Additional Topics of Interest

Microsoft Dynamics GP System Update Planning Consultants
Microsoft Dynamics GP Upgrade Professionals

Progent has supported Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, customization, education, and debugging since the product's original release. Progent offers in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, pilot, and implement an efficient upgrade from a a legacy version of GP to the latest edition of Dynamics GP.

Jabber and Android IT Consultants
CCIE Expert Certified Jabber Voice Messaging Remote Troubleshooting

Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that make up building an end-to-end Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.

Small Company Online Troubleshooting
Small Office Network Engineer

If you have a small business information system with 10 to 50 desktop clients, Progent's network outsourcing services save your company from dependence on single independent service provider while giving you affordable and dependable access to enterprise-class network support. By delivering network consulting service when you need it, providing advanced expertise for critical applications, offering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent gives you an affordable way for maximizing the business value of your small business network. Progent is the smart way for small businesses to build and support a reliable and secure IT system and to benefit from fast access to the experienced support ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.

Remote Support Services Microsoft Enterprise Mobility Suite
Technical Support Microsoft Intune Migration

Progent's Intune consultants can assist you to assess the strategic case for utilizing Microsoft Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to configure policies, plan and deploy test systems to confirm the benefits of Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune solution.

Support and Help Fault Tolerant Interoffice Connectivity
On-site Support Fault Tolerant Network

Progentís high availability network experts offer non-stop computing consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other fault-tolerant networking support to show your company design a non-stop network for line-of-business applications. Progent has the background to develop economical, fault-tolerant systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.

64-bit Processing Engineers
64-bit Migration Technology Professional

Progentís Microsoft-certified engineers can help your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit desktop processing, plan an efficient upgrade process that minimizes business interruptions, and deliver economical, expert remote support to aid your organization to configure 64-bit PC desktop operating systems and application programs on your existing computers.

24/7 Network Consultant iPad Architecture
Support and Help macOS Lion Networking

Progent's Mac support engineers can help you with a wide range of system foundation areas such as network architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of planning, configuring, and supporting a system architecture that is reliable, secure, efficient and aligned with your corporate objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.

Skype for Business and iPad Consulting
Skype for Business Edge Server Pool Consult

Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business solution that meets regulatory requirements.

Lync Server 2013 PSTN Gateway Technology Professional
Lync Server 2013 conference bridges Technology Professional

Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business migration.

Office 365 Portal Support Services
Outlook autodiscover On-site Technical Support

Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to lower capital expense and administrative hassle. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your small businesses to evaluate the benefits of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.

Symantec VelociRaptor Consultants
Symantec Raptor Auditing

Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall and VPN devices and software, managed security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going network support, administration, education, and security expertise.

Remote Support ProSight Next Generation Endpoint Protection
Signature-based Virus Protection Help and Support

ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.