Durham Consulting
Staffing for IT Service Teams
In addition to providing fast access to guidance from high-level IT professionals and subject matter experts to help Durham, North Carolina companies to resolve discrete technical problems or longer-term initiatives, Progent offers short-term staff augmentation to deliver more generalized assistance such as PC support, IT management, and Help Desk call center services. Short-term staffing can help organizations to respond to planned or unplanned increases in the need for network services, which may result from scenarios such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also cover voids resulting from the absence of full-time IT personnel because of scheduled vacations, illness, resignation, etc.
Advantages of Progent's Temporary Staff Augmentation Program Progent's short-term staffing services offer businesses the flexibility to respond to increases in demand for network personnel without dealing with the costs and hassle associated with identifying and recruiting professional IT help and without the risk of adding to your in-house staff size.
Important aspects of Progent's temporary supplemental staffing services include:
- Fast access to seasoned network pros
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your in-house IT team
- Full reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk Call Center service is a proven flexible staff expansion alternative that enables IT groups to share the work of Help Desk Call Center support seamlessly between their internal network personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your full-time Call Center, Progent's shared Help Desk program is a joint support solution powered by the industry's leading shared PSA tool for managing, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network expertise for businesses across the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Durham, North Carolina Businesses
Progent's veteran team of certified consultants and technical experts offers Durham, North Carolina businesses a broad range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtualization Automation
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- BYOD Management
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense
- Backup/Restore Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for Durham, North Carolina Companies
To learn more details about Progent's short-term staffing services for Durham, North Carolina companies, call
An index of content::
BlackBerry BES Server Remote Support
Network Consulting BlackBerry Synchronization
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology productively into their information system.
After Hours System Center Configuration Manager Networking Consultants
Security Consulting Intune Mobile Device Management
Progent's network consultants can help your company to automate desktop PC change and update deployment by providing support for administration platforms like System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Engineers Private Cloud Hosting Services
Immediate Private Cloud Services Engineers
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progent’s private cloud hosting service to avoid major investments in the acquisition, maintenance, and operation of network equipment and facilities while benefiting world-class levels of system availability and security.
Router patch management Specialist
24x7x365 Professional Security patch management
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your servers, peripherals {like scanners, network appliances like switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Best Practices Consulting Company
Problem Escalation Through Teamwork Small Business IT Outsourcing Firms
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, in the trenches of network service, executing a wide variety of IT tasks for a large mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting personnel. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to resolve actual IT problems quickly.
XenServer IT Consulting
Consultant Citrix XenMotion
Progent's Citrix-authorized consultants can help your company to understand the strategic benefits of XenServer and additional Citrix platforms, and can help you to design, test, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology deployment and help you to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Solaris Professional
Troubleshooting Sun Solaris
Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and developers help with administering and maintaining Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Computer Consultants Remote Access
IT Consultant Cisco VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive family of products targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
MS SQL Server Programmer
SQL Server Replication Consultant Services
SQL Server 2005 offers powerful, standardized tools to IT experts and information workers, reducing the complexity of designing, deploying, managing, and accessing enterprise data and database programs in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Exchange 2007 Professional
Exchange 2007 Edge Server Computer Consultants
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
Microsoft LCS Server Consultants
Microsoft LCS Server 2007 Computer Engineer
MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved business efficiencies, increased worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to realize all the advantages of Office Communications Server across your entire corporation.
Exchange 2007 Server Specialists
Microsoft Exchange Consulting Services
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Cisco ASA Firepower Consultant Services
Support Services ASA Firewall with Firepower
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and troubleshoot firewall environments based on ASA firewalls with Firepower Services.
Egregor ransomware recovery Consult
ransomware virus recovery Engineer
Progent's seasoned ransomware recovery consultants can help your business to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Support and Integration Windows Server 2019 Disaster Recovery
Windows Server 2019 PowerShell Remote Technical Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your business to design a DR/BC solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
24/7/365 SQL Server 2017 SSAS Engineer
Microsoft Experts SQL Server 2017 SSRS IT Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand architecture assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Top Support and Setup Sun Solaris
Best Solaris IT Consulting
Progent's Sun Solaris family support services offer small and mid-size businesses and software developers support for administering and maintaining Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise provides you with an easy single source to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
24 Hour Help and Support Postini
Antispam Support
E-Mail Guard is Progent's economical anti-spam and virus defense managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-based anti-spam and antivirus services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server vendor, hardware technology, or geographic location.
Monitoring and Reporting Technical Consultant
Microsoft System Center Operations Manager IT Services
Mid-sized companies can get all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide medium-size business information systems enterprise-class availability, security and performance.
Server Recovery Microsoft Office XP
24x7 Designer Microsoft
Progent’s IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line business application, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing IT service budgets to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network foundation for your vital business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Solaris to Windows Migration
UNIX Migration
Progent can help your business to design and execute a smooth transition from a Sun Solaris-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and reduce productivity disruption by designing an efficient transition strategy that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of current environment, transition planning and testing, MS Exchange migration expertise, information and application software transition, and server and mass storage migration and economization.
SCCM Planning Remote Consulting
SCCM Azure Integration Online Consulting
System Center Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help you with any facet of planning, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Urgent Ubiquiti UniFi Security Gateway Consultancy
Engineers Ubiquiti UniFi switch
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running throughout multiple venues with any number of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can assist your organization to assess the value of UniFi technology for your environment and help you to design, install, manage, and troubleshoot your UniFi solution.
24 Hour Integration Microsoft Windows Cluster
24-7 High-Availability Clustered Servers Network Engineer
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization deploy high availability server clusters designed to provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By showing you how too build non-stop clustered server solutions around Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your zero-downtime clustered servers are configured to maximize the business value of your IT network.
Microsoft Expert Oracle Coding
Oracle Enterprise Manager Consulting Services
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
24-Hour Microsoft Exchange Setup and Support
Technical Support Exchange Server 2007
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
CloudSuite 9.00 Specialists
Infor SyteLine CloudSuite Training Specialist
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that can range from as-needed advice to solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
Redundant Connectivity IT Consultant
CCIE Expert Certified Remote Support Services Fault Tolerant Branch office Network
Progent’s non-stop inter-site connectivity and 24x7 network connection professionals can help small businesses achieve zero-downtime Interoffice connectivity by means of redundant networks featuring transparent failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.
24/7/365 Catalyst Wi-Fi 6 Access Point Online Troubleshooting
Catalyst Wi-Fi 6 AP Technical Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft 365 OneNote Integration Consultant Services
Engineer Microsoft 365 OneNote Integration
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Online Support Windows 2012R2
Windows Server 2012 R2 Private Cloud Specialists
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security strategy, streamline network administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Top Private Clouds for Small Businesses Consulting
ProSight Virtual Server Private Cloud Hosting Consulting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in a solution that gives the maximum level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Professional Microsoft Teams
Microsoft Teams Admin Center Services
Progent can assist your organization to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
CIO Outsourcing
Support and Setup Chief Information Officer
Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to enhance business processes so they align more closely with your corporate goals. Your business can create and install a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.
After Hours Dynamics GP Accounting Technical Support
Top Ranked Dynamics GP Great Plains Accounting Support
Progent can show you how to plan and execute an efficient migration to Dynamics GP so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and following a sensible migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Microsoft 365 integration with on-premises environments Technical Support
Microsoft 365 PST migration Consulting Services
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Microsoft SQL Server 2012 IT Consultants
IT Consultants SQL Server Management Studio
Progent can provide the support of Microsoft-certified engineers and experienced software programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and security consultants to help your business to evaluate the likely advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Time Machine Backup Consulting
Retrospect for Mac Technology Professional
Progent can provide affordable online access to IT engineers skilled in a wide range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide consulting support for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help your company to design, upgrade, or troubleshoot data backup solutions for a variety of environments such as local, remote, cloud, or hybrid.
Tech Support For Small Business Microsoft Office 2003
Consulting Service Firm Microsoft Office 2000
Progent imposes no initialization charge and requires no monthly commitment for services provided during normal business hours. Progent's small granularity avoids large invoices for quick repairs so you won't be forced to permit minor problems to stay unaddressed. .
Virtualization Specialists
Server Management Network Consulting
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and quicker ROI, more leveraged use of servers, streamlined operations, increased system availability, and easier manageability. Common uses for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from production systems.
Specialist 24x7 Network
Operations Manager Help and Support
Remote 24x7 network monitoring, proactive alarms, and actionable reports are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to detect and resolve a an array of network problems before they can disrupt your business.
Consulting Catalyst Wi-Fi 6 AP Placement
Catalyst 9105i Access Point Remote Troubleshooting
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Operations Manager Case Study
Case Studies MOM 2000
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and productivity.
Network Engineer Extended Service Desk
Cisco Certified Experts Professionals Co-managed Service Desk
Progent's Computer Call Center Outsourcing Support Services for desktop support are designed specifically for small businesses who need fast access to a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Microsoft 365 OneNote Integration Support
Office 365 Access Development Support
Progent can help you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate local and cloud resources.
Cisco Access Point Onsite and Remote Support
Cisco CCIE Online Networking Consultant
Progent can provide fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment using advanced remote diagnostic utilities to deliver fast and economical analysis and repair of critical network infrastructure problems.
24/7/365 MCSE Expert Certified Dynamics GP Great Plains Accounting Troubleshooting
Dynamics GP Software Remote Technical Support
important characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to license just the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting services that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP consultants to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business solution.
