Network Expertise for Mid-size Businesses

ProSight Duo Identity Verification
Progent's ProSight Duo family of services integrates industry-leading access security technology from Duo, a Cisco company, to deliver two-factor ID validation solutions. Two-factor authentication (2FA) is one of the foundations of modern zero-trust cybersecurity design. 2FA uses out-of-band ID verification to provide a second level of security beyond traditional passwords. This blocks the most common sources of security breaches including phishing, social engineering, and stolen credentials.

Duo's push technology saves time and hassle by allowing users to verify who they are simply by pressing "Approve" on the validation box on their personal iOS or Android smartphone or watch. This one-touch process eliminates the need to open an email or text message and copy a passcode manually.

Progent's ProSight Duo suite consists of three subscription-based services that progressively add features. ProSight Duo MFA permits organizations to implement Duo's two-factor authentication (2FA) platform to guard all users while providing basic policy controls, centralized management, and rapid provisioning. ProSight Duo Access provides all the capabilities of ProSight Duo MFA and adds adaptive authentication controls and endpoint health checking. ProSight Duo Beyond brings the ability to differentiate corporate as opposed to personal devices, block suspect devices, and give users secure and transparent access to your inside apps. Progent is a certified Duo Managed Service Provider and can assist your business to plan, implement and manage an advanced ID authentication system that provides the highest level of access security without disrupting your users.

Two-factor Authentication
The overwhelming majority of cybersecurity break-ins involve compromised passwords. Every service offering in Progent's ProSight Duo family of identity validation solutions can eliminate your sole dependence on passwords by allowing two-factor authentication. With 2FA activated, when you log into a registered online account and provide your password you are asked to verify who you are by means of a device that you have exclusive ownership of and that utilizes a different ("out-of-band") channel. A wide range of devices can be used as your additional form of authentication such as an iOS or Android smartphone or wearable, a token, a landline telephone, etc. You can enroll several different validation devices.

After you confirm your identity using your validation device, you are allowed to use your app or access your VPN or remote desktop connection. With the Duo Mobile app's push notification service activated, you can simply press "Approve" on your supported phone or watch. This improves the sign-on experience by making the verification process nearly instantaneous. For traditional secondary devices, such as a hardware token, you can copy a temporary passcode.

Plans Available with ProSight Duo Services
Progent's ProSight Duo suite of subscription-based managed service offerings include ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's network security consultants can assist your business to determine which version of ProSight Duo makes the most sense for your environment.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push single-tap authentication for smartphones and watches
• Authentication via a U2F USB device or biometrics
• Traditional 2FA via a passcode displayed on a token, mobile computer, or provided by an IT admin
• Self-enrollment and management
• Dashboard of all endpoints connected to protected apps
• Policy enforcement based on app, user group
• Cloud-based single sign-on for all applications via an MFA-protected dashboard

• All the capabilities included with ProSight Duo
• Unified Endpoint Visibility displays every networked device, not just managed endpoints
• Flag and track high-risk endpoints
• Duo Device Health application for laptops and PCs
• Cybersecurity health monitoring for mobile endpoints
• Policy enforcement driven by location
• Blocking capability for anonymous networks like Tor
• Detection of suspicious or unhealthy networks
• Health-based policy decisions for laptops, desktops and computers
• Advise users at sigh-on to bring up to date their software and security settings

• All the capabilities of ProSight Duo Access
• Identification of corporate-owned as opposed to personally owned laptops, desktops and mobile computers
• Detection of 3rd-party agents like AV running on devices
• Secure access to on-prem websites/apps and SSH (Secure Shell) servers without needing VPN credential management
• Confirmation of both user and endpoint trust
• Limit device access to apps based on enrollment in endpoint management systems
• Limit mobile access to applications based on enrollment in mobile device management systems

Download Importance of Deploying Modern Password Management Technology White Paper
To read or download a white paper describing the importance of utilizing modern password management technology, click:
Importance of Deploying Modern Password Management Technology White Paper. (PDF - 2.3 MB)

How Progent Can Help You to Create an MFA System with ProSight Duo
Progent can help your company to plan, implement, maintain and debug a two-factor authentication solution built on ProSight Duo managed services. Progent can also assist you to integrate ProSight Duo 2FA services into a cohesive, comprehensive cybersecurity strategy by delivering expert support for all facets of modern security tools and services for any combination of cloud, on-premises, at-home, and mobile environments.

Progent's Cisco CCIE network experts can assist you to configure and debug your Cisco ASA firewalls, Catalyst switches, VPN devices, and other network infrastructure to work with Cisco Duo's ID verification services. Progent's certified Azure experts, AWS configuration consultants and Google Cloud Platform consultants can help your business to bring the protection of ProSight Duo two-factor authentication to your cloud-hosted apps. Progent's at-home workforce solution specialists can assist your company to plan and configure secure and reliable remote access for your teleworkers.

Progent also offers rapid access to Exchange Online experts, SQL Server consultants, and Microsoft 365 integration consultants assist you to plan and implement Duo 2FA with your critical applications. Progent's CISSP-certified cybersecurity experts and CISM-certified network security specialists can help you to assess and elevate your company-wide cybersecurity posture. Progent also offers ProSight Active Security Monitoring managed services for machine-learning based endpoint security powered by SentinelOne.

Additional Managed Services Offered by Progent
In addition to ProSight Duo identity authentication services, Progent can provide other affordably-priced managed service packages that address vital components of your information network like cybersecurity, backup/restore, and network infrastructure monitoring and management. By partnering with top-tier technology innovators, Progent can provide small and middle-size businesses the benefits of the identical advanced technology used by global enterprises. Popular managed service plans available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based analysis tools to defend physical and virtual endpoints against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire threat progression including protection, detection, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Backup and Recovery Services
  Progent has partnered with leading backup software companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup processes and enable transparent backup and rapid recovery of important files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural calamities, fire, malware such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed services are best suited for your IT environment.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about ProSight IT Asset Management service.

• Active Defense Against Ransomware: Machine Learning-based Ransomware Detection and Remediation
  Progent's Active Protection Against Ransomware is an endpoint protection service that utilizes cutting edge behavior analysis tools to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. Progent ASM services protect local and cloud resources and offers a unified platform to address the entire threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ransomware protection and cleanup services.

• Progent's Outsourced/Shared Help Center: Call Center Managed Services
  Progent's Call Desk managed services enable your IT group to outsource Support Desk services to Progent or split activity for Service Desk support transparently between your internal network support staff and Progent's extensive roster of certified IT service engineers and subject matter experts (SMEs). Progent's Shared Service Desk provides a smooth supplement to your internal network support organization. User interaction with the Service Desk, delivery of support services, issue escalation, ticket generation and tracking, performance metrics, and maintenance of the service database are cohesive whether issues are taken care of by your in-house network support group, by Progent's team, or a mix of the two. Learn more about Progent's outsourced/shared Help Center services.

• Patch Management: Patch Management Services
  Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. Besides maximizing the protection and reliability of your computer network, Progent's patch management services allow your IT staff to focus on line-of-business projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management services.