UNIX and Linux Remote Support for
Durham Small Company Computer Networks
For small businesses located in Durham North Carolina, Progent provides support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft technology. Progent has provided remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also offers the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the services of CISSP and CISM-certified security consultants to help with advanced security design and disaster recovery preparedness.
Progent's remote technical support engineers represent exceptional value because they are equipped with the real-world experience and the advanced technology to solve most network problems rapidly. Efficient support lowers direct costs since service calls require a smaller number of chargeable minutes. Remote help also eliminates the expense of sending a consultant to your office. Your organization saves even more in incidental costs by reducing or eliminating system downtime and associated costs stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused executives.
Progent's billing policy for remote help is designed to get the most out of your IT service investment. Progent bills on a per-minute basis for phone assistance, so you are invoiced just for the support that you actually get. In contrast to many online support firms, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and simple model for pricing do away with situations where quick repairs manage to end up as large bills. Progent's penchant for solving problems efficiently translates into your company saving cash.
Progent's Online Support Technologies
Through years of experience, Progent has developed an arsenal of optimized tools and field-tested processes which promote the maximum level of efficiency for remote help and repair for small company information networks. Progent provides safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access allows the experts of Progent's online support team to interface to your company's system remotely without breaching corporate security.
Progent's advanced service reporting system includes comprehensive records describing the support that Progent's clients have received. Progent's staff engineers have access to the specifics of all help delivered to each client by any Progent engineer. This archive of anomalies and resolutions is structured as a conveniently accessible proprietary database that enables Progent's remote support professionals to share their knowledge with the whole team to ensure that the value of Progent's support improves over time. Progent's high-level accreditations and close associations with key technology companies including Cisco and Microsoft make available other massive technical databases and permit priority access to vendors' internal engineering staff so Progent's remote service experts can find optimal solutions quickly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's phone services in Durham North Carolina or to find out more about Progent's online support options, contact Progent at
Remote Technical Support Services Available from Progent
Progent's phone-based network support professionals have credentials in a comprehensive array of disciplines. This breadth of capability permits Progent's consultants to address practically any problem likely to take place in a small business information system. Credentials awarded to Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.
To help businesses with multi-platform networks, Progent also offers access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.
Online services available from Progent to companies in Durham include:
-
UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide spectrum of information technology including system infrastructure, messaging systems, system and process security, UNIX/Linux and Windows integration, virtual server products for server consolidation and simplified management, and transitioning from older applications to current Windows or Linux environments. Progent's group-oriented approach to resolving technical issues promotes quick escalation, when required, to consultants with task-relevant experience to tackle complex scenarios. This expedites solutions of urgent problems, minimizes lost productivity, and lowers support expense.Progent's UNIX and Linux support engineers can offer urgent phone-based help for troubleshooting problems within UNIX, Linux, or Solaris systems based on leading derivatives of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware Linux
-
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
The Cisco CCIE certification is the top accreditation for networking engineers, and indicates a person's networking skills at the expert level. Cisco CCIEs know how to resolve the most complex problems encountered in network design, integration, management, security, and problem solving. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in analyzing problems with Cisco IOS network management utilities and developing workarounds or identifying program updates. Cisco CCIEs offer exceptional value because their deep expertise allows them to find solutions for the most difficult problems quickly. In many instances, less qualified service providers can wrestle for hours or days with the same tasks that a Cisco CCIE can dispose of in a few minutes.
Few service providers make Cisco CCIEs available to assist small and medium sized companies. Progent can provide fast telephone access to a CCIE so you can receive urgent support for severe network infrastructure problems that are lowering business productivity but are beyond the comfort zone of your local IT maintenance providers. Progent's Cisco-qualified CCIE support experts can connect to your computer system via state-of-the-art on-line troubleshooting technology to provide quick, safe, and affordable analysis and repair.
Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of networking devices including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as VPN solutions.
-
Authorized Windows Experts
Progent's Microsoft-premier online service engineers can provide network repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help you with a broad variety of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and integration, Microsoft Teams integration, Skype for Business Server migration consulting, Microsoft Lync Server integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a wide range of remote PC desktop services such as Microsoft Windows 7 integration, preparing for to 64-bit desktop applications, configuring Office 2010, and streamlining desktop configuration.
-
CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's qualified CISSP, ISSAP, and CISM network security consultants can provide a variety of security services to strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against assaults or assist you to recover quickly following a serious penetration. Security solutions available from Progent include: comprehensive security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Nikto; rapid recuperation from virus and worm attacks; installing firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and establishing round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide expert online support to help companies of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that utilize physical resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration services such as Microsoft 365 integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent can provide the services of seasoned remote consulting professionals for contract projects that small companies often need. Billing charges for longer-term consulting projects are set based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows customers to execute major projects within budget and on time. Progent's special remote consulting services include:
-
Help Desk Call Center Support
Progent's Call Center service options for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are designed for smaller businesses who don't have the resources to create an internal Help Desk Call Center but who require quick communication with a dependable Help Desk Call Center with professional telephone support plus the available expertise to escalate complex tasks to advanced engineers.Progent’s Help Desk Co-management services allow your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced service desk solution built around the top professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk consulting expertise can guide you in establishing an effective new Help Desk or enhancing your current organization, evaluating or modifying Help Desk application software to handle the particular demands of your company, or providing temporary phone support personnel to supplement your internal Help Desk resources to deal with unusually busy events like software migrations, mass upgrades, or rolling out new business software.
