To get immediate remote help with data security issues, companies in Durham North Carolina can find expert support from Progent's security engineers. Progent's remote service staff is available to offer efficient and economical help with security issues that are impacting the viability of your IT network. Progent's security consultants are premier to provide help for environments powered by Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver expert guidance for vital cybersecurity and recovery solutions including AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's broad array of consulting services covers firewall technology, email filtering and encryption, secure network infrastructure, and disaster recovery planning. Progent's technical support staff has earned the world's top security accreditations including Certified Information Security Manager and Certified Information Systems Security Professional (CISSP).

Progent provides online security support on a per-minute basis with no minimum times and no additional fees for sign-up or off-hour service. By charging by the minute and by delivering world-class support, Progent's pricing model keeps expenses under control and avoids scenarios where quick solutions result in big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to make inside a victim's network, the longer it will require to restore basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses to locate and isolate infected devices and guard undamaged resources from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do?
Cybersecurity ConsultingIn case you are now experiencing a network security crisis other than ransomware, refer to Progent's Urgent Online Network Support to find out how to receive immediate help. Progent maintains a team of seasoned network security experts who can provide remote and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future attacks.

For companies who have prepared in advance for an attack, the formal post-attack response procedure promoted by Global Information Assurance Certification is Progent's approved method of handling a serious security penetration.

Introduction to Security Services
Managing computer security plus preparedness for recovering vital data and systems after an attack demands an on-going process that entails an array of tools and processes. Progent's certified experts can help your business at all levels in your efforts to guard your IT network, ranging from security assessments to designing a comprehensive security strategy. Some areas covered by Progent's experts include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Based Attacks.

Designing and Building Secure Environments
Any business ought to develop a carefully considered security strategy that incorporates both preventive and reactive elements. The pre-attack strategy is a collection of precautions that works to minimize security gaps. The post-attack strategy defines procedures to assist IT staff to inventory the losses resulting from a breach, remediate the damage, document the experience, and restore network activity as quickly as feasible. Progent can show you how to incorporate protection into your company processes. Progent can set up auditing software, define and implement a secure computer infrastructure, and propose procedures and policies that will optimize the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy protected online and mobile connectivity to email and information, and install an effective VPN.

If you are looking for an economical way for outsourcing your security management, Progent's 24x7 Network Support Services include non-stop online system tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that comply with government data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Security Forensics
Progent offers skill in restoring systems and servers that have been hacked, are suspect, or have stopped working following a security penetration. Progent can help assess the damage resulting from the attack, restore normal business operations, and recover data compromised as a result of the attack. Progent's security specialists can also oversee a comprehensive failure analysis by going over event logs and using a variety of proven forensics tools. Progent's experience with security problems minimizes your business disruption and permits Progent to recommend effective ways to prevent or mitigate future assaults.

Ransomware Removal and Recovery Services
Progent can provide the help of proven ransomware recovery experts with the skills to reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware removal and recovery services.

Work-from-Home (WFH) Security Consulting
Work-from-Home staff members commonly use their own computers and often work in a poorly secured physical area. This increases their susceptibility to malware attacks and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user education, and the creation of policies based on best practices. Progent's veteran group of at-home workforce support consultants can assist you to plan, implement and maintain an effective cybersecurity solution that guards critical IT assets in environments that include telecommuters.

