Progent provides national remote phone support and consulting services for companies who run environments based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers optimum leverage for your IT budget by extending user productivity and limiting the time billed for network repair services. Sophisticated remote access tools and experienced service specialists and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your IT issues can be remediated over the phone or via a combination of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist with the most challenging system problems.
Cisco Cisco Unified Communications Manager, previously branded CallManager, functions as the heart of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and affordable remote and onsite expertise to help businesses of all sizes to create and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can assist with any aspect of CUCM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Cisco's Meraki MS line of access and distribution switches are intended for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to help your company to design and deploy a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster recovery strategy, and resolve technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are on the move within office, warehouse, health-care or other environments where IT management wants user endpoints that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune many components of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite support to help you build and administer a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from any version of ISA Server.
Progent is a leader in affordably providing enterprise-class IT support to small companies. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the cumulative outcome of major technical and operational innovations that have eliminated a great deal of the conventional expenses out of administering IT service, injected unprecedented technical skill into the IT service mechanism, and dramatically streamlined the solution cycle.
Progent's data center IT services are intended for businesses with hardware housed at IDCs or data center colocation hosting facilities and requiring timely in-person service at the co-location site as well as off-site help from Microsoft and Cisco Certified experts. Progent offers a full range of data center and IDC and colocation support services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, design and installation of non-stop configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of all sizes to plan, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent can provide the support of a certified consultant with an extensive background deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or maintain a video conferencing environment that protects your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure consultants who can help businesses of all sizes to create and maintain a communications network that delivers the speed, dependability, protection, and expandability you need to accommodate your telepresence solution.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to design, install, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and manageability that your business requires.
The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants undergo an extensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of IS audit process, IT administration, systems and infrastructure ROI, information technology service delivery, protection of information assets, and disaster recovery preparedness.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.
Progent can provide cost-effective online consulting to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network experts support Cisco's comprehensive family of products aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi network adapted to your environment, providing you a WLAN that has the reception, speed, capacity, Quality of Service, security, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for validating, optimizing, and debugging a functioning wireless network.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, transforming raw information into valuable understanding of your business.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
The Progent Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without adequate in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Progent is organized deliver comprehensive online consulting for all major technical areas common to today's small business IT systems and offers a variety of strategic, as-needed services including a part-time CIO to offer advanced IT design and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like office moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, certified security engineers to ensure information safety and compliance, disaster recovery experts to create business continuity plans, and software developers to write, enhance, or repair mission-critical application programs.
Barracuda's affordable CloudGen Firewall appliances offer web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management encompassing your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to resource for network help, maintenance, education, and cybersecurity expertise.
Progent's consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers comprehensive project management so you can design and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting options are based on proven virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to help you to design, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also help you to design and implement hybrid environments that combine local and cloud-hosted resources and that deliver easy access, advanced security, streamlined management, and dependable operation for all your mobile and desktop devices.
Progent offers affordable remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their computer service providers have formal testing plus extensive real-world field experience so that Progent's customers can use Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor support than is offered to non-certified service providers, allowing Progent to offer customers a higher level of computer support. In addition, major certifications such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited IT professionals.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to design, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prized credentials. Progent believes that clients have the right to be sure that their IT support consultants have formal training as well as extensive real-world backgrounds so that Progent's clients can engage Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor support than is offered to uncertified service providers, allowing Progent to offer customers a higher class of computer service. In other cases, major credentials such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the services of recognized industry experts.
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address network troubles before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.
Progent can help small and mid-size businesses to implement collaborative applications to enable their at-home workforce to engage in productive teamwork with fellow workers and clients.
Progent offers economical remote support for all editions of Office Access including desktop and browser-based versions and can provide advanced help for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom online classes for Office Access application programming and database management.
Nagios and MRTG are powerful, license-free monitoring utilities that operate with the Linux OS and can be used to analyze UNIX/Linux networks, MS Windows networks, or mixed-OS environments where Linux and MS Windows run side by side. The Nagios monitor lets network managers to track network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring consultants can assist you to use both these tools to streamline and troubleshoot your network.
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent offers cost-effective online and on-premises consulting to assist businesses to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Citrix-authorized engineers can assist you to evaluate the strategic advantages of XenServer and other Citrix products, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can also assess your current XenServer environment and help you to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
Stealth penetration checking is an important part of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether current security defense systems such as intrusion detection warnings and event history monitoring are correctly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.
ProSight Reporting is a growing family of real-time reporting plug-ins designed to work with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
For companies with a combination of Apple Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-powered PC to run Windows programs and share network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so you are able to use Windows software directly. Progent's Mac technology support experts can help your company to manage these products for using Microsoft Windows programs on your Apple Macs and can also assist your organization to assess and configure other products for Windows platform simulation.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from occasional advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, training, and database administration.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.
Progent can provide affordable remote support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide as-needed expertise to assist you to resolve complex technical issues or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent can provide the support of certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to assist you to assess the potential advantages of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent offers one-on-one education customized for people who want to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for macOS and Mac OS X applications.
This page contains current updates on security threats, patches, and leading practices. Contact Progent if your organization needs help defending your system against the latest IT security threats.
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud integration, works with the most popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad technical skills and experience to address the many IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Progent's experienced ransomware recovery experts can help you to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
For advanced project management support, Progent offers access to senior information technology experts with years of experience in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to make sure strategic projects are completed on time and within budget.
Progent's Microsoft-certified consultants offer in-depth expertise in deploying, using and debugging any edition of Microsoft Project Server and can provide a wide range of cost-effective remote consulting services based on industry best practices to help organizations of any size to receive all the benefits of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
ProSight Reporting is a growing suite of in-depth reporting utilities designed to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft Office and Microsoft 365 experts can help companies to integrate Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers fast return on investment and enables better business outcomes. Progent can assist your company to interface Office or Microsoft 365 apps with each other and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Office and offers customized online instruction to individual users and teams.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a group of network experts based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover planning consultants. Progent can also assist your business to design and carry out a migration to the Flexential data center by providing services such as designing solution configuration, recommending hardware components, system setup and validation, troubleshooting, setting up remote network management, and training your network support team.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft Certified network support experts. With Progent's economically priced network support packages, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company information systems world-class reliability, protection, and productivity.
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security defense systems and policies are correctly configured and effective.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent offers expert help for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software licenses and hardware needed, recommended vendor sourcing, pilot verification at customer site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old servers, and training for client's support staff and end users.
Progent can assist you to create, implement and administer a backup plan built around MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from human miscues, system error, malicious insiders, and external attacks like ransomware.
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small businesses to plan, install, administer, and repair Microsoft SQL 2008 systems so that they get the maximum strategic advantage from this state-of-the-art information management platform. Also, Progent can provide help with network architecture, company-wide protection, and application programming to optimize the strategic value of your computer investment.
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to help your organization to plan, program, pilot test, install, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your current Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers on-demand support to clients who need a quick fix to a stubborn issue associated with Excel and Progent also offers full project management support for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individuals or teams.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or enhance .NET apps quickly and affordably.
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.