UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support for
Durham Small Business Information Networks
For small companies located in Durham North Carolina, Progent offers help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has delivered remote support to businesses in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation CCIE-qualified engineers for complex connectivity issues, as well as the assistance of CISA and CISSP-certified security engineers to help with high-level security architecture and disaster recovery preparedness.
Progent's remote technical support engineers offer exceptional leverage due to the fact that they are equipped with the practical background and the advanced tools to solve most information system problems quickly. Efficient support lowers immediate expenses because solutions accumulate fewer billable consulting minutes. Remote help also avoids the cost of dispatching a consultant to your site. Your organization saves even more with indirect costs by reducing or avoiding network outages and related costs resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused management.
Progent's pricing policy for remote support is structured to maximize the impact of your IT service investment. Progent charges by the minute for telephone-based consulting, so you are invoiced just for the services that you receive. Unlike many remote service firms, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing do away with situations where quick repairs manage to end up as large invoices. Progent's penchant for dealing with problems quickly translates into your company spending less cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has refined a collection of customized technologies and proven processes which promote the maximum level of efficiency for remote engineering help and repair for small and midsize company computer systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity permits the staff of Progent's Technical Response Center to interface to your company's environment without breaching network security.
Progent's proprietary customer support reporting system keeps comprehensive histories of all support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the records of support provided to each Progent customer by every consultant. This archive of issues and solutions is organized as a conveniently retrievable support database that allows Progent's online technical engineers to share their experiences company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's high-level certifications and working relationships with key vendors including Cisco and Microsoft permit access to other extensive technical databases and permit fast access to manufacturers' in-house support staff with the result that Progent's remote service specialists are able to determine optimal resolutions promptly.
Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To access Progent's phone services in Durham North Carolina or to learn more about Progent's phone support programs, contact Progent at
Remote Network Support Services Offered Progent
Progent's remote support engineers have advanced credentials in an extensive set of technologies. This wide range of capability allows Progent's consultants to address almost any crisis that may crop up in a small company information system. Certificates held by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To provide assistance to clients with mixed-OS environments, Progent also provides the skills of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support services Offered by Progent to customers in Durham include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad array of information technology such as network architecture, email systems, network and operational security, UNIX and Windows integration, VMware products for server hardware consolidation and simplified administration, and migration from legacy applications to the latest Windows or Linux-powered solutions. Progent's team-oriented methodology for solving technical issues promotes fast escalation, when required, to engineers with appropriate experience to handle challenging scenarios. This expedites repair of critical problems, minimizes lost productivity, and cuts support expense.Progent's UNIX and Linux consultants can offer emergency remote assistance for analyzing anomalies within UNIX/Linux networks based on popular derivatives of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for network infrastructure professionals, and certifies a person's networking knowledge at the expert level. Cisco CCIEs know how to resolve the most difficult issues surrounding network infrastructure planning, installation, administration, protection, and repair. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with IOS network administration tools and coming up with alternate approaches or identifying program patches. CCIEs offer exceptional cost-effectiveness since their depth of expertise enables them to solve the most complex problems quickly. In many cases, less experienced consultants can wrestle for hours or even days with the same tasks that a CCIE can dispose of in a few minutes.
Few consulting providers make CCIEs available to assist small and mid-size businesses. Progent can provide quick telephone contact with a CCIE so your company can get urgent support for serious network problems that are lowering worker productivity but are not within the comfort zone of your regular computer maintenance group or consultant. Progent's CCIE consultants can tie into your computer system by means of the latest remote troubleshooting technology to perform efficient, safe, and economical diagnosis and remediation.
Progent's CCIEs offer consulting for the complete line of Cisco's top-selling selection of connectivity appliances such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN products.
