Progent's Ransomware Defense and Recovery Services
Ransomware Defense ExpertsRansomware can seriously harm and sometimes destroy a business. Progent offers services solutions that combine advanced machine leaning techniques and the skills of seasoned data security experts to help businesses of all sizes in Durham to protect against or recover from a crypto-ransomware assault. These services include network-wide vulnerability assessments, 24x7 monitoring, ransomware protection using advanced heuristics, and rapid recovery led by Progent's veteran group of ransomware cleanup experts.

Progent's ransomware protection services are designed to stymie ransomware assaults before they damage your company, and to return compromised IT systems to ongoing operation as quickly as possible. Progent's ransomware defense services can be provided on-site or remotely to save time and minimize expenses. Progent has experience working with top cyber insurance companies like Chubb to deliver vulnerability audits, remote monitoring, fast recovery, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist organizations to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware expert can assist you to identify and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your Durham system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Preparedness Audit: Remote Evaluation
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability either to block ransomware or recover quickly after an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Egregor. Progent will consult with you personally to collect information about your current antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery system that reduces your exposure to a ransomware attack and meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

SentinelOne Resellers and Integration Consultants: AI-based Cyberthreat Management
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management stack that includes AI software and expert services to deliver enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect popular endpoints against modern assaults such as ransomware, familiar and new malware, trojan viruses, hacking toolkits, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Singularity agents are offered for Windows, Apple macOS, Linux, and Kubernetes endpoints. Supported form factors include physical, virtual, VDI, customer and hybrid data centers, and cloud providers. Since SentinelOne software agents operate autonomously, they are able to deliver advanced behavior-based security in real time even during periods when endpoints are not interfaced to the cloud. To find out more about Progent's support for SentinelOne cybersecurity solutions, see SentinelOne dealers and integration consultants.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based threat analysis tools to defend physical and virtual endpoint devices against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Cleanup Help: Progent's Ransomware Response Experts
Progent's ransomware recovery experts can assist you to rebuild a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. To find out more, see Progent's ransomware cleanup and business restoration services.

Ransomware Settlement Negotiation Expertise: Settlement Negotiation with Ransomware Hackers
Progent's experienced ransomware settlement negotiation consultants can assist your business to negotiate a settlement with threat actors (TAs) after an assault by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim. For more information, see Progent's ransomware negotiation experts.

Ransomware Forensics: Post-attack Ransomware Forensics Analysis and Reporting Services
Progent's ransomware forensics experts can preserve the system state after a ransomware attack and carry out a detailed forensics analysis without slowing down the processes required for business continuity and data recovery. For details, refer to Progent's ransomware forensics analysis and reporting.

Qualifying for Ransomware Cybersecurity Insurance Assessments
Issuers of cyber insurance have substantially expanded the intensity of cybersecurity evaluations before creating or renewing policies. Insurance companies are also investigating whether the answers organizations give on evaluation questionnaires align with the customer's network before authorizing payments. Key areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether local or in the cloud
  • Immutable backup with copies kept offsite
  • Comprehensive periodic testing of backups including a plan describing what must be recovered and in what order in the event of an emergency
  • Deployment on all servers and endpoints of a modern Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) platform such as SentinelOne
  • Keeping current with software/firmware updates
  • Deployment of privileged account management (PAM) software such as BeyondTrust
Progent can help your organization to qualify to begin or renew cybersecurity insurance by offering services like:

Ransomware Removal Case Study: An Example of Progent's Ransomware Cleanup Experts in Action
Progent's ransomware cleanup team uses top notch project management tools to orchestrate the complex restoration process. Progent knows the importance of working swiftly and in unison with a client's management and Information Technology staff to assign priority to tasks and to put essential systems back online as fast as possible. To see a case study of Progent's ransomware recovery experts at work, see Progent's ransomware removal and business continuity services.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
To read or download a datasheet describing Progent's ransomware endpoint detection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Durham
To find out more about Progent's ransomware defense and remediation services for Durham, reach out to Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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    Progent can help your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, supports all leading public clouds, and permits you to build a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, system glitches, malicious insiders, and external assaults like ransomware.

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    Progent's professionals provide experience in multiple disciplines related to mobile connectivity including system topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your company work and expense by using their wireless expertise to help you select and configure mobile access solutions that fit the needs of your company. Progent can also tune your IT architecture so that mobile handhelds work better.

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    Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as alarms and robotics.

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    For large businesses, Progent can supplement internal network support staffs by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a seamless local supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and world-class service for multiple location office environments based on Enterprise Windows. Progent can provide field engineers and specialists to assist with a campus relocation or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Progent's certified Windows 2000 Server consultants offer network help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting offerings include system design, installation, project management, on-site and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

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    Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Stealth penetration checking is an important part of any overall network security strategy. Progent's security professionals can perform extensive intrusion checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware.

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    Network monitoring typically entails observing a system's resource usage to help uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network integration engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals offer small companies and programmers assistance with managing and supporting UNIX and Linux systems that coexist with Microsoft-based technology.

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