Additional Topics of Interest

Top Rated Shared Help Desk Support
Shared Service Desk Outsourcing

Progent's Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

Aironet Wave 2 Wi-Fi AP Remote Support Services
Aironet Access Point Security Support

Progent's Cisco certified wireless networking experts can provide economical online and on-premises support for both end-of-life and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to design and manage wireless solutions that include indoor and outside/industrial Aironet APs.

SentinelOne Ransomware Defense Engineers
Ransomware Recovery Preparedness Analysis Consultancy

Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and safer Active Directory implementation. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability.

Online Troubleshooting Meraki
Meraki MR84 Access Point Integration Services

Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.

Microsoft Certified Expert Exchange 2007 to Exchange 2010 Upgrade Specialists
Exchange Server Upgrade Engineers

Progent's Microsoft-certified network experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, lowering the cost of hardware and support, simplifying administration, and integrating your key communications platforms.

BSD Information Technology Integrators
UNIX Software Consulting

Progent's UNIX family support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.

ransomware removal and restore Professionals
ransomware cleanup and recovery Professional

Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

24x7 Meraki Wi-Fi Access Point Network Engineer
Meraki MR53 Access Point Setup and Support

Progent's Cisco Meraki wireless AP experts provide online and on-premises support to help organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device.

CCIE Expert Certified wireless VoIP phone and Aironet APs Online Troubleshooting
wireless VoIP phone integration Remote Support Services

Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

After Hours Engineer Sun Solaris
Sun Solaris Professionals

Progent's Sun Solaris family support services offer small companies and developers assistance with managing and supporting Sun Solaris environments that run with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

Non-stop Network Consulting
Immediate Network Load Balance Remote Support

Progent's fault tolerant system experts provide reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet interface design, non-stop data center services, and other 24x7 operations support to help your company create a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, 24x7 networks by deploying the expanding suite of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent system load balancing.