Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current models.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network support experts. With Progent's economically priced IT support packages, mid-size businesses can select a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company networks world-class availability, protection and productivity.
Progent's Cisco-certified network consultants can help you design an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access via a wide range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the latest technology for 24x7 Internet connections to implement an economical, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and extensive experience with network security design. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your company with all phases of secure network architecture.
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security strategy, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent workflow for restoring applications and services rapidly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to design, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.
Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling enhanced efficiency by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server consultants can show you how to plan, deploy, configure, and support Internet Security and Acceleration Server on your network so your business benefits from a smart and economical combination of security, productivity, and performance.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT team and end users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged use of servers, streamlined operations, increased network uptime, and easier management. Typical uses for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications based on outdated operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.
Progent's Cisco-Certified network engineers can assist you to use Cisco's network management tools along with a selection of specialized third-party products to build a comprehensive network management strategy in order to keep your network operating reliably, fully utilize limited resources, guard your data, recover rapidly from hardware breakdown or malicious assaults, and enable you to expand or repurpose valuable resources sensibly and economically as your business grows.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any aspect of information system security. Progent can help implement efficient cybersecurity systems that guard a small office from modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing network resources spread across a mix of physical sites and various clouds.
Progent can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit programs that you intend to keep as well as the new 64-bit editions of software you wish to run.
Progent has been delivering SharePoint support since the initial product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid configuration is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks related to your SharePoint 2013 deployment.
Stealth penetration testing is a key component of any overall IT system security plan. Progent’s security professionals can run extensive penetration checks without the awareness of your company's in-house network support resources. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored.
Progent wants to find fulltime, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and high-end system architecture experts with a background in mobile solutions, wireless connectivity, fault tolerance, business continuity, data protection, and VMware. Progent also seeks employees who can join our team of desktop support specialists and off-site support professionals. In addition, We are looking for talented managers who can operate productively in Progent's high-growth, virtual office environment.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, training, and debugging since the product's original release. Progent offers high-level support for updating legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and carry out an efficient upgrade from a an outdated version of GP to the newest version of Microsoft Dynamics GP.
Cisco's security and remote connectivity solutions for small to mid-size companies represent a complete array of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.
Progent offers affordable remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support to help you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Progent’s Technical Response Center (TRC) offers national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone support and remote direct network connection to troubleshoot and repair technical problems quickly and affordably. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to appropriate experts as needed. For critical issues, the TRC endeavors to respond to your request for service within one hour.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange Server 2013.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent is structured to provide in-depth remote support for all technologies common to today’s small company information systems and allows you to outsource an array of strategic, on-demand support services including a temporary Chief Information Officer to provide advanced planning and negotiating skills, a Call Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, best-practices project management help for critical initiatives like site moves orOS upgrades, connectivity consultants for designing fast and reliable network infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair mission-critical application programs.
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, implement, administer and repair Cisco Aironet wireless access point solutions to achieve the throughput, coverage, density, scale, security compliance and manageability required for seamless access between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet APs.
Progent delivered a wireless networking solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Progent's Microsoft-Premier SQL Server consultants can provide a range of support services to assist small and midsize businesses to plan, deploy, manage, and troubleshoot SQL 2008 solutions in order to get the optimum strategic benefit from Microsoft's state-of-the-art relational database platform. In addition, Progent offers consulting expertise for network infrastructure, enterprise-wide protection, and software development to increase the strategic value of your SQL Server network.
Progent's Sun Solaris family consulting experts offer small businesses and software developers support for managing and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you a convenient one-stop source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Dynamics 365 Business Central Design and Installation
Nexus switches are engineered to deliver the speed, expandability, uptime, virtualization support, capacity, security and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to assist you to plan an efficient switch topology, set up pilot systems to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, run security vulnerability tests, set up advanced monitoring, fully utilize resources through virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities available for Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to current Nexus switches.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small and midsize companies a variety of affordable solutions for backing up and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of fault tolerance and business continuity readiness at an affordable price.
Progent can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security, and boost productivity by ensuring that operating systems and applications are always current, tracking licensing, and monitoring resource usage patterns to help you make smart purchasing choices. Once your organization is ready to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement an efficient move to SCCM 2012.
Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles intended for customers ranging from students and home offices to global enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can help you to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Microsoft Windows Server Essentials is a value-priced, entry-level platform that allows small businesses to make the move from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that combines both local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to assess the possible business advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your computing environment. Progent offers full-service project management to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
For large organizations, Progent can supplement internal network support staffs by offering world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site consultants and specialists to assist with a campus move or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Progent can provide quick access to the skills of veteran Wi-Fi specialists who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.
In addition to providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training classes tailored to address your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Colocation sites make it possible for companies to share enterprise-class facilities for hosting network hardware that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation program such as selecting and migrating to a colo site, designing system architecture, specifying required equipment, on-site and on-line troubleshooting, establishing remote system administration, and training your support staff.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized line-of-business applications and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you track your business more thoroughly, turning uncooked information into useful understanding of your business.
Cisco's Meraki MS line of access and distribution switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help you to plan and deploy an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to ensure security, create and validate a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization techniques that enable small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require important updates, or isolating performance bottlenecks.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the reception, performance, density, security, and roaming capability your business needs.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without limiting your productivity.
Progent’s Shared Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor line or help you migrate to current firewall technology. Progent can also help you design and execute a complete security plan that can include firewall and VPN devices and utilities, managed security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going network support, administration, education, and security expertise.
Progent's Cisco Wi-Fi IP phone configuration experts can provide remote and onsite assistance to help you create and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent's Microsoft-certified consultants have more than 10 years of experience delivering messaging support for customers that range from small offices to large corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and implement remote and mobile email access. Progent’s Exchange consulting services can assist you in planning and implementing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Progent’s colocation center IT services are intended for businesses with hardware located at IDCs or data center colocation hosting sites and in need of timely on-site service at the colocation site plus remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete range of Internet Data Centers and data center and collocation support services including network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and installation of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server clustering configurations.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your company requires.
Progent's Microsoft-certified consultants can provide in-depth support in implementing, operating and debugging any edition of Project Server and can deliver a wide variety of affordable remote support services following proven best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and migration, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.