Adelaide Microsoft Premier Support
Dynamics GP (Great Plains) Migration and Enhancement Consulting
Microsoft Dynamics GP, previously branded Great Plains, has a longer track record than virtually any other ERP solution written for Windows. Microsoft Dynamics GP is a mature, feature-rich application and is one of the most popular ERP platforms for SMBs, with about 50,000 active installations globally. Many organizations who have depended on Dynamics GP for years or decades have been able to defer upgrades long enough that they are now running seriously out-of-date software and outmoded IT infrastructure. This can be risky. At the same time, a common complaint we hear from prospective customers is that they have trouble locating veteran Microsoft Dynamics GP consultants to partner with for guidance on how to update their Dynamics GP system affordably and extract the most business value out of the application.
The more an organization tries to make do with outdated releases of Dynamics GP, the more challenging the upgrade process becomes. When physical host servers or storage systems break down, there may be no suitable hardware available to replace them. When versions of Windows Server used to host Dynamics GP reach end-of-support status, vital security updates are no longer released. Current editions of SQL Server might not work with your special GP customizations. Next-generation tools such as Power BI may not run. Organizations investigating an upgrade of their Microsoft Dynamics GP deployment can be overwhelmed by the volume of pieces involved in the project. And the cost suggested for a migration may seem through the roof.
Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over two decades, and Progent's tested professionals have delivered advanced and affordable remote integration consulting for Windows-powered environments to businesses in every state in the U.S. By combining deep familiarity with all versions of Dynamics GP as well as world-class system integration talent, Progent is ideally suited to help your Adelaide, South Australia business get the most out of GP.
We partner with our customers and start by listening to their requirements. Once we have familiarity with the IT situation and the areas needing improvement we provide our recommendations. Recommendations can involve an upgrade to a more current and fully supported version of Dynamics GP, simple user education, full system and specific module implementation including 3rd-party products from a wide range of vendors that have written add-ons to Dynamics GP, custom integrations with other critical business applications within your organization, custom report creation, and system analysis to determine whether GP is being utilized optimally. Our goal with each Microsoft Dynamics GP engagement of whatever size is to optimize strategic value and manage cost.
Progent's consultants can help your Adelaide, South Australia company in every facet of your Dynamics GP upgrade or enhancement initiative including:
- Deployment Review
Take a look at what features of Microsoft Dynamics GP you are now running and discuss other features available on GP that may be helpful to your business. - Upgrade Design and Scheduling
Create a comprehensive upgrade plan and schedule that minimizes business interruption. Plan for pilot testing, production upgrade, and training. Identify customizations and add-on products. Anticipate and resolve compatibility problems. - Testing
Design and configure a pilot system for validating the migration project. - System Upgrades
Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Dynamics GP to the current release to ensure ongoing support from Microsoft and to have all current features accessible to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Implement services from the GP Professional Services Tools Library. Prep data and execute scripts to resolve documented issues. - Management Reporting
Create reports and or custom dashboards for internal and external consumption. Configure SQL Server Reporting Services and integrate Dynamics GP with Power BI for on-demand reporting and for combining information from multiple on-premises and remote repositories. - Training
Provide one-on-one or group training for current and first-time users of Microsoft Dynamics GP. - Support Services
Provide a single contact for support to ensure effective and affordable resolution of issues thanks to familiarity with your particular situation.
Progent offers the help of top-tier consultants who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the jobs you need directly rather than supervising less knowledgeable consultants or internal staff. Key areas where Progent's consultants can provide Dynamics GP support services include:
- Recommendations
Recommend the use of modules that come with the core GP platform but are not now being utilized. In addition, suggest third-party products designed exclusively for Dynamics GP to provide capabilities that GP skips. - Integrations
Build custom integrations between Microsoft Dynamics GP and other business applications to reduce duplicate entry and improve accuracy. - Customizations
Create big and simple customizations that work with Microsoft Dynamics GP to handle specific functions that are not addressed by standard GP modules or third-party modules.
