Expert Online Troubleshooting for Downey, California Small Business Computers from Certified Engineers
Small businesses have traditionally been underserved by major network support organizations. Many small businesses allow themselves to grow overly reliant on freelance consultants or small support organizations who don't have the bandwidth or extensive skill sets to respond promptly or effectively to technical emergencies. Other small companies turn to mass-market service providers that employ personnel trained to offer standardized fixes for ordinary issues but who are missing the experience and versatility to handle the diversity of configurations and absence of standardization typical of small business information systems.

Progent's proven methodology for delivering low-cost and effective network service to small businesses has made Progent one of the most respected Microsoft-certified IT service organizations in the country. Progent has delivered online help to businesses in every state in the United States (refer to Progent's client testimonials).

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to reinforce the skills of your internal IT support personnel. Co-sourcing can cut costs and minimize technical risks for major IT initiatives like application programming, disaster recovery planning and testing, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also offer the services of certified experts to assist your business to plan and execute your cloud computing strategy.

Main Practice Areas Serviced by Progent's Consultants for Businesses in Downey, California
Progent's nationwide team of world-class support professionals provides help for virtually all aspects of network technology deployed by organizations of any size. Technologies supported by Progent in and around Downey include:

Support Delivery Alternatives for Downey, California Companies
Progent offers a variety of options for providing small and midsize companies with affordable computer services for technical support, consulting, and network management outsourcing. Progent's model for providing network support services is based on the Help Desk operational structure common to larger IT support organizations. Progent's Help Desk Call Center Support Mechanism ensures fast support, comprehensive activity documentation, dependable follow-up, and strict expense monitoring for a range of IT support delivery alternatives that include online troubleshooting, in-person support, and top-tier consulting.

  • Remote Service
    Progent's Technical Response Center (TRC) offers emergency and scheduled online service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service professionals can assist customers to analyze and fix hardware and software problems without the expense or time loss of in-person support calls. The experience of Progent's network consultants makes it possible to resolve the majority of IT issues rapidly. For the toughest issues, Progent's depth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-based signup process for new clients to accommodate emergency network problems and Progent bills per minute with zero sign-up charges or minimums, so you pay only for the help you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Learn more information about Progent's online network support expertise.

  • On-site Service
    Progent provides onsite technical support for signed-up clients in larger cities in the U.S. Progent's on-site support personnel can operate in conjunction with Progent's online service engineers to deliver small and midsize businesses the optimal solution: hands-on support technicians when you require them plus the remote expertise of Progent's worldwide team of IT engineers, security professionals, and business software developers. The response time for in-person support visits is usually less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for onsite support. Learn more concerning why to register for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a complete solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues. for more information, see Online Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Help Desk Co-management services allow your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting. For more information, see Progent's Help Desk Co-management services.

  • Consulting Expertise
    Progent offers small companies budget-friendly access to enterprise-class IT professionals who can deliver help with vital technologies including Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network architecture, consulting support for Horizon3.ai's NodeZero pentest products, network security engineering, non-stop network consulting, virtualization strategies, plus integration, programming and training for small business programs including financials, ERP, management reporting, sales automation, and office productivity software. Progent can help with short-term projects such as office relocations and massive system upgrades, longer term projects such as customizing an older ERP platform to a current MS Dynamics or Dynamics 365 package, database application programming and DBA support, and web development, continuing services including System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network health monitoring and system administration, or emergency response such as data restoration and virus cleanup.

  • Infrastructure Expertise for Telecommuters
    Progent can assist small and medium-size companies to plan, configure and troubleshoot the infrastructure required for work-from-home employees. Aspects of network infrastructure for which Progent's experts offer guidance include secure and efficient VPN connections, Virtual Desktop Infrastructure (VDI) software, router setup, wireless LAN design and implementation, and reliable Internet access. For details about Progent's network infrastructure support services for a remote workforce, refer to network infrastructure expertise for teleworkers.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for all of a small company's production servers in a setting that not only provides the highest degree of dependability and scalability but that is also simple for customers to transfer to another support firm or to bring in-house when your business situation calls for it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that permit companies with mixed networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while getting enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally managed solution, can support the mixed- OS and loosely standardized environments common with small companies, and retains ownership of the licenses in the client's possession so that migrating to a new virtualized system is fast, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert remote consulting support to help organizations of any size integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help you to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so any potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as half of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Advantages can include simpler network management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and higher availability. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup environment that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and office productivity applications important to most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated collection of infrastructure technologies such as firewalls, switches, routers, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Premier security consultants, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide view of network security and can help with advanced security projects such as Security information and Event Management (SIEM) solutions to help companies comply with business guidelines and government regulations for network data protection and reporting.

