Enlarging your at-home workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Durham organization to pick the appropriate tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Durham, North Carolina organizations to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering critical data in order to avoid data loss and minimize restoration time and effort in case of storage problems resulting from hardware issues, programming glitches, operator mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for teleworkers must address multiple kinds of user-owned endpoints. Progent can provide fast remote help from experts knowledgeable about a broad range of products for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features granular recovery and unified management.
  • Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity consultants can help your business to develop, document and validate a DR/BC strategy that includes the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Durham, North Carolina organization, phone 1-800-993-9400 or refer to Contact Progent.