Durham, North Carolina Microsoft Premier Consulting
Windows Server: Planning, Migration, Troubleshooting
Overview of Progent's Consulting Services
The sophistication of Microsoft Windows Server technology calls for a network consulting group with hands-on experience and broad technical skill in planning and implementing cohesive business technology systems. Progent's veteran Microsoft-certified consultants, with an average of over a decade of field experience in Microsoft technology support, assures your company's results configuring Microsoft Windows Servers in ways that optimally support your long-term business goals. Progent can assist your Durham, North Carolina company with planning, installing, managing, and repairing Windows Server-powered solutions that maximize the strategic impact of your IT system.
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Progent has assembled an expert team of Microsoft-authorized service engineers who can assist your business to repair Microsoft Windows Server problems quickly through Progent's Technical Response Center. This service can lower service costs and minimize business disruption by utilizing Progent's proven online remediation techniques. Progent has delivered remote help to small and midsize companies in each state in the U.S and in many countries around the world. (Refer to Progent's nationwide customer commendations).
Progent's Cisco CCIE certified network engineers have the skill to help with difficult infrastructure problems that impact Windows Server performance. Progent's team of Cisco CCIE network infrastructure experts is among the biggest ever organized to provide urgent Cisco CCIE online service to small companies.
Progent's CISM and GIAC certified security experts can help your company to protect against or clean up after assaults. Progent's security specialists can perform a thorough security assessment of your network protection and can propose enhancements to your security architecture and policies to safeguard your IT system.
Progent's Microsoft Windows Server consulting and maintenance professionals can assist you to prepare for and implement non-disruptive migrations from outdated environments to a current Windows technology. In addition, Progent can provide automated network monitoring to ensure your company's critical servers stay working efficiently, and Help Desk Call Center Services or Shared Help Desk Services for rapidly escalating server issues to certified experts. Progent can assist your company you to plan, implement and administer Windows Server ecosystems that incorporate physical and cloud infrastructure. (Find out about Progent's Azure enterprise hybrid cloud solutions.)
Microsoft Windows Server platforms supported by Progent's consultants include:
Windows Server 2022 Planning and Integration Support
Windows Server 2022 expands on the technology behind Windows Server 2019 and related software and services to provide improvements in critical areas that include multi-layer security, integrated support in Microsoft Azure for major Windows Server applications, unified management for hybrid on-premises and multi-cloud environments, plus increased availability for Azure-based VMs. Progent's certified Windows Server 2022 consultants can assist you to design and implement a smooth migration to Microsoft Windows Server 2022 based on your existing network model or a new on-prem, cloud-centric, or hybrid architecture. Progent's consultants can assist your company to evaluate the business value of migrating to Windows Server 2022 and can show you how to implement Microsoft Windows Server 2022's innovative features including Hotpatching, DNS-over-HTTPS, and Storage bus cache. For more information, see Windows Server 2022 planning and migration services.
Microsoft Windows Server 2019 Migration and Integration Consulting
Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support. Top improvements with Windows Server 2019 include Windows Admin Center for unifying management across local and cloud-based deployments, container networking with Kubernetes, Cluster Sets for creating and managing massive high-availability clusters, and Storage Migration Service for simplifying the migration from legacy Windows servers. Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. (To find out more, see Active Directory and Azure AD planning and deployment expertise.) Progent's Windows Server 2019 disaster recovery experts can help you to plan and deploy a a high-availability environment built around Microsoft's modern Cluster Set tools.
Windows Server 2016 Migration Support and Hybrid Cloud Consulting
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools.
Windows 2012 Server R2 Planning and Deployment
Windows Server 2012 R2 builds on the powerful technology of Windows Server 2012 and includes additional features that reduce management costs, increase uptime, slash storage system storage expense and improve storage system throughput, and make it more convenient for mobile workers and telecommuters to run key applications. Progent's Microsoft-certified Windows Server 2012 R2 experts can assist you to determine the potential benefits of Windows Server 2012 R2 for your organization, plan and implement pilot and live installations, develop an appropriate Cloud integration plan, educate your IT management group, assess and strengthen your information security profile, solidify your network infrastructure, and deliver business continuity planning services.
