Baltimore Microsoft Certified Support and Consulting
Dynamics GP Upgrade and Enhancement Consulting
Dynamics GP, previously called Great Plains, has a lengthier heritage than virtually any other ERP platform made for the Windows OS. Microsoft Dynamics GP is a mature, full-featured product and is one of the most popular ERP systems for small and mid-size businesses, with around 50,000 active customers globally. A number of businesses who have relied on Dynamics GP for years have been able to defer upgrades and maintenance to the point that they are now using seriously out-of-date software and outmoded network infrastructure. This can be risky. Meanwhile, a common theme we hear from prospective customers is that they have a hard time finding veteran Microsoft Dynamics GP consultants who can provide in-depth knowledge about how to update their Dynamics GP ecosystem efficiently and derive the most benefit out of the software.
The longer an organization tries to limp along with legacy versions of Dynamics GP, the more complex the upgrade process becomes. When server hardware or storage systems fail, there may be no suitable hardware on the market to use as substitutes. When editions of Windows Server used to host Dynamics GP reach end-of-support status, critical security updates are no longer released. Current releases of Microsoft SQL Server may not be compatible with your important GP customizations. Next-generation tools like Power BI may not run. Businesses considering an update of their Microsoft Dynamics GP environment can be intimidated by the number of components there are to the project. And the cost suggested for a migration may seem astronomical.
Dynamics GP Upgrade and Enhancement Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have delivered high-level and affordable remote consulting for Windows-based environments to businesses in every state throughout the U.S. By offering deep familiarity with all releases of Dynamics GP along with top-tier network integration talent, Progent is uniquely suited to make sure your Baltimore, Maryland business optimize the benefit of GP.
We partner with our customers and begin by understanding their requirements. Once we have an understanding of the situation and the areas needing improvement we provide our recommendations. Proposed services may involve an upgrade to a more current and supported release of Microsoft Dynamics GP, simple user training, full platform and specific module implementation including 3rd-party modules from a wide range of vendors that have published add-ons to Microsoft Dynamics GP, custom integrations with other critical business software used by organization, custom report writing, and solution analysis to assess whether GP is being utilized optimally. Our objective with each Microsoft Dynamics GP project of whatever size is to optimize strategic value and control cost.
Progent's consultants can help your Baltimore, Maryland business in every phase of your Microsoft Dynamics GP migration or customization initiative including:
- System Assessment
Review at what modules and features of Microsoft Dynamics GP you are now using and discuss other capabilities available on GP that may be helpful to your organization. - Upgrade Planning and Scheduling
Create a complete migration plan and timetable that avoids business disruption. Plan for solution validation, live deployment, and training. Specify custom development and add-on modules. Anticipate and manage compatibility problems. - Testing
Design and configure a pilot environment for proving the migration process. - System Upgrades
Back up databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Dynamics GP to the latest release to assure continuing support services from Microsoft and to make all the latest features available to your organization. Update SQL Server and compatibility levels for all associated databases. Activate services from the GP Professional Services Tools Library. Condition data and execute scripts to address known issues. - Custom Reporting
Develop reports and or dashboards for internal and external consumption. Configure SQL Server Reporting Services and combine Dynamics GP with Power BI for on-demand reporting and for combining data from diverse on-premises and remote repositories. - Training
Deliver one-on-one or classroom style training for current and new users of Dynamics GP. - Support Services
Provide a single point of contact for expertise to deliver consistent and affordable handling of issues made possible by close understanding of your specific environment.
Progent can provide the support of seasoned experts who have been developing working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you need directly instead of managing less knowledgeable consultants or internal IT personnel. Key areas where Progent's consultants can deliver Microsoft Dynamics GP support services include:
- Recommendations
Recommend the deployment of modules included with the basic GP platform but are not currently being used. Also, suggest third-party products written specifically for Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Build custom connections between Microsoft Dynamics GP and other business applications to avoid duplicate entry and improve consistency. - Customizations
Create major and simple customizations that run with Dynamics GP to perform various business functions not handled by standard GP modules or external modules.
Progent can assist your business to upgrade your infrastructure to support Dynamics GP for any deployment model including local, private or public cloud, or a hybrid network model. Network infrastructure services available from Progent's consultants include:
- Requirements analysis and site inventory
- Network architecture planning and implementation (local, cloud-based, or hybrid)
- Setting up firewalls and VPN connections and creating security policies
- Integrating iOS, Google Android, and Windows mobile devices
- Creating high-availability solutions
- Integration with public cloud services including Office 365
- business continuity preparedness
- Performance tuning
A modern Dynamics GP environment includes multiple application platforms, local network infrastructure resources, and public cloud services combined into a seamless enterprise resource planning solution. For more than two decades, Progent's consultants have provided online and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Exchange integration experts, Microsoft Office experts, and SharePoint development consultants. Progent's consultants have supported these products from their initial releases to their current versions, and Progent can help with cloud SaaS options by providing Office 365 consulting, Exchange Online integration services, and SharePoint Online migration and application development services.
Progent also has a long history of delivering support from top-tier Cisco CCIE-certified network infrastructure consultants, Hyper-V integration experts, and VMware virtual machine consultants. This experience with strategic technologies cuts time and costs when guiding businesses through every phase of updating their older Dynamics GP deployment. Progent also can provide the support of senior security and information assurance experts, business continuity planning consultants, application programmers, hybrid cloud architecture consultants, and SQL Server DBAs who can help you to design, implement, and manage a modern Dynamics GP solution.
