Baltimore Microsoft Gold Certified Support Partner
Microsoft Dynamics GP Migration and Enhancement Consulting Services
Dynamics GP, originally branded Great Plains, has a lengthier heritage than virtually any other enterprise resource planning (ERP) solution made for the Windows OS. Dynamics GP is a mature, feature-rich application and is one of the most widely used ERP platforms for SMBs, with about 50,000 active customers worldwide. A number of businesses who have depended on Dynamics GP for years have been able to defer upgrades and maintenance to the point that they now find themselves using seriously out-of-date software and outmoded network infrastructure. This is risky. At the same time, a recurring complaint we hear from new clients is that they have trouble locating experienced Dynamics GP consultants to partner with for in-depth knowledge about how to upgrade their Dynamics GP system efficiently and get the most business value out of the application.
The longer a business tries to make do with outdated versions of Dynamics GP, the more challenging the upgrade procedure tends to be. If physical host servers or disk systems fail, there could be no suitable devices on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, critical security updates are no longer released. Current releases of Microsoft SQL Server may not be compatible with your special GP customizations. Next-generation products like Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Microsoft Dynamics GP environment can be overwhelmed by the volume of pieces there are to the project. And the cost quoted for a migration may seem through the roof.
Microsoft Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has offered support for Dynamics GP and Great Plains for over two decades, and Progent's tested experts have provided advanced and affordable online integration consulting for Windows-based environments to organizations in every state in the U.S. By combining deep experience with all releases of Microsoft Dynamics GP along with top-tier network integration skills, Progent is ideally qualified to help your Baltimore, Maryland business get the most out of GP/Great Plains.
We become partners with our clients and start by listening to their requirements. After gaining an understanding of the situation and the areas needing improvement we provide our suggestions. Proposed services may include an upgrade to a newer and supported release of Dynamics GP, simple user training, complete system and specific module configuration including 3rd-party products offered by a broad range of vendors that have published add-ons to Microsoft Dynamics GP, integration with other critical business software used by company, custom report writing, and system evaluations to determine whether GP is being used to its fullest. Our goal with each Microsoft Dynamics GP engagement of whatever size is to optimize strategic value and manage cost.
Progent's consultants can assist your Baltimore, Maryland company in every phase of your Microsoft Dynamics GP upgrade or customization process including:
- Deployment Review
Review at what features of Dynamics GP you are currently using and discuss other capabilities available on the product that may be helpful to your business. - Upgrade Planning and Scheduling
Develop a comprehensive upgrade plan and schedule that avoids business interruption. Plan for solution validation, production upgrade, and education. Identify customizations and add-on modules. Predict and manage integration issues. - Pilot Testing
Plan and configure a pilot environment for validating the upgrade project. - Environment Upgrades
Back up databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the current release to ensure ongoing support from Microsoft and to make all the latest features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Condition data and execute scripts to resolve known issues. - Custom Reporting
Develop reports and or custom dashboards for internal and external use. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Microsoft Power BI for self-service reporting and for combining information from diverse local and remote sources. - Education
Provide individual or classroom style training for existing and new users of Dynamics GP. - Support Services
Act as a single contact for expertise to deliver consistent and affordable resolution of problems made possible by familiarity with your particular situation.
Progent can provide the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since version 1. Progent can do the jobs you require directly rather than managing less knowledgeable consultants or internal staff. Important areas where Progent's consultants can provide Dynamics GP expertise include:
- Recommendations
Recommend the deployment of software modules included with the core GP platform but are not currently being utilized. In addition, recommend third-party add-ons designed exclusively for Dynamics GP to deliver capabilities that GP skips. - Integrations
Build custom connections between Microsoft Dynamics GP and other strategic platforms to reduce redundant entry and increase accuracy. - Customizations
Build big and small customizations that run with Microsoft Dynamics GP to handle various business functions that are not addressed by out-of-the-box GP modules or external modules.
Progent can assist you to upgrade your network infrastructure to accommodate Microsoft Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid environment. Network infrastructure services offered by Progent's consultants include:
- Needs analysis and IT asset inventory
- Network architecture planning and implementation (local, cloud-based, or hybrid)
- Setting up firewalls and remote connections and creating security policies
- Integrating Apple iOS, Google Android, and Windows smartphones and tablets
- Developing high-availability environments
- Integration with public cloud services such as Microsoft 365
- Disaster recovery and business continuity planning
- Performance optimization
A modern Microsoft Dynamics GP environment incorporates multiple software platforms, on-premises network infrastructure technologies, and public cloud services integrated into a seamless ERP solution. For more than 20 years, Progent's consultants have delivered remote and onsite support from Microsoft-certified professionals including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint Server development consultants. Progent's consultants have supported these products from their initial versions to their latest versions, and Progent can help with cloud-based options by offering Office and Microsoft 365 consulting, Exchange Online integration services, and SharePoint Online deployment and application development expertise.
