Quick, Affordable Online Computer Troubleshooting for Downey, California Small Companies
For over twenty years, Progent has specialized in providing world-quality network support services to customers with small-company IT budgets. Progent has built a unique service system that features a streamlined, tightly connected virtual office network, sophisticated online troubleshooting technology, a large team of engineers accredited in a wide array of technical disciplines, a Help Desk Call Center operational model that maximizes efficiency and guarantees follow-through, a worldwide team of on-line support professionals, in-person support options for the majority of most zip codes in the U.S., and a corporate culture focused on fixing technical issues in the least time and at the lowest cost to clients.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to reinforce the skills of your in-house IT service staff. Co-sourcing can save money and help meet schedules for major IT initiatives like software programming, disaster recovery preparedness, network security audits, merging datacenters, or software migrations.

Progent can in addition provide access to certified consultants to help your business to design and execute a sensible cloud strategy.

Key Practice Areas Serviced by Progent for Business Networks in Downey, California
Progent provides the support of qualified experts for all aspects of business network technology deployed in small and midsize companies. Products and technologies supported by Progent include:

Support Delivery Alternatives for Downey, California Businesses
Progent offers a variety of options for providing small businesses and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and IT management. Progent's model for providing IT support services is based on the Help Desk structure common to big IT groups. Progent's Helpdesk Service Model promotes fast support, thorough service records, consistent follow-up, and tight expense control for a range of network support delivery alternatives that include remote repairs, on-premises support, top-level consulting, plus server hosting.

  • Remote Service
    Progent’s Technical Response Center (TRC) provides emergency and scheduled online service for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's seasoned service experts can assist customers to troubleshoot and fix network problems without the cost or time loss of in-person service calls. The experience of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-based signup process for new clients to accommodate urgent network problems and Progent bills by the minute with zero sign-up charges or minimums, so you pay only for the support you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Find out additional details about Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent offers on-site technical support for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service personnel can operate in conjunction with Progent's online service experts to give small and midsize businesses the best of both worlds: on-premises support professionals when you require them as well as the on-line expertise of Progent's worldwide team of IT consultants, security specialists, and business software developers. The wait time for in-person support visits is usually less than one business day. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises support. Learn more concerning how and why to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a significant discount from Progent's normal desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems. for more information, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent provides small businesses budget-friendly availability of world-class consultants who can deliver assistance with critical technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, company-wide network security consulting, high availability network engineering, virtual server solutions, plus configuration, customization and training for small business programs such as accounting, operations, management reporting, CRM, and productivity packages. Progent can help with short-term projects including office moves and massive software upgrades, extended initiatives like management information software development and support, database application development and DBA services, and web development, on-going support including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network health monitoring and system management, or emergency services such as data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical applications like Microsoft Exchange Server and MS SQL in order to provide small and midsize businesses with greater levels of dependability, security, and performance than is possible with the class of on-site data center that is achievable for the majority of small and midsize companies. Because Progent utilizes the same data centers that support the equipment of many of the planet's largest IT organizations, Progent can save you the cost of creating and maintaining the systems needed for world-class cooling, electrical failover, and redundant Internet access. For hosted applications, Progent can also ensure that upgrades and service packs remain updated, protection and efficiency is continually monitored, and systems are regularly archived and ready for full and rapid restoration. Find out additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for all of a small or midsize company's servers in a setting that not only delivers the top level of availability and extensibility but that is in addition convenient for customers to transfer to a different support provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is built around mature virtual server techniques that permit small businesses with mixed environments to save significantly on the expense of hardware, infrastructure maintenance, and IT management while getting enterprise-class reliability and an unparalleled degree of vendor options. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally managed service, can handle the mixed- OS and non- standardized networks typical of smaller businesses, and retains control of the software in the customer's hands so that moving to a different virtual system is quick, reliable, and inexpensive. This avoids ending up a captive to a single hosting service while still offering all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide advanced remote support services to help organizations of all sizes connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that combine local resources as well as public clouds. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, optimize and troubleshoot their networking hardware like routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so that any looming problems can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup/recovery system that aligns with your business needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Downey, California Small Businesses
Progent's staff size, breadth of technical skill, and experience with corporate network consulting allow small and midsize businesses to sidestep the problems associated with over dependence on small service firms or freelance consultants.

