Expanding your remote workforce can have a significant impact on network architecture, security, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Durham company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Durham, North Carolina companies to with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

Data Protection for Remote Workers
Data Protection covers saving and restoring vital information in order to prevent data loss and reduce recovery time in the event of storage system failures resulting from equipment issues, programming hiccups, user mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to design and manage in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for an at-home workforce must address diverse types of user-owned endpoints. Progent can provide fast remote access to consultants familiar with a wide range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity specialists can help you to create, document and test a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Durham, North Carolina business, call 1-800-993-9400 or visit Contact Progent.