Progent can assist you to enhance your network infrastructure to accommodate Dynamics GP for any architecture including local, private or public cloud, or a hybrid environment. Infrastructure expertise offered by Progent's consultants include:
- Requirements analysis and site inventory
- Network topology design and deployment (on-premises, private or public cloud, or hybrid)
- Configuring security gateways and remote connections and creating security policies
- Managing Apple iOS, Google Android, and Windows smartphones and tablets
- Creating high-availability environments
- Integration with PaaS and IaaS services including Microsoft 365
- business continuity preparedness
- Performance optimization
A modern Dynamics GP ecosystem includes multiple software platforms, local network infrastructure technologies, and public cloud services integrated into a cohesive enterprise resource planning solution. For over two decades, Progent's consultants have delivered online and onsite support from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Exchange configuration consultants, Microsoft Office experts, and SharePoint integration consultants. Progent's consultants have supported these products from their initial releases to their current versions, and Progent can help with cloud options by providing Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and application development services.
Progent also has a long history of delivering help from top-tier Cisco CCIE-certified network experts, Hyper-V integration consultants, and VMware virtualization consultants. This experience with core IT platforms cuts time and expense when guiding businesses through each phase of upgrading their older Dynamics GP environment. Progent also offers the skills of senior cybersecurity and information assurance experts, disaster recovery planning experts, application programmers, hybrid cloud planning and configuration consultants, and database administrators who can assist you to design, deploy, and manage a well-tuned Dynamics GP environment.
Progent's Consulting Services for Microsoft Dynamics GP/Great Plains ERP Solutions
To learn more information about Progent's online and onsite support expertise in Adelaide, South Australia for Microsoft Dynamics GP/Great Plains ERP product family, refer to:
- Dynamics GP Consulting
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains ERP Benefits
- Expertise with Dynamics GP Reporting
- Dynamics GP Custom Development
To download a datasheet about the consulting support available from Progent for Dynamics GP/Great Plains software, select
Contact Progent for Microsoft Dynamics GP/Great Plains Migration Support
If your Adelaide, SA business needs a MS Dynamics GP/Great Plains integration expert or software developer, call
An index of content::
Best 802.11ac Upgrade Computer Consulting
Remote Support WiFi Management
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to configure, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Technical Support SCDPM 2012 and Exchange DAGs
SCDPM 2012 Planning Remote Troubleshooting
Progent's Microsoft-certified consultants offer online or in-person support to help companies of all sizes to design, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially challenging problems, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Google Cloud hybrid integration Expert Development
Google Cloud hybrid solutions Professional
Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine local IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Expert Microsoft Certified Specialist Lync Server 2013 Back End Server
Urgent Lync Server 2013 Back End Server Consultant Services
Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, and both IP and PSTN calling across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
ProSight Email Virus Filtering Consultant Services
Email Virus Signature Professionals
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Engineer Automated Server Inventory
Automated Desktop Monitoring Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be resolved before they can disrupt your business.
Google Android patch management Consultant
Android patch management Technology Professional
Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your servers, such as scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Exchange 2000 Upgrade
Microsoft Certified Exchange 2000 Server Integration
Progent is one of the most qualified network consulting firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Internal Network Security Inventory Engineer
After Hours Professional Internal Network Security Scan
Progent provides small organizations two low-cost security evaluation scanning packages that include, at a set price, remotely managed scans of your security profile which are analyzed by certified information security specialists who interpret the results of the scan, deliver objective evaluations of your current security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal scanning that are priced to fit the budgetary realities of small companies while providing enterprise-class evaluations of your network's exposure to assault.
Computer Consultants Microsoft Exchange 2016 Migration
Top Specialist Exchange Server 2016 Migration
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Exchange 2003 to Exchange 2010 Upgrade Technology Professional
24/7/365 Consultants Exchange Server Migration
Progent offers comprehensive support for each phase of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's test facility, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for client's IT group and end users.
Private Cloud Virtual Datacenter Hosting Specialist
Private Cloud Virtual Datacenter Hosting Specialist
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restoration. You can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of network hardware and facilities while benefiting world-class levels of network availability and physical security.
