid-size companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Contract Recruit Home Based Cisco Consultant Freelancing Job Virtual Office Certified
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  • Offsite Workforce Video Conferencing Support
    Remote Employees Video Conferencing Computer Engineer

    Progent can help small and medium-size organizations to configure and troubleshoot video conferencing applications to enable their telecommuters to collaborate productively with fellow workers and customers.

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  • 24x7 Lync Server 2013 and iPad Specialists
    Specialist Lync Server 2013 PSTN Gateway

    Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your business and can help you to design and carry out a deployment of Lync Server that centralizes the management of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also assist you to perform a smooth migration to Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide online seminars and ongoing technical support for Lync Server and other Microsoft technologies.

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  • ISA 2000 Server Troubleshooting
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    Progent's Microsoft-certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent can provide affordable online and onsite consulting to help companies of any size to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

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    Progent provides a selection of IT support bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager, a next-generation network and IT support software platform that monitors the reliability, throughput, and security of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can choose a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.

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    Progent's CISSP-premier network security experts can help organizations of any size with any facet of IT security. Progent can help implement efficient security solutions that guard a small office from advanced malware attacks or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users sharing network resources distributed across a mix of physical sites and various clouds.

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    Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These improvements affect key areas like manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.

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    The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk while keeping vital network projects on schedule.

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