Durham At Home Workforce Solutions Support and Consulting
Data Protection Systems Consultants
Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and company workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Durham company to select the right tools and follow best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Durham, North Carolina companies to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.
Data Protection Solutions for Telecommuters
Data Protection covers backing up and recovering critical data in order to avoid data loss and reduce recovery time in the event of storage problems resulting from hardware breakdowns, programming glitches, human error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must address multiple types of personally owned endpoints. Progent can provide quick remote help from consultants familiar with a wide array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Leading backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Durham, North Carolina company, phone
An index of content::
Windows 10 OneDrive Technical Support Services
Microsoft Windows 10 SCCM Consultant
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 offered by Progent's consultants include ROI estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and post-migration consulting support.
Remote Herakles/QTS Test Lab Professionals
Services Capacity Planning Test Lab
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, the lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Remote Consulting Windows Server 2012 R2 Hyper-V
Windows Server 2012 R2 upgrade Consultancy
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security strategy, streamline IT management, help with application development, and generate and test a DR/BC plan.
Windows 2003 Cluster Server Technology Consulting
24-7 Windows Cluster Network Consulting
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your organization utilize non-stop clustered servers designed to provide 100% uptime. Clustered Windows servers for high-availability systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too plan non-stop server clustering solutions based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your non-stop server clusters are configured to maximize the competitive value of your computer system.
Cisco and Microsoft Certified Experts Amazon EC2 migration Developer Firms
Amazon enterprise hybrid cloud solutions Development Firm
Progent can provide cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
24 Hour Network Security Assessment Professional
Internal Security Inventory Consultants
Progent offers special network security service bundles designed to deliver larger institutions a professional and comprehensive network security evaluation from a group of certified security consultants. All Progent's network security evaluation packages incorporate a suite of services like network scans from inside and from beyond your network firewall, expert interpretation of results by certified security consultants, creation of a paper explaining the results, plus an interactive concise executive summary and an extensive interactive review for internal network administrators.
ProSight Email Denial of Service Protection Professional
Email Allow Lists Engineers
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Subscription Antivirus
Anti-Virus Consultant
E-Mail Guard is Progent's economical spam filtering and virus protection service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and anti-virus services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also lets administrators monitor and manage their email application, regardless of server vendor, hardware type, or geographic location.
Remote Workers Network Infrastructure Troubleshooting
Remote Workforce Infrastructure Specialist
Progent can help small and mid-size companies to plan, deploy and troubleshoot the network infrastructure needed to support telecommuters.
Metro Ethernet Consulting Services
Comcast Business Class Cable Internet Consulting Services
Progent offers access to the cost-effective services of online Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Midsized Business Network Administration
Midsized Office Networking Consultancy Services
Progent provides network support for mid-size businesses who have 100 to 250 network clients. The mid-size business or office has typically been an overlooked part of the market for network consulting expertise. The overhead and support delivery models of major outside service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT network whose complexity and sophistication are often similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, dramatically lowers the network support costs of a small-medium business while offering the small organization with enterprise-level service from professional, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT support appropriate by a medium size office without paying big-company costs, contact Progent.
Services Linux RedHat Phone-based
Linux Remote Consultants
Progent offers national online phone support and consulting services for companies that run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your IT dollar by preserving user productivity and shortening the time charged for network repair services. Advanced remote access tools and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and money by going to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security professionals to help with the toughest system issues.
Help and Support OS X and Exchange
Outlook Mac Online Troubleshooting
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and alert people to meetings via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Remote Consulting Dynamics GP
Dynamics GP Great Plains Accounting Consulting Services
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management solution that unifies information and processes throughout your business, interfaces easily with other applications, and brings together workers, customers and vendors regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, secure computer and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
24x7 Network Online Consulting
Application Monitoring Integration Services
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent can provide several RMM solutions delivered as economical service packages designed to assist you to detect and resolve a an array of network problems before they get big enough to hurt your business.
