Albany Microsoft Gold Certified Support
Microsoft Dynamics GP Upgrade and Enhancement Consultants
Dynamics GP, previously called Great Plains, sports a longer track record than almost any other enterprise resource planning (ERP) solution written for the Windows OS. Microsoft Dynamics GP is a proven, full-featured product and is one of the most widely used ERP platforms for SMBs, with about 50,000 active customers globally. A number of organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades to the point that they now find themselves running legacy software and rickety network infrastructure. This can be risky. At the same time, a common complaint we hear from prospective customers is that they have trouble locating veteran Microsoft Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP ecosystem efficiently and get the most benefit out of the software.
The longer an organization attempts to limp along with outdated versions of Dynamics GP, the more challenging the upgrade procedure tends to be. If physical host servers or storage systems break down, there may be no equivalent hardware on the market to use as substitutes. When versions of Microsoft Windows Server used to host Dynamics GP reach end-of-support status, critical security updates stop being developed. Current editions of SQL Server might not be compatible with your special GP customizations. Next-generation products such as Microsoft's Power BI may not run. Businesses investigating an upgrade of their Dynamics GP deployment can be overwhelmed by the number of pieces involved in the project. And the price tag quoted for a migration may seem through the roof.
Microsoft Dynamics GP Upgrade and Customization Expertise Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned experts have provided advanced and economical remote integration consulting for Windows-powered environments to businesses in every state throughout the U.S. By combining in-depth familiarity with all releases of Dynamics GP as well as world-class system integration skills, Progent is uniquely qualified to help your Albany, New York business get the most out of GP/Great Plains.
We become partners with our customers and start by listening to their needs. Once we have an understanding of the IT environment and the areas for improvement we make our recommendations. Proposed services can involve a migration to a more current and supported version of Microsoft Dynamics GP, basic user training, full system and individual module implementation including 3rd-party modules offered by a broad range of suppliers that have published add-ons to Microsoft Dynamics GP, integration with other key business applications within your organization, custom report creation, and system evaluations to determine whether GP is being utilized optimally. Our goal with every Dynamics GP project of whatever size is to maximize strategic value and manage expense.
Progent can help your Albany, New York company in each phase of your Microsoft Dynamics GP upgrade or customization process including:
- System Assessment
Take a look at what modules and features of Microsoft Dynamics GP you are currently running and propose other capabilities available on the product that may be suitable for your business. - Migration Planning and Timing
Create a comprehensive upgrade plan and schedule that avoids business interruption. Plan for solution validation, live deployment, and training. Identify customizations and add-on modules. Predict and resolve integration issues. - Testing
Plan and configure a test environment for proving the migration project. - System Upgrades
Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Dynamics GP to the latest version to ensure continuing support services from Microsoft and to have all current features available to your organization. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Condition data and execute scripts to resolve documented issues. - Management Reporting
Develop reports and or dashboards for internal as well as public consumption. Deploy SQL Server Reporting Services and combine Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating information from diverse on-premises and remote repositories. - Training
Deliver one-on-one or group training for existing and first-time users of Dynamics GP. - Support Services
Provide a single contact for support to deliver dependable and cost-effective resolution of problems made possible by familiarity with your specific situation.
Progent can provide the support of top-tier experts who have been developing working Dynamics GP and Great Plains solutions since version 1. Progent can do the work you need directly instead of managing less experienced consultants or in-house staff. Important areas where Progent's consultants can provide Microsoft Dynamics GP expertise include:
- Recommendations
Suggest the use of software modules that come with the basic GP platform but are not currently being utilized. In addition, suggest third-party add-ons written exclusively for Dynamics GP to provide features that GP skips. - Integrations
Build custom integrations between Microsoft Dynamics GP and other business applications to avoid redundant entry and improve accuracy. - Customizations
Build big and small customizations that work with Dynamics GP to handle specific business functions not addressed by standard GP modules or external modules.
Progent can help you to enhance your infrastructure to accommodate Dynamics GP for any deployment model including local, cloud-based, or a hybrid environment. Network infrastructure expertise provided by Progent's consultants include:
- Requirements assessment and site inventory
- Network topology design and deployment (local, cloud-based, or hybrid)
- Setting up firewalls and VPN connections and defining security policies
- Managing Apple iOS, Google Android, and Windows smartphones and tablets
- Creating high-availability (HA) environments
- Integration with PaaS and IaaS services including Microsoft 365
- business continuity preparedness
- Performance optimization
An optimized Dynamics GP environment includes diverse application platforms, local network infrastructure resources, and cloud products integrated into a cohesive ERP solution. For over 20 years, Progent has delivered remote and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Microsoft Exchange integration consultants, Microsoft Office consultants, and SharePoint development experts. Progent's consultants have supported these products from their initial versions to their latest versions, and Progent can help with cloud options by providing Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has a long history of providing support from seasoned Cisco CCIE-certified network infrastructure experts, Hyper-V integration consultants, and VMware virtualization specialists. This background with strategic IT platforms saves time and expense when guiding organizations through every aspect of upgrading their older Microsoft Dynamics GP environment. Progent also can provide the support of advanced security and compliance experts, disaster recovery and business continuity preparedness experts, application developers, hybrid cloud integration consultants, and SQL Server DBAs who can assist you to design, implement, and maintain a well-tuned Microsoft Dynamics GP ecosystem.
Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more information about Progent's online and on-premises support expertise in Albany, New York for Dynamics GP/Great Plains Enterprise Resource Planning software, visit:
- Dynamics GP Consulting Services
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features and Benefits
- Expert Help with MS Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Programming
To download a datasheet describing the consulting services available from Progent for Microsoft Dynamics GP/Great Plains ERP software, select
Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Albany, NY business needs a Dynamics GP/Great Plains integration consultant or software programmer, phone
An index of content::
Open Now Microsoft Teams work from home Professionals
Microsoft Teams with OneDrive Technology Professional
Progent can assist your organization to design an upgrade to Teams from Skype for Business and configure, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
SQL Server 2014 and Hyper-V Setup and Support
MCSE Expert Certified Professionals SQL Server 2014 Delayed Durability
SQL Server 2014 includes significant improvements in key areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, deployment, management, troubleshooting, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Work from Home IP Voice Technology Consulting Services
Setup and Support Remote Workers VoIP
Progent can assist small and medium-size organizations to set up VoIP platforms to give their teleworkers the advantage of virtual access to the company phone system.
High-Availability Systems Technology Consulting
Top Remote Technical Support Fault-tolerant system
Progent's fault tolerant network experts provide reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice access, 24x7 Internet architecture design, non-stop data center services, and other high-availability networking consulting to help your small business create a non-stop network for strategic applications. Progent has the knowledge and experience to develop economical, high-availability networks by deploying the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet interface and efficient network load balancing.
Apple Macintosh Network Consultant
Apple OS X and macOS Specialist
Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can help businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network environment that is available, secure, efficient and aligned with your company's objectives.
Consultancy ISSAP Certified Cybersecurity
ISSAP Security Consultant
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and significant work with network security architecture. ISSAP security experts have in-depth understanding of access control mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of secure network architecture.
Open Now Exchange 2019 Setup and Support
Microsoft Exchange 2010 Support
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and supporting email solutions for businesses in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, high availability, easy access for remote and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007, Exchange 2003, and Exchange 20000 Server. Progent can also assist small or medium companies to migrate to Exchange 2016 Server or Exchange 2013 Server.
Cisco Expert Jabber and Android On-site Technical Support
Jabber and Exchange Online Support Services
Progent's Jabber consultants can provide remote or onsite support to assist businesses of all sizes to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that go into building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Consultant Services NLB Test Lab
VLAN Test Lab Professionals
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
IT Outsourcing Firm Desktop Technology
Integration Company Desktop
Progent can deliver a broad range of affordable consulting and support services to help your business to deploy, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote help for single machines or laptops or work with you to design and carry out a large-scale migration to new or revised OS software and business applications. Progent can also supply engineers and technicians to help your company to prepare for and complete a company relocation or consolidation organized to produce the least possible interruption to your productivity.
Barracuda Backup Cloud LiveBoot On-site Technical Support
24x7 Barracuda Backup Appliance Network Consultants
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to help your business to plan, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.
Largest Microsoft Expert Exchange 2003 Upgrade Remote Support Services
Microsoft Exchange 2003 Upgrade Setup and Support
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Support and Setup Microsoft Software Update Services
Top Ranked Professional Microsoft Software Update Services
Microsoft Windows SUS allows information technology administrators to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft WSUS deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Microsoft Experts SQL Server Technology Consulting Services
SQL Development
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and network users, lessening the complexity of designing, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Online Consulting UNIX with Windows
Windows, UNIX, Solaris Remote Technical Support
If your business computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Emergency Conti ransomware recovery Engineer
NotPetya ransomware recovery Consultancy
Progent's seasoned ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Dell DRAC Consulting
Dell DRAC Specialist
Remote management cards give IT managers full control of a server without the requirement for an on-site visit. Using these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent is familiar with a variety of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Citrix VHD desktops Help and Support
Citrix XenDesktop desktop virtualization Services
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that maximizes the business impact of your IT network; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Branch Offices Professionals
Sales Office Online Consulting
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that need IT service with the flexibility associated with with small firms but which includes professional communications, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a branch office situated anywhere in or any area covered by Progent's consultants, Progent can offer a broad range of on-premises and remote network consulting services and network architecture expertise.
Support and Integration Altaro VM Backup Verification
Altaro VM Backup Planning Onsite Technical Support
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for specific files and emails, support for Windows CSV and vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Professionals Managed IT Services Consultants
Top Ranked Professionals Network Management Outsourcing for Small Businesses
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal internal IT administration and support teams with low-cost access to world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, automation of routine management tasks, ongoing absorption of the latest technology, smooth transition from older technology to current solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT experts, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Specialists virtual application delivery
virtual Windows desktops Online Troubleshooting
Citrix offers a powerful line of platforms that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix technology and can help you plan, test, deploy, troubleshoot, and support Citrix solutions.
SharePoint Backup and Recovery Online Consulting
SharePoint 2019 and Windows Server Remote Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a seamless information management solution.
Engineers Windows and UNIX
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If your company is developing UNIX-based software in an environment that includes Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by providing remote and on-site assistance as your business needs it, Progent offers an economical way for managing an information network that provides high reliability, security, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and on-site support and repair, 24x7 monitoring services, and Help Desk Call Center outsourcing.
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ProSight Remote IT Management Engineer
Progent's ProSight family of managed IT services are geared to provide businesses who have minimal in-house IT support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network management expenses, automation of common administrative tasks, continual adoption of the latest technology, graceful transition from older technology to current solutions, close fit between information technology with business objectives, access to veteran IT experts, and freeing up management to concentrate on business issues rather than fast-evolving information technology.
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Progent's seasoned ransomware recovery experts can help your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Windows Server 2008 R2 Online Consulting
Microsoft Certified Windows Server 2008 DirectAccess Network Consultant
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot systems and migration plans, install Windows Server 2008 with your IT environment and workload, train your IT staff how to run new management utilities, and deliver continuing consulting and tech support via low-cost alternatives such as Help Desk service and online technical assistance.
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