Durham Consulting Expertise
Temporary IT Staffing for IT Service Teams
In addition to providing rapid access to guidance from high-level IT consultants and subject matter experts to help Durham, North Carolina businesses with discrete technical problems or strategic initiatives, Progent offers short-term staff augmentation to deliver more broadly defined services such as PC help, network administration, and Call Center response. Short-term staffing can help businesses to respond to planned or unplanned increases in the need for IT personnel, which may be caused by scenarios like company mergers, site moves, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also fill voids left by the absence of in-house staff members due to vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give organizations the versatility to react to surges in demand for network services without dealing with the costs and delays associated with identifying and recruiting professional IT personnel and without the risk of adding to your in-house head count.
Key aspects of Progent's short-term staff augmentation services include:
- Fast availability of proven network pros
- Easy initiation, cessation, and re-engagement of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong relationship with a world-class, full-spectrum source for network support
Progent's shared Call Center program is a specialized flexible staff augmentation alternative that allows IT groups to share the work of Call Center support seamlessly between their full-time network personnel and Progent's extensive team of technical support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the leading group PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network expertise for businesses throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Durham, North Carolina Businesses
Progent's seasoned roster of certified consultants and technical experts can deliver Durham, North Carolina organizations a wide range of online technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Microsoft Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Telecommuter Integration
- Cisco Network
- Juniper Technology
- Cisco Routers Expertise
- Security and Compliance Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Contact Progent for Temporary Staff Augmentation for Durham, North Carolina Companies
To learn more about Progent's temporary staffing services for Durham, North Carolina businesses, call
An index of content::
Acronis Backup Services
Engineer MozyPro
Progent offers economical remote access to IT engineers with expertise in a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers help for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain backup/restore systems for a variety of environments including local, remote, cloud-based, or a mix.
24-Hour Network Consulting Microsoft Exchange Server 2016 Upgrade Planning
Integration Services Exchange Server 2016 Migration
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including planning HA infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Nephilim ransomware protection and recovery Specialists
MongoLock ransomware protection and recovery Consultant
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
On-site Technical Support SQL Server 2012 AlwaysOn
SQL Server 2012 AlwaysOn Failover Cluster Technical Support
Progent offers the expertise of certified engineers as well as experienced software developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and security professionals to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Apple OSX Tiger Network Engineer
Computer Consultants Macintosh OSX
Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's objectives.
Microsoft Teams with Microsoft Stream Consultant Services
Technology Professional Microsoft Teams with Exchange Online
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Top Ranked Exchange Migration Services
Consultant Services Microsoft Exchange 2010 Upgrade
Progent's Microsoft-certified network experts can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your productivity, cutting the expense of equipment and service, streamlining management, and consolidating your key communications platforms.
On-site Technical Support Application Monitoring
Microsoft Operations Manager Network Consultant
Even if your company has a small computer support group and a limited IT budget, your information system can still feature the same high availability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the most recent network management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and servers operating.
Remote Workforce IP Voice Technical Support
Remote Workforce IP Voice Remote Consulting
Progent can help small and mid-size businesses to set up VoIP solutions to provide their at-home workers the benefit of virtual extensions of the corporate phone network.
24x7x365 8500 Wireless Controller Remote Consulting
802.11ac Wireless Access Point Professional
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
System Center 2016 and Windows 10 Integration Consulting Services
System Center 2016 Disaster Recovery Technical Consultant
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced IT service packages, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, protection, and productivity.
Remote Support Microsoft Proxy Server
ISA 2000 Server Integration Services
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Part-Time CIO Engineer
Technical Support Chief Information Officer
Progent offers the part-time or temporary assistance of a veteran CIO who can provide strategic direction to assist your company select and support network solutions to match your present needs and that can be a firm basis for your future growth. Progent's part-time or temporary CIO consulting services offer economic advantages to companies who want to maximize the impact of their IT investment but who are unable or unwilling to add one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a wide selection and business software, Progent is in an ideal situation to offer unbiased recommendations as well as advanced technical support for developing information solutions that match the particular needs of your organization.