Best IT Consultant Automated Desktop Management
ProSight Remote Desktop Monitoring IT Services
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact productivity.
Cisco Firepower 1000 Series Firewalls Consulting Services
Cisco Firesight Management IT Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Award Winning ProSight Automatic Patch Management Remote Support Services
Desktop Monitoring and Reporting Remote Consulting
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can disrupt your business.
Top Professionals CRISC Certified Risk and Information Systems Control Analyst
Top Quality Consultancy CRISC Risk and Information Systems Control
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Setup and Support Windows 8.1 Work Folders
Microsoft Windows 8.1 Evaluation IT Services
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature tile GUI, offer a broad range of advantages for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist get your business up the learning curve with Windows 8.1 and make sure you gain significant competitive advantage from the operating system's many new and enhanced technologies.
802.11ac Upgrade Online Troubleshooting
24-Hour 802.11ac Planning Online Consulting
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to configure, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Exchange 2019 Technical Support
Top Exchange Server 2003 Remote Troubleshooting
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging systems for businesses in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, high uptime, easy connectivity for remote and wireless users, time-saving administrative tools, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013.
Developer Firm MySQL WorkBench
MySQL WorkBench Reports
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application programmer and can help businesses of all sizes to configure and maintain MySQL within a robust IT infrastructure that provides high levels of performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Cisco Switch IT Service Provider
Cisco Firewall Assessment
Progent offers rapid online access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using advanced remote support utilities to provide quick and economical analysis and remediation of critical network issues.
Meraki CMX Engineer
24-Hour Technical Support Services Meraki MR18 Access Point
Progent's Meraki Wi-Fi AP experts provide online and onsite support services to help businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
Top Computer Security Network Security Audit
Emergency Virus Protection Network Security Auditor
For small and midsize organizations, network security and information assurance and regulatory compliance can be too complex to master yet too dangerous to ignore. The largest largest enterprises have been hacked, and the top cloud services have on occasion been taken down. It seems like there's nowhere to run. Progent has made it affordable for smaller companies to implement vital IT security tasks effectively by offering the benefit of billed time to the nearest minute without any minimum billing for online help. This means you can have access to a seasoned computer consultant to deliver just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security plan.
Cisco Firepower 2000 Series Firewalls Remote Technical Support
Firepower Professionals
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Short Term Staffing Services Support Services
Largest Cisco Experts Temporary IT Staffing Support Services
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for IT support personnel without dealing with the costs and delays associated with vetting and hiring experienced technical workers and without adding to your permanent workforce.
24-Hour Consulting for Service Firms Network Consulting
IT Services for Network Service Providers Support Outsourcing
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your IT services staff.
Server Training
Server Knowledge Transfer
Progent practices information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Medium-size companies who utilize trusted independent service providers or who employ internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their networks more robust, protected, and productive.
Microsoft Access Development Group
Office Access database Designer
Progent offers cost-effective online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced support for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom online training for Office Access programming and database administration.
Services Microsoft Azure enterprise hybrid cloud solutions
Consulting Google Cloud hybrid solutions
Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that combine local IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
System Center 2016 Business Continuity Network Consultant
System Center 2016 and Linux Integration Troubleshooting
Progent has over 10 years of experience deploying, and supporting the key platforms included with System Center and can help you to plan, configure, maintain, and fix your System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist you to upgrade to the latest version of Microsoft System Center from an older one or from a third-party IT management solution to provide the advantages of best-in-class deployment, management automation, security, plus datacenter and critical application performance monitoring.
Internet Data Center Computer Consulting
Data Center Colocation Network Consultants
Colocation sites allow companies to share world-class data centers for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including selecting and migrating to a colo site, creating system architecture, defining hardware, on-premises and remote troubleshooting, setting up remote network management, and education your IT personnel.
Network Engineer Cisco SIP Architecture
CUCM and SIP Integration Professionals
Progent's Cisco CCIE-certified SIP integration consultants can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite expertise to help businesses to move smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
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