UNIX, Linux, Sun Solaris, Mac OS X Remote Support for
Durham Small Business IT Networks
For small companies in Durham North Carolina, Progent offers technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft platforms. Progent has delivered remote support to companies in every state in the United States. (See Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE-certified network specialists for challenging connectivity issues, plus the assistance of CISSP and CISM-certified security consultants to help with advanced security architecture and disaster recovery preparedness.
Progent's online technical support services represent exceptional value due to the fact that they are equipped with the practical background and the sophisticated tools to solve most information system problems rapidly. This reduces immediate expenses since service calls take up a smaller number of chargeable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your company benefits additionally in indirect expenses by minimizing or avoiding system downtime and related costs resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused management.
Progent's billing model for remote support is structured to stretch your network support investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced just for the services that you actually get. In contrast to many online support organizations, Progent asks for no service activation fee or minimum fees. Progent's one-minute granularity and simple policy for billing avoid situations where fast fixes manage to end up as large invoices. Progent's skill at dealing with problems quickly translates into your business conserving cash.
Progent's Online Technical Support Tools
Through years of experience, Progent has refined a collection of customized technologies and field-tested processes which ensure the highest level of efficiency for remote engineering help and troubleshooting for small company computer systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity allows the engineers of Progent's online support team to communicate with your computer system without breaching system security.
Progent's advanced service reporting system stores comprehensive documentation describing the support that Progent's clients have received. Progent's authorized service personnel have the benefit of the history of support delivered to every Progent client by every engineer. This database of anomalies and solutions is organized as a readily accessible support knowledge base that permits Progent's online support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and working relationships with important vendors such as Cisco and Microsoft permit access to other extensive technical support databases and permit quick access to vendors' in-house product engineers with the result that Progent's online service specialists can determine the most efficient resolutions in the least time.
Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's remote services in Durham North Carolina or to find out more about Progent's online support options, call Progent at
Online Network Support Services Available from Progent
Progent's online technical support experts have advanced credentials in a comprehensive array of disciplines. This broad range of capability permits Progent's consultants to tackle virtually any crisis likely to take place in a small or midsize company information system. Certifications earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To support clients with multi-platform environments, Progent also provides the support of consultants who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.
Online technical services provided by Progent to clients in Durham include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide range of information technology including system infrastructure, email solutions, system and process security, UNIX and Windows integration, virtual server technologies for server consolidation and simplified management, and migration from legacy systems to the latest Microsoft Windows or Linux-based environments. Progent's group-oriented methodology for solving network problems promotes quick escalation, when required, to engineers with task-relevant expertise to handle challenging scenarios. This accelerates repair of critical problems, reduces network downtime, and lowers support costs.Progent's UNIX and Linux support engineers can offer urgent online assistance for analyzing anomalies affecting UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco CCIE credential is the top recognition for network infrastructure consultants, and validates a person's technical skills at the expert level. Cisco qualified CCIEs know how to resolve the most difficult challenges surrounding network planning, deployment, maintenance, security, and problem solving. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal engineers in analyzing anomalies with IOS network administration utilities and developing workarounds or locating program patches. Cisco qualified CCIEs are an excellent value because their deep expertise enables them to solve even the most complex problems rapidly. In typical cases, less qualified service providers can wrestle for hours or even days with the same problems that a CCIE can dispose of in minutes.
Few service firms make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent offers fast telephone contact with a Cisco authorized CCIE so your company can get urgent assistance for complex network infrastructure problems that are impacting worker efficiency but are outside the scope of your ordinary IT maintenance providers. Progent's Cisco-qualified CCIE engineers can communicate with your computer system by means of state-of-the-art on-line support tools in order to provide fast, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer consulting for the entire range of Cisco's top-selling selection of networking appliances including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst switches, plus VPN solutions.
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Certified Microsoft Windows Expertise
Progent's Microsoft-expert remote support engineers can provide computer system troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting professionals who can assist you with a broad variety of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and integration, Microsoft Teams planning and integration, Skype for Business planning and deployment consulting, Lync Server management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide range of remote PC desktop support and troubleshooting services including Windows 7 migration help, moving to 64-bit desktop software, integrating Office 2010, and streamlining workstation deployment.
