Cisco Certified Remote and Onsite Network Consulting
Durham Enterprise and Small Business Computer Network Systems
For companies of any size in Durham North Carolina, Progent offers easy, quick, and affordable communication with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who achieve this elite recognition only after strenuous testing administered by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network interfacing, repair, and configuration. Progent's CCIEs work closely with Cisco's internal staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with workarounds or obtaining software updates to correct problems. A Cisco CCIE has the experience to detect the source of network problems stemming from hardware or software.
Progent offers fast and affordable remote contact with a CCIE expert so that your company has the opportunity to receive timely help for complex network problems that are impacting your business but are outside the scope of your local IT support resources. Progent's CCIE-Premier consultants can access your network via state-of-the-art remote support tools in order to perform fast and cost-effective diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and so their help is not readily accessible to smaller organizations. Progent is among the few consulting organizations that makes CCIEs accessible to assist small and mid-size companies. Also, Progent offers quick contact with a CCIE by phone so that you can receive immediate support for urgent network problems that are reducing worker productivity. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's remote network help.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent maintains one of the biggest groups of Cisco-certified CCIE consultants of any independent support firm in the United States. As a result, Progent can provide world-class expertise in finding network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application help for a broad range of popular applications, Progent can integrate end-to-end IT solutions that maximize the business value of your information system.
CCIEs are an exceptional value because their deep expertise allows them to resolve the most intractable problems quickly. In common instances, less qualified engineers can burn up many hours or even days struggling with a problem that an experienced CCIE can resolve in just minutes. Most Progent CCIEs are not only experienced with Cisco products, but have a variety of recognized industry credentials including Microsoft MCSE, and a major network protection certification such as CISA or CISM. This permits Progent to provide complete services that incorporate a wide array of technologies without incurring extra expenses and delays orchestrating too many specialists.
Software Update Management for Cisco Network Infrastructure Devices
Patch management is crucial and complex process. Timely and properly managed updating maximizes security, regulatory compliance, availability, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility issues, slow or erratic performance, excessive downtime, or loss of important functions. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances such as routers, firewalls, and wireless APs.
Progent has provided advanced support for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic information system. To learn about Progent's service options for software update management, see Progent's software update management services.
In order to find out more details concerning Progent's online and on-premises support for Cisco network technology, select a subject:
- Overview of Cisco Consulting Services
- Fast and Affordable Online Assistance from a Cisco CCIE Consultant
- Cisco Firepower Firewalls: Integration and Troubleshooting Expertise
- Cisco ASA 5500-X Firewall with Firepower Services: Consulting and Troubleshooting Support
- ASA 5500 Series Firewall Upgrade. Migration Services
- Cisco PIX 500 Series Firewall Upgrade. Migration Services
- Cisco Routers Consulting Services
- Cisco Wireless Deployment Services
- Aironet Access Points Engineering Support
- Cisco Small Business WiFi APs Deployment Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E APs Solution Design, Configuration and Troubleshooting Services
- Cisco Wireless Controllers Experts
- Meraki Access Points Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Wireless VoIP Phone Configuration
- Cisco Jabber Integration Expertise
- Catalyst Switches Deployment Expertise
- Nexus Switches Support and Troubleshooting Services
- Meraki Switches Deployment Expertise
- Cisco VPN and Security Consulting Services
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Remote Workers
- Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Design Consulting for Service Providers
- Centralized Cloud-based and Hybrid Network Management Techniques for Cisco Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
In addition to Cisco infrastructure, Progent's consultants can provide support for other major areas of computer technology, making it possible for Progent's experts to deliver end-to-end business solutions for companies of all sizes. A sampling vital disciplines where Progent can deliver high-level support include:
- Windows Server 2022 Solution Design and Migration Services
- Windows Server 2019 Migration Consulting
- Microsoft Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Network Infrastructure Management Services
- Exchange Server 2010 Configuration
- Penetration Testing with NodeZero from Horizon3.ai
- Data Security Compliance Testing and Problem Remediation
- Disaster Recovery Planning and Testing
- SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Microsoft SQL 2016 Integration and Troubleshooting
- SharePoint Application Development
- Oracle Database Administration and Programming and MySQL Software Design and Development
- Hyper-V System Design
- Hyper-V Consulting
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager Business Continuity Consulting
- VMware NSX Virtual Network Architecture and Integration
- Citrix Server and Desktop Virtualization
- Project Management Consulting
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform (GCP) Integration Consulting
An index of content::
Offsite Employees VoIP Remote Support
24-7 Offsite Employees VoIP Online Troubleshooting
Progent can help small and medium-size companies to set up IP voice technology to give their at-home workers the benefit of seamless access to the corporate phone network.
Dynamics GP Visual Studio Engineers
Microsoft Dynamics GP Application Consulting
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that let you track your business more thoroughly, turning uncooked information into valuable understanding of your business.
Cisco Certified Consultancy Firms Meraki Dashboard Cloud Management
Information Technology Outsource Cisco Hybrid Network Management Solutions
Progent's Cisco-Premier network consultants can assist you to run Cisco's network management utilities alongside a variety of specialized third-party applications to create a comprehensive network management strategy to keep your environment running reliably, conserve expensive resources, protect your data, revive quickly from device breakdown or deliberate attacks, and allow you to add or reassign network resources intelligently and economically as your company evolves.
Postini Subscription
Postini Support and Help
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outgoing email testing to let you fix your email system and define and regulate corporate email policy.
