Progent is one of the most qualified information technology consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full benefits of Microsoft Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent can provide the affordable support of remote Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet access solution matches your business needs. Support services available from Progent include evaluation of your current bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked data into useful insights into your business.
If your office network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX and Microsoft Windows coexistence assistance services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and repair, on-site technical support, and Help Desk Call Center services.
Progent has two decades of experience helping small and medium-size businesses to plan, implement, optimize, administer, and troubleshoot IT networks that support a remote workforce.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective remote or on-premises support to help companies to move efficiently to a modern unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your company is planning on moving your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective services including colocation migration, system deployment and updates, infrastructure optimization, project management, virtualization configuration, remote monitoring, streamlined system administration, software development, disaster recovery/business continuity planning, security evaluation, and the use of the Progent Test Lab.
For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop environment that improves the strategic value of your IT network; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that require IT help with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a branch office located anywhere in California or any area served by Progent's engineers, Progent can offer a broad array of on-premises and off-site network support services and network architecture assistance.
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime system solution that takes into account availability issues involving a broad array of network technologies and procedures.
Progent applies no startup fee and requires no retainer for services delivered during normal business hours. Progent's small granularity avoids big invoices for quick fixes so you won't be tempted to permit less critical problems to stay unaddressed.
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Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced network support programs, small organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small business information systems enterprise-class availability, protection, and productivity.
System Center Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows secure self service, and offers a common point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications environment that supports a BYOD computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Nexus series switches are designed to deliver the speed, expandability, resilience, virtualization support, capacity, security and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting expertise to help your IT staff to create an efficient switch topology, build pilot systems to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security vulnerability assessments, configure advanced monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant capabilities available for Nexus products. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to design, implement, tune, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional experience, at the forefront of IT support, executing a wide range of IT tasks for a large mix of clients. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not only expert IT help, but also a support engineer with field-tested methods for applying computer knowledge to repair actual IT problems quickly.
Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to enable your business to streamline the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that incorporate a combination of Juniper's software platforms.
Progent is a leading innovator in affordably delivering enterprise-class network support to small businesses. Progent's achievement in handling the IT support needs of the historically underserviced small company market is the combined result of key technical and operational innovations that have removed much of the conventional costs out of managing IT service, injected unprecedented professional skill into the IT service system, and dramatically streamlined the repair process.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent offers several network security packages intended to provide larger enterprises a professional and comprehensive network security assessment from a team of certified security engineers. All Progent's network security evaluation bundles incorporate a suite of services like network scans from within and from outside the network security perimeter, professional analysis of captured data by accredited security consultants, creation of a paper documenting the findings, plus an interactive concise executive outbrief and a detailed live review for internal IT administrators.
Progent's certified consultants offer technical help and IT consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include system design, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Progent's Microsoft-certified SQL Server 2022 consultants can assist you to evaluate the business case for migrating to SQL Server 2022 and can deliver fast online or on-premises contact with consulting experts in system planning and integration, application development, SQL Server management, and cybersecurity.
Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Progent's Citrix-certified experts can help your organization to assess the strategic benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management tasks.
Progent's high availability network experts offer non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice connectivity, 24x7 Internet connection design, 24x7 data center services, and other fault-tolerant operations support to help your organization configure a non-stop network for strategic applications. Progent possesses the experience to design economical, 24x7 networks by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a completely mirrored Internet connection and intelligent system load balancing.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet solution.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote consulting services to help your organization to maintain your current Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, integrating Word with other Office applications like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and online training tailored for individuals or groups.
SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that integrates information and processes across your company, interfaces easily with other solutions, and connects workers, customers and vendors unrestricted by time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
Progent's Citrix experts can help you to plan, install, administer, and troubleshoot a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable network solutions suitable for public networks.