Durham Work from Home Employees Integration Consulting
System Infrastructure Integration Consulting and Support Services
Enlarging your at-home workforce can have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Durham company to pick the right tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers services that go from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Durham, North Carolina businesses to succeed with any aspect of creating a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support an at-home workforce can be particularly complicated if you have to manage a mix of worker-owned equipment like PCs and notebooks, Internet routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both legacy and modern IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services available from Progent to help you to create a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a secure connection for authorized remote workers to use IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a wide range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and interact with a remote PC's desktop. This technology provides network managers significant control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier remote support for deploying home routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting the whole family and guests, are commonly used by telecommuters to access their router for work. This can cause performance and cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise that include Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access solutions affect the performance and availability of connections between at-home workers and the company data center. Business-critical applications might demand backup Internet access in the event the primary connection breaks. Progent offers expertise for picking Internet service providers, choosing sensible bandwidth and data volume packages, and configuring redundant Internet access. See Internet connectivity solutions.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Durham, North Carolina organization, phone
An index of content::
Lync Server 2013 Mobility Services Specialist
Engineers Lync Server 2013 dial plans
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and network integrators can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT staff and users. Progent has expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Experts Windows Server 2012 R2 Hyper-V Virtual Switch Consultants
Windows Server 2012R2 Hyper-V Virtual Switch Support and Setup
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security plan, automate IT management, assist with application development, and generate and validate a DR/BC plan.
NetDocs Security Consult
NetDocs Teleworkers Consult
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent offers remote access to NetDocuments consultants to assist legal departments and law firms to design, configure, manage, tune, or debug a document management system solution powered by NetDocs.
Technical Firms Company-wide Standards for Best Practices
Access to External Support Databases Consultancy
Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of IT service, performing a wide variety of technical tasks for a large mix of businesses. Every Progent consultant shares a proven set of individual best practices that are combined into shared leading practices standards that Progent teaches its support personnel. This guarantees that you get not just world-class IT help, but also a consultant with proven approaches for applying computer knowledge to solve actual IT problems rapidly.
Immediate Meraki Cloud Management IT Consulting
Meraki Dashboard Integration
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and troubleshooting services to help you to plan, install, manage, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and dependable operation for all your wired and wireless devices.
Windows 10 Technology Professional
Windows 10 Security Online Support
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Office Excel 2016 Specialist
Microsoft 365 Excel Reporting Designer
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help you to design, program, test, deploy, manage, and troubleshoot business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your current Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Excel. Progent offers on-demand support to organizations looking for a quick fix to a specific issue related to Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individuals or teams.
Meraki Cloud Management Technology Consulting Services
Open Now Meraki 802.11ac Access Point Upgrade IT Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for streamlined management.
Compliance Audit Juniper SA2500 SSL VPN
Juniper SA2500 SSL VPN Security Certification
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Immediate Small Office Repairing
Small Business PC Consulting
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a wide array of products and technologies and can provide that assistance remotely anywhere in the U.S. or in person in major cities across the United States and anywhere in California. Progent provides remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft Windows and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity issues, plus the assistance of CISA-qualified security engineers to assist with high-level security design and troubleshooting. Progent has provided online troubleshooting to businesses in all 50 states in the United States.
Setup and Support Windows 10 Cortana
Urgent Engineers Microsoft Windows 10
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing consulting support.
Windows and Solaris Remote Technical Support
UNIX with Windows Consulting
Progent can help you to plan and execute an efficient transition from a UNIX-powered IT system to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your information and minimize productivity discontinuity by developing an effective transition plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application migration, and processor and storage migration and consolidation.
Microsoft Office SharePoint Server 2003 IT Consulting
SharePoint Portal Server IT Consultant
Progent’s Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or customers to connect to, organize, distribute and interact with useful data, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more effective access across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the information they’ve developed in a way that makes data easy to find, retrieve and apply.
Tech Enterprise Active Directory
Colocation Remote Consulting
For large organizations, Progent can supplement in-house network support groups by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a seamless local extension of corporate network management. Progent’s enterprise support services include company-wide security, remote branch office support, network design, Sarbox conformance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a campus relocation or branch move, or a network designer to assist with building or using an Internet Data Center or Hosting Facility.
SQL Server 2016 Express Remote Consulting
Network Consulting SQL Server 2016 and Excel
SQL Server 2016 offers significant enhancements in speed, scale, security, high-availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Top Remote Support Services SQL Server 2014 Monitoring
SQL Server 2014 Virtual Machines Support
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as system design, configuration, administration, troubleshooting, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Remote Accounting System Reporting
Network Specialists Part-time CIO
Progent's application experts offer in-depth support, custom programming, deployment assistance, and online classes for popular applications that address key areas including ERP and MRP, general accounting, business analytics, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support online, Progent can assist small businesses anywhere in the United States to eliminate the lost productivity and expense associated with travel and on-premises activity without compromising the effectiveness of technical support.
DopplePaymer ransomware recovery Professionals
ransomware cleanup and restore Engineer
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Microsoft Windows 2008 R2 Consulting
Specialist Windows 2008 R2
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, develop test programs and rollout strategies, integrate Windows Server 2008 with your IT environment and workload, train your support personnel how to use enhanced administration tools, and deliver ongoing consulting and technical support via budget-friendly alternatives such as Helpdesk support and remote technical assistance.
Linux RedHat Online Professional Services
Support Consultants Linux Online
Progent provides nationwide remote phone support and troubleshooting services for companies that run environments powered by variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum return for your IT budget by extending client productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the toughest system problems.
Exchange Server 2003 Upgrade Computer Consulting
Microsoft Exchange 2003 Onsite Technical Support
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Ryuk ransomware cleanup Consultancy
Professionals Snatch ransomware recovery
Progent's proven ransomware recovery consultants can help your business to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Certified Online Support Services SQL Server 2016 Development
SQL Server 2016 OLTP Engineer
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, data security, uptime, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist businesses of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Aironet 802.11ac AP Migration Help and Support
Aironet Wireless AP Technology Consulting
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite integration and troubleshooting support to assist you to design, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific office layout, building structure, and expected workloads.
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