Ransomware Filtering and Remediation Expertise
Ransomware Hot Line Mitigation-and-Cleanup: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to become aware of a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to manage inside a target's system, the longer it will require to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can help businesses in the Durham metro area to identify and isolate breached servers and endpoints and guard undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware Hot Line for Emergency Support in Durham
For ransomware cleanup expertise in Durham, contact Progent at
An index of content::
IT documentation management Services
network infrastructure documentation management Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Exchange 2007 Server Consultant
Microsoft Exchange 2007 Consultant Services
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Auditor Intrusion Protection Systems
Firewall and VPN Security Organization
Progent offers small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and SonicWall. Progent can help you create a comprehensive security plan and choose the right products from multiple vendors to achieve your security goals while staying within your budget limits.
Security Scan Consultants
Engineers External Network Security Scan
Progent provides small businesses two specially designed security evaluation packages that provide, for a preset price, remotely administered inventory scans of your security profile which are evaluated by certified information security engineers who assess the results of the scan, deliver unbiased summaries of your current network security, and offer recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-quality evaluations of your network's vulnerability to assault.
Help and Support Great Plains Migration
Dynamics GP Remote Technical Support
Dynamics GP/Great Plains can help you grow and manage your business better by offering deep availability of strategic information and a rapid return on investment. Dynamics GP confers major productivity benefits including its ability to expand the presence of your organization, manage your financials, computerize financial operations, standardize procedures across your business, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can show you how to set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you reap all the advantages of your Microsoft Dynamics GP business management system.
Computer Network Consulting company Remote Desktop
Network Consultant Remote Desktop
Progent's remote access and smartphone synchronization specialists can assist you to design and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing your business to optimize the efficiency of your off-site workforce.
ProSight Automatic Patch Management Onsite Technical Support
Computer Consulting Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to disrupt productivity.
Monitoring and Reporting Integration
Consultant System Center Operations Manager
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Specialists Slackware Linux
Redhat Linux Specialist
If you are developing UNIX or Linux software in an environment that has Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of strategic know-how without the continual hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and on-site support as your company needs it, Progent represents an affordable solution for managing an information system that features excellent dependability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.
Firepower Firewalls Professional
Award Winning ASA with Firepower Technology Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of advanced security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.
ISA 2004 Server Consultants
ISA 2000 Server On-site Support
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Remote Workforce Infrastructure Online Technical Support
Remote Workforce Network Infrastructure On-site Technical Support
Progent can assist small and mid-size companies to design, deploy and troubleshoot the infrastructure needed to support work-from-home employees.
Consultant vSphere Data Protection,
Mac Backup Professionals
Progent can provide economical remote access to IT engineers skilled in a broad array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, upgrade, or maintain backup/restore solutions for a variety of topologies such as local, remote, cloud-based, or hybrid.
Technical Support Services Chief Information Officer
Part-Time CIO Computer Consultant
Progent can provide the temporary services of a seasoned CIO to provide a broad perspective to assist you pick and support IT solutions appropriate for your present situation and that can be a firm basis for your future growth. Progent's part-time or temporary CIO services provide economic leverage to organizations who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to add another executive-level position to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a broad range and application software, Progent is in a unique position to provide unbiased recommendations as well as expert technical help for developing information systems that fit the special requirements of your business.
Windows Server 2016 Cloud Witness Engineer
Urgent Consulting Services Windows Server 2016 Hybrid
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Immediate SCCM 2016 and SQL Server 2016 Remote Consulting
MCSE Expert Certified SCCM 2016 and SQL Server 2016 Support Outsourcing
Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, allows secure self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
ProSight Network Infrastructure Management Online Technical Support
Emergency Support and Setup ProSight Remote Infrastructure Monitoring
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require critical updates, or isolating performance issues.
Microsoft Experts ISA 2004 Server Outsourcing
IT Consultant Microsoft ISA 2004 Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement an installation of ISA Server 2004 that supports your IT protection requirements without restricting your network.
