Adelaide Microsoft Premier Consulting and Support
Microsoft Dynamics GP Upgrade and Customization Consulting Experts
Microsoft Dynamics GP, originally branded Great Plains, has a lengthier track record than virtually any other enterprise resource planning (ERP) solution made for the Windows OS. Dynamics GP is a mature, full-featured product and is one of the most widely used ERP systems for SMBs, with about 50,000 active installations worldwide. A number of organizations who have relied on Dynamics GP for years have managed to postpone upgrades to the point that they now find themselves using legacy software and outmoded network infrastructure. This can be risky. At the same time, a recurring complaint we hear from new clients is that they have a hard time finding experienced Microsoft Dynamics GP consultants who can provide guidance on how to update their Dynamics GP ecosystem efficiently and get the maximum benefit from the software.
The longer a business attempts to limp along with outdated versions of Microsoft Dynamics GP, the more complex the upgrade process tends to be. If physical host servers or disk systems fail, there may be no suitable devices available to use as substitutes. When editions of Windows Server that run Dynamics GP reach end-of-support status, critical security patches are no longer released. Current editions of Microsoft SQL Server might not work with your special GP customizations. Innovative tools such as Power BI may not run. Organizations investigating an upgrade of their Microsoft Dynamics GP environment can be intimidated by the number of pieces there are to the project. And the cost suggested for a migration may seem astronomical.
Microsoft Dynamics GP Upgrade and Enhancement Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's tested professionals have delivered advanced and affordable remote consulting for Windows-powered environments to businesses in every state across the U.S. By combining deep experience with all releases of Dynamics GP as well as top-tier system integration talent, Progent is ideally suited to make sure your Adelaide, South Australia business optimize the benefit of GP/Great Plains.
We become partners with our customers and begin by listening to their requirements. Once we have an understanding of the IT situation and the areas needing improvement we provide our recommendations. Recommendations may involve a migration to a more current and fully supported version of Microsoft Dynamics GP, simple user training, full system and specific module implementation including 3rd-party products from a wide range of suppliers that have written add-ons to Dynamics GP, custom integrations with other key business software used by company, custom report creation, and system analysis to determine whether GP is being utilized optimally. Our objective with each Dynamics GP engagement big or small is to optimize strategic value and manage expense.
Progent can assist your Adelaide, South Australia business in every facet of your Dynamics GP migration or enhancement project including:
- Deployment Assessment
Take a look at what features of Dynamics GP you are now using and discuss other features available on GP that may be helpful to your organization. - Migration Design and Timing
Develop a comprehensive upgrade plan and timetable that minimizes business interruption. Schedule pilot testing, production upgrade, and education. Specify customizations and add-on products. Predict and manage integration problems. - Testing
Design and configure a test environment for proving the upgrade project. - System Updates
Back up databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to ensure continuing support services from Microsoft and to have all the latest features accessible to your organization. Upgrade SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library. Prepare data and execute scripts to resolve documented issues. - Management Reporting
Develop reports and or dashboards for internal as well as public use. Deploy SQL Server Reporting Services and combine Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from diverse on-premises and external repositories. - Education
Deliver one-on-one or group training for current and new users of Microsoft Dynamics GP. - Support
Act as a single contact for support to deliver effective and affordable resolution of problems thanks to close understanding of your particular situation.
Progent offers the support of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains solutions since version 1. Progent can do the jobs you need directly rather than supervising less knowledgeable consultants or in-house staff. Important areas where Progent's consultants can deliver Microsoft Dynamics GP support services include:
- Recommendations
Recommend the deployment of software modules that come with the core GP platform but are not currently being used. In addition, recommend third-party products designed exclusively for Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Build special integrations between Dynamics GP and other strategic applications to avoid redundant entry and improve accuracy. - Customizations
Create big and simple customizations that run with Microsoft Dynamics GP to perform various business functions not addressed by standard GP modules or third-party modules.
