Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for achieving location-independent access to messaging, scheduling, web programs, and other critical business data. Progent can provide Durham, North Carolina businesses the expertise of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for organizations of any size, effective deployment and maintenance of BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages and to IM-aware applications via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to plan, configure, and troubleshoot BlackBerry BES Server so that you improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.