UNIX Network Intrusion Penetration Testing
UNIX Firewall Configure
If your business has a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide array of security areas such as security administration practices, security design and models, connection control systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP stipulate the core skills and international standards of knowledge that information security managers are required to master. These certification provide IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver effective security support and engineering help.
Windows 8.1 Migration Online Troubleshooting
Microsoft Windows Consultant Services
Progent's Microsoft-certified experts can deliver a range of consulting services to assist companies of any size to install, administer, and support networks that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project managers can assist to create test environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following industry best practices.
Data Center Colo Onsite Technical Support
Co-Location Engineer
Colocation sites make it possible for businesses to share enterprise-class facilities for hosting computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program such as selecting and moving to a colocation site, creating system architecture, defining required equipment, on-site and remote maintenance, establishing offsite system management, and training your IT staff.
Remote Access Integration Support
Cisco Virtual Private Network Technical Support
Cisco's security and remote access technology for small businesses offer a complete line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP certifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit best with your business objectives.
Remote Office Online Support
Branch Offices Technical Support Services
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for serving branch offices that require IT service with the responsiveness associated with with small organizations but which offers professional client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a remote office situated anywhere in or any region served by Progent's engineers, Progent can offer a wide array of onsite and on-line IT support services and network design expertise.
Virtual Server Private Cloud Hosting Consultant
Private Cloud Hosting Consult
Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. You can take advantage of Progent’s private cloud hosting service to avoid large investments in the acquisition, upkeep, and management of network equipment and facilities while benefiting the highest levels of system availability and security.
Zero Trust Security Configuration
Largest MFA and Single Sign-on (SSO) Technical Consultant
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Lync Server 2013 Persistent Chat Professionals
Microsoft Lync Server 2013 Specialists
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Top SCOM 2012 Setup and Support
System Center Management Packs IT Services
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Lync Server 2013 Mobility Services Services
Lync Server 2013 Edge Server Pool Consultant
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
Firewall patch management Specialists
Router patch management Professional
Progent's support services for patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like routers and wireless APs, and IoT devices like sensors and robotics.
Windows Server 2012 R2 Clustering On-site Technical Support
Windows Server 2012R2 upgrade Specialists
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management team, create a corporate-wide security plan, streamline network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Helpdesk for Remote Workers Specialist
At Home Workforce Setup and Support
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Urgent WatchGuard Firebox T-Series Firewall Forensics Services
24/7 WatchGuard Firebox T55 Firewall Network Consultant
Progent offers support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Office SharePoint Server 2010 Specialists
Microsoft Certified Partner SharePoint Portal Server Online Support Services
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a central spot for your workers or clients to connect to, organize, distribute and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the information they’ve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint solution or migrate to the current release of SharePoint.
Online Support Two-factor Authentication (2FA)
24-Hour Two-factor Authentication (2FA) Configuration
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices.
SCOM 2012 Fabric Monitoring Specialist
SCOM 2012 Cloud Monitoring Computer Consultants
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate critical problems uncovered by SCOM 2012.
Contractor Jobs Virtual Office Technology
Telecommuting Jobs Work from home Cisco Engineering
Progent's business climate will make you a more capable consulting professional by enhancing your technical knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to work with, offering a state-of-the-art system infrastructure, running custom software tools to enable the maximum level of service, and by optimizing proven business structures for attracting and retaining clients.
Microsoft Certified Wyoming Network Engineer
Nation Wide Support Support Organizations
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and online secure network connection to isolate and resolve network problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed.
Office Excel 2013 Engineer
Top Ranked Engineers Microsoft 365 Excel and SharePoint
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online support services to assist your organization to plan, develop, test, deploy, administer, and debug applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your current Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different releases of Excel. Progent offers as-needed support to organizations who need a quick fix to a stubborn issue associated with Excel and Progent also offers full project management services for upgrading or creating mission-critical applications based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
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