Azure AD Multi-factor Authentication Outsourcing
Azure AD Privileged Identity Management Onsite Technical Support
Progent can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services across on-premises and cloud resources.
Project Professional Integration
Project and SharePoint Contract Programming Firm
Progent's Microsoft engineers can provide advanced expertise in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services following proven best practices to assist organizations of all sizes to receive all the advantages of this leading project management solution. Services available from Progent include solution design, installation and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Citrix Virtual Windows Applications Specialist
Application Virtualization Consultancy
Progent's Citrix consultants can assist your business to plan, deploy, administer, and troubleshoot a virtualized application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to administer and maintain an off-site datacenter that features high uptime, advanced security, and rapid recovery.
Customer Relationship Management Computer Consultants
ERP, MRP, Accounting System Developer Firm
Progent's application experts offer advanced support, custom programming, integration assistance, and online training for popular applications covering vital areas including ERP, general accounting, management reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting support online, Progent can help small businesses throughout the United States to avoid the lost productivity and fees related to travel and on-premises visits without compromising the effectiveness of consulting services.
Support Ekahau Insights Wi-Fi Network Troubleshooting
Ekahau Analyzer Wi-Fi Network Troubleshooting Help and Support
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, optimize, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Largest Microsoft SQL Server 2012 Remote Consulting
Support SQL Server 2016
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you migrate from older editions of SQL Server to Microsoft SQL Server 2005.
Windows Server 2008 Hyper-VI Online Technical Support
Windows Server 2008 BranchCache Specialist
Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver affordable online engineering, technical support, and education services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Cisco Certified Experts Technology Consulting Services Redundant Connectivity
24x7 Fault Tolerant EIGRP Network Computer Engineer
Progent's high availability inter-site connectivity and 24x7 system connection professionals can help small businesses achieve fault tolerant Interoffice connectivity through redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks based on non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice networking.
ProSight Email Spoofing Protection Specialist
ProSight Email Virus Filtering Specialist
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
After Hours Windows Server 2016 Hybrid Configuration Specialists
Windows Server 2016 High Availability Outsourcing
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
IoT device patch management Engineer
24-Hour Google Android patch management Consultant Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as scanners, network infrastructure appliances such as routers and wireless access points, and IoT devices like sensors and robotics.
Excel PivotTable Contract Development
Microsoft 365 Excel Specialists
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online support services to help your organization to design, program, pilot test, deploy, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various versions of Office Excel. Progent offers as-needed help to organizations who need a quick solution to a specific issue associated with Excel and Progent can also provide full project management support for migrating or developing line-of-business applications built on Excel. Progent's affordable online training for Excel can be customized to address the special requirements of individuals or groups.
Exchange 2003 Setup and Support
Exchange 2003 Integration Support
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
SQL Server Programming Firms
After Hours Coding ASP
For custom program development, Progent can provide programming consultants to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
SCCM 2016 and SQL Server 2016 Setup and Support
System Center 2016 Configuration Manager Consultants
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Microsoft Certified Expert SQL Server 2014 Migration Technical Support Services
Support Services SQL Server 2014 Delayed Durability
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services including system design, configuration, management, troubleshooting, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Helpdesk for Telecommuters Online Troubleshooting
Call Desk for Remote Workers Remote Support Services
Progent has 20 years of background helping small and mid-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that incorporate at-home workers.
VoIP phones patch management Consultant Services
Printer firmware patch management Consulting
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices such as alarms and health monitors.
Cisco VoIP Phones and CUBE Online Support
CCDP Expert Certified Video Conferencing Remote Support Services
Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Google GCP hybrid cloud integration Consultant
Consulting Services Google Cloud Identity
Progent offers affordable online and on-premises support to help businesses to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Online Help System Center 2016 Troubleshooting
System Center 2016 Disaster Recovery Consultant
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.
Microsoft Exchange Upgrade Technical Support
Exchange Server 2003 Onsite Technical Support
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Voice Over IP Specialist
8800 Series IP Phone Network Consultants
Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
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