Expanding your at-home workforce can have a major effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Durham organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Durham, North Carolina organizations to with any facet of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.

Cybersecurity for Teleworkers
Remote workers commonly run their personal computing devices and work in an unsecured space. This worsens their vulnerability to cyber threats and calls for judicious deployment of firewalls, remote monitoring, and the creation of security policies that adhere to best practices. Progent's seasoned team of certified data security professionals can help your business to plan, implement and administer a compliant security solution that protects vital data in IT networks that include teleworkers.

  • Firewalls enable companies to create a network that can be securely accessed by local users and by an at-home workforce, mobile employees, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate permissions to different classes of users and to expand your IT network and adjust your security as your business evolves and as cyber threats become increasingly complex. Progent works with both current and older firewall devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall support expertise.
  • Remote Endpoint Security Monitoring makes it easy to track the disparate devices utilized by at-home workers and either block or spot and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint, monitoring all activity and utilizing advanced AI technology to identify new threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even if they are disconnected from the Internet. For more information about ProSight ASM, see remote endpoint security monitoring for telecommuters.
  • Security Audits can assess the vulnerability of your network to all types of outside and local security attacks for an environment that includes an at-home workforce. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and economically detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit experts, which can be managed by network security experts with top certifications such as CISM, CISSP, and GIAC, can assist your business to evaluate your processes and policies and review your WAN architecture to allow you to design the highest level of protection for your telecommuters.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Durham, North Carolina business, call 1-800-993-9400 or visit Contact Progent.