UNIX and Linux Phone-based Support for
Durham Small Company Computer Networks
For small companies in Durham North Carolina, Progent offers technical support for networks powered by UNIX or Linux or for environments that feature a combination of UNIX and Microsoft technology. Progent has delivered online support to businesses in every state in the United States. (Refer to Progent's customer testimonials). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the assistance of CISSP-certified security engineers to handle advanced security design and business continuity preparedness.
Progent's remote technical support services offer excellent value due to the fact that they are equipped with the real-world background and the advanced tools to resolve most information system problems rapidly. This reduces direct costs because service calls accumulate a smaller number of chargeable minutes. Remote help also avoids the cost of sending an engineer to your office. Your organization saves even more with indirect expenses by minimizing or avoiding network downtime and related costs stemming from business discontinuity, upset clients, unproductive workers, and distracted executives.
Progent's billing model for remote help is structured to get the most out of your IT service dollar. Progent charges by the minute for telephone-based assistance, so you are charged just for the support that you actually get. In contrast to many remote service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute granularity and simple policy for pricing eliminate scenarios where fast solutions somehow turn into large bills. Progent's skill at solving problems quickly results in your company spending less cash.
Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies that permit the maximum level of efficiency for online consulting and repair for small and midsize business information networks. Progent offers protected VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology allows the staff of Progent's online support team to connect to your company's computer system remotely without compromising system security.
Progent's sophisticated technical support database application keeps thorough histories describing all support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the history of all help rendered to every client by any engineer. This archive of issues and repairs is stored as a quickly accessible internal knowledge base that allows Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support improves over time. Progent's advanced accreditations and working associations with major vendors such as Cisco and Microsoft make available additional massive support databases and permit fast response from manufacturers' in-house engineering staff with the result that Progent's online consulting specialists are able to come up with the most efficient solutions promptly.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's remote services in Durham North Carolina or to find out more about Progent's online support options, contact Progent at
Phone-based Technical Support Services Available from Progent
Progent's online technical support professionals offer advanced credentials in an extensive set of technologies. This wide range of technical skills allows Progent's engineers to handle almost any emergency that may crop up in a small company information system. Certifications awarded to Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To provide assistance to businesses with mixed-OS environments, Progent also offers the support of consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security specialists, and CISSP-ISSAP engineers.
Remote services provided by Progent to small businesses in Durham include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services address a wide range of information technology including system architecture, messaging systems, network and process security, UNIX and Windows coexistence, VMware technologies for server economization and easy management, and transitioning from older systems to the latest MS Windows or Linux-based environments. Progent's group-oriented methodology for solving technical problems enables fast escalation, if necessary, to engineers with appropriate experience to handle challenging scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers service expense.Progent's UNIX/Linux consultants can offer urgent online help for diagnosing problems within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the premier recognition for network professionals, and indicates a person's network technology skills at the expert level. Cisco qualified CCIEs can deal with the most intractable challenges surrounding network infrastructure planning, installation, management, security, and problem solving. CCIEs operate closely with Cisco's in-house product support engineers in isolating problems with Cisco IOS Software network management utilities and coming up with alternate approaches or identifying program updates. Cisco qualified CCIEs represent an exceptional value because their broad expertise allows them to resolve the most intractable problems rapidly. In common cases, less qualified engineers can struggle for hours or even days with the same tasks that a CCIE can resolve in minutes.
Few support providers make Cisco-qualified CCIEs available to assist small and mid-size businesses. Progent offers fast phone access to a Cisco-qualified CCIE so you can get immediate assistance for serious network problems that are hurting worker productivity but are outside the experience of your regular IT service personnel. Progent's Cisco CCIE support experts can tie into your environment using advanced remote troubleshooting technology in order to provide fast, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer consulting for the complete line of Cisco's popular family of networking devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-certified remote service engineers can provide computer system problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist your company with a wide range of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Microsoft Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full array of online PC desktop support services such as Microsoft Windows 7 migration, moving to 64-bit workstation applications, integrating Office 2010, and automating desktop configuration.
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CISSP and ISSAP Premier Network Security Specialists
Progent's qualified CISSP and ISSAP security consultants offer a variety of security services that can bolster the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or help your company to recover quickly following a damaging breach. Security solutions available from Progent include: thorough network security evaluation using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; establishing safe techniques for off-site and mobile communication; securing your email system against spam and DHA attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online support services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize local resources along with public clouds. To help you to integrate public cloud services with networks, Progent offers a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent offers the services of world-class online consulting professionals for contract IT projects that small companies often need. Billing rates for longer-term consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these special areas of computer technology enables customers to complete critical projects within budget and on schedule. Progent's project-based online consulting solutions include:
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Call Center Support
Progent's Help Desk Call Center programs for small and midsize companies with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Call Center support services are a convenient solution for small organizations who don't have the resources to build and maintain an internal Help Desk but who need fast response from an efficient Help Desk with proficient telephone support as well as the technical depth to escalate complex trouble tickets to high-level engineers.Progent's Co-managed Help Desk services make it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on the top PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting support can guide you in creating an effective new Call Center or improving your established organization, evaluating or enhancing Help Desk Call Center software products to meet the special requirements of your company, or adding occasional online staff to reinforce your existing Help Desk team during high-demand scenarios such as software transitions, mass updates, or rolling out brand new business software.
