Progent's Microsoft-certified consultants average more than 10 years of background delivering email solutions for customers ranging from small businesses to large corporations. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus protection, design high availability email environments, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange support services can help you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent offers access to the affordable support of online Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Network provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad selection of economical remote support services to assist you to manage and troubleshoot your existing Microsoft Word solution or assist you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between different versions of Word, interfacing Office Word with different Office applications like Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training sessions customized for individuals or groups.
Progent's Cisco-Premier network engineers can show you how to run Cisco's network management tools along with a selection of powerful third-party products to create a complete network management solution in order to keep your network running reliably, conserve limited resources, protect your data, recover quickly from hardware failure or deliberate attacks, and allow you to expand or reassign network resources sensibly and affordably as your business grows.
ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, and web caching platform for securing the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can help you plan, cost-justify, test, install, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.
If your office network mixes Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows integration support offerings include network architecture configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network support and troubleshooting, on-site technical support, and Helpdesk services.
Progent's Microsoft and Cisco certified computer consultants can provide expert support for a wide array of technologies and can provide that expertise by phone nationwide or in person in select cities across the United States and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network problems, plus the support of CISA and CISSP-qualified security consultants to assist with complex security design and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and onsite evaluation and upgrade support for Windows 10 provided by Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and post-migration technical help.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall and VPN devices and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical support, maintenance, training, and security consulting.
Progent can help your business to design and execute a smooth transition from a UNIX-powered IT system to a network powered by Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce business discontinuity by developing an efficient migration plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application software migration, and processor and storage system transition and economization.
E-Mail Guard is Progent's affordable anti-spam and anti-virus service that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-managed spam filtering and virus protection services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Progent's Microsoft Certified professionals can provide expert support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or updates and can supply local personnel to help large companies with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can help you plan and implement an efficient move to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help implement efficient security solutions that guard a small office against advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile users accessing network resources distributed across a mix of physical datacenters and various clouds.
Progent can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to move from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem so you realize the highest possible return on investment.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
Progent applies no startup charge and asks no monthly commitment for services delivered during normal working hours. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be tempted to allow minor problems to fester.
Progent's Cisco-Certified technology experts offer experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, performance and availability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent's network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
For assistance writing, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent's team of programmers, database designers, and software project managers can help ensure you get the project completed on time and within budget. Progent's experienced application programmers can provide affordable and efficient online consulting for projects as small as writing Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on SQL Server ,Oracle, or MySQL.
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability.
Progent's support services for software/firmware update management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Small businesses who utilize trusted independent service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or onsite configuration and troubleshooting services to assist you to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique workplace design, building structure, and expected network traffic.
SQL Server 2016 introduces major improvements in performance, scale, data security, availability, mobile computing integration, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
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ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's engineers can provide a range of consulting services to help organizations of all sizes to deploy, manage, and support IT systems that include desktops, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project managers can help set up testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following leading practices.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that span local offices, data centers, private clouds and public clouds.
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, at the front lines of IT support, executing a wide range of IT tasks for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not only expert IT skills, but also a support engineer with field-tested methods for using computer knowledge to solve real-world IT problems efficiently.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center gives small companies an dependable alternative to reliance on independent service individuals by offering broad technical knowledge accessible to multiple support groups, optional 24x7 access to emergency assistance, escalation capability to top-level engineers for solving even the most difficult issues, service consistency and reliability, quick follow through enforced by seasoned support managers, a variety of easy-to-use mechanisms for initiating service jobs, plus a high level of progress transparency enabled by ticket updates and available through a web portal.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.