For organizations of all sizes in Durham or anywhere in the state of North Carolina, Progent offers convenient, fast, and affordable access to Cisco CCIE-Premier network experts. Cisco CCIEs are top-level network experts who achieve this elite recognition only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, troubleshooting, and configuration. Progentís CCIEs operate directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco certified CCIE can pinpoint the source of computer network difficulties whether from network appliances or software.

Progent can provide fast and affordable remote contact with a CCIE specialist so you has the opportunity to obtain timely help for complicated network issues that are impacting productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified consultants can examine your network via advanced remote connectivity utilities that allow them to perform rapid and efficient diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not readily accessible to smaller businesses. Progent is among the rare support firms that makes CCIEs available to assist small and medium sized companies. Also, Progent offers quick access to a CCIE by telephone so that you can get immediate support for complex network issues that are reducing worker productivity. To learn how to contact a Progent CCIE for immediate help with your network, go to Progent's remote network assistance.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 9935 Rea Road D
Charlotte, NC 28277
704-886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
919-680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
336-510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
336-793-9929 Winston-Salem Network Support Services


Progent maintains one of the largest teams of Cisco-certified CCIE experts of any independent consulting firm in the U.S. As a result, Progent offers unbeatable skill in finding network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers professional application help for a wide range of popular applications, Progent can help you achieve end-to-end information technology solutions that maximize the business value of your network.

CCIEs represent an excellent value because their deep experience enables them to resolve the most complex problems rapidly. In many cases, less seasoned consultants can burn up hours or even days wrestling with a problem that a certified CCIE can resolve in just minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple recognized industry credentials including Microsoft MCSE, and a major network security certification such as CISSP or CISA. This permits Progent to offer complete solutions that address a wide range of technologies without requiring extra costs and interruptions managing multiple consultants.

To find out more details concerning Progent's online and on-premises support for Cisco technology, select a subject:

  • Overview of Cisco Engineering Services
  • Fast and Affordable Remote Assistance from a CCIE Engineer
  • Cisco Firepower Firewalls: Configuration and Management Expertise
  • Cisco ASA 5500-X Series Firewall with Cisco Firepower: Consulting and Management Expertise
  • ASA 5500 Firewalls Consulting Services
  • Cisco PIX 500 Firewall Maintenance Services
  • Cisco Routers Consulting Services
  • Cisco Wireless Network Design Help
  • Cisco Aironet APs Consulting Expertise
  • Cisco Small Business WiFi Access Points Engineering Support
  • Cisco WiFi Controllers Integration Consulting
  • Cisco Meraki Access Points Design Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco Voice over IP Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
  • Cisco Jabber and Management Services
  • Cisco Catalyst Switches Deployment Services
  • Nexus Switches Deployment Services
  • Cisco Meraki Switches Configuration and Maintenance Expertise
  • Cisco VPN Engineering Services
  • SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Expertise
  • Design Solutions for Cisco-based Datacenters
  • Data Center Design Consulting for ISPs
  • Centralized Management Technologies for Cisco Infrastructure
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Additional Support Services Offered by Progent
    Progent can also provide a broad selection of consulting expertise in critical areas to help businesses to turn Cisco networking products into a cohesive information system that provides competitive value. A few of the services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 support, security vulnerability scanning, DBA and application services, and temporary CIO consulting services.

    Progent can also assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

    By providing a convenient one-stop resource for IT generalists and application experts, Progent can deliver timely, affordable, and comprehensive IT solutions that align with the special needs of businesses in Durham or throughout the state of North Carolina.



    An index of content::

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    Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, streamlined operations, increased system availability, and easier management. Common uses for virtual machines are hardware consolidation, economical hosts for line-of-business legacy software based on outdated operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.

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    Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut network expenses and enhance availability.

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  • Applications Support Microsoft Dynamics NAV Applications Consultant Microsoft Dynamics NAV

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    For custom application development, Progent can provide software design consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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    Urgent Exchange Migration Consult

    Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to carry out your migration to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded email environment, train your IT team and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical support. Progent can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.

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  • Citrix XenApp Application Virtualization Technology Professional Citrix XenApp Datacenter Online Support Services
  • Computer Consultants Cisco Small Business series NSS2000 Cisco Configuration Assistant Consultants




  • Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions while working as a system designer, software developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major enterprises.

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    Progent has over a decade of background deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist you to design, install, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help your organization to migrate to the current version of System Center from a previous one or from a third-party datacenter management platform to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.

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  • Specialists Microsoft ISA Server
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    Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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    Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

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    Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.

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    For small organizations considering Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to information@progent.com.

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    Global Information Assurance Certification was established in 1999 to validate the skill of network security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security services addressed within GIAC certification including evaluating infrastructure security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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    Cisco's network security and offsite access products for small businesses represent a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your business objectives.

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    Meraki Dashboard Technical Consultant

    Progent's Cisco Meraki wireless AP experts provide online and on-premises support to assist organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.

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    Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.

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    Progent offers affordable online and on-premises support to help companies to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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    Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital expenditures, savings on operational expense, better executive focus, enterprise-class protection, enhanced availability, and business continuity.

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    Progent can provide expert online support to help companies connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that utilize on-premises resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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    Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.

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