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Certified MS Windows Expertise
Progent's Microsoft-certified online service professionals can deliver computer system problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the assistance of consulting professionals who can assist your company with a wide variety of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint Server 2019 design and deployment, Microsoft Teams consulting, Skype for Business Server planning and deployment consulting, Lync Server integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a wide range of remote PC desktop support services such as Microsoft Windows 7 migration support, moving to 64-bit workstation applications, configuring Microsoft Office 2010, and automating PC desktop image creation.
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CISSP and ISSAP Certified Network Security Professionals
Progent's accredited CISSP and ISSAP security consultants offer a range of security services that can improve the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to clean up quickly following a serious penetration. Security support services offered by Progent cover comprehensive security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick recovery from malicious assaults; integrating firewalls; designing secure mechanisms for remote and mobile connectivity; protecting your messaging system against viruses, spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support to help organizations of all sizes integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize on-premises IT assets along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has over 20 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent offers the services of seasoned remote consulting experts for contract IT projects that small companies often need. Progent's rates for longer-term consulting projects are determined according to the qualifications of the consultants required. Progent's experience with these special fields of computer technology enables customers to complete critical projects economically and on schedule. Progent's special remote engineering services include:
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Help Desk Call Center Services
Progent's Help Desk Call Center service options for small companies with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller companies who don't have the resources to support an in-house Help Desk Call Center but who need fast access to a reliable Help Desk Call Center with professional phone assistance as well as the in-depth expertise to escalate the most challenging tasks to advanced consultants.Progent’s Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the top professional services automation tool for managing service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting support can support you in creating an effective new Help Desk or improving your established one, identifying or modifying Help Desk software to address the particular needs of your corporation, or adding occasional phone support staff to reinforce your internal Help Desk group to deal with unusually busy situations like software migrations, major upgrades, or rolling out new business software.
Progent's Help Desk Call Center staff of veteran network experts gives your clients in Durham North Carolina rapid access to an efficient support resource with substantial experience delivering phone support and remote troubleshooting for networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk perception as a significant driver of business productivity, and Progent's policy is to fix rather than just annotate technical issues.
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Business Applications Support: Training, Development, and Problem Solving
Progent's Applications Consulting Group can supply remote advanced consulting expertise and education in key business application areas such as ERP, MRP, accounting system customization, and CRM. Progent also offers expertise, customization, and education for Microsoft business applications including CRM, Project, Word, and MS Excel. To learn additional information about Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac professionals can support the artistic components of Apple Mac computing by delivering phone-based help support and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special jobs such as capturing or digitizing audio/video or building an audio/video post production facility.
Remote Network and Server Monitoring Support
Progent can provide businesses in Durham North Carolina online computer system monitoring services centered around Microsoft Operations Manager network monitoring, customized by Progent to fit your business so that your IT support is proactive and automated. By uncovering looming trouble spots before they cause full-scale emergencies, system monitoring can head off disruptive and expensive service crises. Progent can also use system monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or networks that support a variety of operating systems.
To get in touch with Progent about emergency remote assistance with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Online Help, telephone
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
An index of content::
Emergency Consultancy Services Company MCP
CCDP Small Business IT Consulting Firms
Progent offers customers the services of consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that customers deserve to know that their IT service professionals have accredited testing plus broad practical experience so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor help than is offered to uncertified service providers, allowing Progent to offer customers a better level of IT support. In addition, major certifications such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory requirements by using the services of accredited IT professionals.
Virtual Office Microsoft Certified Job Openings
24-Hour Contract Job Opportunities Home Based Network Consultants
Progent's work environment will make you a more capable consultant by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the best professional talent for you to operate with, providing a state-of-the-art system infrastructure, running proprietary software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and retaining customers.
