Cleveland Microsoft Certified Consulting Partner
Dynamics GP (Great Plains) Upgrade and Enhancement Consulting Experts
Microsoft Dynamics GP, originally called Great Plains, sports a lengthier heritage than virtually any other ERP solution written for Windows. Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active installations worldwide. Many businesses who have depended on Dynamics GP for years or decades have managed to postpone upgrades and maintenance long enough that they are now using seriously out-of-date software and rickety network infrastructure. This is risky. At the same time, a recurring complaint we hear from new customers is that they have a hard time locating veteran Microsoft Dynamics GP experts to partner with for guidance on how to update their Dynamics GP environment efficiently and get the maximum benefit from the application.
The more an organization attempts to make do with outdated releases of Microsoft Dynamics GP, the more complex the upgrade procedure becomes. When physical host servers or storage systems fail, there may be no equivalent devices available to replace them. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, critical security updates are no longer distributed. Current releases of Microsoft SQL Server may not work with your important GP customizations. Next-generation products such as Power BI may not run. Businesses considering an upgrade of their Dynamics GP deployment are often intimidated by the number of pieces there are to the project. And the price tag quoted for a migration may seem astronomical.
Dynamics GP Upgrade and Customization Services Available from Progent
Progent has offered support for Dynamics GP and Great Plains for more than 20 years, and Progent's tested professionals have provided advanced and affordable remote integration consulting for Windows-powered environments to organizations in every state throughout the U.S. By offering deep familiarity with all releases of Microsoft Dynamics GP as well as world-class network integration skills, Progent is uniquely suited to help your Cleveland, Ohio business optimize the benefit of GP/Great Plains.
We partner with our customers and begin by listening to their needs. After gaining an understanding of the IT environment and the areas for improvement we provide our suggestions. Proposed services can involve an upgrade to a newer and supported release of Dynamics GP, basic user training, full platform and specific module implementation including 3rd-party products from a broad range of vendors that have published add-ons to Dynamics GP, custom integrations with other critical business software used by company, custom report writing, and system analysis to assess whether GP is being used optimally. Our goal with every Dynamics GP engagement big or small is to maximize strategic value and minimize cost.
Progent can help your Cleveland, Ohio company in each phase of your Microsoft Dynamics GP upgrade or customization process including:
- Deployment Review
Review at what features of Microsoft Dynamics GP you are now using and propose other features of GP that may be helpful to your organization. - Migration Planning and Scheduling
Develop a comprehensive migration plan and timetable that avoids business disruption. Plan for pilot testing, production upgrade, and training. Identify customizations and add-on products. Anticipate and manage compatibility problems. - Testing
Plan and implement a test system for validating the migration project. - System Updates
Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager data. eMigrate Dynamics GP to the latest version to ensure ongoing support from Microsoft and to make all current features available to your business. Upgrade SQL Server and compatibility levels for all databases. Implement services from the Professional Services Tools Library (pstl). Prepare data and run scripts to address documented issues. - Custom Reporting
Develop reports and or custom dashboards for private as well as public consumption. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating information from diverse local and remote sources. - Education
Provide one-on-one or group training for existing and new users of Dynamics GP. - Support
Provide a single point of contact for expertise to ensure effective and cost-effective handling of problems made possible by familiarity with your specific situation.
Progent can provide the help of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the work you require directly rather than supervising less knowledgeable consultants or in-house IT personnel. Important areas where Progent can provide Microsoft Dynamics GP expertise include:
- Guidance
Suggest the use of software modules that come with the basic GP platform but are not currently being used. In addition, suggest third-party add-ons written exclusively for Microsoft Dynamics GP to deliver capabilities that GP doesn't offer. - Integrations
Build special integrations between Dynamics GP and other strategic applications to avoid redundant entry and increase consistency. - Customizations
Create major and small customizations that work with Microsoft Dynamics GP to perform various business functions not addressed by out-of-the-box GP modules or third-party add-ons.
