Durham Expertise
Short Term IT Staffing for IT Support Teams
In addition to offering rapid access to high-level IT consultants and subject matter experts (SMEs) to assist Durham, North Carolina businesses to resolve discrete technical issues or longer-term projects, Progent can provide short-term staffing to deliver more broadly defined services like desktop help, IT administration, and Help Desk response. Short-term staffing makes it possible for organizations to deal with expected or unexpected surges in demand for network services, which may result from scenarios like mergers and acquisitions, site relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps left by the loss of full-time staff members because of scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staffing Services Progent's temporary supplemental staffing services offer organizations the ability to react to increases in demand for network personnel without dealing with the expense and hassle associated with vetting and hiring appropriate technical help and without the risk of increasing your full-time staff size.
Important features of Progent's temporary staff augmentation services include:
- Rapid access to proven network pros
- Simple engagement, cessation, and resumption of services
- Transparent extension of your in-house IT staff
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Call Center program is a proven on-going staff augmentation option that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time network personnel and Progent's nationwide pool of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint service solution based on by the industry's leading shared professional services platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Durham, North Carolina Businesses
Progent's nationwide team of certified consultants offers Durham, North Carolina organizations a wide range of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Support
- Teleworker Integration
- Cisco Network
- Juniper Technology
- Cisco Routers Configuration
- Security and Compliance Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- iPhone Integration
- Android Smartphone Support
- Ransomware Defense/Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Durham, North Carolina Businesses
To find out more about Progent's short-term supplemental staffing services for Durham, North Carolina organizations, call
An index of content::
.NET IoT Programming Companies
Programming Companies .NET Application
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET apps rapidly and affordably.
Emergency Citrix Live Migration Professionals
XenMotion Technology Professional
Progent's Citrix-certified consultants can help your company to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing Citrix technology deployment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.
Offsite Workers Network Infrastructure Technology Consulting Services
At Home Workforce Network Infrastructure Integration Support
Progent can help small and medium-size companies to design, configure and troubleshoot the infrastructure to support at-home workers.
MOM Case Studies
Example Application Operations Manager
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent can now anticipate system problems before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to offer small business networks enterprise-class availability, safety and productivity.
MSF Computer Network Consultant
MSF IT Consulting
In conducting consulting tasks for corporate clients, Progent follows a structured methodology driven by defined milestones so as to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All facets are documented to provide a comprehensive summary of IT services performed and to assist in downstream network maintenance.
Consultant ProSight Small Business Private Clouds
24-7 Private Cloud Hosting for Virtual Data Centers Professionals
Progent's ProSight Virtual hosting services offer small companies a variety of advantages such as reduced capital costs, savings on operational expense, better executive focus, world-class protection, greater availability, and regulatory compliance.
Hornetsecurity Altaro VM Backup Replication Remote Support
Network Consultants Altaro VM Backup Boot from Backup
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to plan, install, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
MySQL application development Consultant Services
MySQL database Upgrade Consultants
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or software programmer and can assist organizations of any size to integrate and manage MySQL within a robust network environment that offers high levels of performance, scalability, and security. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.
Microsoft Teams Engineers
Microsoft Teams with Microsoft Stream Consulting
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Consultants OS X Troubleshooting
OS X Outsourced IT Services
Progent provides nationwide online help and troubleshooting services for companies that operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of IT services including desktop support, migration to the current version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud services. Remote technical support offers optimum return for your information technology dollar by extending client efficiency and shortening the time charged for network analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your IT issues can be remediated by telephone or through a combination of phone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the most difficult network problems.
Hornetsecurity Altaro 365 Total OneDrive Backup IT Consultants
Altaro 365 Total Backup Professionals
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Award Winning Endpoint Management Implementation Consulting Companies
Intune Mobile Device Management Consulting
Progent's network consultants can assist you to streamline desktop software update management by providing expertise with administration platforms that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Computer Systems Consulting Idaho
Vermont Migration Consulting
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers provide phone support and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest problems to competent experts as needed.
