To deliver cost-effective network services for small businesses, Progent offers comprehensive computer outsourcing packages that offer small offices fast access to network expertise without forcing you to hire, train, and maintain a large full-time IT staff. Progent’s IT outsourcing services give you an economical way for creating a secure and robust system for your important Microsoft Windows business productivity applications including Office XP and Microsoft Office 2003.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and database programs on platforms ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the business impact of your information network; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and provide advanced remote technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security strategy, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent’s consultants can help you to design and implement a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to centralize identity and access management across on-premises and cloud assets.
Progent's management team includes industry professionals with years of background providing network consulting, technical support, and long-term information system planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have put together a management staff that can provide customers with the top service value available anywhere.
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to preserving the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to help you to identify and fix a an array of IT network issues before they get big enough to hurt your business.
Progent's Citrix experts can assist you to plan, deploy, administer, and support a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to manage and support a remote datacenter that offers high uptime, advanced protection, and fast disaster recovery.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer custom business application development and web commerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering enhanced protection, transparent compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, increased worker output, and stronger IP security. MS Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises configuration support and mediation services for your Office Communications Server environment and can help you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add business value to your IT system
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Office Communications Server throughout your whole corporation.
Progent's CISSP-premier network security consultants can help organizations of any size with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile users accessing network resources distributed across multiple physical datacenters and public and private clouds.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an earlier edition of SCVMM or from a third-party management platform, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Progent's Microsoft consultants can assist you to evaluate the value of Lync Server for your environment and can assist you to plan and execute a rollout of Lync Server that consolidates the management of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to carry out a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and provide online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.
Progent's Microsoft-certified consultants can assist you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Progent's Cisco CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet security appliances to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and onsite site survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
After Hours Microsoft Dynamics Business Central Application Consulting
Progent's Check Point Software firewall consultants can help you design, configure, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.
If your business network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and strong protection. Progent's Solaris and Windows integration support services include network architecture integration and service, consulting for Windows services for UNIX, online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk support.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, turning uncooked data into valuable insights into your business.
Progent's certified Office Word and Office 365 Word experts can provide a broad range of economical online support services to help your organization to manage your existing Microsoft Word solution or help you to move to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, interfacing Office Word with other Microsoft Office applications like Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training classes tailored for your special requirements.
Microsoft Dynamics GP 2010 software is a full-featured business management platform that integrates information and processes across your business, interfaces seamlessly with other applications, and connects workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent offers the support of a veteran consultant with extensive hands-on experience installing, maintaining, and upgrading telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support team, your Internet Service Provider, and your video conferencing platform supplier to assist your organization increase the strategic value of your telepresence solution.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to safeguard your O365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
E-Mail Guard is Progent's affordable anti-spam and virus defense managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed spam filtering and anti-virus services that ward off email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server vendor, hardware type, or data center location.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of all sizes to plan, implement, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly challenging issues, or full project management services. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical information.
E-Mail Guard is Progent's economical spam filtering and virus protection solution that gives small companies enterprise-quality defense against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed antispam and virus defense services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server platform, hardware type, or geographic location.
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you migrate to newer firewall solutions. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, training, and security consulting.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support experts. With Progent's affordably priced IT service programs, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide small company networks enterprise-class reliability, protection and performance.
Progent provides technical services for mid-size businesses who have 100 to 250 network clients. The medium size company or office has typically been an underserved part of the market for network consulting expertise. The cost structures and service access models of major outside support organizations make them excessively costly for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly lowers the IT support costs of a small-medium business while offering the small company with enterprise-level service from professional, IT consultants with background in a wide array of small business network solutions. If your medium size company or small business is looking for the quality of network support appropriate for a mid-size organization without paying enterprise prices, you need Progent.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and troubleshooting services to help you to plan, configure, administer, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and implement hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced security and compliance, streamlined management, and dependable operation for all your mobile and desktop devices.
Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
For mid-size companies who need IT support, Progent offers an array of alternatives including local help, on-line support, off-site Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, business relocation support, application development, and professional consulting. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers expert on-premises support for solving technical problems rapidly and affordably.
Progent's Microsoft-Certified SQL consultants offer an array of services to help small and midsize companies to plan, install, manage, and troubleshoot MS SQL 2008 solutions so that they get the maximum competitive advantage from this advanced relational database technology. Also, Progent can provide expertise for network infrastructure, company-wide protection, and software programming to increase the business advantage of your information investment.
The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective services such as data center relocation, system deployment and upgrades, infrastructure improvements, project management, virtual server configuration, offsite monitoring, streamlined system administration, application development, disaster recovery planning, data security evaluation, and the support of Progent's Test Lab.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent clients without sufficient in-house resources to assemble effective test systems, the lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize calendars, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Progent can show you how to prepare and execute an efficient move to Microsoft Dynamics GP so that you retain your information, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business interruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, tuning wireless throughput by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent can provide the services of a certified engineer with expertise deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the business value of your IT network. Progent can also provide the services of infrastructure engineers able to help businesses of any size to create and troubleshoot a network that delivers the speed, dependability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
In performing IT projects for enterprise clients, Progent uses a phased approach driven by specified milestones in order to achieve budgetary, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional deployment. All phases are recorded to make available a comprehensive summary of IT services performed and to assist in ongoing system support.
Progent's wireless IP phone configuration experts can provide online and onsite support to help you create and maintain a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent's Citrix consultants can help your organization to evaluate the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and simplifying administrative tasks.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports sent by every consultant to each customer. The practice of documenting and archiving service records results in more efficient service and avoids a variety of common misfortunes such as when a support client is effectively held captive to a consultant who won’t release vital service information.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the complexity of creating, integrating, managing, and accessing company information and analytical programs in environments ranging from mobile devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit applications which you want to keep plus the latest 64-bit editions of software you wish to install.
Progent's Microsoft-certified experts can help you evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the appropriate edition of SharePoint Server for your application, offer setup and integration services, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security strategy that includes portal solutions, and deliver maintenance and Help Desk services.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.
Microsoft Office Communications Server provides Instant Messaging and presence in an extensible, world-class package offering enhanced security, transparent compatibility with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
Application Publishing with ISA Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server 2006 consultants can help you design, deploy, configure, and support ISA Server 2006 on your system so that your company achieves a smart and economical balance of protection, productivity, and speed.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can assist you to design, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business requires.
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and within budget.
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network consulting experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small company information systems enterprise-class availability, security, and productivity.
Progent's certified security staff can show you how to secure your Apple Mac environment through expert support offerings including running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular goals of your business network.
Progent offers Windows Cluster Server assistance to help your organization utilize zero-downtime server clusters designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too design zero-downtime server clustering environments based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows consultants make sure that your high availability clustered servers are set up to optimize the business value of your computer system.
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and versatility that improve output of local, branch office, and mobile workers. Progent's network experts can deliver cost-effective online consulting, technical support, and training services to assist your company to design, execute, and maintain Windows Server 2008 R2 in order to add significant business value to your network.
Progent’s IT outsourcing services offer affordable network support for small organizations. Whether it includes planning system architecture, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can contain expenses and minimize risks, permitting IT support budgets to grow in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.