Progent can provide in-depth remote consulting for all technologies common to today’s small company information systems and allows you to outsource an array of vital, as-needed support services such as a part-time CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, project management help for critical projects like site relocations orOS upgrades, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical application programs.
Our compensation structure is based on contribution, so just like being an independent consultant, your earnings are entirely tied to your work effort. Some Progent support staff focus on quality of life and choose to work at a more relaxed pace, utilizing our flexible calendar to pursue personal pursuits such as hiking, car racing, snow boarding, surfing, vacations, or sharing free time with relatives and friends. Other consultants use the opportunity to earn major dollars through hard effort and extended days. Progent fully supports both ends of the spectrum and any point in between.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
For companies that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent software on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered PC to use Windows software and access network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so you are able to run Microsoft Windows programs directly. Progent's Mac technology consultants can help you to manage these solutions for running Microsoft Windows programs on your Apple Macs and can in addition help your company to evaluate and configure other products for Windows PC emulation.
Citrix offers a comprehensive line of platforms that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business benefits of Citrix technology and help you design, test, deploy, optimize, and maintain Citrix solutions.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi LAN customized for your facilities, providing your business a WLAN that has the coverage, performance, capacity, security, and hand-off capability your company requires.
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package offering enhanced protection, seamless compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and stronger IP security with this simple-to-manage, highly available solution. Successful implementations of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can provide the expertise needed to deliver all the advantages of Office Communications Server throughout your entire corporation.
Progent provided a wireless networking environment that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory control, operations, project management, procurement, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can assist you to manage your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more effectively, transforming uncooked information into useful insights into your business.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess whether to adopt the latest firewall technology from Cisco. Progent's Cisco technology specialists can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent's Microsoft Premier engineers offer world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange installations or upgrades and can supply local personnel to help large companies with deployments of Exchange Server in the or any region served by Progent's engineers.
Microsoft Dynamics 365 Business Central Technical Support Services
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Progent's consultants can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud. For computer environments built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's objectives.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
If your business has a Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-premier consultants can assist your whole enterprise in a wide array of security topics including security administration practices, security design and strategies, connection management products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP define the fundamental competencies and international standards of performance that information security managers are required to possess. These accreditations offer IT management the confidence that those who have earned their CISM, CISSP or ISSAP certification have the background and theory to offer effective security management and consulting services.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 initiative on time and on budget.
Progent's Microsoft-certified consultants can provide remote and on-premises expertise for companies of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.
Progent’s colocation center IT services are designed for companies with equipment housed at IDCs or data center collocation hosting facilities and in need of timely in-person service at the colocation facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of IDC and IDC and colo consulting services including system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage clustering systems.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your business processes.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting features that let you track all operations, revenues and spending, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end applications that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Microsoft CRM helps mid-market businesses build positive client interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients without adequate internal resources to assemble proper test environments, the lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, functions as the heart of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly online and on-premises expertise to assist businesses of any size to build and maintain Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can help with any facet of CUCM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and management of server clusters that offer improved levels of system dependability, security, performance, and versatility. New or improved capabilities include cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster infrastructure for increased availability, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help you evaluate the advantages of Windows clustering, plan and implement an installation, educate your IT staff to administer your cluster environment, deliver continuing consulting and technical help services, and produce and validate a workplace recovery procedure.
Cisco's network security and offsite connection products for small organizations offer a complete range of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your company objectives.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user certification, authorization, and accounting from a graphical Web interface.
Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also help your business with iPhone integration and Apple iPad management, or migrating to iCloud services. For computer environments based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is available, secure, efficient and aligned with your company's objectives.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Widows Server 2012 R2 Hyper-V enhances virtualization in important areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Progent's certified relational database developers can provide businesses of any size remote support for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and integration, application architecture and programming, administration support, replication and synchronization solutions, storage management, performance tuning, migration, information security, backup/restore options, problem solving, and training.
Progent offers affordable online and on-premises support to assist organizations of any size to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent offers live remote training for an array of desktop apps and operating systems including Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of traditional in-person instruction, such as immediate interaction between students and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of multiple trainees. Offered to single students or classes of all sizes, Progent's virtual training allows the instructor to run the seminar from a remote office and the clients can be dispersed across an office or across the country. Live online instruction utilizes powerful teaching aids like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specialized topics or longer in time and broader in scope.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progent’s security professionals can perform extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly set up and actively observed.
For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified network support experts and certified Cisco network specialists can provide a variety of network consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, network design, local or remote branch office support, and technical support for collocation hosting facilities. A Progent IT architect can help you design a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Certified engineers can help major corporations design, integrate and maintain major rollouts of the latest releases of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
If your business computer system mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your OS platforms to coexist for simple management, seamless information exchange, high availability, superior throughput, and strong protection. Progent's Linux and Microsoft Windows coexistence support services feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and repair, in-person technical support, and Help Desk Call Center support.
For medium-size businesses looking for network consulting services, Progent can deliver a variety of alternatives such as local help, on-line assistance, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staffing, business relocation support, application programming, and expert consulting. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers expert in-person support for fixing technical problems quickly and affordably.
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP line, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you can purchase only the capability you currently need, with the option to add clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP Software support engineers can show you how to deploy, customize and manage Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.