Windows Server 2012 Design and Configuration
Microsoft Windows Server 2012 is the first cloud-ready version of Windows Server. Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 for your company, develop pilot environments and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create an enterprise-wide security strategy, streamline IT administration, and help with creating applications. Find out more about Progent's Microsoft Windows Server 2012 planning and integration services.
Microsoft Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and versatility that improve productivity of local, branch office, and mobile workers. Progent's network professionals can provide affordable remote engineering, technical support, and training services to help your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your information system. Learn additional details concerning Progent's Windows 2008 Server R2 consulting.
Microsoft Windows 2008 Server Integration Support
Windows 2008 Server offers the many advantages of previous versions of Microsoft Windows Server and adds important innovations like virtual servers, expanded web technology, tighter protection, and streamlined management. Progent can assist you to maintain Microsoft Windows 2008 Server or migrate to Microsoft Windows Server 2008 R2 to improve the dependability, protection, efficiency, and functionality of your IT system while at the same time lowering operating expenses and executive distraction. Learn additional information about Progent's Microsoft Windows 2008 Server help.
Windows 2003 Integration Support
Microsoft's Windows Server 2003 OS remains popular due to the fact that it offers a reliable, world-class information system platform that brings significant improvements compared to its predecessor, Microsoft Windows 2000 Server. These capabilities improve upon the basic reliability, availability, expandability, and security incorporated in Microsoft Windows Server 2000, making Microsoft Windows 2003 a benchmark for performance, reliability, and security. Find out additional information concerning Progent's Windows 2003 consulting and support.
Microsoft Windows 2000 Server Upgrade Support
Windows 2000 is a legacy server that builds on the power of Microsoft Windows NT's innovative design, incorporating standards-based directory, web, communications, file, and print services with robustness, easy administration, and support for fast networking products to offer a proven foundation for merging your business processes with the Internet. Progent's Microsoft premier consulting experts can help you in upgrading to the latest releases of Microsoft Windows servers. Read more details concerning Progent's Windows 2000 Server migration support.
Windows Server Upgrade Support
Progent's consulting experts can help you to transition from any Windows Server system or legacy OS to the current version of Microsoft Windows Server. Progent can assist you in all phases of your upgrade or migration. Progent offers as-needed expertise to help you get through the most critical parts of your transition, or Progent can provide comprehensive project management services to ensure you adhere to industry best practices in planning and deployment and eliminate the need for costly do-overs. Whatever way you use Progent's support, you will be able to take advantage of Progent's broad experience and knowledge sharing to realize the highest possible business value from your Windows Server environment. Find out more about Progent's Microsoft Windows Server 2019 Upgrade and Migration Consulting.
In order to ask Progent about engineering support for Microsoft Windows Server in Durham NC, phone
Progent's Consulting Services for Microsoft-based Platforms
For organizations of any size in Durham North Carolina, Progent's Microsoft-certified experts offer low-cost remote network assistance and professional consulting services for the entire array of Microsoft .NET Enterprise Servers. Progent can provide Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support, Windows Server 2008 expertise, and Windows Server 2003 upgrade help. Progent's migration, installation, optimization, and support capabilities cover system architecture, deployment, and administration help for
project management and documentation, local and remote
IT support and network repair,
Help Desk Support, certified
security expertise, turn-key
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's Microsoft System Center 2016 consulting experts include System Center 2016 Operations Manager (SCOM 2016) specialists, System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist you to design and implement Microsoft's platform for unified management of hybrid cloud environments that combine physical datacenters and cloud-based infrastructure and services.
Progent in addition offers a full range of remote desktop consulting and support services including Windows 11 system design and upgrade assistance, Windows 10 configuration support, Windows 8.1 support, Microsoft Windows 7 support, preparing for to 64-bit computing, preparing for to 64-bit computing, configuring Microsoft 365, and automating workstation deployment.