Computer Consulting ProSight Automatic Patch Management
ProSight Windows Desktop Management Online Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can disrupt your business.
Emergency Remote Monitoring and Reporting Engineer
Monitoring and Reporting On-site Technical Support
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.
Development Firm Microsoft Azure AD configuration
Professionals Azure and SQL Server integration
Progent's consultants can assist you with every phase of Azure cloud integration such as needs definition, readiness evaluation, solution architecture, pre-production testing, deployment, centralized administration, performance optimization, license management, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
Top Navision and Dynamics NAV Consulting Services
Installation support Microsoft Dynamics NAV
Progent offers remote and onsite deployment, migration, customization, training for Microsoft Dynamics Business Central/Navision.
DoubleTake Carbonite Availability Technical Consultant
Double-Take Software Availability Support
DoubleTake/Carbonite Software offers a family of tools designed to deliver small and midsize companies a variety of cost-effective alternatives for replicating and restoring vital workloads including Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
Microsoft Small Business Server Technology Professional
Small Business Server 2008 Specialists
Microsoft Small Business Server is an affordable suite of server products that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with real-world background and extensive knowledge in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and troubleshooting IT solutions powered by the SBS suite of servers and applications.
Sales Office Support Outsourcing
Sales Office Technical Support
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require network help with the flexibility associated with with small firms but which includes effective client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office situated anywhere in California or any region served by Progent's engineers, Progent can offer a wide range of in-person and off-site network support services and system architecture assistance.
SentinelOne Ransomware Recovery Consulting
SentinelOne Extended Detection and Response Specialist
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Emergency Information Technology Consulting Microsoft Exchange Upgrade
24/7/365 Microsoft Exchange Upgrade Network Consulting
Progent is among the most qualified information technology consulting firms for creating e-mail systems powered by Exchange 2000. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Computer Engineer Video Conferencing
Video Conferencing Troubleshooting
Progent can provide the support of a veteran consultant with extensive experience configuring, managing, and upgrading telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your ISP, and your video conferencing technology supplier to assist your organization increase the business value of your video conferencing ecosystem.
Nexus 5000 Switch Remote Support
Support and Integration Nexus Switch EIGRP
Cisco Nexus switches are intended to provide the speed, scale, uptime, cloud readiness, density, data protection and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting services to assist your IT staff to plan an optimal switch architecture, build pilot environments to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security and compliance assessments, configure proactive monitoring, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and set up the advanced fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Ryuk ransomware hot line Technology Professional
Egregor ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Network Consultant Cybersecurity Penetration Testing
Cybersecurity Team NodeZero Cybersecurity Penetration Testing
Progent's certified security experts can run NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly set up and effective.
MCSE Expert Certified Solaris with Windows Consulting
24/7/365 Consulting Solaris with Windows
If your company network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that allows all your operating systems to coexist for easy management, transparent information exchange, high availability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, on-site technical support, and Help Desk outsourcing.
Online Help Desk Consulting Services
Computer Support Help Desk Support
The Helpdesk service delivery model used by Progent's Technical Response Center gives small businesses an affordable option to reliance on freelance consultants by offering broad expertise shared by multiple engineering teams, optional 24x7 availability of emergency assistance, escalation capability to world-class experts for handling even the most intractable problems, service consistency and dependability, quick follow-up enforced by seasoned support managers, a choice of convenient ways for initiating support jobs, plus a high level of process visibility enabled by ticket tracking and accessible through a web-based portal.
SCOM 2012 Management Packs Remote Technical Support
SCOM 2012 Migration Integration Services
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and repairing SCOM environments and can provide companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Fault Tolerant Data Center Remote Support
Zero Downtime Network Support and Integration
Progent's fault tolerant system consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice connectivity, fault-tolerant Internet connection design, fault-tolerant data center consulting, and other high-availability networking services to help your small business create a non-stop network for line-of-business applications. Progent possesses the experience to design economical, high-availability networks by deploying the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can show you how to you build a fault tolerant mutli-location network with a fully mirrored Internet connection and efficient system load balancing.
Technical Support Services Internet Data Center
Data Center Colo IT Consulting
Progent's data center support services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring timely on-site assistance at the co-location facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete range of data center and IDC and colocation support services such as system architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, development and installation of high availability configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Hornetsecurity Altaro M365 OneDrive Backup Consultants
Altaro Microsoft 365 Total Mailbox Backup Computer Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Word Markup Consultant
Microsoft 365 Word and SharePoint Consulting Services
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad range of economical remote support services to assist you to maintain your legacy Microsoft Word environment or assist you to move to a current release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between various releases of Word, interfacing Office Word with different Office apps like Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and remote training customized for individuals or groups.
MS SQL Server Outsourced Programming
Microsoft SQL Server Network Consultants
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Professionals Network Security Scan
Consulting Services Internal Security Inventory
Progent offers small businesses a pair of specially designed network security evaluation packages that provide, at a preset fee, remotely administered inventory scans of your security profile which are analyzed by certified information security specialists who interpret the results of the remote scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping network security evaluation packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality evaluations of your IT network's exposure to assault.
Google Cloud Access Management Consultant Services
Consulting Services Google Cloud integration
Progent offers cost-effective online and on-premises consulting to help businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Consultant Services Enterprise hybrid cloud integration
Amazon AWS hybrid cloud integration Engineer
Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets along with one or more cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Windows Server 2016 upgrade IT Consulting
Windows Server 2016 Cloud Witness Specialists
Progent's certified information technology experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
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