Progent offers nationwide remote help and consulting services for businesses that operate Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft products. Remote IT help provides maximum return for your information technology dollar by extending client efficiency and limiting the hours charged for computer repair services. Advanced remote support utilities and experienced technicians and engineers allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help with the most difficult system issues.
Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and upgrade services for Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining email solutions for businesses in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features protection, service continuity, easy connectivity for remote and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent offers the part-time or temporary services of a seasoned CIO who can provide a broad perspective to assist your company pick and maintain network solutions to match your current needs and that can serve as a firm basis for your growth. Progent's part-time CIO services offer economic advantages to organizations who want to maximize the benefits from their IT investment but who are unable or hesitant to take on one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a broad range and business software, Progent is in an ideal position to provide objective advice as well as expert technical help for building and maintaining information systems that fit the particular needs of your business.
Progent's Disaster Recovery/Business Continuity specialists have extensive experience assisting small and mid-size organizations to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support, team, develop a corporate-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive information management system.
Progent can provide small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your corporate goals. Your business can develop and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive.
Key characteristics of Dynamics GP software include a modular structure that allows you to buy just the functionality you require, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, advanced reporting capabilities that allow you to track all activities, revenues and spending and sales patterns, integration with Microsoft Office to speed access to business information, the ability to integrate information from virtually any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop custom applications. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis package based, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently need, with the ability to add users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains support engineers can help you deploy, configure and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.
Progent offers affordable remote and on-premises consulting to help companies of any size to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent provides national urgent help and troubleshooting services for companies that run environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting provides optimum return for your information technology budget by extending client productivity and shortening the hours charged for computer analysis and repair. Sophisticated online access tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated over the phone or through a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security professionals to assist you with the toughest system issues.
Progent offers organizations of any size world-class network online or in-person consulting for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies ranging from the small office to the global enterprise.
Expert Microsoft Certified Dynamics Business Central Applications Support
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who utilize trusted independent service providers or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, secure, and efficient.
Progent offers national remote phone support and consulting services for companies that run Apple Mac OS X environments or whose IT systems feature a combination of Mac with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a variety of services including desktop support, migration to the latest version of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or migrating to iCloud. Online network consulting offers maximum leverage for your information technology budget by protecting user productivity and shortening the time charged for network repair services. Advanced remote support utilities and skilled technicians and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist you with the toughest network issues.
Progent's certified wireless experts can help organizations of all sizes to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, scale, security compliance and ease of management needed for seamless access between Wi-Fi and wired networks. Progent can provide affordable remote and onsite support for end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Progent's Cisco certified Wi-Fi experts can provide affordable online and onsite help for both end-of-life and current Wave 2 Aironet Wi-Fi access points and Progent can assist you to plan and manage Wi-Fi environments that include indoor and outside/industrial Aironet APs.
Progent's certified security consultants can help you secure your Apple Mac environment through expert services such as running security tests, recovery from virus and worm attacks, configuring firewalls, integrating secure remote and mobile connectivity, installing automated software for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the particular objectives of your business network.
Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that seamlessly combine physical resources along with one or more public cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's IT outsourcing services provide economical network support for small companies. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your critical applications based on Microsoft Windows.
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Cisco's Small Business series of access points are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer online or onsite integration and troubleshooting services to help you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent can provide access to a veteran specialist with extensive hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support group, your ISP, and your telepresence platform vendor to assist your company increase the business value of your video conferencing ecosystem.
Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange Server 2010 for your business and can assist you to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by improving your productivity, cutting the expense of equipment and support, streamlining management, and consolidating your key communications technologies.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Key features of Microsoft Dynamics GP accounting include a modular design that lets you buy just the components you need, a standards-based foundation built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the ability to integrate information from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to help you turn the powerful features of Dynamics GP business accounting software into a high-value business solution.
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services to their networks. Cisco's switch product line allows you to deploy capabilities to make your IT network sufficiently robust to accommodate time-critical requirements, scalable to facilitate growth, safe enough to protect confidential data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can help you pick out and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security specialists can show you how to create a comprehensive security plan and configure Cisco switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
For smaller companies, computer security and regulatory compliance can be too complex to stay ahead of yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's nowhere to hide. Progent has made it economical for smaller businesses to implement critical IT security projects effectively by providing the benefit of billable time to the closest minute with no minimum billing for remote help. This means you can have the help of a world-class computer consultant to provide precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and support offerings include system planning, installation, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's seasoned team of network consultants and subject matter specialists have years of background providing online and on-premises support for businesses of any size who want to integrate Android phones and tablets into their IT systems so that mobile clients can work together from virtually anywhere. Progent offers the breadth of know-how to solve technical problems that involve multiple manufacturers and that entail a combination of legacy and current information technology. Progent offers budget-friendly remote expertise to assist you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can provide as-needed support to help you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete major IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and use Android phones to maximize their business value.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's IT outsourcing services offer affordable network support for mid-size businesses. Whether it includes planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable fashion than is possible by amassing a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to plan, implement, tune, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Progent's Microsoft-certified network experts can assist your organization to determine the value of Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick ROI by improving your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications technologies.
Progent's colocation center support services are intended for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and in need of timely on-premises help at the colo facility plus remote help from Microsoft and Cisco Certified professionals. Progent offers a complete range of Internet Data Centers and data center and colocation support services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster systems.
Progent's business climate will allow you to become a more capable consultant by improving your information technology skills and boosting the loyalty of your clients. Progent delivers this promise by recruiting the top professional talent for you to operate with, offering a state-of-the-art network and communications architecture, using custom software tools to enable the maximum level of support, and by optimizing proven operational structures for attracting and maintaining clients.
The cluster feature set built into the high-end versions of MS Windows Server 2008 is radically re-engineered to simplify the installation, setup, and maintenance of clusters that offer improved levels of system availability, protection, performance, and flexibility. New or enhanced features include cluster verification, easier setup and installation, unified cluster administration, new cluster infrastructure for maximum uptime, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the advantages of Windows clustering, design and implement a deployment, train your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and create and test a workplace recovery plan.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop an enterprise-wide security plan, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or migrating to iCloud services. For computer environments built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your company's business goals.