For offices of all sizes in Durham North Carolina, Progent can provide easy, fast, and economical access to Cisco CCIE-Certified network experts. Cisco CCIEs are world-class networking experts who achieve this elite recognition by completing strenuous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network deployment, repair, and optimization. Progent's CCIEs work directly with Cisco's internal engineers in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with workarounds or obtaining software updates to fix problems. A Cisco CCIE has the experience to isolate the cause of network problems stemming from hardware or software.

Progent can provide fast and affordable remote access to a CCIE expert so that you has the opportunity to receive high-level help for complicated network problems that are impacting your business but are outside the scope of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier network experts can access your network using advanced remote connectivity utilities in order to perform rapid and efficient diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their skills are not easily accessible to smaller businesses. Progent is one of the rare support organizations that makes CCIEs available to help small and medium sized businesses. Also, Progent offers fast access to a CCIE by phone so that you can get timely help for urgent network issues that are reducing business productivity. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, visit Progent's remote network assistance.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent has one of the largest rosters of Cisco-premier CCIE engineers of any independent consulting firm in the United States. Consequently, Progent offers unbeatable expertise in finding networking solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and offers expert application help for a wide array of popular applications, Progent can help you achieve comprehensive IT solutions that maximize the business value of your information system.

CCIEs represent an excellent value because their deep experience allows them to fix the most complex problems rapidly. In typical instances, less seasoned consultants can burn up hours or days struggling with a task that an experienced CCIE can solve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple recognized industry credentials such as Microsoft MCSE, and an important security credential such as CISSP or CISA. This allows Progent to provide end-to-end solutions that incorporate a broad array of technologies without incurring needless costs and interruptions managing too many specialists.

Software Update Management for Cisco Network Infrastructure Devices
Patch management is a vital and complicated process. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic performance, needless offline stretches, or loss of important features. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware patches can be as critical for infrastructure appliances such as routers, firewalls, and Wi-Fi APs.

Patch Management Support for Network Appliances

Progent offers software update management support for infrastructure appliances from Cisco and other major vendors

Progent has delivered high-end help for Cisco infrastructure products for more than two decades and Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. To learn about Progent's services for firmware update management, check out Progent's software update management services.

To learn more concerning Progent's professional support services for Cisco network technology, select a topic:

Additional Support Services Available from Progent
Progent can also provide a a wide array of IT services in vital practice areas to assist businesses to convert Cisco infrastructure technology into a cohesive IT solution that delivers strategic advantage. A few of the consulting services available from Progent's experts include project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, security vulnerability assessment, DBA and database development services, and part-time CIO services.

Progent can also assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

By offering an efficient centralized source for IT generalists and specialists, Progent is able to tailor fast, inexpensive, and thorough information technology solutions that align with the unique needs of companies in Durham North Carolina.



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    Cisco's security and remote connectivity solutions for small to mid-size companies represent a full range of easy-to-administer security products to help safeguard your entire information system. Cisco's VPN product family includes routers and switches, firewalls, and VPN solutions. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.

  • NetApp Clustered Data ONTAP Consult Specialist NetApp MetroCluster Design
  • Network Consulting Supplemental Helpdesk Cost Savings CCIE Expert Certified Virtual Support Desk Costs Network Consultants
  • Network Security Consultant Microsoft Solutions Framework Project Methodology Microsoft Solutions Framework Project Methodology Computer Network Providers
  • Online Consulting Dynamics GP Great Plains Migration Consulting

  • UNIX with Windows Support and Help
    Top Windows, UNIX, Solaris Online Support

    Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Online Help Exchange 2010 Microsoft Exchange Server 2010 Migration Network Consultants
  • Cisco Small Business Network Consulting Services Durham Research Triangle
  • Online Technical Support Identity Authentication Identity Authentication Online Consulting

  • Specialist Microsoft Project Server Reporting
    Microsoft Project Server 2013 Consulting

    Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and troubleshooting all versions of Project Server and can deliver a broad variety of cost-effective online support services following industry best practices to help organizations of any size to receive all the benefits of this leading project management solution. Services offered by Progent include system design, software configuration and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized webinar training.

  • Open Now SCCM 2012 Intune Integration Technical Support MCSE Expert Certified SCCM 2012 Windows 2010 Provisioning Technical Support Services
  • Outsourcing SCCM 2016 MAM SCCM 2016 Device Management Support Services
  • Palo Alto Networks Firewalls Evaluation Palo Alto Networks DNS Security Security Company
  • Power BI Desktop Developer Firm Programming Firms Power BI Security
  • Private Cloud Hosting Services Consultancy Private Clouds for Small Businesses Specialists
  • Private Cloud Hosting Services Specialist Consultant Services Private Clouds for Small Businesses
  • ProSight ECHO Managed Cloud Backup Services On-site Support 24 Hour Remote Data Backup and Restore Services Services
  • ProSight Email Denial of Service Protection Consultants ProSight Email Spoofing Protection Services
  • ProSight Remote Infrastructure Management IT Consultant Network Performance Troubleshooting Integration Services
  • ProSight Reporting Infrastructure Monitoring Network Engineer ProSight Reporting Auvik Network Managemrnt Specialists
  • Professionals MS SQL 2008 Consult SQL 2008 Analysis Services
  • Cisco Network Installation Raleigh Durham Cary, U.S.A.
  • Progent Cybersecurity Experts in the News Professional 24 Hour Progent Media Relations Consulting
  • Progent Start-Up Businesses Server Support Progent Startup Business Setup Service