The scope and depth of Progent's engineering staff bring a unique set of advantages to customers trying to increase the business value of their information network within a reasonable budget. These advantages include:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the front lines of network support, executing a broad range of technical projects for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This means that you get not just world-class IT help, but also a support engineer with proven methods for solving actual IT problems quickly. Find out more details about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to bill for remote support and on-site help per minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a higher rate for after-hours or priority support, and Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and asks no retainer for support services provided during regular working hours. Many service firms demand substantial minimum payments or charge in increments of fifteen minutes or more. Progent's small billing granularity eliminates king-size bills for fast repairs. An additional advantage of by-the-minute pricing is that customers are less inclined to permit less critical problems to stay unaddressed until they become major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of IT Support
    Progent has created a comprehensive support reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support reports sent by every consultant to every client. The discipline of documenting and archiving support activity allows more efficient support and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Find out more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent faces little competition. Small companies who work with independent consultants or who employ in-house IT personnel gain when Progent passes on knowledge about new technology and tested processes to make their IT environments more reliable, secure, and efficient. Find out more about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Downey, California company needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Help
For fast online support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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  • PC Consulting Microsoft Intune Configuration Manager Small Business Server Support
  • Part-Time CIO IT Consultant CIO Computer Engineer

  • Dynamics GP Web Services Engineers
    Dynamics GP VBA Consultant Services

    Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming raw data into valuable understanding of your business.

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  • PowerPivot for SharePoint Remote Consulting 24/7 SQL Server Configuration Manager On-site Technical Support
  • ProSight Behavior-based Antivirus Technology Professional SentinelOne Endpoint Protection Engineer

  • Apple Mac Technical Support
    Integration Services MobileMe

    Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad management, or migrating to Apple's iCloud services. For business networks built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.

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  • Professionals Android and Lync integration Professional Android and Skype for Business integration
  • Professionals Microsoft Virtual PC for Mac Technical Support Windows Virtual Desktop for Apple Mac
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  • IT Services Altaro VM Backup Verification
    Hornetsecurity Altaro VM Backup and vSphere IT Consultant

    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

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  • Remote Support Services Meraki 802.11ax Access Point CCIE Certified Meraki AP Management Help and Support

  • Remote Troubleshooting Exchange 2016 Upgrade
    Integration Exchange 2016 Migration

    Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • .NET Visual Basic Coding
    Xamarin Developer Firms

    Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.

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  • Online Support Microsoft Exchange 2000
    Exchange Server 2000 Upgrade Setup and Support

    Progent is among the most experienced network consulting firms for designing email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.

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  • Remote Branch Office Network Integration
    Urgent Enterprise Windows 2000 System Consulting

    For large organizations, Progent can leverage internal network support staffs by offering extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a seamless local extension of corporate network management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multiple location network environments powered by Enterprise Windows. Progent can provide on-site consultants and technicians to help with a campus move or office move, or a system designer to assist with building or using an Internet Data Center or co-location site.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of the time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

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  • Open Now VMware vRealize Automation vRA Consultant
    VMware VCDX certified Consulting Services

    VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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  • Small Office Network Consulting Services Small Office Network Integration Support
  • Emergency Networking Design Firm Downey
  • Solaris Remote Consult Solaris Remote Engineers
  • Solaris Upgrade Consulting UNIX Upgrade Help
  • Specialist Exchange 2019 and Outlook Exchange 2019 Server Online Technical Support
  • Support Outsourcing Cisco ASA firewall VPN Specialists Cisco ASA and VMware

  • MOM 2016 Technology Consulting Services
    Consulting Services Monitoring and Reporting

    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.

  • System Center 2012 Operations Manager Consultant SCOM 2012 Infrastructure Monitoring Support Outsourcing
  • System Center 2012 Operations Manager Online Support Services Engineer SCOM 2012 Microsoft Azure Monitoring

  • Security Architecture Consulting
    Security Architecture Professional

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous testing and extensive work with information security design. ISSAP security experts have in-depth knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.

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  • QoS Test Lab Consulting Services
    System Pilot Testing Lab Consulting

    The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT projects on schedule.

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  • Microsoft Windows 10 Assessment and Deployment Kit Consultant
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    Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 provided by Progent include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration Call Center support services.

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  • Top Quality VMware VirtualCenter Services VMware vSphere Hypervisor Consultancy
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  • Ubuntu Linux Consultant Services Mandriva Linux Specialists

  • Office for Mac Remote Troubleshooting
    Immediate Integration Services Apple MACos with Windows

    Microsoft Office for Mac allows Mac users to run the industry's most familiar business applications. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.

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  • Urgent Support and Help Duo Two-factor Authentication Online Support Duo Multi-factor Authentication
  • VMware VDR Backup Consulting Services Symantec Backup Exec Specialist
  • Web Application Security Assessment Professional Security Assessment Specialists
  • Windows Server 2012R2 Configuration Manager Support and Setup Windows Server 2012R2 Security Online Technical Support
  • Windows Server 2019 Virtual Machine Remote Technical Support Windows Server 2019 and SCVMM Network Consultant
  • Windows Server 2022 Live Migration Network Consulting Open Now Windows Server 2022 Security and Compliance Technical Support

  • SQL Server 2012 xVelocity Professional
    Emergency SQL Server 2012 Reporting Services Troubleshooting

    Progent can provide the support of certified consultants as well as seasoned software developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified security professionals to assist your business to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

  • Windows Virtual Desktop for Mac Consultant Services Network Consulting Windows Applications on Apple Mac
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