Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular products for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Durham, North Carolina businesses the expertise of BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the norm for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Integration Help for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Domino, or Groupwise users to transmit and receive messages that are encrypted in wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide variety of key administrative tasks ranging from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control client settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Automatically track and report on the overall health of your solution

Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Durham, North Carolina who want fast and economical help from a qualified RIM BlackBerry support expert, Progent delivers efficient online help from a seasoned network support staff who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and enables specialists to resolve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry technologies and offer expert help in areas including troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a protected, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can also assist your business to troubleshoot a wide range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs at a minimum and, by solving problems quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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  • Microsoft Windows 7 Upgrade Support Windows 7 Migration Support Services
  • Microsoft Windows 8.1 Migration Consultants Consultants Windows 8.1 Training
  • Navision Integration Consultants Retail Management System

  • Job Computer Consultants
    Network Engineer Part-Time Job

    Progent is seeking a variety of full-time employees including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile access, wireless integration, high-availability environments, business continuity solutions, data preservation, and virtual servers. Progent is also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISA certified security consultants. Progent is also looking for veteran managers and administrators who can perform effectively in our high-growth, virtual office model. Progent works with freelance professionals who have specialized expertise and field experience in important IT areas beyond Progent's main service concentration. Our Experts Team hires freelance consultants who offer consulting and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert skills in areas such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance contractors certified by us coordinate with our full-time engineers to deliver comprehensive IT services for small and midsize business networks.

  • Immediate BlackBerry Wireless Data Recovery
  • Network Consultants Colocation Emergency Project Planning Online Consulting
  • Computer Consultancy BlackBerry Exchange Durham, NC
  • Network Engineer Cisco SIP phones Network Consulting VoIP Phones
  • RIM BlackBerry Computer Consulting Group Durham County North Carolina
  • Network Health Reports Professional Network Health Assessment Specialist
  • Offsite Workforce Durham Assistance - Integration Solutions Consulting Durham, NC, USA Durham North Carolina, US Durham Work at Home Employees Connectivity Solutions Consulting Experts

  • After Hours Cisco Aironet Wave 2 AP Onsite Technical Support
    Aironet 2600 Access Point Integration Services

    Progent's certified wireless networking consulting experts can help businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, coverage, density, scale, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and onsite support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor/industrial Aironet access points.

  • On-site Technical Support Nexus MPLS Nexus MPLS Technical Consultant

  • Urgent Risk Monitoring Technology Consulting
    CRISC Certified Risk Monitoring Professionals

    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network architecture that takes into account reliability issues covering a broad array of network technologies and procedures.

  • Online Technical Support ProSight Duo MFA IT Consulting Duo MFA and Single Sign-on (SSO)

  • Consultant Remote Wireless Site Survey
    Wi-Fi Site Survey Onsite Technical Support

    Progent's wireless site survey services help you to design, deploy and troubleshoot a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, performance, density, data protection, and roaming ability your business needs.

  • Outsourcing Cisco RADIUS Security Cisco VPN Help and Support
  • ProSight Email Security Consulting Engineers Email Guard Data Loss Prevention

  • Server Training
    Skills Transfer Network

    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has few competitors. Mid-size businesses who utilize familiar freelance consultants or who employ internal support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.

  • ProSight domain management Professionals Largest Professional password management
  • Professionals NetApp SAN Fabric MetroCluster Switch Integration Consultancy
  • Progent Management IT Outsourcing Group Progent's Management Small Business Specialist

  • Suse Linux Remote Support Services
    Redhat Linux Engineer

    Progent's Linux support services provide small companies and software developers support for administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

  • Technical Support Firm BlackBerry Enterprise Server Durham Research Triangle
  • Progent Small Business Network Recovery CISA Certified Security Expert Progent Small Business Network Design and Configuration
  • Programmer Crystal Developer Firm ASP
  • Project Management Test Lab Specialist Project Management Test Lab Specialist
  • Project Server 2010 Design and Installation Technical Support Services Microsoft Project Server 2010
  • Raleigh Durham Cary Durham Work from Home Employees Setup Consulting Work at Home Employees Durham Consulting Services - Infrastructure Consulting and Support Services Durham
  • Remote Server Management Technology Consulting 24x7x365 Specialists ProSight Patch Management Automation
  • Remote Teleworkers Durham Consultants - Backup/Restore Solutions Consulting Experts Durham, NC Work at Home Employees Consulting Services nearby Durham - Backup Solutions Consulting Services Raleigh Durham Cary
  • Remote Workforce Guidance nearby Durham - Help Desk Call Center Outsourcing Assistance Durham North Carolina Raleigh Durham Cary, United States Work at Home Employees Durham Consultants - Help Desk Call Center Outsourcing Assistance
  • Ryuk Ransomware Hot Line Durham Research Triangle Lockbit Ransomware Hot Line Durham North Carolina
  • BlackBerry BPS Network Engineer
  • SCCM 2012 Site Hierarchy Design IT Consulting SCCM 2012 Windows 2010 Provisioning Support Outsourcing
  • SCCM Asset Management Computer Consultants Open Now Remote Support SCCM Azure Integration
  • SCCM Upgrade Online Support SCCM Mobile Device Management Information Technology Consulting

  • Troubleshooting 802.11ax wireless controller
    Outsourcing Wi-Fi 6 wireless controller

    Cisco's Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.