Ekahau Predictive Wi-Fi Site Modeling Consultants
IT Consultant Ekahau Wi-Fi Site Survey and Design
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, install, optimize, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Consultants ISA Server 2006
Internet Security and Acceleration Server 2006 Network Consultant
Secure Application Publishing with ISA Server 2006 allows greater control over intranet resources while supporting increased productivity by making these resources accessible to authorized remote users. ISA Server 2006 can guard business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server consultants can show you how to design, install, set up, and support Internet Security and Acceleration Server 2006 on your network so your business achieves a highly functional and economical combination of protection, convenience, and performance.
Remote Technical Support Wi-Fi 6 wireless controller
Flex Series Wireless Controller IT Services
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by detecting threats and filtering network traffic based on user class and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
Solaris Specialist
UNIX Consultant Services
Progent's Sun Solaris platform support services offer small businesses and software developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Accounting System Contract Development
24/7 Developer Firms eCommerce
For custom program development, Progent can supply programming consultants to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
School District Cisco Consult
Cisco City Government Cisco Consult
Progent has extensive experience delivering a broad range of online IT support and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering advanced online IT support and has delivered network solutions to organizations in every state. Online support saves travel costs and solves issues more quickly than on-premises support.
Professionals Nagios for Linux
Nagios IT Services
Nagios and MRTG are useful, Open Source monitoring utilities that operate on Linux and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-OS situations where Linux and MS Windows coexist. The Nagios monitor lets network managers to monitor network services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network integration experts can help you utilize both these programs to tune and repair your system.
Flexential Data Center Specialists
Flexential Tampa Colocation Center Professionals
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of IT experts located in the Tampa area, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also assist your business to design and implement a migration to the Flexential data center by providing services such as designing system configuration, recommending hardware components, system configuration and testing, troubleshooting, streamlining online network management, and training your IT support team.
Nephilim ransomware recovery Specialists
Egregor ransomware recovery Consultant Services
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Apple iPhone and Windows integration Specialist
Best MacOS and Windows Consultant
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Award Winning Fault-tolerant Data Center Integration Support
Data Center Consult
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the particular requirements of your company. High availability off-site data centers are particularly appealing to small companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Trying to build an on-site data center with even a minimum degree of fault tolerance is too costly for most small businesses. Progent is ready to show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and support services.
Computer Consultant SCVMM 2012 Reporting
VMM and SQL Server Consultants
Progent can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help you to migrate from a legacy edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Meraki 802.11ac AP Remote Support Services
Meraki 802.11ac Access Point Upgrade Specialist
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
CRM Network Engineer
Support and Help Customer Relationship Management
Microsoft CRM helps small businesses nurture positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share data to help promote sales success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer support databases.
Developer Custom .NET
Developer Firm Custom Access
For custom program development, Progent can provide programming consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Fully Redundant Internet Network Computer Consulting
Redundant Network Support Services
Progent's Cisco-authorized network professionals can show you how to create an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a wide range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most current techniques for high availability Internet access to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.
Microsoft Certified Partner SQL Server 2016 and Windows Server 2012 R2 Onsite Technical Support
24/7 Technology Consulting Services SQL Server 2016 Express
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
High-Availability Systems Online Troubleshooting
Remote Support Services Mission Critical Environment
Progent's fault tolerant system consultants offer reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet interface design, high-availability data center support, and other high-availability networking services to show your organization configure a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, high-availability networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
24x7 Microsoft Project Server My Sites Consultancy
Help and Support Project Server Time Reporting
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and troubleshooting any edition of Project Server and can deliver a broad range of affordable remote consulting services following proven best practices to help businesses of all sizes to receive all the advantages of this leading project management solution. Support services available from Progent include solution planning, installation and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized online training.
Duo Identity Authentication Technical Consultant
24-7 Duo Multi-factor Authentication Support and Setup
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Consulting Services Microsoft Teams DLP
Consulting Services Microsoft Teams at home workers
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
ISSAP Certified Cybersecurity Technology Professional
CISSP-ISSAP Cybersecurity Architecture Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and extensive work with information security architecture. ISSAP consultants possess comprehensive knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.
