For organizations of all sizes in Durham North Carolina, Progent offers convenient, quick, and economical communication with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who achieve this elite recognition by completing strenuous examinations administered by Cisco. CCIEs can tackle the most complicated issues surrounding network deployment, repair, and configuration. Progentís CCIE-qualified professionals work directly with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving program updates to fix problems. A Cisco CCIE knows how to isolate the source of computer network problems whether from network appliances or applications.

Progent can provide fast remote access to a CCIE specialist so your company has the opportunity to obtain high-level assistance for complex network problems that are affecting business productivity but are outside the scope of your ordinary network support resources. Progent's Cisco CCIE-Premier consultants can connect to your system via state-of-the-art remote connectivity utilities in order to provide rapid and economical diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national Internet providers, and consequently their services are not readily accessible to smaller businesses. Progent is one of the rare service firms to make CCIEs available to assist small and mid-size businesses. In addition, Progent offers quick contact with a CCIE by phone so that you can get timely help for urgent network problems that are hurting worker efficiency. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit remote network support.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent maintains one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. As a result, Progent can provide unbeatable skill in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and offers professional application support for a wide range of business applications, Progent can help you achieve comprehensive IT solutions that maximize the business value of your network.

CCIEs are an excellent value because their depth of experience enables them to resolve the most intractable problems quickly. In many scenarios, less seasoned engineers can burn up many hours or days wrestling with a problem that an experienced CCIE can solve in a few minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISA or CISM. This allows Progent to provide comprehensive services that incorporate a broad array of technologies without incurring extra expenses and delays managing too many consultants.

Patch Management for Cisco Infrastructure Appliances
Patch management is a critical and complicated process. Prompt and correctly managed updating maximizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic patch management can result in security gaps, compatibility problems, sluggish or inconsistent performance, needless offline stretches, or loss of key features. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware patches can be as critical for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Patch Management Services for Infrastructure Devices

Progent can provide patch management expertise for network infrastructure devices from Cisco and other major vendors

Progent has delivered advanced help for Cisco infrastructure products for more than two decades and Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving information system. To find out about Progent's services for patch management, go to Progent's patch management services.

In order to find out more information about Progent's professional support for Cisco network technology, select a subject:

Other Support Expertise Available from Progent
Progent also offers a a wide array of IT services in key areas to assist businesses to convert Cisco infrastructure technology into an integrated IT solution that delivers competitive advantage. A few of the services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 support, security vulnerability scanning, DBA and database development expertise, and part-time CIO services.

Progent can also help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud infrastructure and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

By offering a convenient centralized source for IT generalists and application experts, Progent is able to tailor fast, inexpensive, and comprehensive IT solutions that align with the unique requirements of businesses in Durham North Carolina.



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