Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or onsite expertise for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably based on best practices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of vital assets.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send messages, examine the GAL, import addresses, synchronize calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.
ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's certified ISA Server 2006 experts can help you plan, cost-justify, pilot, implement, configure and manage the any version of ISA Server 2006 on your information system.
Progent offers organizations of any size professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and choose appropriate products from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Progent has a long background providing a broad range of remote IT support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in providing expert remote IT support and has delivered network support to clients in every state. Online support saves travel expenses and solves problems more quickly than onsite service calls.
Progent provides IT services for medium size companies who have 100 to 250 network clients. The mid-size business or office has typically been an underserved segment of the market for network consulting expertise. The cost structures and support access practices of major third-party service organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information system whose complexity and sophistication are often comparable to the networks of much larger companies. Progent's support delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while providing the small organization with enterprise-level service from certified, world-class consultants with background in a broad range of midsized business technologies. If your medium size organization or small business is looking for levels of network support appropriate for a mid-size office without budgeting enterprise costs, contact Progent.
Cisco offers a full array of routers including appliances built to deliver the security, performance, and availability required by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Progent provides national online help and consulting services for companies that operate Apple Mac environments or whose information systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the latest edition of Mac OS X from earlier editions of Apple macOS and OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud. Online IT help offers maximum return for your IT dollar by protecting client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and consultants allow Progent to handle most IT issues without squandering time and money by going to your location. In most of situations your network problems can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM premier security specialists to help with the toughest network issues.
Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's certified SQL Server application programmers and DBAs can provide remote expertise to help organizations of any size to create, manage, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and more secure AD implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and increased uptime.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn issues, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises support for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
MS Office Communications Server delivers IM and presence in an extensible, world-class package featuring enhanced protection, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the benefits of Office Communications Server across your whole corporation.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's fault tolerant network experts offer reliability support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, non-stop data center consulting, and other fault-tolerant operations support to show your company design a 24x7 network for mission-critical applications. Progent has the background to design economical, non-stop networks by deploying the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient network load balancing.
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small businesses a range of cost-effective alternatives for replicating and recovering business-critical workloads including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company information networks to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a seamless arm of your network consulting team.
Progent's Intune consultants can help you to assess the strategic case for utilizing Intune for managing your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to define security and compliance policies, set up test environments to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune deployment.
A centerpiece of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a cutting-edge remote monitoring and management solution which enables automated alerts and streamlined incident response.
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security professionals can run thorough intrusion checks without the awareness of your company's internal IT staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of modern versions of ransomware.
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining email systems for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system features protection, high uptime, easy connectivity for remote and mobile users, time-saving administrative tools, and productive integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Windows Server 2008 represents an important advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security services.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server consultants can help you design, rationalize, pilot, install, configure and manage the any edition of ISA Server on your information system.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt your business.
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Cisco-certified wireless technology consulting experts can assist you to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is completed on time and within budget.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET products bundled with Small Business Server calls for a network support expert with hands-on experience planning and building seamless, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of experience integrating computer networks founded on Microsoft platforms. This expertise ensures you results in installing, managing, and maintaining network solutions that include the Microsoft Small Business Server package of servers and productivity software.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for IT networks with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your network.
Stealth intrusion checking is a key component of any comprehensive network security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your company's internal IT staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event history analysis are correctly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
ProSight Reporting is an expanding line of in-depth reporting utilities designed to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Data Center professionals can show you how to select high availability data centers that meet the specific requirements of your company. Fault tolerant colocation sites are especially attractive to small organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small companies. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of consulting and maintenance services.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to deploy your Fortinet FortiGate security appliances to protect your IT assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.