Albany Microsoft Certified Consulting Partner
Microsoft Dynamics GP (Great Plains) Migration and Customization Consultants
Microsoft Dynamics GP, previously branded Great Plains, has a lengthier heritage than almost any other enterprise resource planning (ERP) solution made for the Windows OS. Dynamics GP is a proven, feature-rich application and is one of the most popular ERP systems for small and mid-size businesses, with about 50,000 active installations worldwide. Many businesses who have relied on Dynamics GP for years have managed to defer upgrades and maintenance to the point that they are now running seriously out-of-date software and outmoded IT infrastructure. This can be dangerous. At the same time, a recurring theme we hear from prospective clients is that they have a hard time finding experienced Dynamics GP consultants who can provide in-depth knowledge about how to update their Dynamics GP ecosystem affordably and derive the most benefit from the software.
The longer a business tries to make do with outdated versions of Dynamics GP, the more complex the migration process becomes. When physical host servers or storage systems fail, there could be no suitable hardware on the market to replace them. When releases of Microsoft Windows Server that run Dynamics GP reach end-of-support (EOS) status, vital security patches stop being developed. Current editions of SQL Server may not work with your special GP customizations. Innovative tools such as Microsoft's Power BI may not run. Businesses investigating an update of their Dynamics GP deployment are often overwhelmed by the number of components involved in the project. And the price tag suggested for a migration may seem astronomical.
Microsoft Dynamics GP Migration and Customization Services Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for over two decades, and Progent's tested experts have delivered high-level and affordable remote consulting for Windows-based networks to businesses in every state in the U.S. By combining deep experience with all releases of Dynamics GP as well as top-tier system integration skills, Progent is uniquely qualified to make sure your Albany, New York business optimize the benefit of GP/Great Plains.
We become partners with our clients and begin by listening to their needs. Once we have familiarity with the IT situation and the areas for improvement we provide our suggestions. Recommendations can involve an upgrade to a more current and fully supported version of Microsoft Dynamics GP, simple user education, complete system and individual module configuration including 3rd-party products from a broad range of vendors that have written add-ons to Microsoft Dynamics GP, custom integrations with other critical business software used by organization, custom report creation, and solution evaluations to determine whether GP is being used optimally. Our objective with each Microsoft Dynamics GP engagement big or small is to maximize strategic value and control expense.
Progent can assist your Albany, New York business in each phase of your Microsoft Dynamics GP upgrade or enhancement project including:
- Deployment Assessment
Review at what modules and features of Microsoft Dynamics GP you are now running and propose other features available on GP that may be suitable for your business. - Migration Design and Timing
Develop a comprehensive upgrade plan and timetable that minimizes business disruption. Plan for solution validation, live deployment, and training. Identify customizations and add-on modules. Anticipate and resolve compatibility issues. - Pilot Testing
Plan and implement a test environment for validating the upgrade process. - Environment Updates
Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to ensure ongoing support services from Microsoft and to make all the latest features accessible to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library. Prep data and execute scripts to address known issues. - Management Reporting
Develop reports and or dashboards for private as well as external use. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Microsoft Power BI for on-demand reporting and for combining data from multiple local and remote sources. - Training
Provide individual or group training for existing and first-time users of Microsoft Dynamics GP. - Support Services
Act as a single point of contact for support to ensure dependable and affordable handling of issues made possible by familiarity with your particular situation.
Progent can provide the help of seasoned consultants who have been creating working Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the jobs you need directly instead of supervising less knowledgeable consultants or in-house staff. Important areas where Progent can provide Dynamics GP expertise include:
- Guidance
Suggest the use of software modules included with the basic GP platform but are not currently being used. In addition, suggest third-party add-ons designed specifically for Microsoft Dynamics GP to deliver features that GP skips. - Integrations
Build custom integrations between Dynamics GP and other business platforms to reduce duplicate data entry and increase accuracy. - Customizations
Create big and simple customizations that work with Microsoft Dynamics GP to perform various functions that are not addressed by out-of-the-box GP modules or external add-ons.
Progent can assist your business to upgrade your network infrastructure to support Microsoft Dynamics GP for any architecture including local, private or public cloud, or a hybrid network model. Infrastructure services available from Progent include:
- Needs assessment and site inventory
- Network architecture design and implementation (local, cloud-based, or hybrid)
- Setting up security gateways and VPN connections and defining security policies
- Managing Apple iOS, Google Android, and Windows mobile devices
- Developing high-availability solutions
- Integration with public cloud services such as Office 365
- Disaster recovery and business continuity planning
- Performance optimization
A modern Microsoft Dynamics GP environment includes diverse software platforms, on-premises network infrastructure resources, and public cloud products combined into a cohesive enterprise resource management solution. For more than 20 years, Progent has provided remote and onsite support from Microsoft-certified professionals including Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Exchange configuration consultants, Microsoft Office experts, and SharePoint Server development consultants. Progent has worked with these products from their initial versions to their current versions, and Progent supports cloud options by providing Office 365 consulting, Exchange Online expertise, and SharePoint Online migration and application development expertise.
