Expanding your at-home workforce can have a significant impact on IT infrastructure, security, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Durham company to pick the right tools and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Durham, North Carolina companies to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
The field of Data Protection involves backing up and restoring critical information in order to avoid data loss and minimize recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, human error, malware, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must address diverse types of personally owned endpoints. Progent offers fast online access to experts familiar with a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning consultants can help your company to create, document and validate a DR/BC strategy that addresses the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your Durham, North Carolina business, call 1-800-993-9400 or refer to Contact Progent.