Network Expertise for Mid-size Businesses

ProSight Duo Multi-Factor Authentication
Progent's ProSight Duo catalog of services integrates advanced technology from Duo, a Cisco Systems subsidiary, to deliver two-factor authentication solutions. Two-factor authentication is one of the pillars of zero-trust cybersecurity design. 2FA utilizes different-band ID confirmation to build an additional level of protection on top of traditional passwords. This protects against the most common sources of cybersecurity breaches including phishing, brute-force password attacks, and stolen credentials.

Duo's Push App saves time and distraction by allowing users to verify who they are just by tapping "Approve" on the authentication box on their own smartphone or wearable. This single-touch procedure does away with the need to open an email or text and copy a security code manually.

Progent's ProSight Duo catalog consists of three subscription services that progressively add features. ProSight Duo MFA permits you to implement Duo's 2FA platform to protect all apps while providing basic policy tools, unified management, and fast endpoint provisioning. ProSight Duo Access includes all the capabilities of ProSight Duo MFA plus adaptive authentication controls and endpoint health checking. ProSight Duo Beyond brings the ability to identify company as opposed to personal devices, deny access to untrusted endpoints, and give users safe and seamless access to your internal applications. Progent is a Duo Managed Service Provider and can assist you to plan, deploy and maintain a modern identity authentication system that delivers top-level security without bogging down your users.

Two-factor Authentication
Most security breaches involve compromised passwords. Every service plan in Progent's ProSight Duo line of identity validation products can reduce your dangerous reliance on password protection by supporting two-factor authentication. With 2FA implemented, when you log into a protected online application and enter your password you are requested to verify who you are via a device that you have exclusive ownership of and that uses a separate ("out-of-band") network channel. A broad range of devices can be used as this second form of authentication such as an iOS or Android smartphone or wearable, a hardware token, a landline telephone, etc. You can enroll several different authentication devices.

After you confirm your identity using your validation device, you are permitted to use your application or utilize your VPN or remote desktop service. With the Duo Mobile app's push notification feature enabled, you can simply touch "Approve" on your supported phone or smart watch. This improves the login experience by making the authentication procedure virtually immediate. For traditional secondary devices, such as a hardware token, you can transcribe a temporary password.

Products Offered with ProSight Duo Services
Progent's ProSight Duo line of subscription service offerings consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's cybersecurity consultants can assist you to determine which version of ProSight Duo is best suited for your requirements.

ProSight Duo MFA Features:

• 2FA authentication
• Duo Mobile to push single-touch ID validation for iOS or Android smartphones and wearables
• ID verification via a Universal 2nd Factor USB device or biometrics
• Traditional 2FA via a passcode on a token, mobile computer, or provided by an IT administrator
• User self-enrollment and management
• Dashboard displaying all devices accessing protected apps
• Security policy enforcement based on app, group
• Cloud-based SSO for any apps through an MFA-secured dashboard

• All the capabilities included with ProSight Duo
• Unified Endpoint Visibility displays every networked device, not simply managed devices
• Flag and monitor high-risk endpoints
• Duo Device Health application for notebooks and PCs
• Security health visibility for mobile endpoints
• Security policy enforcement driven by location
• Blocking options for anonymous networks like Tor
• Detection of high-risk or problem networks
• Health-based policy decisions for laptops, PCs and endpoints
• Advise users at sigh-on to update their software and cybersecurity configurations

• All of the features included with ProSight Duo Access
• Detection of company-owned vs. personally owned notebooks, desktops and mobile computers
• Detection of third-party software agents like AV operating on devices
• Protected access to on-premises websites/applications and SSH (Secure Shell) servers without needing VPN credential management
• Validation of both user and device trust
• Limit device access to applications based on enrollment in endpoint management systems
• Control mobile access to apps based on enrollment in mobile device management systems

Download Importance of Using Modern Password Management Technology White Paper
To view or download a white paper about the importance of utilizing up-to-date password management technology, click:
Reasons for Using Advanced Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Create an MFA System with ProSight Duo
Progent can assist your organization to design, implement, manage and troubleshoot a two-factor ID verification solution based on ProSight Duo managed services. Progent can also assist your organization to incorporate ProSight Duo 2FA services into a unified, company-wide cybersecurity strategy by delivering expertise in all facets of advanced security tools and services for any mix of cloud, on-premises, at-home, and mobile resources and users.

Progent's Cisco-certified CCIE network experts can assist you to configure and debug your Cisco Firepower firewalls, Catalyst switches, VPN devices, and other infrastructure to work with Cisco Duo's identity authentication services. Progent's certified Azure integration experts, AWS support consultants and Google Cloud Platform consulting experts can help you to bring the protection of ProSight Duo 2FA services to your cloud-hosted apps. Progent's work-from-home integration specialists can assist your organization to set up safe and resilient remote connectivity for your at-home workers.

Progent can also provide rapid access to Microsoft 365 Exchange consultants, SQL Server consultants, and Microsoft 365 integration consultants assist you to prepare and deploy Duo 2FA with your key applications. Progent's CISSP-certified cybersecurity experts and CISM-certified network security specialists can assist your business to assess and strengthen your company-wide cybersecurity posture. Progent can also provide ProSight Active Security Monitoring managed services for AI based endpoint security powered by SentinelOne.

Additional Managed Services Offered by Progent
Besides ProSight Duo identity authentication services, Progent can provide other value-priced managed service plans that cover vital aspects of your information network like security, backup/restore, and network infrastructure management. By working with top-tier technology innovators, Progent can offer small and mid-size companies the advantages of the same advanced technology used by global enterprises. Popular managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to guard physical and virtual endpoint devices against new malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

• ProSight Data Protection Services (DPS): Backup and Disaster Recovery Services
  Progent has worked with leading backup/restore technology providers to create ProSight Data Protection Services, a family of management offerings that deliver backup-as-a-service. ProSight DPS products manage and track your backup processes and enable transparent backup and rapid recovery of vital files/folders, apps, system images, and virtual machines. ProSight DPS lets your business protect against data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, user error, malicious insiders, or software glitches. Managed backup services in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

• Active Defense Against Ransomware: AI-based Ransomware Identification and Remediation
  Progent's Active Defense Against Ransomware is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. Progent ASM services protect on-premises and cloud resources and offers a single platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Find out more about Progent's ransomware defense and recovery services.

• Progent's Outsourced/Shared Call Desk: Support Desk Managed Services
  Progent's Help Center services allow your IT staff to outsource Help Desk services to Progent or split activity for Help Desk services seamlessly between your in-house support staff and Progent's extensive roster of certified IT service technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk provides a smooth extension of your in-house network support group. User interaction with the Help Desk, delivery of technical assistance, problem escalation, ticket generation and updates, performance metrics, and management of the support database are cohesive whether incidents are taken care of by your in-house IT support group, by Progent's team, or both. Read more about Progent's outsourced/co-managed Help Center services.

• Patch Management: Software/Firmware Update Management Services
  Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to maximizing the protection and functionality of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic projects and activities that deliver maximum business value from your network. Find out more about Progent's software/firmware update management support services.