Downey, CA Remote Support from World-class Computer Network Troubleshooting Experts
Progent's network support services can deliver your Downey, CA business budget-friendly and dependable access to enterprise-class IT experts. By providing IT consulting help when you require it, offering specialized expertise for vital applications, offering value-added services such as automated network monitoring, and charging only for services you use, Progent gives your Downey, California business an affordable alternative for maximizing the profitability of small-scale office information systems. If you run an on-premises datacenter, rely on cloud-based infrastructure, or manage a hybrid cloud-and-local network, Progent is the smart way for organizations to build and support a reliable and safe IT network and to benefit from quick access to the experienced consulting ordinarily available only to corporations who can set up a sizeable in-house IT staff.

For mid-size and large businesses, Progent can provide co-sourcing support to supplement the skills of your in-house network support team. This can reduce expenses and help meet schedules for big projects like application design and development, disaster recovery planning, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to accredited consultants to assist your business to design and implement your cloud strategy.

Primary Products and Technologies Serviced by Progent for Downey, California Businesses
As a Microsoft-certified Partner computer support company with a world-class team of Cisco CCIE networking consultants and Apple certified consultants, Progent provides emergency assistance and affordable remote consulting to Downey, CA companies for a broad range of computer technologies including:

Support Delivery Options Available for Downey, California Companies
Progent has a variety of options for providing small and midsize businesses with cost-effective IT services for troubleshooting, consulting, hosting, and network administration. Progent's model for providing computer support is based on the Call Center structure familiar to big IT organizations. Progent's Contact Center Service Model ensures fast response, thorough service records, consistent follow-through, and strict expense monitoring for a range of IT service delivery options that include online repairs, on-premises help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) provides urgent and routine online support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service professionals can help clients to analyze and repair hardware and software issues without the cost or delay of travel for onsite service calls. The experience of Progent's IT engineers allows them to resolve the majority of network problems rapidly. For complex problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-based signup process for first-time customers to address emergency network problems and Progent bills per minute with zero startup fees or time minimums, so you pay only for the assistance you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Find out more details about Progent's remote network troubleshooting expertise.

  • Onsite Service
    Progent provides on-site technical support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support technicians can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the ideal combination: on-premises service professionals when you need them plus the on-line expertise of Progent's seasoned staff of network engineers, security specialists, and business application developers. The response time for on-site support calls is usually under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises service. Learn more details about how to sign up for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems. for more information, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small businesses affordable access to enterprise-class consultants who can deliver assistance with vital products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network architecture, network security engineering, high availability network design, server virtualization solutions, plus configuration, programming and training for small business programs including financials, operations, reporting, sales automation, and productivity software. Progent can help with short-term projects such as office moves and massive system migrations, longer term projects like management information application development and customization, relational database software programming and administration services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network monitoring and network management, or emergency services like data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications like Exchange and Microsoft SQL Server to provide small and midsize companies with higher degrees of availability, security, and performance than is possible with the class of internal data center that is achievable for most small and midsize organizations. Because Progent utilizes the same facilities that support the equipment of some of the planet's biggest IT companies, Progent can save you the investment in building and maintaining the infrastructure needed for enterprise-class environmental control, power backup, and redundant Internet connectivity. For managed application servers, Progent can also make sure that upgrades and revisions stay updated, security and efficiency is constantly monitored, and systems and data files are consistently backed up and available for full and rapid recovery. Find out additional information concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small organization's production servers in an environment that not only delivers the top level of availability and scalability but that is in addition easy for clients to transfer to a different support provider or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting service is built around tested virtualization techniques that allow small businesses with multi-vendor networks to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while getting enterprise-class availability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally administered service, can support the mixed- OS and loosely standardized environments typical of smaller businesses, and keeps control of the licenses in the customer's possession so that migrating to a new virtual system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced remote consulting services to help organizations of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine local IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that need critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading data security companies to deliver centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the baseline system software and productivity programs used by most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers help for an ever more sophisticated collection of network products such as firewalls, routers and switches, voice-over-IP solutions, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-authorized information assurance professionals offer a business-wide perspective on network protection and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help companies comply with industry standards and government mandates for network data security and reporting.

The breadth and depth of Progent's engineering staff bring a powerful array of benefits to customers trying to maximize the business value of their IT network within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the forefront of network service, executing a wide variety of IT projects for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not just world-class technical capability, but also a support engineer with field-tested methods for repairing actual IT problems quickly. Learn more details about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to bill for remote service and in-person visits by the minute. As a result, you are invoiced only for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no sign-up fee and asks no retainer for support services delivered during regular working hours. Many support firms impose large minimum fees or charge in increments of a quarter hour or longer. Progent's one-minute billing granularity avoids big bills for fast repairs. Another advantage of by-the-minute invoicing is that customers will be less inclined to allow simple problems to fester until they become major problems. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of IT Services
    Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by each consultant to each customer. The practice of detailing and archiving service activity results in more efficient support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize independent consultants or who maintain in-house IT staffs gain when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, protected, and efficient. Read additional information concerning Progent's knowledge transfer services.

