Expert Cisco Remote and Onsite Computer Network Help
Durham Enterprise and Small Business Information Network Systems
For offices of all sizes in Durham North Carolina, Progent can provide convenient, quick, and economical access to Cisco CCIE-Premier engineers. Cisco CCIEs are world-class network experts who earn this elite certification by completing strenuous testing by Cisco. CCIE-qualified engineers can tackle the most complicated problems associated with network deployment, repair, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's internal engineers in analyzing problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software updates to correct problems. A Cisco certified CCIE can isolate the cause of computer network problems whether from network appliances or applications.
Progent offers fast and affordable online access to a CCIE specialist so that you has the opportunity to obtain high-level help for complicated network issues that are impacting productivity but are beyond the experience of your ordinary IT support organization. Progent's CCIE-Certified support professionals can connect to your system using state-of-the-art remote support tools in order to provide rapid and efficient analysis and resolution of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their skills are not easily available to the general public. Progent is among the rare consulting organizations that makes CCIEs available to assist small and mid-size companies. In addition, Progent can provide fast access to a CCIE by telephone so that you can receive immediate help for complex network problems that are reducing business efficiency. To learn how to contact a Progent CCIE for timely help with your network, visit online network assistance.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent has one of the largest teams of Cisco-premier CCIE experts of any independent consulting company in the U.S. Consequently, Progent can provide unbeatable expertise in finding connectivity solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and provides expert application help for a broad array of business applications, Progent can deliver comprehensive information technology solutions that maximize the strategic value of your network.
CCIEs are an exceptional value since their deep expertise enables them to fix the most complex problems quickly. In common instances, less seasoned engineers can burn up hours or days struggling with a problem that a certified CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple advanced industry certifications including Microsoft MCSE, and an important network protection certification such as CISA or CISM. This allows Progent to provide end-to-end services that address a broad range of technologies without requiring extra expenses and delays managing multiple consultants.
To learn more details about Progent's online and on-premises support for Cisco technology, select a subject:
- Overview of Progent's Cisco Support
- Fast and Affordable Remote Assistance from a CCIE Network Engineer
- Cisco Firepower Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Cisco Firepower: Setup and Management Expertise
- Cisco ASA 5500 Firewall Integration Services
- PIX 500 Firewall Management Support
- Cisco Routers Consulting Expertise
- Cisco Wireless Deployment Support
- Aironet Wireless Access Points Design Services
- Cisco Small Business WiFi APs Deployment Help
- Cisco Catalyst 802.11ax Wireless APs Solution Design, Deployment and Debugging Services
- Cisco WiFi Controllers Integration Consulting
- Meraki APs Consulting Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Wireless VoIP Phone Solutions
- Cisco Jabber Configuration and Troubleshooting Services
- Cisco Catalyst Switches Engineering Services
- Nexus Switches Configuration and Maintenance Expertise
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco Security and VPN Setup and Troubleshooting Help
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Design and Support for Cisco-based Data Centers
- Data Center Design Consulting for Internet Service Providers
- Streamlined Management Strategies for Cisco Infrastructure
- NetApp and Cisco Private Cloud Architecture Consulting
Progent can also provide a a wide array of consulting services in key practice areas to assist companies to convert Cisco networking technology into a cohesive information solution that delivers strategic value. A few of the services available from Progent's subject matter experts are project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security vulnerability scanning, DBA and database development expertise, and temporary CIO services.
Progent can also help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
By providing a convenient centralized source for IT generalists and application experts, Progent can deliver timely, inexpensive, and comprehensive information technology solutions that meet the specific requirements of businesses in Durham North Carolina.
An index of content::
24/7/365 ProSight Server and Desktop RMM Integration Support
ProSight Automatic Patch Management Consulting Services
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they can disrupt your business.
Online Help Internet Security and Acceleration Server 2006
ISA 2006 Consultant
Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 consultants can show you how to plan, cost-justify, test, install, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Microsoft Certified Windows Server 2019 High Availability Remote Support Services
Windows Server 2019 Hybrid Solutions Remote Support Services
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24/7 Mandrake Linux Technology Professional
Redhat Linux Setup and Support
Progent's Linux consulting experts provide small and mid-size businesses and developers assistance with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you a convenient single consulting firm to help you build and manage a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
IT Services for Service Firms Consulting
Expertise for IT Service Providers Technical Support
Progent's Support for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a transparent extension of your IT consulting staff.
Collocation Migration Network Consultant
Colocation Center Migration Support Services
Colocation data centers allow businesses to share world-class data centers for hosting network hardware that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation program including choosing and moving to a colocation facility, creating network topology, specifying hardware, on-site and remote maintenance, establishing remote system management, and education your IT staff.
