Cybersecurity and Information Assurance Expertise

For immediate online assistance with computer security problems, businesses in Durham, NC, have access to expert support by contacting Progent's security professionals. Progent's remote support staff is ready to provide efficient and affordable assistance with security emergencies that threaten the productivity of your information system. Progent's accredited security consultants are certified to support environments powered by Windows, Linux, Apple macOS and OS X, Sun, and major versions of UNIX. Progent's wide selection of services encompasses firewall configuration, email filtering and encryption, secure system design, and business continuity planning. Progent's technical support team has earned the world's most advanced security credentials including CISM and Certified Information Systems Security Professional (CISSP).

Progent provides online security help on a per-minute basis with no minimum call duration and without extra fees for sign-up or off-hour support. By charging per minute and by providing world-class support, Progent's billing model keeps expenses under control and avoids situations where quick fixes entail major expenses.

Our Network Has Been Hacked: What Can We Do Now?
If you are now experiencing a network security emergency, visit Progent's Emergency Remote Technical Help to see how to get immediate aid. Progent maintains a pool of veteran network security specialists who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future exploits.

For companies that have planned carefully for a security breech, the formal incident response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security attack.

Overview of Progent's Security Services
Managing computer protection and staying ready for recovering vital information and systems following an attack requires a continual process that entails an array of technologies and procedures. Progent's security consultants can assist your business at any level in your efforts to safeguard your IT network, from security evaluation to creating a complete security program. Some technologies covered by Progent's security engineers include Planning and Implementation, Data Recovery and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.

Designing and Implementing Protected Environments
Any organization should develop a thoroughly considered security strategy that incorporates both preventive and responsive activity. The proactive plan is a set of steps that helps to minimize vulnerabilities. The reactive strategy defines activities to help IT staff to inventory the losses caused by a breach, repair the damage, record the event, and restore business functions as quickly as possible. Progent can show you how to incorporate security into your company processes. Progent can install scanning software, create and implement a safe computer architecture, and recommend processes and policies that will maximize the safety of your network. Progent's security professionals are available to assist you to configure a firewall, design protected remote connectivity to e-mail and information, and configure an efficient virtual private network (VPN).

If your company is looking for an economical option for jobbing out your network security administration, Progent's Round-the-clock Monitoring Services feature automated online network monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with government data security standards. (Find out about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)

Data Recovery and Security Forensics
Progent provides skill in recovering systems and computers that have been hacked, are suspect, or have ceased to function because of a security attack. Progent can help determine the losses resulting from the assault, return your company to normal business operations, and retrieve information compromised as a result of the breach. Progent's certified specialists can also perform a thorough forensic evaluation by going over event logs and using a variety of proven forensics tools. Progent's background with security problems minimizes your business disruption and permits Progent to propose efficient strategies to prevent or contain future assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the skills to rebuild an information system compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To learn more, visit ransomware removal and recovery services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified engineers can provide world-class expertise in vital facets of computer security such as:

Information Risk Evaluation and Compliance Assessment
Progent offers expertise with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network tests to uncover possible security gaps. Progent has broad skills with these utilities and can assist you to understand assessment results and respond appropriately. Progent's security consultants also can perform web software validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with important industry security specifications such as HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless equipment as well as portable devices. Get more information about Progent's Vulnerability Audits and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting services for Cisco's entire family of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out the details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Other Firewall and VPN Consulting Services
In addition to being expert in a wide range of protection solutions from Microsoft and Cisco, Progent can provide companies of any size advanced engineering services for products from other major firewall and VPN suppliers. Progent's engineers can provide:

• Check Point Software Technologies Ltd Support
• WatchGuard Technical Assistance
• Juniper/NetScreen Configuration Help
• SonicWALL Inc. Consulting
• Symantec Corp Engineering Services

CISM Security Consulting Services
Certified Information Security Manager (CISM) defines the basic competencies and international standards of service that information technology security managers are expected to master. CISM offers business management the assurance that consultants who have earned their accreditation possess the experience and knowledge to provide efficient security management and engineering support. Progent can offer a CISM expert to help your enterprise in key security areas such as information security governance, vulnerability assessment, data security program control, and crisis handling support.

Find out the details concerning Progent's CISM Security Consulting Expertise.

CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP accreditation through verified professional work, extensive study, and formal examination. CISSP qualification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity management procedures, security architecture and test systems, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
Progent's ISSAP Premier security consultants have been awarded ISSAP certification as a result of thorough testing and significant hands-on work with network security architecture. ISSAP consultants have acquired comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Get the details about Progent's ISSAP Accredited Secure IT Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Expertise
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security professional trained to help companies in the fields of information systems audit process, IT administration, systems and infrastructure planned useful life, IT service delivery, safeguarding information resources, and disaster recovery preparedness.

Get additional information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC-certified Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate a consultant's skills to plan, deploy, and maintain IS control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity plan based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation services are complementary to the services provided by Progent's CISA-Certified security engineers for objectively auditing your IT management mechanisms and also with the expertise of Progent's CISM experts for designing security policies and procedures.

Find out more information about Progent's CRISC Network Risk Management Consulting.

GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security engineers. GIAC's goal is to ensure that an accredited professional has the knowledge necessary to deliver support in important categories of system, information, and application software security. GIAC certifications are acknowledged by companies and government organizations around the world including U.S. National Security Agency (NSA). Progent can provide the support of certified professionals for all of the network security services addressed within GIAC accreditation topics such as auditing security systems, security incident handling, intrusion detection, web-based services security, and SIEM solutions.

Learn additional information about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Help
If your company is located in Durham or anywhere in North Carolina and you want computer security expertise, telephone Progent at 800-993-9400 or see Contact Progent.