Durham Offsite Workforce Integration Consultants
Cloud Integration Systems Consulting
Expanding your remote workforce can have a major impact on IT architecture, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Durham organization to pick the right tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent can provide services that go from as-needed expertise for getting you over challenging IT roadblocks to full project management to help you carry out mission-critical tasks.
Progent can help Durham, North Carolina companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Cloud Integration Services for Remote Workers
Progent can provide affordable remote assistance for helping organizations to build, maintain and optimize cohesive hybrid network models that combine physical data centers, teleworkers, branch offices, and public cloud resources. Progent can provide expertise for all modes of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help at-home workers fix problems with cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud software and services that enables you to utilize infrastructure, servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure features more than 100 services services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and restore systems with Azure Backup. Progent can also help you establish protected access to Azure for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting services for Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services available by subscription. Microsoft applications and services are marketed in a selection of bundles designed for users ranging from individuals and small offices to large corporations. Progent offers fast and easy online contact with experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers maximum business value. To find out about Progent's support services for Microsoft 365, visit Microsoft 365 integration services.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for data center infrastructure, easier management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Exchange Online to run transparently with local Exchange environments, allowing customers to build hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed help to get you past challenging technical roadblocks and also offer end-to-end project management services to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Exchange Online, go to Exchange Online integration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the world's leading provider of cloud-based services. Progent offers quick and economical online access to cloud connectivity experts who can assist your business to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model to make sure your employees have a productive computing environment whether they are working from your headquarters, a branch office, at home, or on the road. To learn about Progent's expertise for Amazon AWS, go to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your existing IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your key applications cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can assist your business to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and simplify identity management for teleworkers with Google Cloud Identity. Progent's experts can also help your organization to use GCP's unified management technology to administer and track your Google Cloud ecosystem. For details, go to Google Cloud Platform (GCP) integration expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Durham, North Carolina company, call
An index of content::
24/7 Monitoring and Reporting Online Troubleshooting
Microsoft Operations Manager Computer Consultants
Progent provides a variety of IT service packages for small businesses. These IT outsourcing and server monitoring solutions are based on the proactive problem solving abilities of Operations Manager, a state-of-the-art network and IT support product that tracks the availability, throughput, and safety of your network and identifies potential problems before they can disrupt your system. With Progent's affordably priced network support packages, small businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Setup and Support Catalyst Switch VLAN
Top Quality Onsite Technical Support Catalyst Switch IOS XE
Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, optimize and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy switches to current devices.
Best Services Database Development
RDBMS IT Services
Progent's certified relational database developers can provide small and midsize businesses remote DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include installation and configuration, application architecture and coding, administration support, replication and synchronization solutions, capacity planning, performance optimization, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Co-managed Help Desk Configuration
Computer Consulting Shared Help Desk Ticketing
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Jabber and CUCM Clusters Integration Support
Jabber and SIP gateway Computer Consultants
Progent's Jabber consultants can provide remote or on-premises support to assist businesses of any size to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.
Microsoft Exchange 2016 Upgrade Planning Troubleshooting
Exchange Server 2016 Upgrade IT Services
Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
CCIE Certified Integration Support Catalyst Ethernet Switch
Top Quality CCIE Certified IT Consultant Catalyst 3850 Switch
With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to gain all the benefits of adding smart traffic control into their networks. Cisco's switch technology makes it possible to enable features to make your IT network sufficiently available to accommodate real-time requirements, scalable to facilitate future growth, secure enough to guard confidential information, and capable of prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE certified consultants can help you select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security consultants can help you create a strategic protection policy and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Email Scoring Thresholds Engineer
Email Guard Data Loss Prevention Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Dynamics Coding
Programming Companies Application
For custom application creation, Progent can provide software design consultants to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Exchange 2019 and Skype for Business Technology Consulting
Exchange 2019 Mailbox Server Support Outsourcing
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
MS SQL Security Auditor
SQL Server 2008 Upgrade Consultant
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, integrating, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Open Now Consultant Services Microsoft Windows Server 2008 R2
Computer Engineer Windows Server 2008 Active Directory
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, develop pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and workload, train your support personnel how to run new management tools, and provide ongoing consulting and support via budget-friendly options including Contact Center support and remote technical assistance.
Microsoft Office 2003 IT Outsourcing Companies
Microsoft Network Setup
Progent's IT outsourcing packages provide budget-friendly network support for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting network support budgets to increase in a more moderate and manageable fashion than is feasible by building up a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available system architecture for your critical applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Professional Microsoft Operations Manager
Microsoft Operations Manager Support and Integration
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network support experts. With Progent's economically priced IT support programs, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection and performance.
Top SharePoint 2019 PowerApps Technical Support Services
SharePoint 2019 Web Parts Technical Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management solution.
Microsoft Consultancy Lync Server 2013 security
24-Hour Lync Server 2013 disaster recovery Consultant Services
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute an installation of Microsoft Lync Server 2010 that consolidates the control of IM and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also help your company to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and offer online seminars and continuing technical support for Lync Server and other Microsoft products.
Postini Technology Consulting
Postini Services
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by providing continually improved spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email filtering to let you troubleshoot your email environment and define and enforce corporate security policy.
Microsoft Windows 8.1 Upgrade Information Technology Management
Microsoft Windows Consult
Microsoft Windows 8.1 is designed to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative features, such as its touchscreen support and iconic tile GUI, provide a broad range of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive value from the operating system's many new and enhanced technologies.