Progent can assist your business to enhance your infrastructure to support Dynamics GP for any deployment model including local, private or public cloud, or a hybrid network model. Network infrastructure expertise offered by Progent's consultants include:
- Needs assessment and site inventory
- Network architecture planning and deployment (local, private or public cloud, or hybrid)
- Configuring security gateways and VPN connections and creating security policies
- Managing iOS, Google Android, and Windows mobile devices
- Developing high-availability (HA) architectures
- Integration with PaaS and IaaS services such as Microsoft 365
- business continuity preparedness
- Performance tuning
A modern Microsoft Dynamics GP environment incorporates multiple software platforms, local network infrastructure resources, and cloud products combined into a seamless ERP solution. For more than two decades, Progent has delivered remote and onsite support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Microsoft Exchange configuration experts, Microsoft Office experts, and SharePoint Server development consultants. Progent's consultants have worked with these products from their first versions to their current versions, and Progent supports cloud-based SaaS options by providing Office and Microsoft 365 consulting, Exchange Online expertise, and SharePoint Online migration and application development expertise.
Progent also has extensive experience delivering support from seasoned Cisco CCIE-certified network experts, Hyper-V integration consultants, and VMware virtualization consultants. This experience with core technologies saves time and costs when helping businesses through each phase of upgrading their older Dynamics GP environment. Progent also offers the support of senior security and compliance experts, disaster recovery and business continuity planning consultants, application developers, hybrid cloud planning and configuration consultants, and database administrators who can assist you to plan, implement, and maintain a productive Dynamics GP environment.
Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more about Progent's online and on-premises support expertise in Adelaide, South Australia for Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Dynamics GP Expertise
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features
- Expertise with Dynamics GP Reporting
- MS Dynamics GP Custom Development
To download a datasheet describing the consulting services available from Progent for Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Migration Expertise
If your Adelaide, SA business is looking for a MS Dynamics GP/Great Plains integration expert or software developer, phone
An index of content::
Security Audit Services Penetration Testing
24 Hour Stealth Penetration Testing Consultant
Stealth intrusion testing is a key component of any comprehensive IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the awareness of your company's internal IT resources. Stealth penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event history monitoring are properly set up and consistently monitored. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of modern versions of ransomware.
Exchange 2013 Active Directory Network Engineer
24x7 Computer Engineer Exchange 2013 Data Loss Prevention
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces important innovations as well as a revamped structure. These improvements affect key facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Services Microsoft Windows Server Essentials
Windows Server Essentials Launchpad Consultant Services
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management so you can plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Urgent Consulting Services Office Excel 2010
24x7 Excel Power Query Expert Development
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online services to assist you to plan, program, pilot test, install, administer, and debug business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent offers as-needed help to organizations who need a fast fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical application software built on Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individuals or teams.
CRISC Certified Risk and Information Systems Control Architect Professional
CRISC Certified Risk and Information Systems Control Analyst Professionals
Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management solution following best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Computer Engineer Duo MFA and Single Sign-on
Two-factor Authentication (2FA) Network Consultant
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Technical Support Meraki and Nexus Switch
24-7 Meraki Management Computer Consultant
Cisco's Meraki family of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to assist you to design and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, develop and validate a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
24-Hour Microsoft Windows Small Office IT Support
Microsoft Office XP System Consulting
Progent's IT outsourcing packages offer economical network support for small companies. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is possible by building up a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network architecture for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Office 2000.
Expert Microsoft Certified Hyper-V 3.0 Virtual Server Specialists
Microsoft Hyper-V 3.0 Online Help
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and maintain virtual servers to reduce network expenses and enhance productivity.
Top Rated Data center Monitoring Computer Consulting
Immediate SCOM 2012 Infrastructure Monitoring Onsite Technical Support
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing SCOM solutions and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
Microsoft Certified Partner Live Online Office Word Training
Small Business IT Consulting Companies Online Office 365 Excel Training
Progent offers live remote instruction for an array of desktop applications and environments including Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of traditional in-person instruction, including immediate interaction between clients and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of multiple workers. Offered to single students or groups of any size, Progent's live online instruction permits the teacher to run the class from an online facility while the clients can be dispersed throughout a campus or all over the country. Virtual instruction deploys powerful teaching aids like virtual white boards, real-time questions, and collaborative desktops. Sessions can be brief and targeted to specialized topics or longer in duration and broader in coverage.
Top Quality External Network Security Inventory Consultancy
Information Risk Evaluation Consulting
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an impartial network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from a secure machine within your firewall to determine the risk to internal attacks. The two security inventory services are configured and run from a secured external location.
