Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
For companies that have a combination of Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-powered PC to run Windows applications and access system resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac computer so you are able to run Windows applications directly. Progent's Mac technology consultants can help your company to manage these solutions for running Windows software on your Macs and can also assist your company to assess and install other products for Microsoft Windows PC simulation.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
By using virtual servers, businesses can run multiple virtual machines on a single physical server. Virtual server technology enables businesses to enjoy all the advantages of server segmentation, but without the costs that goes with purchasing extra server equipment. Virtual servers are the critical technology for private clouds, which offer major benefits such as reducing the costs of hardware, facilities, and management while enhancing data protection, system availability, and recoverability. Other useful server management options are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can help you in all areas of server consolidation and administration to allow your business to contain expenses and save time.
Progent's Cisco-Premier technology experts offer professional PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration consulting support.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical problems uncovered by SCOM 2012.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to assist businesses of all sizes to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
Progent provides network support for mid-size companies who have 100 to 250 network users. The mid-size business or office has traditionally been an underserved segment of the market for IT support expertise. The cost structures and support delivery practices of large third-party support organizations make them excessively costly for the ordinary small company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT system whose advanced technology and capability are often similar to the networks of much bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual office technology and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while providing the mid-size organization with enterprise-level support from professional, world-class experts with background in a broad array of midsized business technologies. If your mid-sized company or small business is looking for levels of network support appropriate by a medium size organization without budgeting big-company costs, you need Progent.
Progent's Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and inside sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
24x7x365 Dynamics 365 Business Central Integration Services
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging systems for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers security, high uptime, easy connectivity for remote and wireless users, time-saving administrative tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also help small or mid-size businesses to migrate to Exchange 2016 Server or Exchange 2013.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete IT outsourcing solution that improves network dependability and protection, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual machine configured and supported by Progent's computer service professionals.
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent integration with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, highly available IM platform. Successful implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server across your whole organization.
Progent can assist you to design and implement an efficient migration from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and minimize productivity disruption by designing an effective transition strategy that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current infrastructure, transition strategy and testing, MS Exchange migration expertise, information and application migration, and processor and mass storage migration and economization.
Progent provides nationwide urgent phone support and consulting services for companies that run Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft products. Online technical support provides optimum return for your IT dollar by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated online access tools and experienced technicians and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In most of situations your network problems can be dealt with over the phone or through a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA premier security professionals to help with the toughest network problems.
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, administer, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to experts in solution planning and deployment, application programming, SQL Server management, and network security.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support networks that combine Mac with Windows computers with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, at-home workforce access, data and identity security, automated provisioning, and Call Center services.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging systems for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers compliance, high availability, easy access for remote and mobile users, efficient management tools, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013.
If your business computer system combines Linux platforms with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy management, seamless dataflow, high dependability, superior performance, and strong protection. Progent's Linux and Windows coexistence support offerings include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk services.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT support programs, small businesses can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company networks world-class availability, protection, and performance.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data.
If your company is producing UNIX-based software in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your company information system. By using automated network monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical solution for maintaining an information network that provides high reliability, protection, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and on-premises service and repair, network monitoring, and Helpdesk outsourcing.
Progent's support services for patch management offer organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
For custom program development, Progent can provide programming consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security solutions for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your IT protection requirements without restricting your productivity.
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and carry out an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security designs for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that meets your IT security requirements without restricting your network.
Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Nagios and MRTG are useful, license-free monitoring tools that operate under Linux and can be deployed to analyze UNIX environments, Windows systems, or multi-platform environments where Linux and Microsoft Windows run side by side. Nagios lets system support engineers to track system services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's network monitoring experts can assist you to utilize both these utilities to streamline and troubleshoot your system.
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and support services include system design, deployment, project management, on-site and remote technical support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's Microsoft-certified engineers can assist your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit computing, plan an affordable upgrade strategy that minimizes operational interruptions, and provide inexpensive, expert remote help to assist your company to configure 64-bit operating systems and application programs on your current computers.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and significant work with network security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
SQL Server 2008 delivers powerful, standardized tools to computer experts and information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified network consulting experts and certified Cisco system consultants offer a range of network consulting services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, network design, on-site or remote emergency support, and technical support for data center hosting environments. A Progent network consultant can show you how to design a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Premier consultants can help major corporations design, integrate and support massive rollouts of updated versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent's Windows 11 consultants can provide an array of services for Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning, and Call Center services.
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of real-world industry experience, at the forefront of network support, performing a broad variety of technical tasks for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This means that you get not only expert technical help, but also a support engineer with proven approaches for using computer knowledge to repair real-world IT problems efficiently.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, implement, manage, and repair an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management support to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent faces little competition. Small companies who utilize trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more robust, protected, and productive.
Progent's Microsoft consultants can help you to assess the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of MS Office applications, and offer online seminars and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and support services to help your organization to plan, configure, manage, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid environments that integrate local and cloud-based resources and that deliver easy access, advanced protection, unified management, and dependable operation for all your wired and wireless devices.
If your company does not require emergency remote support but expects to need assistance with your network soon, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent offers the support of certified engineers as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to assist you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services for Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce connectivity, data and identity security, centralized deployment, and Help Desk support.
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the coverage, speed, capacity, data protection, and hand-off capability your business needs.
If your company computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration support services feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and repair, on-site technical support, and Help Desk support.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering applications and services rapidly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and manage a DR system powered by VMware SRM.
Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of any size to install, administer, and support networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration projects based on leading practices.
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to help your company to plan and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.