Durham Consulting
Staffing for IT Support Organizations
In addition to providing fast access to guidance from high-level network professionals and subject matter experts to assist Durham, North Carolina businesses to resolve specific technical issues or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined services like desktop support, IT management, and Help Desk call center response. Short-term staffing makes it possible for organizations to deal with expected or surprise surges in demand for IT services, which may result from situations such as mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term supplemental staffing can also cover voids left by the absence of in-house staff members due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's temporary staffing services give businesses the ability to react to surges in requirements for IT services without being saddled with the costs and hassle that come with identifying and recruiting reliable IT help and without the risk of increasing your permanent head count.
Important features of Progent's temporary supplemental staffing services include:
- Rapid availability of seasoned network professionals
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Close relationship with a world-class, full-spectrum resource for IT support
Progent's co-managed Help Desk Call Center service is a proven on-going staff augmentation alternative that enables IT groups to share the work of Help Desk support transparently between their in-house network staff and Progent's extensive pool of IT support specialists. Working as a transparent extension of your full-time Call Center, Progent's shared Call Center program is a joint service solution based on by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for businesses of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Durham, North Carolina Organizations
Progent's seasoned roster of certified consultants can provide Durham, North Carolina businesses a broad range of remote technical guidance and debugging services. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Integration
- Microsoft 365 Integration
- Dynamics GP Reporting
- Azure, AWS, Google Cloud
- Remote Network Troubleshooting
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Consultants
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Management
- Apple iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Durham, North Carolina Businesses
To learn more about Progent's short-term staffing services for Durham, North Carolina businesses, call
An index of content::
Integration Internet Security and Acceleration Server
ISA Server Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your network.
Windows 2000 Server Consultant
Microsoft Windows 2000 Information Technology Consulting
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline system administration, offer tech support and repair, and enhance security. Progent can also show you how to create, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the technical risk associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Consultancy Dynamics GP Excel Cubes
Integration Microsoft Dynamics GP
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming uncooked information into useful understanding of your business.
Small Business Tech
Microsoft, Cisco and Security Certified Experts Small Office Security Consulting Companies
Progent's Microsoft and Cisco certified computer consultants can provide expert help with a wide array of technologies and can provide that expertise online anywhere in the U.S. or in person in major cities across the country and anywhere in California. Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex network issues, plus the assistance of CISSP and CISM-accredited security consultants to handle complex security planning and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the United States.
24x7 Office 365 Word Integration Network Consulting
24-7 Microsoft 365 OneDrive Integration Consulting
Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Check Point NGFW Firewalls Secure
Check Point 3000 Firewalls Network Security Test
Progent's Check Point consultants can show you how to select and deploy Check Point Firewall/VPN software and hardware based on Check Point Software's security platform to offer an economical and efficient security defense for your information network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and provide a central source for continuing network support, maintenance, training, and consulting services.
Citrix HDX Consulting
Citrix XenDesktop virtual desktops Support and Integration
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to best practices to manage XenDesktop effectively.
MCSE Expert Certified SQL Server 2019 and Exchange Specialist
Microsoft Expert SQL Server 2019 Always On Availability Groups Online Support Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.
Clustered Server On-site Support
24/7 Support and Help Zero Downtime Network
Progent's high availability system experts offer reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, non-stop data center support, and other 24x7 networking support to show your organization configure a non-stop network for mission-critical applications. Progent has the background to develop affordable, 24x7 networks by utilizing the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can help you build a fault tolerant mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Microsoft SQL 2008 Network Consultant
Microsoft SQL 2008 Server Online Consulting
SQL Server 2008 offers powerful, familiar tools to IT experts and network users, lessening the difficulty of designing, integrating, administering, and accessing company information and database programs on platforms ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with real-world expertise and wide knowledge in designing and building information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Network Security Test WatchGuard Firebox M570 Firewall
WatchGuard Firebox M470 Firewall Firewall Setup
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Hornetsecurity Altaro VM Backup Local Remote Troubleshooting
Hornetsecurity Altaro VM Backup Disaster Recovery Support and Help
Altaro VM Backup software offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, support for Windows CSV and for vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Small Business WAP581 Online Troubleshooting
Online Support Services Small Business WAP100 AP
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices intended as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises integration and debugging support to assist you to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
Ekahau Insights Wi-Fi Network Troubleshooting Configuration
Ekahau Wi-Fi Planning Outsourcing
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Emergency SQL Server 2012 Reporting Services Technology Consulting Services
SQL Server 2012 AlwaysOn Failover Cluster Professional
Progent can provide the support of certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified data security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Cisco PIX 500 Firewall Migration On-site Technical Support
Cisco PIX Firewall Migration Consultant Services
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine if you should adopt next generation firewall products available from Cisco. Progent's Cisco-certified experts can help you design and implement an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Windows 7 Professional
Windows 7 Migration Network Outsource
Progent's Microsoft certified consultants can provide offsite and onsite consulting expertise to help you to manage, maintain, and repair PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, remote access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
Learning InDesign
24-7 Apple Final Cut Pro Training
Progent's Mac experts can support the creative aspect of Macintosh computing by providing consulting services and training in graphics, audio, and video. Progent's consultants offer help in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Technical Consultant Server Virtualization
Specialist Virtualization
With virtual servers, companies can run many virtual machines on a single actual server. Virtualization technology enables companies to enjoy all the advantages of server isolation, but without the costs that goes with purchasing extra server hardware. Virtualization is also the enabling technology behind private clouds, which provide major benefits including lowering the costs of capital equipment, facilities, and administration while enhancing data protection, network reliability, and recoverability. Other useful server management options include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can help you with all areas of server consolidation and administration to allow your company to contain costs and conserve time.
ProSight Remote Server Management Network Consultants
Remote Support ProSight Server and Desktop Management
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact your business.
Meraki Switch and Access Point Troubleshooting
Meraki Switch and Access Point Support Services
Cisco's Meraki MS family of switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain security, develop and validate a disaster preparedness plan, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking solution.
Top Online HelpDesk Call Center Network Consultants
Remote Support Services Online HelpDesk Call Center
The Help Desk service model adopted by Progent's Technical Response Center offers small companies an affordable alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple support teams, optional 24x7 availability of urgent help, escalation capability to top-level engineers for solving even the most intractable issues, support consistency and dependability, prompt follow-up enforced by seasoned service managers, a variety of convenient ways for requesting service tasks, plus excellent progress transparency made possible by ticket updates and accessible via a web-based portal.
XenServer Specialist
Citrix Live Migration Professional
Progent's Citrix-authorized engineers can assist you to evaluate the business advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.
Small Office Implementation
Open Now Small Office IT Specialists
Progent is a pioneer in economically providing enterprise-class network support to small companies. Progent's success in addressing the IT support requirements of the chronically underserviced small business sector is the cumulative result of major technical and process innovations that have removed much of the traditional expenses out of administering network support, added unmatched professional expertise into the IT service mechanism, and significantly streamlined the solution cycle.
Largest Google Cloud Anthos Consultancy
Google Cloud Access Management Professional
Progent offers cost-effective remote and on-premises consulting to help businesses of any size to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Helpdesk for Telecommuters IT Consultants
Call Desk for Remote Workers Specialist
Progent has 20 years of experience assisting small and mid-size organizations to design, implement, tune, administer, and troubleshoot computer networks that incorporate telecommuters.
Consultants Windows Server Essentials Compliance
Specialist Windows Server Essentials Security
Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management to help you plan and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Exchange 2007 Onsite Technical Support
Microsoft Exchange Specialists
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
24/7 SQL Server Online Troubleshooting
SQL Server 2017 Technology Consulting
Progent's Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid development of advanced business applications that offer your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
WannaCry Ransomware Recovery Specialists
Ransomware Removal Professionals
Progent offers consulting for security auditing packages including LANguard from GFI for running a variety of automatic network auditing scans to identify possible security gaps. Progent has extensive knowledge of network auditing tools and can help you to make sense of testing reports and respond appropriately. Progent can help you design security into your business processes, configure scanning tools, define and deploy a secure system environment, and recommend policies to maximize the security of your IT system. Progent's security professionals are ready to show you how to set up a firewall, implement safe remote connectivity to email and data, and integrate VPN. Progent's qualified security consultants can also test the security of web-based applications and can run extensive information security evaluations of enterprise-wide security to determine your company's compliance with important international security standards including HIPAA, PCI, and ISO 17799.
Information Technology Consulting Windows 2003 Server
Windows 2003 Server Online Technical Support
The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, installing, administering and troubleshooting powerful information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Specialists 64-bit Computing
Consultancy 64-bit Processing
Progent's Microsoft-premier consultants can help your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit desktop computing, plan an efficient migration process that minimizes business disruptions, and deliver economical, professional remote help to assist your company to configure 64-bit desktop software and applications on your existing hardware.
24-7 Cisco SIP Infrastructure Solutions On-site Technical Support
Cisco CUBE and ASR Routers IT Consultants
Progent's Cisco-certified SIP integration experts can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer affordable online or on-premises support to assist businesses to move smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Remote Consulting Windows, UNIX, Solaris
Windows, UNIX, Solaris Remote Troubleshooting
If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a unified network that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's UNIX and Windows coexistence assistance services feature network architecture integration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Helpdesk support.
wireless VoIP phone and Aironet APs Integration Support
Wi-Fi VoIP phone integration IT Consulting
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for professionals who are on the move within campus, warehouse, retail or other venues where IT management requires user endpoints that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize numerous components of your wireless environment such as access points, routers, wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide remote and on-premises support to help you build and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Troubleshooting CRISC Cybersecurity
CRISC Risk Identification Technical Support
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, high-availability network architecture that takes into account reliability issues involving a wide array of infrastructure technologies and processes.
24x7 RDBMS Remote Support
After Hours Database Administration Consult
Progent's certified relational database developers offer small and midsize businesses remote DBA and programming services for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and configuration, database design and programming, administration services, synchronization strategies, capacity planning, performance optimization, migration, information security, backup/restore systems, problem solving, and webinar training.
Microsoft Exchange 2003 Upgrade Technical Support Services
Microsoft Exchange 2003 Upgrade Online Support Services
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Microsoft Office XP Information Technology Outsourcing
Microsoft Office Computer Firms
Progent's computer outsourcing support offerings for small companies feature designing 2003 Server, Microsoft .NET Server, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, fixing stubborn integration problems, and creating a company-wide security plan. Progent can help you maximize system availability and performance with non-stop configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for major migrations and can help with requirements definition, resource identification, bill of materials production, sourcing qualification, procurement logistics, and professional documentation. Progent's IT outsourcing service also features education for office productivity products such as Microsoft Office.
Technology Consulting Services SCCM Boundary Groups
Integration SCCM Central Administration Site
Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist your organization with any facet of designing, installing, operating and repairing a SCCM solution for local, cloud, or hybrid environments.
Anti-Virus Technology Consulting Services
Anti-Virus Technology
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that offers small companies enterprise-quality protection from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based spam filtering and virus defense services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server vendor, hardware type, or geographic location.
Operating System Training
Microsoft Certified Partner Windows Training
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent faces little competition. Medium-size businesses who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Sun Solaris Forensics Services
Solaris Security Services
If your company runs a Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can help your entire organization in a broad array of security topics such as security administration procedures, security architecture and models, connection management products and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and international standards of performance that network security professionals are required to possess. These certification give IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the background and theory to deliver world-class security support and engineering help.
SonicWall NSA 9250 Firewall Network Security Auditing
SonicWall NSA 9250 Firewall Firewall Setup
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate processes.
Shared Computer Support Help Desk Integration Support
Integration Services Shared Service Desk
Progent's Microsoft certified experts provide several ways to help medium-size and large companies develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the numerous top level Help Desk application programs on the market and decide what products may be excessively expensive, miss critical features, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who need to augment their in-house Help Desk staff for occasional projects or to fill in for vacationing or indisposed personnel.
Engineer Herakles Data Center Test Lab
Professionals Herakles/QTS Test Lab
The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack adequate in-house resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping vital IT projects on schedule.
Technology Consulting Cisco VPN
Cisco RADIUS Security IT Consultant
Cisco's security and remote connectivity solutions for small to medium sized companies represent a complete range of easy-to-administer security hardware and software to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business objectives.
IT Outsourcing Example Article
IT Outsourcing Advantages White Paper
Progent's IT outsourcing services offer economical network support for mid-size companies. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line business application, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing network service budgets to increase in a more moderate and manageable fashion than is feasible by amassing a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and SQL Server.
