Expanding your remote workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Durham organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Durham, North Carolina businesses to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection covers saving and restoring vital data so as to prevent data loss and minimize recovery time in case of storage problems resulting from hardware breakdowns, software glitches, human error, cyber attack, or other causes. Reliable data protection strategies can be particularly difficult to design and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for teleworkers must address multiple types of user-owned endpoint devices. Progent can provide quick remote help from consultants familiar with a wide range of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your business to develop, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Durham, North Carolina organization, call 1-800-993-9400 or refer to Contact Progent.