Durham Telecommuters Solutions Consulting Company
Solution Infrastructure Setup Consulting and Support Services
Enlarging your at-home workforce may have a significant effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Durham organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Durham, North Carolina organizations to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for an at-home work environment can be especially complex if you must manage a mix of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's background delivering online help for both outdated and current IT products in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- VPN connectivity allows you to create a secure connection for authenticated at-home employees to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a data center computer's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for deploying routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, often supporting the whole family and visitors, are frequently utilized by at-home employees to connect to their router for work. This can cause performance and cybersecurity problems. Progent can assist businesses to mitigate these issues by providing expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the company data center. Business-critical processes may demand redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking service providers, choosing appropriate service packages, and setting up fault-tolerant Internet access. See Internet connectivity solutions.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Durham, North Carolina organization, call
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Site Move Professional
Office Move Engineer
For large businesses, Progent can leverage internal IT staffs by offering world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a site move or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Consultancy CISSP Certified Cybersecurity Architect
CISSP Cybersecurity Firm
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any facet of information system security. Progent can help create cost-effective security systems that guard a small business from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users sharing IT resources spread across multiple physical sites and various clouds.
Mac Penetration Testing Onsite Technical Support
Support and Help Mac Disaster Recovery
Progent's certified security staff can show you how to protect your Mac network through expert services such as performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating secure off-site and mobile connectivity, deploying automated software for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your corporate information system.
24x7 Online Technical Support Cisco ASA 5500-X Firewall
Technology Consulting ASA and PIX Firewalls
Progent's Cisco-premier CCIE network engineers can assist you to maintain your current PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Consultant SharePoint
Windows SharePoint Services Integration Support
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, teams and data. SharePoint provides a central spot for your workers or clients to access, organize, share and manipulate useful information, documents, and applications and to communicate with one another. SharePoint allows faster and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the data they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or migrate to the latest version of SharePoint.
Top ransomware defense audit Engineer
ransomware protection planning Consulting Services
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to block ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup environment that reduces your vulnerability to a ransomware attack and aligns with your business needs.
System Center MOM Professional
Microsoft System Center Operations Manager Online Troubleshooting
Remote continuous monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a degree of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical services designed to help you to detect and resolve a an array of IT network issues before they can hurt your business.
Windows Server 2000 Upgrade Consulting
Computer Consultant Windows 2000
Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting services include system planning, deployment, documentation, local and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Windows 7 Security Computer Consultant
Technology Consulting Services Windows 7 Training
Progent's Microsoft certified engineers can assist you to test
Emergency wi-fi controller Consulting Services
WLAN controller Technical Support
Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology. Progent offers support for both hardware-based and software-only Wi-Fi controllers and can assist you to determine which type makes sense for your wireless solution. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.
Help and Support System Center 2016 and Exchange Integration
SCDPM 2016 Consultant Services
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced network support packages, small organizations can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, security, and productivity.
Part-time CIO Server Setup
Microsoft Certified Expert Accounting System Outsourced Programming
Progent's team of application experts offer in-depth support, custom programming, deployment assistance, and webinar training for leading business applications covering key areas including ERP, general accounting, management analytics, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing advanced consulting services online, Progent can help clients throughout the United States to save the lost productivity and fees related to travel and on-site visits without compromising the effectiveness of consulting services.
Microsoft Certified Partner Skype for Business VoIP Engineers
Skype for Business and Call Analytics Consultant Services
Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and onsite support to assist your company to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.
Support Services Windows 2003 Server
Windows 2003 Online Support
Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and IT consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and support offerings include network design, deployment, project management, in-person and off-site network support and repair, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Consulting Services Skype for Business Instant Messaging
Professionals Skype for Business and Cisco Unified Communications
Progent's consultants offer remote and on-premises consulting services for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and validate a security environment for your Skype for Business deployment that meets regulatory standards.
Cisco ASA 5500 Firewall Configuration
ASA 5500 Firewalls Computer Consultant
Progent's Cisco certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Consult Small Business Managed IT services
ProSight Remote IT Management Technology Professional
Progent's ProSight family of managed services are intended to provide businesses who maintain small in-house IT support staffs with affordable help from enterprise-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of routine administrative tasks, continual adoption of new technology, smooth migration from older systems to modern solutions, close fit between computer technology with business objectives, guidance from veteran network experts, and freeing up management to focus on business issues rather than fast-evolving information technology.
24 Hour Monitoring and Reporting Computer Consultants
Monitoring and Reporting Remote Troubleshooting
Mid-sized businesses can get all the advantages of System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network service packages, medium-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote service. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size business networks enterprise-class reliability, security and productivity.
Consulting CRISC Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Professionals
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
iPad Network Engineers
OS X Networking Computer Consultants
Progent's Apple Mac networking engineers can help you with a wide range of network infrastructure areas including network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of planning, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Top Rated Excel Coding
Microsoft Project Remote Technical Support
Progent's team of application experts offer advanced consulting, software development, integration assistance, and webinar training for leading business applications that address vital areas including ERP and MRP, financials, management analytics, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support remotely, Progent can help small businesses throughout the U.S. to save the lost productivity and expense related to travel and on-premises visits without sacrificing the high quality of technical support.
Virtual Service Desk Support Outsourcing
Shared Service Desk On-site Technical Support
Progent offers several basic kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers easy access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to business productivity. Progent's target is to fix and not merely record problems.
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