Progent's Call Center team of veteran information technology consultants provides your workers in Durham North Carolina immediate contact with an efficient support resource with years of experience delivering telephone-based support and remote diagnostics for networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk the reputation as a crucial enabler of company productivity, and Progent's target is to resolve rather than simply track network issues.
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Business Applications Support: Training, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group provides remote advanced consulting expertise and training in special business application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and training for popular Microsoft business applications including Microsoft CRM, Office Project, MS Word, and Office Excel. To learn more information on Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.Progent's Apple Mac experts can support the creative components of Apple Mac systems by delivering phone-based help support and training in graphics, audio, and video. Progent's support professionals can provide assistance in a large selection of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special procedures such as capturing or digitizing audio or video or putting together an audio/video post production lab.
Online Network Monitoring Services
Progent can provide companies in Durham North Carolina remote network monitoring support based on MS Operations Manager network monitoring, adapted by Progent to fit your business so that your network maintenance is proactive rather than reactive. By uncovering emerging problems before they evolve into crashes, system monitoring can ward off disruptive and costly network breakdowns. Progent can also assist with server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or systems based on a combination of OS platforms.
To contact Progent about emergency remote help with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Emergency Online Support, phone
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
Microsoft Expert Windows Server 2022 Live Migration Technical Consultant
Best Technology Consulting Windows Server 2022
Progent's certified Windows Server 2022 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
System Center 2016 Virtual Machine Manager Professional
Microsoft Certified Partner System Center 2016 Hybrid Cloud Integration Technical Support Services
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical issues uncovered by SCOM 2012.
Extended Support Desk Support and Help
24 Hour IT Services Extended Helpdesk
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
Support and Help SMS Server 2003 Upgrade
Top Onsite Technical Support Systems Management Server
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and standards to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system safe.
Consultancy Sun Solaris
UNIX IT Consultant
Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.
Operations Manager Example Application
Biggest Microsoft Operations Manager Case Study
Before Progent's MOM-based solution, network problems were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to fix network issues before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, safety and productivity.
Microsoft Azure cloud migration Development Company
Azure migration Programming Firm
Progent can assist small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
CISSP Certified Expert Remote Support Services Altaro VM Backup with Exchange
Hornetsecurity Altaro VM Backup and vCenter Network Consultants
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery options for individual files and emails, support for Windows Server CSV and VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
ASA 5540 Firewall Support and Help
ASA 5505 Firewall Online Support
Progent's Cisco CCIE-certified networking experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Catalyst Switch VSS Computer Consulting
Catalyst 3650 Switch Technical Support
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to realize the full benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch technology allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate real-time needs, expandable to facilitate future growth, safe enough to protect confidential information, and capable of differentiating and managing traffic flows to optimize system operations. Progent's Cisco certified engineers can show you how to select and integrate Catalyst switches appropriate for your business. Also, Progent's CISM certified security consultants can help you create a comprehensive security policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Avaddon ransomware protection and recovery Technology Professional
Technology Professional Ryuk ransomware protection and recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology by SentinelOne to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
After Hours Citrix VM desktops Online Help
virtual desktop delivery Professionals
Citrix has developed a comprehensive family of products that provide enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based delivery of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix virtualization products and help you plan, test, deploy, troubleshoot, and maintain Citrix solutions.
Support for IT Service Providers Setup and Support
Consulting for IT Service Firms Computer Consulting
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology experts under your own service brand as a seamless arm of your network services staff.
Online Consulting Catalyst 8500
Remote Support Services CRS Core Router
Cisco has developed an extensive product line of routers that includes appliances designed to provide the protection, performance, and reliability demanded by customers from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
24 Hour Ekahau Wi-Fi Network Design Troubleshooting
Ekahau Wi-Fi Site Survey and Design IT Consultant
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, deploy, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Microsoft Exchange 2003 Upgrade Technology Consulting
Exchange 2003 Server Upgrade Consulting
Progent's certified engineers provide computer support and network consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting services for Exchange 2003 Server include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Juniper SRX240 Router Technology Consulting
Juniper SRX240 Router Cybersecurity Tech Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows 2003 Server IT Consulting
Remote Technical Support Windows 2003
Progent's certified Windows Server 2003 engineers offer network support and IT consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support services include system design, deployment, project management, on-premises and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Microsoft 365 Mac Integration Technical Support Services
Microsoft 365 Teams Integration IT Consultant
Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in an array of product bundles targeted at customers ranging from individuals and home offices to enterprises. Progent can provide quick and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently combine on-premises and cloud products and services.