Teaming with Progent's Experts enables your small business to:

  • Avoid Over Dependence on Individual Consultants
    For IT services, small businesses sometimes depend excessively on freelance consultants. Although freelance support providers have lower expenses than larger support organizations and can afford to charge apparently smaller rates, they are occasionally stretched to far to respond rapidly to critical situations. If a freelance consultant is occupied with another customer, sick, on travelling, or in class, the lack of backup staff may require your company to go without help during a crisis. As your company expands, system unavailability or problems with line-of-business programs become more expensive. The dollars you believed you were conserving on a freelancer can be eaten up fast because of lost output. In addition, when independent engineers confront new problems, the lack of a large consulting team to count on for help requires them to train in place while your organization winds up with the bill for their continuing education.

  • Gain Access to Expertise in Complex Information Technology Solutions
    Many small service organizations or freelance engineers specializing in small company IT consulting are capable of providing routine fixes but don't have the experience to deal cost-effectively with complicated IT configurations with mixed operating systems, many offices, VoIP implementations, mobile workforces, interconnected accounting and operational applications, eCommerce, and custom line-of-business software. Progent's background with global enterprises and Progent's large staff of specialists can be valuable to your business because enterprise networks are inherently complicated, support problems require in-depth understanding of in numerous technical areas, and reaching an acceptable level of robustness, reliability, and security requires industry-tested leading practices.

  • Build a Firm Foundation for Seamless Growth
    Small businesses often start with a network cobbled together on a shoestring budget. Lacking a strong basis, a series of ad hoc fixes commonly get piled on top of a tenuous structure. As a business grows, reliability and expandability issues can hinder the productivity of the organization. These networks need thorough evaluation, smart business analysis, and in-depth experience to migrate to an IT environment that can act as the solid basis to meet current business needs and ease future growth.

  • Team with Solution Finders, Not Product Vendors
    Smaller businesses need direction and insight to navigate through an increasingly complicated maze of technology alternatives available for enabling growth and improving productivity. Businesses do not need a network engineer or service organization that attempts to promote a product. Progent eliminates conflicts of interest by not selling hardware and software. Progent sells consulting and services only. This allows Progent to match technical support services with the genuine needs of clients. Combining IT consulting and product reselling can lead to a situation where the proposed solution is based on a predetermined technology instead of being driven by the actual needs of a customer.

How to Contact Progent
In case your Downey, California business needs to contact Progent to ask about network outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Fast Online Technical Assistance
For fast online assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


Consulting Services for Mandriva Linux
Colbolt Linux Consulting Services

Progent's Linux consulting experts provide small and mid-size businesses and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

64-bit Migration Professionals Specialist
64-bit Processing Consultants
64-bit Processing Professionals

Progent’s Microsoft-expert consultants can assist you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit processing, design an efficient migration strategy that minimizes business disruptions, and offer inexpensive, expert remote support to aid you to install 64-bit operating systems and application programs on your current computers.

64-bit Migration Services Engineer for 64-bit Computing
64-bit Upgrade On-site Technical Support Professional for 64-bit Upgrade
802.11ac Migration Setup and Support Aironet 1700 Access Point Network Consultant
Advantages of IT Outsourcing Whitepaper IT Outsourcing Example Article
Amazon AWS enterprise hybrid cloud solutions Engineer Amazon SQS Developer Firms
Services for Excel 2016
Excel Power Pivot Outsourced Programming

Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online support services to assist you to design, program, pilot test, install, manage, and debug business applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent offers on-demand support to organizations who need a fast solution to a specific problem associated with Office Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to address the special requirements of individuals or teams.

Amazon MWS integration Programming Amazon MWS integration Programming Companies
Apple MobileMe Technology Consulting iCloud Consultant Services
Arizona Network Management Services Phoenix, AZ Network Consultants
Auditing Yonkers Manhattan White Plains CISSP Cybersecurity Contractor Yonkers, Westchester County
Baltimore, Washington DC, Maryland Services Consulting Services for Maryland
Barracuda Backup Management Consultant Barracuda Backup Cloud Management Information Technology Consulting
NetApp SnapMirror Specialist
MetroCluster Switch Integration Engineers

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites located up to 185 miles (300km) apart. Progent's roster of seasoned IT experts can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your DR system to verify compliance with industry standards and regulatory requirements.

BlackBerry BES Server Express Consulting BlackBerry Enterprise Server Express Technical Consultant
BlackBerry BES Small Business Computer Consulting Services Top BlackBerry BES Server Computer Consultancy
BlackBerry BPS Computer Consulting Small Business Network Consulting Company for BlackBerry Synchronization in Milwaukee
BlackBerry Computer Network Specialists BlackBerry BES Server Network Specialists
BlackBerry On-site and Remote Support in Anchorage, AK BlackBerry Synchronization Business Computer Server Companies Anchorage
CISM Certified Secure Business Continuity Cybersecurity Group
CISSP Network Consultants in Lower Manhattan, Financial District, NYC CISSP Security Audit Services in SoHo, NYC
CISSP Technology Consulting in Aurora, Denver, Boulder Remote Security Consulting in Aurora, Arapahoe County
California Monterey County Experts Salinas Computer Consultation California
Microsoft Remote Support for Office 365 SharePoint Online Integration
Office 365 Specialists

Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud products and services.

Calistoga Business Computer Server Companies in Northern California California Cisco and Microsoft Certified Networking Consultancy
Carmel Engineers Northern California Urgent Monterey Network Assessment
Castroville Small Business Computer Consultant in Northern California Networking Support for Salinas in Northern California
CentOS Linux, Sun Solaris, UNIX Configuration in Scottsdale Tempe Paradise Valley Scottsdale, AZ Slackware Linux, Sun Solaris, UNIX Computer Engineer
Progent Start-Up Companies Computer Specialist
Progent Small Company Computer Systems Consulting

Les Kent has a 35-year history of successful network integration, corporate administration, sales, and operations. He has shown a talent for developing sophisticated information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.

CentOS Linux, Sun Solaris, UNIX IT Consultant in Jacksonville, FL Ubuntu Linux, Solaris, UNIX Technical Support Services
ProSight VM Hosting Consult
Private Cloud Solutions Consultants

Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network availability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers hosted in a secure and reliable data center on a fast, high-availability virtual server set up and supported by Progent's computer support experts.

Centennial Small Business Computer Consultants CISA Certified Security Expert Consulting Services Company for Centennial, CO
Chandler Online Technical Support Windows Server 2012 R2 Consultancy Firms Chandler, AZ
Check Point Series 80 Protecting Check Point Power-1 Firewall Consulting
Cisco ASA firewall VPN Remote Support Services Firepower Management Center Remote Troubleshooting
Cisco CCIE IT Service Providers Los Angeles County California Microsoft Exchange 2000 On-site Technical Support
Cisco CCIE Online Network Security Consulting Server Consultant
Contractor for Independent EDI Contractor
Contract CRM Consultants Telecommuting Jobs

Progent's Experts Group offers consulting in key technologies including Apple OS integration and applications; Consulting for Linux, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application help; CIO, management information analyst, and project management outsourcing; Special applications design and deployment; Web, eCommerce, Electronic Data Interchange, and customer information portal design and integration; DBM support and efficiency help; Management intelligence expertise; and Telecommunications architecture support.

Cisco Certified Experts System Repair Maintenance for Oklahoma City, OK
Cisco Computer Systems Consulting in Omaha, Lincoln, Bellevue, NE Cisco Support Firm
Cisco Design Firm in Oklahoma Cisco Networking Help
Expert Microsoft Certified SharePoint Server 2010 Technology Consulting
MCSE Expert Certified SharePoint Web Parts Computer Engineer

Progent's Microsoft engineers offer affordable remote technical support and development services to help you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites able to function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to support and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs like Office Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.

