Additional Topics of Interest

Helpdesk for at Home Workforce Troubleshooting
Remote Workforce Network Consulting

Progent has 20 years of background helping small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that support a remote workforce.

Dynamics GP Enterprise Reporting Specialist
Dynamics GP FRx Professionals

Microsoft Dynamics GP accounting includes analysis and reporting features that let you track all business processes, sales and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to understand your business more thoroughly, converting raw data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce applications that work transparently with Microsoft Dynamics GP/Great Plains.

ProSight Duo MFA Support and Setup
MFA and Single Sign-on (SSO) Remote Support

Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.

24x7 Network Remote Troubleshooting
Network Consultant Monitoring and Reporting

Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a level of protection that was once reserved for large enterprises. Progent can provide a variety RMM solutions delivered as economical service packages designed to assist you to detect and resolve a an array of IT network problems before they can impact productivity.

SharePoint Remote Technical Support
Top SharePoint Portal Server Professional

Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central location for your employees or clients to connect to, organize, share and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the data they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can assist you to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.

Online Help Shared Support Desk
Microsoft and Cisco Certified Co-managed Service Desk Online Consulting

Progent's Shared Call Center service allows your business to share the load for Help Desk services transparently between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.

Online Support Services SharePoint Server 2010
SharePoint Server 2010 Troubleshooting

Progent's Microsoft engineers offer affordable online technical support and programming services to assist your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search, workflows, and other tools to promote and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.

Cybersecurity Consultancies Check Point Software
Check Point 15000 Firewalls Evaluation

Progent's Check Point Software consultants can show you how to select and configure Check Point Firewall utilities and appliances powered by Check Point's technology to provide an economical and effective security defense for your corporate network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a central stop for on-going technical support, maintenance, training, and consulting services.

Phobos ransomware hot line Consultancy
Best Netwalker ransomware hot line Specialist

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800

Open Now Ubiquiti UniFi AP Specialists
Ubiquiti UniFi switch Consulting

Progent can provide quick access to the expertise of veteran Wi-Fi specialists who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, provision, and place UniFi wireless access points for optimal coverage and throughput.

Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Network Consultants
Integration Support Catalyst Wi-Fi 6 AP Security

Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.

Co-managed Support Desk Consulting Services
Cisco and Microsoft Certified Expert Extended Helpdesk Technology Consulting Services

Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.