Award Winning Private Cloud Services Professional
Small Business Private Clouds Engineer
Progent's Private Cloud Hosting and Management service provides complete hosting of a small organization's servers in an environment that gives the highest degree of availability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor independence.
wireless IP phones and Cisco Unified Communications Manager Computer Consultants
wireless IP phones and Meraki APs Consulting Services
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide online and onsite support to help your organization create and manage a Cisco Wi-Fi VoIP phone deployment by providing services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Biggest Cisco PIX Upgrade Network Consulting
24-7 Cisco PIX Firewall Upgrade Professionals
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on leading practices.
24 Hour IT Outsourcing Best Practices Whitepapers
IT Outsourcing Advantages White Papers
Progent’s IT outsourcing packages offer budget-friendly computer support for medium-size corporations. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating a web-based business solution, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and controlled fashion than is feasible by amassing a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust system foundation for your vital Windows-based business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Cybersecurity Penetration Testing Security Consultancies
Cybersecurity Penetration Testing Cybersecurity Company
Stealth penetration testing is a key part of any overall network security plan. Progent’s security experts can run extensive intrusion tests without the knowledge of your company's internal network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event history monitoring are properly configured and consistently monitored.
Consult Infor SyteLine CloudSuite Business Analyst
Infor SyteLine CloudSuite Configurator Engineers
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and service organizations to manage complex supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Cisco Expert Voice Over IP Configuration
24-Hour Video IP Phones On-site Support
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Small Business Network Management Outsourcing Specialist
Network Management outsourcing consultants Support
Progent's ProSight portfolio of managed services are designed to provide organizations who have small in-house network support teams with affordable help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include flat-rate IT management expenses, smart automation of common administrative processes, ongoing absorption of new information technology, graceful migration from legacy systems to up-to-date solutions, close alignment of computer technology with business objectives, access to veteran network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
SharePoint Online Help
Microsoft Office SharePoint Server 2003 Outsourcing
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central spot for your workers or clients to access, manage, distribute and interact with useful data, documents, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve created in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can help you to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Technology Consulting UNIX with Windows
Windows and Solaris Onsite Technical Support
If your company is developing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value know-how without the constant hassle of managing your business network. Through the use of smart network monitoring and by delivering remote and on-site support when your business needs it, Progent represents an affordable alternative for supporting an information network that provides high availability, protection, and efficiency. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Contact Center services.
Consultancy MS Microsoft Virtual Server
Microsoft Server Virtualization Computer Engineer
Microsoft Virtual Server, run on the Windows Server platform and powered by software first produced by Connectix, provides the power needed to carry out hardware reduction, software migration, and server quarantine tasks via virtualization techniques in an enterprise-class IT network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in software development and piloting, upgrading from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can assist your business to evaluate and integrate Microsoft Virtual Server 2005.
Redhat Linux Outsourcing
Consultants Redhat Linux
Progent's Linux consulting experts offer small companies and software developers support for administering and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you a convenient single source to show you how to build and manage a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
MCSE Expert Certified Network Architecture Solution Provider
Support Outsourcing Active Directory
For large organizations, Progent can leverage in-house IT groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a transparent local supplement of enterprise network management. Progent’s enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multiple location office environments based on Enterprise Windows. Progent can provide on-site consultants and technicians to help with a campus relocation or office move, or a network designer to help with building or utilizing an Internet Data Center or co-location site.
ProSight VM Hosting Professional
24x7 ProSight Hosting for Virtual Servers Consult
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers hosted in a secure and fault tolerant facility on a fast, non-stop virtual server set up and supported by Progent's computer support experts.
New York Networking Consultants
24x7 Phone Support Computer Consultancy Firms
If your business does not require urgent online help but expects to need technical services with your network soon, you can conserve time and money and ensure that the right IT skill will be available when you require it by getting in touch with a Progent sales agent and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Computer Support Microsoft Windows
Microsoft Office System Computer Companies
Progent’s IT outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, fixing stubborn integration problems, and creating a comprehensive security strategy. Progent can help you maximize system reliability and throughput with zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for major migrations and can assist with needs definition, product identification, bill of materials production, vendor selection, procurement logistics, and complete documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Microsoft Office.
Top Professionals ProSight Data Protection Services
Consultancy ProSight Data Backup and Restore Services
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of critical files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.
Dynamics GP Great Plains Accounting Configuration
Emergency Microsoft Dynamics GP ERP Outsourcing
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the capability you currently need, with the ability to expand users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP support experts can show you how to deploy, configure and manage the current version of Microsoft Dynamics GP or migrate smoothly from an older release.
Remote Consulting BlackBerry Enterprise Server
BlackBerry BES Server Computer Engineer
Progent can provide the expertise of RIM BlackBerry-premier experts who can help small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote support model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology productively into their IT network.
After Hours scom 2016 reporting server Remote Technical Support
scom 2016 high availability Troubleshooting
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual resources installed throughout local systems and private and public clouds. Progent's consulting team offers advanced remote and onsite expertise to assist organizations of any size to design, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
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