If you are a network consultant with technical support experience, joining Progent and assisting our clients will enhance your skills through interaction with Progent's staff of motivated, high-output consultants. Progent's concentration on providing network consulting and computer help to small companies will offer you the chance to consult in depth with business leaders and contribute tangibly to the growth of dynamic organizations. In addition, Progent's virtual office network offers the most advanced technology for remote support and wireless connectivity to help you to come up with fast solutions when you take on business-critical problems.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of the time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent's Meraki Wi-Fi access point consultants offer remote and on-premises support services to assist organizations of any size to design, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their location or computing device.
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring advanced protection, transparent integration with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and better intellectual property security with this easy-to-administer, highly available solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Office Communications Server throughout your entire corporation.
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that improves the business value of your IT network; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-premier consultants can help your entire enterprise in a broad range of security topics such as security management procedures, security design and strategies, access control systems and techniques, software development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are required to master. These certification offer executive management the assurance that those who have earned their CISA or CISM certification have demonstrated the experience and knowledge to deliver world-class security support and consulting services.
Cisco offers an extensive product line of routers including routers built to provide the protection, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it simpler to install system images, control mobile computers, and run management tools. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage PDAs and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT network safe.
Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements affect key IT areas like ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices running on multiple venues with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can help your organization to determine the value of Ubiquiti’s UniFi products for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
DoubleTake/Carbonite Software offers a selection of tools intended to provide small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads such as Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information networks to create a high state of availability and business continuity capability at an affordable price.
Progent's certified Office and Microsoft 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides quick ROI and enables improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with one another and with other key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility issues between various releases of Microsoft Office desktop and can provide live online instruction to individuals or groups.
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with real-world background and extensive knowledge in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT environments based on the SBS line of servers and programs.
Progent provides small organizations two low-cost security inventory packages that include, for a preset price, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who interpret the results of the scan, present unbiased summaries of your existing security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while delivering enterprise-quality assessments of your IT network's exposure to attack.
Progent's consultants offer online and on-premises consulting services for companies of any size to assess the benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified information security experts can help you design and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and smart mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates policies, procedures and technologies to keep your IT computer system safe.
When conducting consulting projects for enterprise clients, Progent follows a structured approach driven by specified milestones in order to meet financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert deployment. All phases are documented to make available a comprehensive description of technical services delivered and to help in ongoing system support.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as reduced capital expenditures, reductions in operational expense, better executive focus, world-class security, greater availability, and business continuity.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to design reports that let you track your business more effectively, transforming uncooked data into useful understanding of your business.
Progent's Sun Solaris family consulting services offer small and mid-size companies and developers support for administering and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support networks that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure testing environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects based on proven methodologies.
Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an impartial network security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your company firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a network scan from a secure machine inside your company firewall to evaluate your exposure to inside attacks. The two security inventory packages are configured and executed from a protected external site.
Progent's Microsoft engineers offer advanced support in implementing, managing and debugging all versions of Project Server and can provide a broad range of affordable online support services following industry best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution planning, installation and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For business environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution following leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
For businesses that have a combination of Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-only software on an Apple Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-powered computer to run Windows software and access system resources. Virtual PC for Mac simulates Windows on a Mac system so that you are able to run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Microsoft Windows software on your Apple Macs and can in addition help your business to evaluate and configure third-party solutions for Windows PC simulation.
Progent has a long background delivering a full-spectrum of online network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering advanced remote network support and has delivered IT solutions to organizations in all 50 states. Remote support eliminates travel expenses and solves problems faster than on-premises service calls.
Progent offers affordable online support from IT engineers skilled in a broad range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers consulting support for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to install, enhance, or troubleshoot backup/restore solutions for a variety of architectures including local, remote, cloud, or a mix.
Progent can help you with any stage of Azure cloud migration including needs analysis, readiness evaluation, system architecture, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
Microsoft Expert Expert Development Dynamics NAV ERP
Progent can help small companies to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Technology Consulting Services Microsoft Dynamics 365 Business Central
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft engineers can provide advanced support in deploying, operating and debugging all versions of Project Server and can provide a broad variety of affordable online support services following industry best practices to assist organizations of all sizes to get all the benefits of this powerful platform. Support services available from Progent include system design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent’s private cloud hosting service enables small and midsize organizations to run key applications such as SQL and Exchange from a secure Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restoration. You can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and management of network hardware and data center facilities while benefiting the highest levels of network availability and physical security.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that require network service with the responsiveness associated with with small companies but which offers effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a branch office situated anywhere in California or any area covered by Progent's consultants, Progent can offer a broad range of on-premises and remote IT support services and system architecture expertise.
Microsoft Dynamics Customer Relationship Management helps small companies build profitable client interactions. Built-in Sales and Customer Service components enable in-house staff to share data to help improve sales success and deliver steady, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft CRM with your sales or customer support data.
Progent's Cisco-certified wireless networking consulting experts can help businesses of any size to design, deploy, manage and repair Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, scale, security and ease of management required for seamless access between Wi-Fi and wired network infrastructure. Progent can provide efficient online and on-premises support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent provides the services of Microsoft and Cisco-Certified network consulting professionals to offer clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert consultants can show you how to improve your network's e-mail infrastructure, protection, reliability, throughput, and system management.
Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
Microsoft Dynamics 365 Business Central Applications Consultant
Server growth puts pressure on network budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased network availability, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of work in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with planning, installing, managing and supporting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, permits custom reporting generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified consultants can assist you to design and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Cisco-certified wireless consultants can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, range, capacity, expandability, security compliance and manageability needed for seamless access between wireless and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.