For immediate online assistance with network security problems, companies in Durham North Carolina have access to world-class expertise from Progent's security engineers. Progent's online support staff is ready to offer effective and affordable help with security crises that threaten the productivity of your information system. Progent's accredited consultants are premier to support systems based on Microsoft, Linux, Apple macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad selection of services encompasses firewall expertise, email filtering and encryption, secure network architecture, and business continuity preparedness. Progent's technical support staff has earned the world's top security accreditations including CISM and CISSP.

Progent provides remote security expertise on a per-minute basis without minimum times and without additional fees for setup or off-hour service. By charging by the minute and by providing top-level expertise, Progent's pricing policy keeps costs low and avoids scenarios where quick fixes turn into big charges.

Our Network Has Been Attacked: What Are We Supposed to Do?
Network Security ConsultingIf your business is now fighting a security crisis, go to Progent's Urgent Online Computer Support to find out how to get immediate assistance. Progent has a team of veteran cybersecurity experts who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future exploits.

For companies that have prepared carefully for an attack, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a serious security incident.

Introduction to Security Support Services
Coordinating data protection as well as planning for recovering critical data and functions after an attack requires an on-going effort involving an array of technologies and procedures. Progent's certified security consultants can support your organization at any level in your efforts to guard your information network, ranging from security assessments to creating a complete security strategy. Important technologies covered by Progent's security consultants include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Borne Threats.

Designing and Building Secure Networks
Every organization ought to develop a thoroughly considered security plan that includes both preventive and reactive elements. The proactive strategy is a set of precautions that works to minimize security gaps. The reactive strategy defines activities to help security staff to inventory the losses caused by a breach, repair the damage, record the event, and restore business functions as soon as feasible. Progent can advise you how to build security into your company processes. Progent can set up scanning software, define and implement a secure network architecture, and propose procedures and policies to maximize the safety of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy safe offsite access to e-mail and information, and configure an effective virtual private network.

If you are interested in an economical way for outsourcing your network security management, Progent's Round-the-clock Monitoring Services include automated remote system tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Failure Analysis
Progent offers expertise in recovering networks and servers that have been hacked, are in question, or have ceased to function as a result of a security breach. Progent can show you how to evaluate the losses resulting from the breach, return your company to ordinary business operations, and retrieve data lost owing to the event. Progent's certified engineers can also perform a thorough forensic evaluation by going over event logs and using a variety of advanced forensics tools. Progent's experience with security problems minimizes your off-air time and allows Progent to recommend effective measures to avoid or mitigate future assaults.

Ransomware Cleanup and Recovery Services
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware cleanup and recovery consulting.

Work-from-Home Security Solutions
At-home employees commonly utilize their own devices and usually operate in a unsecured physical area. This increases their vulnerability to malware threats and requires judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the development of policies built on best practices. Progent's seasoned team of Work-from-home support experts can assist your business to design, configure and maintain an effective security solution that guards critical information assets in networks that include remote workers.

Patch Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your IT environment, Progent's patch management services allow your IT team to focus on more strategic projects and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services automate and monitor your data backup operations and enable non-disruptive backup and rapid restoration of important files/folders, apps, images, plus VMs. ProSight DPS lets your business protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight ProSight Data Protection product line include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a secured online account and give your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this second form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register several verification devices. For more information about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or domains and warranties. By updating and managing your network documentation, you can save as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youÔŅĹre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's security engineers offer world-class consulting support in key areas of network protection including:

Information Risk Audits and Compliance Testing
Progent provides experience with information risk auditing software like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network tests to uncover possible security gaps. Progent has broad experience with scanning utilities and can assist you to analyze audit results and respond efficiently. Progent's certified security engineers also offer web application validation and can conduct thorough evaluation of corporate-wide security to determine your organization's compliance with key worldwide security standards such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering stationary wireless equipment as well as mobile handsets. Learn more details about Progent's Security Vulnerability Evaluation and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth consulting services for Cisco's entire range of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Learn additional information concerning Cisco Security, Virtual Private Network (VPN) and Wireless Consulting.