Progent also has extensive experience delivering support from top-tier Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V planning and integration experts, and VMware virtualization specialists. This background with strategic IT platforms saves time and costs when helping organizations through every aspect of updating their legacy Dynamics GP environment. Progent also can provide the support of senior security and compliance engineers, business continuity preparedness consultants, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can assist you to plan, implement, and manage a well-tuned Microsoft Dynamics GP solution.
Progent's Support Expertise for Dynamics GP/Great Plains ERP Solutions
To find out more about Progent's remote and onsite consulting services in Baltimore, Maryland for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Microsoft Dynamics GP Support Expertise
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features
- Expertise with Microsoft Dynamics GP Reporting
- MS Dynamics GP Custom Programming
To download a datasheet describing the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Migration Expertise
If your Baltimore, MD business is looking for a Dynamics GP/Great Plains deployment expert or application programmer, phone
An index of content::
Microsoft Certified Expert SCCM 2016 Migration Remote Support Services
SCCM 2016 Mobile Application Management Technology Consulting Services
Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Microsoft Dynamics GP ERP Online Support Services
24-7 Computer Consultant Microsoft GP/Great Plains
Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.
Windows 2008 R2 Consultant Services
Windows Server 2008 Active Directory Configuration
Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, technical support, and education services to help your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Windows Server 2019 PowerShell Support Services
Windows Server 2019 Windows Time Service Integration Support
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Security Firm Apple Mac Virus Protection
Support and Help OS X Security
Progent's certified security staff can show you how to protect your Apple Mac environment through professional services such as running security audits, clean up after virus and worm attacks, configuring firewalls, integrating safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your business network.
Remote Workforce Data Protection Information Technology Consulting
Immediate Support and Setup Work from Home Data Protection
Progent can help small and medium-size businesses to design, configure, validate and manage backup systems for telecommuters.
ASA Firewall with Firepower Network Consultants
ASA Firepower Consultants
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.
Small Office IT Specialists
Consultancies Small Business
Progent provide businesses of any size world-class network online or in-person consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for businesses varying in size from the small office to the global enterprise.
ISA 2004 Standard Edition Server Integration
Microsoft ISA Server Troubleshooting
Progent's certified ISA Server consulting experts have extensive experience developing corporate security solutions for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your IT protection needs without restricting your network.
Microsoft Exchange 2007 Specialists
Engineer Exchange 2007
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Router Skills Transfer
Windows One-On-One Training
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Medium-size companies who work with familiar independent consultants or who employ internal support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Microsoft Operations Manager Network Consulting
System Center Operations Manager Support and Integration
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small and midsize company information systems enterprise-class reliability, security and performance.
Exchange Server 2000 Upgrade Network Consultant
Open Now Microsoft Exchange Upgrade IT Consultant
Progent is among the most expert network consulting firms for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full advantages of Exchange Server 2000 under typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Engineer Work from Home Helpdesk Services
At Home Employees Helpdesk Support and Help
Progent can provide small and mid-size businesses supplemental or comprehensive Help Desk call center services for telecommuters.
Dynamics GP/Great Plains Consulting
Microsoft Dynamics GP Technical Support
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates data and operations across your business, communicates easily with other applications, and brings together employees, customers and vendors unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.
Extended Call Center Technology Consulting
Virtual Help Desk Support and Help
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Live Communications Server Remote Technical Support
Live Communications Server 2007 Consultant Services
MS Office Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring enhanced protection, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the skill needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Support and Setup 5500 Wireless Controller
wi-fi controller Onsite Technical Support
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Flex Series Wireless Controller Remote Support
8540 wireless controller Support and Integration
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by identifying cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.
Juniper J2350 Router Network Consulting
Consultant Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24x7 Online Troubleshooting Part-Time CIO
Emergency Part-Time CIO Troubleshooting
Progent offers the temporary assistance of a veteran CIO who can provide strategic direction to assist your company select and maintain IT technology appropriate for your present situation and that can serve as a solid basis for your growth. Progent's temporary Chief Information Officer consulting services provide financial leverage to companies trying to optimize the impact of their network expenditures but who are without the budget or hesitant to take on one more executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and networking technologies plus a wide selection and business applications, Progent is in a unique situation to offer objective advice as well as expert technical support for creating information systems that fit the special needs of your organization.
Consulting Nagios for Linux
Linux Network Monitoring Consulting
Network monitoring typically consists of observing a system's resource usage to help uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these tools to tune and repair your network. Progent's Linux support services provide small businesses and developers help with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
MS SQL Server Development
Microsoft T-SQL Design Firm
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
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