Cisco Network Design and Consulting Cisco Computer Support Consultants
Online Help for MOM
Specialists for Microsoft Operations Manager 2000

Small to mid-sized businesses can now get all the benefits of Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small company networks world-class availability, protection, and productivity.

Cisco Network Security Consultant Chesapeake Virginia Emergency Cisco Technology Consultants
Juniper SSL Router Cybersecurity Firms
Juniper SA700 SSL VPN Consulting

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Cisco Outsourcing Cisco Computer Consulting Companies
Dynamics GP Great Plains Accounting Professionals
Consulting for Dynamics GP Great Plains Accounting

Dynamics GP 2010 financial software is a comprehensive business management and analytics platform that unifies information and operations throughout your company, communicates seamlessly with other solutions, and brings together workers, customers and suppliers regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Dynamics GP/Great Plains 2010.

Cisco Outsourcing Companies Cisco Small Business Computer Consulting Firms
Cisco Small Office Computer Consultants Cisco Switch Outsourcing Company
SCCM 2016 Upgrade Consulting
SCCM 2016 Peer Cache Computer Consulting

System Center Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings control, inventories network assets, guards against corporate data leakage, provides network health reporting, enables safe end-user self service, and delivers a single control mechanism for managing multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist your organization with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

Cisco Spam and Virus Blocker Consultant Cisco CCIE Services
Codian Engineer
LifeSize 220 Series Telepresence Specialists

Progent offers the support of a veteran consultant with years of hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support group, your ISP, and your video conferencing platform supplier to assist your organization increase the business value of your video conferencing ecosystem.

Colo Help and Support Colocation Center Specialist
Comprehensive Event Management Technology Consulting Services Monitoring and Reporting Technical Support Services
Computer Consultation for Windows Security SharePoint Server 2010 Integration Support Akron, Summit County
Computer Consulting Companies for Microsoft Windows Server 2019 Windows Server 2012 Engineer in California Central Valley
Outsourced Programming for Access
SSAS Outsourced Programming

Progent can provide remote and onsite consulting to help you with any phase of business intelligence reporting from debugging or modernizing reports to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help you to maintain your existing reporting system, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide custom remote mentoring tailored to your individual requirements. Progent’s business reporting professionals offer experience in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

Computer Network Consultant for Windows 2008 Server in Atlanta, GA IT Outsourcing Firm in Decatur - Buckhead - Norcross
Small Business IT Outsourcing Companies for Microsoft Consulting Best Practices
Microsoft Solutions Framework Project Methodology Configuration

Progent’s staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, in the trenches of IT support, executing a broad variety of technical tasks for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This means that you get not only world-class IT skills, but also a support engineer with proven methods for applying technical knowledge to fix actual network problems efficiently.

Computer Network Consultants for Manchester, Hillsborough County, New Hampshire New Hampshire System Engineers
Computer Security Specialist for Security in Milwaukee Racine Waukesha Compliance Audit for CISSP
Solaris with Windows Technology Professional
Solaris with Windows Services

Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Computer Systems Consulting for Exchange 2003 Server in Tampa Microsoft Exchange 2010 Support Organizations in Hillsborough County
Configuration Manager 2012 Configuration Local Online Support Services for SCCM 2012 Policy Settings
Consultancy Services Company for BlackBerry BPS Computer Specialist for BlackBerry BES Server
IT Outsourcing Examples Article
 IT Outsourcing Model White Papers

Progent’s IT outsourcing services offer economical network support for mid-size businesses. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business application, outsourcing your network technical services can reduce costs and minimize risks, permitting network service expenses to increase in a more linear and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.

Consultants Security IT Services
iPad 3 Integration
Apple macOS and OS X Online Support

Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist you with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For computer networks based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's objectives.