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CISM and CISSP Premier Network Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security consultants can provide a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or help you to clean up rapidly following a serious penetration. Security solutions available from Progent cover comprehensive security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; fast recuperation from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile access; defending your email system against spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support services to help companies of all sizes connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize local IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of background providing advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent offers the services of world-class remote consulting experts for special IT projects that small businesses frequently need. Progent's rates for ongoing development or consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of computer technology allows customers to complete major initiatives within budget and on schedule. Progent's project-based remote consulting solutions include:
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Call Center Support
Progent's Help Desk Call Center programs for small and midsize organizations with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk services are intended for small companies who lack the resources to create an internal Call Center but who want fast communication with an effective Call Center with professional telephone support plus the technical depth to escalate the most challenging trouble tickets to high-level consultants.Progent’s Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can assist you in establishing an efficient new Help Desk Call Center or enhancing your current organization, identifying or customizing Help Desk software products to address the unique needs of your company, or adding occasional online personnel to reinforce your in-house Help Desk Call Center resources during unusually busy scenarios such as software transitions, mass upgrades, or installing new business software.
Progent's Help Desk staff of veteran network professionals provides your workers in Durham North Carolina fast communication with a large technical support group with years of experience offering phone consulting and remote troubleshooting for IT systems that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Call Center recognition as a crucial contributor to company efficiency, and Progent's goal is to fix rather than merely report IT issues.
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Business Applications Services: Education, Development, and Troubleshooting
Progent's Applications Consulting Group offers remote professional engineering expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and Microsoft Office Excel. To learn more concerning Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Mac consultants can promote the artistic components of Apple Mac environments by delivering remote consulting services and training in imaging, audio, and video. Progent's support professionals offer assistance in a range of Macintosh applications including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Online Network Monitoring Services
Progent offers companies in Durham North Carolina remote computer system monitoring support powered by MS Operations Manager network monitoring and reporting, enhanced by Progent to fit your environment so that your IT support is proactive rather than reactive. By detecting emerging problems before they grow into network outages, remote monitoring can avoid inconvenient and costly service crises. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or systems that support a variety of operating systems.
To contact Progent about urgent remote support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Phone-Based Help, call
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
Microsoft Certified Expert SCVMM 2012 PowerShell Support
Award Winning SCVMM Migration Computer Consultants
Progent can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
Windows Server 2016 Security and Compliance Integration Support
24-7 Microsoft Certified Integration Services Windows Server 2016 Hybrid Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
WiMax Consult
Specialist Comcast Business Class Cable Internet
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
ProSight Email Security Gateway Consultant
Specialists ProSight Email Encryption
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Microsoft Dynamics GP System Migration Planning Consultant Services
Consultants Dynamics GP Migration Planning
Progent has delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and debugging since the platform's original release. Progent offers advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and implement a cost-effective migration from a a legacy release to the latest version of Microsoft Dynamics GP.
Cisco ASA 5500-X Firewall Online Support Services
Consultant ASA Firewalls
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Exchange Server 2016 Migration Network Consultants
Technical Consultant Exchange Server 2016 Upgrade Planning
Progent can help you in all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft LCS Server Instant Messaging Remote Support
Microsoft Live Communications Server Consulting Services
MS Office Communications Server provides IM and presence as part of an extensible, world-class package offering enhanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the benefits of Office Communications Server across your whole corporation.
At Home Workforce Cybersecurity Consultant
Remote Workforce Cybersecurity Remote Consulting
Progent can assist small and mid-size companies to install network security protection solutions and deliver response expertise required for at-home workers.
Network Traffic Analysis Security Firms
GIAC Security Audit Specialists
GIAC was founded in 1999 to certify the knowledge of computer security experts. GIAC certifications are recognized by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security disciplines covered within GIAC accreditation such as evaluating infrastructure security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Consultancy Windows Server Essentials Client Computer Backup
Windows Server Essentials Migration Consulting Services
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid computing model that combines both local and cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent offers comprehensive project management support to help you design and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting, troubleshooting, and training.
