Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful solutions for maintaining mobile access to email, scheduling, web applications, and other vital business data. Progent offers Durham, North Carolina businesses support from BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for companies regardless of size, successful deployment and maintenance of BlackBerry technology has grown more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Integration Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a broad selection of vital management tasks that span from smartphone deployment and updates to mobile security and high availability.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier consultants can help you use BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier engineers can also help you to use BES Server to perform important tasks not available with the entry-level BES Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and report on the overall health of your system

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Durham, North Carolina who need fast and economical help from an authorized BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services avoids travel costs and enables specialists to solve technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, high-availability network infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry engineers can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which management approach and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
In order to contact Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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  • 24/7 Windows and UNIX Consulting Services
    Windows and Solaris Consultant

    If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole organization in a broad array of security topics including security administration procedures, security design and strategies, connection control products and techniques, software development security, operations security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the core skills and international standards of performance that information security managers are required to possess. These certification offer executive management the assurance that consultants who have achieved their CISA or CISM qualification have demonstrated the background and knowledge to deliver world-class security support and consulting help.

  • BlackBerry Outsourced IT Management Services Durham North Carolina
  • Top Quality Microsoft Dynamics Business Central Applications Consultants Navision and Dynamics NAV Consultants
  • Top Quality Ransomware Cleanup and Restore Durham, NC Ryuk Ransomware Hot Line
  • BlackBerry Exchange System Repair Durham Research Triangle
  • Top Rated Ryuk ransomware protection and recovery Engineer Endpoint Ransomware Immunization Online Support
  • Top Technology Professional ProSight Network Management Outsourcing Network Infrastructure Monitoring Services
  • Security Consulting Company BlackBerry Redirector Durham Research Triangle
  • Troubleshooting Suse Linux Red Hat Linux Online Troubleshooting
  • Two-factor Authentication Online Support Services Multi-factor Authentication Onsite Technical Support
  • Urgent Internal Network Security Inventory Professionals Professional External Cybersecurity Inventory
  • Durham, NC BlackBerry BES Computer Setup
  • Urgent VMware vRealize Automation vRA Consultant Services Emergency VMware NSX Topology Consultant Services
  • VMware vRealize Orchestrator vRO Technology Professional VMware Site Recovery Manager Migration Consult
  • Virtual Help Desk Online Consulting Microsoft and Cisco Certified Expert Service Desk Sharing Online Troubleshooting
  • WatchGuard Fireware Security Consultant Network Security Evaluation WatchGuard Firebox T55 Firewall
  • Wi-Fi Site Survey Remote Support Remote Wireless Site Survey Outsourcing
  • Windows 11 Upgrade Consulting MCSE Expert Certified Online Technical Support Windows 11 Pilot Testing
  • Windows 2000 Integration Windows 2000 Server Specialist

  • Work from Home Collaboration Software Consultant
    Offsite Employees Collaboration Online Consulting

    Progent can assist small and medium-size businesses to set up collaboration solutions to make it easy for their at-home workers to benefit from positive teamwork with fellow workers and clients.

  • Windows 2003 Server Configuration Windows 2003 Server Specialists
  • Windows Server 2012 R2 Hyper-V 3.0 Consultancy Hyper-V 3.0 Server IT Consulting
  • Windows Server 2012 Security Consultant Durham North Carolina, US Consultancy Firm Windows Server 2019 Durham North Carolina
  • Windows Server 2012R2 Hyper-V Virtual Switch Help and Support Windows Server 2012R2 Server Manager Professionals
  • Windows Server 2012R2 Storage Spaces Specialist 24/7/365 Windows Server 2012R2 Configuration Manager Consulting Services
  • Windows Server 2016 upgrade Troubleshooting Windows Server 2016 Hybrid Network Engineer
  • Windows Server 2022 Windows Defender ATP IT Consultants Windows Server 2022 Storage Spaces Direct Network Consultants
  • RIM BlackBerry Solutions Provider Durham Research Triangle
  • Windows Server Essentials Compliance Technology Professional Windows Server Essentials Hyper-V Consulting Services

  • Microsoft Windows Server 2012 Computer Engineer
    After Hours Windows Server 2019 Technical Consultant

    The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on experience and broad familiarity with planning and building seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT services can help you with planning, installing, managing, and troubleshooting Windows Server solutions that increase the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.

  • Wireless Network Remote Consulting Support Services Small Business Wireless

  • District of Columbia Consulting Services Firm
    Kansas IT Management

    Progent's Technical Response Center offers national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and online secure network access to isolate and resolve network problems rapidly and economically. The scope of IT experience available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult problems to competent experts as required. For urgent issues, the Technical Response Center endeavors to answer your call for support within one hour.

  • Wireless Site Survey Onsite Technical Support Wi-Fi Site Survey Network Consultants
  • Word Web App Specialist Consult Word Web App
  • domain expiration management Specialist Consultant Services ProSight IT asset documentation management

  • Microsoft SUS Engineers
    Microsoft SUS Consultant

    Microsoft Windows Server Update Services allows information technology managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support personnel can fully and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.

  • iPhone 5 Consultant Macintosh Support and Help
  • iPhone and Windows 10 integration Remote Consulting iPhone ActiveSync Technical Consultant

  • Remote Troubleshooting Shared Helpdesk
    Co-managed Support Desk Network Consulting

    Progent provides several essential types of Helpdesk support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers instant access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected image as a key contributor to business performance. Progent's target is to resolve rather than simply record problems.

  • ransomware system rebuild Consultant Egregor ransomware hot line Engineer

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