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If your organization does not require urgent remote help but expects to require technical services with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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SMS Server Upgrade Configuration
SMS Upgrade IT Consultants

Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and intelligent mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes policies, procedures and technologies to keep your IT network protected.

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Microsoft Office 365 Gmail migration Online Troubleshooting
Office 365 IDFix Information Technology Consulting

Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other email components to lower hardware expense and management overhead. You can deploy Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.

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XenServer Network Engineer
Citrix Live Migration Consultant Services

Progent's Citrix-accredited consultants can assist you to understand the strategic advantages of XenServer and additional Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance consolidation, responsiveness, protection, uptime, and recoverability.

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Progent's pricing policy is to charge for online service and in-person help by the minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup charge and asks no monthly commitment for support services provided during regular business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick fixes so you will not be forced to allow simple problems to stay unaddressed.

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IT Services for Microsoft Hyper-V Server Consolidation
Technology Consulting Services for MS Hyper-V Virtual Server

Progent's network professionals can help you evaluate the potential benefits of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for smooth performance with virtualization technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to monitor and administer Hyper-V, offer expert consulting support for improving the security of your virtual servers, establish and test business continuity procedures that maximize system uptime, and deliver ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk outsourcing.

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IT Services for Microsoft ISA Server 2006

Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to design, cost-justify, pilot, implement, customize and manage the Standard or Enterprise edition of ISA Server on your network.

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Solaris Firewall Setup
UNIX Computer Security

If your company runs a Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a wide range of security areas such as security management procedures, security architecture and models, access control products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the basic competencies and worldwide standards of performance that network security professionals are required to master. These certification offer executive management the confidence that those who have earned their CISM or CISSP qualification have the background and knowledge to deliver world-class security management and engineering services.

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Microsoft Office System Network Support Consultants

Progent’s IT outsourcing services offer budget-friendly computer support for small companies. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or creating a web-based business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting IT support expenses to grow in a more linear and manageable manner than is feasible by building up a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system foundation for your critical business software powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Progent has developed a selection of opportunities for single consultants or organizations to profit by acting as referrers, sales agents, or resellers of Progent's IT support and network consulting. Options include operating as a sales representative for Progent-branded services or using Progent's information technology experts but retaining your own brand as a transparent arm of your network services team.

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Progent's CISSP-premier network security experts can help organizations of any size with any aspect of information system security. Progent can create efficient cybersecurity systems that guard a small office against advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources spread over multiple physical datacenters and various clouds.

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Microsoft Entourage and Exchange Network Consultant

Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit email, examine the Exchange global address list, copy addresses, synchronize appointments, and alert people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.

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Unified CM and Microsoft Office Consultants
Unified CM Professional

Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the foundation of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable online and on-premises support to help businesses of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can help with any aspect of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall/VPN software and hardware powered by Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a central stop for continuing network support, administration, education, and design services.

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Dynamics GP Software Help and Support
Expert Microsoft Certified Dynamics GP/Great Plains Features Support

Key characteristics of Microsoft Dynamics GP software include a modular design that allows you to buy only the components you need, a standards-based architecture built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the capability to integrate information from virtually any database or desktop software into Microsoft GP/Great Plains, plus an open design that makes it easy to create specialized programs. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

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Exchange 2000 Server Remote Technical Support

Progent is one of the most experienced IT consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies receive all the benefits of Microsoft Exchange Server 2000 under common scenarios including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 management.

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GIAC Information Assurance Security Company

GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for all of the network security disciplines addressed under GIAC accreditation such as auditing network security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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Catalyst Switching Troubleshooting
Catalyst 2900 Switch Integration

Progent's Cisco-certified CCIE experts can help you to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.

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Network Security Auditing for Juniper Junos Management
Juniper Junos os Forensics Services

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Microsoft Windows Server 2008 R2 Specialists

Microsoft Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable online consulting, troubleshooting, and education services to assist you to plan, implement, and maintain Windows Server 2008 R2 in order to add significant business value to your network.