Progent's Help Desk team of veteran information technology experts provides your computer users in Durham North Carolina fast contact with a large technical support group with substantial background delivering telephone-based support and online repair service for computer environments powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a key driver of business performance, and Progent's policy is to resolve rather than just report technical problems.
-
Business Applications Support: Training, Programming, and Integration
Progent's Applications Experts Group can supply phone-based advanced consulting expertise and education in specific application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, MS Word, and Excel. For more information on Progent's expertise, programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Mac experts can support the artistic aspect of Macintosh computing by providing phone-based consulting support and training in imaging, audio, and video. Progent's consultants offer assistance in a range of Macintosh creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures like scanning or digitizing audio or video or setting up an audio/video post production facility.
Online Network and Server Monitoring Support
Progent offers businesses in Durham North Carolina remote network and server monitoring services powered by MS System Center Operations Manager network monitoring and reporting, adapted by Progent to accommodate your business so your IT maintenance is proactive rather than reactive. By anticipating emerging problems before they evolve into network outages, remote monitoring can minimize stressful and expensive information system crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or systems based on a mix of OS platforms.
To contact Progent about emergency remote assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Remote Help, telephone
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
ProSight Ransomware Defense Engineers
Signature-based Virus Protection Online Help
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Microsoft Teams with Outlook Professional
Microsoft Teams and iPad Consulting Services
Progent can assist your business to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Microsoft Dynamics 365 Finance and Supply Chain Help and Support
Axapta Setup and Support
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration support for secure, corporate-wide information sharing plus integration with Customer Relationship Management applications.
Internal Network Security Inventory Consulting Services
Internal Network Security Inventory Consultancy
Progent has put together two low-cost service packages designed to enable small businesses to receive an independent network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewalled perimeter to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from a secure computer within your company firewall to determine vulnerabilities to inside attacks. Both security inventory services are set up and run from a secured remote location.
24-Hour Herakles/QTS Test Lab Engineer
NLB Test Lab Engineers
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital costs and engineering risk while keeping critical IT initiatives on schedule.
Coder MS SQL Server
Microsoft SQL Server Information Technology Outsource
Progent's certified SQL Server developers and database administrators can provide online expertise to help businesses of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any element of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Remote Technical Support Microsoft System Center Operations Manager
Consulting Services Microsoft Operations Manager
Mid-sized companies can get all the advantages of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced IT service programs, mid-size businesses can choose a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer medium-size company networks world-class availability, security and productivity.
Barracuda Backup Management On-site Support
Barracuda Backup Bare Metal Recovery Network Engineer
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help your business to plan, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Consulting Support for Network Service Providers Computer Consulting
Consulting Support for IT Service Firms Support and Setup
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts under your own service brand as a seamless extension of your IT consulting staff.
Small Business Network Consulting
Small Business Network Integration
If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your company from dependence on single independent consultant while giving you cost-effective and dependable access to high-quality technical expertise. By providing network support service when you require it, providing specialized knowledge for critical technologies, delivering unique services such as 24x7 server monitoring, and billing only for support you receive, Progent offers you an affordable solution for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to build and support a robust and secure IT system and to benefit from fast access to the experienced consulting typically available only to businesses who can afford a sizeable in-house IT organization.
Juniper J4350 Router Compliance Auditor
Juniper J6350 Router Firewall Network Install
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows 2012 R2 Network Consulting
Windows Server 2012R2 Technology Consulting Services
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and validate a DR/BC plan.
Troubleshooting SCDPM 2012 Cloud Backup
Online Support Services Microsoft Data Protection Manager 2012
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to plan, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Small Business Server 2008 Support Outsourcing
Microsoft SBS 2011 Network Consultants
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer support expert with real-world background planning and integrating cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of experience integrating computer networks built on Microsoft technology. This background ensures you results in installing, administering, and repairing network environments that incorporate the Microsoft SBS Server suite of servers and productivity software.
Microsoft, Cisco and Security Certified Experts Remote Support Consulting Services
Remote Support Consultant Services
For medium-size businesses looking for IT support, Progent offers an array of alternatives including on-site help, on-line support, off-site Call Center, round-the-clock support with remote network monitoring, temporary staffing, site relocation services, software programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent provides expert in-person help for solving technical problems quickly and economically.
Emergency IT Consultants Remote Desktop Connection for Mac
Support Services Office for Mac
Microsoft Mac Office allows Mac users to run the world's most popular business programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows systems.
Consultancy Ubiquiti UniFi WiFi network
24-7 Ubiquiti UniFi access point Consultant Services
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices installed across multiple venues with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can help you to assess the benefits of Ubiquiti’s UniFi technology for your business and assist you to plan, install, manage, and maintain your UniFi solution.
