Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Durham organization to pick the right technologies and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide services ranging from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Durham, North Carolina organizations to succeed with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering vital information so as to avoid data loss and reduce recovery time and effort in the event of storage system failures resulting from equipment issues, programming hiccups, user error, malware, or any other reason. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that combine private data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for remote workers must cover multiple kinds of personally owned endpoint devices. Progent offers fast remote access to consultants familiar with a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and features granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that require a quick changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can help your company to create, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Durham, North Carolina business, call 1-800-993-9400 or go to Contact Progent.