Contact Progent
In case your Downey, California company needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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important features of Microsoft Dynamics GP accounting include a modular structure that lets you buy only the functionality you require, a standardized architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that allow you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to process data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to create specialized programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

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Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate critical problems uncovered by SCOM 2012.

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Online Troubleshooting for SCCM Patch Management
SCCM Peer Cache Technical Consultant

Configuration Manager automates software deployment and updating, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.

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Exchange 2013 Compliance Integration Services
Exchange 2013 OWA IT Consultants

Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements affect vital IT areas including manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.

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Remote Support for Database DBA
Database Programming Technical Support Services

Progent's Microsoft-certified relational database developers can provide businesses of any size online DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and integration, application design and coding, management services, replication and synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore options, problem solving, and training.

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Consult for Windows 7
Microsoft Windows 7 Upgrade Small Business Network Consulting Companies

Progent's certified engineers can provide offsite and onsite consulting services to assist you to administer, support, and repair PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, mobile device integration, wireless network design, and remote system monitoring and alerts.

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Integration for Small Business Access Points
Small Business Wireless AP Online Troubleshooting

Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises configuration and troubleshooting support to help your organization to design, implement, update, optimize, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.

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ProSight network infrastructure documentation management Technology Professional
ProSight network asset documentation management Technology Professional

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.

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Remote management cards give network administrators full control of a server without the requirement for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

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CCNP Certified ASA Firewalls Support and Integration
Cisco ASA 5500-X Firewall Integration Support

Progentís certified Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.

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Microsoft Small Office Computer Consultants
Microsoft Windows Professional Services

Progentís IT outsourcing services provide budget-friendly computer consulting for small organizations. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing IT support budgets to grow in a more moderate and manageable manner than is feasible by building up a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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ProSight Email Guard AES Encryption Consulting Services
Professionals for Email Link Protection

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

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IT Consultant for Xen Hypervisor
Xen Hypervisor Technical Support

Progent's Citrix-accredited engineers can assist your company to understand the business benefits of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, protection, uptime, and recoverability.

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NetApp MetroCluster Consultants
NetApp MetroCluster Switchover Technology Professional

NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites that are up to 300km away from one another. Progent's roster of veteran IT experts can assist you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a configuration replication network, and testing your disaster recovery solution to prove compliance with information assurance standards and government mandates.

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Online Support Services for Catalyst Switch IPv6
Catalyst 3650 Switch Support

With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain the full benefits of adding intelligent services into their networks. Cisco's switching product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle real-time requirements, scalable to facilitate future growth, safe enough to guard confidential data, and designed for prioritizing and managing traffic flows to optimize network performance. Progent's Cisco certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic protection policy and set up Catalyst switches so they help enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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ASA and PIX Firewalls Technology Consulting Services
Cisco AnyConnect On-site Support

Progentís Cisco-Certified technology consultants offer professional PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and secure access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progentís network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Microsoft ISA Server 2006 Online Troubleshooting Microsoft Certified Partner ISA 2006 Setup and Support
Specialists for Private Cloud Integration
Consulting for Private Cloud Hosting

Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum level of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are built upon mature virtualization architectures that allow small companies with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.

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Microsoft Proxy Server On-site Technical Support ISA 2004 Enterprise Edition Server Consulting Services
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Microsoft Windows Server 2012 Configuration Windows Server 2012 Hyper-V Virtual Switch Specialist
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Word for Mac Remote Consulting
Remote Support Services for Office for Mac

Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.

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Telecommuting Networking Consultant
Mobile Laptop Network Consultants

Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, allowing your business to improve the productivity of your remote workers.

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MongoLock ransomware recovery Consulting Services
ransomware removal and file restore Consultants

Progent's experienced ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.

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Citrix Technology Services
Citrix Virtualization Consulting Services

Citrix has developed a powerful family of platforms that provide enterprise-grade manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix technology and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.

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Network Design for Microsoft SQL Server 2017 in Lincoln Seward County Network Manager for SQL 2014
Network Engineer for Flex Series Wireless Controller Support and Setup for Wave 2 wireless controller
Meraki Switch and Access Point Online Technical Support
Meraki Switch Configuration Integration Services

Cisco's Meraki line of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist you to plan and deploy a productive network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, create and test a disaster recovery strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking solution.