Ubuntu Linux Engineers
Fedora Linux Consultant Services
Progent's Linux support services provide small businesses and software developers help with administering and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Online Support Teleworker Data Protection
At Home Employees Data Protection Configuration
Progent can assist small and mid-size businesses to plan, implement, verify and maintain data protection solutions required for telecommuters.
Colocation Center Migration Engineer
Colocation Center Migration Online Consulting
Colocation data centers allow businesses to share enterprise-class data centers for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation strategy such as choosing and migrating to a colocation facility, designing network architecture, defining hardware, on-site and remote troubleshooting, setting up remote system administration, and education your support personnel.
Microsoft Certified Expert SQL Server 2017 Data Mining Outsourcing
SQL Server 2017 High Availability Computer Consultant
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
SCCM 2007 Upgrade Network Consultants
SCCM 2007 Mobile Device Management Network Consultant
Progent can help you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and boost worker output by making sure that operating systems and applications are always current, tracking licensing, and monitoring resource usage profiles so you can make smart purchasing choices. Once you are set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Microsoft Certified Online Support Services SCCM 2016 Hybrid Integration
Biggest Microsoft Certified Partner SCCM 2016 Asset Inventory Setup and Support
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, enables secure end-user self service, and delivers a single point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Largest Jabber Engineer
Support and Setup Unified Communications Manager
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express provide a location-independent IP-PBX by integrating tightly with applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to assist businesses of all sizes to build and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that add maximum productivity. Progent can help with any facet of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Consulting Hourly Rate Information Technology Outsourcing
24/7/365 Computer Network Service Company Consultant Cost
Progent's pricing policy is to charge for online support and on-premises help per minute. As a result, you are invoiced exclusively for delivered support. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no monthly commitment for support services provided during normal business hours. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast fixes so you will not be forced to permit simple problems to stay unaddressed.
24/7/365 Windows Server 2008 Active Directory Online Help
Windows Server 2008 BranchCache Services
Windows Server 2008 represents an important advance in making information networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering services.
Consulting Cisco IP phones
SPA300 Series IP Phone Network Consultants
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Server One-On-One Training
Education Router
Progent practices information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has little competition. Mid-size companies who utilize trusted independent consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Programming Companies Microsoft Azure cloud migration
Azure and SQL Server integration Consultant
Progent can help small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Auditing Firewall and VPN
IPsec VPN Security Organization
Progent offers small and mid-size companies expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select appropriate products from multiple suppliers to achieve your security objectives while staying within your spending limits.
ISA 2000 Server IT Consultants
Network Engineer Microsoft ISA 2004 Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your information security needs without restricting your network.
After Hours IT Consultant VirtualPC for macOS
VirtualPC for macOS IT Consultant
For businesses with a mix of Mac and Microsoft Windows computers, there exist two popular solutions for running Windows-dependent software on a Mac: remote access to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows programs and access system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so you are able to run Windows software directly. Progent's Mac technology consultants can assist your organization to maintain these products for using Windows software on your Apple Macs and can also assist your organization to assess and install third-party solutions for Windows platform simulation.
Protect Security Penetration Testing
Largest Penetration Testing Cybersecurity Organizations
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent’s security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history analysis are properly configured and actively monitored.
24-7 Whitepapers Small Business IT Outsourcing
IT Co-sourcing Article
Progent’s IT outsourcing services offer affordable network consulting for medium-size businesses. Whether it involves designing network architecture, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building an on-line business application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting network service expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network foundation for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Small Offices Technical Support Organizations
24/7/365 Small Business System Engineers
Progent delivers the help of Microsoft and Cisco-Certified IT support experts to show customers economical ways to help companies maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert engineers can help you enhance your network's e-mail infrastructure, security, reliability, performance, and network administration.
Immediate Co-managed Help Desk On-site Technical Support
Co-managed Call Center Support
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.