Progent's Consulting Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To learn more about Progent's online and on-premises consulting expertise in Baltimore, Maryland for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Microsoft Dynamics GP Consulting Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Benefits
- Expertise with MS Dynamics GP Reporting
- MS Dynamics GP Custom Software Development
To download a datasheet about the consulting support offered by Progent for Microsoft Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Upgrade Services
If your Baltimore, MD business needs a Dynamics GP/Great Plains deployment expert or software developer, phone
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24/7/365 Exchange Online Archiving Setup and Support
Office 365 and iPhones Computer Engineer
Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud resources.
Technical Support Dynamics GP Great Plains Software
Top Microsoft GP/Great Plains Online Troubleshooting
Dynamics GP can help you expand and manage your business better by delivering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains confers major business benefits including its ability to expand the reach of your organization, manage your accounting, automate financial operations, standardize processes throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can offer experienced Dynamics GP support professionals to help you reap the full advantages of your Dynamics GP/Great Plains business management system.
ISA Server Engineer
Microsoft Certified Expert Internet Security and Acceleration Server Support Outsourcing
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your company requires.
Dynamics GP Great Plains Accounting Support and Integration
MCSE Expert Certified Professional Dynamics GP/Great Plains
Progent can show you how to plan and implement a smooth migration to Dynamics GP so that you preserve your information, improve your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.
Support and Setup Altaro O365 SharePoint Backup
Altaro O365 OneDrive Backup Network Consulting
Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to safeguard your O365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Les Kent has a 35-year history of successful technology integration, business administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions during his time as as a system architect, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major corporations.
MySQL migration Services
Learning MySQL Community Edition
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS DBA or software developer and can help organizations of all sizes to integrate and maintain MySQL in a reliable IT environment that provides high levels of speed, scalability, and protection. Progent also has experience helping companies port applications from Oracle to MySQL.
At Home Workers Data Protection Engineer
Offsite Workers Data Protection Setup and Support
Progent can help small and medium-size businesses to design, configure, verify and maintain data protection solutions needed to support telecommuters.
Dynamics GP Development Consult
Dynamics GP Excel Cubes Consultants
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
Linux Online Network Specialists
Linux RedHat Online Support Specialist
Progent offers nationwide remote technical support and troubleshooting services for businesses who run networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help offers maximum return for your information technology budget by preserving user efficiency and limiting the hours billed for computer repair services. Advanced online access utilities and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to assist you with the most difficult system issues.
Infor SyteLine CloudSuite Database Administration Consultancy
Infor SyteLine CloudSuite Disaster Recovery Consultant
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of critical business processes to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, training, and database administration.
Microsoft Exchange 2016 Upgrade Support Outsourcing
Microsoft Exchange 2016 Upgrade Remote Support
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
SQL Server 2017 Support and Integration
Microsoft SQL Server 2017 Online Consulting
Progent’s Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Amazon Marketplace Web Service development Reporting
Amazon MWS integration Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
Amazon MWS programming Development Group
24-7 Amazon Marketplace Web Service integration Developer Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Infor SyteLine CloudSuite Amazon AWS Integration Consulting
Infor SyteLine CloudSuite Production Control Consulting
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Consultant Offsite BDR Services
Cloud Backup Security Support and Help
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Specialists Windows Server 2008 Active Directory
Services Microsoft Windows Server 2008 R2
Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective online engineering, technical support, and education services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Specialists Microsoft SUS
Consultancy SUS
Microsoft Windows Server Update Services allows information technology administrators to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your system environment.
Cisco Firepower URL Filtering Support Outsourcing
On-site Technical Support Cisco Firepower Management
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
ProSight DPS ECHO Backup and Recovery Services Support and Integration
Largest ProSight DPS ECHO Backup and Recovery Services Consulting
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical information.
Small Business Managed IT services Consult
ProSight IT Management Outsourcing Consulting Services
Progent's ProSight family of managed services are geared to offer businesses who have small internal network support staffs with low-cost help from enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed services include predictable network management costs, automation of routine administrative processes, ongoing absorption of new technology, smooth transition from legacy systems to current solutions, close alignment of computer technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business issues instead of fast-evolving network technology.
American Megatrends MegaRAC Consultancy
Remote Management Consulting Services
Remote server management cards offer IT administrators complete control over a server without the need for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to provide efficient remote technical support. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Envisioning Phase: Requirements Definition Computer Expert
Stabilizing Phase: Design Tuning Network Outsource
When conducting consulting projects for corporate clients, Progent follows a structured approach driven by specified milestones in order to achieve financial, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design tuning, and expert implementation. All phases are documented to provide a detailed description of technical services performed and to assist in ongoing system support.
SQL Server 2017 High Availability Professional
24-7 Information Technology Consulting SQL Server 2017 R Services
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
CRISC Certified Risk and Information Systems Control Professionals
Top Quality CRISC Certified Risk and Information Systems Control Manager Technology Professional
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
24x7 On-site Technical Support Proxim Tsunami
Specialists Small Business Wireless
Progent’s wireless consultants can help small businesses plan, select, pilot, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that match your company requirements.
CISM Certified Cybersecurity Management Specialists
Top Rated CISM Network Consulting
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that information security managers are expected to master. It gives business management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to deliver efficient security management and support services.
Microsoft Windows 2019 Computer Support Consultants
Microsoft Sharepoint Server 2016 Security Consulting Firms
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Cisco Architecture Contractor
Cisco Remote Access Network Consultants
Progent offers rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote support utilities to deliver fast and economical analysis and remediation of urgent network infrastructure issues.
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