Progent's Microsoft-certified consulting experts can help your organization to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying management, and integrating your key communications platforms.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications experts offer remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of remote support services to assist you to design, program, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your current Excel applications to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide as-needed help to clients who need a quick solution to a specific problem related to Office Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software based on Excel. Progent's cost-effective online training for Excel can be customized to meet the special requirements of individuals or teams.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Progent's Data Center professionals can help you find high availability data centers that meet the particular needs of your company. Fault tolerant Internet Data Centers are especially appealing to small companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to help you reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of engineering and support services.
Progent's work environment will make you a better professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, offering a state-of-the-art system infrastructure, using proprietary application tools to deliver the highest level of support, and by optimizing proven operational structures for attracting and maintaining clients.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end programs that can give your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and extensive work with network security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer AD environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime.
System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe self service, and offers a single point of control for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
If your company runs a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can assist your whole organization in a broad range of security topics such as security management procedures, security architecture and strategies, connection control products and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISA and CISM define the basic competencies and worldwide standards of performance that network security professionals are expected to possess. These accreditations offer IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to offer world-class security management and engineering help.
Progent's network consultants can assist you to streamline desktop PC update and patch deployment by delivering support for administration tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Progent’s Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or customers to access, manage, distribute and interact with useful data, documents, and applications and to interact with one another. It allows quicker and better decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services connect employees, customers, teams and projects with the data they’ve developed in a manner that makes data easy to find, download and apply.
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits including reduced capital costs, reductions in operational costs, improved executive focus, enterprise-class protection, enhanced availability, and business continuity.
Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and Apple iPad management, or migrating to iCloud. For computer environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Progent's CCIE-certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent’s Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint offers a common spot for your workers or customers to access, manage, share and manipulate relevant data, files, and applications and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and projects with the knowledge they’ve created in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to support your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent can provide cost-effective online and on-premises consulting to help businesses to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Mac and Windows computers into seamless networks with full sharing and workgroup support. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert support to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and business analysis solution built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you can license only the functions you currently need, with the option to expand clients and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the current release of Microsoft Dynamics GP or migrate smoothly from an older edition.
Progent's pricing policy is to charge for phone service and on-premises visits by the minute. Consequently, you are billed exclusively for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services delivered during regular business hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be forced to permit less critical problems to stay unaddressed.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's virtual classroom webinars offer small companies the cost savings, convenience, and flexibility of online seminars and the proven pedagogic methods of experienced teachers who use advanced collaboration software to emulate real-time, participatory classes. Progent can provide remote training for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Project: Dynamics accounting and reporting products including Microsoft Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Power BI consultants can assist your business to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud, or hybrid environment to run Power BI.
Progent’s Cisco-Premier technology consultants offer professional PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure access services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent’s network experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent provides expertise for security testing packages such as LANguard from GFI for running a variety of programmed system auditing scans to uncover potential security problems. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to build security into your company operations, configure scanning applications, plan and deploy a secure system architecture, and recommend policies to maximize the security of your IT system. Progent's security engineers are able to help you configure a firewall, design secure remote access to email and business applications, and install virtual private network. Progent's certified security consultants can also test the protection of web-based applications and can run extensive security evaluations of enterprise-wide security to validate your organization's compliance with recognized industry security standards including FISMA, PCI, and ISO.
Progent's pricing model is to charge for phone support and in-person visits per minute. Consequently, you are invoiced exclusively for received services. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and requires no retainer for services provided during regular working hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.
Progent’s Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit desktop processing, plan an affordable upgrade strategy that reduces business interruptions, and offer inexpensive, professional online help to aid your company to install 64-bit desktop operating systems and applications on your existing hardware.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to deploy your Fortinet security appliances to safeguard all your digital resources at the network perimeter, within the data center, at branches, and in the cloud.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact vital areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and support and management for Exchange Server 2013.
The cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and maintenance of clusters that offer greater levels of system availability, protection, performance, and versatility. New or improved features include cluster verification, revamped configuration and installation, improved cluster management, redesigned cluster architecture for maximum uptime, better security and quorum structure, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of Windows clustering, plan and implement an installation, train your IT staff to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.
Progent offers the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management strategy based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, education, and debugging since the platform's original release. Progent can provide advanced expertise for updating out of date Dynamics GP deployments. Progent can assist you to plan, validate, and carry out a cost-effective migration from a an outdated release to the latest version of Dynamics GP.
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a wireless solution that delivers the coverage, speed, capacity, security, and roaming capability your company needs.