Service Reports Network Engineer
CCIE Expert Certified Services Documentation Support Services
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to each customer. The discipline of detailing and archiving service activity allows more effective service and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
MSP360 Desktop Backup Online Help
MSP360 Desktop Backup Remote Support Services
Progent can help your company to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user miscues, computer glitches, malicious insiders, and external attacks like ransomware.
Contract Job Home Based Microsoft Consultants
Immediate Compensation for Cisco Consultants Openings
Our compensation model is built on contribution, so just like being an independent consultant, your earnings are entirely tied to your generated revenue. Certain Progent consultants stress quality of life and choose to consult at a more relaxed pace, using our flexible calendar to follow personal enthusiasms such as hiking, motorcycle racing, skiing, fishing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the opportunity to make major bucks through hard effort and long hours. Progent fully encourages both sides of the spectrum and everything in the middle.
Cybersecurity Firms SonicWall VPN
SonicWall Capture ATP Security Consultants
Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate processes.
Microsoft CRM Remote Technical Support
Microsoft CRM IT Consultant
Microsoft CRM helps small companies build positive customer relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve sales success and offer consistent, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer support data.
Apple Motion Class
Adobe Illustrator Training
Progent's Mac experts can support the creative aspect of Macintosh computing by providing consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
wireless IP phones and Aironet APs Network Consultants
wireless IP phones and Aironet APs Remote Technical Support
Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are mobile within office, hospitality, health-care or other environments where management wants portable phones that provide more control, security and durability than is achievable with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune numerous components of your wireless infrastructure such as access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants offer online and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Online Support Teleworker Solutions
Work at Home Consultants
Progent has two decades of experience assisting small and medium-size businesses to plan, install, optimize, administer, and debug information networks that support an at-home workforce.
Support and Help Fortinet Firewall IPS
Technology Consulting Services Fortinet 60 Series Firewalls
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard all your IT assets at the network edge, within the data center, at branches, and in the cloud.
Microsoft Certified Windows Server 2012R2 Configuration Manager Specialists
Immediate Windows Server 2012R2 Configuration Manager Remote Technical Support
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, team, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and test a DR/BC plan.
ISR Routers Technical Consultant
CCDP Certified ISR Router Outsourcing
Cisco offers an extensive array of routers that includes routers designed to provide the protection, bandwidth, and reliability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Cisco and Microsoft Certified Experts SharePoint application development Consulting
Custom Software Programming Firms
If you need help creating, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of program developers, database designers, and software project managers can ensure you get the job done on schedule and within your budget. Progent's experienced application programmers offer affordable and efficient remote help for projects as simple as writing VBA scripts for Office Excel or as challenging as developing line-of-business database applications built on Microsoft SQL Server or Oracle.
Catalyst 2940 Switch Technical Support
Emergency Catalyst Ethernet Switch Online Troubleshooting
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move efficiently from legacy appliances to modern devices.
Integration Consulting Massachusetts
CCIE Expert Certified Nationwide Remote Network Security Consultant
Progent’s National Support Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and remote secure network access to troubleshoot and repair technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as required.
Offsite Workforce Helpdesk Services Remote Consulting
Work from Home Helpdesk IT Consulting
Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk call center support for an at-home workforce.
Linux RedHat Remote Consulting Services
Linux RedHat Online Information Technology Outsourcing Firms
Progent provides national urgent phone support and consulting services for businesses that run environments powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote network consulting provides optimum return for your IT budget by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of situations your network issues can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist with the most challenging network issues.
Video Conferencing Support
Cisco VoIP Phones and CallManager Support and Integration
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Top Troubleshooting Wi-Fi RF Spectrum Analysis for Wi-Fi
Remote Wireless Site Survey Support and Help
Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi network.
At Home Employees VoIP Technical Consultant
Work at Home VoIP Consulting
Progent can help small and mid-size organizations to set up VoIP platforms to give their at-home employees the benefit of virtual extensions of the company phone network.
Remote Specialist Windows Server 2019 Storage Replica
Help and Support Windows Server 2019 Windows Admin Center
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist you to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Forefront Threat Management Gateway 2010 Engineer
Forefront Threat Management Gateway 2010 Computer Consultant
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server 2006 and provides a centrally managed web gateway that acts as a one-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Online Consulting Dynamics GP Accounting
Dynamics GP Support and Help
Dynamics GP can help you expand and control your company more efficiently by delivering easy access to strategic data and a rapid ROI. Dynamics GP confers important productivity benefits including its ability to expand the reach of your organization, manage your accounting, automate financial processes, standardize procedures across your business, refine inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to make sure you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Remote Network Support Professionals
Phone Support Network Engineer
For medium-size businesses who need network consulting services, Progent can deliver an array of options such as local help, on-line assistance, off-site Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional in-person support for fixing technical issues rapidly and affordably.
Custom e-Commerce Development Firms
Visual Basic Reporting
For custom application creation, Progent can provide software design consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Windows 8.1 Client Hyper-V IT Solution Providers
Windows 8.1 Services
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist companies of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can help create test environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.
24/7 SCOM 2012 Fabric Monitoring Onsite Technical Support
Online Consulting SCOM 2012 R2
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Select Topic: