UNIX and Linux Online Emergency Help for
Durham Small Company Network Systems
For small and midsize companies located in Durham North Carolina, Progent offers technical support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided remote troubleshooting to businesses in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for challenging connectivity issues, as well as the assistance of CISSP and CISM-accredited security engineers to handle high-level security design and disaster recovery planning.
Progent's online technical support engineers offer excellent leverage because they are equipped with the practical background and the sophisticated tools to solve most information system issues rapidly. This lowers immediate costs because solutions take up a smaller number of chargeable minutes. Online help also eliminates the expense of dispatching a consultant to your site. Your organization benefits additionally in indirect costs by reducing or eliminating system downtime and related costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing policy for online support is structured to get the most out of your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you pay exclusively for the services that you actually get. In contrast to typical online support companies, Progent asks for no startup charge or minimum payments. Progent's one-minute granularity and clean policy for pricing avoid situations where fast fixes manage to turn into big bills. Progent's penchant for dealing with technical issues efficiently translates into your company saving money.
Progent's Online Service Technologies
Through years of experience, Progent has developed a set of customized tools and field-tested processes which allow the highest degree of effectiveness for remote engineering help and repair for small and midsize company computer networks. Progent provides protected VPN support for gateways from a variety of popular sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access allows the consultants of Progent's Technical Response Center to interface to your company's network without violating network security.
Progent's proprietary customer support reporting system includes extensive histories describing the service that Progent's customers have been provided. Progent's team consultants have access to the details of support rendered to each customer by every Progent consultant. This database of issues and responses is structured as a conveniently exploitable proprietary knowledge base that enables Progent's remote technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's high-level certifications and working associations with key vendors including Cisco and Microsoft permit access to other massive support knowledge bases and allow fast access to vendors' internal engineering staff so Progent's remote consulting specialists can come up with optimal solutions in the least time.
Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To get started with Progent's phone services in Durham North Carolina or to learn additional information about Progent's phone support options, call Progent at
Phone-based Technical Support Services Available from Progent
Progent's phone-based technical service professionals possess credentials in a comprehensive array of disciplines. This breadth of capability allows Progent's engineers to manage virtually any crisis likely to occur in a small or midsize company network. Certificates held by Progent engineers in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.
To support customers with mixed-platform networks, Progent also offers the services of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Online technical support services available from Progent to customers in Durham include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online support services address a broad spectrum of information technology such as network architecture, email systems, network and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server hardware economization and simplified management, and migration from older systems to the latest Microsoft Windows or Linux-based environments. Progent's group-oriented approach to solving network issues enables quick escalation, if necessary, to consultants with task-relevant expertise to handle challenging situations. This accelerates repair of urgent problems, reduces lost productivity, and lowers service costs.Progent's UNIX/Linux consultants can provide emergency remote help for diagnosing problems affecting UNIX/Linux systems based on popular versions of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco CCIE credential is the top accreditation for networking engineers, and indicates a consultant's networking knowledge at the expert level. CCIEs can handle even the most difficult challenges encountered in network infrastructure design, deployment, maintenance, protection, and repair. Cisco CCIEs work closely with Cisco's in-house support staff in analyzing problems with Cisco IOS network administration tools and developing workarounds or locating software updates. CCIEs offer exceptional cost-effectiveness since their deep expertise allows them to find solutions for the most difficult problems quickly. In typical instances, less qualified service providers can struggle for hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in minutes.
Few consulting organizations make Cisco CCIEs available to help small and medium sized companies. Progent can provide fast phone access to a Cisco CCIE so your company can receive urgent help for complex network problems that are lowering business efficiency but are beyond the comfort zone of your regular IT service group or consultant. Progent's Cisco CCIE consultants can communicate with your environment using state-of-the-art remote support technology in order to provide fast, secure, and economical analysis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's popular selection of infrastructure products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, as well as VPN solutions.
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Certified Windows Experts
Progent's Microsoft-premier remote support experts can provide computer repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can assist you with a wide variety of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 planning and configuration, Microsoft Teams migration expertise, Skype for Business Server planning and deployment support, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of online PC desktop consulting and support services such as Microsoft Windows 7 migration, moving to 64-bit desktop applications, configuring Office 2010, and automating desktop configuration.
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CISSP and ISSAP Premier Network Security Specialists
Progent's accredited CISM and CISSP network security engineers can provide a range of security solutions to bolster the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or assist your company to recuperate rapidly after a serious penetration. Security services offered by Progent include: in depth network security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; fast recovery from virus and worm attacks; configuring firewalls; building safe mechanisms for remote and mobile communication; defending your messaging system against spam and DHA attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting to help organizations of any size connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has over 20 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent offers the services of seasoned remote consulting professionals for contract projects that small companies often request. Progent's rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers involved. Progent's experience with these special fields of information technology enables clients to execute major projects economically and on schedule. Progent's special online consulting solutions include:
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Help Desk Call Center Services
Progent's Help Desk Call Center programs for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Call Center support services are well suited for small organizations who don't have the budget to build and maintain an in-house Help Desk but who need fast communication with an effective Help Desk with professional phone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.Progent's Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution built around the leading PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Help Desk consulting support can aid you in creating an efficient new Help Desk or revamping your current organization, selecting or enhancing Help Desk application software to handle the unique requirements of your company, or adding occasional phone support staff to work with your in-house Call Center team to deal with unusually busy events like software transitions, major upgrades, or rolling out new business software.
Progent's Call Center team of seasoned information technology consultants provides your workers in Durham North Carolina instant contact with a large network service group with extensive background delivering phone support and remote troubleshooting for networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk recognition as a solid contributor to company productivity, and Progent's aim is to solve and not just annotate network problems.
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Business Applications Services: Education, Programming, and Integration
Progent's Applications Experts Group can supply remote professional consulting expertise and education in special business application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers consulting, custom programming, and education for familiar Microsoft applications including CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To read more information on Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Apple Mac experts can promote the imaginative aspect of Apple Mac systems by delivering phone-based help services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects like scanning or digitizing audio/video or establishing an audio/video post production facility.
Online Network and Server Monitoring Support
Progent offers companies in Durham North Carolina online network and server monitoring services centered around Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so your network maintenance is proactive and automated. By anticipating emerging problems before they grow into downtime, system monitoring can minimize inconvenient and expensive service crises. Progent can also deploy server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or networks that incorporate a mix of platforms.
To contact Progent about urgent online assistance with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Online Support, phone
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
System Center 2016 Endpoint Protection Setup and Support
Microsoft Expert System Center 2016 Cloud Integration Online Support Services
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Premier network support professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company networks world-class reliability, security, and performance.
24x7 Developer SQL Server Capacity Planning
MS SQL Server Integration Companies
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Office Access database Expert Development
Biggest Java programming Professional
Progent's expert programmers, database designers, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering relational database designers and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other applications such as Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to create, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Colo Configuration
Emergency Colo Consultant Services
Colocation sites make it possible for businesses to share enterprise-class facilities for hosting network hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation strategy including selecting and moving to a colocation facility, designing system topology, specifying required equipment, on-premises and on-line maintenance, establishing offsite network administration, and education your IT personnel.
Windows Server 2012 R2 Active Directory Services
Windows Server 2012R2 Virtual Fibre Channel Remote Consulting
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, team, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Check Point Power-1 Firewall Security Services
Information Technology Consulting Check Point 26000 Firewalls
Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point's technology to offer an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central stop for on-going technical support, maintenance, training, and consulting expertise.
Consulting Services ProSight Email Security
Consultants ProSight Email Virus Filtering
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.
.NET MAUI Development Group
.NET VBA Integration
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or update .NET applications quickly and at low cost.
Consult UNIX, Windows
Solaris with Windows Services
If you are producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of high-value know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by delivering online and in-person support when your business needs it, Progent represents an affordable way for managing an information network that features high dependability, protection, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring, and Help Desk Call Center services.
Windows 11 Upgrade Specialist
Windows 11 Compatibility Testing Consulting Services
Progent's Windows 11 experts offer a range of services to support Windows 11 including cloud solutions, mobile device management, teleworker access, security and compliance, automated provisioning, and Call Center support services.
Microsoft Exchange Support Outsourcing
Microsoft Exchange IT Services
Progent is among the most expert information technology consulting firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive all the benefits of Exchange 2000 for typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Specialist Catalyst Wi-Fi 6 AP Configuration
24-7 CCDP Certified Online Support Catalyst 9166 Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Lync Server 2013 high availability Professionals
Lync Server 2013 Edge Server Pool Specialist
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Specialist Exchange 2010 Upgrade
Specialists Microsoft Exchange 2010 Upgrade
Progent's Microsoft-certified consultants can provide affordable remote and on-premises help to carry out your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded email system, educate your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing management services and technical help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Award Winning Consulting Slackware Linux
Fedora Linux Setup and Support
If your company is producing Linux-based software on a network that includes Windows-based servers, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of high-value expertise without the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person support when your business needs it, Progent represents an affordable solution for maintaining an information system that provides excellent dependability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring, and Helpdesk support.
Technology Consulting Services Microsoft 365 OneDrive Integration
Support and Integration Office 365 OneNote Integration
Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud products and services.
VMware Site Recovery Manager Failback Engineer
VMware Site Recovery Manager Consultant Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and administer a DR solution based on VMware SRM.
After Hours Cybersecurity Companies Juniper Junos os
Juniper Junos Configuration Secure
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Professionals SCDPM 2012 Deduplication
SCDPM 2012 and Exchange Remote Technical Support
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist companies of all sizes to plan, implement, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
WiFi 6/6E Management Technology Professional
WiFi 6/6E Integration Consulting
Progent can help you plan, configure, manage, and troubleshoot an efficient Wireless LAN infrastructure, recommend appropriate products, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough wireless system security plan that is well aligned with the security strategy for your entire business network.
Amazon AWS Machine Image Designer
Amazon AWS cloud services integration Developer Firms
Progent offers cost-effective remote support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Desktop VPN Software Outsourcing Consultant
Security Consulting Companies Remote Desktop
Progent's remote access and smartphone synchronization experts can assist your business to design and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they work tightly with your information network, enabling your business to optimize the efficiency of your remote workers.
802.11x Wi-Fi Site Survey Configuration
Best Remote Wireless Site Survey Specialist
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi network optimized for your environment, providing you a WLAN that delivers the coverage, speed, density, QoS, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Specialist Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9
Infor SyteLine CloudSuite Migration Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing and distribution organizations to simplify supply chains and streamline key processes to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
network infrastructure documentation management Specialist
IT documentation management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of the time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Apple OSX Tiger Consulting
Top Ranked Help and Support OS X
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent can also help your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For business environments built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Consultant Windows 2003 Server
Microsoft Windows 2008 Engineer
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting firm with practical experience and in-depth knowledge in designing and integrating seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT services can help you with designing, installing, managing, and supporting Windows Server solutions that maximize the business value of your IT network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
BlackBerry Email Services
BlackBerry BPS Specialist
Progent offers the expertise of BlackBerry-certified professionals who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven online service delivery model, offers small and mid-size businesses an efficient option for integrating BlackBerry devices and software productively into their information network.
24x7x365 Microsoft Mac and Linux Desktop Implementation
PC Desktop Online Help
Progent can deliver a variety of affordable online and on-premises support services to assist your business to configure, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Solaris Consultant
Network Consulting Sun Solaris
Progent's Solaris platform support services offer small companies and developers help with managing and maintaining Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Consultants Dynamics GP Software Development
Top Rated Dynamics GP Modifier Specialist
Progent's expert solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique needs of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of development tools that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Internet Security and Acceleration Server IT Consultants
Microsoft ISA 2004 Server Support and Integration
Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
SQL Server 2016 Disaster Recovery Specialist
SQL Server 2016 Standard Integration Services
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, data security, high-availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help businesses of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Engineers Codian
Polycom Video Conferencing Consultant Services
Progent offers access to a senior specialist with extensive experience installing, managing, and enhancing video conferencing systems from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT support group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization maximize the strategic value of your telepresence solution.
Duo Multi-factor Authentication Support Outsourcing
Computer Engineer Duo Two-factor Authentication (2FA)
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
24 Hour Consultants ProSight Email Spyware Protection
Best ProSight Email Encryption Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft SQL Server Consulting
SQL Server 2008 Upgrade Consultant
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide remote expertise to help businesses of all sizes to build, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Oklahoma Consultants
Network Installation Nevada
Progent's Technical Response Center provides national extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone help and remote direct network connection to isolate and repair network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate experts as required. For urgent problems, the Technical Response Center tries to answer your request for service within one hour.
IT Outsourcing Advantages Article
Biggest IT Outsourcing Best Practices White Paper
Progent's IT outsourcing packages offer budget-friendly computer support for mid-size corporations. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support expenses to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network foundation for your vital Windows-based applications including Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
System Center 2016 Computer Consultant
System Center 2016 Troubleshooting Help and Support
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Critical Security Bulletins Security Audits
Firewall Configure IT Security Alerts
This page contains current updates on cybersecurity threats, fixes, and leading practices. Contact Progent if you need help protecting your system against the latest cybersecurity threats.
Top Windows 7 Upgrade Professionals
Windows 7 Upgrade Engineers
Progent's certified engineers can provide remote and on-premises support services to assist your company to manage, support, and troubleshoot computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote access, smartphone and tablet management, Wi-Fi network design, and remote system monitoring and alerts.
ISA 2004 Firewall Technology Consulting
Microsoft ISA Server Onsite Technical Support
Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating corporate security designs for information systems with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
SharePoint Server 2003 IT Consultant
Microsoft Office SharePoint Server 2003 Onsite Technical Support
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint provides a central spot for your workers or clients to connect to, organize, distribute and interact with relevant information, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they've created in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can help you to maintain your existing SharePoint solution or upgrade to the latest version of SharePoint.
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