Cisco Onsite and Remote Network Support
Durham Enterprise and Small Business IT Network Systems
For companies of any size in Durham North Carolina, Progent offers easy, fast, and economical access to Cisco CCIE-certified engineers. Cisco CCIEs are world-class network professionals who achieve this elite certification by completing rigorous testing administered by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network interfacing, troubleshooting, and configuration. Progent's CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS or NX-OS utilities and coming up with workarounds or receiving software updates to fix problems. A Cisco-qualified CCIE knows how to pinpoint the origin of network difficulties stemming from hardware or software.
Progent offers affordable online contact with a CCIE specialist so that you has the opportunity to get high-level assistance for complicated network problems that are impacting business productivity but are outside the experience of your local IT support resources. Progent's CCIE-certified network experts can examine your network via advanced remote connectivity utilities in order to provide fast and affordable diagnosis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national Internet providers, and consequently their help is not readily accessible to the general public. Progent is one of the few service providers that makes CCIEs available to support small and medium sized companies. In addition, Progent can provide quick access to a CCIE remotely so that you can receive immediate support for complex network problems that are reducing worker productivity. To learn how to talk to a Progent CCIE for timely help with your IT infrastructure, go to remote network support.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent has one of the biggest groups of Cisco-premier CCIE engineers of any independent consulting company in the United States. Consequently, Progent can provide unbeatable skill in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and offers expert application support for a broad range of popular applications, Progent can help you achieve comprehensive IT solutions that maximize the business value of your network.
CCIEs are an exceptional value because their deep expertise allows them to fix the most complex problems rapidly. In common cases, less qualified consultants can spend hours or even days wrestling with a problem that a certified CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco technologies, but have a variety of recognized technical certifications such as Microsoft MCSE, and a major network security credential such as CISA or CISM. This allows Progent to offer end-to-end solutions that address a broad range of IT products without incurring extra expenses and delays orchestrating multiple specialists.
Software Update Management for Cisco Network Infrastructure Devices
Patch management is a vital and complex process. Prompt and correctly managed patching maximizes security, compliance, uptime, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic performance, excessive offline stretches, or loss of key features. Patching involves more than periodic updates of an OS and applications for servers and endpoints. Firmware patches can be as essential for infrastructure appliances like switches, firewalls, and wireless access points.
Progent has provided high-end help for Cisco networking products for over twenty years and Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's service options for software update management, visit Progent's patch management solutions.
In order to find out more details concerning Progent's professional support services for Cisco network infrastructure, choose a subject:
- Overview of Cisco Support
- Fast Online Support from a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Support
- Cisco ASA 5500-X Firewalls with Cisco Firepower: Configuration and Troubleshooting Support
- ASA 5500 Firewalls Integration Assistance
- Cisco PIX Firewall Consulting Help
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Consulting Services
- Aironet Wireless Access Points Consulting Help
- Cisco Small Business 100, 300 and 500 WiFi Access Points System Design Services
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Configuration and Troubleshooting Support
- Cisco Wireless Controllers Consultants
- Cisco Meraki APs Consulting Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Solutions
- Cisco Jabber Consulting and Support Expertise
- Catalyst Switches Consulting and Support Services
- Nexus Switches Consulting and Support Expertise
- Cisco Meraki Switches Deployment Expertise
- Cisco VPN Setup and Troubleshooting Help
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
- Design Expertise for Cisco-based Datacenters and Colocation Centers
- Network Optimization Expertise for Service Providers
- Unified Cloud-based and Hybrid Management Techniques for Cisco Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
In addition to Cisco networking, Progent's consulting professionals offer advanced support for other important facets of computer technology, enabling Progent to deliver comprehensive business solutions for companies of any size. A sampling key disciplines where Progent's IT consultants can provide world-class expertise include:
- Windows Server 2022 Planning and Integration Services
- Windows Server 2019 Migration Services
- Windows Server 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Infrastructure Monitoring and Management Services
- Exchange 2010 Integration
- Penetration Testing with NodeZero from Horizon3.ai
- Security Compliance Assessment and Issue Mitigation
- Disaster Recovery/Business Continuity Planning
- Microsoft SQL Server 2019 Integration, SQL Server 2017 Migration and Application Development and Microsoft SQL Server 2016 Integration
- SharePoint Server Setup and Programming
- Oracle Software Development and MySQL Database Development
- Hyper-V Integration
- Windows Hyper-V Integration
- VMware vSphere Planning and Deployment
- VMware Site Recovery Manager Business Continuity Consulting
- VMware NSX Virtual Network Architecture and Integration
- Citrix XenApp and XenDesktop Virtualization
- Project Management Consulting
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform (GCP) Integration Expertise
An index of content::
Top Quality SCVMM 2012 and VMware IT Consultants
Support and Integration SCVMM 2012 and Windows Server 2012
Progent can assist organizations of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from an older release of SCVMM or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you get maximum business value.
NodeZero Certified Penetration Testing Security Group
Cisco and Microsoft Certified Protection NodeZero PEN Testing
Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are correctly configured and effective.