Progent also has extensive experience delivering support from top-tier Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V planning and integration experts, and VMware virtualization consultants. This experience with strategic technologies saves time and costs when helping organizations through every aspect of updating their legacy Dynamics GP deployment. Progent also can provide the skills of advanced security and information assurance engineers, business continuity planning experts, application programmers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can assist you to plan, implement, and manage a modern Microsoft Dynamics GP environment.
Progent's Support Services for Dynamics GP/Great Plains ERP Solutions
To find out more about Progent's remote and onsite consulting expertise in Albany, New York for Microsoft Dynamics GP/Great Plains ERP product family, refer to:
- MS Dynamics GP Support Services
- Dynamics GP 2015 Consulting Expertise
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features
- Expert Help with Microsoft Dynamics GP Reporting
- Microsoft Dynamics GP Custom Development
To download a datasheet about the consulting expertise offered by Progent for Dynamics GP/Great Plains software, select
Contact Progent for MS Dynamics GP/Great Plains Migration Expertise
If your Albany, NY business needs a Dynamics GP/Great Plains deployment consultant or software programmer, phone
An index of content::
Microsoft Certified Partner IT Consulting Dynamics GP Great Plains Software
Dynamics GP/Great Plains Support
Key features of Dynamics GP accounting include a modular design that lets you buy just the functionality you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting services that allow you to monitor all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the capability to process information from almost any db software or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP accounting into a productive business management solution.
Windows Server 2008 R2 Remote Support Services
Windows Server 2008 R2 Technical Support Services
Microsoft Windows Server 2008 represents a major advance in making information systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, monitoring, and security engineering services.
SQL Server 2016 Disaster Recovery Consultant
SQL Server 2016 and Windows Server 2012 R2 Integration
SQL Server 2016 offers significant improvements in performance, scale, security, availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Help and Support SharePoint
Computer Consulting SharePoint Server 2010
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently coordinating people, teams and data. SharePoint provides a common spot for your workers or clients to access, manage, share and manipulate useful information, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the data they’ve created in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint.
Internet Data Center Network Consultant
Technology Consulting Colo
Colocation data centers allow businesses to share enterprise-class data centers for hosting network hardware that supports vital applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation program including choosing and moving to a colocation facility, designing network topology, defining required equipment, on-premises and on-line maintenance, establishing online network administration, and training your IT staff.
SCVMM 2016 Configuration
SCVMM 2016 Virtual Switch Online Consulting
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for building and deploying VMs and VM hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.
After Hours Professional Skype for Business Web Apps Server
Consultancy Skype for Business disaster recovery
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support to help your company to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
QTS/Herakles Data Center Technology Professional
QTS Sacramento Colocation Center Professionals
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent can provide a range of affordable consulting services including colocation migration, system installation and updates, network improvements, project management services, virtualization expertise, remote monitoring, centralized system administration, application development, business continuity planning, data security assessment, and the use of Progent's Test Lab.
24x7 Microsoft ISA 2004 Server Computer Consultants
ISA 2004 Standard Edition Server Specialists
Progent’s Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business network from attack by external and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Migration Consultant Best Practices
Company-wide Standards for Best Practices System Support
Progent’s staff of Microsoft and Cisco Premier experts average more than ten years of hands-on industry experience, in the trenches of network support, executing a wide range of IT tasks for a large array of clients. Each Progent consultant shares a proven collection of personal best practices that are combined into company-wide best practices standards that Progent teaches its support personnel. This means that you get not just world-class IT capability, but also a support engineer with proven approaches for applying computer knowledge to solve actual network problems quickly.
Largest Microsoft System Center 2016 Online Technical Support
Microsoft System Center 2016 Configuration
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
IT Consultants ISA Server
Support and Help Internet Security and Acceleration Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your network.
At Home Workers Data Protection IT Consultants
At Home Workforce Data Protection Technology Consulting
Progent can assist small and mid-size organization to plan, install, test and manage backup/recovery technology to support at-home workers.
Microsoft Office SharePoint Server 2007 Online Technical Support
SharePoint Engineer
Progent's Microsoft-authorized consultants can help you rationalize the business justification for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint for your application, provide setup and deployment services, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.
