Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular solutions for achieving location-independent access to email, calendars, web-based applications, and other vital business data. Progent offers Durham, North Carolina companies support from BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for companies of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry products productively into their information network.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones across your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
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Progent offers consulting services and onsite technical support throughout North Carolina.
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BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server offers companies a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like calendars, address books, tasks, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, install, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, roll-out planning and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.