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Microsoft Azure hybrid cloud solutions Consult

Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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Cisco Firepower Network Consultants
Firepower Firewalls Setup and Support

Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.

Microsoft Small Business Server Network Engineer Consultant Services
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Consulting Services for Ubiquiti UniFi wireless LAN

Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi Wi-Fi APs for optimal coverage and performance.

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ProSight Virtual Server Private Cloud Hosting Engineers
Private Clouds for Small Businesses Professionals

Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including lower capital expenditures, reductions in operational expense, better management focus, world-class protection, greater availability, and regulatory compliance.

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Online Support for Clustered Windows Server 2012
Remote Troubleshooting for Windows 2012 Failover Clustering

Progent's Microsoft-certified failover clustering consultants can help businesses to evaluate the benefits of adopting Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.

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Progent practices information transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Small businesses who utilize trusted freelance service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive.

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Progent can deliver a wide array of low-cost remote and on-premises support services to assist your business to deploy, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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Forefront Threat Management Gateway 2010 Specialists

Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows custom reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can help you to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.

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Microsoft Exchange 2010 IT Consultants

Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your productivity, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications platforms.

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Postini Consultants

E-Mail Guard is Progent's economical spam filtering and anti-virus service that gives small businesses world-class protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed antispam and anti-virus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server platform, hardware technology, or data center location.

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Jabber and Skype for Business Technical Support
Jabber Troubleshooting On-site Support

Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the technologies that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.

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ASA 5505 Firewall IT Services

Progent's CCIE-certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft Office 365 Exchange migration Online Troubleshooting
Remote Support for Office 365 Gmail migration

Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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Exchange Server 2003 Professional

Progent's Microsoft Certified engineers can provide expert support for major implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange Server 2007 rollouts or updates and can supply local personnel to assist large companies with installations of Microsoft Exchange in the or any region covered by Progent's consultants.

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Consultant Services for Desktop Monitoring

ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity.

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Windows Hyper-V 2016 PowerShell Technology Consulting Services

Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid installation, develop and execute a non-disruptive migration strategy, train your IT administration and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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Microsoft Dynamics Programmer
Microsoft Expert Dynamics GP Continuum Consultant

Progent's expert solution designers and software developers can assist your business to build enhancements to Microsoft GP that address the unique requirement of your business while retaining the benefits of Windows integration. Progent can also provide expertise with a range of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Microsoft and Cisco Security Audit Specialists
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Progent provides expertise for security testing products including LANguard from GFI for running a variety of automatic network testing scans to uncover potential security gaps. Progent has broad knowledge of security auditing tools and can help you to understand audit reports and respond effectively. Progent can show you how to design protection into your business processes, install scanning tools, plan and deploy a protected system architecture, and suggest procedures to optimize the security of your IT system. Progent's security professionals are able to assist you to set up a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security consultants can test the protection of web software and can provide extensive information security audits of enterprise-wide security to validate your organization's compliance with key industry security standards such as HIPAA, PCI, and ISO.

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Small Office Network Professionals
Technology Consulting for Small Business

If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services free your business from dependence on single independent service provider while giving you affordable and reliable access to high-quality technical support. By delivering network support service when you require it, providing advanced knowledge for critical technologies, delivering unique support such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and support a reliable and secure information system and to have quick access to the skilled consulting ordinarily available only to enterprises who are able to support a sizeable in-house IT organization.

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Microsoft Experts SCVMM 2016 and Windows 2016 Network Consulting

Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, design workflows for building and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

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ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.

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Exchange Server 2003 Upgrade Integration

Progent's Microsoft Certified professionals can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server rollouts or upgrades and can supply onsite personnel to assist large companies with installations of Microsoft Exchange in the or any area served by Progent's consultants.

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Progent's compensation model is based on contribution, so just like being an independent contractor, your income is directly driven by your generated revenue. Some Progent consultants stress quality of life and choose to consult at an easy pace, using our self-determined calendar to follow individual pursuits such as hiking, motorcycle racing, skiing, fishing, vacations, or spending free time with relatives and friends. Other consultants use the opportunity to earn big dollars via lots of effort and long hours. Progent fully encourages either side of the spectrum and everything in the middle.