Professional Microsoft Lync Server 2013
Lync Server 2013 and Cisco UC Technology Professional
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and protected communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP-based and PSTN telephony across a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Catalyst Wi-Fi 6 AP Site Survey Configuration
Catalyst 802.11ax AP Migration Remote Troubleshooting
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Meraki 802.11ac Access Point Upgrade Technology Consulting
Meraki 802.11ac AP Migration Technical Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Support Outsourcing Exchange 2007 Edge Server
Exchange Server 2007 Outsourcing
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Cisco Certified Experts Fault-tolerant Data Centers Consultant
Engineer Zero Downtime Data Center
Progent's Data Center consultants can help you identify fault-tolerant data centers that match the specific requirements of your business. Fault tolerant co-location sites are especially appealing to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a minimum level of fault tolerance is too expensive for typical small businesses. Progent can help you get all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and maintenance services.
Cisco Certified 64-bit Computing Specialists
64-bit Processing Technology Professional
Progent’s Microsoft-premier engineers can assist your organization to update your servers or workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit processing, design an efficient migration strategy that minimizes business interruptions, and provide economical, professional remote support to assist you to install 64-bit operating systems and application programs on your existing computers.
Microsoft Windows Server 2016 Hybrid Computer Consulting
Windows Server 2016 Hyper-V Consultant Services
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Q and A about Network Professional Subcontractor Job
Q and A about Freelance Cisco Consulting Part-Time Jobs
For replies to common enquiries about being a consultant at Progent, refer to Working with Progent Questions and Answers.
Help and Support Anti-Spam
Support and Setup Antivirus
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing constantly improved spam and virus filtering, policy administration, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outbound email testing to let you troubleshoot your email environment and define and enforce corporate email policy.
24/7/365 64-bit Processing Professionals
64-bit Upgrade Support and Setup
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs that you want to retain plus the latest 64-bit versions of software you plan to install.
Security Consulting Palo Alto Networks WildFire
Palo Alto Networks Security Firm
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern security solution that extends across your on-premises and cloud assets and protects all users anywhere with any endpoint device.
Services Google GCP Cloud Storage integration
Google Cloud Backup Specialist
Progent offers cost-effective online and onsite support to assist businesses of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
After Hours Microsoft Expert Project Management Technology Professional
Engineer IT Development Project
For enterprise project management assistance, Progent can provide access to veteran information technology experts with decades of experience in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow best practices to make sure development or deployment projects are completed on time and on budget.
Technical Support Services Telecommuting
Offsite Workforce Engineer
Progent has 20 years of background helping small and medium-size companies to design, install, optimize, manage, and debug IT networks that support remote workers.
Top Quality CCIE Expert Certified Redundant Branch office Connectivity Consultant Services
Consulting Services Redundant Connectivity
Progent’s high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses create non-stop Interoffice connectivity through redundant system architectures with transparent failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office connections supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable non-stop interoffice networking.
Exchange 2003 Server Upgrade Professional
Microsoft Exchange 2003 Engineer
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can provide local personnel to help enterprises with deployments of Exchange Server in the or any region served by Progent's engineers.
Engineers ProSight Email Encryption
Email Image Spam Protection Professional
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Email Polymorphic Virus Protection Consult
Specialist Email White Lists
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Remote Troubleshooting Catalyst 9100 Series AP Management
24x7x365 Catalyst Wi-Fi 6 AP Management Consultant
Progent's Cisco-certified Catalyst 802.11ax WAP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
24/7/365 Certified Cybersecurity Management Specialist
CISM Certified Cybersecurity Management Professionals
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of performance that information security managers are required to master. It gives business management the assurance that consultants who have qualified for their CISM credential possess the experience and capability to deliver effective security administration and support services.
PST files and Outlook for Mac Support and Help
24/7 Mac and Outlook Web App Support Outsourcing
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send messages, examine the GAL, copy addresses, synchronize calendars, and invite people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.
Live Communications Server 2007 Professional
Microsoft LCS Server Specialist
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution offering advanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, highly available IM platform. Effective deployments of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server across your entire organization.
ASA 5500-X Firewall with Firepower Integration Support
Cisco Firepower 9300 Series Firewalls Remote Support Services
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, private clouds and public clouds.
