Durham, North Carolina Microsoft Premier Certified Exchange Support Team
Exchange Server and Exchange Online Implementation Design Support, Migration Support, and Expert Troubleshooting
Progent's Microsoft-certified consulting experts have more than 20 years of background helping companies of all sizes to plan, implement, and service email solutions built around Exchange. For companies in Durham North Carolina, Progent offers a range of economical Microsoft Exchange consulting and troubleshooting services to make sure that your Exchange solution delivers:
Data security
Rules-based malware defense and message content filtering
Dependability
Convenient connectivity for telecommuters and on-the-road workers
Streamlined administration mechanisms
Universal inboxes with voicemail, Instant Messaging, Presence, and video conferencing support
Non-intrusive and high-speed data backup and restoration
Tight integration of on-premises and cloud-based resources
Progent offers companies a remote support hot line staffed by Microsoft MCSE certified engineers to resolve Exchange Server problems rapidly. Progent's onsite network support specialists can be dispatched in less than 24 hours to businesses in Durham North Carolina. Progent's Cisco CCIE network engineers can help with complex infrastructure issues that affect Exchange performance, and Progent's CISM and CISA premier security experts can assist you to defend against or clean up after security breakdowns.
Progent's Microsoft Exchange design and maintenance experts can help your business to plan and implement non-disruptive migrations from out-of-date email systems to an up-to-date Microsoft Exchange platform. Progent's Microsoft Teams experts can help your business to integrate Exchange with Microsoft Teams in a hybrid network architecture that makes sure that Group memberships remain synchronized. Progent's Power BI integration experts can show you how to utilize information from Exchange spreadsheets to create modern visualizations to produce interactive Power BI analytical reports and dashboards. Progent can also help you to integrate your Exchange-powered email solution with the latest smartphones and tablets by offering BYOD integration services like Apple iPhone integration and Google Android smartphone and tablet integration.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget. For more information about Progent's consulting expertise for integrating Microsoft 365 and on-premises Exchange systems, refer to Microsoft 365 integration with on-premises Exchange.
Also, Progent can offer automated system monitoring to ensure your company's messaging solution stays working efficiently, and Call Center Services for quickly handling email issues encountered by individual users.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina State
City
Address
Phone
Link
Charlotte
101 S Tryon Street Charlotte, NC 28280 United States
Microsoft Exchange 2019 Integration Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients. For details, see Progent's Microsoft Exchange Server 2019 planning and configuration services.
Exchange Server 2016 Consulting
Microsoft Exchange Server 2016's streamlined architecture permits simplified deployment and scale, higher utilization of equipment, and reduced management cost. MS Exchange 2016 Server also offers closer connectivity with Microsoft 365 applications, support for Microsoft Windows Server 2016, faster throughput, enhanced data loss protection (DLP), and more rapid recoverability, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive web-based administration, and a more functional Outlook web client. Find out more details about Progent's Microsoft Exchange Server 2016 support.
MS Exchange 2013 Server Integration
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements favorably impact vital IT areas like ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013. Read more about Progent's MS Exchange Server 2013 help.
MS Exchange Server 2010 delivered game-changing technology for fault-tolerant, protected, integrated communications. Relative to Microsoft Exchange Server 2007 or Exchange 2003, Exchange 2010 Server is more economical to deploy and maintain, simpler to manage and expand, more comprehensive in features, higher performance, less vulnerable to hardware breakdown, more extensive in its support for mobile users, and better equipped to guard business data and resist hacker assaults. Learn more details about Progent's Microsoft Exchange 2010 Server support.
Microsoft Exchange Server 2007 Help
Microsoft Exchange 2007 is engineered to address the demands for security, anywhere access, high performance, and dependability. Exchange Server 2007 offers designed-in fault tolerance that delivers enterprise-class availability to keep your email environment up and running, combat spam and viruses, and help your company to adhere to government and industry requirements. Find out more about Progent's MS Exchange 2007 Server consulting.
MS Exchange 2003 Server Support
Microsoft Exchange Server 2003 delivers a reliable, scalable, and manageable infrastructure with 24×7 email and collaboration as well as low licensing cost. Microsoft Exchange 2003 remains widely used due to the fact that it enables a wide range of collaborative functions, including group scheduling capabilities, chat groups, and group folders, and in addition provides access to information across physical, organizational, and protocol borders with features like IM, real-time data, and video conferencing. Although Microsoft no longer provides support for this older platform, Microsoft Exchange 2003 remains one of the most popular versions of Microsoft's Exchange family. Progent's consultants can help you to support your existing Microsoft Exchange Server 2003 solution or upgrade to a more advanced edition of Microsoft Exchange Server. Learn additional details about Progent's MS Exchange 2003 Server consulting.
MS Exchange 2000 Consulting
In contrast to Exchange 5.5, which has its own directory, Microsoft Exchange 2000 utilizes MS Active Directory, offering a greatly simplified administration and protection model. Microsoft has ended support for the platform and it is time to upgrade. Progent's seasoned messaging experts offer extensive experience working with Exchange 2000 and can help you to upgrade efficiently to a newer release of this popular messaging technology. Read more details concerning Progent's Exchange 2K support.
Exchange Server 2016 Migration Support Services
Progent's experts can help your business with any and all phases of your Microsoft Exchange 2016 upgrade such as planning, piloting, mailbox migration, decommissioning and management/end user training. Progent's Exchange consultants can assist you to assess the strategic advantages of adopting MS Exchange 2016 Server, plan and carry out an efficient migration, and provide as-needed troubleshooting. Progent can assist you to build an Exchange Server 2016 environment hosted on on-premises and/or cloud-based resources. Learn more details about ways that Progent's MS Exchange Server 2016 migration support services can assist your organization to upgrade affordably from your current Exchange environment to MS Exchange 2016.
MS Exchange 2013 Server Migration Consulting Services
Microsoft Exchange 2013 Server incorporates significant improvements to Exchange Server 2010 and offers new capabilities plus a simpler design. Progent's consultants can help you to migrate to Exchange 2013 while retaining as much as feasible of your existing resources. Progent's experts can also assist you to configure Microsoft Exchange Server 2013 with Lync 2013, SharePoint, and Office or Microsoft 365 for advanced collaboration support and enterprise search features. Find out how Progent's Exchange 2013 migration support can ensure that you migrate smoothly to Microsoft Exchange Server 2013 for local, cloud, or mixed environments.
MS Exchange 2010 Migration Consulting Services
Progent can provide expert support for every phase of your Exchange 2010 migration including end-to-end project management services, site analysis, project planning, cost estimates of new software and equipment required, recommended sourcing, pilot testing at customer location or at Progent's test facility, managing temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or Exchange 2007, implementation the production system, deactivating the old servers, and training for customer's support staff and end users. Read more about ways that Progent's MS Exchange 2010 Migration Support can help you to transition affordably and efficiently from your legacy Exchange Server environment to Exchange 2010
Spam and Virus Filtering, Data Loss Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption solution that uses the technology of leading data security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Loss Protection.
Migration Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integration experts and Skype for Business consultants can provide online and on-premises consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Teams or Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed deployment; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Microsoft 365; set up high-availability solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified network security consultants can help you design and verify a security strategy for your Microsoft Teams or Skype for Business solution that meets government and industry standards.
Get in Touch with Progent for Exchange Server Consulting
If your North Carolina IT organization is in need if an Exchange Server consulting specialist, call Progent at 800-993-9400 or go to Contact Progent.
Progent's Microsoft-premier engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, design an affordable upgrade process that minimizes business disruptions, and deliver inexpensive, expert online help to assist your organization to configure 64-bit desktop operating systems and application programs on your current computers.
Progent's Microsoft Premier engineers offer expert support for major implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server rollouts or upgrades and can supply local technicians to help large companies with deployments of Microsoft Exchange in the or any region served by Progent's consultants.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to plan and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of key business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email components to reduce hardware expense and administrative hassle. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your organizations to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that combine physical resources as well as one or more cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud integration support services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer online and onsite support services to help your company to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Progent's Microsoft-premier consultants can help you to update your desktops from 32 to 64 bits. Progent can help your company to understand the risks and advantages of moving to 64-bit desktop processing, plan an affordable migration process that minimizes operational disruptions, and provide economical, expert online support to aid your company to install 64-bit PC desktop operating systems and applications on your existing hardware.