  • SCDPM Backup and Restore Network Consulting SCDPM and SharePoint Technical Support
  • SCOM 2012 Technology Consulting SCOM 2012 Microsoft Azure Monitoring Specialists
  • SQL Server 2014 Backup Encryption Support and Help Award Winning IT Services SQL Server 2014 Security
  • SQL Server 2019 and Amazon Marketplace Web Service Computer Consulting SQL Server 2019 and Excel Support and Help
  • School District Cisco Professional School District Cisco Consultant Services

  • Infor SyteLine CloudSuite Database Tuning Professionals
    Infor SyteLine CloudSuite Doc Trak Consultants

    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.

  • Security Inventory Consulting Internal Security Inventory Consulting Services
  • Setup and Support Exchange 2019 Configuration Exchange 2019 and Windows Server Core Remote Technical Support
  • SharePoint 2016 Authentication Onsite Technical Support Urgent Technical Consultant SharePoint 2016 Power Query
  • BlackBerry Wireless Computer Service Companies Durham North Carolina
  • Small Office Computer Support Small Business Computer Consulting Company Small Business
  • Tech Support Outsource BlackBerry Wireless
  • Solaris Online Information Technology Integrators Sun Solaris Remote Professionals
  • Solaris Professional Open Now Specialists UNIX

  • Top Ranked At Home Employees Teleconferencing Outsourcing
    Technical Support Offsite Workers Video Conferencing

    Progent can help small and medium-size companies to configure and debug video conferencing solutions to allow their telecommuters to communicate productively with fellow workers and customers.

  • Durham North Carolina BlackBerry Email Integration Specialists
  • Solaris to Windows Upgrading Solaris-Windows Migration Consultant
  • Specialist ProSight Duo MFA Multi-factor Authentication On-site Support
  • Specialists Google Cloud SQL Google GCP hybrid cloud integration Consult
  • Support Microsoft ISA Server Computer Consulting Microsoft ISA Server

  • SharePoint Computer Engineer
    Top Remote Support Services SharePoint Server 2019

    Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a common location for your employees or customers to connect to, manage, distribute and interact with relevant information, documents, and software and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint solution or upgrade to the latest release of SharePoint.

  • Support Services Monitoring and Reporting Microsoft Remote Monitoring and Reporting Specialists
  • Symantec VelociRaptor Security Team Symantec Firewall Security Consultancies
  • Tandberg Video Conferencing Consulting Services Consultants Radvision Video Conferencing
  • BlackBerry BES Server Software Outsourcing Consultant Durham North Carolina
  • Technical Support Microsoft ISA Server Information Technology Consulting Internet Security and Acceleration Server

  • Windows Application Management Services
    Computer Consulting Citrix XenApp

    Progent's Citrix experts can help you to plan, deploy, manage, and support a virtualized Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to administer and support an off-site datacenter that features high uptime, advanced protection, and fast disaster recovery.

  • Technology Consultant Remote and Mobile Email Access Spam Filtering Subscription
  • Technology Professional Microsoft Exchange Server 2010 Upgrade Exchange Server 2010 Migration Consultancy

  • Antivirus Reseller
    Technology Antivirus

    E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and management of company email by offering continually improved spam and virus filtering, policy administration, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to help you troubleshoot your e-mail system and define and enforce company security policy.

  • After Hours BlackBerry Email Computer Outsourcing Durham
  • Top CRISC Cybersecurity Remote Technical Support CRISC Risk Evaluation Integration Support
  • Top Rated Progent Start-Up Company Network Consulting Experts Top Quality Progent Small Company Computer Consultancy
  • Troubleshooting Meraki Cloud Management Meraki MR52 Access Point Consultant Services
  • Troubleshooting Microsoft Small Business Server Remote Technical Support Microsoft SBS
  • Upgrade Sun Solaris 24-7 Upgrade Sun Solaris
  • Raleigh Durham Cary BlackBerry Repairing
  • Urgent Database Administration Consult Database DBA Online Support
  • VMware VCDX certified Consult Professional VMware Cross vCenter NSX
  • VPN Routers Outsourcing Support Outsourcing Catalyst 8500
  • Virtual Server Private Cloud Hosting Consultant Private Cloud Hosting Consultants
  • Windows 10 Consulting Microsoft Expert Windows 10 Business Store Portal Information Technology Consulting

  • Top Network Installation Microsoft Windows
    Networking Support Microsoft Office

    Progent's IT outsourcing packages provide affordable network support for small organizations. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT support budgets to grow in a more linear and controlled fashion than is feasible by building up a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

  • Windows 10 MDT Engineers Microsoft Windows 10 ADK Consultancy
  • Windows 11 Training Computer Engineer Windows 11 Security Remote Support Services

  • Maine Network Consulting Company
    Urgent Louisiana Small Office Network Consultants

    If your business does not require immediate online help but you think you will need technical services with your information system in the near future, you can save time and money and ensure that the appropriate IT skill will be available when you want it by contacting a Progent sales agent and registering as a client. For more information, call 800-993-9400 or email information@progent.com.

  • Windows 8.1 Upgrade Specialists Windows 8.1 Help Desk Integration Support

  • Reports Microsoft Azure cloud migration
    Microsoft Azure Active Directory Programmer

    Progent can help businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

  • Windows Small Business Server Configuration MS Windows Small Business Server Support and Integration
  • Wireless Case Study Wireless Integration Case Study
  • Work from Home Employees Durham Consulting and Support Services - Conferencing Technology Consultants Durham, NC, United States 24x7x365 Durham At Home Workforce Conferencing Solutions Consulting and Support Services Durham Research Triangle, US
  • iPhone RADIUS Computer Consultant Apple iOS integration Professionals
  • wireless VoIP phone and Aironet APs IT Consultant wireless IP phone integration Remote Troubleshooting

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