Chicago Microsoft Certified Consulting and Support

Microsoft Dynamics GP, previously branded Great Plains, has a longer history than virtually any other enterprise resource planning (ERP) platform written for Windows. Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active customers worldwide. A number of organizations who have depended on Dynamics GP for years or decades have managed to postpone upgrades to the point that they are now using legacy software and rickety network infrastructure. This is risky. At the same time, a recurring complaint we hear from new customers is that they have trouble finding experienced Microsoft Dynamics GP consultants who can provide in-depth knowledge about how to upgrade their Dynamics GP ecosystem affordably and derive the maximum business value from the software.

The longer an organization attempts to limp along with legacy releases of Dynamics GP, the more challenging the upgrade process tends to be. If server hardware or disk systems break down, there could be no equivalent hardware available to replace them. When releases of Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security patches stop being distributed. The latest releases of SQL Server may not work with your special GP customizations. Next-generation tools like Power BI may not run. Organizations investigating an upgrade of their Microsoft Dynamics GP environment are often intimidated by the number of pieces involved in the project. And the price tag suggested for a migration may seem astronomical.

Microsoft Dynamics GP Upgrade and Enhancement Services Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over two decades, and Progent's tested professionals have delivered advanced and economical online consulting for Windows-powered networks to businesses in every state throughout the U.S. By offering in-depth familiarity with all releases of Dynamics GP along with top-tier network integration talent, Progent is uniquely suited to help your Chicago, Illinois business optimize the benefit of GP/Great Plains.

We become partners with our customers and start by understanding their needs. After gaining an understanding of the situation and the areas for improvement we make our suggestions. Proposed services may include an upgrade to a newer and fully supported release of Dynamics GP, simple user education, complete system and specific module implementation including 3rd-party products offered by a wide array of suppliers that have published add-ons to Dynamics GP, custom integrations with other key business applications used by company, custom report creation, and system analysis to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP project big or small is to optimize business value and manage expense.

Progent's consultants can help your Chicago, Illinois business in every phase of your Dynamics GP upgrade or customization process including:

• System Review
  Take a look at what features of Microsoft Dynamics GP you are now using and propose additional features of the product that may be helpful to your organization.

• Upgrade Design and Timing
  Create a complete upgrade plan and timetable that avoids business interruption. Schedule solution validation, production upgrade, and training. Identify customizations and add-on products. Anticipate and resolve compatibility problems.

• Testing
  Design and implement a pilot environment for validating the migration process.

• Environment Updates
  Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Dynamics GP to the latest version to assure ongoing support services from Microsoft and to have all current features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the GP Professional Services Tools Library (pstl). Prepare data and execute scripts to address documented issues.

• Management Reporting
  Create reports and or custom dashboards for private and external use. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from multiple local and external sources.

• Education
  Deliver one-on-one or classroom style training for existing and first-time users of Dynamics GP.

• Support
  Provide a single point of contact for support to deliver dependable and cost-effective handling of problems thanks to close understanding of your specific situation.

• Guidance
  Recommend the deployment of software modules included with the core GP platform but are not currently being utilized. In addition, recommend third-party add-ons designed exclusively for Dynamics GP to deliver features that GP doesn't offer.

• Integrations
  Build custom connections between Dynamics GP and other strategic applications to avoid redundant data entry and increase consistency.

• Customizations
  Build major and simple customizations that run with Microsoft Dynamics GP to perform various functions that are not addressed by standard GP modules or external add-ons.

• Requirements assessment and site inventory
• Network topology planning and deployment (local, private or public cloud, or hybrid)
• Setting up firewalls and remote connections and defining security policies
• Integrating Apple iOS, Android, and Windows mobile devices
• Developing high-availability (HA) environments
• Integration with public cloud services such as Microsoft 365
• business continuity preparedness
• Performance tuning

Progent also has a long history of providing help from seasoned Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration experts, and VMware virtualization consultants. This experience with core IT platforms saves time and costs when guiding organizations through each aspect of updating their older Microsoft Dynamics GP deployment. Progent also can provide the support of advanced security and compliance experts, disaster recovery and business continuity preparedness experts, application developers, hybrid cloud integration consultants, and SQL Server DBAs who can assist you to design, implement, and manage a modern Dynamics GP environment.

Progent's Support Services for Microsoft Dynamics GP/Great Plains ERP Solutions
For more about Progent's online and on-premises support services in Chicago, Illinois for Microsoft Dynamics GP/Great Plains ERP product family, refer to:

• MS Dynamics GP Consulting
  

• Dynamics GP 2015 Expertise
  

• MS Dynamics GP/Great Plains Program Features
  

• Dynamics GP/Great Plains ERP Benefits
  

• Expertise with Dynamics GP Reporting
  

• Dynamics GP Custom Software Development
  

Contact Progent for Dynamics GP/Great Plains Migration Services
If your Chicago, IL business is looking for a MS Dynamics GP/Great Plains deployment consultant or software programmer, call 1-800-993-9400 or go to Contact Progent.