For fast online assistance with network security issues, companies in Durham North Carolina can find world-class troubleshooting from Progent's security professionals. Progent's online service consultants are ready to offer fast and low-cost assistance with security issues that threaten the viability of your network. Progent's accredited security engineers are premier to support systems based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide expert help for critical security and restoration technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore testing, immutable backup, and off-site backup. Progent's broad selection of services encompasses firewall technology, email security, secure system design, and business continuity planning. Progent's support staff has been awarded the industry's top security accreditations including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent provides online security support on a per-minute basis without minimum times and no extra fees for sign-up or after hours service. By billing per minute and by providing world-class support, Progent's pricing policy keeps costs low and eliminates situations where quick solutions result in major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a break-in and are less able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage within a victim's network, the more time it will require to recover basic operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help you to identify and isolate breached servers and endpoints and protect undamaged resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do Now?
Cybersecurity ConsultantsIn case your network is now fighting a network security emergency other than ransomware, visit Progent's Urgent Online Network Help to find out how to receive fast assistance. Progent maintains a pool of veteran network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future attacks.

For businesses who have planned carefully for an attack, the formal incident response model outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security incident.

Overview of Security Support Services
Coordinating data protection and planning for recovering vital information and functions following an attack requires an on-going effort that entails a variety of technologies and processes. Progent's security engineers can support your business at any level in your attempt to protect your IT system, ranging from security evaluation to creating a comprehensive security strategy. Important areas supported by Progent's experts include Security Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.

Planning and Building Protected Networks
Every business should have a carefully considered security plan that incorporates both preventive and responsive activity. The pre-attack plan is a set of steps that works to minimize security gaps. The post-attack strategy defines procedures to assist security personnel to evaluate the losses resulting from a breach, remediate the damage, record the experience, and restore network activity as quickly as possible. Progent can show you how to incorporate security into your company operations. Progent can configure scanning utilities, define and execute a safe IT architecture, and propose procedures and policies to maximize the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, design protected offsite access to email and information, and configure an effective virtual private network (VPN).

If you are interested in an affordable way for jobbing out your network security administration, Progent's Round-the-clock Monitoring Options feature automated remote server tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent provides skill in restoring networks and servers that have been compromised, are in question, or have stopped working as a result of a security penetration. Progent can show you how to assess the damage caused by the attack, return your company to normal functions, and retrieve information compromised owing to the attack. Progent's certified engineers can also perform a thorough failure analysis by going over event logs and using a variety of advanced assessment tools. Progent's background with security issues minimizes your business disruption and allows Progent to recommend effective ways to prevent or mitigate new attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to rebuild an environment that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) staff members typically use their personal devices and often operate in a poorly secured physical environment. This multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the creation of policies built on leading practices. Progent's veteran roster of at-home workforce support consultants can help you to plan, deploy and maintain an effective security solution that guards critical information assets in environments that include remote workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving IT system. Besides maximizing the security and functionality of your computer network, Progent's patch management services allow your IT staff to concentrate on line-of-business initiatives and tasks that deliver the highest business value from your information network. Learn more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to defend endpoints against modern threats such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first EDR response software activated by Progent to gain control and visibility of a client's system in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.

Expertise with's NodeZero Penetration Testing Solutions
NodeZero from is a leading-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your internal and perimeter network so you can identify, rank, fix, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also help you to harden your network security and can assist you to design and deploy a unified cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To find out more information about Progent's threat analysis solutions powered by on NodeZero's PEN test platform, visit Consulting Services for NodeZero's Pentest Products.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is a key component of any overall network security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's internal IT staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and consistently observed. Progent can provide continuous automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup operations and allow transparent backup and rapid recovery of vital files/folders, applications, images, plus VMs. ProSight DPS helps you protect against data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these managed services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and give your password you are asked to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this second means of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple verification devices. For more information about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's seasoned engineers offer unique expertise in vital areas of network security including:

Information Risk Evaluation and Compliance Testing
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive network tests to reveal potential security gaps. Progent has broad skills with testing tools and can assist your company to analyze audit reports and respond efficiently. Progent's certified security engineers also offer web software testing and can conduct expert evaluation of enterprise-wide security to assess your organization's compliance with major industry security specifications such as HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless equipment as well as portable devices. Read additional information about Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's entire range of protection and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get the details concerning Cisco Protection, VPN and Aironet Wireless Expertise.

Other Firewall and VPN Technologies
In addition to being expert in a broad array of network security technologies from Microsoft and Cisco, Progent can provide organizations of any size expert consulting for solutions from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager Engineers for Durham North CarolinaCISM defines the fundamental competencies and international benchmarks of service that information technology security professionals are expected to master. CISM offers business management the assurance that those who have earned their certification possess the experience and skill to offer effective security management and engineering services. Progent can provide a CISM-certified consultant to assist your enterprise in critical security disciplines such as data security governance, vulnerability management, information protection process control, and incident response support.

Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Premier Network Security Engineers for Durham North CarolinaProgent's CISSP consultants are security specialists who have been awarded CISSP accreditation through verified professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of an international standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity administration practices, security design and test systems, access permission methodology, software development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.

Read additional information about Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Durham North CarolinaProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP accreditation following rigorous examination and extensive experience. field experience with information security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.

Get the details about Progent's ISSAP Accredited Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs based on security engineering best practices, create cohesive system designs that include compliant security mechanisms for all key system functions, develop effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and propose practical security solutions that balance your operational goals with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor Experts for Durham North CarolinaThe Certified Information Systems Auditor credential is an important qualification that signifies mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an extensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security engineer able to help companies in the fields of information systems audit process, information technology administration, systems and architecture lifecycle, information technology support, safeguarding data resources, and disaster recovery preparedness.

Learn more information about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC IT Risk Mitigation Experts
CRISC Risk Engineers for Durham North CarolinaThe CRISC certification program was established by ISACA to verify a consultant's ability to plan, deploy, and maintain information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to help your company to create and carry out a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and IT budget. Progent's network risk management services are a good fit the support provided by Progent's CISA-Certified consultants for objectively auditing your IT management design and also with the expertise of Progent's CISM experts for designing security policies and procedures.

Get additional information about Progent's CRISC IT Risk Management Consulting.

GIAC (Global Information Assurance Certification) Professional Services
Network Security Consultants with GIAC (Global Information Assurance Certification) for Durham North CarolinaGIAC was established in 1999 to validate the skill of network security experts. GIAC's goal is to verify that an accredited professional possesses the knowledge necessary to provide support in key areas of network, information, and software security. GIAC certifications are acknowledged by companies and government organizations around the world including United States National Security Agency. Progent can provide the support of GIAC certified security engineers for any of the security disciplines covered within GIAC certification programs including assessing security systems, incident handling, traffic analysis, web application security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Expertise
If your organization is located in Durham North Carolina and you're trying to find network security support services, phone Progent at 800-993-9400 or go to Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

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    Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.

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    Remote continuous monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages designed to help you to identify and resolve a an array of network problems before they get big enough to hurt your business.

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    Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 environment to support your evolving business requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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    Progent provides small organizations two specially designed network security evaluation packages that provide, for a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional information security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing security vulnerability, and make recommendations for remediation. Progent offers two complementary network security inventory scanning packages for external and internal security testing that are priced to meet the budgets of small companies while offering enterprise-quality assessments of your IT network's vulnerability to assault.

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    Network Consulting Video IP Phones

    Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent offers access to a senior consultant with extensive hands-on experience configuring, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT support team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the business value of your telepresence ecosystem.

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