Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's colocation center support services are intended for businesses with hardware housed at Internet Data Centers or data center colo hosting sites and in need of on-demand on-premises service at the colocation site as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a full array of Internet Data Centers and IDC and co-location support services including system architecture analysis, Windows and UNIX server integration and support, tech support for server and communications networking, design and installation of high availability systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster configurations.
Progent's SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate practices.
Progent has been delivering SharePoint consulting services since the initial product was released more than 20 years ago, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks related to your SharePoint 2013 migration.
Progent's Microsoft-certified consultants can help you rationalize the business justification for deploying SharePoint Server 2007, advise you on the most sensible edition of SharePoint for your circumstances, offer configuration and integration services, assist you to set up Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to work with SharePoint 2007, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network support packages, mid-size businesses can select a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, protection and performance.
E-Mail Guard is Progent's economical antispam and virus defense managed service that gives small businesses world-class defense from spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-managed antispam and virus defense services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server platform, hardware type, or data center location.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent extension of your IT consulting team.
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and on budget.
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Software Recommendation and Integration.
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Progent offers cost-effective remote and onsite support to assist businesses of any size to move all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small company networks enterprise-class reliability, protection and performance.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, functions as the center of Cisco's collaboration platform. Unified CM and Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises expertise to assist businesses of all sizes to build and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, installing, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, troubleshooting, and training services to assist you to design, execute, and maintain Windows Server 2008 R2 to add significant business value to your information system.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
Progent's Cisco CCIE network consultants can assist you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company better support for your information network.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization architectures that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
If your company has a Solaris network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can help your entire enterprise in a wide range of security areas including security administration procedures, security architecture and models, connection control products and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that network security professionals are expected to possess. These certification give executive management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the background and knowledge to offer world-class security support and engineering help.
Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's work environment will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, providing an advanced system infrastructure, running custom software tools to deliver the highest level of support, and by optimizing proven operational structures for attracting and keeping clients.
Progent's ProSight Virtual hosting services provide small companies a variety of advantages including reduced capital expenditures, savings on operational costs, better management focus, world-class protection, greater availability, and regulatory compliance.
Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered protection against local interference.
The clustering feature set built into the high-end versions of Windows Server 2008 is dramatically redesigned to simplify the installation, setup, and maintenance of clusters that offer greater levels of network dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, easier configuration and deployment, unified cluster management, new cluster architecture for increased availability, better security and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the advantages of failover clusters, plan and execute a deployment, educate your IT personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and test a business continuity procedure.
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, deploy, optimize and debug a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Progent provides Windows 2003 Cluster Server expertise to help your organization implement high availability clustered servers that can deliver 24x7 operation. Windows cluster servers for zero-downtime systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By helping you build zero-downtime clustered server solutions powered by Windows Clustered Server 2003, Progent's Certified Windows engineers make sure that your non-stop server clusters are set up to maximize the strategic value of your IT network.
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Progent can provide the support of a certified engineer with an extensive background deploying products from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to design, install, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help businesses of all sizes to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your organization to plan and deploy a DR/BC solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or multi-platform environments where the Linux OS and MS Windows run side by side. Nagios lets network support engineers to track system services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's system integration engineers can assist you to utilize both these tools to streamline and troubleshoot your network.
Progent offers nationwide remote phone support and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote technical support offers maximum leverage for your IT budget by protecting user efficiency and limiting the time billed for computer repair services. Advanced remote support utilities and experienced technicians and consultants allow Progent to solve the majority of network issues without squandering time and money by going to your location. In most of situations your network problems can be dealt with over the phone or through a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the most difficult system problems.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoints printers and scanners, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based analysis tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against known and new ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate sensible IT products to enhance business operations so they align better with your corporate objectives. Your business can develop and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer.
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting options are based on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and network management while achieving world-class reliability and an unmatched level of vendor independence.
Progent's Meraki Wi-Fi AP experts provide online and on-premises support to help businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
Progent provides IT services for medium size businesses with 100 to 250 system clients. The medium size company or work group has traditionally been an overlooked segment of the market for IT consulting services. The cost structures and service access practices of major third-party service firms make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT system whose advanced technology and capability are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically reduces the network maintenance costs of a small-medium business while offering the small company with big-company service from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your medium size company or small business is searching for the quality of network help needed for a medium size organization without budgeting big-company prices, you need Progent.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network support professionals. With Progent's economically priced network service packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems world-class availability, security, and performance.
Progent is one of the most qualified network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
Microsoft SQL Server 2008 offers powerful, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, deploying, managing, and accessing company information and database applications in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
For custom application development, Progent can supply programming consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's certified relational database developers can provide small and midsize businesses online DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database design and coding, management services, replication and synchronization strategies, storage management, performance optimization, migration, security and compliance, backup and recovery options, problem solving, and training.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
For smaller businesses, computer security and compliance is too complex to stay ahead of but too dangerous to overlook. The world's biggest institutions have been breached, and the top cloud services have occasionally been knocked out. It seems as though there's no place to run. Progent has made it affordable for smaller companies to carry out vital security projects effectively by providing the benefit of billed time to the nearest minute with no minimum billing for remote support. This means you can have access to a seasoned information consultant to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security plan.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small and mid-size organizations to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.