  • Sodinokibi ransomware recovery Technology Professional
    ransomware cleanup and recovery Consulting

    Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

  • Ransomware Protection Support and Help Microsoft Exchange Upgrade Outsourcing

  • Cisco CCNA Careers
    Largest Careers Microsoft Consulting

    If you are a network engineer with system support experience, joining Progent and helping our clients will enhance your skills through collaboration with our staff of motivated, high-output consultants. Progent's commitment to offering IT expertise and technical help to small companies will give you the chance to consult in depth with decision makers and add tangibly to the growth of dynamic companies. In addition, Our virtual office environment offers the most advanced technology for off-site service and wireless access to allow you to come up with fast fixes when you troubleshoot business-critical problems.

  • Remote Ekahau Wi-Fi Site Survey Setup and Support Ekahau Wi-Fi Network Design Computer Consultant
  • Remote IT Consultant Helpdesk Services Award Winning Cisco Call Center Services Integration Support

  • Android VPN Online Troubleshooting
    24-Hour Android printing Computer Consultant

    Progent's veteran team of network consultants and subject matter experts have years of experience delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent offers the range of skills to resolve network issues that involve multiple manufacturers and that entail a mix of legacy and up-to-date information technology. Progent provides budget-friendly online technical support to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to help you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

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  • Remote Troubleshooting Windows 10 Provisioning Windows 10 Consultants
  • Remote Workers Consulting Experts near Durham - Collaboration Systems Consulting Services Durham, NC, USA Durham North Carolina Remote Workforce Consulting Services near me in Durham - Collaboration Systems Assistance
  • Remote network infrastructure documentation management Consult ProSight domain management Consultant
  • SBS Technology Consulting Services Consultants Small Business Server Premium Add-on
  • SQL Server 2016 Always Encrypted Troubleshooting SQL Server 2016 and Excel Online Technical Support

  • CRISC Risk and Information Systems Control Consultant Services
    CRISC Certified Risk and Information Systems Control Systems Engineer Consultants

    Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

  • SQL Server 2017 Graph Setup and Support Microsoft Certified Partner SQL Server 2017 and VMWare IT Consulting
  • SQL Server 2019 and Excel Online Consulting SQL Server 2019 OLTP Support Services

  • Exchange 2003 Server Migration Consultant
    Microsoft Exchange 2003 Consultant Services

    Progent's Microsoft-certified professionals offer computer support and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Microsoft Exchange Server include system design, installation, documentation, local and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

  • Security Consulting Penetration Testing 24/7/365 Cybersecurity Pen Testing Security Organizations
  • Security Group Symantec Security Symantec VPN Security Auditing
  • Security Security Organization Durham, U.S.A. Security Network Security Test Durham
  • Services Documentation IT Consultants Service Reporting Consulting
  • SharePoint 2016 Information Rights Management Professional After Hours SharePoint Server farm Design Technical Consultant
  • Small Business Assessment 24/7/365 Small Office Outsource
  • Small Business Computer Consulting Firms Progent's Management Team 24x7x365 Progent Management Team Network Providers

  • Case Study Proxim Tsunami Wireless
    Emergency School Wireless Example Application

    Progent delivered a wireless integration solution that enabled a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided protection against outside interference.

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  • At Home Employees Cloud Integration Computer Consultants
    Remote Employees Cloud Integration Support and Setup

    Progent can help small and medium-size companies to set up their home-based workforce with seamless access to cloud services.

  • Specialists ASA 5520 Firewall Cisco GTP/GPRS Specialists
  • Specialists Instant Messaging Microsoft Certified Partner MS Office Communications Server Professionals

  • ProSight Virtual Hosting Engineer
    24-7 ProSight Private Cloud Hosting Services Engineers

    Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine set up and maintained by Progent's network service experts.

  • Sun Solaris Consultant Cisco Certified Expert OpenBSD Security Consulting Group
  • Support Outsourcing Windows Server 2008 Active Directory Windows Server 2008 R2 Professionals
  • Symantec Firewall Information Technology Consulting Consulting Services Symantec Firewall

  • VPN Security Security Consultant
    Cybersecurity Team Intrusion Protection Systems

    Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can show you how to create a comprehensive security plan and select appropriate technologies from multiple suppliers to support your security objectives while staying within your spending restraints.

