Network Outsourcing for Small and Medium-size Companies

ProSight Duo Multi-Factor Authentication
Progent's ProSight Duo catalog of managed services integrates industry-leading technology from Duo, a Cisco Systems subsidiary, to offer two-factor authentication services. Two-factor authentication is one of the pillars of modern zero-trust network security strategy. 2FA uses different-band identity verification to provide a second layer of security on top of traditional passwords. 2FA guards against the most frequent causes of cybersecurity breaches including phishing, brute-force password attacks, and credential theft.

Duo's Push App saves time and distraction by allowing users to verify their identity just by pressing "Approve" on the validation prompt on their own smartphone or watch. This one-tap process does away with the necessity to open an email or text and copy a passcode by hand.

Progent's ProSight Duo line consists of three subscription-based services that progressively add features. ProSight Duo MFA permits organizations to implement Duo's two-factor authentication (2FA) platform to protect all applications while providing basic policy controls, unified management, and rapid endpoint provisioning. ProSight Duo Access supports all the capabilities of ProSight Duo MFA and adds adaptive ID validation controls and extensive endpoint health checking. ProSight Duo Beyond adds the ability to differentiate company as opposed to personal devices, deny access to untrusted devices, and give users safe and transparent access to your internal applications. Progent is a certified Duo Managed Service Provider and can help your organization to plan, implement and manage an advanced ID authentication system that provides the highest level of access security without bogging down your users.

Two-factor Authentication
Most cybersecurity break-ins involve compromised passwords. Each managed service offering in Progent's ProSight Duo catalog of identity validation products can reduce your sole dependence on passwords by allowing two-factor authentication. With 2FA implemented, when you sign into a secured online application and provide your password you are asked to confirm who you are by means of a device which you have exclusive ownership of and that utilizes a separate ("out-of-band") channel. A wide range of devices can be used as this additional means of authentication including an iOS or Android smartphone or watch, a hardware token, a landline phone, etc. You can enroll several different verification devices.

Once you confirm who you are using your validation device, you are allowed to run your app or utilize your VPN or remote desktop service. With the Duo Mobile app's push notification feature activated, you can simply touch "Approve" on your iOS or Android phone or watch. This improves the login experience by making the verification process virtually immediate. For other authentication units, such as a hardware token, you can copy a short-term password.

Products Offered with ProSight Duo Managed Services
Progent's ProSight Duo catalog of subscription service plans include ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's security experts can assist your company to decide which plan for ProSight Duo makes the most sense for your requirements.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push one-touch authentication for iOS or Android smartphones and watches
• ID verification via a U2F USB device or biometrics
• Traditional two-factor authentication via a passcode on a token, mobile computer, or provided by a network admin
• User self-enrollment and management
• Dashboard displaying all managed endpoints connected to secured apps
• Security policy enforcement based on app, group
• Cloud-based single sign-on for all applications via an MFA-secured dashboard

• All of the features of ProSight Duo
• Unified Endpoint Visibility shows each networked device, not simply managed devices
• Highlight and track high-risk devices
• Duo Device Health application for laptops and desktops
• Security health monitoring for mobile endpoints
• Access policy enforcement based on geo-location
• Blocking options for anonymous networks such as The Onion Router (Tor)
• Detection of high-risk or problem networks
• Health-based policy decisions for laptops, PCs and devices
• Prompt users at login to bring up to date their software and cybersecurity configurations

• All of the capabilities of ProSight Duo Access
• Identification of company-owned vs. BYOD notebooks, PCs and mobile devices
• Identification of third-party agents like anti-virus running on endpoints
• Secure access to on-prem websites/apps and SSH (Secure Shell) servers without needing VPN credential management
• Verification of both user and device trust
• Control device access to apps based on enrollment in endpoint management systems
• Limit mobile access to apps determined by enrollment in mobile device management systems (MDMs)

Download Importance of Deploying Advanced Password Management Technology White Paper
To view or download a white paper describing the importance of deploying modern password management technology, click:
Importance of Deploying Modern Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Help You to Build an 2FA Solution with ProSight Duo
Progent can assist your organization to design, deploy, maintain and troubleshoot a two-factor authentication solution built on ProSight Duo managed services. Progent can also assist your business to incorporate ProSight Duo 2FA services into a unified, company-wide cybersecurity system by delivering expertise in all aspects of advanced cybersecurity tools and services for any combination of cloud-based, on-premises, at-home, and mobile environments.

Progent's Cisco CCIE network experts can help you to set up and debug your Cisco ASA firewalls, Catalyst switches, VPN connections, and other infrastructure to support Cisco Duo's ID verification services. Progent's authorized Azure experts, AWS support consultants and Google Cloud Platform consultants can help you to add the protection of ProSight Duo two-factor authentication to your cloud-hosted apps. Progent's work-from-home integration specialists can assist you to set up secure and resilient remote connectivity for your teleworkers.

Progent also offers rapid guidance from Exchange Online experts, SQL Server experts, and Microsoft 365 integration consultants assist your organization to prepare and deploy Duo 2FA with your critical applications. Progent's CISSP-certified cybersecurity experts and CISM-certified IT security experts can help your company to evaluate and strengthen your corporate-wide security profile. Progent also offers ProSight Active Security Monitoring (ASM) services for AI based endpoint security powered by SentinelOne.

Additional Managed Services Available from Progent
In addition to ProSight Duo 2FA services, Progent offers other affordably-priced managed service plans that cover key aspects of your information system such as cybersecurity, backup/restore, and network infrastructure management. By working with leading technology innovators, Progent can offer small and mid-size businesses the benefits of the identical cutting-edge tools and services used by global enterprises. Managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend physical and virtual endpoint devices against modern malware assaults such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

• ProSight Data Protection Services: Backup and Recovery Services
  Progent has worked with advanced backup/restore software providers to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service. ProSight DPS products manage and monitor your backup operations and enable transparent backup and fast recovery of important files, apps, images, plus VMs. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software glitches. Managed services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed backup services are most appropriate for your network.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

• Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
  Progent's Active Protection Against Ransomware is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. Progent ASM services protect local and cloud resources and provides a unified platform to address the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ransomware protection and recovery services.

• Progent's Outsourced/Shared Help Center: Support Desk Managed Services
  Progent's Support Desk managed services enable your information technology staff to outsource Help Desk services to Progent or split responsibilities for support services transparently between your in-house support group and Progent's nationwide pool of IT service engineers and subject matter experts (SMEs). Progent's Shared Help Desk Service offers a transparent extension of your core IT support group. User interaction with the Help Desk, provision of technical assistance, escalation, trouble ticket creation and updates, efficiency measurement, and management of the service database are consistent regardless of whether issues are taken care of by your corporate support staff, by Progent's team, or both. Read more about Progent's outsourced/shared Service Center services.

• Patch Management: Software/Firmware Update Management Services
  Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services permit your IT staff to focus on more strategic projects and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management services.