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers under your own service brand as a seamless extension of your IT services team.
Progent can provide the support of a senior specialist with extensive hands-on experience configuring, managing, and upgrading immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network management group, your Internet Service Provider, and your telepresence technology supplier to assist your company maximize the strategic value of your telepresence solution.
The CISA credential is an important qualification that indicates expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to assist companies in the areas of information systems audit services, information technology governance, network assets and infrastructure ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Progent can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across onsite and Azure resources.
Progent offers small businesses a pair of ultra-affordable security evaluation packages that include, at a set price, remotely managed scans of your security profile which are evaluated by professional information security engineers who interpret the results of the scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent offers two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to attack.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.
Progent's UNIX platform consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent offers two low-cost service packages designed to enable small companies to get a professional network security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from outside your firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from an authorized machine within your company firewall to evaluate vulnerabilities to internal attacks. The two security inventory packages are configured and executed from a secured external site.
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small businesses a variety of affordable solutions for replicating and restoring business-critical applications including Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve a high state of availability and disaster recovery capability at a budget-friendly cost.
Progent's Cisco-authorized IT professionals can help you design an economical, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a broad range of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE professionals to show you how to apply the latest technology for fault tolerant Internet access to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Progent can help your organization to deploy Cisco's networking technology to create a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware consolidation, security and compliance, manageability, uptime, and recoverability.
This page contains current information on security threats, fixes, and best practices. Call or email Progent if you need help protecting your network against the latest cybersecurity threats.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Progent provides live online training for popular client applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional physical classroom instruction, including instant communication between students and trainers, but avoids the expenses of transportation and the hassle of attempting to synchronize the schedules of many students. Offered to single students or classes of any size, Progent's live online instruction permits the trainer to conduct the class from a remote facility while the clients can be spread throughout a campus or across the the U.S. Virtual training deploys proven teaching tools like broadcast white boards, real-time questions, and shared applications. Classes can be brief and personalized to specific subjects or extended in duration and wider in coverage.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support services to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Cisco Unified Communications Manager, originally known as CallManager, operates as the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to help businesses of any size to build and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum business value. Progent can assist with any aspect of CUCM configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. You can use Progent's private cloud hosting service to eliminate major investments in the acquisition, upkeep, and operation of network hardware and data center facilities while achieving the highest levels of system reliability and physical security.
Progent's Cisco certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Stealth penetration testing is a key component of any comprehensive network security plan. Progent's security experts can run thorough penetration checks without the awareness of your company's in-house IT staff. Stealth penetration checking shows whether current security defense systems such as intrusion incident alerts and event log analysis are properly configured and actively monitored. Progent can implement continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware.
Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your migration to Exchange 2010, generate thorough documentation of your new messaging system, educate your network support team and end users to get them up to speed rapidly on Exchange 2010, and provide continuing administrative consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Microsoft and Cisco certified Consultants offer several service programs to help medium-size and large companies create an efficient and productive internal Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and decide what products may be too expensive, lack key functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk team for special tasks or to fill in for absent or incapacitated personnel.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security designs for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without restricting your network.
Progent provides national remote phone support and consulting services for companies who run networks powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum leverage for your IT dollar by preserving user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and engineers combine to enable Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your network problems can be remediated by telephone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security specialists to help you with the most difficult network problems.
Progent's consultants can assist you to evaluate the value of Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Lync Server that centralizes the administration of IM and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent's consultant's can also assist you to carry out an efficient upgrade to Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server to improve the team-computing functions of MS Office programs, and offer webinar training and ongoing support for Lync and other Microsoft technologies.
Colocation data centers allow businesses to share world-class facilities for hosting network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including choosing and moving to a colo site, designing system topology, defining required equipment, on-premises and on-line maintenance, establishing offsite network administration, and training your support personnel.
Nagios and MRTG are powerful, Open Source monitoring utilities that operate under Linux and can be deployed to analyze UNIX networks, Microsoft Windows systems, or multi-platform networks in which Linux and MS Windows run side by side. Nagios allows network support engineers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration engineers can assist you to use both these utilities to tune and troubleshoot your network.
Progent's Juniper Networks-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.
Catalyst family of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.