Patch Management Services
Progent's managed services for patch management provide businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. In addition to maximizing the protection and reliability of your computer network, Progent's patch management services allow your IT staff to concentrate on line-of-business projects and activities that derive maximum business value from your information network. Find out more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense platform that features computer learning algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard popular endpoints against modern assaults including ransomware, familiar and zero-day malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first incident response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware breach. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Support for's NodeZero PEN Testing Products
NodeZero from is a leading-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable assessment of your network so you can expose, rank, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent offers the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and deploy a unified cybersecurity strategy that simplifies management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To find out additional details about Progent's threat assessment services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Evaluation Services
Stealth penetration checking is an important component of any overall network security plan. Progent's security experts can perform extensive intrusion tests without the knowledge of your organization's internal network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are correctly set up and actively monitored. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Consultants.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the complete threat lifecycle including protection, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup product companies to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your data backup processes and enable non-disruptive backup and fast recovery of critical files/folders, apps, images, and VMs. ProSight DPS lets you recover from data loss caused by hardware failures, natural calamities, fire, malware like ransomware, human error, malicious employees, or application bugs. Managed services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a secured online account and enter your password you are requested to verify your identity on a device that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several verification devices. For more information about Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's veteran consultants can provide unique consulting support in vital facets of network security including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic system scans to reveal possible security holes. Progent has broad experience with these tools and can assist you to understand audit results and react appropriately. Progent's certified security engineers also provide web application validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with important industry security specifications including HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering stationary wireless appliances as well as portable devices. Learn more information concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting services for Cisco's entire family of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst switches. Read additional information concerning Cisco Security, Virtual Private Network and Aironet Wireless Expertise.

Other Firewall and VPN Solutions
In addition to being expert in a wide array of security technologies from Microsoft and Cisco, Progent can provide businesses of all sizes top-level engineering services for solutions from other important firewall and VPN vendors. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Support Expertise
CISM Engineers for Durham North CarolinaCISM defines the core skills and worldwide standards of performance that information technology security managers are required to master. CISM provides executive management the confidence that those who have earned their accreditation possess the experience and skill to provide efficient security management and consulting services. Progent can offer a CISM consultant to help your enterprise in vital security disciplines such as information security governance, vulnerability management, information security process control, and crisis handling management.

Learn more information concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier Network Security Experts for Durham North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through verified professional work, extensive study, and formal examination. CISSP Certification recognizes mastery of an international standard for IT security. ANSI has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include security administration practices, security design and test systems, connection permission systems, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Learn additional information about Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Durham North CarolinaProgent's ISSAP Premier cybersecurity experts have earned ISSAP accreditation after thorough testing and significant experience. field experience with information security architecture. ISSAP security experts have acquired in-depth knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

Get the details concerning Progent's ISSAP Certified Protected System Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant security mechanisms for all critical system functions, develop efficient configuration strategies to deliver operational security, perform in-depth risk analysis, and propose realistic cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Experts for Durham North CarolinaThe Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass a comprehensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security consultant trained to help companies in the areas of IS audit services, IT enforcement, systems and architecture planned useful life, IT support, protecting information resources, and business continuity preparedness.

Find out additional details about Progent's Certified Information Systems Auditor Support Expertise.

CRISC IT Risk Mitigation Consultants
CRISC-certified Risk Experts for Durham North CarolinaThe CRISC program was established by ISACA to validate a consultant's skills to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Certified security engineers for objectively assessing your IS control mechanisms and also with the services of Progent's CISM-certified consultants for designing security policies and procedures.

Read more information concerning Progent's CRISC-certified Risk Management Support.

GIAC Consulting Services
Network Security Experts with GIAC (Global Information Assurance Certification) for Durham North CarolinaGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC's mission is to ensure that a certified security consultant possesses the skills appropriate to provide support in key categories of system, information, and application security. GIAC accreditations are acknowledged by companies and institutions all over the world including United States National Security Agency. Progent can provide the support of GIAC certified professionals for any of the network security disciplines addressed under GIAC accreditation topics such as assessing security systems, incident response, intrusion detection, web application security, and SIEM solutions.

Learn more details concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Support
If your organization is situated in Durham North Carolina and you're trying to find cybersecurity help, phone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

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    Progent's certified wireless networking experts can help organizations of any size to design, implement, administer and troubleshoot Cisco Aironet wireless AP environments to provide the performance, coverage, capacity, expandability, security compliance and ease of management needed for transparent access between wireless and wired network infrastructure. Progent offers efficient remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.

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    Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, at the forefront of network service, executing a wide range of technical projects for a large mix of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class technical help, but also a consultant with proven approaches for using technical knowledge to solve actual network problems efficiently.

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