Catalyst 2960 Switch On-site Support
Catalyst 3850 Switch Information Technology Consulting
With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of adding intelligence to their networks. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly robust to handle time-critical needs, expandable to support growth, safe enough to guard restricted data, and designed for differentiating and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can help you pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic security plan and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Expert Development SSRS
Top FRx Reports Development Companies
Progent can provide remote and on premises consulting to help you with any phase of BI reporting ranging from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can assist you to support your current BI environment, help you to upgrade reports and databases from a legacy reporting platform to a current one, and provide as-needed online mentoring to meet your individual needs. Progent’s business reporting and analytics professionals offer expertise in all popular business analytics reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
Lync Server 2013 conference bridges Consultant
Microsoft Lync Server Instant Messaging Consulting Services
Progent's consultants can assist you to evaluate the value of Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Microsoft Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition assist you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and offer webinar training and ongoing support for Microsoft Lync and other Microsoft technologies.
24-7 Expressway Technology Consulting Services
Unified CM SRST backup Remote Support Services
Cisco Cisco Unified Communications Manager, formerly known as CallManager, operates as the core of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express provide a location-independent IP-PBX by integrating with apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable online and on-premises expertise to help businesses of any size to build and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager support and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Engineer Microsoft Office Word
Consultants Office Word cooediting
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad range of economical online support services to assist you to manage your current Microsoft Office Word environment or help you to move to a newer version of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, integrating Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and remote training tailored for individuals or groups.
Midsize Company Professional
Security Consulting Services Mid-sized Company
Progent provides network services for medium size businesses with 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for network support services. The cost structures and support access models of large outside service organizations make them excessively costly for the typical mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT system whose complexity and capability are frequently comparable to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the network support costs of a small-medium business while offering the mid-size organization with enterprise-level support from professional, world-class consultants with background in a broad array of small business technologies. If your mid-sized organization or small business is looking for levels of IT support needed for a medium size office without budgeting enterprise costs, contact Progent.
Infor SyteLine CloudSuite Account Receivable Consultant Services
Infor SyteLine CloudSuite Inventory Management Consultants
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution companies to manage complicated supply chains and streamline critical business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional advice to end-to-end solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Private Cloud Services Consultants
Private Cloud Hosting Engineer
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate major investments in the acquisition, upkeep, and management of computer equipment and facilities while achieving the highest levels of system availability and physical security.
Solaris to Windows Migration Consultants
Solaris-Windows Upgrade Help
Progent can help your business to plan and implement a smooth transition from a Solaris-powered IT system to a network powered by Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize productivity discontinuity by developing an efficient transition strategy that protects your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of current infrastructure, migration strategy and testing, MS Exchange migration expertise, information and application software porting, and server and media transition and economization.
Microsoft Expert System Center 2016 Business Continuity Professionals
Top Microsoft Certified Partner System Center 2016 and VMware Integration Online Support
System Center 2016 delivers important enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous environments that include Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Dynamics GP 2015 Workflows Specialist
Dynamics GP 2015 Web Client Professional
Microsoft Dynamics GP 2015 R2 introduces a revamped design that enhances cloud integration, supports the most popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Polycom Telepresence Services
Consulting Codian
Progent offers the expertise of a veteran specialist with extensive experience installing, managing, and upgrading immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network support team, your Internet Service Provider, and your video conferencing platform vendor to assist your company maximize the business value of your telepresence ecosystem.
Extended Call Center Support and Help
24 Hour Remote Support Co-managed Support Desk
Progent’s Help Desk Co-management service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Microsoft Windows Server 2016 Clustering Support and Help
Windows Server 2016 VM Load Balancing Online Technical Support
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a DR system based on Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Catalyst Switch VSS Computer Consultant
Catalyst Switching On-site Technical Support
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full benefits of adding smart traffic control to their networks. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure sufficiently available to handle time-critical requirements, scalable to support growth, safe enough to guard restricted information, and designed for prioritizing and managing traffic flows to optimize network performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISSP certified security consultants can help you create a comprehensive protection plan and set up Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Microsoft Office 2003 System Consulting Services
Microsoft Office XP Network Providers
Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you pay only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for services delivered during normal working hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for fast solutions so you won't be tempted to permit simple problems to fester.
At Home Workforce Data Protection Information Technology Consulting
At Home Employees Data Protection Troubleshooting
Progent can assist small and medium-size organization to design, deploy, verify and troubleshoot backup/restore solutions for at-home workers.
Certified Information Systems Auditor (CISA) Network Engineers
Apple Certified Technical Coordinator (ACTC) Network Manager
Progent offers customers the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their IT support consultants have accredited testing plus broad real-world field experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the CCIE brings privileges for significantly better vendor help than is offered to non-certified service providers, allowing Progent to offer clients a better level of computer service. In addition, major certifications such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory demands by using the assistance of recognized industry professionals.
Windows, Linux, UNIX, Solaris IT Consultants
Microsoft Expert Linux with Windows Consulting Services
If your company network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy management, seamless information exchange, high availability, enhanced performance, and tight protection. Progent's Linux and Microsoft Windows coexistence support offerings include IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, on-site technical support, and Contact Center outsourcing.
Support Services SQL Server 2016 Security
SQL Server 2016 SSRS Support
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security, uptime, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
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