Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to take longer to recognize a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to manage within a victim's network, the longer it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Durham area to identify and quarantine infected servers and endpoints and protect undamaged assets from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware 24x7 Hot Line for Urgent Support in Durham
For ransomware recovery help in Durham, call Progent at 800-462-8800 or visit Contact Progent.



An index of content::

  • 24 Hour Technology Professional Online Acrobat Writer Training Migration Help Online Office 365 Excel Training
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    The cluster feature set incorporated into the high-end editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of server clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or enhanced features include cluster Validation, revamped setup and deployment, unified cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help you evaluate the advantages of Windows clustering, design and implement an installation, train your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and create and validate a disaster recovery procedure.

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    System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's consulting group offers world-class remote and onsite expertise to assist businesses of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.

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    Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent can now fix network issues before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and productivity.

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    Progent's Network Call Center Outsourcing Services for PC desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Deployment.

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    Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging systems for businesses in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers security, high availability, easy access for off-site and wireless users, time-saving administrative tools, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or Exchange 2013.

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    ProSight Reporting is a growing suite of in-depth reporting plug-ins created to integrate with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Cisco's Meraki line of access and distribution switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help your company to design and deploy a productive network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain security, develop and test a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.

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    If you want to revamp your corporate web site, create internal webs for purposes such as human resources or worker education, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.

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    Progent can help small and medium-size companies to plan, install, verify and troubleshoot data protection systems to support work-from-home employees.

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    Progent offers enterprise customers the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.

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    Microsoft WSUS allows network administrators to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support staff can fully and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.

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    Progent is among the most expert information technology support firms for creating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get the full benefits of Microsoft Exchange 2000 under typical scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Progent offers cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security.

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  • macOS Online Services
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    Progent offers national remote technical support and consulting services for businesses who operate macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac users a variety of IT services such as desktop support, migration to the current edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote IT help offers maximum return for your information technology dollar by preserving client productivity and shortening the time billed for computer repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to handle the majority of network issues without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security specialists to assist you with the most challenging network issues.

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    Progent offers remote and on premises expertise to help your organization with any aspect of BI reporting from debugging or enhancing reports to planning and implementing an advanced business intelligence solution. Progent's BI experts can assist you to maintain your existing reporting environment, assist you to migrate reports from an outdated reporting product to a current one, and provide custom remote training tailored to your individual requirements. Progent's business reporting professionals offer experience in the leading business analytics reporting tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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    For custom program development, Progent can supply programming consultants to write business software in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent can help your business to design and execute an efficient migration from a Solaris-based information environment to a network based on MS Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your information and minimize business disruption by developing an efficient transition plan that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration expertise, data and application migration, and server and storage system transition and consolidation.

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to assist your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.

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    Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including hardware utilization, security and compliance, manageability, reliability, and recoverability.

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    Progent provides IT services for medium size companies who have 100 to 250 network users. The medium size company or work group has traditionally been an underserved part of the market for IT support expertise. The cost structures and service access practices of major outside support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and capability are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and 24x7 network monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the small organization with big-company support from certified, world-class consultants with background in a wide range of midsized business network solutions. If your medium size organization or small business is looking for levels of IT help needed for a medium size office without paying big-company prices, you need Progent.

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    Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Progent has been delivering SharePoint consulting services since the first SharePoint product was published over two decades ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in individual tasks related to your SharePoint 2013 deployment.

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    Progent's seasoned ransomware recovery experts can assist your business to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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    Network monitoring typically entails observing a system's resource usage in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux or UNIX and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting services provide small companies and developers help with managing and servicing UNIX and Linux systems that work with Windows-based technology.

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  • Microsoft Windows Server 2008 R2 Professional
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    Windows Server 2008 represents an important step forward in making information networks more secure and available, simpler to virtualize and manage, higher performing, and able to provide a better platform for web publishing. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, network monitoring, and security services.

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  • SCCM Distribution Point Professional SCCM and Exchange IT Consulting
  • SCOM 2012 Application Monitoring IT Consulting SCOM 2012 Microsoft Azure Monitoring Online Support
  • SQL Server 2012 Migration Remote Consulting Immediate SQL Server 2012 Monitoring Professional
  • SQL Server 2012 Performance Tuning Engineer 24 Hour SQL Server 2012 Online Help
  • SQL Server 2014 Security Integration SQL Server 2014 Resource Governance Consultants
  • SQL Server 2014 and Hyper-V Outsourcing Technical Support Services SQL Server 2014 In-memory ColumnStore
  • SQL Server 2016 Capacity Planning Specialists SQL Server 2016 and Power BI IT Services
  • Security Assessment Consult Cybersecurity Evaluation Professional
  • Security Organization Security Penetration Testing Security Penetration Testing Compliance Audit
  • SentinelOne Singularity EDR Specialists SentinelOne Behavior-based Virus Detection Consultant

  • Online Technical Support ProSight Server and Desktop RMM
    ProSight Windows Server Management Remote Technical Support

    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact your business.