Exchange 2007 Server Engineers
Consultant Exchange 2007 Server
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
scom 2016 Operations Management Suite integration Online Support
Support Outsourcing microsoft system center 2016 operations manager
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for key workloads by providing unified, cross-platform tracking of IT resources deployed across on-premises systems and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to help organizations of all sizes to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to move to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
SharePoint Server 2007 Integration
SharePoint Portal Server 2007 Help and Support
Progent's Microsoft-certified consultants can help you evaluate the economic case for deploying Microsoft SharePoint Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your circumstances, provide setup and deployment expertise, assist you to set up MS SQL Server as a supporting DBM, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.
Consulting Services Windows 2008 Failover Cluster
Immediate Fault Tolerant Network Technology Consulting
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth backgrounds assisting small and mid-size businesses to reduce system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability network design, backup/restore systems, and transparent maintenance. Progent's business continuity experts can assist your company to plan and test an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to design, implement, and manage resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Microsoft Expert SCCM 2016 Central Administration Site Technical Support Services
SCCM 2016 and Windows Server 2016 Support
Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist you with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
MS Certified 64-bit Migration Consultancy
64-bit Upgrade Network Consulting
Progent's Microsoft-premier engineers can assist you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit PC desktop processing, plan an efficient upgrade process that reduces operational disruptions, and provide economical, expert online support to assist your company to install 64-bit PC desktop operating systems and application programs on your current computers.
Computer Consulting Exchange 2016 Migration
Remote Technical Consultant Microsoft Exchange 2016 Upgrade Planning
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
On-site Technical Support 8540 wireless controller
WLAN controller Professionals
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic based on user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
MFA and Single Sign-on (SSO) On-site Technical Support
Multi-factor Authentication Support and Setup
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Wireless Site Survey Online Consulting
Support Outsourcing Wireless Site Survey
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your facilities, providing you a WLAN that delivers the reception, speed, density, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include remote predictive modeling for designing a wireless LAN and on-premises survey services for validating, optimizing, and troubleshooting a functioning wireless LAN.
Flexential Tampa Colocation Center Professional
Professionals Flexential Internet Data Center
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover planning experts. Progent can also assist you to design and implement a migration to the Flexential facility by providing services like designing system configuration, recommending hardware components, system configuration and testing, debugging, streamling online network management, and educating your IT support team.
Server Skills Transfer
Education Windows
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent faces little competition. Mid-size companies who utilize familiar freelance consultants or who employ in-house support personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.
Security Organization UNIX
Solaris Firewall Setup
If your business operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can help your whole enterprise in a wide array of security areas such as security administration procedures, security architecture and strategies, connection control products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP define the basic competencies and worldwide standards of knowledge that information security managers are expected to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security management and consulting services.
Cisco Certified Expert Wireless Technology Consulting
Consulting Services Wi-Fi VoIP phone integration
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Microsoft Windows 2008 Technical Support Services
Windows Server 2019 Consultants
The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad familiarity with designing and building cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT services can assist you with designing, installing, managing, and supporting Windows Server solutions that maximize the business value of your IT network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Offsite Employees Collaboration Software Engineer
Support and Setup At Home Workforce Collaboration Software
Progent can help small and medium-size businesses to deploy collaborative platforms to make it easy for their at-home employees to benefit from positive interaction with fellow workers and customers.
Support and Integration Exchange 2007 Edge Server
Computer Consultant Microsoft Exchange
Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Configuration SCCM 2016 Distribution Point
Immediate Online Troubleshooting SCCM 2016 Upgrade
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables safe end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help your organization with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Consult Office Word compatibility
Office Word Professionals
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of economical online consulting services to assist you to maintain your legacy Microsoft Word solution or help you to upgrade to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Office Word, integrating Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and online training classes tailored for individuals or groups.
Support Ubiquiti UniFi Controller
802.11ax Management Professional
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Shared Help Desk Online Help
Extended Call Desk Configuration
Progent's Standard Help Desk Services provide a complete solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex problems.
Security Penetration Testing Network Security Test
Stealth Penetration Testing IT Services
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security professionals can run thorough intrusion tests without the awareness of your organization's in-house IT staff. Stealth penetration checking shows whether current security defense tools such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored. Progent can implement continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Exchange 2019 Technical Support Services
Exchange 2019 Migration Professional
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
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