Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile access to email, scheduling, web-based programs, and other vital business data. Progent can provide Durham, North Carolina businesses support from BlackBerry-certified professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations often turn to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Integration Expertise for BlackBerry BES Server
Research in Motion's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during transit to ensure optimum data protection. BES Server also streamlines a broad selection of critical administrative jobs ranging from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Manage user settings with BES Server's extensive library of policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BlackBerry's high-availability architecture using VMware
- Install BlackBerry devices remotely
- Establish custom management roles
- Monitor and analyze the integrity of your BlackBerry solution
How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and hardware products meet your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, server hardware and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Support from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.