Virtualization Consultancy
Mission Critical IT Applications Technology Consulting Services
With virtual server technology, companies are able to operate multiple virtual machines on one actual server. Virtualization technology allows companies to enjoy all the benefits of server isolation, while avoiding the expense that goes with purchasing extra server hardware. Virtual servers are the enabling technology for private clouds, which provide major advantages including lowering the costs of hardware, facilities, and management while improving data protection, network availability, and recoverability. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you in all areas of server virtualization and administration to enable your business to cut costs and conserve time.
IT Services Catalyst Wi-Fi 6 AP Placement
IT Consultant Catalyst 802.11ax AP Migration
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Windows 2000 Server On-site Support
24-Hour Windows 2000 Server Online Help
Progent's certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and support services include network planning, deployment, documentation, local and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Largest Server Monitoring Online Support Services
Engineers System Center MOM
Even if your business has a minimal network support group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT professionals, the latest system management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital network applications and hardware operating.
UNIX Upgrade Consulting
Sun Solaris Upgrade Consultant
Progent can help you to design and implement an efficient transition from a Sun Solaris-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce productivity disruption by developing an efficient transition strategy that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current environment, migration strategy and testing, Microsoft Exchange migration support, information and application migration, and processor and mass storage migration and economization.
Top Power Query Programming Companies
Integration Companies Microsoft Management Reporter
Progent can provide remote and onsite consulting to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and deploying an advanced business intelligence environment. Progent's BI consultants can help your company to maintain your current BI system, assist you to migrate reports and databases from a legacy reporting product to a current one, and deliver custom online mentoring to meet your individual requirements. Progent’s management reporting professionals offer experience in the leading business analytics reporting platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Computer Consultants PIX Firewall Upgrade
IT Consultant PIX Firewall Migration
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to more current firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Windows 10 Installation Specialists
Windows 10 Training Support and Help
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and ongoing technical help.
Amazon enterprise hybrid cloud solutions Development Firms
Amazon AWS hybrid cloud integration Coding
Progent offers affordable online support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
ProSight Email Virus Filtering Consulting Services
Email Predictive Sender Profiling Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Endpoint Virus Immunization Online Technical Support
Support and Help ProSight Endpoint Protection Services
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Work from Home Endpoint Management Online Technical Support
Professional Teleworker Endpoint Management
Progent can assist small and medium-size companies to implement efficient remote endpoint management and monitoring systems for administering endpoints used by telecommuters.
Watchguard Security Team
Firewall Security Security Contractor
Progent offers small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security plan and choose the right technologies from a variety of vendors to support your security goals while staying within your budget restraints.
Open Now Lync Server 2013 and SharePoint Professionals
Professionals Lync Server 2013 Back End Server
Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and carry out a deployment of Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing functions of MS Office applications, and offer webinar training and ongoing technical support for Microsoft Lync and other Microsoft platforms.
Integration Support Supplemental IT Staffing Services
Microsoft Certified Partner Short Term IT Staffing Services Specialists
Progent's temporary staff augmentation services allow organizations to respond to sudden increases in demand for network professionals without incurring the expense and delays associated with identifying and hiring reliable technical workers and without adding to your permanent workforce.
24-Hour System Center 2016 and Operations Management Suite Computer Engineer
Microsoft Certified Partner System Center 2016 Data Protection Manager Configuration
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class availability, security, and performance.
Lync Server 2013 and Exchange UM Server Specialists
Microsoft Lync Presence Consulting
Progent's Microsoft consultants can help your company to assess the value of Microsoft Lync Server for your business and can assist you to plan and carry out a deployment of Microsoft Lync Server 2010 that unifies the administration of IM and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the collaborative functions of MS Office applications, and offer training and continuing technical support for Lync Server and other Microsoft platforms.
64-bit Processing Consultant Services
64-bit Migration Consultant Services
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you intend to keep plus the new 64-bit editions of software you wish to run.
Virtual Machine Hosting Consult
Private Cloud Integration Consultant
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that gives the highest degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization technologies that allow small companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
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