SentinelOne Vigilance Respond MDR Integrator Setup and Support
Consulting SentinelOne Endpoint Security
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
CheckPoint FireWalls Security Evaluation
Check Point Ransomware Protection Security Tech Services
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support legacy Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
Microsoft System Center Operations Manager Troubleshooting
24-Hour Microsoft Experts Technology Consulting Operations Manager
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Network Load Balancing Specialist
Consulting Services Windows 2003 Cluster Server
Progent's Disaster Recovery/Business Continuity specialists have in-depth backgrounds assisting small organizations to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore systems, and transparent maintenance. Progent's business continuity experts can help you to plan and test a sensible business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can help you to architect, implement, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
After Hours Windows and UNIX Technology Professional
Windows and Solaris Online Support Services
If your company network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for simple management, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX and Windows integration assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and repair, on-site technical support, and Help Desk Call Center outsourcing.
MS SQL Server 2008 Computer Consultant
Microsoft SQL Server 2008 Consultant
Progent's Microsoft-Certified SQL engineers can provide a range of services to help small and midsize businesses to design, implement, administer, and troubleshoot SQL 2008 systems in order to gain the maximum competitive advantage from this advanced RDBM platform. In addition, Progent offers help with system infrastructure, enterprise-wide security, and custom software programming to increase the strategic value of your IT network.
Consultants QTS/Herakles Sacramento Colocation Center
Services QTS Sacramento Data Center
The QTS Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly services that include data center relocation, system deployment and upgrades, infrastructure improvements, project management services, virtualization configuration, remote monitoring, centralized network administration, software programming, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.
Remote Technical Support Teleworker Collaboration Software
Remote Employees Collaboration Consultant
Progent can help small and medium-size companies to implement collaborative technology to enable their at-home workforce to benefit from productive interaction with colleagues and customers.
Remote Workers Endpoint Security Professional
Remote Workforce Security Technical Support Services
Progent can assist small and medium-size companies to install security defense solutions and deliver mitigation services to support teleworkers.
Tandberg Video Conferencing Consultancy
Professionals Cisco VTC
Progent can provide the support of a certified consultant with expertise integrating technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the business value of your information network. Progent can also provide the services of infrastructure engineers who can help businesses of all sizes to create and maintain a communications network that delivers the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
Office Word training Consultant
Office Word debugging Specialist
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of affordable remote support services to assist you to maintain your existing Microsoft Office Word solution or help you to move to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility issues between different releases of Word, interfacing Office Word with other Office apps such as Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security support, smart phone integration, and remote training classes tailored for your special requirements.
Best PC Desktop Small Business Network Consulting Companies
Consultants Microsoft and Mac Desktop
Progent offers a wide array of cost-effective support services to help you to install, configure, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online technical support for individual machines or notebooks or help you to design and carry out a company-wide migration to new or revised operating system software and applications. Progent can also provide consultants and technicians to assist your company to prepare for and implement a site move or consolidation organized to produce minimal interruption to your productivity.
24 Hour Support and Setup SCCM 2012 Planning
Computer Consultants SCCM 2012 Upgrade
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
microsoft operations manager 2016 Support Outsourcing
scom 2016 SQL Server integration Professional
System Center 2016 Operations Manager helps to ensure top performance and maximum availability for key applications by providing centralized, cross-platform tracking of IT resources installed across local systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite support to assist businesses of all sizes to design, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can help your company to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Amazon MWS development Integration Companies
Contract Development Amazon MWS
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
24 Hour Small Business WAP500 AP IT Services
Small Business APs Technical Consultant
Progent's Cisco-certified wireless integration experts can assist organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wireless APs.
QTS/Herakles Internet Data Center Professionals
QTS Sacramento Natomas Data Center Consultants
The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if you are considering moving your primary or disaster recovery system to Herakles/QTS, Progent offers a range of affordable services including data center migration, system installation and updates, network optimization, project management services, virtual server configuration, remote network monitoring, automated system management, software development, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab.
WAP Computer Consultant
Remote Technical Support 802.11ac Migration
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has shown a knack for creating elegant information technology solutions while working as a network designer, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.
Professionals Netwalker ransomware hot line
Specialist ransomware data recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
ProSight Email Guard AES Encryption Consultancy
Email Virus Fingerprint Specialists
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Barracuda Backup Live Backup Support Services
Barracuda Backup Software Appliance Consulting
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to help you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.
Chief Information Officer Outsourcing Consultants
Outsourcing Network Help Consultancy
Progent can provide comprehensive remote consulting for all technical areas common to small company IT systems and offers an array of vital, as-needed support services such as a part-time Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical initiatives such as office relocations orOS upgrades, connectivity experts for building and maintaining high-performance and reliable infrastructure, certified security specialists to verify data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical application programs.