Microsoft LCS Server IM Remote Technical Support
Consultant Services Microsoft Live Communications Server
MS Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring enhanced security, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, increased individual productivity, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support and mediation services for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to design and implement a smooth migration that will add business value to your information network
24 Hour ProSight network asset documentation management Consultant
Consultant ProSight certificate expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Fault-tolerant Load Balancing Remote Troubleshooting
F5 Networks 3-DNS Integration Services
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Network Consultant Small Business WAP100 AP
Computer Engineer Small Business WAP571
Cisco's Small Business family of APs are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless infrastructure consultants can provide online or on-premises integration and debugging support to assist you to plan, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Windows 10 Upgrade Consultant Services
Microsoft Windows 10 Configuration Manager Consultants
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and onsite evaluation and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker access, security and compliance, automated deployment and management, network optimization, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and ongoing technical help.
Google Cloud Identity Consultancy
Professional Google Cloud SQL
Progent can provide cost-effective online and onsite support to help businesses of any size to move all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Urgent Fortinet FortiGate NGFW Firewalls Remote Consulting
Fortinet 3000 Series Firewalls Support and Integration
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to protect all your IT resources at the network perimeter, within the data center, at branches, and at the cloud edge.
SQL Server 2014 Azure Backup Remote Technical Support
SQL Server 2014 Capacity Planning Remote Support
SQL Server 2014 includes significant enhancements in critical areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, configuration, management, remediation, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Cisco CCNP Home Based Jobs
Telecommuting Microsoft Consultant Job Openings
Progent is seeking a range of on-staff employees such as motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data protection, and VMware technology. We are also seeking desktop support experts, off-site service specialists, and CISSP or CISA certified security professionals. Progent is also hiring veteran managers and administrators able to operate effectively in our high-growth, virtual office model. Progent works with independent professionals who have specialized expertise and working experience in crucial information technology topics beyond Progent's primary technical concentration. Our Experts Group hires freelance consultants who offer consulting and programming support for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide expert skills in areas such as telecommunications, web site design, EDI, web commerce, or database management. Freelance consultants premier by us coordinate with our full-time engineers to deliver comprehensive solutions for small company networks.
24-7 Online Support Offsite Employees Data Protection
Immediate At Home Workforce Data Protection Support Services
Progent can assist small and mid-size businesses to plan, install, verify and troubleshoot backup/restore systems required for at-home workers.
Help and Support Fault Tolerant ISP
Integration Support Fault Tolerant Internet Connections
Progent's Cisco-authorized network consultants can help you design an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for fault tolerant Internet connectivity to implement an affordable, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
SharePoint Server and Mac Online Support Services
Technical Consultant Office Web Apps for Mac
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally limit sharing between Mac and Windows users.
Catalyst Wi-Fi Access Point IT Services
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Online Troubleshooting
Progent's Cisco Catalyst 802.11ax WAP experts can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Wireless Security Consultancy
Wireless Security Specialist
Progent's qualified security and compliance engineers can provide security assessments of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and focused security assessments for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's accredited security consultants can also carry out extensive security tests to determine your organization's compliance with recognized international security standards such as HIPAA, NIST, and ISO.
PXE evaluation Lab Consultancy
application Testing Lab Engineers
The Progent Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate internal resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Dynamics GP System Upgrade Planning Consulting Services Summit County Ohio
Akron, OH Dynamics GP System Migration Specialists
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has delivered integration, customization, training, and troubleshooting since the platform's original release. Progent can provide advanced support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to design, test, and carry out a cost-effective upgrade from a a legacy version of GP to the current edition of Microsoft Dynamics GP.
Microsoft Operations Manager Example Application
Operations Manager Case Studies
Before Progent's MOM-based solution, network problems were approached reactively, once users complained about them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now address network problems before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, safety and performance.
Data Protection Manager 2016 Backup and Restore Online Support Services
Data Protection Manager 2016 SOFS IT Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from an older version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management services to help you complete your SCDPM 2016 initiative on schedule and on budget.
Emergency SQL Server 2017 Application Migration Network Engineer
SQL Server 2017 Cybersecurity Support and Integration
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed architecture review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Consultants Router patch management
Network infrastructure patch management Consultancy
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers, network infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
wireless IP phone configuration Technical Consultant
Wi-Fi IP phone integration Remote Technical Support
Progent's Wi-Fi VoIP phone configuration and troubleshooting consultants offer remote and onsite assistance to help you build and administer a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
CISM Security Security Service Reporting Remote Technical Support
24-7 Tracking Service Costs Computer Consulting
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike some independent consultants or local service organizations who offer minimal documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every consultant to each client. The discipline of documenting and organizing support records allows more efficient support and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.
LockBit ransomware recovery Consult
Maze ransomware recovery Consultant
Progent's proven ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Remote Troubleshooting ASA 5520 Firewall
Adaptive Security Appliances Technical Consultant
Progent's Cisco CCIE-certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Postini Small Business Subscription
Postini Technical Support
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email testing to let you troubleshoot your e-mail environment and specify and enforce corporate email policy.
Exchange 2013 eDiscovery Consulting
Expert Microsoft Certified Exchange 2013 Security Engineer
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect vital IT areas including manageability, availability, compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing online support and management services for Exchange 2013.
Support Services Cisco VoIP Phones and Single Number Reach
Cisco SIP phones Remote Support
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for survivability.
Microsoft SQL 2008 Server IT Consultant
Expert Microsoft Certified SQL Server 2008 On-site Technical Support
SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and using company information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
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