Cisco Certified Remote and Onsite Computer Network Consulting Services
Durham Enterprise IT Systems
For companies of any size in Durham North Carolina, Progent can provide easy, fast, and economical contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level network professionals who earn this elite certification by completing rigorous testing by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network deployment, troubleshooting, and optimization. Progent's CCIEs work closely with Cisco's in-house staff in analyzing problems with Cisco IOS or NX-OS utilities and developing workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to isolate the source of network difficulties whether from network appliances or applications.
Progent offers fast and affordable remote access to a CCIE specialist so that your company has the opportunity to receive high-level help for complicated network problems that are affecting productivity but are outside the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier support professionals can connect to your network via advanced remote support utilities that allow them to provide fast and cost-effective diagnosis and resolution of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national Internet providers, and consequently their help is not readily accessible to smaller organizations. Progent is one of the rare consulting organizations that makes CCIEs available to support small and medium sized businesses. Also, Progent can provide quick access to a CCIE remotely so that you can get immediate help for complex network issues that are reducing worker efficiency. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to Progent's online network assistance.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Cisco's large selection of both new and legacy infrastructure devices supported by Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data security and VPN technology. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and the advanced training resources to stay at the vanguard of network solutions.
Software Update Management for Cisco Network Devices
Patch management is an essential and complex task. Prompt and properly managed patching maximizes security, regulatory compliance, uptime, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless offline stretches, or loss of important functions. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.
Progent has delivered high-end help for Cisco networking products for over two decades and Progent's support services for patch management offer businesses of any size a flexible and affordable option for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT network. To find out about Progent's service programs for software update management, check out Progent's software update management solutions.
In order to find out more information concerning Progent's professional support for Cisco network technology, select a topic:
- Introduction to Progent's Cisco Consulting Services
- Fast Online Access to a CCIE Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Support
- Cisco ASA 5500-X Series Firewall with Cisco Firepower: Integration and Management Expertise
- Cisco ASA 5500 Series Firewall Troubleshooting Assistance
- PIX 500 Firewall Upgrade. Migration Expertise
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Network Design Support
- Cisco Aironet APs Engineering Expertise
- Cisco Small Business 100, 300 and 500 WiFi APs Consulting Support
- Catalyst 802.11ax Wireless Access Points Planning, Deployment and Debugging Support
- Cisco Wireless Controllers Experts
- Cisco Meraki Access Points Design Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Expertise and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber Migration and Support Services
- Catalyst Switches Engineering Services
- Cisco Nexus Switches Support and Troubleshooting Services
- Meraki Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Engineering Support
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Optimization Expertise for Service Providers
- Remote Management Strategies for Cisco Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting Services
Progent also offers a broad selection of IT expertise in key practice areas to assist businesses to convert Cisco infrastructure technology into an integrated information system that delivers strategic value. A few of the services available from Progent's subject matter experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security compliance scanning, DBA and database development expertise, and part-time Chief Information Officer services.
Progent can also assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
By providing an efficient full-service source for IT generalists and specialists, Progent can deliver timely, affordable, and thorough IT solutions that match the unique requirements of businesses in Durham North Carolina.
An index of content::
Wireless Integration Case Study
Case Study Proxim Tsunami Wireless
Progent provided a wireless integration environment that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
CCIE Expert Certified Meraki MR32 Access Point Computer Engineer
Meraki Wireless AP Online Technical Support
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support to assist organizations of any size to design, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or device.
Windows 2003 Computer Consultant
Outsourcing Microsoft Windows 2003
Progent's Microsoft-certified Windows 2003 Server engineers offer network help and expert consulting for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance services include system planning, installation, project management, on-site and off-site technical support and repair, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Mid-size Office Service Providers
Mid-size Office System Recovery
Progent offers technical support for medium size companies with 100 to 250 system users. The medium size company or work group has traditionally been an overlooked segment of the market for network consulting services. The overhead and service access practices of large third-party service firms make them too costly for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose advanced technology and capability are frequently comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office technology and proactive server monitoring, significantly reduces the network maintenance expenses of an SMB while providing the mid-size company with big-company support from certified, IT experts knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is searching for levels of network help appropriate for a medium size organization without budgeting enterprise costs, call Progent.
Microsoft Exchange Server 2016 Upgrade Support and Help
Microsoft Exchange Server 2016 Upgrade Planning IT Consultants
Progent can assist you in any and all phases of your upgrade to Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
24-Hour Design and Installation Antivirus
Postini Support
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis utilities plus outgoing email filtering to let you troubleshoot your email environment and specify and enforce corporate security policy.