Progent can assist your business to upgrade your network infrastructure to support Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid environment. Infrastructure expertise available from Progent include:
- Needs assessment and IT asset inventory
- Network topology design and deployment (local, private or public cloud, or hybrid)
- Setting up security gateways and remote connections and defining security policies
- Managing iOS, Google Android, and Windows mobile devices
- Creating high-availability (HA) solutions
- Integration with public cloud services such as Microsoft 365
- Disaster recovery preparedness
- Performance optimization
A modern Microsoft Dynamics GP environment incorporates multiple application platforms, on-premises network infrastructure resources, and cloud products integrated into a cohesive enterprise resource planning solution. For over 20 years, Progent has provided online and on-premises support from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange configuration consultants, Microsoft Office consultants, and SharePoint integration consultants. Progent's consultants have worked with these products from their first releases to their current versions, and Progent supports cloud SaaS options by offering Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online migration and application development services.
Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network experts, Windows Hyper-V planning and integration experts, and VMware virtualization consultants. This experience with strategic IT platforms cuts time and costs when helping organizations through each phase of upgrading their legacy Dynamics GP deployment. Progent also can provide the support of senior cybersecurity and information assurance engineers, disaster recovery planning experts, application programmers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can help you to design, deploy, and maintain a productive Microsoft Dynamics GP environment.
Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more information about Progent's online and on-premises consulting expertise in Cleveland, Ohio for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Microsoft Dynamics GP Support Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features
- Expert Help with MS Dynamics GP Reporting
- Dynamics GP Custom Programming
To download a datasheet describing the consulting expertise offered by Progent for MS Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Upgrade Expertise
If your Cleveland, OH business is looking for a Microsoft Dynamics GP/Great Plains integration consultant or software developer, phone
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Services Flexential Tampa Colocation Center
Engineer Flexential Data Center Tampa
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a group of IT experts based in the Tampa area, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and senior DRBC preparedness experts. Progent can also help you to design and carry out a move to the Flexential data center with services like planning solution architecture, recommending hardware components, system setup and testing, debugging, streamling online network management, and educating your IT staff.
24-Hour System Center 2016 and Windows Server 2016 Information Technology Consulting
System Center 2016 Operations Manager Outsourcing
System Center 2016 provides major improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, expand or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.
WLAN Site Survey Technology Consulting
Remote Wi-Fi RF Coverage Maps Troubleshooting
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi network customized for your environment, providing you a WLAN that has the coverage, speed, density, QoS, data protection, and hand-off ability your company requires. Wireless survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational wireless network.
Windows Server 2022 and SQL Server Consulting Services
Windows Server 2022 Live Migration Computer Consultant
Progent's certified Windows Server 2022 consultants can assist your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
24x7x365 SharePoint Designer 2010 Consultant Services
Top Ranked SharePoint Business Connectivity Services Professional
Progent's Microsoft consultants can provide cost-effective remote support and development services to help your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites that can function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search, workflows, and other utilities to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Online Help Helpdesk for At Home Workers
At Home Workers Integration Services
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Virus Protection Setup and Support
Technology Virus Protection
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Project Server Reporting Consultancy
Microsoft Project Server 2013 Technology Consulting Services
Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting any edition of Project Server and can provide a broad range of affordable online support services based on industry best practices to assist organizations of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include system planning, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.
Office Wireless Consulting
Wireless Access Point Remote Support
Progent’s Wireless Consulting Services provide a fast, affordable way for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
External Security Inventory Professional
24 Hour Internal Security Inventory Technology Professional
Progent provides small organizations a pair of low-cost security evaluation packages that provide, for a preset price, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who assess the results of the remote scan, deliver unbiased summaries of your existing network security, and offer recommendations for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-quality evaluations of your IT network's vulnerability to assault.
Cisco DNA Center Support and Setup
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Remote Troubleshooting
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Nagios Integration Support
Consultants Nagios for Linux
Network monitoring ordinarily entails tracking a system's resource usage in order to uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows operate together. Progent's network support engineers can show you how to use both these tools to optimize and repair your network. Progent's Linux support professionals offer small businesses and developers help with administering and servicing UNIX and Linux systems that coexist with Windows-based products.
