PC Desktop and Mobile Consulting and Support Expertise

ProSight Duo Access Security
Progent's ProSight Duo family of services integrates advanced access security technology from Duo, a Cisco company, to offer multi-factor authentication services. Two-factor authentication is one of the pillars of modern zero-trust cybersecurity design. 2FA utilizes separate channel ID confirmation to build an additional layer of security on top of traditional passwords. This protects against the most common sources of security break-ins like phishing, social engineering, and stolen credentials.

Duo's Push App saves time and distraction by allowing users to verify who they are simply by pressing "Approve" on the authentication box on their own iOS or Android smartphone or watch. This single-touch procedure eliminates the necessity to open an email or text and copy a passcode manually.

Progent's ProSight Duo suite includes three subscription-based services that progressively add features. ProSight Duo MFA permits organizations to deploy Duo's two-factor authentication (2FA) service to guard all users while providing essential access tools, unified management, and fast endpoint provisioning. ProSight Duo Access includes all the features of ProSight Duo MFA and adds adaptive authentication policies and extensive endpoint health checking. ProSight Duo Beyond adds the ability to differentiate company as distinct from personal devices, block untrusted endpoints, and give users secure and transparent access to internal applications. Progent is a Duo Managed Service Provider and can assist your business to plan, implement and maintain an advanced ID validation system that delivers the highest level of access security without disrupting your users.

Two-factor Authentication
The overwhelming majority of cybersecurity breaches involve compromised passwords. Each managed service plan in Progent's ProSight Duo catalog of access security products can eliminate your risky dependence on passwords by allowing two-factor authentication. With 2FA implemented, when you sign into a protected online account and provide your password you are requested to confirm your identity by means of a device which you have sole possession of and that uses a separate ("out-of-band") network channel. A broad selection of devices can be utilized as your additional means of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can enroll multiple verification devices.

After you confirm your identity via your validation device, you are allowed to run your app or utilize your VPN or remote desktop connection. With the Duo Mobile app's push notification feature activated, you can simply press "Approve" on your iOS or Android phone or smart watch. This streamlines the sign-on experience by making the verification procedure nearly instantaneous. For traditional authentication devices, such as a hardware token, you can transcribe a temporary password.

Products Offered with ProSight Duo Services
Progent's ProSight Duo suite of subscription service plans consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's security experts can assist you to determine which version of ProSight Duo is best suited for your requirements.

ProSight Duo MFA Features:

• 2FA authentication
• Duo Mobile to push one-tap authentication for smartphones and watches
• ID verification through a U2F USB device or biometrics
• Conventional two-factor authentication with a passcode displayed on a token, mobile device, or issued by a network admin
• User self-enrollment and self-management
• Dashboard of all managed endpoints accessing secured applications
• Security policy enforcement driven by network, group
• Cloud-based single sign-on (SSO) for any apps via an MFA-protected dashboard

• All the capabilities of ProSight Duo
• Unified Endpoint Visibility displays each networked device, not simply managed endpoints
• Flag and monitor high-risk endpoints
• Duo Device Health apps for laptops and desktops
• Cybersecurity health visibility for mobile endpoints
• Policy enforcement based on location
• Blocking capability for anonymous communication networks like The Onion Router (Tor)
• Detection of high-risk or unhealthy networks
• Health-determined policy decisions for notebooks, desktops and endpoints
• Advise users at sigh-on to bring up to date their software and security configurations

• All the features included with ProSight Duo Access
• Detection of corporate-owned vs. personally owned laptops, PCs and mobile devices
• Detection of third-party agents like AV running on devices
• Secure access to on-prem websites/applications and SSH servers without needing VPN credential management
• Verification of both user and endpoint trust
• Limit device access to applications determined by enrollment in endpoint management systems
• Control mobile access to applications determined by membership in mobile device management systems (MDMs)

Download Importance of Using Advanced Password Management Tools White Paper
To view or download a white paper describing the reasons for deploying up-to-date password management technology, click:
Reasons for Deploying Modern Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Build an MFA System with ProSight Duo
Progent can help your business to design, deploy, manage and debug a two-factor ID verification system based on ProSight Duo technology. Progent can also assist your organization to integrate ProSight Duo 2FA services into a unified, comprehensive security strategy by delivering expertise in all facets of modern security tools and services for any combination of cloud, on-prem, at-home, and mobile resources and users.

Progent's Cisco CCIE network engineers can help you to configure and troubleshoot your Cisco ASA firewalls, Catalyst switches, VPN connections, and other infrastructure to support Cisco Duo's identity authentication technology. Progent's authorized Azure experts, AWS configuration consultants and Google Cloud Platform consulting experts can help you to bring the security of ProSight Duo two-factor authentication to your cloud-hosted applications. Progent's telecommuter solution experts can help your company to set up protected and resilient remote access for your teleworkers.

Progent can also provide fast access to Exchange Online consultants, SQL Server consultants, and Microsoft 365 consultants assist your company to plan and implement Duo secure access technology with your critical workloads. Progent's CISSP-certified cybersecurity experts and CISM-certified network security specialists can assist your organization to evaluate and elevate your company-wide security posture. Progent also offers ProSight Active Security Monitoring (ASM) services for AI based endpoint security powered by SentinelOne.

Other Managed Services Available from Progent
In addition to ProSight Duo 2FA services, Progent offers other affordably-priced managed service plans that cover key aspects of your IT network like cybersecurity, backup/recovery, and network infrastructure management. By working with top-tier technology innovators, Progent can offer small and mid-size organizations the benefits of the same cutting-edge technology used by global enterprises. Popular managed service plans available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend physical and virtual endpoints against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

• ProSight Data Protection Services (DPS): Backup and Recovery Services
  Progent has worked with leading backup software providers to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service. ProSight DPS products automate and monitor your backup processes and allow transparent backup and fast recovery of vital files/folders, apps, system images, plus VMs. ProSight DPS lets you protect against data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious employees, or software bugs. Managed services available in the ProSight Data Protection Services product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these managed backup services are best suited for your IT environment.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

• Active Defense Against Ransomware: AI-based Ransomware Identification and Cleanup
  Progent's Active Defense Against Ransomware is an endpoint protection managed service that incorporates cutting edge behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. Progent ASM services protect on-premises and cloud resources and offers a single platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ransomware protection and cleanup services.

• Outsourced/Co-managed Call Desk: Help Desk Managed Services
  Progent's Call Desk services allow your information technology staff to outsource Call Center services to Progent or divide responsibilities for Help Desk services transparently between your in-house network support staff and Progent's nationwide roster of IT service technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk offers a smooth supplement to your core IT support organization. User access to the Service Desk, delivery of support, issue escalation, trouble ticket generation and tracking, performance metrics, and maintenance of the service database are consistent whether issues are taken care of by your internal network support organization, by Progent's team, or both. Read more about Progent's outsourced/co-managed Help Desk services.

• Patch Management: Software/Firmware Update Management Services
  Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. In addition to maximizing the security and reliability of your computer network, Progent's patch management services allow your IT team to focus on line-of-business projects and tasks that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.