Enlarging your at-home workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Durham company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Durham, North Carolina businesses to succeed with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and centralized management.
IP Voice Solutions for Teleworkers
Expanding the business PBX environment to include remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate firewall
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and provide online integration and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Durham, North Carolina business, phone 1-800-993-9400 or refer to Contact Progent.