Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client relationships. Integrated Sales and Customer Service components enable employees to share information to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer support databases.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to assist you to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda technology.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to realize all the advantages of bringing intelligent services into their IT infrastructures. Cisco's switching technology allows you to enable features to make your network infrastructure highly available to accommodate time-critical requirements, scalable to support growth, safe enough to protect restricted data, and capable of prioritizing and managing traffic flows to streamline system operations. Progent's CCIE certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your business. Also, Progent's certified security consultants can help you create a comprehensive security plan and configure Cisco switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and remote secure network connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as needed.
MS Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution featuring enhanced protection, transparent compatibility with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to realize all the advantages of Office Communications Server across your whole organization.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's high availability interoffice connectivity and 24x7 network infrastructure consultants can help small businesses create non-stop Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, health-care or other environments where management wants user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and fine tune many key pieces of your wireless infrastructure including APs, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts offer online and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Progent applies no initialization charge and asks no monthly commitment for support services delivered during regular business hours. Progent's small granularity eliminates large invoices for fast solutions so you won't be forced to allow minor problems to stay unaddressed.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Cisco's security and offsite access technology for small to medium sized businesses represent a complete range of easy-to-administer security hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business goals.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should migrate to the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Nagios and MRTG are useful, license-free monitoring tools that operate with Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or mixed-OS systems in which the Linux OS and MS Windows coexist. Nagios lets network managers to monitor system services such as POP3, HTTP, FTP, and NNTP. MRTG lets you track the traffic through SNMP network appliances such as servers, routers, and switches. Progent's system monitoring engineers can show you how to use both these programs to streamline and troubleshoot your computer network.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Exchange Server 2013.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to help you to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent's Microsoft-certified consultants offer online or onsite expertise to help companies of any size to plan, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent offers economical remote support from IT engineers with expertise in a broad array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide consulting support for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to install, enhance, or maintain backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and administer a DR system based on VMware Site Recovery Manager.
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft Premier professionals offer world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server 2007 rollouts or updates and can supply local technicians to help large companies with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.
Progent's fault tolerant system experts offer non-stop computing consulting, disaster recovery planning, system load balancing, 24x7 interoffice access, 24x7 Internet connection design, 24x7 data center services, and other high-availability operations services to help your organization design a non-stop network for line-of-business applications. Progent has the knowledge and experience to design affordable, non-stop networks by utilizing the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent system load balancing.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts offer online and on-premises support to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to plan, configure, operate and troubleshoot a BDR system built on Barracuda technology.
Progent provides nationwide remote help and troubleshooting services for companies who operate Apple Mac networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide macOS and Mac OS X users a range of IT services such as desktop support, upgrading to the latest edition of OS X from other earlier editions of Mac, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote technical support offers optimum return for your IT budget by preserving user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and consultants allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with by telephone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the most difficult system issues.
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a prior release of System Center, or debug your System Center environment.
Progent's seasoned ransomware recovery consultants can assist your business to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online consulting to assist organizations of all sizes to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent's veteran group of IT consultants and subject matter specialists have years of experience providing remote and on-premises assistance for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve network issues that involve multiple vendors and that represent a mix of legacy and current technology. Progent offers cost-effective online technical support to assist you with any aspect of planning, implementing, managing and maintaining your BYOD solution. Progent can provide occasional technical support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.
If your organization does not need emergency online support but expects to need technical services with your information system in the near future, you can conserve time and expenses and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, deploying, administering and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, deploy, test and manage a DR system powered by VMware SRM.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Citrix has developed a comprehensive family of platforms that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic benefits of Citrix virtualization products and can help you design, validate, implement, optimize, and support Citrix solutions.
Progent's seasoned team of network consultants and application specialists have extensive experience delivering online and on-premises assistance for businesses of any size who need to integrate Android phones into their IT networks so that users can work together while on the go. Progent offers the range of know-how to solve technical problems that span numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent offers affordable remote expertise to assist you with any facet of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete major IT initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Progent's certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Remote Dynamics 365 NAV Technology Consulting Services