Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most popular solutions for achieving location-independent access to email, calendars, web-based applications, and other vital business data. Progent offers Durham, North Carolina companies support from BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for companies of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry products productively into their information network.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server offers companies a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like calendars, address books, tasks, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can show you how to plan, install, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out planning and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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    The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA firewalls with Firepower Services.

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    Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of modern security features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top customer endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company better technical solutions for your information network.

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    For answers to common enquiries about becoming employed by Progent, visit Jobs at Progent Questions and Answers.

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    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables fast restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of Virtual Machine Manager, design workflows for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the strategic advantages of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

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    Progent's proven ransomware recovery experts can assist your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations control, project management, purchasing, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central consultants can help your organization to maintain your older Dynamics NAV environment or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment.

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    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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    The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent information assurance expert. The interview is intended to evaluate your company's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup system that reduces your vulnerability to a ransomware attack and meets your business needs.

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    Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting experts. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small company networks enterprise-class reliability, security and productivity.

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    For large businesses, Progent can leverage internal IT groups by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project management, and world-class support for multiple location office environments powered by Enterprise Windows. Progent can offer field consultants and specialists to help with a campus move or office move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.

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    Progent offers high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

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