For immediate online assistance with data security issues, businesses in Durham North Carolina have access to world-class troubleshooting by contacting Progent's security engineers. Progent's remote service consultants are ready to offer fast and low-cost help with security problems that are impacting the productivity of your information system. Progent's security consultants are premier to provide help for environments based on Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide expert guidance for vital cybersecurity and restoration technologies like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-premises backup. Progent's broad range of services covers firewall technology, email security, secure network architecture, and disaster recovery preparedness. Progent's technical support staff has been awarded the world's top security accreditations including GIAC and Information System Security Architecture Professional.
Progent offers remote security help on a per-minute model without minimum call duration and without extra fees for setup or off-hour service. By billing by the minute and by delivering top-level expertise, Progent's pricing policy keeps costs low and eliminates scenarios where quick solutions entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to take longer to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a target's network, the more time it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help you to take the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist you to locate and isolate infected devices and protect clean assets from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Do We Do?
If you are currently fighting a network security crisis other than ransomware, refer to Progent's Urgent Online Technical Support to find out how to get immediate assistance. Progent has a pool of veteran network security experts who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your security defense to guard against future exploits.
For organizations who have prepared in advance for a security breech, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security penetration.
Overview of Progent's Security Expertise
Managing computer security and staying ready for restoring critical information and systems after an attack demands an on-going program that entails an array of technologies and processes. Progent's certified security professionals can help your business at whatever level in your efforts to secure your IT system, from security audits to designing a complete security strategy. Some areas covered by Progent's security consultants include Security Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from Email-Borne Spam and Viruses.
Planning and Implementing Secure Environments
Every company should have a thoroughly considered security strategy that includes both proactive and responsive activity. The proactive strategy is a set of precautions that works to reduce vulnerabilities. The post-attack plan defines procedures to assist IT staff to evaluate the losses caused by an attack, repair the damage, document the event, and restore network functions as quickly as feasible. Progent can advise you how to incorporate protection into your business operations. Progent can install scanning utilities, create and build a secure IT architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security professionals are ready to assist you to set up a firewall, design safe offsite access to email and data, and configure an efficient VPN.
If your company is looking for an economical option for outsourcing your security administration, Progent's Round-the-clock Monitoring Services include non-stop online system tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that comply with government data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Restoration and Security Forensics
Progent provides expertise in restoring systems and devices that have been compromised, are suspect, or have stopped working following a security attack. Progent can show you how to determine the losses resulting from the assault, restore normal functions, and retrieve information lost owing to the breach. Progent's certified engineers can also manage a thorough failure evaluation by examining activity logs and utilizing a variety of proven assessment tools. Progent's background with security problems reduces your business disruption and permits Progent to recommend effective strategies to avoid or contain new assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.
Work-from-Home (WFH) Security Expertise
At-home workers commonly utilize their own computing devices and often operate in a unsecured physical area. This multiplies their susceptibility to malware threats and requires judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the development of policies based on leading practices. Progent's veteran roster of at-home workforce solutions experts can help your business to design, configure and manage a compliant security solution that guards vital IT resources in networks that include remote workers.
Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your dynamic IT network. In addition to maximizing the protection and functionality of your computer network, Progent's patch management services permit your IT staff to focus on line-of-business projects and tasks that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense stack that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to protect endpoints against modern cyberthreats including ransomware, familiar and new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first incident response tool deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For more details, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Stealth Penetration (PEN) Security Evaluation Services
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS services manage and monitor your data backup operations and allow non-disruptive backup and fast recovery of critical files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user error, malicious employees, or software glitches. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and enter your password you are requested to verify who you are via a unit that only you have and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized for this second form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. For details about Duo identity authentication services, go to Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains and warranties. By updating and managing your IT documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's security consultants can provide world-class consulting support in key facets of IT protection such as:
Information Risk Audits and Compliance Testing
Progent provides experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive network scans to reveal potential security holes. Progent has extensive skills with scanning utilities and can help your company to understand audit reports and react efficiently. Progent's security engineers also provide web software validation and can conduct expert assessments of corporate-wide security to assess your company's compliance with major worldwide security specifications including HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances as well as mobile handsets. Find out more information about Progent's Security Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's entire family of protection and Virtual Private Network products including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get more details about Cisco Security, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Consulting Services
As well as being expert in a wide array of network security solutions available from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
Get the details about Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are security specialists who have earned CISSP accreditation through demonstrated experience, rigorous study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity management practices, security design and models, connection control methodology, applications development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Read the details about Progent's CISSP Support Services.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP certification after thorough examination and significant hands-on work with network security architecture. ISSAP consultants have acquired in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
Find out more details about Progent's ISSAP Certified Secure IT Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your enterprise to utilize modern system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant security mechanisms for all key system functions, develop efficient configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose practical security solutions that balance your operational requirements with your organization's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Consulting Expertise
The CISA credential is a globally recognized achievement that signifies mastery in network security audit and control. Accredited by ANSI, the CISA credential requires that consultants undergo an extensive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-Certified security consultant able to help companies in the areas of information systems audit services, information technology administration, network assets and architecture planned useful life, IT support, safeguarding data assets, and business continuity preparedness.
Learn the details about Progent's CISA Support Expertise.
CRISC Risk Mitigation Consultants
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity strategy that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support provided by Progent's CISA-Premier security engineers for objectively evaluating your IS management design and also with the expertise of Progent's CISM-certified experts for defining company-wide security policies and procedures.
Learn more information concerning Progent's CRISC Network Risk Management Services.
Global Information Assurance Certification Support Services
GIAC was founded in 1999 to validate the skill of computer security experts. GIAC's mission is to ensure that a certified professional possesses the skills appropriate to deliver support in vital categories of network, information, and software security. GIAC certifications are recognized by companies and institutions throughout the world including United States NSA. Progent can provide the expertise of certified consultants for all of the security services covered within GIAC accreditation programs such as auditing perimeters, incident response, traffic analysis, web-based services security, and SIEM solutions.
Read more information about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Expertise
If your company is located in Durham North Carolina and you want computer security consulting expertise, call Progent at
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
|Charlotte||101 S Tryon Street
Charlotte, NC 28280
|(704) 886-2333||Charlotte Network Support Services|
|Durham||1101 Slater Rd
Durham, NC 27703
|(919) 680-1400||Durham Network Support Services|
|Greensboro||806 Green Valley Road, Suite 200
Greensboro, NC 27408
|(336) 510-0330||Greensboro Network Support Services|
|Raleigh||4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
|(984) 206-8441||Raleigh Network Support Services|
|Winston-Salem||301 N Main St, #2400
Winston-Salem, NC 27101
|(336) 793-9929||Winston-Salem Network Support Services|