Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Durham, North Carolina businesses the services of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate smoothly to a modern mobile solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, successful deployment and support of BlackBerry solutions has grown more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their information system.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications such a schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets have effortless access to Exchange email as well as to IM-capable applications through Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-premier engineers can help you design, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For companies in Durham, North Carolina who need quick and economical help from a qualified RIM BlackBerry support expert, Progent delivers effective remote help from a seasoned support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and can provide professional help in fields such as resolving synchronization problems, deploying BlackBerry BES Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can also assist your business to troubleshoot a wide array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote consulting services for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by handling problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, solution design, deployment planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry expert can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to contact Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.