Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi network adapted to your environment, providing you a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and roaming ability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, tuning, and debugging an operational wireless network.
Progent's Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and remote direct computer connection to troubleshoot and repair network problems quickly and economically. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest network issues to competent experts as needed.
Progent's consultants provide experience in multiple disciplines related to mobile networking such as system topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified consultants can save your business time and money by applying their wireless background to help you choose and configure wireless connectivity solutions that make sense for your company. Progent can also optimize your network infrastructure so that wireless data devices work more reliably.
Our Experts Group offers support in key technologies including Apple OS networking and programs; Support for Linux-powered, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; Chief Information Officer, business analyst, and project logistics services; Custom applications design and integration; Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment; DBM management and performance consulting; Business information expertise; and Telecom architecture consulting.
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, implement, tune, manage and debug a Wi-Fi network customized for your venue. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Progent can provide the support of an accredited engineer with expertise deploying products from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, expand, or maintain a telepresence solution that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to assist companies of any size to create and troubleshoot a network that provides the performance, dependability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
Progent can assist small and mid-size organizations to implement and debug conferencing applications to allow their teleworkers to communicate efficiently with teammates and customers.
Progent offers fast access to the skills of veteran Wi-Fi specialists who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.
Progent's Cisco-Certified network consultants provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent's network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can provide advanced online support services to help organizations connect their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine on-premises IT assets along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 20 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock.
Citrix has developed a comprehensive line of platforms that deliver advanced manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
For enterprise project management assistance, Progent can provide access to veteran IT experts with decades of experience in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on time and on budget.
Progent's Citrix-certified consultants can assist your business to plan, deploy, administer, and support a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and support a remote datacenter that features high availability, advanced security, and rapid recovery.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who provide scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by each staff member to every client. The practice of documenting and organizing service activity allows more efficient support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex problems.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts and network users, lessening the difficulty of designing, deploying, managing, and using company data and database programs in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that seamlessly combine local resources as well as one or more public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's Cisco-certified SIP integration consultants can assist you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and can provide affordable online or onsite expertise to help businesses to migrate smoothly to an advanced communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Progent's qualified security and compliance engineers can conduct security tests of enterprise-wide security to validate your organization's cybersecurity profile compliance with important industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and focused cybersecurity assessments for critical areas of cybersecurity like Active Directory or cloud applications. Progent's certified security engineers can also conduct comprehensive security audits to evaluate your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
If you have a company network with 10 to 50 network clients, Progent's computer outsourcing services save your organization from over-reliance on an individual independent consultant while giving you affordable and reliable access to enterprise-class technical expertise. By delivering network support help when you require it, providing specialized expertise for critical technologies, delivering unique services such as 24x7 server monitoring, and billing only for services you use, Progent offers you an affordable solution for optimizing the profitability of your small business network. Progent is the smart way for small businesses to create and maintain a robust and secure information network and to benefit from fast access to the skilled consulting typically restricted to businesses who can support a large internal IT organization.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange 2010 and delivers important new features as well as a redesigned structure. These enhancements affect key facets of IT such as manageability, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Exchange 2013.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit programs which you want to retain plus the new 64-bit versions of software you wish to install.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's data center IT services are designed for companies with equipment located at IDCs or data center colocation hosting facilities and requiring timely on-premises service at the colocation site as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and IDC and colocation consulting services including network architecture evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, design and deployment of non-stop configurations, architecting and implementing layered security structures, firewall configuration and support, designing load balancing environments, and creating fault tolerant server and storage cluster systems.
Progent's Microsoft-certified consultants can provide small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or customers to access, organize, distribute and manipulate useful information, documents, and applications and to interact with other people. It enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've created in a way that makes data easy to locate, download and apply.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's certified SQL Server developers and database administrators can provide online consulting to assist organizations of any size to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any facet of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network foundation for your vital business software based on Microsoft Windows.
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent is one of the most expert network consulting companies for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture promises lower TCO of hardware and faster return on investment, more leveraged use of physical computers, simplified operations, enhanced system uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
Microsoft Certified Expert Consult Dynamics GP eConnect
Even if your company has a small network services group and a limited IT budget, your information system can still have the same high availability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT consultants, the latest system management software for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and servers up and running.
Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that utilize on-premises resources as well as one or more public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud migration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Citrix-certified consultants can help you to assess the strategic benefits of the available versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying management tasks.
Microsoft CRM helps small companies nurture positive client interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help promote sales success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.