Live Online Windows 8.1 Classes
Microsoft Experts Class Live Online Office Excel
Progent offers live online training for a range of client apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional in-person instruction, including immediate interaction between students and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the schedules of many students. Available to single students or groups of any size, Progent's live online instruction allows the instructor to conduct the class from a remote office while the clients can be spread across a campus or all over the country. Virtual learning deploys proven teaching tools such as virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specialized topics or extended in time and wider in coverage.
UNIX, Windows Engineers
Computer Consultant Windows, UNIX, Solaris
If your office computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX and MS Windows integration assistance offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.
On-site Technical Support Cisco Routers
Technical Support Services Integrated Services Routers
Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, bandwidth, and availability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Remote PC and Smartphone Technology Consulting Company
Smartphone Synchronization Small Office Computer Consultants
Progent's remote access and smartphone synchronization specialists can help you to design and deploy secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, allowing you to optimize the productivity of your off-site workers.
Microsoft SBS 2008 Network Consultant
Microsoft SBS 2003 On-site Support
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT consultant with hands-on background and extensive experience in designing and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing IT solutions powered by the SBS suite of servers and programs.
Exchange 2019 Mailbox Migration On-site Support
IT Consulting Exchange 2019 Mailbox Server
Progent can help your organization in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Microsoft Office System Network Security Consultant
Microsoft Office System Engineers
Progent’s IT outsourcing packages offer affordable network support for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing IT support budgets to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available network architecture for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft Certified Partner Azure and iPhone integration Professional
Azure enterprise hybrid cloud solutions Engineer
Progent's consultants can assist you with every phase of Microsoft Azure integration including needs analysis, readiness assessment, system design, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to configure and debug firewalls and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure resources.
Dynamics GP Power BI Troubleshooting
Microsoft Financial Software Support and Setup
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the functions you currently require, with the ability to add clients and enlarge capabilities when necessary. Progent’s Dynamics GP Software consulting experts can help you install, configure and manage Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Juniper SRX100 Router information Systems Audit
Security Contractor Juniper SRX Series Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Clustered Windows Server 2012 Troubleshooting
Cluster Server Windows 2012 Consulting
Progent's certified failover clustering experts can assist companies of all sizes to evaluate the benefits of deploying Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to automate the administration of clustered servers.
Non-stop Load Balancing Consultants
Cisco ACNS, Cisco CDN Software Support and Help
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content dispatching products including Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Windows Server 2008 R2 Onsite Technical Support
Windows Server 2008 Hyper-VI Consultant
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that accelerate productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable online consulting, troubleshooting, and training services to help your company to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Openings Integrated Voice Communications Consulting
Contract Jobs No Commute Consulting
Progent's company culture will make you a more capable professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the top consulting talent for you to operate with, providing a state-of-the-art system architecture, running specialized software utilities to enable the maximum quality of service, and by optimizing proven business models for attracting and retaining clients.
Google Cloud VM Consultant Services
Consult Google Cloud Access Management
Progent offers cost-effective remote and on-premises support to help companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Colo Support and Help
Colocation Center Migration Technology Consulting Services
Colocation data centers make it possible for companies to share enterprise-class data centers for hosting network hardware that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can help your business with all aspects of your colocation strategy such as selecting and moving to a colo site, creating network topology, defining required equipment, on-premises and remote troubleshooting, establishing online system administration, and education your IT staff.
Engineers Online Microsoft Project Training
Specialist Online Microsoft Office Training
Progent's webinars provide small companies the cost savings, simplicity, and versatility of online learning and the proven training methods of experienced instructors who employ the latest technology to simulate real-time, participatory classrooms. Progent can provide online education for popular desktop software including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and analytics products including MS Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Live Communications Server Services
Microsoft Expert Network Consultant Live Communications Server
MS Office Communications Server delivers IM and presence in an extensible, world-class package featuring enhanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, increased individual productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and execute an efficient upgrade that will add business value to your IT system
Internet of Things patch management Professional
Firewall patch management Specialists
Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances like routers and wireless access points, and Internet-of-Things devices like sensors and health monitors.
Cisco Certified IOS XR Software Setup and Support
ASR 9000 Router Online Technical Support
Cisco offers an extensive array of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
password management system Professional
IT documentation management Professionals
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
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