Additional Firewall and VPN Solutions
In addition to being expert in a broad range of network security solutions from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for solutions from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:

Unannounced Intrusion Checking Services
Unannounced penetration checking is a key technique for allowing businesses to determine how exposed their IT environments are to potential attacks by showing how thoroughly network protection procedures and mechanisms stand up to authorized but unpublicized intrusion attempts launched by seasoned security engineers utilizing advanced hacking methods. Find out the details about Progent's Penetration Testing Services.

CISM Security Consulting Expertise
Certified Information Security Manager Experts for Durham North CarolinaCISM identifies the basic skills and worldwide benchmarks of service that computer security professionals are expected to achieve. CISM provides business management the confidence that those who have earned their certification have the experience and skill to provide efficient security management and engineering services. Progent can provide a CISM-certified expert to help your organization in vital security areas including data protection governance, vulnerability assessment, data security process management, and crisis response management.

Get more details about Progent's CISM Security Support Assistance.

CISSP Security Support Services
CISSP Certified Network Security Professionals for Durham North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation as a result of verified experience, rigorous study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include security management practices, security design and models, connection permission systems, applications development security, operations security, physical security, encryption, communications, network security, and disaster recovery planning.

Read the details concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Durham North CarolinaProgent's ISSAP Premier security consultants are specialists who have been awarded ISSAP certification following rigorous testing and extensive hands-on work with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Learn more information concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that incorporate compliant security mechanisms for all critical system functions, develop efficient design strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor (CISA) Experts for Durham North CarolinaThe Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security audit professional trained to help companies in the areas of IS audit services, IT administration, network assets and infrastructure planned useful life, IT service delivery, safeguarding data resources, and disaster recovery planning.

Read additional details about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC Network Risk Management Specialists
CRISC IT Risk Consultants for Durham North CarolinaThe CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, implement, and support IS control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity plan that follows industry best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's network risk management services are complementary to the support provided by Progent's CISA-Premier security engineers for objectively evaluating your IT management mechanisms and with the services of Progent's CISM-certified experts for designing security policies.

Find out more information concerning Progent's CRISC Risk Mitigation Services.

GIAC Professional Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Durham North CarolinaGlobal Information Assurance Certification was established in 1999 to validate the knowledge of information technology security engineers. GIAC's goal is to assure that an accredited professional has the skills necessary to deliver support in critical categories of network, data, and application software security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. National Security Agency. Progent can provide the expertise of certified professionals for all of the security services covered under GIAC accreditation topics such as auditing security systems, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn additional information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Consulting Services
If your organization is located in Durham North Carolina and you're trying to find network security consulting, call Progent at 800-993-9400 or visit Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services

An index of content::

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    Progent's Test and Training Lab at the QTS Data Center is available for piloting line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients without sufficient internal resources to configure effective pilot systems, the lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.

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    Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server 2006 and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft engineers can help your company to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Linux with Windows Professional

    If your company computer system combines Linux technology technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your OS platforms to coexist for easy management, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's Linux and MS Windows coexistence assistance offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk services.

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    For advanced project management assistance, Progent offers the services of senior IT experts with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise clients follow best practices to make sure major projects are successfully completed on schedule and within budget.

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    Progent's Wi-Fi site survey services make it easy to design, deploy and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that has the coverage, speed, density, security, and roaming capability your business needs.

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    Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.

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    Remote Monitoring and Reporting Specialists

    Progent offers a selection of IT service packages for small organizations. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced network service programs, small businesses can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.

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    Cisco has designed an extensive product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

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    24x7x365 Mid-size Business Network Consultants

    Progent provides technical support for mid-size companies who have 100 to 250 system clients. The medium size company or office has typically been an underserved segment of the market for IT support services. The cost structures and service access practices of major third-party service organizations make them excessively expensive for the ordinary small company or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose complexity and capability are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while providing the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad range of small business technologies. If your mid-sized company or small business is searching for the quality of network help appropriate by a mid-size office without budgeting enterprise prices, you need Progent.

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