SQL Developer
Microsoft SQL Server Network Consulting Services
SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, reducing the complexity of creating, integrating, administering, and accessing enterprise information and analytical applications in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Les Kent has a 35-year track record of effective technology integration, business management, marketing, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major corporations.
Check Point Newxt Ceneration Firewalls Security Consultants
Network Intrusion Penetration Testing Check Point 23000 Firewalls
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based security services. Progent's consultants can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Remote Amazon Web Services enterprise hybrid cloud solutions Integration Firm
Amazon SQS Contract Programmer
Progent can provide affordable online consulting to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Microsoft BI Stack Programming Firms
Development Power Pivot
Progent offers remote and onsite expertise to assist you with any aspect of BI reporting ranging from troubleshooting or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI experts can assist your company to maintain your existing reporting environment, help you to migrate reports and databases from an outdated reporting product to a current one, and provide custom online training to meet your individual needs. Progent's management reporting and analytics consultants offer expertise in the leading BI reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Immediate Engineer client credential management
ProSight infrastructure documentation management Services
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Live Communications Server Integration Support
Microsoft LCS Server 2007 Technical Consultant
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering advanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, increased individual productivity, and better IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and onsite configuration support and mediation help for your Office Communications Server environment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add business value to your information network
Cisco Experts MySQL database Upgrade Help
Design Firms MySQL WorkBench
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can help businesses of all sizes to configure and maintain MySQL in a reliable IT environment that offers high levels of speed, expandability, and security. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.
Outsourcing Network Help Consultants
Immediate IT Support Outsourcing Services
Progent is structured to provide in-depth online support for all major technical areas associated with today's small business information networks and offers a variety of vital, as-needed services such as a temporary Chief Information Officer to offer advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, project management for critical projects such as office moves oroperating system migrations, connectivity consultants for building and maintaining fast and robust infrastructure, security specialists to verify information safety and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.
XenDesktop Integration
Citrix VHD desktops Online Consulting
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the business impact of your IT system; integrate XenDesktop technology with your servers, user computers, and peripherals; upgrade your older virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
Work from Home IP Voice Technical Consultant
Online Help At Home Workers VoIP
Progent can help small and mid-size organizations to implement VoIP platforms to provide their at-home workers the advantage of virtual access to the company phone system.
SCCM Cloud Integration Online Support
Online Support SCCM and Windows Server
System Center Configuration Manager automates software provisioning and updating, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, allows secure self service, and offers a common point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Cybersecurity Group Security Auditing
Cisco ASA Firewalls Evaluation
For small and midsize businesses, computer security and compliance is too complicated to master yet too dangerous to ignore. The world's largest institutions have been breached, and the top cloud services have on occasion been knocked out. It seems as though there's no place to run. Progent makes it affordable for smaller companies to carry out vital security tasks successfully by providing the benefit of billable time to the closest minute without any minimum charge for online help. You can have the help of a world-class computer consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.
Microsoft Activesync Consultant Services
Windows Mobile 7 Engineers
Progent's professionals offer experience in multiple technologies relevant to mobile connectivity such as system topology, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your business work and expense by applying their wireless experience to help you choose and integrate mobile access solutions that make sense for your business. Progent can also tune your network architecture so that mobile data devices work better.
Emergency Computer Service Alaska
North Dakota Computer Network Firms
Progent's Technical Response Center (TRC) provides national extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and remote direct network connection to troubleshoot and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to competent experts as required. For urgent problems, the TRC tries to respond to your call for support in less than one hour.
Exchange Server 2010 Migration Engineer
Exchange 2010 Migration Technology Professional
Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the benefits of Exchange 2010 for your business and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and support, simplifying management, and consolidating your vital communications technologies.
24x7 Apple Macintosh Network Engineer
macOS and Cisco Consultant
Progent's Apple Mac networking consultants can help you with a broad array of network infrastructure areas including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies such as VoIP and high-speed wireless connectivity. For business networks based solely on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of planning, configuring, and supporting a system infrastructure that is reliable, safe, productive and aligned with your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
After Hours Consulting Small Business Access Points
Small Business WAP121 Integration Support
Cisco's Small Business series of APs are Linux-powered units intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and debugging support to help you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or topology.
ProSight Email Data Loss Protection Engineer
ProSight Email Denial of Service Protection Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Great Plains Accounting Consulting Services
Dynamics GP ODBC Consult
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that let you analyze your business more thoroughly, turning raw information into valuable insights into your business.
SQL Server Management Studio Outsourcing
SQL Server 2016 AlwaysOn Availability Groups Support and Setup
SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
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