Microsoft Exchange and Entourage Network Consultants
Outlook Mac Consulting
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send messages, search the GAL, copy addresses, synchronize calendars, and invite people to conferences via your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.
Onsite Technical Support SQL Server 2017 and Amazon Marketplace Web Service
SQL Server 2017 Development Support and Help
Progent's certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective migration from your current SQL Server deployment to SQL Server 2017.
Ubiquiti UniFi Wave 2 WiFi AP Professionals
Ubiquiti UniFi AP Engineer
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple sites with any number of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless professionals who can help you to assess the value of Ubiquiti’s UniFi technology for your business and help you to plan, deploy, administer, and maintain your UniFi solution.
Dynamics GP Accounting Integration Support
Great Plains Accounting Software Information Technology Consulting
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis solution based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the functions you currently require, with the ability to expand users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP consulting experts can help you install, configure and administer the latest version of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Dynamics GP Consultants
Professional Dynamics GP/Great Plains Features
Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by delivering easy access to strategic data and a fast return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the presence of your company, manage your accounting, automate financial processes, standardize processes across your business, improve inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.
Emergency Cisco Help Desk On-site Technical Support
Cisco Help Desk Consulting Services
The Contact Center support delivery model adopted by Progent's Technical Response Center offers small and midsize companies an efficient option to dependence on independent consultants by offering extensive expertise accessible to multiple support groups, optional round-the-clock access to urgent assistance, fast escalation to top-level experts for handling even the most intractable problems, service consistency and reliability, prompt follow-up enforced by veteran service managers, a choice of convenient ways for initiating support jobs, plus a high level of process visibility enabled by trouble ticket updates and accessible through a web-based portal.
Technical Support Remote Workforce VoIP
At Home Workforce IP Voice Online Troubleshooting
Progent can help small and mid-size businesses to set up IP voice platforms to give their teleworkers the benefit of transparent access to the corporate phone infrastructure.
System Center Operations Manager Network Engineer
Support Operations Manager
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a level of network stability that was previously limited to enterprises. Progent can provide a variety RMM solutions available as low-cost service packages designed to assist you to detect and resolve a most network issues before they can impact productivity.
Les Kent has a 35-year track record of successful network integration, corporate management, marketing, and operations. He has shown a talent for creating elegant IT solutions while working as a network architect, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.
Small Business Server Premium Add-on Support and Help
Consult Microsoft SBS Server
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on background and broad experience in designing and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing network solutions powered by the SBS suite of servers and programs.
Remote Employees Cloud Integration Online Technical Support
Specialist Remote Workforce Cloud Integration
Progent can help small and mid-size companies to provide their remote employees with reliable integration with cloud services.
Altaro O365 OneDrive Backup Computer Consulting
Altaro O365 Teams Chat Backup Computer Consultants
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
On-site Technical Support wireless IP phone integration
Wi-Fi VoIP phone integration Outsourcing
Progent's Cisco-certified wireless technology experts can help you to configure, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Project Server 2010 Technology Consulting
Microsoft Project Server Workflow Classes
Progent's Microsoft-certified engineers offer in-depth support in implementing, using and debugging any edition of Project Server and can deliver a wide range of cost-effective online support services following industry best practices to assist businesses of any size to receive all the benefits of this leading platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training.
Windows 10 Edge On-site Technical Support
Windows 10 Upgrade Specialist
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and ongoing technical help.
Intune App Wrapping Specialists
Intune and Windows 8.1 Computer Consultants
Progent's Intune consultants can assist your company to understand the strategic case for adopting Microsoft Intune for managing your portable computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure policies, set up pilot environments to confirm the benefits of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.
Cisco Network Management Support Specialist
Cisco Network Management Configuration
Progent's Cisco-Premier network management engineers can help you to use Cisco's management tools alongside a selection of powerful third-party products to build a comprehensive network management solution to keep your network running reliably, fully utilize limited resources, protect your data, recover rapidly from device failure or deliberate attacks, and enable you to expand or reassign network resources intelligently and economically as your business evolves.
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