  • Server Management Professionals Server Management Specialist
  • Services Microsoft Lync Server 2013 Lync Server 2013 dial plans Consulting Services
  • Setup and Support Office SharePoint Server 2010 Microsoft Office SharePoint Server 2013 Remote Troubleshooting
  • Small Business Network Consulting Group Setup Consultancy Services Small Business
  • Small Business Network Management Outsourcing Specialists ProSight IT Management Outsourcing Consulting
  • Solaris Remote Consulting Solaris Online Support
  • Specialist CISSP Certified Cybersecurity Architect Consulting Services CISSP-ISSAP Cybersecurity

  • 24x7 ProSight Remote Desktop Monitoring Support Services
    Technical Support Services Automated Desktop Inventory

    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your business.

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  • Technical Consultant Microsoft Server Virtualization Immediate Microsoft Virtual Server 2005 Specialist

  • 24-7 Microsoft Exchange Upgrade Support and Setup
    24 Hour Remote Consulting Exchange Server 2003

    Progent's Microsoft-certified engineers provide computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting expertise for Exchange Server 2003 include planning, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.

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  • Technology Consulting Dynamics GP Software Dynamics GP/Great Plains Network Consulting
  • Technology Professional Lync Server 2013 and Cisco UC Consult Lync Server 2013 Edge Server Pool
  • Top Call Desk for at Home Workforce Technology Consulting Services 24 Hour Information Technology Consulting Telecommuter
  • Top Ekahau Wi-Fi Network Design On-site Support 24/7 Ekahau Wi-Fi Network Management IT Services

  • Citrix Workflow Studio Consultants
    Citrix StorageLink Consultants

    Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of the available editions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and simplifying management tasks.

  • Top Outsourcing Microsoft System Center Operations Manager Microsoft Certified Expert Network Engineer Comprehensive Event Management

  • Windows 7 Wireless Consultant Services
    Windows 7 Wireless Support and Integration

    Progent's certified consultants can help your company to pilot Windows 7 to verify application and driver compatibility and to determine its speed and stability operating in your environment. Progent's consultants can also show you how to assess the likely business advantages of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist you to design and implement a non-disruptive upgrade to Microsoft Windows 7 from a your current release of Microsoft Windows.

  • Top Ranked Exchange 2010 Upgrade Integration Services Online Support Exchange Server 2010 Migration
  • Top Ranked Hornetsecurity Altaro VM Backup Offsite Integration Services Altaro VM Backup Verification Onsite Technical Support
  • Top Ranked Microsoft Engineer Subcontractor Concord CA, United States Concord Microsoft Certified Consultant Contract
  • Top Ranked Microsoft Office 2003 IT Consulting Group Microsoft Windows System Repair
  • UNIX with Windows Remote Support Services 24/7/365 Configuration Windows, UNIX, Solaris
  • Ubiquiti AP Engineer Consult Ubiquiti UniFi Wave 2 WiFi access point
  • Upgrade UNIX UNIX Migration Consultants

  • 24/7/365 Navision and Dynamics NAV Application Support
    Microsoft Dynamics Business Central Applications Consultants

    Progent can provide remote and onsite installation, migration, application development, reporting for Dynamics Business Central/Navision.

  • Urgent CCIE Expert Certified Support and Setup 8800 Series IP Phone Urgent Technical Support Services Cisco VoIP Phones and CUCM
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  • Urgent Microsoft Teams with Outlook Consultant Services Microsoft Teams with Exchange Online Professionals
  • VLAN Test Lab Technology Professional Consultants Load Aggregation Testing
  • Virtual Server Technology Specialist Virtual Server Technology Consultancy
  • Windows 2008 R2 Consultant Services Windows Server 2008 DirectAccess Technology Consulting Services
  • Windows 7 Integration Computer Consultants Biggest Online Troubleshooting Windows 7 Integration
  • Windows 7 Remote Troubleshooting Immediate Microsoft Windows 7 Migration Remote Technical Support
  • Windows 7 Upgrade Troubleshooting Microsoft Certified Windows 7 Evaluation Professional
  • Windows Server 2012 Configure Durham Windows Server 2016 Network Support Companies Raleigh Durham Cary
  • Windows Server 2016 Fault Domains Computer Engineer Expert Microsoft Certified On-site Technical Support Windows Server 2016 and SCOM
  • Windows Server 2022 Azure Arc Specialists Windows Server 2022 Cybersecurity Specialist
  • Windows Server Hyper-V 2016 Management Specialist Windows Hyper-V 2016 Management Consulting Services
  • Windows SharePoint Services Consulting Services Immediate Microsoft Office SharePoint Server 2013 Online Help
  • Wireless Bridge Remote Support Wi-Fi Security Technical Consultant
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  • Windows Server 2016 Hybrid Online Technical Support
    Configuration Microsoft Windows Server 2016 Clustering

    Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.

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  • Consulting Microsoft Skype for Business 2019
    Skype for Business and Quality Dashboard Professional

    Progent's consultants offer online and onsite consulting services for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified information security experts can help you design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

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  • XenMotion Specialists Citrix Virtualization Professional

  • Computer Consulting ASA Firewall with Firepower
    Firepower Outsourcing

    The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Zero Trust Security Computer Consultants Consulting Duo Zero Trust Security
  • client credential management Services domain management Consultancy
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  • Microsoft Certified Windows 2003 Online Technical Support
    Best Windows Server 2003 Consulting Services

    Progent's certified Windows Server 2003 consultants offer computer support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and support offerings include network design, installation, project management, on-premises and off-site network support and troubleshooting, Call Center services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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