Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful products for maintaining location-independent connectivity to email, scheduling, web-based programs, and other critical business information. Progent can provide Durham, North Carolina businesses the services of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for companies of all sizes, successful deployment and maintenance of BlackBerry technology has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Consulting Services for BlackBerry BES Server
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Lotus, or Groupwise users to send and receive messages that stay encrypted in transit to ensure optimum data protection. BES Server also streamlines a broad variety of critical administrative jobs ranging from BlackBerry setup and updates to mobile security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry BES Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user and group settings with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BlackBerry's high-availability architecture using virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and analyze the integrity of your system

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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