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If you want to revamp your production web site, build internal webs for applications such as HR or employee education, design a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to build and maintain a secure, robust server and communications infrastructure, including remote and wireless access, to support your web tools.

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Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently integrate local and cloud-based resources.

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Cisco Nexus series switches are engineered to deliver the performance, expandability, uptime, cloud readiness, capacity, data protection and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting expertise to assist you to plan an optimal network architecture, build test environments to validate your switching solution, install and configure Nexus switches, define and enforce effective policies, run security and compliance tests, configure advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus switches. Progent can also help your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.

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Data Protection Manager 2016 and SQL Server On-site Technical Support
Configuration for Data Protection Manager 2016 and VMware

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, deploy, administer, and repair an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver comprehensive project management services to help you complete your Data Protection Manager 2016 deployment on schedule and on budget.

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Oracle 11g Upgrade
VBA Programming Companies

Progent’s team of expert programmers, database architects, and program managers can assist large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing database designers and software programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to create, enhance, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.

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Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating Microsoft-based security designs for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without restricting your productivity.

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Network Monitoring Consultant Services
Remote Network Monitoring Setup and Support

Remote continuous monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM solutions available as low-cost services created to assist your company to detect and fix a most network issues before they can disrupt productivity.

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Windows Server Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking paradigm that includes on-premises and cloud-hosted resources. Progent's consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud model for your computing ecosystem. Progent offers full-service project management support so you can design and execute a smooth move to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting help, technical support, and customized training.

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Progent's application experts offer advanced support, software development, deployment assistance, and webinar training for leading applications covering vital areas including ERP and MRP, financials, management analytics, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting support online, Progent can assist clients throughout the United States to save the lost productivity and fees related to travel and on-premises visits without sacrificing the effectiveness of technical services.

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Exchange Server 2019 Support and Integration
Exchange 2019 Planning Specialists

Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.

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Progent offers businesses of any size world-class IT remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.

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Progent offers cost-effective online consulting to help you to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your information network.

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Windows Server 2000 Upgrade
Windows 2000 Consultants

Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can streamline network management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot programs to reduce the technical risk involved with moving to Windows 2003 Server by uncovering potential hardware and software compatibility issues.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.

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Exchange Server 2000 IT Consulting

Progent is one of the most expert network consulting companies for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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Progent can assist your organization in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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For companies with a combination of Mac and Windows computers, there exist two basic solutions for using Windows-dependent software on macOS or OS X: remote access to a physical Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a networked Microsoft Windows-based computer to run Microsoft Windows programs and access system resources. Virtual PC for Mac simulates Windows on a Mac system so that you can run Microsoft Windows applications directly. Progent's Mac technology consultants can help your company to manage these solutions for using Windows programs on your Macs and can in addition help your organization to assess and configure other solutions for Microsoft Windows platform emulation.

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Progent's productive atmosphere will allow you to become a more capable professional by enhancing your information technology skills and boosting the satisfaction of your customers. Progent delivers this commitment by attracting the top consulting experts for you to work with, providing an advanced system architecture, running specialized software tools to deliver the maximum level of support, and by optimizing proven operational models for finding and maintaining customers.

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Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients who lack sufficient internal resources to configure effective test systems, the lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

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DoubleTake Carbonite Backup and Restore Support Services

DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize businesses a variety of affordable solutions for backing up and recovering business-critical applications such as Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small business IT systems to create a high state of fault tolerance and business continuity capability at an affordable price.

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ProSight Email Encryption Consultant
ProSight Email Content Filtering Policies Consultant

Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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Engineer for SQL Server 2005

SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of creating, deploying, managing, and accessing company data and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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Windows Server 2012R2 Multitenancy Configuration
Microsoft Certified Partner Windows Server 2012 R2 upgrade Engineers

Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.

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Progent's UNIX platform consulting experts offer small and mid-size businesses and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.