  • System Center 2016 Security Remote Technical Support SCDPM 2016 Computer Engineer
  • Technical Support Services Offsite Employees Security Offsite Workforce Security Consultant Services
  • Telecommuter Jobs Microsoft Certified Network Consultant Full-Time Job
  • Telecommuting Cisco Consulting Freelancing Job Recruiter Home Based Microsoft Consultant Telecommute Job
  • Temporary Network Support Staffing Support Consulting Expertise Durham Durham Temporary IT Staffing Support Services
  • Top Quality Chief Information Officer Outsourcing Professionals IT Outsourcing Services Specialist
  • Top Quality Technical Support Services Exchange 2013 eDiscovery Microsoft Certified Partner Exchange 2013 In-Place Hold Online Help
  • Immediate Computer Network Support Firms Cisco Durham Research Triangle
  • Top Rated Private Cloud Integration Professional ProSight Small Business Private Clouds Engineer
  • Top SCOM 2012 Migration Integration Services Onsite Technical Support SCOM 2012 R2
  • Training Router Server One-On-One Training
  • Troubleshooting Small Business WAP371 Small Business WAP551 Network Engineer

  • Cisco ASA 5500-X with Firepower Professionals
    Troubleshooting Cisco Firepower 4000 Series Firewalls

    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.

  • UNIX, Windows Engineers Windows, UNIX, Solaris Technology Consulting Services
  • Ubiquiti UniFi XG AP WiFi access points Professional Ubiquiti XG Security Gateway Engineers
  • Urgent Migration Consultant Solaris-Windows Solaris Upgrade Consultants
  • Urgent VoIP Phone System Computer Consulting VoIP Phones Professionals

  • Google Cloud hybrid solutions Consultancy
    24x7 Enterprise hybrid cloud integration Professional

    Progent can help your IT team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as one or more cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.

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  • Virus Protection Information Technology Consulting Auditor Backup Exec

  • Desktop Computer Service Providers
    Desktop Technology Network Companies

    Progent offers a wide array of cost-effective consulting and support services to assist your business to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or online technical support for single computers or notebooks or help your business to design and implement a large-scale migration to new or revised OS software and applications. Progent can also supply consultants and technical workers to help you to plan for and implement an office move or merger organized to cause the least possible interruption to your productivity.

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  • Wi-Fi 6 wireless controller Remote Support Integration Services Wi-Fi 6 LAN controller
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  • Windows 11 Autopilot Outsourcing Microsoft Windows 11 Configuration Manager Consultant Services
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  • Windows 2003 Support and Integration Windows 2003 Network Consultant
  • Windows 7 Evaluation Onsite Technical Support Windows 7 Evaluation Specialists

  • Online Support Services Ekahau Predictive Wi-Fi Site Design
    Ekahau Predictive Wi-Fi Site Modeling Information Technology Consulting

    Progent's Ekahau-certified Wi-Fi consultants can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF measurement.

  • Windows Server 2000 Migration Upgrading Windows Server 2000
  • Windows Server 2012 R2 Computer Services Raleigh Durham Cary Top Ranked Windows Server 2012 R2 Systems Engineer Durham County North Carolina
  • Networking Consultancy Cisco Durham North Carolina
  • Windows Server 2012R2 Clustering Support and Help Windows Server 2012 R2 Hyper-V Consulting Services

  • Microsoft and Cisco Certified Expert Contract Programming Firm Amazon MWS
    Amazon MWS integration Development Group

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

  • Windows Server 2019 Storage Replica Outsourcing Computer Consultant Windows Server 2019 PowerShell

  • WatchGuard Firebox M4600 Firewall Network Security Testing
    WatchGuard Firebox M270 Firewall Network Security Auditor

    Progent provides consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.

  • Windows Server 2019 upgrade Network Consultants Windows Server 2019 LEDBAT Consultant Services

  • Microsoft Mac and Linux Desktop Outsource IT
    Desktop Technology Consulting Services Firm

    Progent can deliver a broad array of affordable services to help you to deploy, integrate, troubleshoot, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for individual machines or notebooks or help you to plan and carry out a large-scale migration to new or updated OS platforms and applications. Progent can also provide consultants and technical workers to help you to plan for and implement an office relocation or consolidation designed to produce minimal disruption of your business.

  • Windows Server 2022 Disaster Recovery Computer Consultants 24/7 Windows Server 2022 and SCVMM Computer Engineer
  • Wireless LAN Site Survey IT Services 24/7/365 Remote Technical Support Wi-Fi Site Survey
  • Work from Home Employees Expertise nearby Durham - Video Conferencing Technology Consulting Experts Raleigh Durham Cary Offsite Workforce Consulting in Durham - Voice/Video Conferencing Technology Consulting Services Raleigh Durham Cary
  • XenApp Virtual Windows Applications Online Support Services 24/7 MetaFrame Support and Help
  • infrastructure documentation management Engineer Top Ranked ProSight password management Consulting Services
  • ransomware business recovery Technology Professional ransomware removal and file recovery Consultant Services

  • Top Ranked MCSE Expert Certified Integration Firm .NET Web Application
    .NET macOS Contract Development

    Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET applications rapidly and at low cost.

  • Cisco Support Company

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