CRISC Risk Identification Remote Consulting
Help and Support CRISC Risk Identification
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide range of infrastructure technologies and processes.
IT Consulting Citrix XenApp Datacenter
Virtual Application Delivery Consulting
Progent's Citrix experts can assist you to plan, deploy, administer, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's datacenter support experts can help you to manage and maintain a remote datacenter that offers high availability, advanced security, and fast recovery.
Integration Support Windows Server 2008 R2
Microsoft Experts Windows Server 2008 Security Network Consultant
Windows Server 2008 represents an important step forward in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, monitoring, and security expertise.
64-bit Computing Professionals
Specialists 64-bit Processing
Progent's Microsoft-premier consultants can assist your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit computing, plan an efficient upgrade strategy that reduces business disruptions, and offer inexpensive, expert remote help to aid your company to configure 64-bit software and applications on your existing computers.
Antispam Installation support
Anti-Spam Information Technology Consulting
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing constantly updated spam and virus filtering, policy management, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outbound email filtering to help you repair your email environment and define and regulate corporate email policy.
Microsoft Windows 7 Specialist
Windows 7 64-bit Upgrade Outsourcing Firm
Progent's certified engineers offers offsite and on-premises consulting services to assist your company to administer, support, and troubleshoot PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote access, mobile device management, Wi-Fi configuration, and remote system monitoring.
VMware NSX and SRM Disaster Recovery Specialists
VMware NSX Software Defined Data Center Technology Professional
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Best Cisco Experts Fault Tolerant Mutli-location Network Specialist
Windows 2003 Cluster Technical Consultant
Progent's Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, backup/restore systems, and transparent maintenance. Progent's business continuity experts can assist you to develop and validate a sensible business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.
Progent's Management Guru
Progent's Management Engineer
Progent's management team includes seasoned veterans with decades of background providing network consulting services, technical support, and long-term information system planning to businesses ranging from small offices to Fortune 500 companies. Great support requires great personnel, and Progent has put together a management team able to provide businesses with the top service value in the industry.
Branch Office Online Consulting
Sales Office Remote Consulting
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that require IT service with the responsiveness common to with small companies but which offers effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office located anywhere in or any area covered by Progent's engineers, Progent can offer a broad range of onsite and off-site IT consulting services and system architecture assistance.
Professional Work at Home Endpoint Security
Offsite Workers Cybersecurity Online Support Services
Progent can help small and medium-size organizations to install endpoint security defense systems and provide response services for remote workers.
Consult Small Business IT Outsourcing
Small Business IT Outsourcing Specialist
Progent is structured to provide in-depth online consulting for all major technologies common to small company IT networks and allows you to outsource an array of vital, as-needed services such as a part-time CIO to provide senior-level IT design and budgeting skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management for critical projects such as site relocations oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or repair mission-critical application programs.
Automated Desktop Management On-site Support
ProSight Server and Desktop RMM Online Technical Support
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.
Dynamics GP Accounting Remote Technical Support
Dynamics GP Great Plains Accounting Support Services
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to license only the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the capability to process information from virtually any database or desktop application into Microsoft Dynamics GP, and an open architecture that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Online Technical Support SentinelOne Singularity and Vigilance Reseller
SentinelOne Virus Rollback Professional
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Aironet Access Point Management On-site Support
Network Consultant Cisco Prime Infrastructure
Progent's Cisco-certified wireless consulting experts can help organizations of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, coverage, density, expandability, security and ease of management needed for transparent access between wireless and wired networks. Progent offers efficient online and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Cisco Firewall System Consulting Services
Immediate Cisco CCIE Online Network Consulting Firm
Progent's Cisco CCIE network infrastructure experts can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
Microsoft SBS 2008 Remote Consulting
Microsoft SBS 2003 Support and Help
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a powerful but manageable IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT consultant with real-world expertise and extensive experience in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and programs.
Immediate System Center Operations Manager Remote Technical Support
Remote Technical Support MOM 2007
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced network support packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small business information systems world-class availability, security and performance.
Dynamics GP Development Engineer
Great Plains Accounting Specialists
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming uncooked information into useful understanding of your business.
SCDPM 2012 Security Support and Help
Online Support Services SCDPM 2012 Backup and Recovery
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of all sizes to plan, deploy, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially stubborn problems, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
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