Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful solutions for achieving mobile connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Durham, North Carolina companies the expertise of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses an affordable solution for integrating BlackBerry technology productively into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

Consulting and Technical Help for BlackBerry BES Server
RIM's advanced platform for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of key management tasks ranging from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Monitor and analyze the overall health of your system

Progent's Remote BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Durham, North Carolina who want quick and economical access to a certified BlackBerry support professional, Progent offers effective online assistance from a seasoned support team who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and enables specialists to solve problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also assist your business to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by handling problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange.

Call or Email Progent for Help from a BlackBerry-Certified Expert
To contact Progent about engineering support for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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