Enlarging your at-home workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Durham company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Durham, North Carolina businesses to succeed with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the business PBX environment to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide online integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Durham, North Carolina business, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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  • VMware SRM and NSX Disaster Recovery Professionals VMware VCDX Professional
  • Virtual Server Consulting Services Online Support Mission Critical IT Applications

  • Windows Virtual Desktop for Mac Technology Consulting
    24/7/365 Remote Desktop Connection Client for Mac Configuration

    For businesses that have a mix of Mac and Windows computers, there exist two popular solutions for using Windows-only software on a Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-based computer to use Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you are able to run Windows applications directly. Progent's Mac technology support experts can assist your organization to maintain these solutions for running Windows software on your Macs and can also help your organization to evaluate and install other products for Microsoft Windows platform emulation.

  • Windows 2008 Active Directory Technology Consulting Services After Hours Remote Consulting Windows 2008 Active Directory
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  • Windows 7 Upgrade Computer Consulting Microsoft Windows 7 Online Support
  • Windows Server 2012 R2 Configuration Manager Consulting Services Windows Server 2012 R2 upgrade Specialist
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  • Windows and macOS coexistence IT Consulting MacOS and Windows Support Services

  • SCVMM 2012 VHDX Resizing Support and Integration
    SCVMM 2012 XenServer Information Technology Consulting

    Progent can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to move from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize maximum business value.

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