Firewall Configuration Juniper NetScreen IPsec VPN
Forensics Services Juniper Networks NetScreen
Progent's Juniper-authorized NetScreen engineer can help your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor systems.
24x7x365 Phone Support Network Consultants
24x7 Support Network Consulting
For mid-size businesses looking for network consulting services, Progent offers a variety of alternatives such as local service, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, software programming, and professional consultation. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional in-person help for solving technical problems rapidly and economically.
SharePoint 2013 Office Web Apps Server Computer Consultants
SharePoint 2013 Newsfeeds Support Services
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over 20 years ago, and Progent has the scope of IT know-how to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs associated with your SharePoint 2013 migration.
Award Winning SentinelOne Malware Forensics Experts Technical Consultant
SentinelOne Ransomware Protection Consultant
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response.
Computer Consultants Ekahau Wi-Fi Site Debugging
Technical Support Services Ekahau Wi-Fi 6 Wireless Site Survey
Progent's Ekahau-certified Wi-Fi network design consultants can assist you to plan, install, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Microsoft 365 Integration IT Consultants
Microsoft 365 Publisher Integration Support Outsourcing
Progent can help your business to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.
Palo Alto Networks PA-5400 Series Firewalls Cybersecurity Firms
Palo Alto Networks Panorama Security Consultant
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security environment that extends across your data center and cloud resources and protects all users at any location with any device.
Consultant Wi-Fi Site Survey and Planning
Immediate Wi-Fi Site Survey and Debugging Support Outsourcing
Progent's wireless site survey services assist you to plan, deploy and debug a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the coverage, performance, density, QoS, security, and hand-off capability your business requires. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Contract Programmer .NET Software
DotNET Framework Developer
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications quickly and at low cost.
Dynamics GP Development Professional
Dynamics GP VBA Specialists
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to create reports that let you analyze your business more effectively, turning raw data into useful understanding of your business.
Immediate ProSight Data Protection Services ECHO Technology Professional
BDR and Business Continuity Solutions Troubleshooting
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data.
Microsoft Dynamics GP System Update Specialist
Microsoft Dynamics GP System Migration Services
Progent's consultants have supported Dynamics GP and Great Plains ERP software for more than two decades and Progent has provided integration, customization, education, and debugging since the platform's original release. Progent offers advanced support for upgrading out of date Dynamics GP ERP systems. Progent can help your business to design, validate, and implement an efficient migration from a a legacy release of GP to the newest version of Microsoft Dynamics GP.
Aironet 2700 Access Point Consultant
Aironet 1500 Access Point Computer Consultants
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or onsite integration and debugging support to help you to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless access points to work with your specific office layout, construction, and expected workloads.
Palo Alto Networks PA-3000 Series Firewalls Security Audits
Cybersecurity Firms Palo Alto Networks User-ID
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a modern security solution that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.
Microsoft Experts SMS Server 2003 Upgrade Online Technical Support
SMS Migration Online Support Services
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, procedures and technologies to keep your IT computer system safe.
WiFi 6E migration Remote Support Services
iPhone Integration Specialist
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
IP phones Online Consulting
7800 Series IP Phone Engineer
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for survivability.
Duo Identity Authentication IT Services
24-Hour Zero Trust Security Network Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Consulting Microsoft Exchange Server 2010 Upgrade
Consult Exchange Server 2010 Upgrade
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to plan and implement a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying management, and consolidating your vital communications technologies.
Open Now Consulting SyteLine
Infor SyteLine CloudSuite Development Consultancy
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Lync Server 2013 Mirrored Back End Servers Professional
Lync Server 2013 Mirrored Back End Servers Technology Professional
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
Photoshop Education
QuarkXPress Training
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
MSP360 Exchange Mailbox Backup Technical Support
MSP360 Ultimate Backup Configuration
Progent's data protection experts can help you to create, implement and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer errors, ill-intentioned users, and malware attacks like ransomware.
Online Support Duo Identity Authentication
Duo Identity Verification Integration
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Microsoft Teams data loss protection Technology Professional
Remote Support Services Teams
Progent can assist you to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
VPN Security Audit
Intrusion Protection Systems Security Organization
Progent offers businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can help you design a detailed security plan and choose appropriate products from a variety of suppliers to support your security goals while sticking within your spending restraints.
24-Hour Microsoft SMS On-site Support
SMS Server Upgrade Support and Help
Progent's Microsoft-certified experts offer small and mid-size companies world-class consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager is Microsoft's new name for the change management platform formerly known as SMS Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified engineers can show you how to use SMS or System Center Configuration Manager effectively for automated operating system and application software installation, security patch control, application metering, and licensing compliance. Progent's consultants can also assist you to move efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Computer Consulting Telecommuter
Emergency Helpdesk for at Home Workforce Consultant
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Outsourcing Supplemental Service Desk
Extended Call Desk Online Consulting
Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your in-house IT team and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
After Hours Technical Support SCDPM 2012
Top SCDPM 2012 Migration Network Consulting
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft 365 and iOS Support Outsourcing
Exchange Online and on-premises Exchange Specialists
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.
Urgent Shared Call Center Online Consulting
Co-managed Support Desk Integration
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics.
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