In case your Durham North Carolina company requires urgent online help from a Microsoft certified network expert, go to Progent's Urgent Remote Technical Support.
Find out more details about Progent's Certified Microsoft .NET Server Expertise.
An index of content::
ProSight Network Health Reports Consult
Remote Network Infrastructure Monitoring Professionals
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, better compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability.
SQL Server 2017 OLTP Technical Consultant
SQL Server 2017 Standard Technical Consultant
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand design review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Hybrid Configuration Wizard Support
Microsoft 365 and iPhones Engineer
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
SharePoint 2013 Newsfeeds Professional
SharePoint 2013 Web Parts Remote Troubleshooting
Progent has been delivering SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 migration.
Help and Support SCCM 2016 MDM
Remote Setup and Support Microsoft Configuration Manager 2016
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, allows safe self service, and offers a single point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Programming Company Microsoft Project Server
Project Server 2010 Design and Installation
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and debugging all versions of Project Server and can provide a wide variety of cost-effective remote support services following proven best practices to assist businesses of any size to get all the advantages of this leading platform. Services available from Progent include solution planning, installation and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and specialized webinar training.
Ekahau Wi-Fi Site Survey Consulting Services
Ekahau On-premises Wi-Fi Site Survey Support
Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, enhance, manage and debug a Wi-Fi solution customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
Juniper SSG5 Router Security Audit Services
Juniper SSG Series Firewall Technology Consulting Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Meraki WiFi 6/6E AP Help and Support
Cisco Certified Expert Support and Setup Meraki WiFi 6E Access Point
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and troubleshooting services to help you to design, install, administer, tune, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to design and deploy hybrid networks that integrate local and cloud-based services and that provide seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your wired and wireless devices.
24/7 Forefront TMG Firewall Technology Consulting Services
Professionals Forefront TMG 2010
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server and provides a centrally administered web gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified consultants can assist you to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Engineer Dynamics GP System Upgrade Planning
Dynamics GP System Upgrade Planning Engineer
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has delivered integration, customization, training, and debugging services since the platform's original release. Progent offers high-level support for upgrading out of date Dynamics GP ERP systems. Progent can help your business to design, pilot, and carry out an efficient upgrade from a a legacy release of GP to the latest edition of Dynamics GP.
Outlook Web App and Mac Consulting Services
Microsoft Entourage and Exchange Remote Troubleshooting
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and transmit messages, examine the GAL, import addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
24-7 Network Security Auditor Pix
Pix Firewall Audit
For small and midsize companies, network security and information assurance and compliance is excessively complicated to stay ahead of but too risky to overlook. The world's largest institutions have been hacked, and the leading cloud services have on occasion been knocked out. It seems as though there's no place to run. Progent makes it affordable for small and midsize companies to implement critical security projects effectively by offering the benefit of billable time to the closest minute with no minimum billing for online support. You have the help of a seasoned information expert to provide just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including security assessments, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security plan.
At Home Workers Security Consulting
24x7 Remote Employees Security IT Consultant
Progent can assist small and mid-size companies to install endpoint security defense systems and deliver mitigation expertise to support at-home workers.
Google Cloud hybrid solutions Engineer
24-Hour Enterprise hybrid cloud Engineers
Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Core Routers Computer Consultant
CCIE Expert Certified ISR 1100 Router Computer Consulting
Cisco has developed an extensive product line of routers including routers designed to deliver the security, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Juniper SA4500 SSL VPN information Systems Audit
Juniper SA700 SSL VPN Information Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
External Security Scan Specialists
Internal Network Security Inventory Specialists
Progent has put together two low-cost service packages intended to allow small businesses to get a professional network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer administers an extensive examination of your network from beyond your firewalled perimeter to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from an authorized machine inside your company firewall to assess the risk to internal threats. Both security inventory services are configured and executed from a secured remote site.
Emergency Fortinet 90 Series Firewalls Support
24/7 Fortinet 30 Series Firewalls Professionals
Fortinet next-generation firewalls are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet security appliances to safeguard all your IT assets at the network perimeter, within the data center core, at branches, and in the cloud.