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Forefront Threat Management Gateway 2010 Support and Integration
Forefront Threat Management Gateway 2010 Consultants

Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and provides a centrally managed web gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft consultants can help you to design and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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Outsourced IT Services Memphis Tennessee Cisco Setup Consultancy Services in Tennessee
Microsoft Certified Expert Small Business Onsite Technical Support
Small Office Network Online Support

If you have a small business IT system with 10 to 50 desktop users, Progent's network outsourcing services save your organization from over-reliance on an individual freelance consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering network consulting service when you need it, providing specialized expertise for critical applications, delivering value-added services such as 24x7 server monitoring, and billing only for support you receive, Progent gives you an economical way for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to build and maintain a robust and safe information network and to benefit from fast access to the skilled consulting typically restricted to enterprises who are able to support a sizeable internal IT group.

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Microsoft Configuration Manager 2007 Network Consulting
System Center 2007 Configuration Manager Support and Help

Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and increase worker output by making sure that critical applications are always up to date, managing licensing, and reporting resource usage patterns to help you make smart buying decisions. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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Raleigh, North Carolina Computer Specialists Raleigh, NC Small Business IT Consultants
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Remote PC and Smartphone Phone Support Top Rated Small Office IT Consultant for Remote PC and Smartphone
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Setup and Support for Project Server 2013
Project Server Programming Company

Progent's Microsoft-certified consultants can provide in-depth support in implementing, using and debugging any edition of Project Server and can deliver a broad variety of affordable remote consulting services following proven best practices to help businesses of any size to receive all the benefits of this leading platform. Services available from Progent include system planning, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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Automatic Failover Technology Professional
Expert Microsoft Certified High-Availability Interoffice Connections Professionals

Progentís non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small organizations create fault tolerant Interoffice connectivity through redundant networks featuring transparent failover. Progentís CCIE engineers can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers economical non-stop interoffice networking.

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Technology Professional for UNIX, Windows
Windows and Solaris Network Consultants

Progent can assist your company to plan and execute a smooth transition from a UNIX-powered information environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and reduce productivity discontinuity by developing an effective migration strategy that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing infrastructure, migration planning and testing, Microsoft Exchange migration support, data and application software transition, and processor and storage migration and economization.

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Microsoft Exchange Server 2007 Network Consultant
Microsoft Experts Exchange Server 2016 On-site Technical Support

Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging solutions for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, service continuity, easy access for remote and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2000. Progent can also help small or medium companies to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013.

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Intrusion Protection Systems Audit
IPsec VPN Cybersecurity Firms

Progent offers small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper, and SonicWALL. Progent can help you design a detailed security strategy and select appropriate technologies from a variety of vendors to support your security goals while staying within your budget restraints.

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Support for Shared Computer Support Help Desk
Extended Help Desk Online Troubleshooting

Progent's Network Help Desk Call Center Outsourcing Services for PC desktop support are intended especially for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Selection and Deployment.

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Consulting for CISM Certified Security Management
Engineers for CISM Certified Cybersecurity Management

Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that information security managers are expected to learn. CISM provides business management the confidence that consultants who have qualified for their CISM certification possess the background and capability to deliver effective security administration and support services.

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Integration Services for SCCM and Exchange
Consultant for SCCM Application Management

System Center Configuration Manager automates software deployment and updating, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, allows secure self service, and delivers a common point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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Slackware Linux, Sun Solaris, UNIX IT Consulting Setup and Support
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Small Business Outsourcing IT for Microsoft and Mac Desktop Desktop Technology Networking Group
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VMM and SQL Server Computer Engineer
SCVMM 2012 Hyper-V Clusters Network Consultant

Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to move from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get the highest possible return on investment.

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Tech Consultant Philadelphia Windows 2008 Server Technology Consulting
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SQL Server 2014 and Hyper-V Remote Support Services
SQL Server 2014 Database Migration Technical Consultant

SQL Server 2014 includes major improvements in critical areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as system design, configuration, management, troubleshooting, and application development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Technology Consulting for Salt Lake City, UT Utah Information Technology Management
Top Quality Linux On-site Support Linux Remote Support Philadelphia, PA
Top Quality information Systems Audit for Security CISSP Technology Consulting
Email Block Lists Consultants
Email Virus Signature Specialists

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

Ubuntu Linux Engineer PCLinuxOS Linux Consultancy
VPN Security Protection Intrusion Protection Systems Firewall Configuration
Video Conferencing Support Microsoft Certified Partner Microsoft Video Conferencing Setup and Support
Specialist for Private Clouds for Small Businesses
ProSight VM Hosting Specialist

Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital expenditures, reductions in operational expense, improved management focus, enterprise-class security, enhanced availability, and business continuity.

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Windows 7 Remote Troubleshooting Microsoft Certified Windows 7 Migration Support and Help
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Configuration for 5500 Wireless Controller
802.11ac Wireless Access Point IT Consultants

Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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