NetDocs and Azure Specialists
NetDocuments Migration Technology Professional
NetDocuments (NetDocs) is a cloud-based document management system built for legal workflows. Progent can provide online guidance from NetDocuments consultants who can assist your law firm to design, configure, administer, tune, or debug a document management system (DMS) environment powered by NetDocs.
Consulting Lync Server 2013 Web Apps Server
Microsoft Lync Presence Services
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to help your company to maintain and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Help and Support Catalyst Switch VSS
24/7 Help and Support Catalyst 4900 Switch
Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated switches to current devices.
64-bit Upgrade IT Services
64-bit Migration Specialist
Progent's Microsoft-certified engineers can help you to enhance your desktops from 32 to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit desktop computing, design an efficient migration process that reduces operational interruptions, and deliver economical, expert online support to aid you to install 64-bit desktop software and application software on your current hardware.
Emergency Cisco IOS XE Consultant
Catalyst 6800 Switch Consulting
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize all the advantages of bringing smart traffic control into their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities to make your network infrastructure sufficiently available to handle real-time requirements, expandable to support growth, safe enough to protect confidential information, and capable of prioritizing and controlling traffic flows to optimize network operations. Progent's Cisco certified consultants can show you how to select and deploy Cisco switches that make sense for your company. Also, Progent's CISA certified security consultants can show you how to create a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Virtual Support Desk Online Support Services
Extended Help Desk Specialists
Progent provides several essential types of Help Desk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your customers easy access to a dependable support group with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business performance. Progent's goal is to fix rather than simply report problems.
Cisco ASA 5500-X Firewall Outsourcing
Consulting Services ASA 5500-X Firewall with Firepower
Progent's experienced Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
NetApp MetroCluster Troubleshooting Consultant Services
NetApp MetroCluster and FlexPod Engineer
Progent offers enterprise clients the services of a NetApp-certified consultant for online or on-premises support for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments efficiently following best practices.
Learning Microsoft Entourage for Mac
Entourage Training Professional
Progent can provide onsite training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac application software.
SQL Server 2019 Consulting
SQL Server 2019 Security and Compliance IT Consulting
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive information management system.
Consultant Services Wi-Fi VoIP phone integration
24x7 wireless IP phones and CUCM Online Support
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are on the move within campus, hospitality, retail or other venues where IT management requires user endpoints that provide more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your Wi-Fi infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
wireless IP phone configuration Troubleshooting
wireless IP phones and Meraki APs Network Consultants
Progent's Wi-Fi VoIP phone configuration consultants can provide online and on-premises assistance to help you build and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
MSP360 B2 Backup Storage Network Engineer
Biggest MSP360 B2 Backup Storage On-site Technical Support
Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and permits businesses to build a data protection solution with a minimum Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system errors, malicious insiders, and malware assaults like ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.
ProSight Remote Network Troubleshooting Onsite Technical Support
Network Troubleshooting Technical Support Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that need important updates, or resolving performance problems.
Microsoft SQL Server Support and Help
Microsoft T-SQL Integration Companies
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online consulting to help businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.
24-Hour Skype for Business high availability Specialists
Engineers Skype for Business Chat
Progent's consultants offer online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
SQL Server 2008 IT Consulting
Integration SQL 2008
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, managing, and accessing enterprise information and analytical programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
SCCM 2016 Endpoint Protection IT Consultants
SCCM 2016 Asset Inventory Network Consultant
Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Technical Consultant Risk Assessment
Support and Integration Risk Assessment
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability system solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
Windows 2000 Server Support and Setup
Microsoft Windows 2000 Online Support
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and execute a strategy to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot installations to reduce the technical risk associated with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Online Support Services
Award Winning Network Consultant Catalyst Wi-Fi 6 AP Security
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point experts offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Small Office IT Consulting Services Microsoft Windows 7 Upgrade
Microsoft Windows 7 Technology Professional
Progent's Microsoft certified engineers can assist your company to pilot
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